Is hsbc.co.uk down - April, 2026?
HSBC is a multinational banking and financial services company headquartered in London, United Kingdom. It is one of the world's largest banking and financial services organisations, and provides a wide range of services including retail banking, wealth management, commercial banking, investment banking, private banking, and more.
URL Checked:
https://www.hsbc.co.uk/
Last Down:
not recently
Response Time:
2.5 ms.
hsbc.co.uk outages reported by users in the last 24 hours
No HSBC problems reported in the last 24 hours
This chart shows the number of HSBC outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent HSBC User Reports
Check out the latest user reports on HSBC, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Apr 10, 2026 - 02:56A visitor from London, United Kingdom has reported a problem with Bill Pay
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Apr 08, 2026 - 18:52
A visitor from City of London, United Kingdom has reported a problem with Bill Pay
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Apr 05, 2026 - 09:40
A visitor from Bolton, United Kingdom has reported a problem with Bill Pay
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Apr 05, 2026 - 09:40
A visitor from Bolton, United Kingdom has reported a problem with Bill Pay
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Mar 30, 2026 - 19:32
A visitor from Thornton-Cleveleys, United Kingdom has reported a problem with Account Balances
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Mar 20, 2026 - 16:49
A visitor from Attleborough, United Kingdom has reported a problem with Account Balances
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Mar 05, 2026 - 03:06
A visitor from Brent, United Kingdom has reported a problem with Account Balances
Join HSBC Discussion
Suggestions? Issues? Outages?Please share your HSBC experience with other users around the globe.
Most common HSBC problems reported by users
Account Balances
Bill Pay
HSBC Outage Locations
Location
Reports
Last Reported
London, England, GB
370
5 days ago
Edinburgh, Scotland, GB
10
4 months ago
Newport, Wales, GB
18
4 months ago
Paris, Île-de-France, FR
4
1 years ago
Barcelona, Catalonia, ES
3
1 years ago
Adeje, Canary Islands, ES
2
2 years ago
Ambazac, Nouvelle-Aquitaine, FR
1
2 years ago
Dubai, Dubai, AE
1
2 years ago
Bangkok, Bangkok, TH
1
2 years ago
, ,
1
ago
Are you experiencing issues with HSBC right now?
Is hsbc.co.uk not working for you? If you are having issues with HSBC, please use one of the options below to report a problem with the service
hsbc.co.uk website response status history
Date and Time
Response Time
Status Code
Apr 15, 2026 - 18:40
2.5 ms.
200
Apr 15, 2026 - 08:05
2.11 ms.
200
Apr 14, 2026 - 10:49
2.1 ms.
200
Apr 14, 2026 - 04:01
2.03 ms.
200
Apr 13, 2026 - 21:04
2.24 ms.
200
Apr 13, 2026 - 13:26
2.06 ms.
200
Apr 13, 2026 - 07:53
2.23 ms.
200
This table shows the hsbc.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If HSBC is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if hsbc.co.uk is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
john chapman
London, United Kingdom • 5 days agobury st edmunds branch what problems
City of London, United Kingdom • 7 days ago
My mobile banking app on my iPad will not open my phone app is working so what can I do
Phil
Coventry, United Kingdom • 29 days agoI'm unable to login to online banking.
New security system presents me with a QR to scan in the Mobile App.
Mobile app does not scan the code!
Their lack of help line told me a week ago that this was an ongoing IT problem that they were working on.
No mention of this issue anywhere
Brent, United Kingdom • 1 months ago
Just keeps loading won't open to log in.
E Williams
Prenton, United Kingdom • 1 months agoOnline banking is not working. I don't use my phone for dealing with transactions.
Errol Chandler
Cheddar, United Kingdom • 1 months agoUnable to log on. Message says try again laster. Now over two hours of this crap. Their own site says "No problems, everything is fine and dandy." Bullshit.
S
Ealing, United Kingdom • 1 months agoCHAPS Payments
Les
Bourton on the Water, United Kingdom • 1 months agoOnline login page not accepting the input of login data (username or numerical ID, password etc)
Angela
Buckingham, United Kingdom • 3 months agoCan not access mobile app
Wandsworth, United Kingdom • 3 months ago
Got correct information but cannot verify me
H
Cambridge, United Kingdom • 4 months agoOnline Banking is not allowing International Payments - button doesn't do anything - tried different browsers and logout/login several times
Julie Grimshaw
Didcot, United Kingdom • 4 months agoWhen I click Login Business Internet banking it goes to either a white blank screen or loading spiral and no further - been trying to log in for the last hour
Helen phillips
Newport, United Kingdom • 4 months agoCan't log into my account
Shanklin, United Kingdom • 5 months ago
its not working
Colin
Marlow, United Kingdom • 5 months agoStill unable to login after 2 hours. The Service Status is wrong - it's not working.
Peter Woodman
Worthing, United Kingdom • 5 months agoI can't log in to my bank account
Derek Halliday
Clacton-on-Sea, United Kingdom • 5 months agoLog in page hangs
Rob McC
Paignton, United Kingdom • 5 months agoI seem to be unable to logon to online banking. I have tried several times
Patricia Parkinson
Huddersfield, United Kingdom • 5 months agoLogged into my account via app.
Account balances not showing all blank
Need my account today for transfer of funds.
Coralie Harding
Kensington, United Kingdom • 5 months agocan not access my account will allow login but doesn't show anything else
m l mccherry
Great Marton, United Kingdom • 5 months agobusiness banking app no access keeps buffering
K
Hackney, United Kingdom • 6 months agoUnable to use online banking apps . Unavailable
Steve
Dartford, United Kingdom • 6 months agoSaved payees missing from account. Apparently being 'looked into'
Frances, New Forest
Southampton, United Kingdom • 6 months agoHave been trying to log on to mobile banking to check account balance. Have tried about 6 times without success.
Frances, New Forest
Southampton, United Kingdom • 6 months agoHave been trying to log on to mobile banking to check account balance. Have tried about 6 times without success.
Uxbridge, United Kingdom • 7 months ago
Account Balances
Rose Henderson
Romford, United Kingdom • 7 months agoPlease get this sorted. Not much point in having mobile banking if it can’t be accessed
JON
Doncaster, United Kingdom • 7 months agohsbc HSBC APP AND ONLINE FAILURE !!!
JON
Doncaster, United Kingdom • 7 months agohsbc HSBC APP AND ONLINE FAILURE !!!
fox
Doncaster, United Kingdom • 7 months agonot able to access my account!
Harrow, United Kingdom • 7 months ago
Issue with account balance
Colin Leach
Ebbw Vale, United Kingdom • 7 months agoUnable to access account balances on mobile or internet banking.
C Harris
Chorley, United Kingdom • 7 months agoCan't access account balances.
Rax
Birmingham, United Kingdom • 9 months agoMy online banking and app is not working. Sort it out HSBC. I note it's been up and down this week and it's frustrating.
op
Walton on Thames, United Kingdom • 10 months agocant acess mobile app for 3 days
MC
Reading, United Kingdom • 10 months agoI haven't been able to access the mobile app for two days!
Dippee
Burnley, United Kingdom • 10 months agoHSBCnet down - not able to log on since 07.45am. error message (PDP_EXCEPTION_001)
Dippee
Burnley, United Kingdom • 10 months agoHSBCnet down? (PDP_EXCEPTION_001 error). Been trying for 45mins
NISHANTHY SIVATHAS
Bovingdon, United Kingdom • 10 months agoCannot log on.
Batley, United Kingdom • 11 months ago
HSBC commerical banking app not working
Hounslow, United Kingdom • 1 years ago
can't reachable
Nigel
Chachapoyas, Peru • 1 years agoCan't access online banking from multiple devices
EJ
Lewisham, United Kingdom • 1 years agoMobile app unresponsive
David Bale
Portsmouth, United Kingdom • 1 years agoCan I transfer between hsbc and another bank
Phil Boyd
London, United Kingdom • 1 years agoPush notifications not coming through to my phone
Elaine metcalfe
Dewsbury, United Kingdom • 1 years agoHi I carnt get on to my on line banking app it days unavailable..
Maldon, United Kingdom • 1 years ago
Can't connect
Amelia Alvarez
Kensington, United Kingdom • 1 years agoMy HBSC mobile app service is temporarily unavailable. I do not know if my standing orders that supposed to go out today are gone through or not.
S strickett
Cardiff, United Kingdom • 1 years agoTell your customers what’s going on please !!!!!!
Feltham, United Kingdom • 1 years ago
Can’t log onto mobile app
Stephen
Lausanne, Switzerland • 1 years agounable to log on - just a spinning pizza of doom
Nicola , winchester
Eastleigh, United Kingdom • 1 years agoMobile banking service is down
J
Tamworth, United Kingdom • 1 years agoServic temporarily unavailable
Jan
Benalmádena, Spain • 1 years agoMy app is not working
Arek
Glasgow, United Kingdom • 1 years agoCan't log on service unavailable
Alex
Liverpool, United Kingdom • 1 years agoNot available - Liverpool
Edinburgh, United Kingdom • 1 years ago
Mobile banking and online not working
Nicola W
Hackney, United Kingdom • 1 years agoHSBC app down keeps saying not available.
Roh
Cramlington, United Kingdom • 1 years agoHSBC banking app not responding
Hornchurch, United Kingdom • 1 years ago
Not able to login
S dixon
Williton, United Kingdom • 1 years agoMy mobile app service has been down sconce this morning
KM
Bromley, United Kingdom • 1 years agoCan't log on. Flashing ERROR : System/Technical Error. We're sorry, there has been an error. Please try again. If the problem persists, please contact HSBC PhoneBanking.
M. Close
High Wycombe, United Kingdom • 1 years agoStill cannot access my mobile app, even though HSBC saying service back to normal. Youve shut many branches locally High Wycombe, Hazlemere, Amersham, Beaconsfield. All you think about is profit, profit, profit, profit, NOT CUSTOMERS. I was scammed and you did f......... all about it.
Rich
Barnsley, United Kingdom • 1 years agoUnable to log.into.mobile app states service unavailable try later
Mich
Leeds, United Kingdom • 1 years agoUnable to access anything hsbc related
Becky
Rotherham, United Kingdom • 1 years agoService unavailable is stated when opening app
Stephanie Clarke
Nottingham, United Kingdom • 1 years agoService unavailable
Gary Williams
Shaftesbury, United Kingdom • 1 years agoThe app is currently showing as ‘temporarily unavailable’
Tom
Milton Keynes, United Kingdom • 1 years agoService unavailable
Peter
Lewisham, United Kingdom • 1 years agoI cannot logon to online banking
Lily
Borehamwood, United Kingdom • 2 years agoCan't open the app
Valerie Kilbride
Liverpool, United Kingdom • 2 years agoProblem connecting to servers is what I am getting
Northwich, United Kingdom • 2 years ago
Problems logging on
Hk
Sheffield, United Kingdom • 2 years agoApp has suddenly decided to not let me in and wants me to reregister all my details
Islington, United Kingdom • 2 years ago
App not working
Honcho, Japan • 2 years ago
Mobile banking is currently unavailable on the app.
Maggie
Edinburgh, United Kingdom • 2 years agoCan't access my mobile banking app all day. Says service temporarily unavailable.
J
Christchurch, United Kingdom • 2 years agoUnable to log in. Ask for registration
Adeje, Spain • 2 years ago
I cannot access the app. It says there is a problem
Betty norris
Pontypool, United Kingdom • 2 years agoHi my phone app is telling me my HSBC site not working yesterday and today
Islington, United Kingdom • 2 years ago
App not working for last 18 hours
John
Newham, United Kingdom • 2 years agoService not available
Piraeus, Greece • 2 years ago
Unable to log in as the app screen states "Service Unavailable"
Battle, United Kingdom • 2 years ago
Not possible to log on just keeps returning to log on page
Vicky
Brighton, United Kingdom • 2 years agoWon’t go pass login screen
Dave Lang
Sheffield, United Kingdom • 2 years agoCan’t get onto business banking app
Alan.
Newcastle upon Tyne, United Kingdom • 2 years agoCalling 03457404404 HSBC automated system say's they are in the process of upgrade. After inputting account details, you have to repeat the process, then when transfered to Agent the Agent get no Audio. Called the number twice, and had the same issue.
SW
Great Yarmouth, United Kingdom • 2 years agoHSBC online banking has been down all day
SNICKS
London, United Kingdom • 2 years agoApp is faded and not responding, odd as it was ok about an hour ago!
David Powell
Market Drayton, United Kingdom • 2 years agoMobile app has been showing "Service Temporarily Unavailable" for over 12 hours now.
John Berry
Wimbledon, United Kingdom • 2 years agoOut of order all morning!
Rachel Chard
Taunton, United Kingdom • 2 years agoYour app is currently down - Message reads - our services are currently unavailable
Manchester, United Kingdom • 2 years ago
Not working
Sheffield, United Kingdom • 2 years ago
Can't get onto App
S jones
Wrexham, United Kingdom • 2 years agoMobile banking app service unavailable
Sue johnston
Harrogate, United Kingdom • 2 years agoSite not been accessible since 11.50pm last night.
Manchester, United Kingdom • 2 years ago
Won’t be let me in
Benjamin Law
Islington, United Kingdom • 2 years agoI can log into my mobile banking app but im unable to use any of the services ie transfers as it keeps saying there is a connection issue
Jazz
Wolverhampton, United Kingdom • 2 years agoMobile banking app not working!
Tracy
Leeds, United Kingdom • 2 years agoMobile app says service temporarily unavailable
Uxbridge, United Kingdom • 2 years ago
not able to log in
Margaret Norman
Livingston, United Kingdom • 2 years agoMy husband and I both have mobile banking on our android mobiles. We are both unable to access the app. My telephone shows a faded HSBC logo. My husband's phone has a message stating that it is temporarily unavailable. Please try later but it has been like this for the last 24 hours. He tried to telephone HSBC but didn't have the relevant passwords and got frustrated with the person who was trying to help but just confusing him.
Matt
Sheffield, United Kingdom • 2 years agoCan't access mobile banking via app
Austen
Ellesmere, United Kingdom • 2 years agoCan't get on the app, it saids service unavailable
Sandy
Bala, United Kingdom • 2 years agoMy payments online keep being declined for no reason. Apple Pay worked in the end, but direct HSBC payments aren’t working
robert harper
Exeter, United Kingdom • 2 years agocant get past username page
Wokingham, United Kingdom • 2 years ago
Can’t log on for 2 days what is going on
roy
Woodford Green, United Kingdom • 2 years agohasn't worked all day. mobile app is ok.
Marilyn
Aberdeen, United Kingdom • 2 years agoInternet banking will not let me log on.I can put in user name, put in secure log in key but then the words “log in” are faint and don’t work. I even had a message “ this is not allowed on Internet banking” Logging in is not allowed?? It is not the computer as it is the same on iPad and phone.App works for me though.HSBC have passed it to IT but has anyone else had this issue..
Islington, United Kingdom • 2 years ago
problems with inputting logn on and transaction security codes
Dave again
Birmingham, United Kingdom • 2 years agoHi everyone who got the "error try again later " for the last 4 or more days.
Please turn off any advert blockers ( such as AdBlock and Ublock Origin) when on the HSBC website - I tried this right now and have been successful at logging in!
(Seems odd we have to remove any security features to protect our browsing, to the be able to use the HSBC website!?)
Hope it works for you!!
osp
Oldham, United Kingdom • 2 years agoERROR: System/ Technical/Error ...............contact HSBC phone banking which I did 7 times since Saturday 13/01/2024 still no help CAN'T LOGIN TO MY ACCOUNT ................HELP
Dave
Birmingham, United Kingdom • 2 years ago3 days later - still not able to log in to online banking - "error message - try again later".
Popped into branch today - "try online help" - that is useless - chat bot only that goes round in circles - you may not speak to a human!
Birmingham UK
Carrie
Peterborough, United Kingdom • 2 years agoMy app says service not available
Wanda
Barcelona, Spain • 2 years agoApp not working!!!!
oap
Sunderland, United Kingdom • 2 years agoNo access to online banking.
"ERROR : System/Technical Error
We're sorry, there has been an error. Please try again. If the problem persists, please contact HSBC PhoneBankingOpens in new window."
Anon.
Birmingham, United Kingdom • 2 years agoNo access to online banking.
"ERROR : System/Technical Error
We're sorry, there has been an error. Please try again. If the problem persists, please contact HSBC PhoneBankingOpens in new window."
Jon
Nailsea, United Kingdom • 2 years agocan not log in online banking !!!!!!
Moses
Southwark, United Kingdom • 2 years agoCan't HSBC access online banking. Message on website states the site experiencing problems and try later?
james
Whitechapel, United Kingdom • 2 years agounable to login
Mr B. WILEMAN
Brigg, United Kingdom • 2 years agoError message appears on Logon page
Louie
Rayleigh, United Kingdom • 2 years agoMy bank account doesn't show when im on the transfer page on mobile app
Linda Sale
Bristol, United Kingdom • 2 years agoCan't get on to my mobile banking app - is it down again?
Cannock, United Kingdom • 2 years ago
No service for48hrs this is twice in a couple of months Not very good
David George Finn
Gillingham, United Kingdom • 2 years agoHi,
I’m unable to get my bank details online. My son set it up.but since yesterday it requires my account no. Card no. Date of birth, passwords. Etc. I only have to use my thumb print and straight through but now it wants me to set it up again. Thanks.
Anne
Slough, United Kingdom • 2 years agoPush notifications stopped working. None received for over 3 weeks. Please fix urgently it's very inconvenient
Salome
Manchester, United Kingdom • 2 years agoThe app is not opening.
Helen McGarrigle
Liverpool, United Kingdom • 2 years agoI tried logging on this morning and just now (12:45 14/12/23) and received an error message (I think it was a 503).
I was needing to pay someone and am unable to.
Teddington, United Kingdom • 2 years ago
Can’t send money from U.S account to another US bank account. Verification code repeatedly stated as being incorrect. Very frustrating!
Sab
Wolverhampton, United Kingdom • 2 years agoMy service is unavailable and it is not working across any of my device even when I download the app afresh from the play store.
Ian
Brighton, United Kingdom • 2 years agoUnable to access app
Dorothy I Sinclair
Leeds, United Kingdom • 2 years agoI am unable to log on to my account
Michelle
Nottingham, United Kingdom • 2 years agoNot receiving notifications
Charles
Leeds, United Kingdom • 2 years agoI’m not receiving notifications of activity on my accounts.
Jessica Burt
Tower Hamlets, United Kingdom • 2 years agoNo access to mobile banking
This is disgraceful
Steve Day
Mildenhall, United Kingdom • 2 years agoHSBC App is not connecting
Cathy Campbell
London, United Kingdom • 2 years agoI have tried several times to login on Online Banking today but the system just hangs
Laurence Lovell
Birmingham, United Kingdom • 2 years agoDown since last night
Viv
Towcester, United Kingdom • 2 years agoI want to transfer money but i cant as i cant open my mobile banking!
Lucy jane barker
Sturminster Newton, United Kingdom • 2 years agoWon’t accept user name
Andrew Wilcock
Preston, United Kingdom • 2 years agoCannot connect to HSBC mobile banking
Frank
Chorley, United Kingdom • 2 years agoSystem down
Kam
Bristol, United Kingdom • 2 years agoIs not working
Cristinel Claudiu Maries
East Ham, United Kingdom • 2 years agoThere is an issue with login
Rebecca
Newcastle upon Tyne, United Kingdom • 2 years agoBoth mobile and online banking down
Isabela
Newcastle upon Tyne, United Kingdom • 2 years agoService unavailable
Johnathan
Bangkok, Thailand • 2 years agoNot Available
Stephanie Slimm
Croydon, United Kingdom • 2 years agoApp not working
Jo
Ely, United Kingdom • 2 years agoThe app is not working. It did an update and still not working
Lorraine
Sheffield, United Kingdom • 2 years agoApp not responding at all
Andrea
Walsall, United Kingdom • 2 years agoThe app is not opening, blank screen. I have tried downloading the app on another device and it is saying my log in details are incorrect, and 8f I keep trying it will lock me out
Peter Dow
London, United Kingdom • 2 years agoTried all day to get online and cannot connect, but when I log off and try again quickly it says I am still logged in even though I cannot connect to me account
C G Sedgwick
Salisbury, United Kingdom • 2 years agoApp not opening - just a blank screen
Kay Thewlis
Tower Hamlets, United Kingdom • 2 years agoWhen attempting to log in to mobile banking HSBC, it is temporarily unavailable
CS Stowell
Birmingham, United Kingdom • 2 years agoHSBC banking app not working I am in Swanage Dorset
Ronald Larkin Brown
Goussainville, France • 2 years agoI am a long time HSBC Canada client and I cannot access my accounts while in Avignon France now. Why? Can you help? Thank you.
Ronald Larkin Brown
Ronlbrown@rogers.com
Sam
Leeds, United Kingdom • 2 years agoPayment transfer not working
BJW
Woking, United Kingdom • 2 years agoUnable to access online banking since 7am
Luton, United Kingdom • 2 years ago
Accessing accounts
Leeds, United Kingdom of Great Britain and Northern Ireland • 2 years ago
App won’t open
JC
Leeds, United Kingdom of Great Britain and Northern Ireland • 2 years agoServer down