We have recently sent browser requests to Matalan.co.uk and it's up and running with status code 200 (UP) and a response time of 1.49 ms. We recommend clearing your cache or restarting/updating your app.

Why is Matalan running slow?

If you are experiencing slow performance while using Matalan.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

What does the HTTP response status code mean

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as: 2XX - Successful - Website is up & reachable. 3XX - Redirect - The website is accessible, but the browser is redirected to another page. 4XX - Browser Error - The requested page is not available or doesn’t exist. 5XX - Server Error - There are internal errors on the server. The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

What is an HTTP response time?

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

How will I know if my device is acting up?

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

I’ve tried all troubleshooting and it’s still not working, what should I do next?

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.

Is Matalan down? Check current problems and outages!

Aileen

London, United Kingdom • 13 days ago

Pages won't load and noting will add to basket

LYNDSEY

Milton Keynes, United Kingdom • 16 days ago

Web site down

Jac

London, United Kingdom • 18 days ago

It won't go to the next page just stuck on the 1st page

Sheryl OHara

Leicester, United Kingdom • 21 days ago

Online pages and checkout were very slow now they won't load

Alison

Hertford, United Kingdom • 1 months ago

Won't go to next page

Andrea

Cwmbran, United Kingdom • 1 months ago

The site won't load

A

Swindon, United Kingdom • 1 months ago

Slow, glitchy, won't let me move on from page 1 on product lists I.e bedding, offers
Some pages won't last at all
Tried on 2 browsers and the app but same issues

kate

Coleraine, United Kingdom • 1 months ago

Can't access pages on website

Jackie

Portsmouth, United Kingdom • 2 months ago

Matalan just a red screen so annoying

Portsmouth, United Kingdom • 2 months ago

Every time I go on to website it's just a red screen

Karen

Liverpool, United Kingdom • 2 months ago

cannot log in at all.

Harlesden, United Kingdom • 2 months ago

Not available

Roy

Leeds, United Kingdom • 2 months ago

Website and app DOWN past couple of days

Wiltshire

Newham, United Kingdom • 2 months ago

Placed order 6th Sept paid for next day collection. Questioned where order was on 9th was refunded the£1.99 and told it has now been despatched 13/9 made contact as it’s still not arrived but wait for your email . Second time this has happened .First time the said it was lost .l wonder what they will come up with this time it should have been with me on 6th September !! 14th today and still not advised !

Scarborough, United Kingdom • 2 months ago

No allowing to log in

Mandie

Romford, United Kingdom • 3 months ago

Wont load

Mrs A Simpson

Lincoln, United Kingdom • 3 months ago

Trying to order 4 items on website as soon as going to pay securely , it suddenly says unexpected error , frustrating as there is an offer on bedding which is 3 of the items

susie

Arne, United Kingdom • 3 months ago

will not load

Newport, United Kingdom • 3 months ago

Won't open

Prestwick, United Kingdom • 3 months ago

Can't checkout. Keep getting error message.

shelley

Hindhead, United Kingdom • 3 months ago

says the site cant be reached

Julie Towers

Bolton, United Kingdom • 3 months ago

I cannot check out for my purchase.It’s ask me to log in then comes up with a error message.

Deborah UK

Peacehaven, United Kingdom • 3 months ago

If it’s not continuously buffering, or not loading, then it’s extremely slow when browsing and doesn’t retain anything in the basket. Really frustrating!

Deborah UK

Peacehaven, United Kingdom • 3 months ago

If it’s not continuously buffering, or not loading, then it’s extremely slow when browsing and doesn’t retain anything in the basket. Really frustrating!

Peacehaven, United Kingdom • 3 months ago

Continually buffering

Dewsbury, United Kingdom • 3 months ago

Can’t put item in the basket

Cleckheaton, United Kingdom • 4 months ago

Website won't load

Selsey, United Kingdom • 4 months ago

Problems again today tried filtering items … it said 198 items but only showed 72 items on one page

Allan Brown

Middlesbrough, United Kingdom • 4 months ago

Delivery page keeps refreshing.

Laura

Southwark, United Kingdom • 4 months ago

Can’t get on the website it won’t load. I need to get on to return an order and it’s not allowing me to!

Linda

Glasgow, United Kingdom • 4 months ago

Can not access any options from your website. Can Can into your page but won't let me choose any option. Says its an internal server error or url removed

Polegate, United Kingdom • 4 months ago

not working

Laura

Chelmsford, United Kingdom • 4 months ago

Website and app not working

Paige

Birmingham, United Kingdom • 4 months ago

App not website ain’t loading

Daz

Glasgow, United Kingdom • 4 months ago

Website not loading

London, United Kingdom • 4 months ago

Not connecting

Christchurch, United Kingdom • 4 months ago

Can’t log in to Matalan app or website

Welwyn Garden City, United Kingdom • 4 months ago

Not loading

Bennie

Rotherham, United Kingdom • 4 months ago

Website and app down

Jan

Stockton-on-Tees, United Kingdom • 4 months ago

Not loading page

Sunderland, United Kingdom • 4 months ago

Not loading anything i search for.

Tracy

London, United Kingdom • 4 months ago

Pages not loading, tried the usual things but computer says no!

Emma Mason

Nottingham, United Kingdom • 4 months ago

Unable to checkout as I can't login to the app or the website.

Donna Corrigan

Kilmarnock, United Kingdom • 4 months ago

Just tried to go on my matalan app and it keeps shutting down

Wrexham, United Kingdom • 4 months ago

Not working online or app

Stephanie

Nottingham, United Kingdom • 4 months ago

Unable to checkout online shopping bag. Continues to loop on the address.

E Bond

Porth, United Kingdom • 4 months ago

Unable to open the app just throws you back to home screen

Loraine

Sittingbourne, United Kingdom • 4 months ago

Unable to place order, keeps declining payment and freezing

Wirral, United Kingdom • 4 months ago

Matalan app will not open. Website also the same

Skegness, United Kingdom • 4 months ago

Matalan app keeps crashing, can't use it for the last 24hrs to buy online

Leeds, United Kingdom • 4 months ago

App not working

Anna

Stoke-on-Trent, United Kingdom • 4 months ago

Matalan app won't open and can't access the website either.

Bristol, United Kingdom • 4 months ago

Not opening

Preston, United Kingdom • 4 months ago

Can't get into Matalan website. Been trying on and of now for a while.

Sharon Diez

Bradwell, United Kingdom • 4 months ago

Says your app is not responding

Jayne

Newham, United Kingdom • 4 months ago

App wont open

Norwich, United Kingdom • 4 months ago

App keeps crashing

Southall, United Kingdom • 4 months ago

Down

Wendy

Newry, United Kingdom • 4 months ago

Website will not open, throws me back to Google

Natalie

Dartford, United Kingdom • 4 months ago

App won’t let you purchase

Milton Keynes, United Kingdom • 4 months ago

App not loading

Rosemarie

Bristol, United Kingdom • 4 months ago

App not opening

Dennis bates

Merthyr Tydfil, United Kingdom • 4 months ago

When u request app goes bk to main screen

Luton, United Kingdom • 4 months ago

Website / app not giving access. Logging straight out.

Hemel Hempstead, United Kingdom • 4 months ago

Won't let you access the website from Google or the Matalan app

W Cartwright

Gainsborough, United Kingdom • 4 months ago

App keeps closing immediately - last 2 days

Andrew Freeland

Glasgow, United Kingdom • 4 months ago

The app won't open , just shuts down immediately .

Sadia

Walsall, United Kingdom • 4 months ago

Matalane app not working can't open .

D Dawes

Southampton, United Kingdom • 4 months ago

Cannot get into website via email or directly online or app

Jd

Cwmbran, United Kingdom • 4 months ago

Matalan app won't open

Karen

Hartlepool, United Kingdom • 4 months ago

Keeps shutting down

S Gibbons

Fyfield, United Kingdom • 4 months ago

Keeps closing

Ipswich, United Kingdom • 4 months ago

Website not working

C

Croydon, United Kingdom • 4 months ago

Same page comes up despite pressing next page

Diane

Maldon, United Kingdom • 4 months ago

I can't open my app or go on the website, been trying for over an hour

Elizabeth

Glasgow, United Kingdom • 4 months ago

Can't get into matalan app

Lynn Duffy

Southport, United Kingdom • 4 months ago

Website & app not opening

Muriel Meenan

Bideford, United Kingdom • 5 months ago

Cannot get on app. It just closes down immediately without opening. I can't connect from email either. Is there a problem?

Vikki Harris

Hartlepool, United Kingdom • 5 months ago

My Matalan app isn't working. When I click to open it, it kicks me off and comes up with a message saying isn't working and to force stop

Nottingham, United Kingdom • 5 months ago

Website not working for a few days

Plymouth, United Kingdom • 5 months ago

Checkout

rita cook

Kintore, United Kingdom • 5 months ago

wont load products says page unavailable

Gery

London, United Kingdom • 5 months ago

cannot complete order as a guest. After entering emails address it freezes

Liane

Banff, United Kingdom • 5 months ago

Doesn't load.

Me

Liverpool, United Kingdom • 5 months ago

Uncle to open app. Keeps closing

Jo

London, United Kingdom • 5 months ago

App just closes when trying to open.

Worksop, United Kingdom • 5 months ago

App keeps shutting down

Elaine Monaghan

Bolton, United Kingdom • 5 months ago

Can gey onto app or website

Tarina Taylor

Exmouth, United Kingdom • 5 months ago

Unable to open Matalan app on my phone, so not able to obtain my Matalan reward card to use in-store.

Karen

Birmingham, United Kingdom • 5 months ago

Not loading, keep crashing

Debra

Workington, United Kingdom • 5 months ago

Won't load.

Barbara

Middlesex, United Kingdom • 5 months ago

Ger the matalan logo, click and just reverts back to logo, round and round in circles I go!

Susan

Stoke-on-Trent, United Kingdom • 5 months ago

The app not working today is it down

Martina McNeill

Hamilton, United Kingdom • 5 months ago

App won't open and keeps closing down

Coventry, United Kingdom • 5 months ago

Not loading comes out of website

Jean

Liverpool, United Kingdom • 5 months ago

Craashing

marie dimitrasch

Alfreton, United Kingdom • 5 months ago

down

Beccy

Heanor, United Kingdom • 5 months ago

Won't open

Jamie

Driffield, United Kingdom • 5 months ago

Website not working

Emmy

Wybunbury, United Kingdom • 5 months ago

When I click on a category eg dresses the page loads up as page not found.

Sharron

Hatfield, United Kingdom • 5 months ago

App not loading and keeps closing

St Andrews, United Kingdom • 5 months ago

App keeps closing

Braintree, United Kingdom • 5 months ago

Won't load app

Warrington, United Kingdom • 5 months ago

Not opening

Cel

Luton, United Kingdom • 5 months ago

Keeps crashing!

Hunstanton, United Kingdom • 5 months ago

Cant get onto website or use app

Colchester, United Kingdom • 5 months ago

No search option. Links not working

Nic

Knaresborough, United Kingdom • 5 months ago

App won't open and keeps closing

Karen

Bellshill, United Kingdom • 5 months ago

Website and app not working

Glasgow, United Kingdom • 5 months ago

App not working.

Cherie Allen

Birmingham, United Kingdom • 5 months ago

Not working, closes as soon as you open it

Angela Gallagher

Southport, United Kingdom • 5 months ago

Your website will not load from browser or from App.I am in Ellesmere Port, Cheshire.

Merthyr Tydfil, United Kingdom • 5 months ago

Unable to view

Lisa

Coventry, United Kingdom • 5 months ago

Can't load the matalan website or app.

Liverpool, United Kingdom • 5 months ago

Can’t buy anything keeps sending me back to home page

Karen

Pont-y-clun, United Kingdom • 5 months ago

When you go on the page for clothes, it stays on page 1, won't load other pages

Skegness, United Kingdom • 5 months ago

Internal server problem clothing items won’t load

Liverpool, United Kingdom • 5 months ago

Can’t buy anything keeps putting me back to homepage

J taylor

Stockton-on-Tees, United Kingdom • 5 months ago

Can't get onto online website

H

Bedford, United Kingdom • 5 months ago

I can’t search or filter anything. The page goes blank

Chelmsford, United Kingdom • 5 months ago

Matalan app doesn’t work

June Herridge

Cheltenham, United Kingdom • 5 months ago

I can’t login it keeps telling me to change password but still dosnt work

Birmingham, United Kingdom • 5 months ago

Can’t check out. Unexpected error

Worksop, United Kingdom • 5 months ago

The matalan app loads up but will not load any pages when selected. No pages at all, all saying this page van not be found.

Altrincham, United Kingdom • 5 months ago

not working properly so slow

Laura

Cardiff, United Kingdom • 6 months ago

Can check out my basket. Keeps saying unexpected error

Elaine Kirkham

Edinburgh, United Kingdom • 6 months ago

Keeps saying an unknown error has came up when I try to purchase stuff

Madeline

Lightwater, United Kingdom • 6 months ago

I can’t login or checkout my order

Sue

Loughton, United Kingdom • 6 months ago

Every time I get on the sign in page it says there’s a problem and won’t go any further. 14/05/24

Basil Eden

Middlesbrough, United Kingdom • 6 months ago

an unexpected error has occurred when I am trying to check-out items in my basket and has prevented my from placing and paying for my order. This error har persisted since Sunday.

Melissa

Luton, United Kingdom • 6 months ago

Error when trying to check out

khan

Harringay, United Kingdom • 6 months ago

app is not loading

Jean Robson

Liverpool, United Kingdom • 7 months ago

When I press to purchase items in my basket I cannot proceed opens page briefly then says problem has occurred

Julie

Halifax, United Kingdom • 7 months ago

Can’t sign in to check out.

Liz Hewitson

Crawley, United Kingdom • 7 months ago

Can’t apply discount or even get to checkout without discount!

Geraldine Pickles

Liverpool, United Kingdom • 7 months ago

I’m trying to order a few items but when I’m trying to log into my account it just keeps going off.

Heather

Leeds, United Kingdom • 7 months ago

Filters but working pages not loading

Tina

Manchester, United Kingdom • 7 months ago

Can’t sign in or check out my basket

Sue

Sheffield, United Kingdom • 7 months ago

Won’t accept my email address on my account ! I wanted to do an online shop

St Helens, United Kingdom • 7 months ago

Unable to log into app or website

Glasgow, United Kingdom • 7 months ago

Cant log in

Devizes, United Kingdom • 7 months ago

Images not loading

Glasgow, United Kingdom • 7 months ago

Pictures not loading

claire

Sunderland, United Kingdom • 7 months ago

not loading correctly

Rob

Slough, United Kingdom • 7 months ago

Won't load images

Leeds, United Kingdom • 7 months ago

Pictures not loading

Lambeth, United Kingdom • 7 months ago

Images not loading

Janice

Liverpool, United Kingdom • 7 months ago

Website not loading

Caroline

Wembley, United Kingdom • 7 months ago

No images are loading

Lambeth, United Kingdom • 7 months ago

Can’t see images

Southwark, United Kingdom • 7 months ago

No pictures are showing just question marks!

Helen

Antrim, United Kingdom • 7 months ago

I can't see any images for their clothing at all

Doncaster, United Kingdom • 7 months ago

No pictures of items are loading

Kinross, United Kingdom • 7 months ago

Website not showing any pictures

Sally

Cambridge, United Kingdom • 7 months ago

Not loading

AD

Prudhoe, United Kingdom • 7 months ago

Issues downloading images

Derby, United Kingdom • 7 months ago

It’s not loading any pictures on the website

Manchester, United Kingdom • 7 months ago

No pictures showing against products

Newham, United Kingdom • 7 months ago

Images not showing on app or website

gary a

Wembley, United Kingdom • 7 months ago

No pictures available

Littlechild

Harringay, United Kingdom • 7 months ago

No pictures available

Linda

Chorley, United Kingdom • 7 months ago

No photos showing on matalan website

Cumbernauld, United Kingdom • 7 months ago

Pictures not loading on website

Pontefract, United Kingdom • 7 months ago

It's not showing anything just blank paragraph like boxes

Laura

Greenford, United Kingdom • 7 months ago

Not loading images

Zoe

Brighton, United Kingdom • 7 months ago

No images

Rosemary

Bournemouth, United Kingdom • 7 months ago

Saying error retry

Dawn

Cambridge, United Kingdom • 7 months ago

Basket shows as 0 even though items have been placed - cannot go to the next page if more than 1 showing - very slow to respond

Nicola Norrus

Harlow, United Kingdom • 7 months ago

Cannot place an order on website

Angie Preddy

Croydon, United Kingdom • 8 months ago

Can’t checkout

Noone

Hyde, United Kingdom • 8 months ago

The website keeps saying “unexpected error” when I try to checkout an item

Val

London, United Kingdom • 8 months ago

This website stutters whenever I view it on my iPad. Good job I don’t have epilepsy! Puts me off using,

Charmaine Appleby

Luton, United Kingdom • 8 months ago

Haven’t been able to connect and order with Matalan for last 24 hours

Chapel Allerton, United Kingdom • 8 months ago

Not allowing process orders

Worthing, United Kingdom • 8 months ago

Can check out online been trying for a week

San

Ipswich, United Kingdom • 8 months ago

It won’t let me go to check out and pay

Charlie

Workington, United Kingdom • 10 months ago

Not working

Angela Pennington

Shipley, United Kingdom • 10 months ago

Can't login says my password or email wrong never had an issue and auto fill

Izmir, Türkiye • 10 months ago

Says the page can’t be found

Stoke-on-Trent, United Kingdom • 10 months ago

Removed url

Saint Leonards-on-Sea, United Kingdom • 10 months ago

There is an error

Cass

London, United Kingdom • 10 months ago

Won't work

Alex

Leeds, United Kingdom • 11 months ago

It won't register an account, ssys ' there is a problem '. Ordered via Google account instead and order was cancelled because of 'a problem'.

Jessie Rowson

Manchester, United Kingdom • 11 months ago

Not letting me Log in

Sonya Mihailovic

Plymouth, United Kingdom • 1 years ago

Not letting me log into my account, even when I put my account number in

Havant, United Kingdom • 1 years ago

Declining every card payment

Philip Mansell

Stoke-on-Trent, United Kingdom • 1 years ago

Can't get on to matalan website

Walton le Dale, United Kingdom of Great Britain and Northern Ireland • 1 years ago

I can’t login in to account to checkout.

Shanela

Manchester, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Can’t add anything to the basket

Sienna

Lancaster, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Unable to add anything to basket

Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Unable to add any items to basket on the website 26/09/2023 11.58am

Manchester, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Useless when using filters

Is Matalan down - December, 2024?

Matalan outages reported by users in the last 24 hours

Recent Matalan User Reports

Join Matalan Discussion

Most common Matalan problems reported by users

Matalan Outage Locations

Are you experiencing issues with Matalan right now?

matalan.co.uk website response status history

Tips if matalan.co.uk is not working

Frequently Asked Questions

Is Matalan down - December, 2024?

Matalan outages reported by users in the last 24 hours

Recent Matalan User Reports

Join Matalan Discussion

Most common Matalan problems reported by users

Matalan Outage Locations

Are you experiencing issues with Matalan right now?

matalan.co.uk website response status history

Tips if matalan.co.uk is not working

Frequently Asked Questions

Did Matalan go down?

Why is Matalan running slow?

What does the HTTP response status code mean

What is an HTTP response time?

How will I know if my device is acting up?

I’ve tried all troubleshooting and it’s still not working, what should I do next?