Is Matalan down - July, 2024?

Matalan Outages and Status
Matalan Logo

Matalan.co.uk is an online retail website offering a range of clothing, homeware and accessories for men, women and children at competitive prices. The site features many well-known brands, as well as a range of its own-brand products. Customers can also benefit from a variety of delivery options and exclusive offers.

Last check: Just Now |

URL Checked:

https://www.matalan.co.uk/

Last Down:

not recently

Response Time:

1.39 ms.

Matalan outages reported by users in the last 24 hours

No Matalan problems reported in the last 24 hours

This chart shows the number of Matalan outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Matalan User Reports

Check out the latest user reports on Matalan, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    Jul 24, 2024 - 16:47

    A visitor from Southampton, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Jul 22, 2024 - 22:12

    A visitor from Shap, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Jul 21, 2024 - 22:52

    A visitor from Middlesbrough, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Jul 19, 2024 - 08:33

    A visitor from Southwark, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Jul 19, 2024 - 08:31

    A visitor from Polegate, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Jul 19, 2024 - 08:31

    A visitor from Glasgow, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Jul 19, 2024 - 08:29

    A visitor from Chelmsford, United Kingdom has reported a problem with General Issues

Join Matalan Discussion

Suggestions? Issues? Outages?
Please share your Matalan experience with other users around the globe.

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Selsey, United Kingdom 1 days ago

Problems again today tried filtering items … it said 198 items but only showed 72 items on one page

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Allan Brown

Middlesbrough, United Kingdom 5 days ago

Delivery page keeps refreshing.

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Laura

Southwark, United Kingdom 8 days ago

Can’t get on the website it won’t load. I need to get on to return an order and it’s not allowing me to!

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Linda

Glasgow, United Kingdom 8 days ago

Can not access any options from your website. Can Can into your page but won't let me choose any option. Says its an internal server error or url removed

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Polegate, United Kingdom 8 days ago

not working

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Laura

Chelmsford, United Kingdom 8 days ago

Website and app not working

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Paige

Birmingham, United Kingdom 8 days ago

App not website ain’t loading

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Daz

Glasgow, United Kingdom 8 days ago

Website not loading

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London, United Kingdom 8 days ago

Not connecting

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Christchurch, United Kingdom 8 days ago

Can’t log in to Matalan app or website

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Welwyn Garden City, United Kingdom 8 days ago

Not loading

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Bennie

Rotherham, United Kingdom 8 days ago

Website and app down

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Jan

Stockton-on-Tees, United Kingdom 8 days ago

Not loading page

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Sunderland, United Kingdom 8 days ago

Not loading anything i search for.

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Tracy

London, United Kingdom 11 days ago

Pages not loading, tried the usual things but computer says no!

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Emma Mason

Nottingham, United Kingdom 15 days ago

Unable to checkout as I can't login to the app or the website.

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Donna Corrigan

Kilmarnock, United Kingdom 16 days ago

Just tried to go on my matalan app and it keeps shutting down

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Wrexham, United Kingdom 20 days ago

Not working online or app

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Stephanie

Nottingham, United Kingdom 20 days ago

Unable to checkout online shopping bag. Continues to loop on the address.

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E Bond

Porth, United Kingdom 20 days ago

Unable to open the app just throws you back to home screen

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Loraine

Sittingbourne, United Kingdom 20 days ago

Unable to place order, keeps declining payment and freezing

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Wirral, United Kingdom 20 days ago

Matalan app will not open. Website also the same

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Skegness, United Kingdom 20 days ago

Matalan app keeps crashing, can't use it for the last 24hrs to buy online

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Leeds, United Kingdom 20 days ago

App not working

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Anna

Stoke-on-Trent, United Kingdom 21 days ago

Matalan app won't open and can't access the website either.

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Bristol, United Kingdom 21 days ago

Not opening

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Preston, United Kingdom 21 days ago

Can't get into Matalan website. Been trying on and of now for a while.

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Sharon Diez

Bradwell, United Kingdom 21 days ago

Says your app is not responding

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Jayne

Newham, United Kingdom 21 days ago

App wont open

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Norwich, United Kingdom 22 days ago

App keeps crashing

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Southall, United Kingdom 22 days ago

Down

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Wendy

Newry, United Kingdom 22 days ago

Website will not open, throws me back to Google

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Natalie

Dartford, United Kingdom 22 days ago

App won’t let you purchase

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Milton Keynes, United Kingdom 22 days ago

App not loading

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Rosemarie

Bristol, United Kingdom 22 days ago

App not opening

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Dennis bates

Merthyr Tydfil, United Kingdom 22 days ago

When u request app goes bk to main screen

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Luton, United Kingdom 22 days ago

Website / app not giving access. Logging straight out.

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Hemel Hempstead, United Kingdom 22 days ago

Won't let you access the website from Google or the Matalan app

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W Cartwright

Gainsborough, United Kingdom 22 days ago

App keeps closing immediately - last 2 days

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Andrew Freeland

Glasgow, United Kingdom 22 days ago

The app won't open , just shuts down immediately .

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Sadia

Walsall, United Kingdom 22 days ago

Matalane app not working can't open .

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D Dawes

Southampton, United Kingdom 23 days ago

Cannot get into website via email or directly online or app

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Jd

Cwmbran, United Kingdom 23 days ago

Matalan app won't open

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Karen

Hartlepool, United Kingdom 23 days ago

Keeps shutting down

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S Gibbons

Fyfield, United Kingdom 23 days ago

Keeps closing

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Ipswich, United Kingdom 23 days ago

Website not working

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C

Croydon, United Kingdom 23 days ago

Same page comes up despite pressing next page

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Diane

Maldon, United Kingdom 23 days ago

I can't open my app or go on the website, been trying for over an hour

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Elizabeth

Glasgow, United Kingdom 23 days ago

Can't get into matalan app

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Lynn Duffy

Southport, United Kingdom 23 days ago

Website & app not opening

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Muriel Meenan

Bideford, United Kingdom 23 days ago

Cannot get on app. It just closes down immediately without opening. I can't connect from email either. Is there a problem?

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Vikki Harris

Hartlepool, United Kingdom 23 days ago

My Matalan app isn't working. When I click to open it, it kicks me off and comes up with a message saying isn't working and to force stop

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Nottingham, United Kingdom 24 days ago

Website not working for a few days

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Plymouth, United Kingdom 24 days ago

Checkout

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rita cook

Kintore, United Kingdom 24 days ago

wont load products says page unavailable

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Gery

London, United Kingdom 24 days ago

cannot complete order as a guest. After entering emails address it freezes

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Liane

Banff, United Kingdom 24 days ago

Doesn't load.

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Me

Liverpool, United Kingdom 24 days ago

Uncle to open app. Keeps closing

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Jo

London, United Kingdom 24 days ago

App just closes when trying to open.

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Worksop, United Kingdom 24 days ago

App keeps shutting down

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Elaine Monaghan

Bolton, United Kingdom 24 days ago

Can gey onto app or website

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Tarina Taylor

Exmouth, United Kingdom 24 days ago

Unable to open Matalan app on my phone, so not able to obtain my Matalan reward card to use in-store.

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Karen

Birmingham, United Kingdom 24 days ago

Not loading, keep crashing

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Debra

Workington, United Kingdom 24 days ago

Won't load.

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Barbara

Middlesex, United Kingdom 25 days ago

Ger the matalan logo, click and just reverts back to logo, round and round in circles I go!

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Susan

Stoke-on-Trent, United Kingdom 25 days ago

The app not working today is it down

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Martina McNeill

Hamilton, United Kingdom 25 days ago

App won't open and keeps closing down

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Coventry, United Kingdom 25 days ago

Not loading comes out of website

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Jean

Liverpool, United Kingdom 25 days ago

Craashing

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marie dimitrasch

Alfreton, United Kingdom 25 days ago

down

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Beccy

Heanor, United Kingdom 25 days ago

Won't open

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Jamie

Driffield, United Kingdom 25 days ago

Website not working

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Emmy

Wybunbury, United Kingdom 26 days ago

When I click on a category eg dresses the page loads up as page not found.

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Sharron

Hatfield, United Kingdom 26 days ago

App not loading and keeps closing

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St Andrews, United Kingdom 26 days ago

App keeps closing

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Braintree, United Kingdom 26 days ago

Won't load app

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Warrington, United Kingdom 26 days ago

Not opening

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Cel

Luton, United Kingdom 26 days ago

Keeps crashing!

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Hunstanton, United Kingdom 27 days ago

Cant get onto website or use app

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Colchester, United Kingdom 27 days ago

No search option. Links not working

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Nic

Knaresborough, United Kingdom 27 days ago

App won't open and keeps closing

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Karen

Bellshill, United Kingdom 27 days ago

Website and app not working

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Glasgow, United Kingdom 28 days ago

App not working.

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Cherie Allen

Birmingham, United Kingdom 28 days ago

Not working, closes as soon as you open it

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Angela Gallagher

Southport, United Kingdom 29 days ago

Your website will not load from browser or from App.I am in Ellesmere Port, Cheshire.

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Merthyr Tydfil, United Kingdom 29 days ago

Unable to view

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Lisa

Coventry, United Kingdom 1 months ago

Can't load the matalan website or app.

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Liverpool, United Kingdom 1 months ago

Can’t buy anything keeps sending me back to home page

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Karen

Pont-y-clun, United Kingdom 1 months ago

When you go on the page for clothes, it stays on page 1, won't load other pages

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Skegness, United Kingdom 1 months ago

Internal server problem clothing items won’t load

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Liverpool, United Kingdom 1 months ago

Can’t buy anything keeps putting me back to homepage

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J taylor

Stockton-on-Tees, United Kingdom 1 months ago

Can't get onto online website

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H

Bedford, United Kingdom 1 months ago

I can’t search or filter anything. The page goes blank

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Chelmsford, United Kingdom 1 months ago

Matalan app doesn’t work

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June Herridge

Cheltenham, United Kingdom 1 months ago

I can’t login it keeps telling me to change password but still dosnt work

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Birmingham, United Kingdom 1 months ago

Can’t check out. Unexpected error

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Worksop, United Kingdom 1 months ago

The matalan app loads up but will not load any pages when selected. No pages at all, all saying this page van not be found.

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Altrincham, United Kingdom 1 months ago

not working properly so slow

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Laura

Cardiff, United Kingdom 1 months ago

Can check out my basket. Keeps saying unexpected error

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Elaine Kirkham

Edinburgh, United Kingdom 1 months ago

Keeps saying an unknown error has came up when I try to purchase stuff

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Madeline

Lightwater, United Kingdom 2 months ago

I can’t login or checkout my order

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Sue

Loughton, United Kingdom 2 months ago

Every time I get on the sign in page it says there’s a problem and won’t go any further. 14/05/24

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Basil Eden

Middlesbrough, United Kingdom 2 months ago

an unexpected error has occurred when I am trying to check-out items in my basket and has prevented my from placing and paying for my order. This error har persisted since Sunday.

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Melissa

Luton, United Kingdom 2 months ago

Error when trying to check out

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khan

Harringay, United Kingdom 2 months ago

app is not loading

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Jean Robson

Liverpool, United Kingdom 2 months ago

When I press to purchase items in my basket I cannot proceed opens page briefly then says problem has occurred

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Julie

Halifax, United Kingdom 2 months ago

Can’t sign in to check out.

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Liz Hewitson

Crawley, United Kingdom 2 months ago

Can’t apply discount or even get to checkout without discount!

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Geraldine Pickles

Liverpool, United Kingdom 3 months ago

I’m trying to order a few items but when I’m trying to log into my account it just keeps going off.

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Heather

Leeds, United Kingdom 3 months ago

Filters but working pages not loading

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Tina

Manchester, United Kingdom 3 months ago

Can’t sign in or check out my basket

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Sue

Sheffield, United Kingdom 3 months ago

Won’t accept my email address on my account ! I wanted to do an online shop

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St Helens, United Kingdom 3 months ago

Unable to log into app or website

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Glasgow, United Kingdom 3 months ago

Cant log in

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Devizes, United Kingdom 3 months ago

Images not loading

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Glasgow, United Kingdom 3 months ago

Pictures not loading

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claire

Sunderland, United Kingdom 3 months ago

not loading correctly

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Rob

Slough, United Kingdom 3 months ago

Won't load images

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Leeds, United Kingdom 3 months ago

Pictures not loading

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Lambeth, United Kingdom 3 months ago

Images not loading

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Janice

Liverpool, United Kingdom 3 months ago

Website not loading

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Caroline

Wembley, United Kingdom 3 months ago

No images are loading

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Lambeth, United Kingdom 3 months ago

Can’t see images

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Southwark, United Kingdom 3 months ago

No pictures are showing just question marks!

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Helen

Antrim, United Kingdom 3 months ago

I can't see any images for their clothing at all

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Doncaster, United Kingdom 3 months ago

No pictures of items are loading

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Kinross, United Kingdom 3 months ago

Website not showing any pictures

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Sally

Cambridge, United Kingdom 3 months ago

Not loading

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AD

Prudhoe, United Kingdom 3 months ago

Issues downloading images

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Derby, United Kingdom 3 months ago

It’s not loading any pictures on the website

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Manchester, United Kingdom 3 months ago

No pictures showing against products

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Newham, United Kingdom 3 months ago

Images not showing on app or website

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gary a

Wembley, United Kingdom 3 months ago

No pictures available

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Littlechild

Harringay, United Kingdom 3 months ago

No pictures available

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Linda

Chorley, United Kingdom 3 months ago

No photos showing on matalan website

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Cumbernauld, United Kingdom 3 months ago

Pictures not loading on website

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Pontefract, United Kingdom 3 months ago

It's not showing anything just blank paragraph like boxes

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Laura

Greenford, United Kingdom 3 months ago

Not loading images

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Zoe

Brighton, United Kingdom 3 months ago

No images

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Rosemary

Bournemouth, United Kingdom 3 months ago

Saying error retry

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Dawn

Cambridge, United Kingdom 3 months ago

Basket shows as 0 even though items have been placed - cannot go to the next page if more than 1 showing - very slow to respond

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Nicola Norrus

Harlow, United Kingdom 3 months ago

Cannot place an order on website

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Angie Preddy

Croydon, United Kingdom 3 months ago

Can’t checkout

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Noone

Hyde, United Kingdom 3 months ago

The website keeps saying “unexpected error” when I try to checkout an item

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Val

London, United Kingdom 3 months ago

This website stutters whenever I view it on my iPad. Good job I don’t have epilepsy! Puts me off using,

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Charmaine Appleby

Luton, United Kingdom 4 months ago

Haven’t been able to connect and order with Matalan for last 24 hours

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Chapel Allerton, United Kingdom 4 months ago

Not allowing process orders

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Worthing, United Kingdom 4 months ago

Can check out online been trying for a week

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San

Ipswich, United Kingdom 4 months ago

It won’t let me go to check out and pay

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Charlie

Workington, United Kingdom 5 months ago

Not working

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Angela Pennington

Shipley, United Kingdom 5 months ago

Can't login says my password or email wrong never had an issue and auto fill

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Izmir, Türkiye 6 months ago

Says the page can’t be found

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Stoke-on-Trent, United Kingdom 6 months ago

Removed url

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Saint Leonards-on-Sea, United Kingdom 6 months ago

There is an error

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Cass

London, United Kingdom 6 months ago

Won't work

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Alex

Leeds, United Kingdom 6 months ago

It won't register an account, ssys ' there is a problem '. Ordered via Google account instead and order was cancelled because of 'a problem'.

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Jessie Rowson

Manchester, United Kingdom 7 months ago

Not letting me Log in

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Sonya Mihailovic

Plymouth, United Kingdom 8 months ago

Not letting me log into my account, even when I put my account number in

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Havant, United Kingdom 8 months ago

Declining every card payment

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Philip Mansell

Stoke-on-Trent, United Kingdom 8 months ago

Can't get on to matalan website

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Walton le Dale, United Kingdom of Great Britain and Northern Ireland 9 months ago

I can’t login in to account to checkout.

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Shanela

Manchester, United Kingdom of Great Britain and Northern Ireland 10 months ago

Can’t add anything to the basket

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Sienna

Lancaster, United Kingdom of Great Britain and Northern Ireland 10 months ago

Unable to add anything to basket

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Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland 10 months ago

Unable to add any items to basket on the website 26/09/2023 11.58am

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Manchester, United Kingdom of Great Britain and Northern Ireland 10 months ago

Useless when using filters

Most common Matalan problems reported by users

46

Service

54

General Issues

Matalan Outage Locations

Location

Reports

Last Reported

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Southampton, England, GB

304

2 days ago

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Glasgow, Scotland, GB

37

8 days ago

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Ballynahinch, Northern Ireland, GB

10

19 days ago

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Wrexham, Wales, GB

16

20 days ago

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Limassol, Limassol District, CY

1

25 days ago

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Izmir, İzmir Province, TR

1

6 months ago

Are you experiencing issues with Matalan right now?

Is matalan.co.uk not working for you? If you are having issues with Matalan, please use one of the options below to report a problem with the service

matalan.co.uk website response status history

Date and Time

Response Time

Status Code

Jul 27, 2024 - 04:37

1.39 ms.

200

Jul 26, 2024 - 21:53

1.23 ms.

200

Jul 26, 2024 - 14:48

1.33 ms.

200

Jul 26, 2024 - 07:31

1.26 ms.

200

Jul 25, 2024 - 20:44

1.3 ms.

200

Jul 25, 2024 - 15:33

1.43 ms.

200

Jul 25, 2024 - 12:17

1.39 ms.

200

This table shows the matalan.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Matalan is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if matalan.co.uk is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Latest matalan.co.uk screenshot
Rate your experience with Matalan uptime performance over the last 30 days

Frequently Asked Questions

We have recently sent browser requests to Matalan.co.uk and it's up and running with status code 200 (UP) and a response time of 1.39 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Matalan.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.