Is National Lottery down - May, 2024?

National Lottery Outages and Status
National Lottery Logo

The National Lottery is a state-run lottery in the United Kingdom, operated by Camelot Group. It was launched in 1994 and has since become one of the most popular lotteries in the United Kingdom. Players can win prizes ranging from just a few pounds to millions of pounds by purchasing tickets and matching their numbers with those drawn in the weekly draws.

Last check: Just Now |

URL Checked:

http://national-lottery.co.uk/

Last Down:

Down (Right Now)

Response Time:

no response

National Lottery outages reported by users in the last 24 hours

No National Lottery problems reported in the last 24 hours

This chart shows the number of National Lottery outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

National Lottery Outage Locations

Location

Reports

Last Reported

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Manchester, England, GB

1601

2 days ago

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Saltcoats, Scotland, GB

145

9 days ago

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Sèvres, Ile-de-France, FR

5

1 months ago

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Port Talbot, Wales, GB

67

2 months ago

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Dublin, Leinster, IE

3

2 months ago

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Newry, Northern Ireland, GB

59

3 months ago

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Accra, Greater Accra Region, GH

1

6 months ago

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Dublin, Ohio, US

4

6 months ago

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Bengaluru, Karnataka, IN

1

6 months ago

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Chicago, Illinois, US

1

8 months ago

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Madrid, Madrid, Comunidad de, ES

1

8 months ago

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Frankfurt am Main, Hessen, DE

1

9 months ago

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Sydney, New South Wales, AU

1

9 months ago

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San Francisco, California, US

1

11 months ago

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, ,

13

ago

Most common National Lottery problems reported by users

44

Server Connection

8

Payouts

48

Not recognising account

Are you experiencing issues with National Lottery right now?

Is national-lottery.co.uk not working for you? If you are having issues with National Lottery, please use one of the options below to report a problem with the service

National-lottery.co.uk website response status history

Date and Time

Response Time

Status Code

27 May 2024 - 15:07

no response

400

27 May 2024 - 06:28

no response

400

26 May 2024 - 23:57

no response

400

26 May 2024 - 18:24

no response

400

26 May 2024 - 11:42

no response

400

26 May 2024 - 06:15

no response

400

26 May 2024 - 00:43

no response

400

This table shows the national-lottery.co.uk outage requests and response browser checks executed automatically by the SiteDown service. All data in the table is in the UTC time zone. If National Lottery is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

General Tips to Fix an National-lottery.co.uk

  • Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join National Lottery Discussion

Suggestions? Issues? Outages?
Please share your National Lottery experience with other users around the globe.

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John Benny

Manchester, United Kingdom 2 days ago

Unable to play using app just says try again later

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Malton, United Kingdom 1 week ago

As it is is out again. Bloody useless at the mo.

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Vouthon, France 1 week ago

Can’t get past sign in page it’s not allowing access

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Windsor, United Kingdom 1 week ago

App is down and says I’m unable to sign in

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Marc

Smethwick, United Kingdom 2 weeks ago

Down..can't access instant win games

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Sue Roxbee

Slough, United Kingdom 2 weeks ago

lottery says Im outside the UK or Isle of man. I'm not I live in Sussex!

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John Harrington

London, United Kingdom 3 weeks ago

Lotto app not allowing top up payments for over 5 days, on both iPad and android devices. I have deleted app and downloaded it again. I am still getting “Our app is temporarily unavailable” every time I try to transfer funds

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Gaz

Blackburn, United Kingdom 3 weeks ago

Restarted lottery machine and it won't turn back on

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Swindon, United Kingdom 3 weeks ago

Not able to get i ro app or website

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Robert Stevens

Dagenham, United Kingdom 4 weeks ago


Secure Connection Failed

An error occurred during a connection to www.national-lottery.co.uk. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the web site owners to inform them of this problem.

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Louise

Hyde, United Kingdom 1 month ago

App isn’t working on instant wins

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Annie

Stowmarket, United Kingdom 1 month ago

Keeps crashing part way through game.

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Manchester, United Kingdom 1 month ago

App.and website down

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Mr pissed off

Leeds, United Kingdom 1 month ago

App not working again

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Peterborough, United Kingdom 1 month ago

Not able to access either app or website

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Stowmarket, United Kingdom 1 month ago

Keeps crashing - going back to beginning of game, can’t finish a game

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cruickshankra@hotmail.com

London, United Kingdom 1 month ago

Have been unable to log into my National Lottery online account since Saturday 20 April. I have tried using Google, Firefox and Edge but all have been unable to connect. Any help will be greatly appreciated.

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Joe

Swindon, United Kingdom 1 month ago

Can't log-in

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Nicola Reddington

Bromley, United Kingdom 1 month ago

What has happened to your app and web site over the last few weeks. Server down message all the time. Have given up bothering in the end. You must be loosing at lot of money due to this happening all the time.

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Sara

Belper, United Kingdom 1 month ago

Not working again, I seem to be having problems every week. How are you meant to buy tickets online!

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Laura

Belper, United Kingdom 1 month ago

App won't open

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Margaret Marsh

Broxburn, United Kingdom 1 month ago

Says its down

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Croydon, United Kingdom 1 month ago

Lotto down - can’t buy tickets saying I’m not in the UK AND I AM

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KG

St Austell, United Kingdom 1 month ago

The website is not loading on my desktop! 18 April 10:36am. Using DuckDuckGo browser on osMac Sonoma 14.4.1

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Belper, United Kingdom 1 month ago

Since Changing supplier have been unable to open website to access my account, I have winnings they say, but I can't access them! I've done everything suggested online to no effect.

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Little Hulton, United Kingdom 1 month ago

Down

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Belper, United Kingdom 1 month ago

cannot load over internet.

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Amanda Knowles

Belper, United Kingdom 1 month ago

App and website not working and haven't been since 7am this morning. Server times out on website and the App won't let me in despite re loading it

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Ted

Bolton, United Kingdom 1 month ago

Not working

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Heather I'Anson

Belper, United Kingdom 1 month ago

Not been able to get on the website for 24 hrs now.

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poor man blue

Belper, United Kingdom 1 month ago

no access for 3 days on the app or website, states on the app isp blocked due to gambling website

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Barnet, United Kingdom 1 month ago

Will not allow me to add funds states Lottery temporarily unavailable. Has been ding this for three days

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Alan Griffiths

Belper, United Kingdom 1 month ago

Cant login for 2 days

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Lainie Matthew

Swindon, United Kingdom 1 month ago

Not been able to log in for a few days now and unable to fond out why .... completely unacceptable

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DS

Bradford, United Kingdom 1 month ago

None of the machines are working in the shops.

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Southwark, United Kingdom 1 month ago

Still down

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RD

Waltham Forest, United Kingdom 1 month ago

Can’t add funds -same all day since early morning
National lottery on line

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Deborah Descon

Wandsworth, United Kingdom 1 month ago

Can not put money in.

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Belper, United Kingdom 1 month ago

Almost impossible to get a response

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Al B

Batley, United Kingdom 1 month ago

Location not in UK ? Well I was until I try logging in to The National Lottery. Can’t fix this tried Router off, A hotspot Still no joy
What’s going on aye

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Mendipden

Clacton-on-Sea, United Kingdom 1 month ago

National Lottery app says I am offline. I uninstalled, cleared cache etc in storage. Done everything I have read on this subject and still says offline. I am not offline and other apps work ok.

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Joanne

Batley, United Kingdom 1 month ago

Not working

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Tom Batty

Belper, United Kingdom 1 month ago

Can’t open app

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Linda Garrish

Biggar, United Kingdom 1 month ago

Unable to buy a euro millions ticket at 7.15pm uk

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Gareth Jones

Birmingham, United Kingdom 1 month ago

not able to log in

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Eleanor

Glasgow, United Kingdom 1 month ago

Says missed time

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London, United Kingdom 1 month ago

Inaction but ticket as it states I’m to late, it’s only 7:10??

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Oldham, United Kingdom 1 month ago

Unable to purchase ticket for tonight’s euromillions despite trying from 7pm

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Idge

Gloucester, United Kingdom 1 month ago

Euro saying lines are closed at 18.30?

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Alan

Halifax, United Kingdom 1 month ago

The app is telling me I don't have a connection? This is rubbish.
I'm in Southport

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Pat Williams

Doncaster, United Kingdom 1 month ago

Not loading Wakefield West Yorkshire

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A Kenny

Great Dunmow, United Kingdom 1 month ago

Not allowing adding of funds

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Schell City, United States 1 month ago

Says unavailable

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Karen Thorne

Belper, United Kingdom 1 month ago

website down since lastnight

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Angela mahase

Newton Abbot, United Kingdom 1 month ago

Unable to buy a lotto ticket

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Y

Alcalá de Henares, Spain 1 month ago

No connection

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Nina

Potters Bar, United Kingdom 1 month ago

Can’t access to buy lotto ticket for past 4 hours

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Ray

London, United Kingdom 1 month ago

App not logging in

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SMurphy

London, United Kingdom 1 month ago

App not working.

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Reading, United Kingdom 1 month ago

App not working

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Manchester England

Bradford, United Kingdom 1 month ago

Unable to log in say check WiFi.
My Internet is working fine .
Temporary unavailable.

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London, United Kingdom 2 months ago

tells me I am outside UK. I am in London..???

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James

Sudbury, United Kingdom 2 months ago

online services are temporarily unavailable.

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D.Perry

Chippenham, United Kingdom 2 months ago

Says I am offline. My wifi is on and I am connected. Reading news about Kate on BBC! I am not offline NL!

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Neil plummer

London, United Kingdom 2 months ago

Unable to log in keeps saying offline

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Nick Halfacre

Attleborough, United Kingdom 2 months ago

Tried all day to add funds
Told sorry try later

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LC

Gloucester, United Kingdom 2 months ago

Says app isn't working right now

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Camberley, United Kingdom 2 months ago

App can’t load credit

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K

Nottingham, United Kingdom 2 months ago

App reports I’m overseas when I’m not. Never had this problem with Camelot

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Phil

London, United Kingdom 2 months ago

Saying offline when online e.

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Brent, United Kingdom 2 months ago

Account not recognised

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Peter Kane

Airdrie, United Kingdom 2 months ago

My national lottery app is not working

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Raymond Seymour

Sunderland, United Kingdom 2 months ago

Can not get logged in

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Spalding, United Kingdom 2 months ago

The app isn’t working I can’t check to see

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Anon

Bramhall, United Kingdom 2 months ago

Unable to add funds for over a week

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Manchester, United Kingdom 2 months ago

App will not launch

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Southampton, United Kingdom 2 months ago

Not able to load

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Larry Krause

Farnham, United Kingdom 2 months ago

Again the website will not allow log in!! Very poor effort by new owners!!

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Anji

Oxford, United Kingdom 2 months ago

Cannot open a game

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Andrew Bunyan

Rochdale, United Kingdom 2 months ago

Not working

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KG

St Austell, United Kingdom 2 months ago

For a few weeks now, the home page takes an extremely long time to download. sometimes so long, it gets timed out with a message notify that the website cannot be connected by the server!

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GMC

Ashford, United Kingdom 2 months ago

Hi I can play lotto keeps saying minimum spend £5

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Keith Monk

Woodbridge, United Kingdom 2 months ago

I cant login

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Wakefield, United Kingdom 2 months ago

Won't let me put funds on account

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Master

Ashton-under-Lyne, United Kingdom 2 months ago

Website is down. This is not good.

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Bedford, United Kingdom 2 months ago

Saying my ISP might have a parental block - but we don’t

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Charlotte

Cleckheaton, United Kingdom 2 months ago

Unable to access

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Allan Nelson

London, United Kingdom 2 months ago

Both app & website login down

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ben sparham

Nethy Bridge, United Kingdom 3 months ago

Cannot access National Lottery site

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ds

Rothbury, United Kingdom 3 months ago

says account doesnt exist

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Pamela Riley

Reading, United Kingdom 3 months ago

Circles round weeks missing

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Hema

Slough, United Kingdom 3 months ago

Asking to reload yet no luck

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Devine

Guildford, United Kingdom 3 months ago

4 days now
Apps says oops will get it sorted, must be losing a lot of money

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M. Devine

Guildford, United Kingdom 3 months ago

App won’t let me top up account, it say a temporary problem, for more than 24 hours?

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Dennis Lovell

Oxford, United Kingdom 3 months ago

Cannot log onto website...is there a problem. ?

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Manchester, United Kingdom 3 months ago

Can't connect

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Istvan

Newcastle upon Tyne, United Kingdom 3 months ago

Can't login

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shunnamaniyan

Gravesend, United Kingdom 3 months ago

andi is kundi

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Susan ward

Chester-le-Street, United Kingdom 3 months ago

I can’t claim my money at the shop off my scratch card

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Slough, United Kingdom 3 months ago

Not working again...

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Iris McConnell

Slough, United Kingdom 3 months ago

The website won't load and it keeps saying to che the address on Google but there's nothing wrong with it

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Janet

Folkestone, United Kingdom 3 months ago

Lottery app frozen with a white screen what’s going on

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Stephen

Clifton, United States 3 months ago

page not loading

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Stuart

Slough, United Kingdom 3 months ago

Website won't load

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Poplar, United Kingdom 3 months ago

Cant add funds for the last week

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GREGORY LONG

Woolwich, United Kingdom 3 months ago

just cant get on to site

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Rodney berry

Norwich, United Kingdom 3 months ago

Server error

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KN

East Kilbride, United Kingdom 3 months ago

details on website stuck and no message from app to advise issues

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Belvedere, United Kingdom 3 months ago

not working

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Chester

Cramlington, United Kingdom 3 months ago

Lottery App hangs on fist screen

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Sheffield, United Kingdom 3 months ago

No access

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Dumfries, United Kingdom 3 months ago

Not. Checking ticet

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Hull, United Kingdom 3 months ago

Can’t add funds

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Janet Curle

Buxton, United Kingdom 3 months ago

I’ve credited my lottery account and tried to buy 2 tickets for euro millions tonight 2.2.2024. My bank acknowledges the £5.00 funds going into my lottery account but this is not reflected on my lottery account status ( showing only £0.90 funds) and the website is ‘hanging’ whilst loading up my number selections.

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Susan Lewis

Irlam, United Kingdom 3 months ago

Web page won't let me sign in

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Stowmarket, United Kingdom 3 months ago

Still not working

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gd

East Dulwich, United Kingdom 3 months ago

since update 31/1? app states I've parental control set preventing access. Parental controls not set

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Rob Load

Midsomer Norton, United Kingdom 3 months ago

still down

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Stowmarket, United Kingdom 3 months ago

Not working

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Mike

Hamilton, United Kingdom 3 months ago

Poor service from new operator

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Winsford, United Kingdom 3 months ago

Its down

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lorraine kennedy

Camden, United Kingdom 3 months ago

app not working

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Roscoe

Dartford, United Kingdom 3 months ago

Why Is the app not working

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Manchester, United Kingdom 3 months ago

Has been down since 6am

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Dursley, United Kingdom 3 months ago

Lotto app won’t let me access

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Marlene Scruton

Blackpool, United Kingdom 3 months ago

Saying app not available and can’t log in via email notification

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John Mott

Oldham, United Kingdom 3 months ago

Cannot log in to check last nights lottery no’s

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Steve

Brighouse, United Kingdom 3 months ago

Apologies is down, why did they change operators. Its been great for years.

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Martin

Swindon, United Kingdom 3 months ago

App not wor any more!

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Tony

Skelmersdale, United Kingdom 3 months ago

App will not open

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Cardiff, United Kingdom 3 months ago

Not working

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DT

Pimlico, United Kingdom 3 months ago

Cannot access app

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Michee

Walsall, United Kingdom 3 months ago

Unable to log in

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Saint Neots, United Kingdom 3 months ago

Down

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Goldthorpe, United Kingdom 3 months ago

Not working

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Michelle

High Wycombe, United Kingdom 3 months ago

Can’t access, saying could be parental consent, which it is not.

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Sim

Prescot, United Kingdom 3 months ago

Unable to get onto the app says update on 31 Jan 2024 will have access from 1st Feb 2024 ?

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Lesley Thomas

Peterborough, United Kingdom 3 months ago

On app is says check parent control, this happened after lottery update, tried reloading app same problem

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Angela

Welling, United Kingdom 3 months ago

Website down, sats should be available on 1st feb

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Swindon, United Kingdom 3 months ago

Won't load

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Audreybeynonhowells@gmail.com

Wirral, United Kingdom 3 months ago

App not working

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John Welch

Cardiff, United Kingdom 3 months ago

App win’ load for you notification.

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Edinburgh, United Kingdom 3 months ago

Can't log in

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GS

Castleford, United Kingdom 3 months ago

Not working

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Knutsford, United Kingdom 3 months ago

Cannot get on

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Mansfield, United Kingdom 3 months ago

Not loading

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Becky

Glasgow, United Kingdom 3 months ago

Not working

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Brian Turner

Birmingham, United Kingdom 3 months ago

Cant connect to app

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Norwich, United Kingdom 3 months ago

Won't load. Says parent controls might be on. Don't have those

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London, United Kingdom 3 months ago

It will not load, says it will be ok on the 1st Feb it's not

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Linda

Alexandria, United Kingdom 3 months ago

Lottery App won't load. Saying parental controls may be on

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Sarina

Abbey Wood, United Kingdom 3 months ago

App down telling me parental lock maybe on with service provider

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Alfreton, United Kingdom 3 months ago

It says parental block on it, but I don't have that on my phone

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Vs

Loughton, United Kingdom 3 months ago

Can no longer access app

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Pete

Southampton, United Kingdom 3 months ago

Not working

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GB

Pimlico, United Kingdom 3 months ago

Keeps telling me I have parental locks on, I don't

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Terry Binstead

Cannock, United Kingdom 3 months ago

Unable to load app to see results or account.

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D.K

Basingstoke, United Kingdom 3 months ago

Unable to login to app.

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Brighton, United Kingdom 3 months ago

App is blocked by a ‘parental block’ which I haven’t set up!!

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Islington, United Kingdom 3 months ago

App not working

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Archibald McAllister

Glasgow, United Kingdom 3 months ago

My national lottery app won't open

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Samantha

Forest Hill, United Kingdom 3 months ago

Can’t log on through app or website

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Kenny McMurray

Worthing, United Kingdom 3 months ago

It’s saying parental controls
It’s my own mobile that I always use

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Holywell, United Kingdom 3 months ago

Well publicised shutdown due to lottery operator changing

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Bedford, United Kingdom 3 months ago

Won't open the app

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Stirling, United Kingdom 3 months ago

Not working with a restriction now appearing

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Stirling, United Kingdom 3 months ago

Says content blocked by Web provider but this is false

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kevgarside

Bradford, United Kingdom 3 months ago

Want a refund

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J orange

Leyton, United Kingdom 3 months ago

Problem since December

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Eastbourne, United Kingdom 3 months ago

I haven’t been able to login for a few weeks now, what is happening

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Sue Ellams

Stoke-on-Trent, United Kingdom 4 months ago

My app is not working

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Birmingham, United Kingdom 4 months ago

Down

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Simona Chennery

Eastbourne, United Kingdom 4 months ago

National Lotteey app always down when i need it

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London, United Kingdom 4 months ago

Down

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Nottingham, United Kingdom 4 months ago

Can't deposit money

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Rob

Bournemouth, United Kingdom 4 months ago

APP TEMPORARILY UNAVAILABLE

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Doncaster, United Kingdom 4 months ago

Can’t load money on my account

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Phill

Doncaster, United Kingdom 4 months ago

App still not loading money on

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Doncaster, United Kingdom 4 months ago

The app won’t open

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Wigan, United Kingdom 4 months ago

Can’t deposit any funds

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Steve

Loughborough, United Kingdom 4 months ago

Not accepting funds into my account

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J. Wilkinson

Manchester, United Kingdom 4 months ago

App not working message says try later. Same message since i tried yesterday

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Saint Leonards-on-Sea, United Kingdom 4 months ago

Can’t login app

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Birmingham, United Kingdom 4 months ago

Been down all day.

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Tony Veazry

Liverpool, United Kingdom 4 months ago

The app is not working

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Josephine J

Douglas, Isle of Man 4 months ago

Cannot get the Lotto results up on this App since-friday12.Jan.Would like it back working again!.Please inform me when l'll get it back!Obliged!Thanks.

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E Barker

Stoke-on-Trent, United Kingdom 4 months ago

Not showing latest results

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Kemp

Nottingham, United Kingdom 4 months ago

Why is national lottery app not working for lottery results

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M Davey

Yeovil, United Kingdom 4 months ago

Two days receiving a message when trying to add funds to my account saying the app is temporarily unavailable.

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Michael

Crawley, United Kingdom 4 months ago

No results on your app yet

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Jim Prentice

Glasgow, United Kingdom 4 months ago

The app is not working on my IPhone. I cannot log into national lottery site as well

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CP

Chester, United Kingdom 4 months ago

Says app is not working right now. Been saying that for a few days.

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Diane Chelli

Birmingham, United Kingdom 4 months ago

Is the national lottery website secure. ,

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rory

Glasgow, United Kingdom 4 months ago

2 different shops, the terminal is down

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Sharon

Belfast, United Kingdom 4 months ago

Unable to log in

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Timothy Willis

London, United Kingdom 4 months ago

Cannot complete adding funds.

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Michael Macleod

Carnforth, United Kingdom 4 months ago

Useless ,down many times

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susan

Uxbridge, United Kingdom 4 months ago

Can't sign in to my online account.

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Carol Botting

Manchester, United Kingdom 4 months ago

I can’t add funds into my account

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Birmingham, United Kingdom 4 months ago

App wont open

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Leighton Buzzard, United Kingdom 4 months ago

website not obtainable for the last 48hours??

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Dungannon, United Kingdom 4 months ago

DOWN

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Gloucester, United Kingdom 4 months ago

Not able to access app or website

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Cheryl jones

Wrexham, United Kingdom 4 months ago

Stuck on lottery game

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Tammy

London, United Kingdom 4 months ago

App not working

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Z.Mayne

Romiley, United Kingdom 4 months ago

Website won't update

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Jasonby

Wandsworth, United Kingdom 4 months ago

Its been down for too long!

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Dungannon, United Kingdom 4 months ago

Down

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Martin Lunn

Leighton Buzzard, United Kingdom 4 months ago

Website has been down and not responding for at least 24 hours? Message timed at 17:54 01/01/2024.

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Liam

Dungannon, United Kingdom 4 months ago

Website has been down since yesterday

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Birmingham, United Kingdom 4 months ago

Can’t log on to play

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Mike

Ilford, United Kingdom 4 months ago

Can not get in

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B. Self

Malton, United Kingdom 4 months ago

I'm unable to use my account. Also having problems signing in.

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David Cartlidge

Stoke-on-Trent, United Kingdom 4 months ago

Website not loading. UK, Stoke-on-Trent. Staffs.

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Birmingham, United Kingdom 4 months ago

App not loading

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Tamara

Cambridge, United Kingdom 4 months ago

ping www.national-lottery.co.uk responds with a timeout www.lb.national-lottery.co.uk

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Croydon, United Kingdom 4 months ago

Can not even start the app

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Steve

Dungannon, United Kingdom 4 months ago

This outage has lasted for at least 24 hous now

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Netanya, Israel 4 months ago

Lottery website down

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andy banner

Oxford, United Kingdom 4 months ago

can not open app

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Leighton Buzzard, United Kingdom 4 months ago

I cannot log onto the website

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Manchester, United Kingdom 4 months ago

App not opening, have reloaded and still not working

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Carol

Croydon, United Kingdom 4 months ago

Been trying 3 days but can’t get in

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London, United Kingdom 4 months ago

My and wife’s app not working

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Tas.66

Ilford, United Kingdom 4 months ago

Can't open app

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E.Roberts

Birmingham, United Kingdom 4 months ago

No connection in 24 hours

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Wandsworth, United Kingdom 4 months ago

Can’t login to the app

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Freddie Goymer

Salford, United Kingdom 4 months ago

I haven't been able to get on the app for 24 hours.

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Birmingham, United Kingdom 4 months ago

Not loading

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Leisa

Dungannon, United Kingdom 4 months ago

Not getting on at all for 3 days

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Alma Etheridge

Manchester, United Kingdom 4 months ago

Been unable to connect since 30/12/23

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Dan

Coventry, United Kingdom 4 months ago

Down, has been since yesterday

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Nick Haines

Croydon, United Kingdom 4 months ago

App won't load

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Maureen

Manor Park, United Kingdom 4 months ago

Have not been able to access national lottery since Saturday evening

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John Rouse

Wandsworth, United Kingdom 4 months ago

Unable to login & check Saturday results

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Trisha

Dungannon, United Kingdom 4 months ago

Not working

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GL19

Bedford, United Kingdom 4 months ago

Not loading any pages

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Birmingham, United Kingdom 4 months ago

Unable to open app

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Eileen reid

Dungannon, United Kingdom 4 months ago

Having trouble getting on app for the past two days

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Birmingham, United Kingdom 4 months ago

Website not responding

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Halesowen, United Kingdom 4 months ago

Can't get on website

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S. Fleming

Dundee, United Kingdom 4 months ago

This is appalling!

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Kelly

Greenhithe, United Kingdom 4 months ago

Website and app haven't been working for a couple of days

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Angry Cat

Crewe, United Kingdom 4 months ago

App not working

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Mumf

Houghton Regis, United Kingdom 4 months ago

Nearly 24 hours now.

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James Grummett

Ilford, United Kingdom 4 months ago

Website not responding

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N

Abingdon, United Kingdom 4 months ago

Not working

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Craig

Middlesbrough, United Kingdom 4 months ago

Taking ages to load over the last 24 hours

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Naughrytortie

Birmingham, United Kingdom 4 months ago

App and website not responding. Had same problem since afternoon of 31/12/23.

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phil

Hackney, United Kingdom 4 months ago

not working

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Julian

Fulham, United Kingdom 4 months ago

Can't get website at all for 2nd day

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Rebecca

New Malden, United Kingdom 4 months ago

The app is not loading and this has been the case for 48 hours.

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Michael Murray

Manchester, United Kingdom 4 months ago

Haven’t been able to log onto the app since 09.00 31/12/23

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Mrs Huish

Blackburn, United Kingdom 4 months ago

My app just shows a blank white page

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Birchington, United Kingdom 4 months ago

Not working

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Eam

Manchester, United Kingdom 4 months ago

Unable to open website

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Stoke-on-Trent, United Kingdom 4 months ago

Not loading

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Greig740@btinternet.com

Nottingham, United Kingdom 4 months ago

Can't sign in

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tony

Wallasey, United Kingdom 4 months ago

cant finish instant game

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Dave

London, United Kingdom 4 months ago

App and website not been working for 24 hours. What's going on..

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Woodbridge, United Kingdom 4 months ago

cannot access site at all

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Huntingdon, United Kingdom 4 months ago

CANT GET INTO WEBSITE

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M Kerry

Leicester, United Kingdom 4 months ago

Down yet again

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catherine bedwell

Grimsby, United Kingdom 4 months ago

have had problems since last night on maintaining a connection with the website to buy tickets for this week's games.

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Margaret Kinsey

Bolton, United Kingdom 4 months ago

Can not log in to account

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Ann Spouncer

Liverpool, United Kingdom 4 months ago

Come on this issue has been ongoing since yesterday!

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Paul

Horley, United Kingdom 4 months ago

Down

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Dungannon, United Kingdom 4 months ago

DOWN

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P Granthan

Benwell, United Kingdom 4 months ago

App not loading on Wifi, works on 5g

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Martin John Simmons

Colchester, United Kingdom 4 months ago

sometimes lets me log in but cannot access games

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Manchester, United Kingdom 4 months ago

Can't get online

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Crewe, United Kingdom 4 months ago

Can’t login

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Nuneaton, United Kingdom 4 months ago

Can't conect to site

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M jacznik

Northampton, United Kingdom 4 months ago

App not working

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Scott sheridon

Bilston, United Kingdom 4 months ago

Can't log in at all

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rhona smith

Birmingham, United Kingdom 4 months ago

I can’t log into the lotto account

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London, United Kingdom 4 months ago

Unable to connect

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Joan Bentley

London, United Kingdom 4 months ago

server not responding since yesterday

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Minnie

Walsall, United Kingdom 4 months ago

Have been trying to connect I’ve the last twelve hours without success

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London, United Kingdom 4 months ago

page unreachable

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Graham

Stanley, United Kingdom 4 months ago

Deposits are working but playing is down on website and app.

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Raymond

Wandsworth, United Kingdom 4 months ago

I have not been able to access the National Lottery website or app since yesterday 31-12-2023

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Molly

Frome, United Kingdom 4 months ago

Not been able to get on the website since yesterday.

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Majacmun

Hambleton, United Kingdom 4 months ago

Cannot access website

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C Lahert

Harrow, United Kingdom 4 months ago

Cannot connect to the server

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Sharron ray

Northampton, United Kingdom 4 months ago

Is site down ?

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Marley

Chesterfield, United Kingdom 4 months ago

Not working

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Andrew wareham

Wells, United Kingdom 4 months ago

Site very slow all evening nothing responding

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Ruth

Lisburn, United Kingdom 4 months ago

Cannot play an instant win games

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Manor Park, United Kingdom 4 months ago

Can't connect or logging since yesterday

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Emma

Newtownabbey, United Kingdom 4 months ago

App and website have been on and off since last night!

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Chez

Basingstoke, United Kingdom 4 months ago

Down

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Earls Court, United Kingdom 4 months ago

Down

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Leeds, United Kingdom 4 months ago

Not working most of today

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Mel

Milton Keynes, United Kingdom 4 months ago

Cannot access

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Georgina powell

Cannock, United Kingdom 4 months ago

Website won't load,I've been trying all day and still having the same issue

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Manchester, United Kingdom 4 months ago

Took money anyway

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Kevin

Dungannon, United Kingdom 4 months ago

App and site not working all day

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N. Lannen

Ilford, United Kingdom 4 months ago

Site not loading at all all day

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Edmonton, United Kingdom 4 months ago

Can't log in

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Sue Fleming

Dundee, United Kingdom 4 months ago

App is not liading

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AJK

Solihull, United Kingdom 4 months ago

Over an hour now.
Cannot access.

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Chris

Sale, United Kingdom 4 months ago

Won't let me log into my account. North West.

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Chatham, United Kingdom 4 months ago

Unable to access website

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Brechin, United Kingdom 4 months ago

Not connecting to lottery with app

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I Parker

Birmingham, United Kingdom 4 months ago

server down

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Sanjita

Ashton-under-Lyne, United Kingdom 4 months ago

Load of shite

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Tower Hamlets, United Kingdom 4 months ago

Not accessing

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Mandy

Sheffield, United Kingdom 4 months ago

Saying site can't be reached

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Leeds, United Kingdom 4 months ago

Website down

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colin

Fulham, United Kingdom 4 months ago

lotto down

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Trevor

Dungannon, United Kingdom 4 months ago

Not allowing to open.

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Pam stock

Swindon, United Kingdom 4 months ago

Haven’t been able to log in for hours - page is frozen.

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Pontypridd, United Kingdom 4 months ago

unable to access anything on the national lottery web site, not able to refresh

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Eugene Conlin

Daventry, United Kingdom 4 months ago

website cannot be reached - We can't process your request right now. This is a temporary issue so please try again later.

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Joy

Oakamoor, United Kingdom 4 months ago

National Lottery website and App down again! This has been happening a lot this last 2 weeks. Why?

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Raymond

Basingstoke, United Kingdom 4 months ago

Not working unable to sign in

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M boden

Milton Keynes, United Kingdom 4 months ago

Not responding

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London, United Kingdom 4 months ago

App won’t work , can’t get in on web. Not just me
What’s happening ?

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Newcastle upon Tyne, United Kingdom 4 months ago

Can’t login

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Paul

Stoke-on-Trent, United Kingdom 4 months ago

Nothing on app or website

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Linda harmer brown

Lewes, United Kingdom 4 months ago

I could not sign in at 7.15pm today
31.12.2023.
What the problem ?

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Dungannon, United Kingdom 4 months ago

Not loading, doesn't open.

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Bridgend, United Kingdom 4 months ago

Slow

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cheryl

Islington, United Kingdom 4 months ago

cant sign in

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steve

Wandsworth, United Kingdom 4 months ago

Website unavailable

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Newham, United Kingdom 4 months ago

Won’t load at al

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Bored

East Ham, United Kingdom 4 months ago

Down still all day

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Barry

Mitcham, United Kingdom 4 months ago

I can not.open the website. It keeps saying the site can't be reached

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Sylvia Ricci

Manchester, United Kingdom 4 months ago

I have had trouble all day connecting and signing in

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Paul Williamson

Reading, United Kingdom 4 months ago

Disappointing

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Sheffield, United Kingdom 4 months ago

Not loading

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Hackney, United Kingdom 4 months ago

Website not working

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Nia

Pwllheli, United Kingdom 4 months ago

App saying temporarily unavailable

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jim

Poole, United Kingdom 4 months ago

can sign in but games wont load

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Neil

Coleford, United Kingdom 4 months ago

App not loading

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Nick

Bristol, United Kingdom 4 months ago

Server won’t respond when logging in

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every host co uk

Birmingham, United Kingdom 4 months ago

all that money and they cant source a decent server

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MR

Dudley, United Kingdom 4 months ago

Was able to put money in, but as soon as - no more access to the website. How convenient.

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Pat

Ilford, United Kingdom 4 months ago

Cannot gain entry to website or when eventually does come up cannot sign in... very frustrating

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robert webb

Ingatestone, United Kingdom 4 months ago

Website has frozen

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Newham, United Kingdom 4 months ago

Down

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Chelmsford, United Kingdom 4 months ago

Not loading

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Cricklewood, United Kingdom 4 months ago

Unable to log in

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Daz

Manchester, United Kingdom 4 months ago

Website and app are down. About to play instant win game paid for it now not loading.

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Wandsworth, United Kingdom 4 months ago

Unable to login from app all day 31/12:23

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Birmingham, United Kingdom 4 months ago

Been trying all day

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LJJ

Hengoed, United Kingdom 4 months ago

Nothing is working. Has been like this ALL day. No explanation from Lottery .... they reckon it is fixed. NOT

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Worksop, United Kingdom 4 months ago

Also the website. Neither will load. I've done all the trouble shooting and nothing works.

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Jackie

Redditch, United Kingdom 4 months ago

Not working

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Anon

Dungannon, United Kingdom 4 months ago

Website is still down and cannot be accessed neither can the App be accessed .... for most of today.

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Croydon, United Kingdom 4 months ago

Cannot get through to website

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Edinburgh, United Kingdom 4 months ago

Down

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Pete

London, United Kingdom 4 months ago

National Lottery website down

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Lancing, United Kingdom 4 months ago

Have tried on all my devices will not load the web page

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Birmingham, United Kingdom 4 months ago

App and website not working

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Ellesmere Port, United Kingdom 4 months ago

Website not loading

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J G

East Ham, United Kingdom 4 months ago

Website and app still down

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Lincoln, United Kingdom 4 months ago

Won’t load at all

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michaela

Hull, United Kingdom 4 months ago

lottery app not working

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Again

Manchester, United Kingdom 4 months ago

App not working

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Steven

Slough, United Kingdom 4 months ago

Can not get on with phone or iPads

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skillfinger

Stroud, United Kingdom 4 months ago

cant sign in to app or website

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Jake

Clevedon, United Kingdom 4 months ago

Not opening

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Karen

Ilford, United Kingdom 4 months ago

Unable to connect

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Graeme

Hove, United Kingdom 4 months ago

Can't open app, uninstalled and reinstalled but still can't open

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ZoeB

Luton, United Kingdom 4 months ago

Not allowing to log in advising I am not in UK. I have not changed anything since last logging in

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Andy

Lambeth, United Kingdom 4 months ago

Signed in ok but cannot play any games as they don't download.

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Margaret Walsh

Dungannon, United Kingdom 4 months ago

Website and app for National Lottery not working?

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Robin Hayhurst

Bolton, United Kingdom 4 months ago

App wont load

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Pedro

Bedford, United Kingdom 4 months ago

Down

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Stoke-on-Trent, United Kingdom 4 months ago

Website not loading

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Jacob

London, United Kingdom 4 months ago

It's down in Poole :-(

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L J J

Hengoed, United Kingdom 4 months ago

The App is not working nor the website

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Pecker

Croydon, United Kingdom 4 months ago

Wont load

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Dungannon, United Kingdom 4 months ago

Hey my app wont load

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Ealing, United Kingdom 4 months ago

Nothing is loading

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CC

Porthcawl, United Kingdom 4 months ago

Cannot get onto app or web

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steve foster

High Wycombe, United Kingdom 4 months ago

cant connect to site

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Donna

Manchester, United Kingdom 4 months ago

Lotto will not open

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Jim

London, United Kingdom 4 months ago

App not working tried all fixes I could find

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Joe

Wandsworth, United Kingdom 4 months ago

App and website no response

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Dungannon, United Kingdom 4 months ago

lottery down northern ireland

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Tariq

Peterborough, United Kingdom 4 months ago

unable to load website

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Diana Spires

Gloucester, United Kingdom 4 months ago

National lottery say I am out of Uk ,but I am not , they have notified me I have won something , so what can I do to access
I was not out of Uk when I played

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Crawley, United Kingdom 4 months ago

Can’t log in, been locked out and left on phone call

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Boonster

Stoke-on-Trent, United Kingdom 4 months ago

App won’t load. Been like this all morning.

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PAUL

Gillingham, United Kingdom 4 months ago

IT WONT LOAD

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Birmingham, United Kingdom 4 months ago

Server not responding

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ricci

Manchester, United Kingdom 4 months ago

unable to login for last 12 hours

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Francis bull

Birmingham, United Kingdom 4 months ago

App not loading

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Gary

London, United Kingdom 4 months ago

Unable to connect "Sorry, our app is unable to load for you".

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Joe

Roosendaal, The Netherlands 4 months ago

App and website are down

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Stu

Sidcup, United Kingdom 4 months ago

App not working again

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Wesley

Cardiff, United Kingdom 4 months ago

Its not working

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Loughborough, United Kingdom 4 months ago

It's not working

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Eddie

Newham, United Kingdom 4 months ago

Not working saying check parental controls ffs

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Saira

Bury, United Kingdom 4 months ago

Website and app not working

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Julie storey

Cramlington, United Kingdom 4 months ago

Saying I am offline

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Sue

Wigton, United Kingdom 4 months ago

Can't get on website

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A Peters

Stoke-on-Trent, United Kingdom 4 months ago

Can't get onto site

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Stephanie Kimber

Crawley, United Kingdom 4 months ago

Site is down and will not load

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Rosemary Small

Dover, United Kingdom 4 months ago

Can't access website or app. Saying offline e. Deleted app and will reload

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Calne, United Kingdom 4 months ago

Server not found

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Daniel

Maidstone, United Kingdom 4 months ago

Can't access app

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John m

Chorley, United Kingdom 4 months ago

Can’t access website tried from different devices and different networks still nothing

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Ian powell

Cleator Moor, United Kingdom 4 months ago

Says I'm offline when clearly I'm not

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Plymouth, United Kingdom 4 months ago

Not available

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Liverpool, United Kingdom 4 months ago

wont load

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A

Barnet, United Kingdom 4 months ago

Unable to access

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A Winner

London, United Kingdom 4 months ago

Not good!!

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Steve

Gravesend, United Kingdom 4 months ago

No up address reported

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Chalk Farm, United Kingdom 4 months ago

App unavailable now.

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Southampton, United Kingdom 4 months ago

App not working

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A nash

Dudley, United Kingdom 4 months ago

Cannot add funds … app temp unavailable

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R clark

Bury, United Kingdom 4 months ago

Keeps saying to contact my bank

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P Laverick

Sunderland, United Kingdom 4 months ago

Cant open app

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Karen

Scarborough, United Kingdom 4 months ago

Frustrating as I can't play the lottery,. Been down since before Christmas

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Paul

Birmingham, United Kingdom 4 months ago

Can’t add funds to my account

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Sean

Halesworth, United Kingdom 4 months ago

Works but REALLY slow!

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ted

Middlesbrough, United Kingdom 5 months ago

site down

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Sale, United Kingdom 5 months ago

Can’t log in

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K

London, United Kingdom 5 months ago

lottery down

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Chris

Liverpool, United Kingdom 5 months ago

Lottery terminals down in liverpool

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Lisa

Wimborne Minster, United Kingdom 5 months ago

Won't let me login

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Mark

Sheffield, United Kingdom 5 months ago

Been trying app since 3 pm still saying down when trying to load money on

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paul hopkins

Dungannon, United Kingdom 5 months ago

cannot login error 202comes up and request header to large can you help?

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Glenn Byrne

Accrington, United Kingdom 5 months ago

Temporary unavailable when trying to addfunds

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Steve

Amsterdam, The Netherlands 5 months ago

Cannot login

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Redhill, United Kingdom 5 months ago

Won't load

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louise

Birmingham, United Kingdom 5 months ago

national lottery app and website down

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Wilbur

Doncaster, United Kingdom 5 months ago

Current error ,essage:

Our online services are temporarily unavailable.

Sorry about that – we'll get you back in the game as soon as possible.

The National Lottery Team

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Kirsty gardiner

Milford Haven, United Kingdom 5 months ago

I can’t put my numbers on

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Sheila Wilkinson

Launceston, United Kingdom 5 months ago

App is down not allowing me to put the lottery on

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Robin Apsey

Chippenham, United Kingdom 5 months ago

App temporarily unavailable

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Carol Davies

London, United Kingdom 5 months ago

I cannot add funds

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mr peter mansfield

Basildon, United Kingdom 5 months ago

unable to log in

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San

Liverpool, United Kingdom 5 months ago

Doesn't recognise log in details

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Dawn Fook

Liverpool, United Kingdom 5 months ago

Every time I try to add funds it says our app is temporally unavailable sorry about that we'll get back in the game as soon a possible.


I have done everything suggested including uninstalling and reinstalling it ... to no avail. It has been like this for over a week now.

Please advise accordingly.

Best wishes,

Dawn

.

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Kmavin

Manchester, United Kingdom 5 months ago

My app has stopped working saying , cannot load right now ,try again

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Tony Merifield

Bradford, United Kingdom 5 months ago

Lottery page will not let me sign in
URL heading too big

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London, United Kingdom 5 months ago

App not loading on both iPad and iPhone

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Dawn whittle

Birmingham, United Kingdom 5 months ago

Twice I've tried to log in, both times it says, can't log in , working on site ????

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Eric Owen

Dublin, Ireland 5 months ago

Won't let me log on.says off line

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Bo

Glasgow, United Kingdom 5 months ago

Down

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Marcin

London, United Kingdom 5 months ago

Not working

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Elena

Maidenhead, United Kingdom 5 months ago

National lottery site is down.

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Croydon, United Kingdom 5 months ago

Rubbish this app always down

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Patel

Rochdale, United Kingdom 5 months ago

This is happening regular in Leeds ls28

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Lambeth, United Kingdom 5 months ago

Security cetificate looks to be causig issues.

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J

Inchinnan, United Kingdom 5 months ago

Can't not connect

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Collin

York, United Kingdom 5 months ago

May I kno when the app will be Operational

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Bob Hamilton

Newport, United Kingdom 5 months ago

Keeps saying app temporarily unavailable since Friday

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Lionel

Paris, France 5 months ago

App not working

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York, United Kingdom 5 months ago

Can’t purchase tickets the app is down looks like

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mchen

London, United Kingdom 5 months ago

Supermarket lottery machines are not working in Bedford Sainsburys Tesco and Morrisons since at least Friday December 1st.

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Alana

Belfast, United Kingdom 5 months ago

Can’t add money

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S

Birmingham, United Kingdom 5 months ago

App loads then shuts

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Jacqueline Grove

Gloucester, United Kingdom 5 months ago

Says I am not in UK but I am

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Ann Moody

Hove, United Kingdom 5 months ago

Can not get on the website

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Em

Dorchester, United Kingdom 5 months ago

Can’t top up money to purchase

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Bradford, United Kingdom 5 months ago

Lotto app down and web site too

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Jl

Aylesbury, United Kingdom 5 months ago

Not loading, saying some message about parental controls

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Rotherham, United Kingdom 6 months ago

Can’t add money

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DerekS

Alfreton, United Kingdom 6 months ago

doesn't recognise my account since they added a requirement for date of birth

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Faith

Great Yarmouth, United Kingdom 6 months ago

not allowed to access the website

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Davey Boy

Hornsey, United Kingdom 6 months ago

Cannot connect to website again.

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R Troi

Paris, France 6 months ago

Will not connect to website

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Colindale, United Kingdom 6 months ago

Zoomed in can't play games

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Manchester, United Kingdom 6 months ago

The app is not working. I have deleted and reinstalled the app and the problem has not been resolved.

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Kate

Manchester, United Kingdom 6 months ago

App is not working and states I can't access it as my settings are wrong

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Paul

Leeds, United Kingdom 6 months ago

The national lottery app will not let me add any funds, says the app is temporailly unavailable

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Leasah simpson

Derby, United Kingdom 6 months ago

It won't let me log in

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Manchester, United Kingdom 6 months ago

App not working

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Liz

Glasgow, United Kingdom 6 months ago

No working

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John

Manchester, United Kingdom 6 months ago

cant access my account and web site seems to be down

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Coventry, United Kingdom 6 months ago

Unable to log in

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Nicholas cooper

Nottingham, United Kingdom 6 months ago

Can't log in app.

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S. Acton

Tower Hamlets, United Kingdom 6 months ago

Unable to log into lotto

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J b

Glasgow, United Kingdom 6 months ago

Won't let you log in and says it's you're internet

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Julie

London, United Kingdom 6 months ago

Not recognising my log in details

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High Wycombe, United Kingdom 6 months ago

Http error when trying to log into the app.

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Wolverhampton, United Kingdom 6 months ago

Down again

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A Wager

Chislehurst, United Kingdom 6 months ago

can't connect due to no secure connection

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Brian

Tiptree, United Kingdom 6 months ago

Can not buy online in app

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I an

Tower Hamlets, United Kingdom 6 months ago

Can't log in

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London, United Kingdom 6 months ago

Not able to add funds

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Ronnie Regan

Glasgow, United Kingdom 6 months ago

App down allows payment screen then closes down

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Spalding, United Kingdom 6 months ago

Constantly getting error 400

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Reggie guest

Newtownards, United Kingdom 6 months ago

Hello,when will the App be working again?

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Johnny Crowe

Stockport, United Kingdom 6 months ago

App not working

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A Bourne

Braintree, United Kingdom 6 months ago

Site is not obtainable.

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Birmingham, United Kingdom 6 months ago

Can not sign in to lottery app

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K

Hatfield, United Kingdom 6 months ago

Down

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R searle

Sheffield, United Kingdom 6 months ago

Can’t put funds on app

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London, United Kingdom 6 months ago

I can't sign into my account either today or last night keeps saying the server has a problem with my request

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john wilson

Nottingham, United Kingdom 6 months ago

euro millions gives sorry access to this page is restricted. when trying to pay

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Tamworth, United Kingdom 6 months ago

App is down

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Manchester, United Kingdom 6 months ago

Been trying for over an hour to purchase euro millions on app whats going on???

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Bideford, United Kingdom 6 months ago

Does not load

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Kenneth Wright

Glasgow, United Kingdom 6 months ago

Can't get in on mobile ... it tells me that it's unreachable

I need to request register with current email address kwright5234@gmail.com

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Stefan Kuc

Hull, United Kingdom 6 months ago

Cannot open app at screen to enter any of the draws

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Anthony Rusden

Leyton, United Kingdom 6 months ago

Not been able to log into the website for two days

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Tm

Cheltenham, United Kingdom 6 months ago

App will not load

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Shirley

Cheltenham, United Kingdom 6 months ago

Will not open says something to do with parental control and gambling !!!!! Was fine yesterday

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Wayne obee

Bromley, United Kingdom 6 months ago

App won’t load says age restricted but it always works - also website won’t load

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Jason

Southend-on-Sea, United Kingdom 6 months ago

It says app won’t load due to security settings . But all settings are ok

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Elaine

Farnborough, United Kingdom 6 months ago

Can't access account or website at all for a week now!!

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Shane hamilton

Harlow, United Kingdom 6 months ago

Needs to be sorted quickly

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Harrogate, United Kingdom 6 months ago

Cannot log in

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Liz

Bognor Regis, United Kingdom 6 months ago

Scratch card says 100% but won’t load, tried lots of times.

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Glasgow, United Kingdom 6 months ago

Unable to add funds

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Elaine Martin

Farnborough, United Kingdom 6 months ago

Can't access web site or account

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Trevor Hackey

Milton Keynes, United Kingdom 6 months ago

Not wirking

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Sharon Thomas

Barnstaple, United Kingdom 6 months ago

server down

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Alan

Manchester, United Kingdom 6 months ago

Cannot log on using app, it says ISP has blocked gambling sites. But I can use website.

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Robert Thomson

Pontefract, United Kingdom 6 months ago

App and website down for the last 14 hours

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Sharon Thomas

Barnstaple, United Kingdom 6 months ago

no access to the website

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Michael

Craigavon, United Kingdom 6 months ago

Can't login

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chris

Liverpool, United Kingdom 6 months ago

app and site its down. it`s 5:26 and site and app don`t work.

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Hemel Hempstead, United Kingdom 6 months ago

Down

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Louise Adam

Salisbury, United Kingdom 6 months ago

I try to log in using the app and it tells me that my app is unable to load for me, it goes on to say it could be a Wi-Fi issue or something similar and even says it could be down to parental locks or something (which is impossible as I've used this app for years) and it basically says to check my connections, update my settings and try again and if it doesn't work I can always check lottery results online using the website.

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A Bell

Livingston, United Kingdom 6 months ago

Unable to access due to server problems supposedly.

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Coventry, United Kingdom 6 months ago

Says parental lock in place, which isn't true

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Andrea

Hornsey, United Kingdom 6 months ago

I was in the middle of an instant win game and it’s gone off and I cannot log in to app or website for 1 and a half hours now???

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Ash

Plymouth, United Kingdom 6 months ago

Can't log in

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Gary

Bedford, United Kingdom 6 months ago

Unable to access

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Bigheadcase

Humber, United Kingdom 6 months ago

Sorry our app is unable to load for you....Sounds a bit pigeon English, then again it's hard to tell nowadays.

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Helen H

Hatfield, United Kingdom 6 months ago

Can’t open

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London, United Kingdom 6 months ago

Unable to access app

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Moira delahaye

Preston, United Kingdom 7 months ago

Cant log in

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Frank Sharkey

Manchester, United Kingdom 7 months ago

Cannot add funds this has been two weeks now. Tried all the recommendations catch, remove and reload. Nothing works just going to give it up.

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Joice

Dunfermline, United Kingdom 7 months ago

Says the site won't connect because it is unsupported

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Swansea, United Kingdom 7 months ago

App not loading

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PJ

Leeds, United Kingdom 7 months ago

Cannot add funds

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London, United Kingdom 7 months ago

App not working

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G

Royal Tunbridge Wells, United Kingdom 7 months ago

Can’t wait for Camelot not to be involved with the National lottery. Absolute shambles of a company. Not been able to load the App or website for over a month now!!!

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Catherine

Farnborough, United Kingdom 7 months ago

I cannot access the national lottery website, no problems with any others. Whst should I do?
Thankyou.

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Raj

Royal Leamington Spa, United Kingdom 7 months ago

Keeps saying app is temp unavailable as I want to top up funds

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Paul Blight

Farnborough, United Kingdom 7 months ago

My login has not worked for 2 days (Oct 20, 21). The website is down; I tried several times to no avail. Cannot buy a ticket for tonight's game.

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Glasgow, United Kingdom 7 months ago

Keeps saying app is unavailable at the moment , been like that for three days

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Phil

Maidstone, United Kingdom 7 months ago

Can’t update funds

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Maria

Leeds, United Kingdom 7 months ago

Can't access the app

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Eve

Chesterfield, United Kingdom 7 months ago

Unable to connect using app

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Jan Fielden

Salford, United Kingdom 7 months ago

I live in huddersfield uk. your app reports that I am not in the UK and so I can't play tonight.

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Emma, Aberdeenshire

Farnborough, United Kingdom 7 months ago

Could not access site on 17th October. Message said DNS has been reset. Tried again today (18th) and still getting same message. I live a long way from a shop so rely on website to be able to take part.

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Maria

Leeds, United Kingdom 7 months ago

Asking for one time padseord6?

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Toby Thompson

Dursley, United Kingdom 7 months ago

Site totally down-again

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Liverpool, United Kingdom 7 months ago

Down for the last 3hrs and still down

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Madrid, Spain 7 months ago

Why is it always down on a Friday

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Jaycoff

Glasgow, United Kingdom 7 months ago

Can`t add money to my account

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A

Manchester, United Kingdom 7 months ago

Been unavailable for 7 days won't let me add funds so can't play

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Rob Sargeant

Exeter, United Kingdom 7 months ago

Site is telling me I am not in the UK.

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Amy Northampton

Birmingham, United Kingdom 7 months ago

App unavailable?

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M corbett

Glasgow, United Kingdom 7 months ago

Can’t add funds to my account

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Ian

Northampton, United Kingdom 7 months ago

Lottery app isn't responding

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Holborn, United Kingdom 7 months ago

No access

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Nigel

Coventry, United Kingdom 7 months ago

I can't add funds to my account

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G Tull

Staines-upon-Thames, United Kingdom 7 months ago

We can’t access website or app Hampshire

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Rob clark

Pilsley, United Kingdom 7 months ago

Can't log in

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Penrith, United Kingdom 7 months ago

I can’t check my results what is going on here

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Milton Keynes, United Kingdom 7 months ago

Won't scan

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Diane

London, United Kingdom 7 months ago

Can’t add funds

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Bolton, United Kingdom 7 months ago

says temporarily unavailable

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Margaret

Renton, United Kingdom 7 months ago

Doesn't recognise my password have reset many times

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fredhammett@btinterbet,com

Rickmansworth, United Kingdom 7 months ago

cchanged password still cannot loc on

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Oxford, United Kingdom of Great Britain and Northern Ireland 7 months ago

Server connection

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Maldon, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can’t add funds

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Sam

Croydon, United Kingdom of Great Britain and Northern Ireland 7 months ago

Says I’m not in the U.K.

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Paul Geary

Manchester, United Kingdom of Great Britain and Northern Ireland 7 months ago

Keeps saying my log in details are not correct, when they are

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Dave

Carrickfergus, United Kingdom of Great Britain and Northern Ireland 7 months ago

Not working

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Dave

Carrickfergus, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can’t add funds

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Mav

Tawstock, United Kingdom of Great Britain and Northern Ireland 8 months ago

Your website is down

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Newport, United Kingdom of Great Britain and Northern Ireland 8 months ago

It says pls try later

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Exeter, United Kingdom of Great Britain and Northern Ireland 8 months ago

the app is not letting me put funds on

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Antony Sutton

Manchester, United Kingdom of Great Britain and Northern Ireland 8 months ago

Unable to download app

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Manchester, United Kingdom of Great Britain and Northern Ireland 8 months ago

Cannot add funds today

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York, United Kingdom of Great Britain and Northern Ireland 8 months ago

App not working

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Clanalba1320

Edinburgh, United Kingdom of Great Britain and Northern Ireland 8 months ago

Cant access portal to but lottery ticket and the euro lottery is the same. Comes up saying
This site can’t provide a secure connectiongggtrenks.com sent an invalid response.
Try running Windows Network Diagnostics.
ERR_SSL_PROTOCOL_ERROR

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Leicester, United Kingdom of Great Britain and Northern Ireland 8 months ago

Can't credit account

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Deborah Haddadi

Barbican, United Kingdom of Great Britain and Northern Ireland 8 months ago

invalid response error

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Clanalba1320

Edinburgh, United Kingdom of Great Britain and Northern Ireland 8 months ago

Cant get access to purchase tickets on the website

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Lesley.dinsdale

Newport, United Kingdom of Great Britain and Northern Ireland 8 months ago

When I try to top up my app says the lottery site is down try later?

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John

Madrid, Spain 8 months ago

Server not found

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Manchester, United Kingdom of Great Britain and Northern Ireland 8 months ago

Won't accept a card payment

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Tharmarajah komathan

London, United Kingdom of Great Britain and Northern Ireland 8 months ago

My App not working

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London, United Kingdom of Great Britain and Northern Ireland 8 months ago

Not worked for weeks

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Mr V Neale

Birmingham, United Kingdom of Great Britain and Northern Ireland 8 months ago

It says server is down? Constant glitches wit this app. I thinking of going back to buying my tickets at the supermarket check out!!!
Too many glitches once too often .

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Mia

Clacton-on-Sea, United Kingdom of Great Britain and Northern Ireland 8 months ago

Not loading

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Kimberley croucher

Alburgh, United Kingdom of Great Britain and Northern Ireland 8 months ago

Ant buy lotto or Set for Life tickets. Euro millions ok.

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Samantha chorley

Newbridge, United Kingdom of Great Britain and Northern Ireland 8 months ago

Not logging in

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Chris Dwyer

Manchester, United Kingdom of Great Britain and Northern Ireland 8 months ago

Says I’m not in the UK when I am !!!!!!!

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Manchester, United Kingdom of Great Britain and Northern Ireland 8 months ago

You are offline

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Reading, United Kingdom of Great Britain and Northern Ireland 8 months ago

Down

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I. Masterson

Manchester, United Kingdom of Great Britain and Northern Ireland 8 months ago

Why can't I play Thunderball today

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Pauline Wilson

Exeter, United Kingdom of Great Britain and Northern Ireland 8 months ago

I have been trying for 3 days to add more money so I can buy tickets but keeps telling me to retry. Cleared cache still not working

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Birmingham, United Kingdom of Great Britain and Northern Ireland 8 months ago

Tried 5 times to pay by card, and each time it’s been declined, my bank say there is nothing wrong with my bank account

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GRAHAM LANE

Morpeth, United Kingdom of Great Britain and Northern Ireland 8 months ago

will let me add funds but wont finalise selection of numbers

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Ann

Cranfield, United Kingdom of Great Britain and Northern Ireland 8 months ago

Instant win problem. Chucks me out at the end of a game and doesn’t record it as finished. So when I log in, I have an unfinished game which is the same as the one I just played. Can’t get any further than that.

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C. Gibbins

Warrington, United Kingdom of Great Britain and Northern Ireland 8 months ago

I can log in but when I select a ticket to purchase on the national lottery it keeps kicking me out to the log in page saying it's restricted ( managed to purchase a euromillikns ticket)

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Josh

London, United Kingdom of Great Britain and Northern Ireland 8 months ago

Keep getting logged out every 5 seconds.

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Swansea, United Kingdom of Great Britain and Northern Ireland 8 months ago

Says our app is temporarily unavailable

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S Patel

Uxbridge, United Kingdom of Great Britain and Northern Ireland 8 months ago

Wouldn't let you buy ticket. When press Play button it logs out automatically with message Restricted Page Can not access,

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Cranfield, United Kingdom of Great Britain and Northern Ireland 8 months ago

I played an instant win game, won £20 but instead of adding the £20 to my account, I was chucked out saying my session had expired. Now when I log in I have an unfinished game, the same one I played before. I play it again, win £20 again, and get chucked out….

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Brian Hunter

Crosshouse, United Kingdom of Great Britain and Northern Ireland 8 months ago

Constantly ask me to sign in over and over again

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Andre

London, United Kingdom of Great Britain and Northern Ireland 8 months ago

The National Lottery website keeps saying my session has expired within seconds of signing in

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Eli

London, United Kingdom of Great Britain and Northern Ireland 8 months ago

Every time I sign in, I get signed out within just a few seconds. Can't buy any tickets. Impossible!

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Keith William Batcheltor

London, United Kingdom of Great Britain and Northern Ireland 8 months ago

Repeated requests to login

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N , Whitford

Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland 8 months ago

Can’t access the website, all other websites fine

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livian@blueyonder.co.uk

Wolverhampton, United Kingdom of Great Britain and Northern Ireland 8 months ago

Log-in page won't allow input into 'add funds'

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T

Newport, United Kingdom of Great Britain and Northern Ireland 9 months ago

Can't add funds, non responsive

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Stevenage, United Kingdom of Great Britain and Northern Ireland 9 months ago

Keeps saying app temporary not working but this has been going on for days now and fed up with it it’s a joke

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Kenny

Edinburgh, United Kingdom of Great Britain and Northern Ireland 9 months ago

Can't add funds

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Kevin Baldwin

Bristol, United Kingdom of Great Britain and Northern Ireland 9 months ago

Not working

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Jackie O'Donnell

Alloway, United Kingdom of Great Britain and Northern Ireland 9 months ago

App currently unavailable

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Belfast, United Kingdom of Great Britain and Northern Ireland 9 months ago

Down

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Josephine Troy

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

After I login, I can't access my saved results nor any games, why?

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Tesh

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

Not updated and non responsive

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Reading, United Kingdom of Great Britain and Northern Ireland 9 months ago

Cannot get Tuesday numbers up

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Cyndy Brown

Portsmouth, United Kingdom of Great Britain and Northern Ireland 9 months ago

Stuck on 'confirm your ticket' page - can't confirm, or leave page, or do anything! Frozen!

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Gabby

Cambois, United Kingdom of Great Britain and Northern Ireland 9 months ago

It won't let me deposit

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Graham

Letheringsett, United Kingdom of Great Britain and Northern Ireland 9 months ago

Failing to publish todays draw results

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Paul Shersby

Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland 9 months ago

App not working

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Hartlepool, United Kingdom of Great Britain and Northern Ireland 9 months ago

Down

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Trevor Woodward

Leicester, United Kingdom of Great Britain and Northern Ireland 9 months ago

It is not working

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Tim

Frankfurt am Main, Germany 9 months ago

App claims I am not online

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K. Greene

Belfast, United Kingdom of Great Britain and Northern Ireland 9 months ago

Firefox, Google Chrome, MS Edge, all cannot access the website at 1515 on 18 August 2023.

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Nottingham, United Kingdom of Great Britain and Northern Ireland 9 months ago

Haven’t been able to add funds for 2 days now

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Mark

Reading, United Kingdom of Great Britain and Northern Ireland 9 months ago

For 2 days it has said our app is temporarily unavailable

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Mike

Burnley, United Kingdom of Great Britain and Northern Ireland 9 months ago

App will not allow additional funds to be added just comes up with there is a problem with our app please try again latter its been like this for over 24hours

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Paul Newman

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

i cant top up my balance the app opens i can buy tickets .when i try to add money . i get a message the the app is down

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Mike

Middlesbrough, United Kingdom of Great Britain and Northern Ireland 9 months ago

unable to log in

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Elisha

Chester, United Kingdom of Great Britain and Northern Ireland 9 months ago

Cand add funds

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Alan Thompson

Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

Each time I try to buy a ticket, I get to the add to your funds part then it states there is a problem with the app??

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Steven lock

Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

Can log on but can't add funds to play

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Adrian

Shrewsbury, United Kingdom of Great Britain and Northern Ireland 9 months ago

Cent log onto app

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Stephen

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

App opens but won’t allow any activity

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pfw

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

App will not load on Galaxy S 20 Ultra

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Shane

Bridgwater, United Kingdom of Great Britain and Northern Ireland 9 months ago

Cant buy my tickets

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IC

Glasgow, United Kingdom of Great Britain and Northern Ireland 9 months ago

Not able to log on

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Nat

Aberdeen, United Kingdom of Great Britain and Northern Ireland 9 months ago

Can't log onto to website or App.

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Sam

Southtown, United Kingdom of Great Britain and Northern Ireland 9 months ago

Lottery app not working

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Brian

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

App not working

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Jill

Sheffield, United Kingdom of Great Britain and Northern Ireland 9 months ago

Unable to get on page.

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ajax

West Didsbury, United Kingdom of Great Britain and Northern Ireland 9 months ago

neither the app or web are loading

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London, United Kingdom of Great Britain and Northern Ireland 9 months ago

app saying unable to load

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a gibson

Fiskerton, United Kingdom of Great Britain and Northern Ireland 9 months ago

can't get into app OR website

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Rob K

Portsmouth, United Kingdom of Great Britain and Northern Ireland 9 months ago

Times out

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Steve

Whiteley, United Kingdom of Great Britain and Northern Ireland 9 months ago

Not loading

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gav84

Edinburgh, United Kingdom of Great Britain and Northern Ireland 9 months ago

app and website down

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trevor deighton

Seacroft, United Kingdom of Great Britain and Northern Ireland 9 months ago

leeds ls9 no connection to lottery web site

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IP Freely

Cambridge, United Kingdom of Great Britain and Northern Ireland 9 months ago

App and website down

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tiger

Barking, United Kingdom of Great Britain and Northern Ireland 9 months ago

cant get on

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frank

Forres, United Kingdom of Great Britain and Northern Ireland 9 months ago

wont login on app or website

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Kevin Wilson

Leeds, United Kingdom of Great Britain and Northern Ireland 9 months ago

cant connect

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Colsterworth, United Kingdom of Great Britain and Northern Ireland 9 months ago

App not loading or allowing any sign in

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Brown

Glasgow, United Kingdom of Great Britain and Northern Ireland 9 months ago

Not working

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Hayley

Reading, United Kingdom of Great Britain and Northern Ireland 9 months ago

Unable to load app or website

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Norma I'anson

Piercebridge, United Kingdom of Great Britain and Northern Ireland 9 months ago

Unable to get into app

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Bob

Newport, United Kingdom of Great Britain and Northern Ireland 9 months ago

not able to log in

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Glasgow, United Kingdom of Great Britain and Northern Ireland 9 months ago

Website down

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Ann Pattemore

Salisbury, United Kingdom of Great Britain and Northern Ireland 10 months ago

Web site down

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prose

Manchester, United Kingdom of Great Britain and Northern Ireland 10 months ago

Can't log in

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Gothic

Leeds, United Kingdom of Great Britain and Northern Ireland 10 months ago








The site has been down, on and off, since Saturday. Not a good look for time-sensitive ticket sales.

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William Hunter

Martock, United Kingdom of Great Britain and Northern Ireland 10 months ago

App and Website down.

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MizAli

Wolverhampton, United Kingdom of Great Britain and Northern Ireland 10 months ago

cannot connect to website for past 24 hours

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George Sanderson

Carluke, United Kingdom of Great Britain and Northern Ireland 10 months ago

Can't connect on either Mobile app or Laptop. Says I'm not connected to the internet. when in fact all other applications are ok.

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MC

Grosmont, United Kingdom of Great Britain and Northern Ireland 10 months ago

Site and app won’t load

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Terry

Leeds, United Kingdom of Great Britain and Northern Ireland 10 months ago

Says the site cannot be reached still

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R Slee

Manchester, United Kingdom of Great Britain and Northern Ireland 10 months ago

Keep getting you are off line check your connections

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Leeds, United Kingdom of Great Britain and Northern Ireland 10 months ago

Server unavailable

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Samay

Glasgow, United Kingdom of Great Britain and Northern Ireland 10 months ago

Neither website or app working for https://www.national-lottery.co.uk/

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Garry Robinson

Manchester, United Kingdom of Great Britain and Northern Ireland 10 months ago

Cannot connect at all with the website.

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Mark

Pagham, United Kingdom of Great Britain and Northern Ireland 10 months ago

Getting name not resolved message

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Banbury, United Kingdom of Great Britain and Northern Ireland 10 months ago

can't log in - get to site

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Susan Knief

Swindon, United Kingdom of Great Britain and Northern Ireland 10 months ago

page says not available, managed to add funds when it suddenly worked and now gone again - same last night

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Nigel T

Saint Albans, United Kingdom of Great Britain and Northern Ireland 10 months ago

web site still down, has not been available for several hours.

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MR IAN GIBSON

Durham, United Kingdom of Great Britain and Northern Ireland 10 months ago

site not available

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Uxbridge, United Kingdom of Great Britain and Northern Ireland 10 months ago

Connected via WiFi app advising no tconnected

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Bill Burchell

Durham, United Kingdom of Great Britain and Northern Ireland 10 months ago

IPhone App is unavailable in Hartlepool area

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Jim

Belfast, United Kingdom of Great Britain and Northern Ireland 10 months ago

How can i get the app working again

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Ruth Powdrill

Hamilton, United Kingdom of Great Britain and Northern Ireland 10 months ago

Saying off line everytime my internet is fine though

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pjnor

Leeds, United Kingdom of Great Britain and Northern Ireland 10 months ago

Website down using multi browsers

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London, United Kingdom of Great Britain and Northern Ireland 10 months ago

Website & app not working

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A town

Manchester, United Kingdom of Great Britain and Northern Ireland 10 months ago

Cannot get on app

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Stu

Walton le Dale, United Kingdom of Great Britain and Northern Ireland 10 months ago

Can’t access app or website, north west

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London, United Kingdom of Great Britain and Northern Ireland 10 months ago

Can’t get on the app

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Albert

Chelmsford, United Kingdom of Great Britain and Northern Ireland 10 months ago

website is down

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Me

Manchester, United Kingdom of Great Britain and Northern Ireland 10 months ago

Down again

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Alan. R

Haydon Bridge, United Kingdom of Great Britain and Northern Ireland 10 months ago

Not able to sign in. Put password in and it goes back to sign in page

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Telford, United Kingdom of Great Britain and Northern Ireland 10 months ago

Disgusting

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cliff williams

Aberdeen, United Kingdom of Great Britain and Northern Ireland 10 months ago

cannot connect to the website

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Phil

Durham, United Kingdom of Great Britain and Northern Ireland 10 months ago

Unable to login to App

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Cilla

Bradford, United Kingdom of Great Britain and Northern Ireland 10 months ago

It's saying I'm not connected to Internet but I am

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John

Liverpool, United Kingdom of Great Britain and Northern Ireland 10 months ago

App not working - website not working - server error

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Brighton, United Kingdom of Great Britain and Northern Ireland 10 months ago

Bern forced to reset password but email not sent so c ant login.

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Robert Taylor

Saltfleetby Saint Peter, United Kingdom of Great Britain and Northern Ireland 10 months ago

cannot connect to web page sat 22/07/23 19.54 pm

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MR LEE HONEY

Exeter, United Kingdom of Great Britain and Northern Ireland 10 months ago

Cannot open website or app to purchase our weekly tickets

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Jane Bendle

Swindon, United Kingdom of Great Britain and Northern Ireland 10 months ago

Can’t open App

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Dawn Evans

Preston, United Kingdom of Great Britain and Northern Ireland 10 months ago

Cannot load to buy my usual ticket

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, 10 months ago

cant log on to the app

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Bill

, 10 months ago

Seems down - tried several devices.

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JL

, 10 months ago

says my internet provider is blocking access!

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Zak

, 10 months ago

Unresponsive

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Brian Saperia

London, United Kingdom of Great Britain and Northern Ireland 10 months ago

The

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London, United Kingdom of Great Britain and Northern Ireland 10 months ago

Can’t add funds says app unavailable

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Debbie Clarke

London, United Kingdom of Great Britain and Northern Ireland 10 months ago

Tried last two days to add funds says app down

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Roy Bainton

London, United Kingdom of Great Britain and Northern Ireland 10 months ago

I have been blocked by the Lottery as they state I'm not in the UK. I have never left the UK in ten years and have played the lottery on line every week. I have sent the lottery boffins my ISP, and today I received a message to say I'd won a Euromillions prize last night. But I can't get on the site to find out if I'm a millionaire!

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Jeanette

Redmarshall, United Kingdom of Great Britain and Northern Ireland 11 months ago

Unable to log into app

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Sandra Nurse

Cambridge, United Kingdom of Great Britain and Northern Ireland 11 months ago

App will not open

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Anon

San Francisco, United States of America 11 months ago

Server not found

Latest national-lottery.co.uk screenshot
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Frequently Asked Questions

It seems that the website National-lottery.co.uk might be experiencing temporarily outage

If you are experiencing slow performance while using National-lottery.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.