Is National Lottery down - July, 2024?
The National Lottery is a state-run lottery in the United Kingdom, operated by Camelot Group. It was launched in 1994 and has since become one of the most popular lotteries in the United Kingdom. Players can win prizes ranging from just a few pounds to millions of pounds by purchasing tickets and matching their numbers with those drawn in the weekly draws.
URL Checked:
http://national-lottery.co.uk/
Last Down:
Down (Right Now)
Response Time:
no response
National Lottery outages reported by users in the last 24 hours
Possible National Lottery outages reported in the last 24 hours!
This chart shows the number of National Lottery outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent National Lottery User Reports
Check out the latest user reports on National Lottery, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Jul 26, 2024 - 21:47A visitor from Stockport, United Kingdom has reported a problem with Not recognising account
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Jul 24, 2024 - 19:15
A visitor from Slough, United Kingdom has reported a problem with Not recognising account
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Jul 21, 2024 - 21:52
A visitor from Woodplumpton, United Kingdom has reported a problem with Not recognising account
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Jul 21, 2024 - 21:48
A visitor from Gateshead, United Kingdom has reported a problem with Server Connection
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Jul 21, 2024 - 21:48
A visitor from Gateshead, United Kingdom has reported a problem with Server Connection
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Jul 21, 2024 - 21:48
A visitor from Gateshead, United Kingdom has reported a problem with Server Connection
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Jul 21, 2024 - 21:48
A visitor from Gateshead, United Kingdom has reported a problem with Server Connection
Join National Lottery Discussion
Suggestions? Issues? Outages?Please share your National Lottery experience with other users around the globe.
Most common National Lottery problems reported by users
Server Connection
Payouts
Not recognising account
National Lottery Outage Locations
Location
Reports
Last Reported
Stockport, England, GB
2390
10 hours ago
Glasgow, Scotland, GB
216
5 days ago
Bridgend, Wales, GB
93
6 days ago
Belfast, Northern Ireland, GB
73
6 days ago
Sèvres, Ile-de-France, FR
5
3 months ago
Madrid, Madrid, Comunidad de, ES
1
10 months ago
Frankfurt am Main, Hessen, DE
1
11 months ago
Sydney, New South Wales, AU
1
11 months ago
San Francisco, California, US
1
1 years ago
, ,
13
ago
Are you experiencing issues with National Lottery right now?
Is national-lottery.co.uk not working for you? If you are having issues with National Lottery, please use one of the options below to report a problem with the service
national-lottery.co.uk website response status history
Date and Time
Response Time
Status Code
Jul 27, 2024 - 07:05
no response
400
Jul 26, 2024 - 22:40
no response
400
Jul 26, 2024 - 17:14
no response
400
Jul 26, 2024 - 11:59
no response
400
Jul 26, 2024 - 08:58
no response
400
Jul 26, 2024 - 03:56
no response
400
Jul 26, 2024 - 02:05
no response
400
This table shows the national-lottery.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If National Lottery is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if national-lottery.co.uk is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Slough, United Kingdom • 2 days ago
Won’t open
Hounslow, United Kingdom • 5 days ago
Stillnot working
Rob
Manchester, United Kingdom • 5 days agoIt's not loading
Aylesbury, United Kingdom • 5 days ago
Tried multiple times today via website
Bracknell, United Kingdom • 5 days ago
No access to website
Kidderminster, United Kingdom • 5 days ago
Lottery app atill down
Vivien Brew
Crosby, Isle of Man • 5 days agoWebsite and app, neither will load, I am in the Isle of Man
Dan
Douglas, Isle of Man • 5 days agoUnable to access national lottery website or app since Friday evening. Getting message to say server not responding. All other websites load up correctly and quickly so appears problem is with national lottery. Very frustrating
Rachel Brennan
Northampton, United Kingdom • 5 days agoNot working
PVY
London, United Kingdom • 5 days agoStill not working. Blames my ISP for blocking gambling sites which is not the case.
Margaret reed
Birmingham, United Kingdom • 5 days agoUnable to load website and app
London, United Kingdom • 5 days ago
will not load
Val Brogden
Camden, United Kingdom • 5 days agoWebsite won't load since yesterday morning. Still Can't get into my account.
Hull, United Kingdom • 5 days ago
Still cannot access the website
Birmingham
Shipley, United Kingdom • 6 days agoLotto app is still down
David Greenwood
Boldon Colliery, United Kingdom • 6 days agoStill down Sunday 21/07/24
Dave
Hull, United Kingdom • 6 days agoDiwn
Sara
Birmingham, United Kingdom • 6 days agoStill can't access National Lottery site or use their app.
Bagshot, United Kingdom • 6 days ago
Down
Robert Lindsay
Southwark, United Kingdom • 6 days agoNo app access in Birmingham
Rach
Leicester, United Kingdom • 6 days agoStill can’t open website or app
Keith Hawkins
Andover, United Kingdom • 6 days agoBeen trying to log in most of today (20 July) without success.
VJD
Stoke-on-Trent, United Kingdom • 6 days agoNeither website or app is working
Mick
Hastings, United Kingdom • 6 days agoUnable to log on via the app. Tried from 2100 last night. No success up till now
Enfield, United Kingdom • 6 days ago
Doesn't open
Wendy
Tower Hamlets, United Kingdom • 6 days agoMessage reads Server blocking possible gambling site access
Douglas, Isle of Man • 6 days ago
Unable to access account on Saturday evening
darren mclaughlin
Gateshead, United Kingdom • 6 days agolotto app not working can’t get my numbers on ( and obviously don’t know them )
Jacqueline walsh
Tower Hamlets, United Kingdom • 6 days agoI can not log in to the spp
WING
Edinburgh, United Kingdom • 6 days agono response
Kathryn
Honiton, United Kingdom • 6 days agoLottery website still down in Devon
Marie from carlisle
Blackburn, United Kingdom • 6 days agoLottery app still not working. Blaming my Internet connection.Should have left Camelot in charge
Manchester, United Kingdom • 6 days ago
down
Blackpool, United Kingdom • 6 days ago
Can't connect to ;lotto
Steve Barrett
Slough, United Kingdom • 6 days agowebsite not responding.
Wakefield, United Kingdom • 6 days ago
Lottery app down
Saint Neots, United Kingdom • 6 days ago
Not working still
Mrs Cooke
York, United Kingdom • 6 days agoLottery app and website not loading. Telling me to check my settings but all is fine with my settings and use the app usually with no problem.
Cardiff, United Kingdom • 6 days ago
Still down 17.45
Liverpool, United Kingdom • 6 days ago
Won’t load
Kevin
Christchurch, United Kingdom • 6 days agoPhone app for lotto still down
Angela Coates
Rotherham, United Kingdom • 6 days agoCan not get on the lottery app to put my lottery on its been like it all day
Bob
Musselburgh, United Kingdom • 6 days agoWebsite and app are down.
Sandra Lynch
Barnsley, United Kingdom • 6 days agoUnable to purchase tonight’s lottery tickets online
Jackie
Birmingham, United Kingdom • 6 days agoStill no access to the app
Dan
Barnsley, United Kingdom • 6 days agoNational lottery website and app
LJE
Islington, United Kingdom • 6 days agoFed up to the back teeth of the National Lottery app.....still down
Deb
Gillingham, United Kingdom • 6 days agoDown
Steve Whitaker
Scunthorpe, United Kingdom • 6 days agoLottery still down both app and website Camelot says its fixed but it's not
North Yorkshire
Newton Aycliffe, United Kingdom • 6 days agoNational lottery app and Web site down
ROGER ROY MARIS
Chelmsford, United Kingdom • 6 days agoI HAVE DELEATED MY ACCOUNT BY MISTAKE BECAUSE OF PROBLEMS I HAD WITH MY LAP TOP. BUT I AM UNABLE TO RESTORE THE SITE PLEASE ASSIST ME.
Martin
Northampton, United Kingdom • 6 days agoStill cannot get on to app
Louise
Southwark, United Kingdom • 6 days agoNot been able to access all day
Jenny Payne
Newhaven, United Kingdom • 6 days agoI still can’t gain access to the app or internet I’m in Sussex
Carlisle, United Kingdom • 6 days ago
Cannot get site up
S hughes
Sutton Coldfield, United Kingdom • 6 days agoNot letting me in app saying blocked
Rob
Manchester, United Kingdom • 6 days agoApp not working, suggests parental control restriction with ISP
GS
Torquay, United Kingdom • 6 days agoDown
David Toms
Thetford, United Kingdom • 6 days agoUnable to Log Onto the National Lottery site
Bexleyheath, United Kingdom • 6 days ago
App is not working.
Stevenage, United Kingdom • 6 days ago
Doesn't open
Lorraine
Middlesbrough, United Kingdom • 6 days agoI cant access the lottery app
Roger
Bournemouth, United Kingdom • 6 days agoWebsite still down
Michael Williams
Liverpool, United Kingdom • 6 days agoApp won’t let me log on
Marie Brook
Cambridge, United Kingdom • 6 days agoCannot login
Mark
Broadstone, United Kingdom • 6 days agoEverywhere App and Site
Ian Robinson
Wellingborough, United Kingdom • 6 days agoWill not connect to server
Allan Armour
Gateshead, United Kingdom • 6 days agoApp is not working
Slough, United Kingdom • 6 days ago
Won't open or load
Amanda
Nottingham, United Kingdom • 6 days agoNo access to lottery app or online. Not apple to check my tickets
Chris Roberts
Edinburgh, United Kingdom • 6 days agoCan't get onto site and app not working either
Cathy Savage
Bristol, United Kingdom • 6 days agoNot available
H Dorritt
York, United Kingdom • 6 days agoApp not working
Harrogate, United Kingdom • 6 days ago
Why are they incapable of communicating issues with their website to the customer base? Ridiculous!
A Plackett
Leyland, United Kingdom • 6 days agoWebpage down. Apologies message shown - try later advice.
Pauline
Swindon, United Kingdom • 6 days agoUnable to login app down
Paul James
London, United Kingdom • 6 days agoWhite screen. App not working at all. Please fix !!
Wandsworth, United Kingdom • 6 days ago
App not opening
Neena Barlow
Kirkby, United Kingdom • 6 days agoPresume it is due to global outage
Wendy Loftus
Exeter, United Kingdom • 6 days agoCannot connect to national lottery site, tried numerous times,it just buffers again and again.
David
Stratford, United Kingdom • 6 days agoCan’t access app or website
Roy Bradley
Doncaster, United Kingdom • 6 days agoNo access on the website or mobile app, it just just hangs with a rolling symbol.
Baz
Clacton-on-Sea, United Kingdom • 6 days agoNational Lottery website message at 8.30am
"Our online services are temporarily unavailable."
Is this to do with CrowdStrike?
Steve moss
Northwich, United Kingdom • 6 days agoHi there seems to be a problem with your app I've been unable to log into my app since yesterday evening please can you look into this many thanks
Margit Senal
Rochester, United Kingdom • 7 days agoCan not log in in Rye East Sussex
Southampton, United Kingdom • 7 days ago
I have been unable to l8gin to the app since last night, and also the website this morning, the lack of communication regarding this issue is astonishing
Roy
Stoke-on-Trent, United Kingdom • 7 days agoUnable to log in since last night,,nearly 12 hours, saying I must have parental lock on to prevent gambling
Anon
Walsall, United Kingdom • 7 days agoNot working
Carrie
Cheltenham, United Kingdom • 7 days agoUnable to access website since last night
Dewboy
Ellesmere Port, United Kingdom • 7 days agocan not sign in
Jane Smith
Middlewich, United Kingdom • 7 days agoUnable to vonnect
Caroline Milligan
Sheffield, United Kingdom • 7 days agoApp down
Jen Leese
Altrincham, United Kingdom • 7 days agoNational Lottery site is down
Crawley, United Kingdom • 7 days ago
I was trying to play a game which cut out. When I tried to return to to game it took more money from me. This happened 3 times
Adam
Norwich, United Kingdom • 7 days agoDown
Patricia
Northampton, United Kingdom • 7 days agoNot loading
Rachel
Cirencester, United Kingdom • 7 days agoNot loading
Ilkley, United Kingdom • 7 days ago
Can’t get on the app
Steve Alan Walton
Northwich, United Kingdom • 7 days agoNo response
Jenny
Newhaven, United Kingdom • 7 days agoI can’t get into the app to check my numbers
John lewis
Poole, United Kingdom • 7 days agoThe app will not open. I have uninstalled then re installed, will still not open
Stephen mckee
Glasgow, United Kingdom • 7 days agoBeen trying for hours. What's up
Paul
Hull, United Kingdom • 7 days agoNot loading
Reading
Reading, United Kingdom • 7 days agoNo response on App or Website
D poole
Shrewsbury, United Kingdom • 7 days agoNot working on the app
David Duckworth
Worcester, United Kingdom • 7 days agoNational lottery website unresponsive or down.
Anne
Edinburgh, United Kingdom • 7 days agoLottery app showing blank screen. Is this due to the Microsoft International problems of yesterday still not fixed?
Sally Brown
Bath, United Kingdom • 7 days agoCannot log into my account is there a problem?
Katy
Ely, United Kingdom • 7 days agoCan’t log onto the lotto app or from google
ROBERT PRICE
Wilmslow, United Kingdom • 7 days agoCAN NOT LOG ON TO LOTTERY
D
Canterbury, United Kingdom • 7 days agoApp and site both down.
Gaz
Cardiff, United Kingdom • 7 days agoJust a blue screen, really frustrating they have released no information!
Is it anything to do with the global outrage?
Val
Lofthouse, United Kingdom • 7 days agoNot working app and web???
Anne
Witham Friary, United Kingdom • 7 days agoApp is down
Cheril
Caerphilly, United Kingdom • 7 days agoCan’t load app
jdidienff
Brent, United Kingdom • 7 days agoNo access website or app
Arthur Farkle
Bolton, United Kingdom • 7 days agoCan’t access app. Press app and nothing happens
John Parker
Letchworth Garden City, United Kingdom • 7 days agoWhy can’t I get into the national lottery app?
Free Palestine
Blackburn, United Kingdom • 7 days agoNot loading
Chris
Lambeth, United Kingdom • 7 days agoApp and Web not working
Allistair stewart
Perth, United Kingdom • 7 days agoUnable to access app
david
Welwyn Garden City, United Kingdom • 7 days agonot working on phone or tablet
John Gallagher
Port William, United Kingdom • 7 days agoUnable to log on, app not loading
Rodney Dempster
London, United Kingdom • 7 days agoDundee
Lou
Hartlepool, United Kingdom • 7 days agoWon't load
Inverurie, United Kingdom • 7 days ago
Won’t let me on the app or website
Shaun
Glasgow, United Kingdom • 7 days agoNot working
r channing
Hastings, United Kingdom • 7 days agocant get on to national lottery site
Emma Hudson
Bedford, United Kingdom • 7 days agoApp just stays on blue screen & says loading, but doesn’t appear to load!!
VHP
Durham, United Kingdom • 7 days agoHanging then suggesting parental settings have been applied.
Anne
Storrington, United Kingdom • 7 days agoIt keeps telling me the server connection is down!
Peter
Prescot, United Kingdom • 7 days agoCan't connect
Adamson
Dunfermline, United Kingdom • 7 days agoWill not open just keeps saying logging
Bexleyheath, United Kingdom • 7 days ago
The app hangs and does not load
Amber
Dorchester, United Kingdom • 7 days agoApp not loading
Sharon
Rowlands Gill, United Kingdom • 7 days agoThe app is not loading
Inchindown
Ardersier, United Kingdom • 7 days agoUnable to access any national lottery pages
Barry crook
Crawley, United Kingdom • 7 days agoCan't get on Web site
Newtownards, United Kingdom • 7 days ago
App and website not working
Chrissie
Southampton, United Kingdom • 7 days agoJust get a white page
JOHN CALDERHEAD
Poulton-le-Fylde, United Kingdom • 7 days agounable to connect to site
George Bidgway
Northolt, United Kingdom • 7 days agocan't open website on my laptop or android phone
D
Coventry, United Kingdom • 7 days agoWon’t load
Chatham, United Kingdom • 7 days ago
Cannot access paid for games. Cannot make purchses
Alex C
Manchester, United Kingdom • 7 days agoNo access site completely down
Tonyp poole
Birmingham, United Kingdom • 7 days agoWeb site not opening cannot sign in ,
Brian Hunter
Kilmarnock, United Kingdom • 7 days agoApp not working
Neil Ross
Hackney, United Kingdom • 7 days agoSite totally down
Milnrow, United Kingdom • 7 days ago
Website will not load.
It is not our wifi connection other websites are working okay.
Carl
Leeds, United Kingdom • 7 days agoCan't access website. Error code comes back saying "took too long to respond try and reload"
Been like that since I first tried at 11pm
J Briley
Grantham, United Kingdom • 7 days agoDuwn.no access
Prescot, United Kingdom • 7 days ago
App down getting a
Leeds, United Kingdom • 7 days ago
Can't access website
Croydon, United Kingdom • 7 days ago
Will not connect
JB Scotland
Thurso, United Kingdom • 7 days agoLocked out due to being not old enough?! Weird. Definitely old enough! Now just a blank screen. More weird.
Dave
Huddersfield, United Kingdom • 7 days agoNot working!! All night!!
jamie balderson
Hounslow, United Kingdom • 7 days agoWebsite coming up with expired registration recovery policy -website domain is expired and renewal or deletion are pending.
Caerphilly, United Kingdom • 7 days ago
Comes up with error connection to server unsuccessful
East Horsley, United Kingdom • 7 days ago
Can't access site
Shona Duncan
Aberdeen, United Kingdom • 7 days agoHave not been able to get into the National Lottery website since 9pm tonight
Leyburn, United Kingdom • 7 days ago
Constantly brings up access issues
Lloyd
Shobdon, United Kingdom • 7 days agoCan't conbect
Diana
Nottingham, United Kingdom • 7 days agoCant connect
Ray
Leeds, United Kingdom • 7 days agoNot working, stuck on loading screen
Glasgow, United Kingdom • 7 days ago
Won’t login and app won’t load
Rachael
Leicester, United Kingdom • 7 days agoWon’t load
Liverpool, United Kingdom • 7 days ago
problem website wont load
Merton, United Kingdom • 7 days ago
Not working
Me V Neale
London, United Kingdom • 7 days agoNothing works not even the website!!!
zee
Southwark, United Kingdom • 7 days agounable to login to website
Sonny
Loughborough, United Kingdom • 7 days agoCan't access for last ten mins
Nuala l
Dungannon, United Kingdom • 7 days agoApp not working
Phil p
Middlesbrough, United Kingdom • 7 days agoClearly down totally in the uk. Website, app and anything officially national lottery down. Please employ a programmer that can code as your website is lying
J p
Hackney, United Kingdom • 7 days agoYour “check again” button keeps reporting their server is up with a 15ms response time but it is clearly down. Not a very efficient website you have here either.
Salisbury, United Kingdom • 7 days ago
It suddenly today won't let me access results says I'm not old enough
Bury, United Kingdom • 7 days ago
Not letting me log in
Stalybridge, United Kingdom • 7 days ago
App not loading
Bridgnorth, United Kingdom • 7 days ago
Can’t log into lottery app
sp
Chelmsford, United Kingdom • 7 days agoweb site not loading
Amanda
Harlow, United Kingdom • 7 days agoJust loads a blank page
Glasgow, United Kingdom • 7 days ago
Wont load
Ken
Londonderry, United Kingdom • 7 days agoTerrible app always going down
Ardrossan, United Kingdom • 7 days ago
Can't log in
Halima Khatun
Oldham, United Kingdom • 7 days agoCannot login
——
Hounslow, United Kingdom • 7 days agoCan’t login from 2 hours
Belfast, United Kingdom • 7 days ago
Won't load. Keeps saying different problems
Paul
Liverpool, United Kingdom • 7 days agoWon’t load from app
Wymondham, United Kingdom • 7 days ago
Site down
Emma
Melton Mowbray, United Kingdom • 7 days agoDoesn't load , been trying for half an hour
Emma
Mistley, United Kingdom • 7 days agoCan't access the lottery website at all for hours
Rotherham, United Kingdom • 7 days ago
Not loading
C. Colyer
Watchet, United Kingdom • 7 days agoApp. Not working
Brian M
Sheffield, United Kingdom • 7 days agono access
Craig
Islington, United Kingdom • 7 days agoIt’s not working properly
Yasin Cevalle
Manchester, United Kingdom • 7 days agoApp and website for national lottery is not working at all after trying to log into both tonight 19th July.
Kelly
Chesham, United Kingdom • 7 days agoCan't access the national lottery website. Checked all other websites no problem . Only the national lottery is down . I'm really annoyed
Nottingham, United Kingdom • 7 days ago
The app won’t load
Southwark, United Kingdom • 7 days ago
App not loading, says parental lock or internet provider issues
Brian
London, United Kingdom • 7 days agoNot letting me log in
Mrs Maureen Fishet
Woodford Green, United Kingdom • 7 days agoI played the lottery on my phone earlier today but when trying this evening on the app or the website neither will lisd
Stafford, United Kingdom • 7 days ago
App won't load
London, United Kingdom • 7 days ago
web site not working
Frank Spiers
Bathgate, United Kingdom • 7 days agoCan't even get the site to appear in my browser...
Josie
London, United Kingdom • 7 days agoSaying parental controls are blocking it. I don’t have them turned on
Luton, United Kingdom • 7 days ago
Not working
Manchester, United Kingdom • 7 days ago
It keeps saying app down
Bolton, United Kingdom • 7 days ago
Failing to load page
KRR
Selby, United Kingdom • 7 days agoApp wont load. Same problem with website.
Mikl
Birmingham, United Kingdom • 7 days agoSite dead.
Elizabeth Lynskey
Sheffield, United Kingdom • 7 days agoI am unable to log in
Doncaster, United Kingdom • 7 days ago
cant open
rudd
Islington, United Kingdom • 7 days agodoesnt load
Kayleigh
Lambeth, United Kingdom • 7 days agoApp won't even loaf
Angela de Groot
Southampton, United Kingdom • 7 days agoApp not loading email not opening
Gloucester, United Kingdom • 7 days ago
App won’t load any ckntent
Jane
Archway, United Kingdom • 7 days agoWont let me log in
Mrs Allison Westley
Bury St Edmunds, United Kingdom • 7 days agocan't log in to check my numbers
Xxxx
Crawley, United Kingdom • 7 days agoApp won’t load
Kev
Londonderry, United Kingdom • 7 days agoDown.
Thatcham, United Kingdom • 7 days ago
Can’t got on to the app or website
Darren
Clevedon, United Kingdom • 7 days agoUnable to load app and site
Lukasz
Bristol, United Kingdom • 7 days agoDown @ Liverpool
Nic
Bangor, United Kingdom • 7 days agoWeb site not working, app not working????
All other site such as Tesco , Argos etc is working perfectly.
National lottery you need to fix this issue that has happened many times over the years
Steven
Southampton, United Kingdom • 7 days agoUnable to connect
Alex
Dronfield, United Kingdom • 7 days agoNot loading
Patricia Holt-Murphy
Nottingham, United Kingdom • 7 days agoFailing to load
Ross
Nuneaton, United Kingdom • 7 days agoDown here in nuneaton
Chris.
Morecambe, United Kingdom • 7 days agoLotto website and app is down. Website states it's having problems.
Jade
Reading, United Kingdom • 7 days agoApp and website diwn
Carl
Worksop, United Kingdom • 7 days agoLottery app won't load up
Robert
Brighton, United Kingdom • 7 days agoThe Lottery Site is down tonight
Ballymena, United Kingdom • 7 days ago
Not loading, site can't be reached.
rosie doodle
Navenby, United Kingdom • 7 days agoCannot get onto the lottery website 21.21pm 19/07/2024
Cardiff, United Kingdom • 7 days ago
Slow to load, games unresponsive
Chingford, United Kingdom • 7 days ago
I was logged in when server connection failed have not been able to re-connect
Slough, United Kingdom • 7 days ago
Cannot connect
Edward Hughes
Reading, United Kingdom • 9 days agoNot been able to access for over 24 hours
my
Slough, United Kingdom • 10 days agosite will not load
Fulham, United Kingdom • 16 days ago
App is down
Eddie Maguire
Slough, United Kingdom • 20 days agocanot get site up
Toby
Slough, United Kingdom • 21 days agoSite down
Francisjtobin5@hotmail.com
Liverpool, United Kingdom • 23 days agoDown?
Manchester, United Kingdom • 23 days ago
no response on website
jason
Welwyn Garden City, United Kingdom • 25 days agocant log on
Les Wynn
Salford, United Kingdom • 28 days ago"App is unavailable" this is constantly being reported on my phone, uninstalling & re-installing does not work.
Any help would be appreciated
leswynn1@gmail.com
Washington, United Kingdom • 1 months ago
Out all day
Sheffield, United Kingdom • 1 months ago
App not working been down sometime
charleh blue
Leicester, United Kingdom • 1 months agoit int workin
London, United Kingdom • 1 months ago
Can sign in,but can't buy tickets
Kitty
London, United Kingdom • 1 months agocan't log in to national lottery today (16.06.24) - message says "website not secure"
transferred money in to purchase tickets (14.06.24) - money is pending from my bank account & no confirmation email of ticket purchase received
VM
Sheffield, United Kingdom • 1 months agoCannot scan tickets, states I am off line but only happens on the lottery app
Stephen Burdett-Clark
Hackney, United Kingdom • 1 months agoCouldn’t enter last nights Euromillions draw as the App was “temporarily unavailable” it’s the same today at 14.55 hrs !!
What’s going on ?
Stephen Burdett-Clark Southampton
Stacey
Coventry, United Kingdom • 1 months agoHave not been able to access this app for at least a week.
RG
Bromsgrove, United Kingdom • 1 months agoScreen is blank.
MANNY
Hackney, United Kingdom • 1 months agoAPP AND WEB PAGE NOT WORKING
John Stafford
Billingham, United Kingdom • 1 months agoWon't accept lucky dip lines or offer days to play etc
John Benny
Manchester, United Kingdom • 2 months agoUnable to play using app just says try again later
Malton, United Kingdom • 2 months ago
As it is is out again. Bloody useless at the mo.
Vouthon, France • 2 months ago
Can’t get past sign in page it’s not allowing access
Windsor, United Kingdom • 2 months ago
App is down and says I’m unable to sign in
Marc
Smethwick, United Kingdom • 2 months agoDown..can't access instant win games
Sue Roxbee
Slough, United Kingdom • 2 months agolottery says Im outside the UK or Isle of man. I'm not I live in Sussex!
John Harrington
London, United Kingdom • 2 months agoLotto app not allowing top up payments for over 5 days, on both iPad and android devices. I have deleted app and downloaded it again. I am still getting “Our app is temporarily unavailable” every time I try to transfer funds
Gaz
Blackburn, United Kingdom • 2 months agoRestarted lottery machine and it won't turn back on
Swindon, United Kingdom • 2 months ago
Not able to get i ro app or website
Robert Stevens
Dagenham, United Kingdom • 2 months agoSecure Connection Failed
An error occurred during a connection to www.national-lottery.co.uk. PR_END_OF_FILE_ERROR
Error code: PR_END_OF_FILE_ERROR
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the web site owners to inform them of this problem.
Louise
Hyde, United Kingdom • 2 months agoApp isn’t working on instant wins
Annie
Stowmarket, United Kingdom • 3 months agoKeeps crashing part way through game.
Manchester, United Kingdom • 3 months ago
App.and website down
Mr pissed off
Leeds, United Kingdom • 3 months agoApp not working again
Peterborough, United Kingdom • 3 months ago
Not able to access either app or website
Stowmarket, United Kingdom • 3 months ago
Keeps crashing - going back to beginning of game, can’t finish a game
cruickshankra@hotmail.com
London, United Kingdom • 3 months agoHave been unable to log into my National Lottery online account since Saturday 20 April. I have tried using Google, Firefox and Edge but all have been unable to connect. Any help will be greatly appreciated.
Joe
Swindon, United Kingdom • 3 months agoCan't log-in
Nicola Reddington
Bromley, United Kingdom • 3 months agoWhat has happened to your app and web site over the last few weeks. Server down message all the time. Have given up bothering in the end. You must be loosing at lot of money due to this happening all the time.
Sara
Belper, United Kingdom • 3 months agoNot working again, I seem to be having problems every week. How are you meant to buy tickets online!
Laura
Belper, United Kingdom • 3 months agoApp won't open
Margaret Marsh
Broxburn, United Kingdom • 3 months agoSays its down
Croydon, United Kingdom • 3 months ago
Lotto down - can’t buy tickets saying I’m not in the UK AND I AM
KG
St Austell, United Kingdom • 3 months agoThe website is not loading on my desktop! 18 April 10:36am. Using DuckDuckGo browser on osMac Sonoma 14.4.1
Belper, United Kingdom • 3 months ago
Since Changing supplier have been unable to open website to access my account, I have winnings they say, but I can't access them! I've done everything suggested online to no effect.
Little Hulton, United Kingdom • 3 months ago
Down
Belper, United Kingdom • 3 months ago
cannot load over internet.
Amanda Knowles
Belper, United Kingdom • 3 months agoApp and website not working and haven't been since 7am this morning. Server times out on website and the App won't let me in despite re loading it
Ted
Bolton, United Kingdom • 3 months agoNot working
Heather I'Anson
Belper, United Kingdom • 3 months agoNot been able to get on the website for 24 hrs now.
poor man blue
Belper, United Kingdom • 3 months agono access for 3 days on the app or website, states on the app isp blocked due to gambling website
Barnet, United Kingdom • 3 months ago
Will not allow me to add funds states Lottery temporarily unavailable. Has been ding this for three days
Alan Griffiths
Belper, United Kingdom • 3 months agoCant login for 2 days
Lainie Matthew
Swindon, United Kingdom • 3 months agoNot been able to log in for a few days now and unable to fond out why .... completely unacceptable
DS
Bradford, United Kingdom • 3 months agoNone of the machines are working in the shops.
Southwark, United Kingdom • 3 months ago
Still down
RD
Waltham Forest, United Kingdom • 3 months agoCan’t add funds -same all day since early morning
National lottery on line
Deborah Descon
Wandsworth, United Kingdom • 3 months agoCan not put money in.
Belper, United Kingdom • 3 months ago
Almost impossible to get a response
Al B
Batley, United Kingdom • 3 months agoLocation not in UK ? Well I was until I try logging in to The National Lottery. Can’t fix this tried Router off, A hotspot Still no joy
What’s going on aye
Mendipden
Clacton-on-Sea, United Kingdom • 3 months agoNational Lottery app says I am offline. I uninstalled, cleared cache etc in storage. Done everything I have read on this subject and still says offline. I am not offline and other apps work ok.
Joanne
Batley, United Kingdom • 3 months agoNot working
Tom Batty
Belper, United Kingdom • 3 months agoCan’t open app
Linda Garrish
Biggar, United Kingdom • 3 months agoUnable to buy a euro millions ticket at 7.15pm uk
Gareth Jones
Birmingham, United Kingdom • 3 months agonot able to log in
Eleanor
Glasgow, United Kingdom • 3 months agoSays missed time
London, United Kingdom • 3 months ago
Inaction but ticket as it states I’m to late, it’s only 7:10??
Oldham, United Kingdom • 3 months ago
Unable to purchase ticket for tonight’s euromillions despite trying from 7pm
Idge
Gloucester, United Kingdom • 3 months agoEuro saying lines are closed at 18.30?
Alan
Halifax, United Kingdom • 3 months agoThe app is telling me I don't have a connection? This is rubbish.
I'm in Southport
Pat Williams
Doncaster, United Kingdom • 3 months agoNot loading Wakefield West Yorkshire
A Kenny
Great Dunmow, United Kingdom • 3 months agoNot allowing adding of funds
Schell City, United States • 3 months ago
Says unavailable
Karen Thorne
Belper, United Kingdom • 3 months agowebsite down since lastnight
Angela mahase
Newton Abbot, United Kingdom • 3 months agoUnable to buy a lotto ticket
Y
Alcalá de Henares, Spain • 3 months agoNo connection
Nina
Potters Bar, United Kingdom • 3 months agoCan’t access to buy lotto ticket for past 4 hours
Ray
London, United Kingdom • 3 months agoApp not logging in
SMurphy
London, United Kingdom • 3 months agoApp not working.
Reading, United Kingdom • 3 months ago
App not working
Manchester England
Bradford, United Kingdom • 3 months agoUnable to log in say check WiFi.
My Internet is working fine .
Temporary unavailable.
London, United Kingdom • 3 months ago
tells me I am outside UK. I am in London..???
James
Sudbury, United Kingdom • 4 months agoonline services are temporarily unavailable.
D.Perry
Chippenham, United Kingdom • 4 months agoSays I am offline. My wifi is on and I am connected. Reading news about Kate on BBC! I am not offline NL!
Neil plummer
London, United Kingdom • 4 months agoUnable to log in keeps saying offline
Nick Halfacre
Attleborough, United Kingdom • 4 months agoTried all day to add funds
Told sorry try later
LC
Gloucester, United Kingdom • 4 months agoSays app isn't working right now
Camberley, United Kingdom • 4 months ago
App can’t load credit
K
Nottingham, United Kingdom • 4 months agoApp reports I’m overseas when I’m not. Never had this problem with Camelot
Phil
London, United Kingdom • 4 months agoSaying offline when online e.
Brent, United Kingdom • 4 months ago
Account not recognised
Peter Kane
Airdrie, United Kingdom • 4 months agoMy national lottery app is not working
Raymond Seymour
Sunderland, United Kingdom • 4 months agoCan not get logged in
Spalding, United Kingdom • 4 months ago
The app isn’t working I can’t check to see
Anon
Bramhall, United Kingdom • 4 months agoUnable to add funds for over a week
Manchester, United Kingdom • 4 months ago
App will not launch
Southampton, United Kingdom • 4 months ago
Not able to load
Larry Krause
Farnham, United Kingdom • 4 months agoAgain the website will not allow log in!! Very poor effort by new owners!!
Anji
Oxford, United Kingdom • 4 months agoCannot open a game
Andrew Bunyan
Rochdale, United Kingdom • 4 months agoNot working
KG
St Austell, United Kingdom • 4 months agoFor a few weeks now, the home page takes an extremely long time to download. sometimes so long, it gets timed out with a message notify that the website cannot be connected by the server!
GMC
Ashford, United Kingdom • 4 months agoHi I can play lotto keeps saying minimum spend £5
Keith Monk
Woodbridge, United Kingdom • 4 months agoI cant login
Wakefield, United Kingdom • 4 months ago
Won't let me put funds on account
Master
Ashton-under-Lyne, United Kingdom • 4 months agoWebsite is down. This is not good.
Bedford, United Kingdom • 4 months ago
Saying my ISP might have a parental block - but we don’t
Charlotte
Cleckheaton, United Kingdom • 4 months agoUnable to access
Allan Nelson
London, United Kingdom • 4 months agoBoth app & website login down
ben sparham
Nethy Bridge, United Kingdom • 5 months agoCannot access National Lottery site
ds
Rothbury, United Kingdom • 5 months agosays account doesnt exist
Pamela Riley
Reading, United Kingdom • 5 months agoCircles round weeks missing
Hema
Slough, United Kingdom • 5 months agoAsking to reload yet no luck
Devine
Guildford, United Kingdom • 5 months ago4 days now
Apps says oops will get it sorted, must be losing a lot of money
M. Devine
Guildford, United Kingdom • 5 months agoApp won’t let me top up account, it say a temporary problem, for more than 24 hours?
Dennis Lovell
Oxford, United Kingdom • 5 months agoCannot log onto website...is there a problem. ?
Manchester, United Kingdom • 5 months ago
Can't connect
Istvan
Newcastle upon Tyne, United Kingdom • 5 months agoCan't login
shunnamaniyan
Gravesend, United Kingdom • 5 months agoandi is kundi
Susan ward
Chester-le-Street, United Kingdom • 5 months agoI can’t claim my money at the shop off my scratch card
Slough, United Kingdom • 5 months ago
Not working again...
Iris McConnell
Slough, United Kingdom • 5 months agoThe website won't load and it keeps saying to che the address on Google but there's nothing wrong with it
Janet
Folkestone, United Kingdom • 5 months agoLottery app frozen with a white screen what’s going on
Stephen
Clifton, United States • 5 months agopage not loading
Stuart
Slough, United Kingdom • 5 months agoWebsite won't load
Poplar, United Kingdom • 5 months ago
Cant add funds for the last week
GREGORY LONG
Woolwich, United Kingdom • 5 months agojust cant get on to site
Rodney berry
Norwich, United Kingdom • 5 months agoServer error
KN
East Kilbride, United Kingdom • 5 months agodetails on website stuck and no message from app to advise issues
Belvedere, United Kingdom • 5 months ago
not working
Chester
Cramlington, United Kingdom • 5 months agoLottery App hangs on fist screen
Sheffield, United Kingdom • 5 months ago
No access
Dumfries, United Kingdom • 5 months ago
Not. Checking ticet
Hull, United Kingdom • 5 months ago
Can’t add funds
Janet Curle
Buxton, United Kingdom • 5 months agoI’ve credited my lottery account and tried to buy 2 tickets for euro millions tonight 2.2.2024. My bank acknowledges the £5.00 funds going into my lottery account but this is not reflected on my lottery account status ( showing only £0.90 funds) and the website is ‘hanging’ whilst loading up my number selections.
Susan Lewis
Irlam, United Kingdom • 5 months agoWeb page won't let me sign in
Stowmarket, United Kingdom • 5 months ago
Still not working
gd
East Dulwich, United Kingdom • 5 months agosince update 31/1? app states I've parental control set preventing access. Parental controls not set
Rob Load
Midsomer Norton, United Kingdom • 5 months agostill down
Stowmarket, United Kingdom • 5 months ago
Not working
Mike
Hamilton, United Kingdom • 5 months agoPoor service from new operator
Winsford, United Kingdom • 5 months ago
Its down
lorraine kennedy
Camden, United Kingdom • 5 months agoapp not working
Roscoe
Dartford, United Kingdom • 5 months agoWhy Is the app not working
Manchester, United Kingdom • 5 months ago
Has been down since 6am
Dursley, United Kingdom • 5 months ago
Lotto app won’t let me access
Marlene Scruton
Blackpool, United Kingdom • 5 months agoSaying app not available and can’t log in via email notification
John Mott
Oldham, United Kingdom • 5 months agoCannot log in to check last nights lottery no’s
Steve
Brighouse, United Kingdom • 5 months agoApologies is down, why did they change operators. Its been great for years.
Martin
Swindon, United Kingdom • 5 months agoApp not wor any more!
Tony
Skelmersdale, United Kingdom • 5 months agoApp will not open
Cardiff, United Kingdom • 5 months ago
Not working
DT
Pimlico, United Kingdom • 5 months agoCannot access app
Michee
Walsall, United Kingdom • 5 months agoUnable to log in
Saint Neots, United Kingdom • 5 months ago
Down
Goldthorpe, United Kingdom • 5 months ago
Not working
Michelle
High Wycombe, United Kingdom • 5 months agoCan’t access, saying could be parental consent, which it is not.
Sim
Prescot, United Kingdom • 5 months agoUnable to get onto the app says update on 31 Jan 2024 will have access from 1st Feb 2024 ?
Lesley Thomas
Peterborough, United Kingdom • 5 months agoOn app is says check parent control, this happened after lottery update, tried reloading app same problem
Angela
Welling, United Kingdom • 5 months agoWebsite down, sats should be available on 1st feb
Swindon, United Kingdom • 5 months ago
Won't load
Audreybeynonhowells@gmail.com
Wirral, United Kingdom • 5 months agoApp not working
John Welch
Cardiff, United Kingdom • 5 months agoApp win’ load for you notification.
Edinburgh, United Kingdom • 5 months ago
Can't log in
GS
Castleford, United Kingdom • 5 months agoNot working
Knutsford, United Kingdom • 5 months ago
Cannot get on
Mansfield, United Kingdom • 5 months ago
Not loading
Becky
Glasgow, United Kingdom • 5 months agoNot working
Brian Turner
Birmingham, United Kingdom • 5 months agoCant connect to app
Norwich, United Kingdom • 5 months ago
Won't load. Says parent controls might be on. Don't have those
London, United Kingdom • 5 months ago
It will not load, says it will be ok on the 1st Feb it's not
Linda
Alexandria, United Kingdom • 5 months agoLottery App won't load. Saying parental controls may be on
Sarina
Abbey Wood, United Kingdom • 5 months agoApp down telling me parental lock maybe on with service provider
Alfreton, United Kingdom • 5 months ago
It says parental block on it, but I don't have that on my phone
Vs
Loughton, United Kingdom • 5 months agoCan no longer access app
Pete
Southampton, United Kingdom • 5 months agoNot working
GB
Pimlico, United Kingdom • 5 months agoKeeps telling me I have parental locks on, I don't
Terry Binstead
Cannock, United Kingdom • 5 months agoUnable to load app to see results or account.
D.K
Basingstoke, United Kingdom • 5 months agoUnable to login to app.
Brighton, United Kingdom • 5 months ago
App is blocked by a ‘parental block’ which I haven’t set up!!
Islington, United Kingdom • 5 months ago
App not working
Archibald McAllister
Glasgow, United Kingdom • 5 months agoMy national lottery app won't open
Samantha
Forest Hill, United Kingdom • 5 months agoCan’t log on through app or website
Kenny McMurray
Worthing, United Kingdom • 5 months agoIt’s saying parental controls
It’s my own mobile that I always use
Holywell, United Kingdom • 5 months ago
Well publicised shutdown due to lottery operator changing
Bedford, United Kingdom • 5 months ago
Won't open the app
Stirling, United Kingdom • 5 months ago
Not working with a restriction now appearing
Stirling, United Kingdom • 5 months ago
Says content blocked by Web provider but this is false
kevgarside
Bradford, United Kingdom • 5 months agoWant a refund
J orange
Leyton, United Kingdom • 5 months agoProblem since December
Eastbourne, United Kingdom • 5 months ago
I haven’t been able to login for a few weeks now, what is happening
Sue Ellams
Stoke-on-Trent, United Kingdom • 6 months agoMy app is not working
Birmingham, United Kingdom • 6 months ago
Down
Simona Chennery
Eastbourne, United Kingdom • 6 months agoNational Lotteey app always down when i need it
London, United Kingdom • 6 months ago
Down
Nottingham, United Kingdom • 6 months ago
Can't deposit money
Rob
Bournemouth, United Kingdom • 6 months agoAPP TEMPORARILY UNAVAILABLE
Doncaster, United Kingdom • 6 months ago
Can’t load money on my account
Phill
Doncaster, United Kingdom • 6 months agoApp still not loading money on
Doncaster, United Kingdom • 6 months ago
The app won’t open
Wigan, United Kingdom • 6 months ago
Can’t deposit any funds
Steve
Loughborough, United Kingdom • 6 months agoNot accepting funds into my account
J. Wilkinson
Manchester, United Kingdom • 6 months agoApp not working message says try later. Same message since i tried yesterday
Saint Leonards-on-Sea, United Kingdom • 6 months ago
Can’t login app
Birmingham, United Kingdom • 6 months ago
Been down all day.
Tony Veazry
Liverpool, United Kingdom • 6 months agoThe app is not working
Josephine J
Douglas, Isle of Man • 6 months agoCannot get the Lotto results up on this App since-friday12.Jan.Would like it back working again!.Please inform me when l'll get it back!Obliged!Thanks.
E Barker
Stoke-on-Trent, United Kingdom • 6 months agoNot showing latest results
Kemp
Nottingham, United Kingdom • 6 months agoWhy is national lottery app not working for lottery results
M Davey
Yeovil, United Kingdom • 6 months agoTwo days receiving a message when trying to add funds to my account saying the app is temporarily unavailable.
Michael
Crawley, United Kingdom • 6 months agoNo results on your app yet
Jim Prentice
Glasgow, United Kingdom • 6 months agoThe app is not working on my IPhone. I cannot log into national lottery site as well
CP
Chester, United Kingdom • 6 months agoSays app is not working right now. Been saying that for a few days.
Diane Chelli
Birmingham, United Kingdom • 6 months agoIs the national lottery website secure. ,
rory
Glasgow, United Kingdom • 6 months ago2 different shops, the terminal is down
Sharon
Belfast, United Kingdom • 6 months agoUnable to log in
Timothy Willis
London, United Kingdom • 6 months agoCannot complete adding funds.
Michael Macleod
Carnforth, United Kingdom • 6 months agoUseless ,down many times
susan
Uxbridge, United Kingdom • 6 months agoCan't sign in to my online account.
Carol Botting
Manchester, United Kingdom • 6 months agoI can’t add funds into my account
Birmingham, United Kingdom • 6 months ago
App wont open
Leighton Buzzard, United Kingdom • 6 months ago
website not obtainable for the last 48hours??
Dungannon, United Kingdom • 6 months ago
DOWN
Gloucester, United Kingdom • 6 months ago
Not able to access app or website
Cheryl jones
Wrexham, United Kingdom • 6 months agoStuck on lottery game
Tammy
London, United Kingdom • 6 months agoApp not working
Z.Mayne
Romiley, United Kingdom • 6 months agoWebsite won't update
Jasonby
Wandsworth, United Kingdom • 6 months agoIts been down for too long!
Dungannon, United Kingdom • 6 months ago
Down
Martin Lunn
Leighton Buzzard, United Kingdom • 6 months agoWebsite has been down and not responding for at least 24 hours? Message timed at 17:54 01/01/2024.
Liam
Dungannon, United Kingdom • 6 months agoWebsite has been down since yesterday
Birmingham, United Kingdom • 6 months ago
Can’t log on to play
Mike
Ilford, United Kingdom • 6 months agoCan not get in
B. Self
Malton, United Kingdom • 6 months agoI'm unable to use my account. Also having problems signing in.
David Cartlidge
Stoke-on-Trent, United Kingdom • 6 months agoWebsite not loading. UK, Stoke-on-Trent. Staffs.
Birmingham, United Kingdom • 6 months ago
App not loading
Tamara
Cambridge, United Kingdom • 6 months agoping www.national-lottery.co.uk responds with a timeout www.lb.national-lottery.co.uk
Croydon, United Kingdom • 6 months ago
Can not even start the app
Steve
Dungannon, United Kingdom • 6 months agoThis outage has lasted for at least 24 hous now
Netanya, Israel • 6 months ago
Lottery website down
andy banner
Oxford, United Kingdom • 6 months agocan not open app
Leighton Buzzard, United Kingdom • 6 months ago
I cannot log onto the website
Manchester, United Kingdom • 6 months ago
App not opening, have reloaded and still not working
Carol
Croydon, United Kingdom • 6 months agoBeen trying 3 days but can’t get in
London, United Kingdom • 6 months ago
My and wife’s app not working
Tas.66
Ilford, United Kingdom • 6 months agoCan't open app
E.Roberts
Birmingham, United Kingdom • 6 months agoNo connection in 24 hours
Wandsworth, United Kingdom • 6 months ago
Can’t login to the app
Freddie Goymer
Salford, United Kingdom • 6 months agoI haven't been able to get on the app for 24 hours.
Birmingham, United Kingdom • 6 months ago
Not loading
Leisa
Dungannon, United Kingdom • 6 months agoNot getting on at all for 3 days
Alma Etheridge
Manchester, United Kingdom • 6 months agoBeen unable to connect since 30/12/23
Dan
Coventry, United Kingdom • 6 months agoDown, has been since yesterday
Nick Haines
Croydon, United Kingdom • 6 months agoApp won't load
Maureen
Manor Park, United Kingdom • 6 months agoHave not been able to access national lottery since Saturday evening
John Rouse
Wandsworth, United Kingdom • 6 months agoUnable to login & check Saturday results
Trisha
Dungannon, United Kingdom • 6 months agoNot working
GL19
Bedford, United Kingdom • 6 months agoNot loading any pages
Birmingham, United Kingdom • 6 months ago
Unable to open app
Eileen reid
Dungannon, United Kingdom • 6 months agoHaving trouble getting on app for the past two days
Birmingham, United Kingdom • 6 months ago
Website not responding
Halesowen, United Kingdom • 6 months ago
Can't get on website
S. Fleming
Dundee, United Kingdom • 6 months agoThis is appalling!
Kelly
Greenhithe, United Kingdom • 6 months agoWebsite and app haven't been working for a couple of days
Angry Cat
Crewe, United Kingdom • 6 months agoApp not working
Mumf
Houghton Regis, United Kingdom • 6 months agoNearly 24 hours now.
James Grummett
Ilford, United Kingdom • 6 months agoWebsite not responding
N
Abingdon, United Kingdom • 6 months agoNot working
Craig
Middlesbrough, United Kingdom • 6 months agoTaking ages to load over the last 24 hours
Naughrytortie
Birmingham, United Kingdom • 6 months agoApp and website not responding. Had same problem since afternoon of 31/12/23.
phil
Hackney, United Kingdom • 6 months agonot working
Julian
Fulham, United Kingdom • 6 months agoCan't get website at all for 2nd day
Rebecca
New Malden, United Kingdom • 6 months agoThe app is not loading and this has been the case for 48 hours.
Michael Murray
Manchester, United Kingdom • 6 months agoHaven’t been able to log onto the app since 09.00 31/12/23
Mrs Huish
Blackburn, United Kingdom • 6 months agoMy app just shows a blank white page
Birchington, United Kingdom • 6 months ago
Not working
Eam
Manchester, United Kingdom • 6 months agoUnable to open website
Stoke-on-Trent, United Kingdom • 6 months ago
Not loading
Greig740@btinternet.com
Nottingham, United Kingdom • 6 months agoCan't sign in
tony
Wallasey, United Kingdom • 6 months agocant finish instant game
Dave
London, United Kingdom • 6 months agoApp and website not been working for 24 hours. What's going on..
Woodbridge, United Kingdom • 6 months ago
cannot access site at all
Huntingdon, United Kingdom • 6 months ago
CANT GET INTO WEBSITE
M Kerry
Leicester, United Kingdom • 6 months agoDown yet again
catherine bedwell
Grimsby, United Kingdom • 6 months agohave had problems since last night on maintaining a connection with the website to buy tickets for this week's games.
Margaret Kinsey
Bolton, United Kingdom • 6 months agoCan not log in to account
Ann Spouncer
Liverpool, United Kingdom • 6 months agoCome on this issue has been ongoing since yesterday!
Paul
Horley, United Kingdom • 6 months agoDown
Dungannon, United Kingdom • 6 months ago
DOWN
P Granthan
Benwell, United Kingdom • 6 months agoApp not loading on Wifi, works on 5g
Martin John Simmons
Colchester, United Kingdom • 6 months agosometimes lets me log in but cannot access games
Manchester, United Kingdom • 6 months ago
Can't get online
Crewe, United Kingdom • 6 months ago
Can’t login
Nuneaton, United Kingdom • 6 months ago
Can't conect to site
M jacznik
Northampton, United Kingdom • 6 months agoApp not working
Scott sheridon
Bilston, United Kingdom • 6 months agoCan't log in at all
rhona smith
Birmingham, United Kingdom • 6 months agoI can’t log into the lotto account
London, United Kingdom • 6 months ago
Unable to connect
Joan Bentley
London, United Kingdom • 6 months agoserver not responding since yesterday
Minnie
Walsall, United Kingdom • 6 months agoHave been trying to connect I’ve the last twelve hours without success
London, United Kingdom • 6 months ago
page unreachable
Graham
Stanley, United Kingdom • 6 months agoDeposits are working but playing is down on website and app.
Raymond
Wandsworth, United Kingdom • 6 months agoI have not been able to access the National Lottery website or app since yesterday 31-12-2023
Molly
Frome, United Kingdom • 6 months agoNot been able to get on the website since yesterday.
Majacmun
Hambleton, United Kingdom • 6 months agoCannot access website
C Lahert
Harrow, United Kingdom • 6 months agoCannot connect to the server
Sharron ray
Northampton, United Kingdom • 6 months agoIs site down ?
Marley
Chesterfield, United Kingdom • 6 months agoNot working
Andrew wareham
Wells, United Kingdom • 6 months agoSite very slow all evening nothing responding
Ruth
Lisburn, United Kingdom • 6 months agoCannot play an instant win games
Manor Park, United Kingdom • 6 months ago
Can't connect or logging since yesterday
Emma
Newtownabbey, United Kingdom • 6 months agoApp and website have been on and off since last night!
Chez
Basingstoke, United Kingdom • 6 months agoDown
Earls Court, United Kingdom • 6 months ago
Down
Leeds, United Kingdom • 6 months ago
Not working most of today
Mel
Milton Keynes, United Kingdom • 6 months agoCannot access
Georgina powell
Cannock, United Kingdom • 6 months agoWebsite won't load,I've been trying all day and still having the same issue
Manchester, United Kingdom • 6 months ago
Took money anyway
Kevin
Dungannon, United Kingdom • 6 months agoApp and site not working all day
N. Lannen
Ilford, United Kingdom • 6 months agoSite not loading at all all day
Edmonton, United Kingdom • 6 months ago
Can't log in
Sue Fleming
Dundee, United Kingdom • 6 months agoApp is not liading
AJK
Solihull, United Kingdom • 6 months agoOver an hour now.
Cannot access.
Chris
Sale, United Kingdom • 6 months agoWon't let me log into my account. North West.
Chatham, United Kingdom • 6 months ago
Unable to access website
Brechin, United Kingdom • 6 months ago
Not connecting to lottery with app
I Parker
Birmingham, United Kingdom • 6 months agoserver down
Sanjita
Ashton-under-Lyne, United Kingdom • 6 months agoLoad of shite
Tower Hamlets, United Kingdom • 6 months ago
Not accessing
Mandy
Sheffield, United Kingdom • 6 months agoSaying site can't be reached
Leeds, United Kingdom • 6 months ago
Website down
colin
Fulham, United Kingdom • 6 months agolotto down
Trevor
Dungannon, United Kingdom • 6 months agoNot allowing to open.
Pam stock
Swindon, United Kingdom • 6 months agoHaven’t been able to log in for hours - page is frozen.
Pontypridd, United Kingdom • 6 months ago
unable to access anything on the national lottery web site, not able to refresh
Eugene Conlin
Daventry, United Kingdom • 6 months agowebsite cannot be reached - We can't process your request right now. This is a temporary issue so please try again later.
Joy
Oakamoor, United Kingdom • 6 months agoNational Lottery website and App down again! This has been happening a lot this last 2 weeks. Why?
Raymond
Basingstoke, United Kingdom • 6 months agoNot working unable to sign in
M boden
Milton Keynes, United Kingdom • 6 months agoNot responding
London, United Kingdom • 6 months ago
App won’t work , can’t get in on web. Not just me
What’s happening ?
Newcastle upon Tyne, United Kingdom • 6 months ago
Can’t login
Paul
Stoke-on-Trent, United Kingdom • 6 months agoNothing on app or website
Linda harmer brown
Lewes, United Kingdom • 6 months agoI could not sign in at 7.15pm today
31.12.2023.
What the problem ?
Dungannon, United Kingdom • 6 months ago
Not loading, doesn't open.
Bridgend, United Kingdom • 6 months ago
Slow
cheryl
Islington, United Kingdom • 6 months agocant sign in
steve
Wandsworth, United Kingdom • 6 months agoWebsite unavailable
Newham, United Kingdom • 6 months ago
Won’t load at al
Bored
East Ham, United Kingdom • 6 months agoDown still all day
Barry
Mitcham, United Kingdom • 6 months agoI can not.open the website. It keeps saying the site can't be reached
Sylvia Ricci
Manchester, United Kingdom • 6 months agoI have had trouble all day connecting and signing in
Paul Williamson
Reading, United Kingdom • 6 months agoDisappointing
Sheffield, United Kingdom • 6 months ago
Not loading
Hackney, United Kingdom • 6 months ago
Website not working
Nia
Pwllheli, United Kingdom • 6 months agoApp saying temporarily unavailable
jim
Poole, United Kingdom • 6 months agocan sign in but games wont load
Neil
Coleford, United Kingdom • 6 months agoApp not loading
Nick
Bristol, United Kingdom • 6 months agoServer won’t respond when logging in
every host co uk
Birmingham, United Kingdom • 6 months agoall that money and they cant source a decent server
MR
Dudley, United Kingdom • 6 months agoWas able to put money in, but as soon as - no more access to the website. How convenient.
Pat
Ilford, United Kingdom • 6 months agoCannot gain entry to website or when eventually does come up cannot sign in... very frustrating
robert webb
Ingatestone, United Kingdom • 6 months agoWebsite has frozen
Newham, United Kingdom • 6 months ago
Down
Chelmsford, United Kingdom • 6 months ago
Not loading
Cricklewood, United Kingdom • 6 months ago
Unable to log in
Daz
Manchester, United Kingdom • 6 months agoWebsite and app are down. About to play instant win game paid for it now not loading.
Wandsworth, United Kingdom • 6 months ago
Unable to login from app all day 31/12:23
Birmingham, United Kingdom • 6 months ago
Been trying all day
LJJ
Hengoed, United Kingdom • 6 months agoNothing is working. Has been like this ALL day. No explanation from Lottery .... they reckon it is fixed. NOT
Worksop, United Kingdom • 6 months ago
Also the website. Neither will load. I've done all the trouble shooting and nothing works.
Jackie
Redditch, United Kingdom • 6 months agoNot working
Anon
Dungannon, United Kingdom • 6 months agoWebsite is still down and cannot be accessed neither can the App be accessed .... for most of today.
Croydon, United Kingdom • 6 months ago
Cannot get through to website
Edinburgh, United Kingdom • 6 months ago
Down
Pete
London, United Kingdom • 6 months agoNational Lottery website down
Lancing, United Kingdom • 6 months ago
Have tried on all my devices will not load the web page
Birmingham, United Kingdom • 6 months ago
App and website not working
Ellesmere Port, United Kingdom • 6 months ago
Website not loading
J G
East Ham, United Kingdom • 6 months agoWebsite and app still down
Lincoln, United Kingdom • 6 months ago
Won’t load at all
michaela
Hull, United Kingdom • 6 months agolottery app not working
Again
Manchester, United Kingdom • 6 months agoApp not working
Steven
Slough, United Kingdom • 6 months agoCan not get on with phone or iPads
skillfinger
Stroud, United Kingdom • 6 months agocant sign in to app or website
Jake
Clevedon, United Kingdom • 6 months agoNot opening
Karen
Ilford, United Kingdom • 6 months agoUnable to connect
Graeme
Hove, United Kingdom • 6 months agoCan't open app, uninstalled and reinstalled but still can't open
ZoeB
Luton, United Kingdom • 6 months agoNot allowing to log in advising I am not in UK. I have not changed anything since last logging in
Andy
Lambeth, United Kingdom • 6 months agoSigned in ok but cannot play any games as they don't download.
Margaret Walsh
Dungannon, United Kingdom • 6 months agoWebsite and app for National Lottery not working?
Robin Hayhurst
Bolton, United Kingdom • 6 months agoApp wont load
Pedro
Bedford, United Kingdom • 6 months agoDown
Stoke-on-Trent, United Kingdom • 6 months ago
Website not loading
Jacob
London, United Kingdom • 6 months agoIt's down in Poole :-(
L J J
Hengoed, United Kingdom • 6 months agoThe App is not working nor the website
Pecker
Croydon, United Kingdom • 6 months agoWont load
Dungannon, United Kingdom • 6 months ago
Hey my app wont load
Ealing, United Kingdom • 6 months ago
Nothing is loading
CC
Porthcawl, United Kingdom • 6 months agoCannot get onto app or web
steve foster
High Wycombe, United Kingdom • 6 months agocant connect to site
Donna
Manchester, United Kingdom • 6 months agoLotto will not open
Jim
London, United Kingdom • 6 months agoApp not working tried all fixes I could find
Joe
Wandsworth, United Kingdom • 6 months agoApp and website no response
Dungannon, United Kingdom • 6 months ago
lottery down northern ireland
Tariq
Peterborough, United Kingdom • 6 months agounable to load website
Diana Spires
Gloucester, United Kingdom • 6 months agoNational lottery say I am out of Uk ,but I am not , they have notified me I have won something , so what can I do to access
I was not out of Uk when I played
Crawley, United Kingdom • 6 months ago
Can’t log in, been locked out and left on phone call
Boonster
Stoke-on-Trent, United Kingdom • 6 months agoApp won’t load. Been like this all morning.
PAUL
Gillingham, United Kingdom • 6 months agoIT WONT LOAD
Birmingham, United Kingdom • 6 months ago
Server not responding
ricci
Manchester, United Kingdom • 6 months agounable to login for last 12 hours
Francis bull
Birmingham, United Kingdom • 6 months agoApp not loading
Gary
London, United Kingdom • 6 months agoUnable to connect "Sorry, our app is unable to load for you".
Joe
Roosendaal, The Netherlands • 6 months agoApp and website are down
Stu
Sidcup, United Kingdom • 6 months agoApp not working again
Wesley
Cardiff, United Kingdom • 6 months agoIts not working
Loughborough, United Kingdom • 6 months ago
It's not working
Eddie
Newham, United Kingdom • 6 months agoNot working saying check parental controls ffs
Saira
Bury, United Kingdom • 6 months agoWebsite and app not working
Julie storey
Cramlington, United Kingdom • 6 months agoSaying I am offline
Sue
Wigton, United Kingdom • 6 months agoCan't get on website
A Peters
Stoke-on-Trent, United Kingdom • 6 months agoCan't get onto site
Stephanie Kimber
Crawley, United Kingdom • 6 months agoSite is down and will not load
Rosemary Small
Dover, United Kingdom • 6 months agoCan't access website or app. Saying offline e. Deleted app and will reload
Calne, United Kingdom • 6 months ago
Server not found
Daniel
Maidstone, United Kingdom • 6 months agoCan't access app
John m
Chorley, United Kingdom • 6 months agoCan’t access website tried from different devices and different networks still nothing
Ian powell
Cleator Moor, United Kingdom • 6 months agoSays I'm offline when clearly I'm not
Plymouth, United Kingdom • 6 months ago
Not available
Liverpool, United Kingdom • 6 months ago
wont load
A
Barnet, United Kingdom • 6 months agoUnable to access
A Winner
London, United Kingdom • 6 months agoNot good!!
Steve
Gravesend, United Kingdom • 6 months agoNo up address reported
Chalk Farm, United Kingdom • 6 months ago
App unavailable now.
Southampton, United Kingdom • 6 months ago
App not working
A nash
Dudley, United Kingdom • 6 months agoCannot add funds … app temp unavailable
R clark
Bury, United Kingdom • 6 months agoKeeps saying to contact my bank
P Laverick
Sunderland, United Kingdom • 6 months agoCant open app
Karen
Scarborough, United Kingdom • 6 months agoFrustrating as I can't play the lottery,. Been down since before Christmas
Paul
Birmingham, United Kingdom • 6 months agoCan’t add funds to my account
Sean
Halesworth, United Kingdom • 6 months agoWorks but REALLY slow!
ted
Middlesbrough, United Kingdom • 7 months agosite down
Sale, United Kingdom • 7 months ago
Can’t log in
K
London, United Kingdom • 7 months agolottery down
Chris
Liverpool, United Kingdom • 7 months agoLottery terminals down in liverpool
Lisa
Wimborne Minster, United Kingdom • 7 months agoWon't let me login
Mark
Sheffield, United Kingdom • 7 months agoBeen trying app since 3 pm still saying down when trying to load money on
paul hopkins
Dungannon, United Kingdom • 7 months agocannot login error 202comes up and request header to large can you help?
Glenn Byrne
Accrington, United Kingdom • 7 months agoTemporary unavailable when trying to addfunds
Steve
Amsterdam, The Netherlands • 7 months agoCannot login
Redhill, United Kingdom • 7 months ago
Won't load
louise
Birmingham, United Kingdom • 7 months agonational lottery app and website down
Wilbur
Doncaster, United Kingdom • 7 months agoCurrent error ,essage:
Our online services are temporarily unavailable.
Sorry about that – we'll get you back in the game as soon as possible.
The National Lottery Team
Kirsty gardiner
Milford Haven, United Kingdom • 7 months agoI can’t put my numbers on
Sheila Wilkinson
Launceston, United Kingdom • 7 months agoApp is down not allowing me to put the lottery on
Robin Apsey
Chippenham, United Kingdom • 7 months agoApp temporarily unavailable
Carol Davies
London, United Kingdom • 7 months agoI cannot add funds
mr peter mansfield
Basildon, United Kingdom • 7 months agounable to log in
San
Liverpool, United Kingdom • 7 months agoDoesn't recognise log in details
Dawn Fook
Liverpool, United Kingdom • 7 months agoEvery time I try to add funds it says our app is temporally unavailable sorry about that we'll get back in the game as soon a possible.
I have done everything suggested including uninstalling and reinstalling it ... to no avail. It has been like this for over a week now.
Please advise accordingly.
Best wishes,
Dawn
.
Kmavin
Manchester, United Kingdom • 7 months agoMy app has stopped working saying , cannot load right now ,try again
Tony Merifield
Bradford, United Kingdom • 7 months agoLottery page will not let me sign in
URL heading too big
London, United Kingdom • 7 months ago
App not loading on both iPad and iPhone
Dawn whittle
Birmingham, United Kingdom • 7 months agoTwice I've tried to log in, both times it says, can't log in , working on site ????
Eric Owen
Dublin, Ireland • 7 months agoWon't let me log on.says off line
Bo
Glasgow, United Kingdom • 7 months agoDown
Marcin
London, United Kingdom • 7 months agoNot working
Elena
Maidenhead, United Kingdom • 7 months agoNational lottery site is down.
Croydon, United Kingdom • 7 months ago
Rubbish this app always down
Patel
Rochdale, United Kingdom • 7 months agoThis is happening regular in Leeds ls28
Lambeth, United Kingdom • 7 months ago
Security cetificate looks to be causig issues.
J
Inchinnan, United Kingdom • 7 months agoCan't not connect
Collin
York, United Kingdom • 7 months agoMay I kno when the app will be Operational
Bob Hamilton
Newport, United Kingdom • 7 months agoKeeps saying app temporarily unavailable since Friday
Lionel
Paris, France • 7 months agoApp not working
York, United Kingdom • 7 months ago
Can’t purchase tickets the app is down looks like
mchen
London, United Kingdom • 7 months agoSupermarket lottery machines are not working in Bedford Sainsburys Tesco and Morrisons since at least Friday December 1st.
Alana
Belfast, United Kingdom • 7 months agoCan’t add money
S
Birmingham, United Kingdom • 7 months agoApp loads then shuts
Jacqueline Grove
Gloucester, United Kingdom • 7 months agoSays I am not in UK but I am
Ann Moody
Hove, United Kingdom • 7 months agoCan not get on the website
Em
Dorchester, United Kingdom • 7 months agoCan’t top up money to purchase
Bradford, United Kingdom • 7 months ago
Lotto app down and web site too
Jl
Aylesbury, United Kingdom • 7 months agoNot loading, saying some message about parental controls
Rotherham, United Kingdom • 7 months ago
Can’t add money
DerekS
Alfreton, United Kingdom • 7 months agodoesn't recognise my account since they added a requirement for date of birth
Faith
Great Yarmouth, United Kingdom • 8 months agonot allowed to access the website
Davey Boy
Hornsey, United Kingdom • 8 months agoCannot connect to website again.
R Troi
Paris, France • 8 months agoWill not connect to website
Colindale, United Kingdom • 8 months ago
Zoomed in can't play games
Manchester, United Kingdom • 8 months ago
The app is not working. I have deleted and reinstalled the app and the problem has not been resolved.
Kate
Manchester, United Kingdom • 8 months agoApp is not working and states I can't access it as my settings are wrong
Paul
Leeds, United Kingdom • 8 months agoThe national lottery app will not let me add any funds, says the app is temporailly unavailable
Leasah simpson
Derby, United Kingdom • 8 months agoIt won't let me log in
Manchester, United Kingdom • 8 months ago
App not working
Liz
Glasgow, United Kingdom • 8 months agoNo working
John
Manchester, United Kingdom • 8 months agocant access my account and web site seems to be down
Coventry, United Kingdom • 8 months ago
Unable to log in
Nicholas cooper
Nottingham, United Kingdom • 8 months agoCan't log in app.
S. Acton
Tower Hamlets, United Kingdom • 8 months agoUnable to log into lotto
J b
Glasgow, United Kingdom • 8 months agoWon't let you log in and says it's you're internet
Julie
London, United Kingdom • 8 months agoNot recognising my log in details
High Wycombe, United Kingdom • 8 months ago
Http error when trying to log into the app.
Wolverhampton, United Kingdom • 8 months ago
Down again
A Wager
Chislehurst, United Kingdom • 8 months agocan't connect due to no secure connection
Brian
Tiptree, United Kingdom • 8 months agoCan not buy online in app
I an
Tower Hamlets, United Kingdom • 8 months agoCan't log in
London, United Kingdom • 8 months ago
Not able to add funds
Ronnie Regan
Glasgow, United Kingdom • 8 months agoApp down allows payment screen then closes down
Spalding, United Kingdom • 8 months ago
Constantly getting error 400
Reggie guest
Newtownards, United Kingdom • 8 months agoHello,when will the App be working again?
Johnny Crowe
Stockport, United Kingdom • 8 months agoApp not working
A Bourne
Braintree, United Kingdom • 8 months agoSite is not obtainable.
Birmingham, United Kingdom • 8 months ago
Can not sign in to lottery app
K
Hatfield, United Kingdom • 8 months agoDown
R searle
Sheffield, United Kingdom • 8 months agoCan’t put funds on app
London, United Kingdom • 8 months ago
I can't sign into my account either today or last night keeps saying the server has a problem with my request
john wilson
Nottingham, United Kingdom • 8 months agoeuro millions gives sorry access to this page is restricted. when trying to pay
Tamworth, United Kingdom • 8 months ago
App is down
Manchester, United Kingdom • 8 months ago
Been trying for over an hour to purchase euro millions on app whats going on???
Bideford, United Kingdom • 8 months ago
Does not load
Kenneth Wright
Glasgow, United Kingdom • 8 months agoCan't get in on mobile ... it tells me that it's unreachable
I need to request register with current email address kwright5234@gmail.com
Stefan Kuc
Hull, United Kingdom • 8 months agoCannot open app at screen to enter any of the draws
Anthony Rusden
Leyton, United Kingdom • 8 months agoNot been able to log into the website for two days
Tm
Cheltenham, United Kingdom • 8 months agoApp will not load
Shirley
Cheltenham, United Kingdom • 8 months agoWill not open says something to do with parental control and gambling !!!!! Was fine yesterday
Wayne obee
Bromley, United Kingdom • 8 months agoApp won’t load says age restricted but it always works - also website won’t load
Jason
Southend-on-Sea, United Kingdom • 8 months agoIt says app won’t load due to security settings . But all settings are ok
Elaine
Farnborough, United Kingdom • 8 months agoCan't access account or website at all for a week now!!
Shane hamilton
Harlow, United Kingdom • 8 months agoNeeds to be sorted quickly
Harrogate, United Kingdom • 8 months ago
Cannot log in
Liz
Bognor Regis, United Kingdom • 8 months agoScratch card says 100% but won’t load, tried lots of times.
Glasgow, United Kingdom • 8 months ago
Unable to add funds
Elaine Martin
Farnborough, United Kingdom • 8 months agoCan't access web site or account
Trevor Hackey
Milton Keynes, United Kingdom • 8 months agoNot wirking
Sharon Thomas
Barnstaple, United Kingdom • 8 months agoserver down
Alan
Manchester, United Kingdom • 8 months agoCannot log on using app, it says ISP has blocked gambling sites. But I can use website.
Robert Thomson
Pontefract, United Kingdom • 8 months agoApp and website down for the last 14 hours
Sharon Thomas
Barnstaple, United Kingdom • 8 months agono access to the website
Michael
Craigavon, United Kingdom • 8 months agoCan't login
chris
Liverpool, United Kingdom • 8 months agoapp and site its down. it`s 5:26 and site and app don`t work.
Hemel Hempstead, United Kingdom • 8 months ago
Down
Louise Adam
Salisbury, United Kingdom • 8 months agoI try to log in using the app and it tells me that my app is unable to load for me, it goes on to say it could be a Wi-Fi issue or something similar and even says it could be down to parental locks or something (which is impossible as I've used this app for years) and it basically says to check my connections, update my settings and try again and if it doesn't work I can always check lottery results online using the website.
A Bell
Livingston, United Kingdom • 8 months agoUnable to access due to server problems supposedly.
Coventry, United Kingdom • 8 months ago
Says parental lock in place, which isn't true
Andrea
Hornsey, United Kingdom • 8 months agoI was in the middle of an instant win game and it’s gone off and I cannot log in to app or website for 1 and a half hours now???
Ash
Plymouth, United Kingdom • 8 months agoCan't log in
Gary
Bedford, United Kingdom • 8 months agoUnable to access
Bigheadcase
Humber, United Kingdom • 8 months agoSorry our app is unable to load for you....Sounds a bit pigeon English, then again it's hard to tell nowadays.
Helen H
Hatfield, United Kingdom • 8 months agoCan’t open
London, United Kingdom • 8 months ago
Unable to access app
Moira delahaye
Preston, United Kingdom • 8 months agoCant log in
Frank Sharkey
Manchester, United Kingdom • 8 months agoCannot add funds this has been two weeks now. Tried all the recommendations catch, remove and reload. Nothing works just going to give it up.
Joice
Dunfermline, United Kingdom • 9 months agoSays the site won't connect because it is unsupported
Swansea, United Kingdom • 9 months ago
App not loading
PJ
Leeds, United Kingdom • 9 months agoCannot add funds
London, United Kingdom • 9 months ago
App not working
G
Royal Tunbridge Wells, United Kingdom • 9 months agoCan’t wait for Camelot not to be involved with the National lottery. Absolute shambles of a company. Not been able to load the App or website for over a month now!!!
Catherine
Farnborough, United Kingdom • 9 months agoI cannot access the national lottery website, no problems with any others. Whst should I do?
Thankyou.
Raj
Royal Leamington Spa, United Kingdom • 9 months agoKeeps saying app is temp unavailable as I want to top up funds
Paul Blight
Farnborough, United Kingdom • 9 months agoMy login has not worked for 2 days (Oct 20, 21). The website is down; I tried several times to no avail. Cannot buy a ticket for tonight's game.
Glasgow, United Kingdom • 9 months ago
Keeps saying app is unavailable at the moment , been like that for three days
Phil
Maidstone, United Kingdom • 9 months agoCan’t update funds
Maria
Leeds, United Kingdom • 9 months agoCan't access the app
Eve
Chesterfield, United Kingdom • 9 months agoUnable to connect using app
Jan Fielden
Salford, United Kingdom • 9 months agoI live in huddersfield uk. your app reports that I am not in the UK and so I can't play tonight.
Emma, Aberdeenshire
Farnborough, United Kingdom • 9 months agoCould not access site on 17th October. Message said DNS has been reset. Tried again today (18th) and still getting same message. I live a long way from a shop so rely on website to be able to take part.
Maria
Leeds, United Kingdom • 9 months agoAsking for one time padseord6?
Toby Thompson
Dursley, United Kingdom • 9 months agoSite totally down-again
Liverpool, United Kingdom • 9 months ago
Down for the last 3hrs and still down
Madrid, Spain • 9 months ago
Why is it always down on a Friday
Jaycoff
Glasgow, United Kingdom • 9 months agoCan`t add money to my account
A
Manchester, United Kingdom • 9 months agoBeen unavailable for 7 days won't let me add funds so can't play
Rob Sargeant
Exeter, United Kingdom • 9 months agoSite is telling me I am not in the UK.
Amy Northampton
Birmingham, United Kingdom • 9 months agoApp unavailable?
M corbett
Glasgow, United Kingdom • 9 months agoCan’t add funds to my account
Ian
Northampton, United Kingdom • 9 months agoLottery app isn't responding
Holborn, United Kingdom • 9 months ago
No access
Nigel
Coventry, United Kingdom • 9 months agoI can't add funds to my account
G Tull
Staines-upon-Thames, United Kingdom • 9 months agoWe can’t access website or app Hampshire
Rob clark
Pilsley, United Kingdom • 9 months agoCan't log in
Penrith, United Kingdom • 9 months ago
I can’t check my results what is going on here
Milton Keynes, United Kingdom • 9 months ago
Won't scan
Diane
London, United Kingdom • 9 months agoCan’t add funds
Bolton, United Kingdom • 9 months ago
says temporarily unavailable
Margaret
Renton, United Kingdom • 9 months agoDoesn't recognise my password have reset many times
fredhammett@btinterbet,com
Rickmansworth, United Kingdom • 9 months agocchanged password still cannot loc on
Oxford, United Kingdom of Great Britain and Northern Ireland • 9 months ago
Server connection
Maldon, United Kingdom of Great Britain and Northern Ireland • 9 months ago
Can’t add funds
Sam
Croydon, United Kingdom of Great Britain and Northern Ireland • 9 months agoSays I’m not in the U.K.
Paul Geary
Manchester, United Kingdom of Great Britain and Northern Ireland • 9 months agoKeeps saying my log in details are not correct, when they are
Dave
Carrickfergus, United Kingdom of Great Britain and Northern Ireland • 9 months agoNot working
Dave
Carrickfergus, United Kingdom of Great Britain and Northern Ireland • 9 months agoCan’t add funds
Mav
Tawstock, United Kingdom of Great Britain and Northern Ireland • 10 months agoYour website is down
Newport, United Kingdom of Great Britain and Northern Ireland • 10 months ago
It says pls try later
Exeter, United Kingdom of Great Britain and Northern Ireland • 10 months ago
the app is not letting me put funds on
Antony Sutton
Manchester, United Kingdom of Great Britain and Northern Ireland • 10 months agoUnable to download app
Manchester, United Kingdom of Great Britain and Northern Ireland • 10 months ago
Cannot add funds today
York, United Kingdom of Great Britain and Northern Ireland • 10 months ago
App not working
Clanalba1320
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 10 months agoCant access portal to but lottery ticket and the euro lottery is the same. Comes up saying
This site can’t provide a secure connectiongggtrenks.com sent an invalid response.
Try running Windows Network Diagnostics.
ERR_SSL_PROTOCOL_ERROR
Leicester, United Kingdom of Great Britain and Northern Ireland • 10 months ago
Can't credit account
Deborah Haddadi
Barbican, United Kingdom of Great Britain and Northern Ireland • 10 months agoinvalid response error
Clanalba1320
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 10 months agoCant get access to purchase tickets on the website
Lesley.dinsdale
Newport, United Kingdom of Great Britain and Northern Ireland • 10 months agoWhen I try to top up my app says the lottery site is down try later?
John
Madrid, Spain • 10 months agoServer not found
Manchester, United Kingdom of Great Britain and Northern Ireland • 10 months ago
Won't accept a card payment
Tharmarajah komathan
London, United Kingdom of Great Britain and Northern Ireland • 10 months agoMy App not working
London, United Kingdom of Great Britain and Northern Ireland • 10 months ago
Not worked for weeks
Mr V Neale
Birmingham, United Kingdom of Great Britain and Northern Ireland • 10 months agoIt says server is down? Constant glitches wit this app. I thinking of going back to buying my tickets at the supermarket check out!!!
Too many glitches once too often .
Mia
Clacton-on-Sea, United Kingdom of Great Britain and Northern Ireland • 10 months agoNot loading
Kimberley croucher
Alburgh, United Kingdom of Great Britain and Northern Ireland • 10 months agoAnt buy lotto or Set for Life tickets. Euro millions ok.
Samantha chorley
Newbridge, United Kingdom of Great Britain and Northern Ireland • 10 months agoNot logging in
Chris Dwyer
Manchester, United Kingdom of Great Britain and Northern Ireland • 10 months agoSays I’m not in the UK when I am !!!!!!!
Manchester, United Kingdom of Great Britain and Northern Ireland • 10 months ago
You are offline
Reading, United Kingdom of Great Britain and Northern Ireland • 10 months ago
Down
I. Masterson
Manchester, United Kingdom of Great Britain and Northern Ireland • 10 months agoWhy can't I play Thunderball today
Pauline Wilson
Exeter, United Kingdom of Great Britain and Northern Ireland • 10 months agoI have been trying for 3 days to add more money so I can buy tickets but keeps telling me to retry. Cleared cache still not working
Birmingham, United Kingdom of Great Britain and Northern Ireland • 10 months ago
Tried 5 times to pay by card, and each time it’s been declined, my bank say there is nothing wrong with my bank account
GRAHAM LANE
Morpeth, United Kingdom of Great Britain and Northern Ireland • 10 months agowill let me add funds but wont finalise selection of numbers
Ann
Cranfield, United Kingdom of Great Britain and Northern Ireland • 10 months agoInstant win problem. Chucks me out at the end of a game and doesn’t record it as finished. So when I log in, I have an unfinished game which is the same as the one I just played. Can’t get any further than that.
C. Gibbins
Warrington, United Kingdom of Great Britain and Northern Ireland • 10 months agoI can log in but when I select a ticket to purchase on the national lottery it keeps kicking me out to the log in page saying it's restricted ( managed to purchase a euromillikns ticket)
Josh
London, United Kingdom of Great Britain and Northern Ireland • 10 months agoKeep getting logged out every 5 seconds.
Swansea, United Kingdom of Great Britain and Northern Ireland • 10 months ago
Says our app is temporarily unavailable
S Patel
Uxbridge, United Kingdom of Great Britain and Northern Ireland • 10 months agoWouldn't let you buy ticket. When press Play button it logs out automatically with message Restricted Page Can not access,
Cranfield, United Kingdom of Great Britain and Northern Ireland • 10 months ago
I played an instant win game, won £20 but instead of adding the £20 to my account, I was chucked out saying my session had expired. Now when I log in I have an unfinished game, the same one I played before. I play it again, win £20 again, and get chucked out….
Brian Hunter
Crosshouse, United Kingdom of Great Britain and Northern Ireland • 10 months agoConstantly ask me to sign in over and over again
Andre
London, United Kingdom of Great Britain and Northern Ireland • 10 months agoThe National Lottery website keeps saying my session has expired within seconds of signing in
Eli
London, United Kingdom of Great Britain and Northern Ireland • 10 months agoEvery time I sign in, I get signed out within just a few seconds. Can't buy any tickets. Impossible!
Keith William Batcheltor
London, United Kingdom of Great Britain and Northern Ireland • 10 months agoRepeated requests to login
N , Whitford
Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland • 10 months agoCan’t access the website, all other websites fine
livian@blueyonder.co.uk
Wolverhampton, United Kingdom of Great Britain and Northern Ireland • 10 months agoLog-in page won't allow input into 'add funds'
T
Newport, United Kingdom of Great Britain and Northern Ireland • 10 months agoCan't add funds, non responsive
Stevenage, United Kingdom of Great Britain and Northern Ireland • 11 months ago
Keeps saying app temporary not working but this has been going on for days now and fed up with it it’s a joke
Kenny
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 11 months agoCan't add funds
Kevin Baldwin
Bristol, United Kingdom of Great Britain and Northern Ireland • 11 months agoNot working
Jackie O'Donnell
Alloway, United Kingdom of Great Britain and Northern Ireland • 11 months agoApp currently unavailable
Belfast, United Kingdom of Great Britain and Northern Ireland • 11 months ago
Down
Josephine Troy
London, United Kingdom of Great Britain and Northern Ireland • 11 months agoAfter I login, I can't access my saved results nor any games, why?
Tesh
London, United Kingdom of Great Britain and Northern Ireland • 11 months agoNot updated and non responsive
Reading, United Kingdom of Great Britain and Northern Ireland • 11 months ago
Cannot get Tuesday numbers up
Cyndy Brown
Portsmouth, United Kingdom of Great Britain and Northern Ireland • 11 months agoStuck on 'confirm your ticket' page - can't confirm, or leave page, or do anything! Frozen!
Gabby
Cambois, United Kingdom of Great Britain and Northern Ireland • 11 months agoIt won't let me deposit
Graham
Letheringsett, United Kingdom of Great Britain and Northern Ireland • 11 months agoFailing to publish todays draw results
Paul Shersby
Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland • 11 months agoApp not working
Hartlepool, United Kingdom of Great Britain and Northern Ireland • 11 months ago
Down
Trevor Woodward
Leicester, United Kingdom of Great Britain and Northern Ireland • 11 months agoIt is not working
Tim
Frankfurt am Main, Germany • 11 months agoApp claims I am not online
K. Greene
Belfast, United Kingdom of Great Britain and Northern Ireland • 11 months agoFirefox, Google Chrome, MS Edge, all cannot access the website at 1515 on 18 August 2023.
Nottingham, United Kingdom of Great Britain and Northern Ireland • 11 months ago
Haven’t been able to add funds for 2 days now
Mark
Reading, United Kingdom of Great Britain and Northern Ireland • 11 months agoFor 2 days it has said our app is temporarily unavailable
Mike
Burnley, United Kingdom of Great Britain and Northern Ireland • 11 months agoApp will not allow additional funds to be added just comes up with there is a problem with our app please try again latter its been like this for over 24hours
Paul Newman
London, United Kingdom of Great Britain and Northern Ireland • 11 months agoi cant top up my balance the app opens i can buy tickets .when i try to add money . i get a message the the app is down
Mike
Middlesbrough, United Kingdom of Great Britain and Northern Ireland • 11 months agounable to log in
Elisha
Chester, United Kingdom of Great Britain and Northern Ireland • 11 months agoCand add funds
Alan Thompson
Manchester, United Kingdom of Great Britain and Northern Ireland • 11 months agoEach time I try to buy a ticket, I get to the add to your funds part then it states there is a problem with the app??
Steven lock
Manchester, United Kingdom of Great Britain and Northern Ireland • 11 months agoCan log on but can't add funds to play
Adrian
Shrewsbury, United Kingdom of Great Britain and Northern Ireland • 11 months agoCent log onto app
Stephen
London, United Kingdom of Great Britain and Northern Ireland • 11 months agoApp opens but won’t allow any activity
pfw
London, United Kingdom of Great Britain and Northern Ireland • 11 months agoApp will not load on Galaxy S 20 Ultra
Shane
Bridgwater, United Kingdom of Great Britain and Northern Ireland • 11 months agoCant buy my tickets
IC
Glasgow, United Kingdom of Great Britain and Northern Ireland • 11 months agoNot able to log on
Nat
Aberdeen, United Kingdom of Great Britain and Northern Ireland • 11 months agoCan't log onto to website or App.
Sam
Southtown, United Kingdom of Great Britain and Northern Ireland • 11 months agoLottery app not working
Brian
London, United Kingdom of Great Britain and Northern Ireland • 11 months agoApp not working
Jill
Sheffield, United Kingdom of Great Britain and Northern Ireland • 11 months agoUnable to get on page.
ajax
West Didsbury, United Kingdom of Great Britain and Northern Ireland • 11 months agoneither the app or web are loading
London, United Kingdom of Great Britain and Northern Ireland • 11 months ago
app saying unable to load
a gibson
Fiskerton, United Kingdom of Great Britain and Northern Ireland • 11 months agocan't get into app OR website
Rob K
Portsmouth, United Kingdom of Great Britain and Northern Ireland • 11 months agoTimes out
Steve
Whiteley, United Kingdom of Great Britain and Northern Ireland • 11 months agoNot loading
gav84
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 11 months agoapp and website down
trevor deighton
Seacroft, United Kingdom of Great Britain and Northern Ireland • 11 months agoleeds ls9 no connection to lottery web site
IP Freely
Cambridge, United Kingdom of Great Britain and Northern Ireland • 11 months agoApp and website down
tiger
Barking, United Kingdom of Great Britain and Northern Ireland • 11 months agocant get on
frank
Forres, United Kingdom of Great Britain and Northern Ireland • 11 months agowont login on app or website
Kevin Wilson
Leeds, United Kingdom of Great Britain and Northern Ireland • 11 months agocant connect
Colsterworth, United Kingdom of Great Britain and Northern Ireland • 11 months ago
App not loading or allowing any sign in
Brown
Glasgow, United Kingdom of Great Britain and Northern Ireland • 11 months agoNot working
Hayley
Reading, United Kingdom of Great Britain and Northern Ireland • 11 months agoUnable to load app or website
Norma I'anson
Piercebridge, United Kingdom of Great Britain and Northern Ireland • 11 months agoUnable to get into app
Bob
Newport, United Kingdom of Great Britain and Northern Ireland • 11 months agonot able to log in
Glasgow, United Kingdom of Great Britain and Northern Ireland • 11 months ago
Website down
Ann Pattemore
Salisbury, United Kingdom of Great Britain and Northern Ireland • 1 years agoWeb site down
prose
Manchester, United Kingdom of Great Britain and Northern Ireland • 1 years agoCan't log in
Gothic
Leeds, United Kingdom of Great Britain and Northern Ireland • 1 years agoThe site has been down, on and off, since Saturday. Not a good look for time-sensitive ticket sales.
William Hunter
Martock, United Kingdom of Great Britain and Northern Ireland • 1 years agoApp and Website down.
MizAli
Wolverhampton, United Kingdom of Great Britain and Northern Ireland • 1 years agocannot connect to website for past 24 hours
George Sanderson
Carluke, United Kingdom of Great Britain and Northern Ireland • 1 years agoCan't connect on either Mobile app or Laptop. Says I'm not connected to the internet. when in fact all other applications are ok.
MC
Grosmont, United Kingdom of Great Britain and Northern Ireland • 1 years agoSite and app won’t load
Terry
Leeds, United Kingdom of Great Britain and Northern Ireland • 1 years agoSays the site cannot be reached still
R Slee
Manchester, United Kingdom of Great Britain and Northern Ireland • 1 years agoKeep getting you are off line check your connections
Leeds, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Server unavailable
Samay
Glasgow, United Kingdom of Great Britain and Northern Ireland • 1 years agoNeither website or app working for https://www.national-lottery.co.uk/
Garry Robinson
Manchester, United Kingdom of Great Britain and Northern Ireland • 1 years agoCannot connect at all with the website.
Mark
Pagham, United Kingdom of Great Britain and Northern Ireland • 1 years agoGetting name not resolved message
Banbury, United Kingdom of Great Britain and Northern Ireland • 1 years ago
can't log in - get to site
Susan Knief
Swindon, United Kingdom of Great Britain and Northern Ireland • 1 years agopage says not available, managed to add funds when it suddenly worked and now gone again - same last night
Nigel T
Saint Albans, United Kingdom of Great Britain and Northern Ireland • 1 years agoweb site still down, has not been available for several hours.
MR IAN GIBSON
Durham, United Kingdom of Great Britain and Northern Ireland • 1 years agosite not available
Uxbridge, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Connected via WiFi app advising no tconnected
Bill Burchell
Durham, United Kingdom of Great Britain and Northern Ireland • 1 years agoIPhone App is unavailable in Hartlepool area
Jim
Belfast, United Kingdom of Great Britain and Northern Ireland • 1 years agoHow can i get the app working again
Ruth Powdrill
Hamilton, United Kingdom of Great Britain and Northern Ireland • 1 years agoSaying off line everytime my internet is fine though
pjnor
Leeds, United Kingdom of Great Britain and Northern Ireland • 1 years agoWebsite down using multi browsers
London, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Website & app not working
A town
Manchester, United Kingdom of Great Britain and Northern Ireland • 1 years agoCannot get on app
Stu
Walton le Dale, United Kingdom of Great Britain and Northern Ireland • 1 years agoCan’t access app or website, north west
London, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Can’t get on the app
Albert
Chelmsford, United Kingdom of Great Britain and Northern Ireland • 1 years agowebsite is down
Me
Manchester, United Kingdom of Great Britain and Northern Ireland • 1 years agoDown again
Alan. R
Haydon Bridge, United Kingdom of Great Britain and Northern Ireland • 1 years agoNot able to sign in. Put password in and it goes back to sign in page
Telford, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Disgusting
cliff williams
Aberdeen, United Kingdom of Great Britain and Northern Ireland • 1 years agocannot connect to the website
Phil
Durham, United Kingdom of Great Britain and Northern Ireland • 1 years agoUnable to login to App
Cilla
Bradford, United Kingdom of Great Britain and Northern Ireland • 1 years agoIt's saying I'm not connected to Internet but I am
John
Liverpool, United Kingdom of Great Britain and Northern Ireland • 1 years agoApp not working - website not working - server error
Brighton, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Bern forced to reset password but email not sent so c ant login.
Robert Taylor
Saltfleetby Saint Peter, United Kingdom of Great Britain and Northern Ireland • 1 years agocannot connect to web page sat 22/07/23 19.54 pm
MR LEE HONEY
Exeter, United Kingdom of Great Britain and Northern Ireland • 1 years agoCannot open website or app to purchase our weekly tickets
Jane Bendle
Swindon, United Kingdom of Great Britain and Northern Ireland • 1 years agoCan’t open App
Dawn Evans
Preston, United Kingdom of Great Britain and Northern Ireland • 1 years agoCannot load to buy my usual ticket
, • 1 years ago
cant log on to the app
Bill
, • 1 years agoSeems down - tried several devices.
JL
, • 1 years agosays my internet provider is blocking access!
Zak
, • 1 years agoUnresponsive
Brian Saperia
London, United Kingdom of Great Britain and Northern Ireland • 1 years agoThe
London, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Can’t add funds says app unavailable
Debbie Clarke
London, United Kingdom of Great Britain and Northern Ireland • 1 years agoTried last two days to add funds says app down
Roy Bainton
London, United Kingdom of Great Britain and Northern Ireland • 1 years agoI have been blocked by the Lottery as they state I'm not in the UK. I have never left the UK in ten years and have played the lottery on line every week. I have sent the lottery boffins my ISP, and today I received a message to say I'd won a Euromillions prize last night. But I can't get on the site to find out if I'm a millionaire!
Jeanette
Redmarshall, United Kingdom of Great Britain and Northern Ireland • 1 years agoUnable to log into app
Sandra Nurse
Cambridge, United Kingdom of Great Britain and Northern Ireland • 1 years agoApp will not open
Anon
San Francisco, United States of America • 1 years agoServer not found