Is National Lottery down - December, 2023?

National Lottery Outages and Status
National Lottery Logo

The National Lottery is a state-run lottery in the United Kingdom, operated by Camelot Group. It was launched in 1994 and has since become one of the most popular lotteries in the United Kingdom. Players can win prizes ranging from just a few pounds to millions of pounds by purchasing tickets and matching their numbers with those drawn in the weekly draws.

Last check: Just Now |

URL Checked:

http://national-lottery.co.uk/

Last Down:

Down (Right Now)

Response Time:

no response

National Lottery outages reported by users in the last 24 hours

No National Lottery problems reported in the last 24 hours

This chart shows the number of National Lottery outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

National Lottery Outage Locations

Location

Reports

Last Reported

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Glasgow, Scotland, GB

51

1 days ago

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Seaham, England, GB

493

2 days ago

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Cardiff, Wales, GB

32

3 days ago

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Paris, Ile-de-France, FR

3

7 days ago

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Belfast, Northern Ireland, GB

11

10 days ago

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Accra, Greater Accra Region, GH

1

16 days ago

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Dublin, Ohio, US

4

22 days ago

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Bengaluru, Karnataka, IN

1

25 days ago

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Chicago, Illinois, US

1

3 months ago

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Madrid, Madrid, Comunidad de, ES

1

3 months ago

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Frankfurt am Main, Hessen, DE

1

3 months ago

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Sydney, New South Wales, AU

1

4 months ago

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San Francisco, California, US

1

5 months ago

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, ,

13

ago

Most common National Lottery problems reported by users

68

Server Connection

24

Payouts

8

Not recognising account

Are you experiencing issues with National Lottery right now?

Is national-lottery.co.uk not working for you? If you are having issues with National Lottery, please use one of the options below to report a problem with the service

National-lottery.co.uk website response status history

Date and Time

Response Time

Status Code

11 Dec 2023 - 20:42

no response

400

11 Dec 2023 - 19:06

no response

400

11 Dec 2023 - 17:43

no response

400

11 Dec 2023 - 13:18

no response

400

11 Dec 2023 - 13:18

no response

400

11 Dec 2023 - 07:29

no response

400

11 Dec 2023 - 02:59

no response

400

This table shows the national-lottery.co.uk outage requests and response browser checks executed automatically by the SiteDown service. All data in the table is in the UTC time zone. If National Lottery is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

General Tips to Fix an National-lottery.co.uk

  • Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join National Lottery Discussion

Suggestions? Issues? Outages?
Please share your National Lottery experience with other users around the globe.

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Bo

Glasgow, United Kingdom 1 day ago

Down

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Marcin

London, United Kingdom 3 days ago

Not working

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Elena

Maidenhead, United Kingdom 4 days ago

National lottery site is down.

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Croydon, United Kingdom 4 days ago

Rubbish this app always down

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Patel

Rochdale, United Kingdom 4 days ago

This is happening regular in Leeds ls28

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Lambeth, United Kingdom 6 days ago

Security cetificate looks to be causig issues.

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J

Inchinnan, United Kingdom 6 days ago

Can't not connect

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Collin

York, United Kingdom 1 week ago

May I kno when the app will be Operational

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Bob Hamilton

Newport, United Kingdom 1 week ago

Keeps saying app temporarily unavailable since Friday

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Lionel

Paris, France 1 week ago

App not working

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York, United Kingdom 1 week ago

Can’t purchase tickets the app is down looks like

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mchen

London, United Kingdom 1 week ago

Supermarket lottery machines are not working in Bedford Sainsburys Tesco and Morrisons since at least Friday December 1st.

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Alana

Belfast, United Kingdom 1 week ago

Can’t add money

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S

Birmingham, United Kingdom 1 week ago

App loads then shuts

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Jacqueline Grove

Gloucester, United Kingdom 1 week ago

Says I am not in UK but I am

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Ann Moody

Hove, United Kingdom 1 week ago

Can not get on the website

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Em

Dorchester, United Kingdom 1 week ago

Can’t top up money to purchase

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Bradford, United Kingdom 1 week ago

Lotto app down and web site too

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Jl

Aylesbury, United Kingdom 1 week ago

Not loading, saying some message about parental controls

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Rotherham, United Kingdom 2 weeks ago

Can’t add money

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DerekS

Alfreton, United Kingdom 2 weeks ago

doesn't recognise my account since they added a requirement for date of birth

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Faith

Great Yarmouth, United Kingdom 2 weeks ago

not allowed to access the website

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Davey Boy

Hornsey, United Kingdom 2 weeks ago

Cannot connect to website again.

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R Troi

Paris, France 2 weeks ago

Will not connect to website

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Colindale, United Kingdom 2 weeks ago

Zoomed in can't play games

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Manchester, United Kingdom 2 weeks ago

The app is not working. I have deleted and reinstalled the app and the problem has not been resolved.

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Kate

Manchester, United Kingdom 2 weeks ago

App is not working and states I can't access it as my settings are wrong

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Paul

Leeds, United Kingdom 2 weeks ago

The national lottery app will not let me add any funds, says the app is temporailly unavailable

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Leasah simpson

Derby, United Kingdom 2 weeks ago

It won't let me log in

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Manchester, United Kingdom 2 weeks ago

App not working

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Liz

Glasgow, United Kingdom 2 weeks ago

No working

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John

Manchester, United Kingdom 2 weeks ago

cant access my account and web site seems to be down

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Coventry, United Kingdom 2 weeks ago

Unable to log in

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Nicholas cooper

Nottingham, United Kingdom 3 weeks ago

Can't log in app.

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S. Acton

Tower Hamlets, United Kingdom 3 weeks ago

Unable to log into lotto

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J b

Glasgow, United Kingdom 3 weeks ago

Won't let you log in and says it's you're internet

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Julie

London, United Kingdom 3 weeks ago

Not recognising my log in details

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High Wycombe, United Kingdom 3 weeks ago

Http error when trying to log into the app.

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Wolverhampton, United Kingdom 3 weeks ago

Down again

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A Wager

Chislehurst, United Kingdom 3 weeks ago

can't connect due to no secure connection

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Brian

Tiptree, United Kingdom 3 weeks ago

Can not buy online in app

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I an

Tower Hamlets, United Kingdom 3 weeks ago

Can't log in

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London, United Kingdom 3 weeks ago

Not able to add funds

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Ronnie Regan

Glasgow, United Kingdom 4 weeks ago

App down allows payment screen then closes down

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Spalding, United Kingdom 1 month ago

Constantly getting error 400

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Reggie guest

Newtownards, United Kingdom 1 month ago

Hello,when will the App be working again?

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Johnny Crowe

Stockport, United Kingdom 1 month ago

App not working

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A Bourne

Braintree, United Kingdom 1 month ago

Site is not obtainable.

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Birmingham, United Kingdom 1 month ago

Can not sign in to lottery app

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K

Hatfield, United Kingdom 1 month ago

Down

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R searle

Sheffield, United Kingdom 1 month ago

Can’t put funds on app

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London, United Kingdom 1 month ago

I can't sign into my account either today or last night keeps saying the server has a problem with my request

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john wilson

Nottingham, United Kingdom 1 month ago

euro millions gives sorry access to this page is restricted. when trying to pay

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Tamworth, United Kingdom 1 month ago

App is down

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Manchester, United Kingdom 1 month ago

Been trying for over an hour to purchase euro millions on app whats going on???

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Bideford, United Kingdom 1 month ago

Does not load

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Kenneth Wright

Glasgow, United Kingdom 1 month ago

Can't get in on mobile ... it tells me that it's unreachable

I need to request register with current email address kwright5234@gmail.com

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Stefan Kuc

Hull, United Kingdom 1 month ago

Cannot open app at screen to enter any of the draws

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Anthony Rusden

Leyton, United Kingdom 1 month ago

Not been able to log into the website for two days

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Tm

Cheltenham, United Kingdom 1 month ago

App will not load

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Shirley

Cheltenham, United Kingdom 1 month ago

Will not open says something to do with parental control and gambling !!!!! Was fine yesterday

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Wayne obee

Bromley, United Kingdom 1 month ago

App won’t load says age restricted but it always works - also website won’t load

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Jason

Southend-on-Sea, United Kingdom 1 month ago

It says app won’t load due to security settings . But all settings are ok

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Elaine

Farnborough, United Kingdom 1 month ago

Can't access account or website at all for a week now!!

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Shane hamilton

Harlow, United Kingdom 1 month ago

Needs to be sorted quickly

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Harrogate, United Kingdom 1 month ago

Cannot log in

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Liz

Bognor Regis, United Kingdom 1 month ago

Scratch card says 100% but won’t load, tried lots of times.

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Glasgow, United Kingdom 1 month ago

Unable to add funds

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Elaine Martin

Farnborough, United Kingdom 1 month ago

Can't access web site or account

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Trevor Hackey

Milton Keynes, United Kingdom 1 month ago

Not wirking

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Sharon Thomas

Barnstaple, United Kingdom 1 month ago

server down

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Alan

Manchester, United Kingdom 1 month ago

Cannot log on using app, it says ISP has blocked gambling sites. But I can use website.

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Robert Thomson

Pontefract, United Kingdom 1 month ago

App and website down for the last 14 hours

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Sharon Thomas

Barnstaple, United Kingdom 1 month ago

no access to the website

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Michael

Craigavon, United Kingdom 1 month ago

Can't login

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chris

Liverpool, United Kingdom 1 month ago

app and site its down. it`s 5:26 and site and app don`t work.

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Hemel Hempstead, United Kingdom 1 month ago

Down

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Louise Adam

Salisbury, United Kingdom 1 month ago

I try to log in using the app and it tells me that my app is unable to load for me, it goes on to say it could be a Wi-Fi issue or something similar and even says it could be down to parental locks or something (which is impossible as I've used this app for years) and it basically says to check my connections, update my settings and try again and if it doesn't work I can always check lottery results online using the website.

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A Bell

Livingston, United Kingdom 1 month ago

Unable to access due to server problems supposedly.

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Coventry, United Kingdom 1 month ago

Says parental lock in place, which isn't true

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Andrea

Hornsey, United Kingdom 1 month ago

I was in the middle of an instant win game and it’s gone off and I cannot log in to app or website for 1 and a half hours now???

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Ash

Plymouth, United Kingdom 1 month ago

Can't log in

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Gary

Bedford, United Kingdom 1 month ago

Unable to access

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Bigheadcase

Humber, United Kingdom 1 month ago

Sorry our app is unable to load for you....Sounds a bit pigeon English, then again it's hard to tell nowadays.

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Helen H

Hatfield, United Kingdom 1 month ago

Can’t open

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London, United Kingdom 1 month ago

Unable to access app

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Moira delahaye

Preston, United Kingdom 1 month ago

Cant log in

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Frank Sharkey

Manchester, United Kingdom 1 month ago

Cannot add funds this has been two weeks now. Tried all the recommendations catch, remove and reload. Nothing works just going to give it up.

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Joice

Dunfermline, United Kingdom 1 month ago

Says the site won't connect because it is unsupported

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Swansea, United Kingdom 1 month ago

App not loading

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PJ

Leeds, United Kingdom 1 month ago

Cannot add funds

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London, United Kingdom 1 month ago

App not working

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G

Royal Tunbridge Wells, United Kingdom 1 month ago

Can’t wait for Camelot not to be involved with the National lottery. Absolute shambles of a company. Not been able to load the App or website for over a month now!!!

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Catherine

Farnborough, United Kingdom 1 month ago

I cannot access the national lottery website, no problems with any others. Whst should I do?
Thankyou.

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Raj

Royal Leamington Spa, United Kingdom 1 month ago

Keeps saying app is temp unavailable as I want to top up funds

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Paul Blight

Farnborough, United Kingdom 1 month ago

My login has not worked for 2 days (Oct 20, 21). The website is down; I tried several times to no avail. Cannot buy a ticket for tonight's game.

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Glasgow, United Kingdom 1 month ago

Keeps saying app is unavailable at the moment , been like that for three days

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Phil

Maidstone, United Kingdom 1 month ago

Can’t update funds

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Maria

Leeds, United Kingdom 1 month ago

Can't access the app

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Eve

Chesterfield, United Kingdom 1 month ago

Unable to connect using app

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Jan Fielden

Salford, United Kingdom 1 month ago

I live in huddersfield uk. your app reports that I am not in the UK and so I can't play tonight.

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Emma, Aberdeenshire

Farnborough, United Kingdom 1 month ago

Could not access site on 17th October. Message said DNS has been reset. Tried again today (18th) and still getting same message. I live a long way from a shop so rely on website to be able to take part.

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Maria

Leeds, United Kingdom 1 month ago

Asking for one time padseord6?

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Toby Thompson

Dursley, United Kingdom 1 month ago

Site totally down-again

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Liverpool, United Kingdom 1 month ago

Down for the last 3hrs and still down

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Madrid, Spain 1 month ago

Why is it always down on a Friday

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Jaycoff

Glasgow, United Kingdom 1 month ago

Can`t add money to my account

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A

Manchester, United Kingdom 2 months ago

Been unavailable for 7 days won't let me add funds so can't play

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Rob Sargeant

Exeter, United Kingdom 2 months ago

Site is telling me I am not in the UK.

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Amy Northampton

Birmingham, United Kingdom 2 months ago

App unavailable?

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M corbett

Glasgow, United Kingdom 2 months ago

Can’t add funds to my account

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Ian

Northampton, United Kingdom 2 months ago

Lottery app isn't responding

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Holborn, United Kingdom 2 months ago

No access

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Nigel

Coventry, United Kingdom 2 months ago

I can't add funds to my account

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G Tull

Staines-upon-Thames, United Kingdom 2 months ago

We can’t access website or app Hampshire

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Rob clark

Pilsley, United Kingdom 2 months ago

Can't log in

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Penrith, United Kingdom 2 months ago

I can’t check my results what is going on here

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Milton Keynes, United Kingdom 2 months ago

Won't scan

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Diane

London, United Kingdom 2 months ago

Can’t add funds

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Bolton, United Kingdom 2 months ago

says temporarily unavailable

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Margaret

Renton, United Kingdom 2 months ago

Doesn't recognise my password have reset many times

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fredhammett@btinterbet,com

Rickmansworth, United Kingdom 2 months ago

cchanged password still cannot loc on

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Oxford, United Kingdom of Great Britain and Northern Ireland 2 months ago

Server connection

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Maldon, United Kingdom of Great Britain and Northern Ireland 2 months ago

Can’t add funds

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Sam

Croydon, United Kingdom of Great Britain and Northern Ireland 2 months ago

Says I’m not in the U.K.

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Paul Geary

Manchester, United Kingdom of Great Britain and Northern Ireland 2 months ago

Keeps saying my log in details are not correct, when they are

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Dave

Carrickfergus, United Kingdom of Great Britain and Northern Ireland 2 months ago

Not working

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Dave

Carrickfergus, United Kingdom of Great Britain and Northern Ireland 2 months ago

Can’t add funds

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Mav

Tawstock, United Kingdom of Great Britain and Northern Ireland 2 months ago

Your website is down

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Newport, United Kingdom of Great Britain and Northern Ireland 2 months ago

It says pls try later

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Exeter, United Kingdom of Great Britain and Northern Ireland 2 months ago

the app is not letting me put funds on

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Antony Sutton

Manchester, United Kingdom of Great Britain and Northern Ireland 2 months ago

Unable to download app

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Manchester, United Kingdom of Great Britain and Northern Ireland 2 months ago

Cannot add funds today

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York, United Kingdom of Great Britain and Northern Ireland 2 months ago

App not working

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Clanalba1320

Edinburgh, United Kingdom of Great Britain and Northern Ireland 2 months ago

Cant access portal to but lottery ticket and the euro lottery is the same. Comes up saying
This site can’t provide a secure connectiongggtrenks.com sent an invalid response.
Try running Windows Network Diagnostics.
ERR_SSL_PROTOCOL_ERROR

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Leicester, United Kingdom of Great Britain and Northern Ireland 2 months ago

Can't credit account

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Deborah Haddadi

Barbican, United Kingdom of Great Britain and Northern Ireland 2 months ago

invalid response error

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Clanalba1320

Edinburgh, United Kingdom of Great Britain and Northern Ireland 2 months ago

Cant get access to purchase tickets on the website

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Lesley.dinsdale

Newport, United Kingdom of Great Britain and Northern Ireland 2 months ago

When I try to top up my app says the lottery site is down try later?

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John

Madrid, Spain 2 months ago

Server not found

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Manchester, United Kingdom of Great Britain and Northern Ireland 2 months ago

Won't accept a card payment

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Tharmarajah komathan

London, United Kingdom of Great Britain and Northern Ireland 2 months ago

My App not working

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London, United Kingdom of Great Britain and Northern Ireland 2 months ago

Not worked for weeks

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Mr V Neale

Birmingham, United Kingdom of Great Britain and Northern Ireland 2 months ago

It says server is down? Constant glitches wit this app. I thinking of going back to buying my tickets at the supermarket check out!!!
Too many glitches once too often .

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Mia

Clacton-on-Sea, United Kingdom of Great Britain and Northern Ireland 2 months ago

Not loading

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Kimberley croucher

Alburgh, United Kingdom of Great Britain and Northern Ireland 3 months ago

Ant buy lotto or Set for Life tickets. Euro millions ok.

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Samantha chorley

Newbridge, United Kingdom of Great Britain and Northern Ireland 3 months ago

Not logging in

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Chris Dwyer

Manchester, United Kingdom of Great Britain and Northern Ireland 3 months ago

Says I’m not in the UK when I am !!!!!!!

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Manchester, United Kingdom of Great Britain and Northern Ireland 3 months ago

You are offline

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Reading, United Kingdom of Great Britain and Northern Ireland 3 months ago

Down

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I. Masterson

Manchester, United Kingdom of Great Britain and Northern Ireland 3 months ago

Why can't I play Thunderball today

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Pauline Wilson

Exeter, United Kingdom of Great Britain and Northern Ireland 3 months ago

I have been trying for 3 days to add more money so I can buy tickets but keeps telling me to retry. Cleared cache still not working

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Birmingham, United Kingdom of Great Britain and Northern Ireland 3 months ago

Tried 5 times to pay by card, and each time it’s been declined, my bank say there is nothing wrong with my bank account

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GRAHAM LANE

Morpeth, United Kingdom of Great Britain and Northern Ireland 3 months ago

will let me add funds but wont finalise selection of numbers

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Ann

Cranfield, United Kingdom of Great Britain and Northern Ireland 3 months ago

Instant win problem. Chucks me out at the end of a game and doesn’t record it as finished. So when I log in, I have an unfinished game which is the same as the one I just played. Can’t get any further than that.

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C. Gibbins

Warrington, United Kingdom of Great Britain and Northern Ireland 3 months ago

I can log in but when I select a ticket to purchase on the national lottery it keeps kicking me out to the log in page saying it's restricted ( managed to purchase a euromillikns ticket)

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Josh

London, United Kingdom of Great Britain and Northern Ireland 3 months ago

Keep getting logged out every 5 seconds.

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Swansea, United Kingdom of Great Britain and Northern Ireland 3 months ago

Says our app is temporarily unavailable

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S Patel

Uxbridge, United Kingdom of Great Britain and Northern Ireland 3 months ago

Wouldn't let you buy ticket. When press Play button it logs out automatically with message Restricted Page Can not access,

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Cranfield, United Kingdom of Great Britain and Northern Ireland 3 months ago

I played an instant win game, won £20 but instead of adding the £20 to my account, I was chucked out saying my session had expired. Now when I log in I have an unfinished game, the same one I played before. I play it again, win £20 again, and get chucked out….

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Brian Hunter

Crosshouse, United Kingdom of Great Britain and Northern Ireland 3 months ago

Constantly ask me to sign in over and over again

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Andre

London, United Kingdom of Great Britain and Northern Ireland 3 months ago

The National Lottery website keeps saying my session has expired within seconds of signing in

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Eli

London, United Kingdom of Great Britain and Northern Ireland 3 months ago

Every time I sign in, I get signed out within just a few seconds. Can't buy any tickets. Impossible!

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Keith William Batcheltor

London, United Kingdom of Great Britain and Northern Ireland 3 months ago

Repeated requests to login

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N , Whitford

Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland 3 months ago

Can’t access the website, all other websites fine

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livian@blueyonder.co.uk

Wolverhampton, United Kingdom of Great Britain and Northern Ireland 3 months ago

Log-in page won't allow input into 'add funds'

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T

Newport, United Kingdom of Great Britain and Northern Ireland 3 months ago

Can't add funds, non responsive

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Stevenage, United Kingdom of Great Britain and Northern Ireland 3 months ago

Keeps saying app temporary not working but this has been going on for days now and fed up with it it’s a joke

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Kenny

Edinburgh, United Kingdom of Great Britain and Northern Ireland 3 months ago

Can't add funds

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Kevin Baldwin

Bristol, United Kingdom of Great Britain and Northern Ireland 3 months ago

Not working

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Jackie O'Donnell

Alloway, United Kingdom of Great Britain and Northern Ireland 3 months ago

App currently unavailable

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Belfast, United Kingdom of Great Britain and Northern Ireland 3 months ago

Down

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Josephine Troy

London, United Kingdom of Great Britain and Northern Ireland 3 months ago

After I login, I can't access my saved results nor any games, why?

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Tesh

London, United Kingdom of Great Britain and Northern Ireland 3 months ago

Not updated and non responsive

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Reading, United Kingdom of Great Britain and Northern Ireland 3 months ago

Cannot get Tuesday numbers up

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Cyndy Brown

Portsmouth, United Kingdom of Great Britain and Northern Ireland 3 months ago

Stuck on 'confirm your ticket' page - can't confirm, or leave page, or do anything! Frozen!

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Gabby

Cambois, United Kingdom of Great Britain and Northern Ireland 3 months ago

It won't let me deposit

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Graham

Letheringsett, United Kingdom of Great Britain and Northern Ireland 3 months ago

Failing to publish todays draw results

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Paul Shersby

Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland 3 months ago

App not working

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Hartlepool, United Kingdom of Great Britain and Northern Ireland 3 months ago

Down

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Trevor Woodward

Leicester, United Kingdom of Great Britain and Northern Ireland 3 months ago

It is not working

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Tim

Frankfurt am Main, Germany 3 months ago

App claims I am not online

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K. Greene

Belfast, United Kingdom of Great Britain and Northern Ireland 3 months ago

Firefox, Google Chrome, MS Edge, all cannot access the website at 1515 on 18 August 2023.

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Nottingham, United Kingdom of Great Britain and Northern Ireland 3 months ago

Haven’t been able to add funds for 2 days now

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Mark

Reading, United Kingdom of Great Britain and Northern Ireland 3 months ago

For 2 days it has said our app is temporarily unavailable

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Mike

Burnley, United Kingdom of Great Britain and Northern Ireland 3 months ago

App will not allow additional funds to be added just comes up with there is a problem with our app please try again latter its been like this for over 24hours

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Paul Newman

London, United Kingdom of Great Britain and Northern Ireland 4 months ago

i cant top up my balance the app opens i can buy tickets .when i try to add money . i get a message the the app is down

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Mike

Middlesbrough, United Kingdom of Great Britain and Northern Ireland 4 months ago

unable to log in

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Elisha

Chester, United Kingdom of Great Britain and Northern Ireland 4 months ago

Cand add funds

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Alan Thompson

Manchester, United Kingdom of Great Britain and Northern Ireland 4 months ago

Each time I try to buy a ticket, I get to the add to your funds part then it states there is a problem with the app??

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Steven lock

Manchester, United Kingdom of Great Britain and Northern Ireland 4 months ago

Can log on but can't add funds to play

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Adrian

Shrewsbury, United Kingdom of Great Britain and Northern Ireland 4 months ago

Cent log onto app

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Stephen

London, United Kingdom of Great Britain and Northern Ireland 4 months ago

App opens but won’t allow any activity

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pfw

London, United Kingdom of Great Britain and Northern Ireland 4 months ago

App will not load on Galaxy S 20 Ultra

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Shane

Bridgwater, United Kingdom of Great Britain and Northern Ireland 4 months ago

Cant buy my tickets

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IC

Glasgow, United Kingdom of Great Britain and Northern Ireland 4 months ago

Not able to log on

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Nat

Aberdeen, United Kingdom of Great Britain and Northern Ireland 4 months ago

Can't log onto to website or App.

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Sam

Southtown, United Kingdom of Great Britain and Northern Ireland 4 months ago

Lottery app not working

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Brian

London, United Kingdom of Great Britain and Northern Ireland 4 months ago

App not working

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Jill

Sheffield, United Kingdom of Great Britain and Northern Ireland 4 months ago

Unable to get on page.

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ajax

West Didsbury, United Kingdom of Great Britain and Northern Ireland 4 months ago

neither the app or web are loading

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London, United Kingdom of Great Britain and Northern Ireland 4 months ago

app saying unable to load

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a gibson

Fiskerton, United Kingdom of Great Britain and Northern Ireland 4 months ago

can't get into app OR website

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Rob K

Portsmouth, United Kingdom of Great Britain and Northern Ireland 4 months ago

Times out

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Steve

Whiteley, United Kingdom of Great Britain and Northern Ireland 4 months ago

Not loading

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gav84

Edinburgh, United Kingdom of Great Britain and Northern Ireland 4 months ago

app and website down

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trevor deighton

Seacroft, United Kingdom of Great Britain and Northern Ireland 4 months ago

leeds ls9 no connection to lottery web site

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IP Freely

Cambridge, United Kingdom of Great Britain and Northern Ireland 4 months ago

App and website down

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tiger

Barking, United Kingdom of Great Britain and Northern Ireland 4 months ago

cant get on

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frank

Forres, United Kingdom of Great Britain and Northern Ireland 4 months ago

wont login on app or website

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Kevin Wilson

Leeds, United Kingdom of Great Britain and Northern Ireland 4 months ago

cant connect

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Colsterworth, United Kingdom of Great Britain and Northern Ireland 4 months ago

App not loading or allowing any sign in

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Brown

Glasgow, United Kingdom of Great Britain and Northern Ireland 4 months ago

Not working

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Hayley

Reading, United Kingdom of Great Britain and Northern Ireland 4 months ago

Unable to load app or website

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Norma I'anson

Piercebridge, United Kingdom of Great Britain and Northern Ireland 4 months ago

Unable to get into app

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Bob

Newport, United Kingdom of Great Britain and Northern Ireland 4 months ago

not able to log in

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Glasgow, United Kingdom of Great Britain and Northern Ireland 4 months ago

Website down

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Ann Pattemore

Salisbury, United Kingdom of Great Britain and Northern Ireland 4 months ago

Web site down

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prose

Manchester, United Kingdom of Great Britain and Northern Ireland 4 months ago

Can't log in

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Gothic

Leeds, United Kingdom of Great Britain and Northern Ireland 4 months ago








The site has been down, on and off, since Saturday. Not a good look for time-sensitive ticket sales.

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William Hunter

Martock, United Kingdom of Great Britain and Northern Ireland 4 months ago

App and Website down.

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MizAli

Wolverhampton, United Kingdom of Great Britain and Northern Ireland 4 months ago

cannot connect to website for past 24 hours

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George Sanderson

Carluke, United Kingdom of Great Britain and Northern Ireland 4 months ago

Can't connect on either Mobile app or Laptop. Says I'm not connected to the internet. when in fact all other applications are ok.

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MC

Grosmont, United Kingdom of Great Britain and Northern Ireland 4 months ago

Site and app won’t load

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Terry

Leeds, United Kingdom of Great Britain and Northern Ireland 4 months ago

Says the site cannot be reached still

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R Slee

Manchester, United Kingdom of Great Britain and Northern Ireland 4 months ago

Keep getting you are off line check your connections

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Leeds, United Kingdom of Great Britain and Northern Ireland 4 months ago

Server unavailable

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Samay

Glasgow, United Kingdom of Great Britain and Northern Ireland 4 months ago

Neither website or app working for https://www.national-lottery.co.uk/

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Garry Robinson

Manchester, United Kingdom of Great Britain and Northern Ireland 4 months ago

Cannot connect at all with the website.

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Mark

Pagham, United Kingdom of Great Britain and Northern Ireland 4 months ago

Getting name not resolved message

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Banbury, United Kingdom of Great Britain and Northern Ireland 4 months ago

can't log in - get to site

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Susan Knief

Swindon, United Kingdom of Great Britain and Northern Ireland 4 months ago

page says not available, managed to add funds when it suddenly worked and now gone again - same last night

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Nigel T

Saint Albans, United Kingdom of Great Britain and Northern Ireland 4 months ago

web site still down, has not been available for several hours.

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MR IAN GIBSON

Durham, United Kingdom of Great Britain and Northern Ireland 4 months ago

site not available

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Uxbridge, United Kingdom of Great Britain and Northern Ireland 4 months ago

Connected via WiFi app advising no tconnected

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Bill Burchell

Durham, United Kingdom of Great Britain and Northern Ireland 4 months ago

IPhone App is unavailable in Hartlepool area

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Jim

Belfast, United Kingdom of Great Britain and Northern Ireland 4 months ago

How can i get the app working again

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Ruth Powdrill

Hamilton, United Kingdom of Great Britain and Northern Ireland 4 months ago

Saying off line everytime my internet is fine though

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pjnor

Leeds, United Kingdom of Great Britain and Northern Ireland 4 months ago

Website down using multi browsers

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London, United Kingdom of Great Britain and Northern Ireland 4 months ago

Website & app not working

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A town

Manchester, United Kingdom of Great Britain and Northern Ireland 4 months ago

Cannot get on app

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Stu

Walton le Dale, United Kingdom of Great Britain and Northern Ireland 4 months ago

Can’t access app or website, north west

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London, United Kingdom of Great Britain and Northern Ireland 4 months ago

Can’t get on the app

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Albert

Chelmsford, United Kingdom of Great Britain and Northern Ireland 4 months ago

website is down

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Me

Manchester, United Kingdom of Great Britain and Northern Ireland 4 months ago

Down again

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Alan. R

Haydon Bridge, United Kingdom of Great Britain and Northern Ireland 4 months ago

Not able to sign in. Put password in and it goes back to sign in page

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Telford, United Kingdom of Great Britain and Northern Ireland 4 months ago

Disgusting

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cliff williams

Aberdeen, United Kingdom of Great Britain and Northern Ireland 4 months ago

cannot connect to the website

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Phil

Durham, United Kingdom of Great Britain and Northern Ireland 4 months ago

Unable to login to App

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Cilla

Bradford, United Kingdom of Great Britain and Northern Ireland 4 months ago

It's saying I'm not connected to Internet but I am

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John

Liverpool, United Kingdom of Great Britain and Northern Ireland 4 months ago

App not working - website not working - server error

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Brighton, United Kingdom of Great Britain and Northern Ireland 4 months ago

Bern forced to reset password but email not sent so c ant login.

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Robert Taylor

Saltfleetby Saint Peter, United Kingdom of Great Britain and Northern Ireland 4 months ago

cannot connect to web page sat 22/07/23 19.54 pm

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MR LEE HONEY

Exeter, United Kingdom of Great Britain and Northern Ireland 4 months ago

Cannot open website or app to purchase our weekly tickets

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Jane Bendle

Swindon, United Kingdom of Great Britain and Northern Ireland 4 months ago

Can’t open App

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Dawn Evans

Preston, United Kingdom of Great Britain and Northern Ireland 4 months ago

Cannot load to buy my usual ticket

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, 4 months ago

cant log on to the app

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Bill

, 4 months ago

Seems down - tried several devices.

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JL

, 4 months ago

says my internet provider is blocking access!

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Zak

, 4 months ago

Unresponsive

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Brian Saperia

London, United Kingdom of Great Britain and Northern Ireland 4 months ago

The

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London, United Kingdom of Great Britain and Northern Ireland 4 months ago

Can’t add funds says app unavailable

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Debbie Clarke

London, United Kingdom of Great Britain and Northern Ireland 5 months ago

Tried last two days to add funds says app down

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Roy Bainton

London, United Kingdom of Great Britain and Northern Ireland 5 months ago

I have been blocked by the Lottery as they state I'm not in the UK. I have never left the UK in ten years and have played the lottery on line every week. I have sent the lottery boffins my ISP, and today I received a message to say I'd won a Euromillions prize last night. But I can't get on the site to find out if I'm a millionaire!

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Jeanette

Redmarshall, United Kingdom of Great Britain and Northern Ireland 5 months ago

Unable to log into app

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Sandra Nurse

Cambridge, United Kingdom of Great Britain and Northern Ireland 5 months ago

App will not open

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Anon

San Francisco, United States of America 5 months ago

Server not found

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Frequently Asked Questions

It seems that the website National-lottery.co.uk might be experiencing temporarily outage

If you are experiencing slow performance while using National-lottery.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.