Is Sainsbury's Bank down - May, 2024?
Sainsbury's Bank Outages and Status
Sainsbury's Bank is a financial services provider in the United Kingdom, owned by J Sainsbury plc. It offers a range of banking and insurance services, including current accounts, savings accounts, mortgages, loans, travel money and credit cards. It also provides car, home and pet insurance, as well as life assurance and travel insurance.
Anne Howe
Northampton, United Kingdom • 1 month agoCould not use credit card on amazon despite having plenty of credit
Simon Halder
Dudley, United Kingdom • 1 month agoCan't login t Sainsburys Cash Passport today?
Sue
Greenwich, United Kingdom • 1 month agoI’ve been trying to access my credit card app for a couple of hours but it just keeps saying the app is undergoing maintenance.
Dunfermline, United Kingdom • 1 month ago
App down for maintenance and card been declined
steve
Manchester, United Kingdom • 2 months agowont accept details saying incorrect
Mr william trevelyan
Sittingbourne, United Kingdom • 2 months agoIam unable to log in to the app
Chris Dalliston
Whittlesey, United Kingdom • 2 months agoOnly given 8 seconds to log in. It can't be done!
Gerry Maguire
Craigavon, United Kingdom • 2 months agoCannot log on. Screen says online banking not currently available?
Horsham, United Kingdom • 2 months ago
Site does not give timescale or why I cannot login. Poor.
Mexborough, United Kingdom • 2 months ago
Error code lvdcon6
Joseph Izzo
Banbury, United Kingdom • 2 months agoIT says credentials incorrect when they are not and also cant log in on the app
Keith Priest
Leighton Buzzard, United Kingdom • 2 months agoDown?
P Le Maistre
Sutton Coldfield, United Kingdom • 2 months agoMessages says :
"An unexpected error occurred when checking your details. Please try again. If the problem continues, call us."
There's nothing wrong with my details, they've always worked before
Susan Hamilton
Barking, United Kingdom • 2 months agoError code INITCON6 on app.
Port Talbot, United Kingdom • 2 months ago
Unable to log in
Sutton, United Kingdom • 2 months ago
Unable to login to the app
andrea mifsud
Tredegar, United Kingdom • 2 months agocan't log in
Barbara
Harpenden, United Kingdom • 2 months agocannot loogin
Peter
Egham, United Kingdom • 2 months agocannot login. They say incorrect details but they are correct
Mike Rayment
Tonbridge, United Kingdom • 2 months agoApp won’t load on iPad on android with error code LVDCON6
Julian Dean
Reading, United Kingdom • 2 months agoNot working Just show login details ERROR
Tony longhorn
London, United Kingdom • 3 months agoCannot get the app to open
Lisa La Vattiata
Colindale, United Kingdom • 3 months agoYour session has expired for security reasons, so we’ve logged you out.
This is what happens if I try to log in to my account. Can anyone help please?
Phil
Hackney, United Kingdom • 3 months agoLogin page will not download.
Cleared cache and cookies.
Still no.
Richard Eden
Northampton, United Kingdom • 3 months agoI cannot login to my Sainsburys Bank online account and I cannot make a payment to it from my Lloyds account
Jamie
Colchester, United Kingdom • 3 months agoSainsburys pet insurance website seems to be down. I have tried on multiple devices.
Annoyed
Irlam, United Kingdom • 4 months agoCorrect details don't work, recovery emails not sent. Very poor.
spice
Bolton, United Kingdom • 5 months agounable to log on, error shown
Hazel Loftus
Luton, United Kingdom • 5 months agoNot able to pay credit card on phone , no service
David Samuel Carlin
Winchester, United Kingdom • 5 months agoI type in my username and the last 3 digits of my mobile. Then Sainsbury's sends a passcode to my mobile. However no box to put it in appears on any browser I have tried. Instead I am informed: "Your session has expired for security reasons, so we’ve logged you out." I have cleared my browser, restarted my computer tried multiple devices and even phoned them. All I got after 3 minutes on the line listening to their automated call system :"Please use our online banking system for managing your account. If you would like to hear these options again..." I have reset my password, checked my username and nothing. Its been 3 days now. 11/11/2023. I do not want to use their app on my phone.
Daniel Wilson
Manchester, United Kingdom • 6 months agosite is unreachable
Anita Patel
Holsworthy, United Kingdom • 6 months agoCalled Tel number at 12.53 am Tues 24 Oct unable to hear automated message kept breaking up used landline but same issue unable to make payment.
RT
London, United Kingdom • 6 months agoLog in and get message that no credit card registered
Christopher Williams
Southwark, United Kingdom • 6 months agoI cancelled my transaction at Sainsbury Fulham palace road W6..however the cash machine deduction 20 pounds of my account and did not dispense my money
Fiona Woffenden
Bearsden, United Kingdom • 6 months agoUnable to get code to finish login
Valerie Ashley
Plymouth, United Kingdom • 6 months agoWhy is bank not validating payment to sainsburys delivery pass
geoff
Limassol, Cyprus • 6 months agocant access my credit card account
Nancy Henderson
Ferndale, United Kingdom • 6 months agoLog in system does not appear to,be working
Abbey Wood, United Kingdom • 6 months ago
hangs on ac verification
John Natt
Herne Bay, United Kingdom • 6 months agotried to login on several occasions with correct data but no luck
Joy
Northallerton, United Kingdom • 6 months agoStuck on verifying account
South Benfleet, United Kingdom • 6 months ago
Cannot log in to on line account
Chris Brant
Evesham, United Kingdom • 6 months agoCant logon Tried Chrome & Edge...
Kathleen Yeadon
Bolton, United Kingdom • 6 months agoWill not allow me to log in and I have tried on two devices
Jim McCulloch
Sydney, Australia • 6 months agoI have been trying to call Sainsbury a Bank from Australia in the international line +441315498040 each time I select option 2 the line disconnects
Lottie
East Stourmouth, United Kingdom of Great Britain and Northern Ireland • 7 months agoCan't log in
Denise Ann Taylor
Swindon, United Kingdom of Great Britain and Northern Ireland • 7 months agoI need to SPEAK to a Manager urgently NOT by using the telephone no 08085405060 My telephone no 01794301601
Martyn Taylor
Birmingham, United Kingdom of Great Britain and Northern Ireland • 7 months agoI have a problem logging into online balance.
Not happy!
Warrington, United Kingdom of Great Britain and Northern Ireland • 7 months agoI cannot log in to online banking this is on top of an issue with the wrong statements being sent out!
PJ
Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months agoSainsbury advise that there are problems credit card Mastercard online purchases which are continually being declined due to an unresolved problem. They have bio idea when this will be resolved. Only affecting online purchases.
Loraine McCready
Hartlepool, United Kingdom of Great Britain and Northern Ireland • 7 months agoI cannot contact you!!!!
There is no one to speak to
I can't log in
I am victim of scam. Last purchase 23.99!
Where can I get contact??
David
, • 7 months agomaking a payment. Authorised on my Banking App. Sainsburys Card Shut Down. Don't know if it took payment or not. Unavailable now.
Jane Grogan
, • 7 months agoJust keeps taking me back to the log in again.
Kilgetty, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Down for maintenance
Yvonne Daniel
Denia, Spain • 7 months agoNo phone service. Calls do not connect to an advisor. Have been trying to speak to someone for two days as they have blocked my account for "security" reasons. Sent them original documentation as proof of my address change so they could send me Security number to re set my account. Three and a half weeks later, no letter from them and unable to speak to them on either of their phone numbers. Disgraceful!
Cantley, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Can't log in
graham
Annesley, United Kingdom of Great Britain and Northern Ireland • 7 months agopet portal not allowing log in,
Exeter, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Can't log onto pet portal
Frances Patricia Burnett
Reading, United Kingdom of Great Britain and Northern Ireland • 8 months agounable to log in to savings account
Louisa
Nicosia, Cyprus • 8 months agoTravel money app down
Sue
Sandwich, United Kingdom of Great Britain and Northern Ireland • 8 months agoWhen logging in I'm not receiving one time verification code to mobile phone!?
Sabrina
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 8 months agounable to log into app
Ruth Holman
Exeter, United Kingdom of Great Britain and Northern Ireland • 8 months ago4 days of being unable to log in to car insurance portal. Technical difficulties. Unable to get response from phone line.
Theo
London, United Kingdom of Great Britain and Northern Ireland • 8 months agoWhenever I try to log in, I get redirected back to the first page of the login information. I get no error, but I cannot access my account
Shelly Goodman
London, United Kingdom of Great Britain and Northern Ireland • 8 months agoCan’t get into Sainsbury’s Cash Passport site
Vivien Robinson
London, United Kingdom of Great Britain and Northern Ireland • 8 months agoWhy doesn’t my credit card work online ?
Helsinki, Finland • 8 months ago
Phone Numbers don’t work
Luencina Zankl
Eastleigh, United Kingdom of Great Britain and Northern Ireland • 9 months agoIt just keeps taking me back to log in page constantly
Jane
Rowton, United Kingdom of Great Britain and Northern Ireland • 9 months agoNot available when trying to log in
Val
Reading, United Kingdom of Great Britain and Northern Ireland • 9 months agoSainsbury bank online site not accessible
Aighty Werker
Shanklin, United Kingdom of Great Britain and Northern Ireland • 9 months agoYep. It's down. They're not giving a time window. Come on on-call support team...Pull your finger out.
Ashby de la Zouch, United Kingdom of Great Britain and Northern Ireland • 9 months ago
App says untrusted network and won’t open
Susan Bartlett
Shepton Mallet, United Kingdom of Great Britain and Northern Ireland • 9 months agoMy Sainsbury's New credit card has been cancelled without any explanation. On Friday 21/07/23 l only found this out when l tried to use the automated payment system when a record message said there was a problem. I always pay my balance in full not to incur interest charges. A phone operative came on the line to inform me l couldn't make a payment because the card had been cancelled due to a security issue., and a new card would be issued and this could take upto 7 to 10 days . I was given no warning to say l am annoyed is a under statement. I use my card every day , l hope you will reimburse me for the Nectar points l am missing out on .
Suebee01@hotmail.co.uk
Pete Leahy
Blackwall, United Kingdom of Great Britain and Northern Ireland • 9 months agoCan't receive OTP code & can't get through by phone
Nigel allen
Birmingham, United Kingdom of Great Britain and Northern Ireland • 9 months agoCan't enter last any numbers for phone number
Lynn Real
Trimley St Mary, United Kingdom of Great Britain and Northern Ireland • 9 months agoCannot input 3 numbers from phone for identity to log into banking on line
Lynn Real
Trimley St Mary, United Kingdom of Great Britain and Northern Ireland • 9 months agoFelixstowe has no access to online access since 2 this morning
Keith
Gwennap, United Kingdom of Great Britain and Northern Ireland • 9 months agoSite won't allow me to enter the last 3 didgets of my mobile number
Asfordby, United Kingdom of Great Britain and Northern Ireland • 9 months ago
It won't let me provide my last 3 digits of my mobile number.
Robert Plummer
London, United Kingdom of Great Britain and Northern Ireland • 9 months agoThe login screen is not allowing me to type in the last 3 digits of my mobile number.
Jill
, • 9 months agoTrying to login, it says maintenance is going on. Website says no maintenance going on. Problem has been going on for several hours.
Jonathan
Bodmin, United Kingdom of Great Britain and Northern Ireland • 9 months agoError code golcons when trying to log in
June Knepper
Hexham, United Kingdom of Great Britain and Northern Ireland • 9 months agoI am unable to pay my credit card bill either online or by phone. Online it says auth.sainsburysbank.co.uk refused to connect. By phone when I select the right option it cannot understand that I want to pay my bill using a debit card.
Jason
Abbotsford, United Kingdom of Great Britain and Northern Ireland • 9 months agoLogin issues
Eggers
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 9 months agoTried a few times, whilst no noted maintenance etc, get the following response when try to access online banking: “Online banking is not available at the moment”.
Lois
Belfast, United Kingdom of Great Britain and Northern Ireland • 9 months agoI can’t log into my account, even though received the otp several times, the main page says there is error. There is no error on my end.
Peter Halls
London, United Kingdom of Great Britain and Northern Ireland • 9 months agoI have been asked to ring the bank over a payment issue but the telephone line reports a problem each time and i am expecting a delivery this evening
Anne
Poole, United Kingdom of Great Britain and Northern Ireland • 11 months agoHave tried several times over the last few days to log in to my Sainsburys bank account but I either can't log on or am thrown out again as soon as I click to view anything. Very frustrating.
sandra woods
London, United Kingdom of Great Britain and Northern Ireland • 11 months agoI have tried three different internet servers on my computer but keep getting access denied message. I can access other banking websites