Is Sainsbury's Bank down - September, 2024?
Sainsbury's Bank is a financial services provider in the United Kingdom, owned by J Sainsbury plc. It offers a range of banking and insurance services, including current accounts, savings accounts, mortgages, loans, travel money and credit cards. It also provides car, home and pet insurance, as well as life assurance and travel insurance.
URL Checked:
https://www.sainsburysbank.co.uk/
Last Down:
not recently
Response Time:
1.25 ms.
Sainsbury's Bank outages reported by users in the last 24 hours
No Sainsbury's Bank problems reported in the last 24 hours
This chart shows the number of Sainsbury's Bank outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Sainsbury's Bank User Reports
Check out the latest user reports on Sainsbury's Bank, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Sep 11, 2024 - 10:30A visitor from Slough, United Kingdom has reported a problem with Mobile Banking
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Aug 19, 2024 - 21:14
A visitor from Mangotsfield, United Kingdom has reported a problem with Account Balances
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Aug 18, 2024 - 23:01
A visitor from Harringay, United Kingdom has reported a problem with Account Balances
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Aug 11, 2024 - 06:49
A visitor from Banbury, United Kingdom has reported a problem with Account Balances
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Aug 10, 2024 - 22:05
A visitor from Heysham, United Kingdom has reported a problem with Mobile Banking
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Aug 10, 2024 - 20:46
A visitor from Cranford, United Kingdom has reported a problem with Account Balances
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Aug 04, 2024 - 07:51
A visitor from Farnborough, United Kingdom has reported a problem with Account Balances
Join Sainsbury's Bank Discussion
Suggestions? Issues? Outages?Please share your Sainsbury's Bank experience with other users around the globe.
Most common Sainsbury's Bank problems reported by users
Account Balances
Mobile Banking
Sainsbury's Bank Outage Locations
Location
Reports
Last Reported
Slough, England, GB
189
2 days ago
Dunfermline, Scotland, GB
16
6 months ago
Craigavon, Northern Ireland, GB
6
6 months ago
Port Talbot, Wales, GB
9
7 months ago
Riyadh, Riyadh Region, SA
1
10 months ago
Limassol, Limassol District, CY
1
11 months ago
Sydney, New South Wales, AU
1
11 months ago
Nicosia, Lefkosia, CY
1
1 years ago
Helsinki, Uusimaa, FI
6
1 years ago
, ,
7
ago
Are you experiencing issues with Sainsbury's Bank right now?
Is sainsburysbank.co.uk not working for you? If you are having issues with Sainsbury's Bank, please use one of the options below to report a problem with the service
sainsburysbank.co.uk website response status history
Date and Time
Response Time
Status Code
Sep 14, 2024 - 04:41
1.25 ms.
200
Sep 13, 2024 - 22:40
1.25 ms.
200
Sep 13, 2024 - 12:54
1.34 ms.
200
Sep 13, 2024 - 03:19
1.28 ms.
200
Sep 12, 2024 - 20:54
1.41 ms.
200
Sep 12, 2024 - 07:44
1.33 ms.
200
Sep 12, 2024 - 01:14
1.25 ms.
200
This table shows the sainsburysbank.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Sainsbury's Bank is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if sainsburysbank.co.uk is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Mr P Thomas
Slough, United Kingdom • 2 days agoTried logging in yesterday and this morning - no joy
JG
Mangotsfield, United Kingdom • 25 days agoFurther attempt to log in to Sainsbury’s Online Banking 21.09. Meassage reads: Online banking is not available at the moment We're sorry for any inconvenience. Bear with us, we'll be back up and running soon.
JG
Mangotsfield, United Kingdom • 25 days agoFurther attempt to log in to Sainsbury’s Online Banking 21.09.
Meassage reads:
Online banking is not available at the moment
We're sorry for any inconvenience. Bear with us, we'll be back up and running soon.
JG
Mangotsfield, United Kingdom • 25 days agoTried to log into Sainsbury’s online banking 20.40, two attempts was greeted with message. “Sainsbury’s online Banking unavailable”.
Rob Smythe
Banbury, United Kingdom • 1 months agoUnavailable because of maintenance
Glyn
Cranford, United Kingdom • 1 months agoThe sainsburys banking service is not available on line
Wingerworth, United Kingdom • 3 months ago
Continually receiving message: The web page at https://online.sainsburysbank.co.uk/servicing/signin might be temporarily down or it may have moved permanently to a new web address.
ERR_HTTP2_PROTOCOL_ERROR
Does not matter which browser is used.
Kevin
Nottingham, United Kingdom • 3 months agoUnable to log on to mobile or online account.
Keith
Barton upon Humber, United Kingdom • 3 months agounable to log on
ann
Slough, United Kingdom • 4 months agoCan't log in to online credit card banking -
This site can’t be reachedThe web page at https://online.sainsburysbank.co.uk/servicing/signin might be temporarily down or it may have moved permanently to a new web address.
ERR_HTTP2_PROTOCOL_ERROR
Anne Howe
Northampton, United Kingdom • 5 months agoCould not use credit card on amazon despite having plenty of credit
Simon Halder
Dudley, United Kingdom • 6 months agoCan't login t Sainsburys Cash Passport today?
Sue
Greenwich, United Kingdom • 6 months agoI’ve been trying to access my credit card app for a couple of hours but it just keeps saying the app is undergoing maintenance.
Dunfermline, United Kingdom • 6 months ago
App down for maintenance and card been declined
steve
Manchester, United Kingdom • 6 months agowont accept details saying incorrect
Mr william trevelyan
Sittingbourne, United Kingdom • 6 months agoIam unable to log in to the app
Chris Dalliston
Whittlesey, United Kingdom • 6 months agoOnly given 8 seconds to log in. It can't be done!
Gerry Maguire
Craigavon, United Kingdom • 6 months agoCannot log on. Screen says online banking not currently available?
Horsham, United Kingdom • 7 months ago
Site does not give timescale or why I cannot login. Poor.
Mexborough, United Kingdom • 7 months ago
Error code lvdcon6
Joseph Izzo
Banbury, United Kingdom • 7 months agoIT says credentials incorrect when they are not and also cant log in on the app
Keith Priest
Leighton Buzzard, United Kingdom • 7 months agoDown?
P Le Maistre
Sutton Coldfield, United Kingdom • 7 months agoMessages says :
"An unexpected error occurred when checking your details. Please try again. If the problem continues, call us."
There's nothing wrong with my details, they've always worked before
Susan Hamilton
Barking, United Kingdom • 7 months agoError code INITCON6 on app.
Port Talbot, United Kingdom • 7 months ago
Unable to log in
Sutton, United Kingdom • 7 months ago
Unable to login to the app
andrea mifsud
Tredegar, United Kingdom • 7 months agocan't log in
Barbara
Harpenden, United Kingdom • 7 months agocannot loogin
Peter
Egham, United Kingdom • 7 months agocannot login. They say incorrect details but they are correct
Mike Rayment
Tonbridge, United Kingdom • 7 months agoApp won’t load on iPad on android with error code LVDCON6
Julian Dean
Reading, United Kingdom • 7 months agoNot working Just show login details ERROR
Tony longhorn
London, United Kingdom • 7 months agoCannot get the app to open
Lisa La Vattiata
Colindale, United Kingdom • 8 months agoYour session has expired for security reasons, so we’ve logged you out.
This is what happens if I try to log in to my account. Can anyone help please?
Phil
Hackney, United Kingdom • 8 months agoLogin page will not download.
Cleared cache and cookies.
Still no.
Richard Eden
Northampton, United Kingdom • 8 months agoI cannot login to my Sainsburys Bank online account and I cannot make a payment to it from my Lloyds account
Jamie
Colchester, United Kingdom • 8 months agoSainsburys pet insurance website seems to be down. I have tried on multiple devices.
Annoyed
Irlam, United Kingdom • 8 months agoCorrect details don't work, recovery emails not sent. Very poor.
spice
Bolton, United Kingdom • 9 months agounable to log on, error shown
Hazel Loftus
Luton, United Kingdom • 10 months agoNot able to pay credit card on phone , no service
David Samuel Carlin
Winchester, United Kingdom • 10 months agoI type in my username and the last 3 digits of my mobile. Then Sainsbury's sends a passcode to my mobile. However no box to put it in appears on any browser I have tried. Instead I am informed: "Your session has expired for security reasons, so we’ve logged you out." I have cleared my browser, restarted my computer tried multiple devices and even phoned them. All I got after 3 minutes on the line listening to their automated call system :"Please use our online banking system for managing your account. If you would like to hear these options again..." I have reset my password, checked my username and nothing. Its been 3 days now. 11/11/2023. I do not want to use their app on my phone.
Daniel Wilson
Manchester, United Kingdom • 10 months agosite is unreachable
Anita Patel
Holsworthy, United Kingdom • 10 months agoCalled Tel number at 12.53 am Tues 24 Oct unable to hear automated message kept breaking up used landline but same issue unable to make payment.
RT
London, United Kingdom • 10 months agoLog in and get message that no credit card registered
Christopher Williams
Southwark, United Kingdom • 10 months agoI cancelled my transaction at Sainsbury Fulham palace road W6..however the cash machine deduction 20 pounds of my account and did not dispense my money
Fiona Woffenden
Bearsden, United Kingdom • 11 months agoUnable to get code to finish login
Valerie Ashley
Plymouth, United Kingdom • 11 months agoWhy is bank not validating payment to sainsburys delivery pass
geoff
Limassol, Cyprus • 11 months agocant access my credit card account
Nancy Henderson
Ferndale, United Kingdom • 11 months agoLog in system does not appear to,be working
Abbey Wood, United Kingdom • 11 months ago
hangs on ac verification
John Natt
Herne Bay, United Kingdom • 11 months agotried to login on several occasions with correct data but no luck
Joy
Northallerton, United Kingdom • 11 months agoStuck on verifying account
South Benfleet, United Kingdom • 11 months ago
Cannot log in to on line account
Chris Brant
Evesham, United Kingdom • 11 months agoCant logon Tried Chrome & Edge...
Kathleen Yeadon
Bolton, United Kingdom • 11 months agoWill not allow me to log in and I have tried on two devices
Jim McCulloch
Sydney, Australia • 11 months agoI have been trying to call Sainsbury a Bank from Australia in the international line +441315498040 each time I select option 2 the line disconnects
Lottie
East Stourmouth, United Kingdom of Great Britain and Northern Ireland • 11 months agoCan't log in
Denise Ann Taylor
Swindon, United Kingdom of Great Britain and Northern Ireland • 11 months agoI need to SPEAK to a Manager urgently NOT by using the telephone no 08085405060 My telephone no 01794301601
Martyn Taylor
Birmingham, United Kingdom of Great Britain and Northern Ireland • 11 months agoI have a problem logging into online balance.
Not happy!
Warrington, United Kingdom of Great Britain and Northern Ireland • 11 months agoI cannot log in to online banking this is on top of an issue with the wrong statements being sent out!
PJ
Manchester, United Kingdom of Great Britain and Northern Ireland • 11 months agoSainsbury advise that there are problems credit card Mastercard online purchases which are continually being declined due to an unresolved problem. They have bio idea when this will be resolved. Only affecting online purchases.
Loraine McCready
Hartlepool, United Kingdom of Great Britain and Northern Ireland • 1 years agoI cannot contact you!!!!
There is no one to speak to
I can't log in
I am victim of scam. Last purchase 23.99!
Where can I get contact??
David
, • 1 years agomaking a payment. Authorised on my Banking App. Sainsburys Card Shut Down. Don't know if it took payment or not. Unavailable now.
Jane Grogan
, • 1 years agoJust keeps taking me back to the log in again.
Kilgetty, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Down for maintenance
Yvonne Daniel
Denia, Spain • 1 years agoNo phone service. Calls do not connect to an advisor. Have been trying to speak to someone for two days as they have blocked my account for "security" reasons. Sent them original documentation as proof of my address change so they could send me Security number to re set my account. Three and a half weeks later, no letter from them and unable to speak to them on either of their phone numbers. Disgraceful!
Cantley, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Can't log in
graham
Annesley, United Kingdom of Great Britain and Northern Ireland • 1 years agopet portal not allowing log in,
Exeter, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Can't log onto pet portal
Frances Patricia Burnett
Reading, United Kingdom of Great Britain and Northern Ireland • 1 years agounable to log in to savings account
Louisa
Nicosia, Cyprus • 1 years agoTravel money app down
Sue
Sandwich, United Kingdom of Great Britain and Northern Ireland • 1 years agoWhen logging in I'm not receiving one time verification code to mobile phone!?
Sabrina
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 1 years agounable to log into app
Ruth Holman
Exeter, United Kingdom of Great Britain and Northern Ireland • 1 years ago4 days of being unable to log in to car insurance portal. Technical difficulties. Unable to get response from phone line.
Theo
London, United Kingdom of Great Britain and Northern Ireland • 1 years agoWhenever I try to log in, I get redirected back to the first page of the login information. I get no error, but I cannot access my account
Shelly Goodman
London, United Kingdom of Great Britain and Northern Ireland • 1 years agoCan’t get into Sainsbury’s Cash Passport site
Vivien Robinson
London, United Kingdom of Great Britain and Northern Ireland • 1 years agoWhy doesn’t my credit card work online ?
Helsinki, Finland • 1 years ago
Phone Numbers don’t work
Luencina Zankl
Eastleigh, United Kingdom of Great Britain and Northern Ireland • 1 years agoIt just keeps taking me back to log in page constantly
Jane
Rowton, United Kingdom of Great Britain and Northern Ireland • 1 years agoNot available when trying to log in
Val
Reading, United Kingdom of Great Britain and Northern Ireland • 1 years agoSainsbury bank online site not accessible
Aighty Werker
Shanklin, United Kingdom of Great Britain and Northern Ireland • 1 years agoYep. It's down. They're not giving a time window. Come on on-call support team...Pull your finger out.
Ashby de la Zouch, United Kingdom of Great Britain and Northern Ireland • 1 years ago
App says untrusted network and won’t open
Susan Bartlett
Shepton Mallet, United Kingdom of Great Britain and Northern Ireland • 1 years agoMy Sainsbury's New credit card has been cancelled without any explanation. On Friday 21/07/23 l only found this out when l tried to use the automated payment system when a record message said there was a problem. I always pay my balance in full not to incur interest charges. A phone operative came on the line to inform me l couldn't make a payment because the card had been cancelled due to a security issue., and a new card would be issued and this could take upto 7 to 10 days . I was given no warning to say l am annoyed is a under statement. I use my card every day , l hope you will reimburse me for the Nectar points l am missing out on .
Suebee01@hotmail.co.uk
Pete Leahy
Blackwall, United Kingdom of Great Britain and Northern Ireland • 1 years agoCan't receive OTP code & can't get through by phone
Nigel allen
Birmingham, United Kingdom of Great Britain and Northern Ireland • 1 years agoCan't enter last any numbers for phone number
Lynn Real
Trimley St Mary, United Kingdom of Great Britain and Northern Ireland • 1 years agoCannot input 3 numbers from phone for identity to log into banking on line
Lynn Real
Trimley St Mary, United Kingdom of Great Britain and Northern Ireland • 1 years agoFelixstowe has no access to online access since 2 this morning
Keith
Gwennap, United Kingdom of Great Britain and Northern Ireland • 1 years agoSite won't allow me to enter the last 3 didgets of my mobile number
Asfordby, United Kingdom of Great Britain and Northern Ireland • 1 years ago
It won't let me provide my last 3 digits of my mobile number.
Robert Plummer
London, United Kingdom of Great Britain and Northern Ireland • 1 years agoThe login screen is not allowing me to type in the last 3 digits of my mobile number.
Jill
, • 1 years agoTrying to login, it says maintenance is going on. Website says no maintenance going on. Problem has been going on for several hours.
Jonathan
Bodmin, United Kingdom of Great Britain and Northern Ireland • 1 years agoError code golcons when trying to log in
June Knepper
Hexham, United Kingdom of Great Britain and Northern Ireland • 1 years agoI am unable to pay my credit card bill either online or by phone. Online it says auth.sainsburysbank.co.uk refused to connect. By phone when I select the right option it cannot understand that I want to pay my bill using a debit card.
Jason
Abbotsford, United Kingdom of Great Britain and Northern Ireland • 1 years agoLogin issues
Eggers
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 1 years agoTried a few times, whilst no noted maintenance etc, get the following response when try to access online banking: “Online banking is not available at the moment”.
Lois
Belfast, United Kingdom of Great Britain and Northern Ireland • 1 years agoI can’t log into my account, even though received the otp several times, the main page says there is error. There is no error on my end.
Peter Halls
London, United Kingdom of Great Britain and Northern Ireland • 1 years agoI have been asked to ring the bank over a payment issue but the telephone line reports a problem each time and i am expecting a delivery this evening
Anne
Poole, United Kingdom of Great Britain and Northern Ireland • 1 years agoHave tried several times over the last few days to log in to my Sainsburys bank account but I either can't log on or am thrown out again as soon as I click to view anything. Very frustrating.
sandra woods
London, United Kingdom of Great Britain and Northern Ireland • 1 years agoI have tried three different internet servers on my computer but keep getting access denied message. I can access other banking websites