Is Whsmith down - December, 2024?
WhSmith.co.uk is an online retail store offering a wide range of products, such as books, stationery, entertainment and technology items, as well as home and garden items. Customers can browse the selection in the comfort of their own homes, enjoying free delivery on orders over £25. WhSmith.co.uk also provides customers with helpful advice and information about products and services.
URL Checked:
https://www.whsmith.co.uk/
Last Down:
Down (Right Now)
Response Time:
no response
Whsmith outages reported by users in the last 24 hours
No Whsmith problems reported in the last 24 hours
This chart shows the number of Whsmith outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Whsmith User Reports
Check out the latest user reports on Whsmith, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Nov 19, 2024 - 19:37A visitor from Ipswich, United Kingdom has reported a problem with Service
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Nov 19, 2024 - 19:37
A visitor from Ipswich, United Kingdom has reported a problem with Service
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Nov 19, 2024 - 19:37
A visitor from Ipswich, United Kingdom has reported a problem with Service
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Sep 30, 2024 - 06:44
A visitor from Stroud, United Kingdom has reported a problem with Service
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Sep 29, 2024 - 01:38
A visitor from London, United Kingdom has reported a problem with General Issues
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Sep 18, 2024 - 09:40A visitor from Manila, Philippines has reported a problem with Service
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Sep 18, 2024 - 08:54
A visitor from Taunton, United Kingdom has reported a problem with General Issues
Join Whsmith Discussion
Suggestions? Issues? Outages?Please share your Whsmith experience with other users around the globe.
Most common Whsmith problems reported by users
General Issues
Service
Whsmith Outage Locations
Location
Reports
Last Reported
Ipswich, England, GB
169
13 days ago
Manila, Metro Manila, PH
1
2 months ago
Edinburgh, Scotland, GB
16
3 months ago
Ramsey, Ramsey, IM
1
3 months ago
Belfast, Northern Ireland, GB
2
3 months ago
Paralímni, Ammochostos, CY
1
3 months ago
Blackwood, Wales, GB
13
3 months ago
Douglas, Douglas, IM
1
3 months ago
Dublin, Leinster, IE
1
8 months ago
Are you experiencing issues with Whsmith right now?
Is whsmith.co.uk not working for you? If you are having issues with Whsmith, please use one of the options below to report a problem with the service
whsmith.co.uk website response status history
Date and Time
Response Time
Status Code
Dec 03, 2024 - 00:03
no response
400
Dec 02, 2024 - 10:10
no response
400
Dec 01, 2024 - 21:04
no response
400
Dec 01, 2024 - 14:50
no response
400
Dec 01, 2024 - 07:10
no response
400
Nov 30, 2024 - 13:25
no response
400
Nov 30, 2024 - 06:10
no response
400
This table shows the whsmith.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Whsmith is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if whsmith.co.uk is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Taunton, United Kingdom • 2 months ago
Show no orders
Richard
Old Basing, United Kingdom • 3 months agoUnsuccessful attempts at purchasing items. Items are registered as 'in basket'. Yet, informed the page 'doesn't exist' when going into basket to purchase items.
Hythe, United Kingdom • 3 months ago
Not taking to correct pages
Southwark, United Kingdom • 3 months ago
Cannot checkout to purchase items
Harringay, United Kingdom • 3 months ago
Won't let me look at the items
Gloucester, United Kingdom • 3 months ago
Can’t go through checkout or look for many things
Littlehampton, United Kingdom • 3 months ago
can't load basket or pay
Llanfairpwllgwyngyll, United Kingdom • 3 months ago
Unable to modify basket
Susan
Newcastle upon Tyne, United Kingdom • 3 months agoUnable to add items in whsmith online
Barbara holland
Ramsey, Isle of Man • 3 months agoWhy can't I place an order on line
Wantage, United Kingdom • 3 months ago
Cannot check out!
Lambeth, United Kingdom • 3 months ago
WHSmith is only showing there sale items and nothing else
Daydreamin2d
London, United Kingdom • 3 months agoBasket won't load so cannot checkout
Keynsham, United Kingdom • 3 months ago
not all products on comes up with one or two items
Polly
Coventry, United Kingdom • 3 months agoThe basket is not available to be able to check out shows error page instead
Polly
Coventry, United Kingdom • 3 months agoThe basket is not available to be able to check out shows error page instead
Coventry, United Kingdom • 3 months ago
The basket is not available to be able to check out shows error page instead
Ottery St Mary, United Kingdom • 3 months ago
Cannot add to cart
Norwich, United Kingdom • 3 months ago
Items have gone out of stock, but I can’t delete them from my basket, so can’t proceed with my order. Very frustrating!
helen
Corby, United Kingdom • 3 months agoFROM the east of England had problems with website tethering when paying for last five day also being disappointed with items being out of stock on day two when they were there yesterday also could not delete item to proceed .emailed them six times, telling me delete history and Cache as they don't have a problem on site, each time they answer me its my computer , even phoned then and was told to visit there site what a joke have since put feed back on trust pilot hope others do the same
Corby, United Kingdom • 3 months ago
FROM the east of England had problems with website tethering when paying for last five day also being disappointed with items being out of stock on day two when they were there yesterday also could not delete item to proceed .emailed them six times, telling me delete history and Cache as they don't have a problem on site, each time they answer me its my computer , even phoned then and was told to visit there site what a joke have since put feed back on trust pilot hope others do the same
Sam
Bournemouth, United Kingdom • 3 months agoNot in service. Can't find page
Basildon, United Kingdom • 3 months ago
Can’t checkout
Sandra jones
Blackpool, United Kingdom • 3 months agoNot taking payment
Ely, United Kingdom • 3 months ago
Cannot view the basket or checkout
Crewe, United Kingdom • 3 months ago
Cannot checkout!
Jade Bacon
Croydon, United Kingdom • 3 months agoNothing is loading. Trying to ‘add to bag’ and it’s just showing a spinning sign next to ‘adding item’ it’s not adding.
That’s on the laptop.
On my phone, I’ve got things in the basket, but it won’t let me proceed to checkout
Cat
Blackwood, United Kingdom • 3 months agoUseless website - got to wonder how they don't go out of business! I had a LOT of stuff in my cart. Then their checkout failed. They then finally accepted it wasn't just me and escalated the issue to get it fixed (although given other comments there is still an issue). Now I go and find my cart is empty (despite being logged on) and they say there is nothing they can do about it. So I'm going elsewhere and have asked them to delete my account.
shirley
Middlesbrough, United Kingdom • 3 months agocan not edit order in site
Hmm
Blackwood, United Kingdom • 3 months agoTried since Sunday lunchtime. Still not able To pay :( frustrating
Sarah Yorkshire
Holbeck, United Kingdom • 3 months agoI can’t complete my order :(
Nefertiti
Bournemouth, United Kingdom • 3 months agoCan’t get past payment page
bob
Amersham, United Kingdom • 3 months agono checkout
E
St Albans, United Kingdom • 3 months agoCan't select pay by credit/debit card. Therefore cannot complete payment for order.
Sharon
Ely, United Kingdom • 3 months agoBasket and checkout not working
Lyndsey
Coventry, United Kingdom • 3 months agoBasket not working
Annon
Cardiff, United Kingdom • 3 months agoBaskets are not editable and orders are not going through
Jonny Smith
Hounslow, United Kingdom • 3 months agoCheck out not working
Jonny Smith
Hounslow, United Kingdom • 3 months agoCheck out not working
Michelle
Clacton-on-Sea, United Kingdom • 3 months agoNot able to checkout
Michelle
Clacton-on-Sea, United Kingdom • 3 months agoNot able to checkout
Manchester, United Kingdom • 3 months ago
Site going to be down until this evening apparently!
Warwick, United Kingdom • 3 months ago
Website won't check out
Manchester, United Kingdom • 3 months ago
Can't delete it from basket
Huntingdon, United Kingdom • 3 months ago
Checkout not working
Leeds, United Kingdom • 3 months ago
Won't let me login to check a order
Cj
Swindon, United Kingdom • 3 months agoCan’t check out or edit basket
Barbie
Newcastle upon Tyne, United Kingdom • 3 months agoUnable to pay for online order ....says try a different payment !
Rhyl north wales
Blackpool, United Kingdom • 3 months agoWon't let me check out
Rhyl north wales
Blackpool, United Kingdom • 3 months agoWon't let me check out
Blackpool, United Kingdom • 3 months ago
Won't let me check out
Bradford, United Kingdom • 3 months ago
Can't delete things from basket
Penny
Grimsby, United Kingdom • 3 months agoI can't checkout or remove out of stock items from basket
Andi
Nottingham, United Kingdom • 3 months agoNot able to see full basket and need to delete a couple of things. Have tried on different browsers and devices but no joy.
Blackwood, United Kingdom • 4 months ago
Can't remove any items from my basket in order to checkout!
Quincy
Croydon, United Kingdom • 4 months agoCan’t check out or delete items in my basket
Paul
Cardiff, United Kingdom • 4 months agoCheckout broken
Plymouth, United Kingdom • 4 months ago
Unable to checkout
What a crazy loss of income they must have due to a terrible website
Sarah
Leeds, United Kingdom • 4 months agoUnable to create account or pay for items in basket
Stoke-on-Trent, United Kingdom • 4 months ago
WHSmith website down?
Unable to order
Elgin, United Kingdom • 4 months ago
Can’t check out
Siena
Dundee, United Kingdom • 5 months agoCan’t check out
Carla
Downham Market, United Kingdom • 5 months agoCannot checkout
Darlington, United Kingdom • 5 months ago
Won't let me add to basket
Abi
Manchester, United Kingdom • 5 months agoCan’t edit basket or check out. Tried on pc and phone- keep getting an error message.
Rachael
Norwich, United Kingdom • 6 months agoCan't edit basket
Smethwick, United Kingdom • 6 months ago
Website down
s
Southwark, United Kingdom • 6 months agoNot adding items to basket
Bristol, United Kingdom • 7 months ago
Can't edit my basket
LBarkas
Southwark, United Kingdom • 7 months agoCouldn't use voucher to pay for purchases in Stamford.
Joy
Fulham, United Kingdom • 8 months agoWebsite/log in not working properly. When I log in and click on orders it jumps back to the log in page. Ive logged in about 7 times now and each time is just jumps to the log in page. If I click on my details it is all blank!
Hello
Bonnybridge, United Kingdom • 8 months agoThe site is refusing to load and what little it does load on occasion (all text based) doesn't work
Liverpool, United Kingdom • 8 months ago
Odd script and no website showing
fred
Nottingham, United Kingdom • 8 months agothe website is not working at all
Phil
London, United Kingdom • 8 months agoWHSmith website can’t access
Sara
Canonbie, United Kingdom • 8 months agoCan’t access website for WHSmiths
Maidenhead, United Kingdom • 8 months ago
wont work
Steve Knight
Hornchurch, United Kingdom • 8 months agoBeen down since early morning
Sidlow, United Kingdom • 8 months ago
the website loads but it is just a blank white page
C
Bristol, United Kingdom • 8 months agoWebsite just comes up as blank
Hull, United Kingdom • 8 months ago
Website is not loading
Sharon
Loughborough, United Kingdom • 8 months agoCan't get onto the website
Jo Hannah
Crewe, United Kingdom • 8 months agoJust a blank screen
Wells
Doncaster, United Kingdom • 8 months agoBlank white screen
Tony
Rochdale, United Kingdom • 8 months agoSite loads but just displays blank-topped contents list
Sarah Rossiter
Falmouth, United Kingdom • 8 months agoI can add items to my basket, but I can’t remove them. It’s making me think that the company doesn’t want me to place an order.
Liverpool, United Kingdom • 8 months ago
ABSOLUTE rubbish someone needs a good Arse kicking !
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Darlington, United Kingdom • 8 months agokfkdjdjdjdjdjdjdjdjcjcjcjdd
Letchworth Garden City, United Kingdom • 9 months ago
Nothing loading
Croydon, United Kingdom • 9 months ago
Can't remove items from basket
Dagenham, United Kingdom • 9 months ago
I've been trying to order online all week and the basket won't let me delete items. Every few minutes a page comes up too saying the site is experiencing issues. Not sure why this hasn't been fixed in a week though
Tower Hamlets, United Kingdom • 10 months ago
Problems loading pages/checkout.
Evie
Orpington, United Kingdom • 11 months agoWhen i click items to put in the basket it doesn't work! It says the basket is empty and gives me a weird page
Elf
Slough, United Kingdom • 1 years agoBasket not working. Everytime I add something it dissappears
T Cross
Hounslow, United Kingdom • 1 years agoDown. Can’t log into account
Reigate, United Kingdom • 1 years ago
I'm trying to place an order but it's hanging
Dick Warn
Hertford, United Kingdom • 1 years agoRepeated requests to login.
Valerie
Burton-on-Trent, United Kingdom • 1 years agoWhen logging in cannot access your orders