Is next.co.uk down - April, 2026?

Christine

London, United Kingdom • 12 days ago

Can't access website to shop. Only let's me look at my account details

susandself@btinternet.com

Isleworth, United Kingdom • 18 days ago

Next UK I can't access the site properly comes up with 1st page and then give me a denied access on server..

Lesley Jones

Wembley, United Kingdom • 20 days ago

Can't gain access to Next site

stephen

Newbury, United Kingdom • 1 months ago

Access denied

Griffiths

Slough, United Kingdom • 2 months ago

cannot get on to next uk website

Nicnac

London, United Kingdom • 3 months ago

When I try to go to the next website on my phone it has a tiny message top left saying I do not have permission to access the site.

London, United Kingdom • 4 months ago

Log in won't work, gives error message so cannot checkout online

Mir

Cork, Ireland • 4 months ago

Can't checkout my order, see error message below:

"Sorry, there's been an error
A problem has occured and we were unable to complete your request

We are working to restore the service as soon as possible, please try again later.

Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Mobile Safari/537.36

V.WS.2017.UKN.9999"

Winkleigh, United Kingdom • 4 months ago

No account

D

Hanwell, United Kingdom • 4 months ago

Unable to login. Keep getting message "We are working to restore the service as soon as possible, so please try again later."

steve atkinson

Northwich, United Kingdom • 4 months ago

cannot download next fy51pr

B more

Neath, United Kingdom • 4 months ago

Won’t let me login into account coming up as error and problem occurred and trying restore the service. This been happening since Friday morning

Roxy Whitfield

Wednesbury, United Kingdom • 4 months ago

Unable to log in so can complete checkout, since Friday.

Shr

London, United Kingdom • 4 months ago

Cant buy my items. Selected credit card then cant do anything else stuck on the page

Shr

London, United Kingdom • 4 months ago

Cant buy my items. Selected credit card then cant do anything else stuck on the page

London, United Kingdom • 4 months ago

Cant buy my items. Selected credit card then cant do anything else stuck on the 0age

London, United Kingdom • 4 months ago

Cant buy my items. Selected credit card then cant do anything else stuck on the 0age

Allison Marsh

Manchester, United Kingdom • 5 months ago

Can’t checkout, tick credit card then can’t go any further. Tried multiple times

Sarah

Lisburn, United Kingdom • 5 months ago

Won't allow check out, keeps endlessly loading or bringing up the 'sorry theres been an error' page

mandy

Birmingham, United Kingdom • 5 months ago

can't log in

Wandsworth, United Kingdom • 5 months ago

Website constantly crashes

VG

Liverpool, United Kingdom • 5 months ago

Items aren't being added to checkout basket. Problem is with any item chosen, clothing, beauty, furniture, etc.

Jill

Stoke-on-Trent, United Kingdom • 6 months ago

Not had an issue with the app before, but it keeps saying I have encountered a technical problem and to try again later???

Lisa Kelly

Hackney, United Kingdom • 6 months ago

The website and app keeps saying access denied whenever I try to log in.

Royal Leamington Spa, United Kingdom • 6 months ago

Cannot check out

Wick, United Kingdom • 6 months ago

Cant get on to website

enfys morgan

Yeovil, United Kingdom • 6 months ago

unable to access next online

Nita Shaw

Peterborough, United Kingdom • 6 months ago

Unable to checkout due to techical issues

Peterborough, United Kingdom • 6 months ago

Unable to checkout with items in my basket, it says technical issue

Canterbury, United Kingdom • 6 months ago

sale cant add anything

Anon

Hereford, United Kingdom • 7 months ago

Can't get passed payment page to pay

Anonymous, north west

Carlisle, United Kingdom • 7 months ago

Payment won't go through

ian

Stoke-on-Trent, United Kingdom • 7 months ago

cant pay by credit card

SMN

Newcastle upon Tyne, United Kingdom • 7 months ago

payment not going through

margaret harbottle

Peterlee, United Kingdom • 7 months ago

payment not going through

Natasha

Harringay, United Kingdom • 7 months ago

Can't make.a payment

alex h

Milton Keynes, United Kingdom • 7 months ago

can not make a payment
www.next.co.uk/secure/account/MyAccount/Payment/Card
just has spinning circle under payment amount box

Me

Bolton, United Kingdom • 7 months ago

Cannot make a payment

Bolton, United Kingdom • 7 months ago

Cannot make a payment

N/A

Kidderminster, United Kingdom • 8 months ago

Can't log in to check out.

N/A

Kidderminster, United Kingdom • 8 months ago

Can't log in to check out.

N/A

, • 8 months ago

Can't log in to check out.

N/A

, • 8 months ago

Can't log in to check out.

, • 8 months ago

Can't log in to check out.

, • 8 months ago

Can't log in to check out.

, • 8 months ago

Can't log in to check out.

Brighton, United Kingdom • 8 months ago

Unable to checkout. Get stuck in a loop asking me to log in over and over again

Harlow, United Kingdom • 8 months ago

Can't open website

Tracie

Greenwich, United Kingdom • 8 months ago

I cannot see the images. Tried yesterday and also this morning.

Emma

Oxford, United Kingdom • 8 months ago

I’m unable to log into my account on next.co.uk. I keep receiving the error: “Sorry, there's been an error. A problem has occurred and we were unable to complete your request.”
I’ve tried different browsers and devices, but the issue persists.

anon UK

Yateley, United Kingdom • 8 months ago

took three attempts with correct password to login, just said wrong password first two times...even though was same and worked on third try

Danielle

Fulham, United Kingdom • 8 months ago

Unable to log in since thursday. Password resets not coming through, changed email address and still cannot access my account

Rugby, United Kingdom • 8 months ago

Sorry, there's been an error.
A problem has occurred and we were unable to complete your request.
We are working to restore the service as soon as possible, so please try again later.

If you wish to place an order, please call us on 0333 777 4510.
Lines Are Open : 8:00 am - 9:00 pm Monday to Friday, 8:00 am - 7:00 pm Saturday and Sunday. For call charges contact your service provider.

Our apologies for any inconvenience this may cause.

Royal Leamington Spa, United Kingdom • 9 months ago

can't login. can't add to basket.

Rachel Faulkner

Huntingdon, United Kingdom • 9 months ago

Website won't load and states access denied.

S Roberts

Liverpool, United Kingdom • 10 months ago

this appears on the screen when i type www.next.co.uk You don't have permission to access "http://www.next.co.uk/" on this server.
Reference #18.39f61002.1749815027.161d2c4e

https://errors.edgesuite.net/18.39f61002.1749815027.161d2c4e

Ashington, United Kingdom • 10 months ago

Can't track order which was due yesterday or start a live chat

Ashington, United Kingdom • 10 months ago

Can't track orderwhich was due yesterday or start a live chat

E

Burngreave, United Kingdom • 10 months ago

Server error

Clare

Poole, United Kingdom • 10 months ago

Next site is down. Access denied.

Oldham, United Kingdom • 10 months ago

can not access on line site

Julia Jenkins

Cinderford, United Kingdom • 10 months ago

The app is not launching

Edita

Hereford, United Kingdom • 10 months ago

Can't add items to basket

Rugby

Coventry, United Kingdom • 10 months ago

Can’t add to basket

Wigan, United Kingdom • 10 months ago

Can’t load the app

Lesley

Glasgow, United Kingdom • 11 months ago

Can’t login

C

Welshpool, United Kingdom • 11 months ago

cannot log in with correct pw
clicking forgotten password does not bring up full box

GRAHAM CULLIMORE

Bradford, United Kingdom • 11 months ago

Can’t open the app

Newport, United Kingdom • 1 years ago

Not working.

Newtownabbey, United Kingdom • 1 years ago

wont accept password, wont let me reset password and wont let me register because account already exists. Live Chat busy so cannot rectify and no other way to buy online

Kathryn

Caerphilly, United Kingdom • 1 years ago

App will not open

Fran

South Woodford, United Kingdom • 1 years ago

Not loading properly

kirstie

Leeds, United Kingdom • 1 years ago

cant add to cart

Dublin, Ireland • 1 years ago

Been unable to pay for online orders yesterday evening and this morning
Techincsl issues at checkout so can’t complete orders

J

West Bromwich, United Kingdom • 1 years ago

Emptied out my basket and now just says error occurred when you try searching

Joanna Goult

Snettisham, United Kingdom • 1 years ago

Next app down since yesterday evenjbg

Waltham Forest, United Kingdom • 1 years ago

500 Internal Server Error)

Newport, United Kingdom • 1 years ago

Can't log in on website or app.

Visitor from Glasgow

Hamilton, United Kingdom • 1 years ago

Photos of large home items not downloading including wardrobes and sofas

Visitor from Glasgow

Hamilton, United Kingdom • 1 years ago

Photos of large home items not downloading including wardrobes and sofas

Hamilton, United Kingdom • 1 years ago

Photos of large home items not downloading including wardrobes and sofas

Hamilton, United Kingdom • 1 years ago

Photos of large home items not downloading including wardrobes and sofas

Shelley

Richmond, United Kingdom • 1 years ago

Keep getting Login Error

Keighley, United Kingdom • 1 years ago

Cannot connect either on app or website

JP

Batley, United Kingdom • 1 years ago

Just been into store, till system partially working, no returns, cash only transactions

ted

Christchurch, United Kingdom • 1 years ago

cant log in to my account

B

Wandsworth, United Kingdom • 1 years ago

Can’t log in

Wandsworth, United Kingdom • 1 years ago

Can’t log in

Derby, United Kingdom • 1 years ago

Can’t add items to basket

Lauren

Stockton-on-Tees, United Kingdom • 1 years ago

Can’t log in or add to basket

Stockton-on-Tees, United Kingdom • 1 years ago

Can’t log in or add to basket

Stockton-on-Tees, United Kingdom • 1 years ago

Can’t log in or add to basket

Simon

Manchester, United Kingdom • 1 years ago

Can't login.
Very difficult to add to basket

Lewisham, United Kingdom • 1 years ago

Sorry, there's been an error.
A problem has occurred and we were unable to complete your request.

Jan

Bradford, United Kingdom • 1 years ago

Try later

Shelley

Southwark, United Kingdom • 1 years ago

Can’t log in to account

Lisa

Newham, United Kingdom • 1 years ago

Cant access account

Kate

Cardiff, United Kingdom • 1 years ago

Can't login "problem accessing your account"

Michael

Southampton, United Kingdom • 1 years ago

cannot login

Letchworth Garden City, United Kingdom • 1 years ago

Can't log onto account

London, United Kingdom • 1 years ago

Can’t add to basket

London, United Kingdom • 1 years ago

Can’t add to basket

Sara

Maidstone, United Kingdom • 1 years ago

cant login or add to basket

Aldershot, United Kingdom • 1 years ago

Won’t allow sign in.

Krlly

Glasgow, United Kingdom • 1 years ago

Wont let me log in on any device. Aldi won’t let me reset my password

Odeta

Leeds, United Kingdom • 1 years ago

Can't log in and cannot track my order, don't load at all

Ilford, United Kingdom • 1 years ago

Can’t sign in, have items in my cart and won’t go to checkout

Sudbury, United Kingdom • 1 years ago

will not login , wheel keeps turning

Morris

Tonypandy, United Kingdom • 1 years ago

Can't sign in

Kj

Oldham, United Kingdom • 1 years ago

Can’t log in

Maldon, United Kingdom • 1 years ago

Not loading

Debbie

Blackpool, United Kingdom • 1 years ago

Can't checkout

Carlisle, United Kingdom • 1 years ago

Any idea of update.....still unable to access my account since this morning.

Carlisle, United Kingdom • 1 years ago

Cannot add to basket checkout. Error 504.

Eastbourne, United Kingdom • 1 years ago

Unable to login to my account

Kayne

Sutton Coldfield, United Kingdom • 1 years ago

Unable to checkout

Lorraine Robinson

Leeds, United Kingdom • 1 years ago

Can’t check out or access my account

Carlisle, United Kingdom • 1 years ago

Can't access my online account. PAGE STATES THERE IS A PROBLEM

John

Birmingham, United Kingdom • 1 years ago

Cant sign in

Birmingham, United Kingdom • 1 years ago

Cant sign in

Chloe

Birmingham, United Kingdom • 1 years ago

Can’t log in.

Mitcham, United Kingdom • 1 years ago

Can't add to basket

Barnet, United Kingdom • 1 years ago

App not working nor website

SueB

Harrow, United Kingdom • 1 years ago

Payment system not working 2 days

Donna

Dublin, Ireland • 1 years ago

Payment system not working x 2 days ( all options, card payday, klarna and Google pay)

Samantha Nuttall

Manchester, United Kingdom • 1 years ago

emails for returns not coming through and can't get hold of them on the phone, it gives a message that they are experiencing technical issues then cuts off

Leicester, United Kingdom • 1 years ago

App nor website not letting me in and won't reset password either !!

MARGARET LONGDEN

Wilmslow, United Kingdom • 1 years ago

vip sale down

Alness, United Kingdom • 1 years ago

delivery to store not working

Unimpressed

Liverpool, United Kingdom • 1 years ago

Useless, unable to access site. Rang customer services twice, equally useless. Disgraceful for such a big company. Would give 0 stars if possible !!!!!

Milton Keynes, United Kingdom • 1 years ago

Server not responding

Terry

Cricklewood, United Kingdom • 1 years ago

No results found - on every search

LP

Seaham, United Kingdom • 1 years ago

can't access account page

s

Cambridge, United Kingdom • 1 years ago

says there has been an error and cant load account but says im logged in at bottom

Slough, United Kingdom • 1 years ago

Unable to log in. Says error log in, we cannot access your account right now. Next what’s going on??

Abbygail

Leeds, United Kingdom • 1 years ago

Won’t let me check out

Sarah

Telford, United Kingdom • 1 years ago

Unable to view sale preview on vip

John Ramsey

Luton, United Kingdom • 1 years ago

I can't sing in to my account

Middlesbrough, United Kingdom • 1 years ago

Can’t log into my account

Dublin, Ireland • 1 years ago

Next.ie

Edinburgh, United Kingdom • 1 years ago

Still can't add to basket

Geraldine

London, United Kingdom • 1 years ago

Unable to log in or reset password

Canterbury, United Kingdom • 1 years ago

Won’t let me add things to the basket

Annoyed customer

Aldershot, United Kingdom • 1 years ago

Email after checkout completed that there's a payment issue - why I have no idea!!!!

Annoyed customer

Aldershot, United Kingdom • 1 years ago

Email after checkout completed that there's a payment issue - why I have no idea!!!!

Annoyed customer

Aldershot, United Kingdom • 1 years ago

Email after checkout completed that there's a payment issue - why I have no idea!!!!

Annoyed customer

Aldershot, United Kingdom • 1 years ago

Email after checkout completed that there's a payment issue - why I have no idea!!!!

JSC

Seaford, United Kingdom • 1 years ago

Order accepted, payment accepted, problem then reported and order disappears. Has happened 5 times in a row, with different payment cards/paypal.

Manchester, United Kingdom • 1 years ago

It does not open

St Helens, United Kingdom • 1 years ago

Added to basket but can't get to payment

tom webb

Cheadle, United Kingdom • 1 years ago

getting the "You don't have permission to access "/secure/account/Login" on this server." message when logging in on my windows laptop. Android tablet is ok

Annoyed

Fleet, United Kingdom • 1 years ago

Cant check out and payment declined even though its the same payment used for the last 10 years

Telford, United Kingdom • 1 years ago

Can't check out

Telford, United Kingdom • 1 years ago

Can't check out

Vanessalw2011@live.co.uk

Telford, United Kingdom • 1 years ago

Unable to check out

K C

Newcastle upon Tyne, United Kingdom • 1 years ago

Clicking on a product and it will not open to view product details

Merton, United Kingdom • 1 years ago

Can’t login in app to see my schedule

Edinburgh, United Kingdom • 1 years ago

Next website won’t load

DDoherty

Ballymena, United Kingdom • 1 years ago

App won't open

Graeme

Milton Keynes, United Kingdom • 1 years ago

You don't have permission to access "/secure/account/Login" on this server.

Carol

Leatherhead, United Kingdom • 1 years ago

Keep getting access denied on Next when trying to log in

Giza, Egypt • 1 years ago

Not letting me sign in even when I reset my password

PJ

Newbury, United Kingdom • 1 years ago

Unable to put anything in the basket!

Heather hurst

Birmingham, United Kingdom • 1 years ago

Can't checkout

B Mulligan

Kensington, United Kingdom • 1 years ago

Can't log onto site at all

carolhferguson@gmail.com

Bothwell, United Kingdom • 1 years ago

Can't checkout

Tracey Pigott

Needingworth, United Kingdom • 1 years ago

Cannot login to checkout

Jacqueline

Faringdon, United Kingdom • 1 years ago

Cannot access checkout

Carnforth, United Kingdom • 1 years ago

Will not open selected items on swimware site.

Cath

Bristol, United Kingdom • 1 years ago

Not allowing me to purchase socks

D Rees

Leyburn, United Kingdom • 1 years ago

Server so slow will
Not connect

Sue Brain

Newport, United Kingdom • 1 years ago

Not able to log-in, says I have entered the wrong email address. Please sort it NEXT.

C

Saltburn-by-the-Sea, United Kingdom • 1 years ago

I keep getting You don't have permission to access "/secure/account/Login" on this server. when trying to log into Next

Carol

Leatherhead, United Kingdom • 1 years ago

I keep getting You don't have permission to access "/secure/account/Login" on this server. when trying to log into Next

Wishaw, United Kingdom • 1 years ago

Can't get on app

Dubai, United Arab Emirates • 1 years ago

I keep trying to check out but it fails I’ve tried multiple times and also called the helpline on wait for 9 mins but no response

D poole

Telford, United Kingdom • 1 years ago

cannot login to my account

Tanya Sokol

Almaty, Kazakhstan • 1 years ago

Hello from Kazakhstan!

Since yesterday (05/25) I have not been able to access the site. My husband is a front-end developer (he’s still studying back-end), and I’ve thought many times about sending you his resume to help your site work. In principle, he already eliminated the error of deleting positions from the “favorites” folder when you had problems with this on your site and we sent screenshots with the code (he found the error removed and sent the code for correction). The husband works in a large online store as the head of the delivery department.
If you're interested, let me know.
You will find my account via email venues@mail.ru

Dublin, Ireland • 1 years ago

Can't pay via debit card or paypal

Janet Bennett

Crawley, United Kingdom • 1 years ago

This is the message I get. Have tried different browsers.

You don't have permission to access "/secure/account/Login" on this server.
0.8c2b1102.1716129572.57de3dd9

Angela towell

Swansea, United Kingdom • 1 years ago

It’s saying I don’t have access to this website

London, United Kingdom • 1 years ago

Cannot log into my account

Lou Wright

North Walsham, United Kingdom • 1 years ago

Can’t log in to view basket.

Nicola

Edinburgh, United Kingdom • 1 years ago

Cannot make a payment.

Julie Williams

Godalming, United Kingdom • 1 years ago

Won’t let me checkout says I have no rights to do so and has done so for the past 3 days

Michelle

Dubai, United Arab Emirates • 1 years ago

The Next App in the UAE is down . Noticed it since yesterday.

Jessie

Manchester, United Kingdom • 1 years ago

I cannot checkout or change my password

Lorraine Scott

Peterhead, United Kingdom • 1 years ago

Unable to logon even after password reset
No not phoning your premium telephone number

Alan

Wigan, United Kingdom • 1 years ago

Unable to make orders, error message states to call them.

Mavis

Ashton-under-Lyne, United Kingdom • 1 years ago

Cannot add to basket or checkout it says technical fault

P Douglas

Feltham, United Kingdom • 1 years ago

Have been trying to checkout over the last few hours, but the app is not allowing me to do so

Gerrards Cross, United Kingdom • 1 years ago

Won’t check out

Sarah

Birmingham, United Kingdom • 1 years ago

Not loading when clicking on any categories

Rares

Glasgow, United Kingdom • 2 years ago

Checkout messed up, with nextin3

Mrs c swann

London, United Kingdom • 2 years ago

Still can not sign in to my account I have used the same email and password so what is the problem this keeps happening it must be the worst website when I want to make payment or shop what do I do

mac

Glasgow, United Kingdom • 2 years ago

Oops, something went wrong.
It appears that you have encountered a technical problem while browsing Next.co.uk. You can attempt to resolve this issue by revisiting the website...

R Smith

Milton Keynes, United Kingdom • 2 years ago

very slow and not allowing you to select any item

Glasgow, United Kingdom • 2 years ago

Won't load the site looks like it's stuck

Mrs c swann

Southwark, United Kingdom • 2 years ago

Why can I not use my next app on my phone

Michael Flynn

Dublin, Ireland • 2 years ago

For the past few days when I add an item to Basket and then proceed to checkout I get a message stating that there are technical issues which Next are trying to fix ..The app does not allow me to checkout and pay for the item

Pip

Milton Keynes, United Kingdom • 2 years ago

Won't let me check out. Takes me to a page saying...
'Sorry there's been an error'

Amanda Taylor

Gloucester, United Kingdom • 2 years ago

It won’t me add items to my bag If I do manage it , it won’t let me checkout

Vivienne palmer

Leicester, United Kingdom • 2 years ago

Have forgotten my password no email link to change it

Matsudo, Japan • 2 years ago

I can’t checkout

London, United Kingdom • 2 years ago

Cant check out

Magda Lindner

Dublin, Ireland • 2 years ago

Can’t place my order since yesterday

Dawn Bond

Batley, United Kingdom • 2 years ago

App getting stuck on the next logo on the welcome page. - no loading all over the easter holiday.

Edinburgh, United Kingdom • 2 years ago

Not loading

Sonia Brown

Lewes, United Kingdom • 2 years ago

clearance not working

Aileen Chystal

Leven, United Kingdom • 2 years ago

Next.co.uk - have been trying to order goods for two days. Can order but refuses to accept password and does not send link to change password.

Market Weighton, United Kingdom • 2 years ago

Basket emptying all the time .

AP Simmonds

Yeovil, United Kingdom • 2 years ago

Repeated failure to login in on phone and laptop

Hillary smith

Darlington, United Kingdom • 2 years ago

Not letting me pay by klarna

Dublin, Ireland • 2 years ago

You cannot purchase online, system is down

Sharon Reid

Nottingham, United Kingdom • 2 years ago

Can’t checkout

Melissa

Sheffield, United Kingdom • 2 years ago

cant check out, cant check my account page, keeps telling me to login when already logged in.

P Dixon

Stoke-on-Trent, United Kingdom • 2 years ago

Nothing is happening

Nicola Coleman.

Dublin, Ireland • 2 years ago

Keep getting an error message when I try to pay. Help! Being doing this for days.

steven

London, United Kingdom • 2 years ago

cant checkout!

S willcox

Aylesbury, United Kingdom • 2 years ago

Can't access

Davey

Great Missenden, United Kingdom • 2 years ago

Can't buy anything. Can't put in basket .

Overijse, Belgium • 2 years ago

Payment page not working

Zoe

Slough, United Kingdom • 2 years ago

Unable to check out for the last week on the app and via the web.

Ruth chanter

Batley, United Kingdom • 2 years ago

It won’t let me complete an order. Comes up with ‘sorry, there’s been an error’

Birmingham, United Kingdom • 2 years ago

Can’t access to pay - says try later

E

London, United Kingdom • 2 years ago

cant checkout

Dudley, United Kingdom • 2 years ago

Cannot checkout using pay pal or bank card

Ches

Crawley, United Kingdom • 2 years ago

I can get the website up but lacks the photos of goods.

Bristol, United Kingdom • 2 years ago

Cannot access next

Sue Martin

Leeds, United Kingdom • 2 years ago

I’ve been trying to order since 7pm last night and App is not working!

AC

Manchester, United Kingdom • 2 years ago

Unable to make successful payment online due to 'technical issues'

Debbie Green

South Ockendon, United Kingdom • 2 years ago

When I try to log in it says

Http/1.1 Service Unavailable

Sam

Swindon, United Kingdom • 2 years ago

Home screen is fine but won’t load anything else fort the last 2 days

Yozanne

Southampton, United Kingdom • 2 years ago

Unable to add items to basket via App or logging on through Google

Lauren

Leeds, United Kingdom • 2 years ago

App isn’t working. Cannot select on basket, search etc as the app is freezing

SM

Leeds, United Kingdom • 2 years ago

Won't recognise login details.

Cargenbridge, United Kingdom • 2 years ago

Can't check out keeps throwing me out

Southampton, United Kingdom • 2 years ago

Not able to log in

Swindon, United Kingdom • 2 years ago

Not accepting login details. Tried changing password, no email sent.

Church

Flitwick, United Kingdom • 2 years ago

Unable to log into account. Getting a message asking to telephone instead.

London, United Kingdom • 2 years ago

Can’t add anything to my basket and when I search for products it says no results found despite the items showing on the home page

Harringay, United Kingdom • 2 years ago

Won’t allow you to filter searches or add to the basket or search items

Ely, United Kingdom • 2 years ago

Slow to work can’t add items to basket

Sophie

Bristol, United Kingdom • 2 years ago

Nothing will load just chucks you out

Debbie Furlong

Liverpool, United Kingdom • 2 years ago

Logging into my account it won’t accept my password

Bec

Birmingham, United Kingdom • 2 years ago

Cookies pop up every time you click on anything. Every click. Won't allow me to log on this is happens on a regular basis

Southampton, United Kingdom • 2 years ago

cant log in

Gin Bains

Birmingham, United Kingdom • 2 years ago

I am trying to purchase items but they are not adding into the basket,

Tracey

Heanor, United Kingdom • 2 years ago

Been trying for a week now and still can't check out

Mike B

Swindon, United Kingdom • 2 years ago

Can’t log on

Gillian Hare

Chesham, United Kingdom • 2 years ago

can't checkout

Elizabeth McNeil

Glasgow, United Kingdom • 2 years ago

Website not loading

Tom scott

Woolwich, United Kingdom • 2 years ago

Not working

Emma

Clitheroe, United Kingdom • 2 years ago

Can’t click anywhere to make a payment

Gav

Manchester, United Kingdom • 2 years ago

Password wont work and dont receive reset email

Tottenham, United Kingdom • 2 years ago

I can’t check out my basket. Each time I go to check out it empties my basket. I have refilled the basket twice and it keeps happening

Mrs Diane de Barry

Glasgow, United Kingdom • 2 years ago

I need to pay my bill but login is not working and I tried to change my password but the email I get just says your password has been reset without me doing anything. Would you like your payment?

Birmingham, United Kingdom • 2 years ago

Technical error

Sheffield, United Kingdom • 2 years ago

No sizes available on anything when clicking on the choose size tab

Manchester, United Kingdom • 2 years ago

Sales cancelled

Birmingham, United Kingdom • 2 years ago

App won’t load since yesterday - Thursday 11 January

S Rees

Welshpool, United Kingdom • 2 years ago

Server unavailable when try to log in: 8.05am 12.01.24

Catherine

Wimborne Minster, United Kingdom • 2 years ago

Account services not available on 12th Jan 2024

sue

Gloucester, United Kingdom • 2 years ago

service unavailable

Leeds, United Kingdom • 2 years ago

No access to the app due to technical difficulties

Amy

Chatham, United Kingdom • 2 years ago

App not working

Boaby

Inverurie, United Kingdom • 2 years ago

Site down

Chesham, United Kingdom • 2 years ago

Payment on line

Sharon Arnott

London, United Kingdom • 2 years ago

Can't access my account to pay bill

Sheffield, United Kingdom • 2 years ago

When I’m trying to log in it comes up with 2 different names Carly and Rachel but can’t get into my orders

London, United Kingdom • 2 years ago

can't login to Next account to pay.

Sean

Gloucester, United Kingdom • 2 years ago

Error message after log in page

Tammy

Leicester, United Kingdom • 2 years ago

Issues logging into account

Liverpool, United Kingdom • 2 years ago

Won't let me sign in to my account
Tried multiple times

Hull, United Kingdom • 2 years ago

Receive the following error 0.4e801002.1704645811.dd7ed9d

BAS

Camberley, United Kingdom • 2 years ago

Website won’t load

Nottingham, United Kingdom • 2 years ago

Cannot login, just throws an error page.

Jenny Jarvis

Basildon, United Kingdom • 2 years ago

Website not responding

L Pugh

Keighley, United Kingdom • 2 years ago

Can't complete checkout

B

Hounslow, United Kingdom • 2 years ago

Keeps logging me out and items not staying in my basket

Nichola docherty

Glasgow, United Kingdom • 2 years ago

Cant login to make payments. Keeps repeating sign in.

Cardiff, United Kingdom • 2 years ago

Cannot add things to my bag

Northampton, United Kingdom • 2 years ago

I can not address anything to basket

Julie Tregonning

Manchester, United Kingdom • 2 years ago

I am unable to access my account to make my monthly payment. Middlesbrough.

Angie McColl

Glasgow, United Kingdom • 2 years ago

Unable to login and checkout

Mrs

Peterborough, United Kingdom • 2 years ago

Not showing recent orders resulting in unable to return goods via courier

Mark Anderson

Bourne End, United Kingdom • 2 years ago

Login is saying "It appears that you have encountered a technical problem while browsing Next.co.uk. You can attempt to resolve this issue by revisiting the website..."

Marie MCcrone

Townhill, United Kingdom • 2 years ago

Can’t pay my account

Sam

Cardiff, United Kingdom • 2 years ago

Can not checkout

J Ince

Greenwich, United Kingdom • 2 years ago

Instead of getting view of the items I'm thinking of buying, I'm just getting a greyed out box with just the name of the items showing. I've done all the clearing caches, etc, on my device but it's still happening

Chris

Hull, United Kingdom • 2 years ago

Cannot make payments on the app. It just does not register. after my bank has authorised the payment the next app closes without taking payment. Also tried via PayPal with same result

A.G STEWART

Bucklesham, United Kingdom • 2 years ago

Not able to log in

Jackie Buckingham

Frome, United Kingdom • 2 years ago

I can log on to the next website but then it constantly comes up with accept cookies and as soon as I shop and put something in my basket it disappears?

Siraya

Abergele, United Kingdom • 2 years ago

can't sign in

P room

London, United Kingdom • 2 years ago

Next website not responding

Mandgibson@hotmail.co.uk

Nottingham, United Kingdom • 2 years ago

Cannot log into account

Stephany Hayes

Bexley, United Kingdom • 2 years ago

Not logging in

Lorraine Walker

Rome, Italy • 2 years ago

Won't let me select size so therefore unable to add the item to the basket

Coventry, United Kingdom • 2 years ago

Won’t put items in bag

Newtownabbey, United Kingdom • 2 years ago

Will not load items in to basket and continue to ask accept cookies

Cathryn

Barnsley, United Kingdom • 2 years ago

Unable to access any category

Dumfries, United Kingdom • 2 years ago

Cannot make a payment online

Jennifer Boyle

Gateshead, United Kingdom • 2 years ago

Can’t get into my acc

Dumfries, United Kingdom • 2 years ago

Cannot paid online payment

jean

Halesowen, United Kingdom • 2 years ago

Can't order on line, keeps asking me to accept cookies and will not leave items in the basket

Jamie

Letchworth Garden City, United Kingdom • 2 years ago

Not adding items to basket keeps buffeting - I can’t buy anything

Morgan

Rotherham, United Kingdom • 2 years ago

Payments are not working

Victoria

Nottingham, United Kingdom • 2 years ago

Not letting me pay a bill

Jackie McConville

Ludlow, United Kingdom • 2 years ago

Unable to pay for goods

Annie Ashburner

Whitehaven, United Kingdom • 2 years ago

nothing will stay in basket, accept cookies sign keeps popping up too

Sue kirby

Birmingham, United Kingdom • 2 years ago

Trying to make payment but keeps going back to email log in page

Sharron

Malton, United Kingdom • 2 years ago

Won't let me check out

Chalk Farm, United Kingdom • 2 years ago

Every time I login I to my account to make a payment I get thrown out.

Ipswich, United Kingdom • 2 years ago

Cannot make a payment? Keeps going back to log in page and keep having to accept cookies continuously?

Labb58

Worthing, United Kingdom • 2 years ago

Won't let me sign in

Oldbury, United Kingdom • 2 years ago

White screen saying technical issues have had this for 3 days

Glasgow, United Kingdom • 2 years ago

No refunds or able to use gift cards

Clive Samuels

Manchester, United Kingdom • 2 years ago

Was in the The Manchester Store This Morning Can't Make A Payment Or Staff Can't Order Goods Not In Store

Carol Mellor

Shrewsbury, United Kingdom • 2 years ago

Trying to buy goods online but won’t let me register

Enid Thompson

Durham, United Kingdom • 2 years ago

Whatever is in basket disappears when you try to check out.

Leek, United Kingdom • 2 years ago

Access denied

Jean Charlton

Manchester, United Kingdom • 2 years ago

Won't let me login or change password

Jane

Liverpool, United Kingdom • 2 years ago

.

Sian

Llanelli, United Kingdom • 2 years ago

Items are deleted out of basket. Prompted to accept cookies all of the time

Twickenham, United Kingdom • 2 years ago

Not adding to my basket

Leicester, United Kingdom • 2 years ago

Doesnt let me continue to payment

Sarah

Manchester, United Kingdom • 2 years ago

On line and app not accessible

Bernadette

Welland, United Kingdom • 2 years ago

Filters not working

Manchester, United Kingdom • 2 years ago

Unable to access just says reload over past 2 days

Belfast, United Kingdom • 2 years ago

Website not working can't order or log in

Sarah Mansfield

Gillingham, United Kingdom • 2 years ago

The next .uk shopping website I am having problems on 28/10/2023

Shan Pusnik

Raka, Slovenia • 2 years ago

Next.si get to checkout then won’t go any further

Maidstone, United Kingdom • 2 years ago

Not working

Royal Leamington Spa, United Kingdom • 2 years ago

Will not load

jake

Cambridge, United Kingdom • 2 years ago

unable to log in

Isabelle Rush

North Shields, United Kingdom • 2 years ago

Why is it keep saying next not available

Nicole Robinson

Leicester, United Kingdom • 2 years ago

Cannot get onto the website at all from tablet or phone

Nikki

Bournemouth, United Kingdom • 2 years ago

I am getting a spin the wheel option and no way of bypassing it

Susan Evans

Solihull, United Kingdom • 2 years ago

When tap on items says sorry link not available

C Morrison

Mitcham, United Kingdom • 2 years ago

The app is failing to function correctly I am presently unable to make a payment

Joanne

Sunderland, United Kingdom • 2 years ago

It keeps asking me to accept cookies I do then it keeps requesting the same thing. When I try to log into my account it keeps telling me there is an error!! So frustrating and been going on for over a week

Crawley, United Kingdom • 2 years ago

Can’t add to basket

Shelley

Redruth, United Kingdom • 2 years ago

Can't log in says my details are incorrect and won't let me rest password

Hannah Pope

Moreton in Marsh, United Kingdom • 2 years ago

Can't add anything to bag or log in

A siddle

London, United Kingdom • 2 years ago

Cant get on my account

Berkhamsted, United Kingdom • 2 years ago

Won’t connect

Mandy

Birmingham, United Kingdom of Great Britain and Northern Ireland • 2 years ago

Go to place order and either won’t put items into my basket
Or says there is a problem please try again later .
This has been happening since 20/9/23

Middlesmoor, United Kingdom of Great Britain and Northern Ireland • 2 years ago

I am not receiving any verification codes so can't login to account

Sian

Frinton-on-Sea, United Kingdom of Great Britain and Northern Ireland • 2 years ago

Can't add yo basket or vhevkout

Jordana

Antwerpen, Belgium • 2 years ago

Can’t log in to my account to finish an order since yesterday. Error message keeps appearing.

Julie

Coalville, United Kingdom of Great Britain and Northern Ireland • 2 years ago

Can't pay on next app

Irene Bertschy

Manchester, United Kingdom of Great Britain and Northern Ireland • 2 years ago

Can’t access next website