Is Next.co.uk down - June, 2024?

Next Outages and Status
Next Logo

Next.co.uk is an online retail platform that provides customers with a wide range of fashion and home products. The website features a range of clothing, shoes, accessories, beauty and home items from leading brands and designers. Customers can browse and shop for their desired products from the comfort of their own homes. They are also able to take advantage of exclusive offers and discounts, as well as free delivery services.

Last check: Just Now |

URL Checked:

https://www.next.co.uk/

Last Down:

not recently

Response Time:

14.5 ms.

next.co.uk outages reported by users in the last 24 hours

Possible Next outages reported in the last 24 hours!

This chart shows the number of Next outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Next Outage Locations

Location

Reports

Last Reported

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Carnforth, England, GB

387

11 hours ago

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Glasgow, Scotland, GB

48

2 days ago

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Newport, Wales, GB

22

10 days ago

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Dublin, Leinster, IE

8

20 days ago

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Belfast, Northern Ireland, GB

13

1 months ago

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Overijse, Flanders, BE

1

3 months ago

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St Peter Port, St Peter Port, GG

1

3 months ago

IM Flag Icon

Lezayre, Lezayre, IM

1

4 months ago

IE Flag Icon

Galway, Connacht, IE

1

5 months ago

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Le Havre, Normandy, FR

1

5 months ago

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Kaohsiung City, Kaohsiung, TW

1

5 months ago

IL Flag Icon

Petah Tikva, Central District, IL

1

5 months ago

IT Flag Icon

Rome, Lazio, IT

1

6 months ago

SI Flag Icon

Raka, Krsko, SI

1

7 months ago

BE Flag Icon

Antwerpen, Antwerpen, BE

1

9 months ago

Most common Next problems reported by users

6

General Issues

56

Service

29

Checkout

10

Can't add to baaket

Are you experiencing issues with Next right now?

Is next.co.uk not working for you? If you are having issues with Next, please use one of the options below to report a problem with the service

Next.co.uk website response status history

Date and Time

Response Time

Status Code

20 Jun 2024 - 16:35

14.5 ms.

200

20 Jun 2024 - 11:11

1.9 ms.

200

20 Jun 2024 - 06:06

1.87 ms.

200

20 Jun 2024 - 02:08

1.86 ms.

200

19 Jun 2024 - 16:58

1.86 ms.

200

19 Jun 2024 - 10:37

1.85 ms.

200

19 Jun 2024 - 10:36

1.88 ms.

200

This table shows the next.co.uk outage requests and response browser checks executed automatically by the SiteDown service. All data in the table is in the UTC time zone. If Next is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

General Tips to Fix an Next.co.uk

  • Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join Next Discussion

Suggestions? Issues? Outages?
Please share your Next experience with other users around the globe.

GB Flag Icon

Carnforth, United Kingdom 11 hours ago

Will not open selected items on swimware site.

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Cath

Bristol, United Kingdom 13 hours ago

Not allowing me to purchase socks

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D Rees

Leyburn, United Kingdom 2 days ago

Server so slow will
Not connect

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Sue Brain

Newport, United Kingdom 1 week ago

Not able to log-in, says I have entered the wrong email address. Please sort it NEXT.

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C

Saltburn-by-the-Sea, United Kingdom 1 week ago

I keep getting You don't have permission to access "/secure/account/Login" on this server. when trying to log into Next

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Carol

Leatherhead, United Kingdom 2 weeks ago

I keep getting You don't have permission to access "/secure/account/Login" on this server. when trying to log into Next

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Wishaw, United Kingdom 2 weeks ago

Can't get on app

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Dubai, United Arab Emirates 2 weeks ago

I keep trying to check out but it fails I’ve tried multiple times and also called the helpline on wait for 9 mins but no response

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D poole

Telford, United Kingdom 3 weeks ago

cannot login to my account

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Tanya Sokol

Almaty, Kazakhstan 3 weeks ago

Hello from Kazakhstan!

Since yesterday (05/25) I have not been able to access the site. My husband is a front-end developer (he’s still studying back-end), and I’ve thought many times about sending you his resume to help your site work. In principle, he already eliminated the error of deleting positions from the “favorites” folder when you had problems with this on your site and we sent screenshots with the code (he found the error removed and sent the code for correction). The husband works in a large online store as the head of the delivery department.
If you're interested, let me know.
You will find my account via email venues@mail.ru

IE Flag Icon

Dublin, Ireland 1 month ago

Can't pay via debit card or paypal

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Janet Bennett

Crawley, United Kingdom 1 month ago

This is the message I get. Have tried different browsers.

You don't have permission to access "/secure/account/Login" on this server.
0.8c2b1102.1716129572.57de3dd9

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Angela towell

Swansea, United Kingdom 1 month ago

It’s saying I don’t have access to this website

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London, United Kingdom 1 month ago

Cannot log into my account

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Lou Wright

North Walsham, United Kingdom 1 month ago

Can’t log in to view basket.

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Nicola

Edinburgh, United Kingdom 1 month ago

Cannot make a payment.

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Julie Williams

Godalming, United Kingdom 1 month ago

Won’t let me checkout says I have no rights to do so and has done so for the past 3 days

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Michelle

Dubai, United Arab Emirates 1 month ago

The Next App in the UAE is down . Noticed it since yesterday.

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Jessie

Manchester, United Kingdom 1 month ago

I cannot checkout or change my password

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Lorraine Scott

Peterhead, United Kingdom 1 month ago

Unable to logon even after password reset
No not phoning your premium telephone number

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Alan

Wigan, United Kingdom 1 month ago

Unable to make orders, error message states to call them.

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Mavis

Ashton-under-Lyne, United Kingdom 2 months ago

Cannot add to basket or checkout it says technical fault

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P Douglas

Feltham, United Kingdom 2 months ago

Have been trying to checkout over the last few hours, but the app is not allowing me to do so

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Gerrards Cross, United Kingdom 2 months ago

Won’t check out

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Sarah

Birmingham, United Kingdom 2 months ago

Not loading when clicking on any categories

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Rares

Glasgow, United Kingdom 2 months ago

Checkout messed up, with nextin3

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Mrs c swann

London, United Kingdom 2 months ago

Still can not sign in to my account I have used the same email and password so what is the problem this keeps happening it must be the worst website when I want to make payment or shop what do I do

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mac

Glasgow, United Kingdom 2 months ago

Oops, something went wrong.
It appears that you have encountered a technical problem while browsing Next.co.uk. You can attempt to resolve this issue by revisiting the website...

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R Smith

Milton Keynes, United Kingdom 2 months ago

very slow and not allowing you to select any item

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Glasgow, United Kingdom 2 months ago

Won't load the site looks like it's stuck

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Mrs c swann

Southwark, United Kingdom 2 months ago

Why can I not use my next app on my phone

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Michael Flynn

Dublin, Ireland 2 months ago

For the past few days when I add an item to Basket and then proceed to checkout I get a message stating that there are technical issues which Next are trying to fix ..The app does not allow me to checkout and pay for the item

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Pip

Milton Keynes, United Kingdom 2 months ago

Won't let me check out. Takes me to a page saying...
'Sorry there's been an error'

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Amanda Taylor

Gloucester, United Kingdom 2 months ago

It won’t me add items to my bag If I do manage it , it won’t let me checkout

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Vivienne palmer

Leicester, United Kingdom 2 months ago

Have forgotten my password no email link to change it

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Matsudo, Japan 2 months ago

I can’t checkout

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London, United Kingdom 2 months ago

Cant check out

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Magda Lindner

Dublin, Ireland 2 months ago

Can’t place my order since yesterday

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Dawn Bond

Batley, United Kingdom 2 months ago

App getting stuck on the next logo on the welcome page. - no loading all over the easter holiday.

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Edinburgh, United Kingdom 2 months ago

Not loading

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Sonia Brown

Lewes, United Kingdom 2 months ago

clearance not working

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Aileen Chystal

Leven, United Kingdom 2 months ago

Next.co.uk - have been trying to order goods for two days. Can order but refuses to accept password and does not send link to change password.

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Market Weighton, United Kingdom 2 months ago

Basket emptying all the time .

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AP Simmonds

Yeovil, United Kingdom 2 months ago

Repeated failure to login in on phone and laptop

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Hillary smith

Darlington, United Kingdom 2 months ago

Not letting me pay by klarna

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Dublin, Ireland 2 months ago

You cannot purchase online, system is down

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Sharon Reid

Nottingham, United Kingdom 3 months ago

Can’t checkout

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Melissa

Sheffield, United Kingdom 3 months ago

cant check out, cant check my account page, keeps telling me to login when already logged in.

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P Dixon

Stoke-on-Trent, United Kingdom 3 months ago

Nothing is happening

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Nicola Coleman.

Dublin, Ireland 3 months ago

Keep getting an error message when I try to pay. Help! Being doing this for days.

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steven

London, United Kingdom 3 months ago

cant checkout!

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S willcox

Aylesbury, United Kingdom 3 months ago

Can't access

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Davey

Great Missenden, United Kingdom 3 months ago

Can't buy anything. Can't put in basket .

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Overijse, Belgium 3 months ago

Payment page not working

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Zoe

Slough, United Kingdom 3 months ago

Unable to check out for the last week on the app and via the web.

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Ruth chanter

Batley, United Kingdom 3 months ago

It won’t let me complete an order. Comes up with ‘sorry, there’s been an error’

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Birmingham, United Kingdom 3 months ago

Can’t access to pay - says try later

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E

London, United Kingdom 3 months ago

cant checkout

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Dudley, United Kingdom 3 months ago

Cannot checkout using pay pal or bank card

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Ches

Crawley, United Kingdom 3 months ago

I can get the website up but lacks the photos of goods.

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Bristol, United Kingdom 4 months ago

Cannot access next

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Sue Martin

Leeds, United Kingdom 4 months ago

I’ve been trying to order since 7pm last night and App is not working!

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AC

Manchester, United Kingdom 4 months ago

Unable to make successful payment online due to 'technical issues'

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Debbie Green

South Ockendon, United Kingdom 4 months ago

When I try to log in it says

Http/1.1 Service Unavailable

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Sam

Swindon, United Kingdom 4 months ago

Home screen is fine but won’t load anything else fort the last 2 days

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Yozanne

Southampton, United Kingdom 4 months ago

Unable to add items to basket via App or logging on through Google

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Lauren

Leeds, United Kingdom 4 months ago

App isn’t working. Cannot select on basket, search etc as the app is freezing

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SM

Leeds, United Kingdom 4 months ago

Won't recognise login details.

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Cargenbridge, United Kingdom 4 months ago

Can't check out keeps throwing me out

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Southampton, United Kingdom 4 months ago

Not able to log in

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Swindon, United Kingdom 4 months ago

Not accepting login details. Tried changing password, no email sent.

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Church

Flitwick, United Kingdom 4 months ago

Unable to log into account. Getting a message asking to telephone instead.

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London, United Kingdom 4 months ago

Can’t add anything to my basket and when I search for products it says no results found despite the items showing on the home page

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Harringay, United Kingdom 4 months ago

Won’t allow you to filter searches or add to the basket or search items

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Ely, United Kingdom 4 months ago

Slow to work can’t add items to basket

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Sophie

Bristol, United Kingdom 4 months ago

Nothing will load just chucks you out

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Debbie Furlong

Liverpool, United Kingdom 4 months ago

Logging into my account it won’t accept my password

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Bec

Birmingham, United Kingdom 4 months ago

Cookies pop up every time you click on anything. Every click. Won't allow me to log on this is happens on a regular basis

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Southampton, United Kingdom 4 months ago

cant log in

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Gin Bains

Birmingham, United Kingdom 4 months ago

I am trying to purchase items but they are not adding into the basket,

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Tracey

Heanor, United Kingdom 4 months ago

Been trying for a week now and still can't check out

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Mike B

Swindon, United Kingdom 4 months ago

Can’t log on

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Gillian Hare

Chesham, United Kingdom 4 months ago

can't checkout

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Elizabeth McNeil

Glasgow, United Kingdom 4 months ago

Website not loading

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Tom scott

Woolwich, United Kingdom 4 months ago

Not working

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Emma

Clitheroe, United Kingdom 5 months ago

Can’t click anywhere to make a payment

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Gav

Manchester, United Kingdom 5 months ago

Password wont work and dont receive reset email

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Tottenham, United Kingdom 5 months ago

I can’t check out my basket. Each time I go to check out it empties my basket. I have refilled the basket twice and it keeps happening

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Mrs Diane de Barry

Glasgow, United Kingdom 5 months ago

I need to pay my bill but login is not working and I tried to change my password but the email I get just says your password has been reset without me doing anything. Would you like your payment?

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Birmingham, United Kingdom 5 months ago

Technical error

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Sheffield, United Kingdom 5 months ago

No sizes available on anything when clicking on the choose size tab

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Manchester, United Kingdom 5 months ago

Sales cancelled

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Birmingham, United Kingdom 5 months ago

App won’t load since yesterday - Thursday 11 January

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S Rees

Welshpool, United Kingdom 5 months ago

Server unavailable when try to log in: 8.05am 12.01.24

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Catherine

Wimborne Minster, United Kingdom 5 months ago

Account services not available on 12th Jan 2024

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sue

Gloucester, United Kingdom 5 months ago

service unavailable

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Leeds, United Kingdom 5 months ago

No access to the app due to technical difficulties

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Amy

Chatham, United Kingdom 5 months ago

App not working

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Boaby

Inverurie, United Kingdom 5 months ago

Site down

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Chesham, United Kingdom 5 months ago

Payment on line

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Sharon Arnott

London, United Kingdom 5 months ago

Can't access my account to pay bill

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Sheffield, United Kingdom 5 months ago

When I’m trying to log in it comes up with 2 different names Carly and Rachel but can’t get into my orders

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London, United Kingdom 5 months ago

can't login to Next account to pay.

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Sean

Gloucester, United Kingdom 5 months ago

Error message after log in page

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Tammy

Leicester, United Kingdom 5 months ago

Issues logging into account

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Liverpool, United Kingdom 5 months ago

Won't let me sign in to my account
Tried multiple times

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Hull, United Kingdom 5 months ago

Receive the following error 0.4e801002.1704645811.dd7ed9d

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BAS

Camberley, United Kingdom 5 months ago

Website won’t load

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Nottingham, United Kingdom 5 months ago

Cannot login, just throws an error page.

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Jenny Jarvis

Basildon, United Kingdom 5 months ago

Website not responding

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L Pugh

Keighley, United Kingdom 5 months ago

Can't complete checkout

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B

Hounslow, United Kingdom 5 months ago

Keeps logging me out and items not staying in my basket

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Nichola docherty

Glasgow, United Kingdom 5 months ago

Cant login to make payments. Keeps repeating sign in.

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Cardiff, United Kingdom 5 months ago

Cannot add things to my bag

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Northampton, United Kingdom 6 months ago

I can not address anything to basket

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Julie Tregonning

Manchester, United Kingdom 6 months ago

I am unable to access my account to make my monthly payment. Middlesbrough.

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Angie McColl

Glasgow, United Kingdom 6 months ago

Unable to login and checkout

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Mrs

Peterborough, United Kingdom 6 months ago

Not showing recent orders resulting in unable to return goods via courier

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Mark Anderson

Bourne End, United Kingdom 6 months ago

Login is saying "It appears that you have encountered a technical problem while browsing Next.co.uk. You can attempt to resolve this issue by revisiting the website..."

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Marie MCcrone

Townhill, United Kingdom 6 months ago

Can’t pay my account

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Sam

Cardiff, United Kingdom 6 months ago

Can not checkout

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J Ince

Greenwich, United Kingdom 6 months ago

Instead of getting view of the items I'm thinking of buying, I'm just getting a greyed out box with just the name of the items showing. I've done all the clearing caches, etc, on my device but it's still happening

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Chris

Hull, United Kingdom 6 months ago

Cannot make payments on the app. It just does not register. after my bank has authorised the payment the next app closes without taking payment. Also tried via PayPal with same result

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A.G STEWART

Bucklesham, United Kingdom 6 months ago

Not able to log in

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Jackie Buckingham

Frome, United Kingdom 6 months ago

I can log on to the next website but then it constantly comes up with accept cookies and as soon as I shop and put something in my basket it disappears?

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Siraya

Abergele, United Kingdom 6 months ago

can't sign in

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P room

London, United Kingdom 6 months ago

Next website not responding

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Mandgibson@hotmail.co.uk

Nottingham, United Kingdom 6 months ago

Cannot log into account

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Stephany Hayes

Bexley, United Kingdom 6 months ago

Not logging in

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Lorraine Walker

Rome, Italy 6 months ago

Won't let me select size so therefore unable to add the item to the basket

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Coventry, United Kingdom 6 months ago

Won’t put items in bag

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Newtownabbey, United Kingdom 6 months ago

Will not load items in to basket and continue to ask accept cookies

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Cathryn

Barnsley, United Kingdom 6 months ago

Unable to access any category

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Dumfries, United Kingdom 6 months ago

Cannot make a payment online

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Jennifer Boyle

Gateshead, United Kingdom 6 months ago

Can’t get into my acc

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Dumfries, United Kingdom 6 months ago

Cannot paid online payment

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jean

Halesowen, United Kingdom 6 months ago

Can't order on line, keeps asking me to accept cookies and will not leave items in the basket

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Jamie

Letchworth Garden City, United Kingdom 6 months ago

Not adding items to basket keeps buffeting - I can’t buy anything

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Morgan

Rotherham, United Kingdom 6 months ago

Payments are not working

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Victoria

Nottingham, United Kingdom 6 months ago

Not letting me pay a bill

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Jackie McConville

Ludlow, United Kingdom 6 months ago

Unable to pay for goods

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Annie Ashburner

Whitehaven, United Kingdom 6 months ago

nothing will stay in basket, accept cookies sign keeps popping up too

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Sue kirby

Birmingham, United Kingdom 6 months ago

Trying to make payment but keeps going back to email log in page

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Sharron

Malton, United Kingdom 6 months ago

Won't let me check out

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Chalk Farm, United Kingdom 6 months ago

Every time I login I to my account to make a payment I get thrown out.

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Ipswich, United Kingdom 6 months ago

Cannot make a payment? Keeps going back to log in page and keep having to accept cookies continuously?

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Labb58

Worthing, United Kingdom 6 months ago

Won't let me sign in

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Oldbury, United Kingdom 6 months ago

White screen saying technical issues have had this for 3 days

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Glasgow, United Kingdom 6 months ago

No refunds or able to use gift cards

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Clive Samuels

Manchester, United Kingdom 6 months ago

Was in the The Manchester Store This Morning Can't Make A Payment Or Staff Can't Order Goods Not In Store

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Carol Mellor

Shrewsbury, United Kingdom 6 months ago

Trying to buy goods online but won’t let me register

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Enid Thompson

Durham, United Kingdom 6 months ago

Whatever is in basket disappears when you try to check out.

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Leek, United Kingdom 6 months ago

Access denied

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Jean Charlton

Manchester, United Kingdom 6 months ago

Won't let me login or change password

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Jane

Liverpool, United Kingdom 7 months ago

.

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Sian

Llanelli, United Kingdom 7 months ago

Items are deleted out of basket. Prompted to accept cookies all of the time

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Twickenham, United Kingdom 7 months ago

Not adding to my basket

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Leicester, United Kingdom 7 months ago

Doesnt let me continue to payment

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Sarah

Manchester, United Kingdom 7 months ago

On line and app not accessible

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Bernadette

Welland, United Kingdom 7 months ago

Filters not working

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Manchester, United Kingdom 7 months ago

Unable to access just says reload over past 2 days

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Belfast, United Kingdom 7 months ago

Website not working can't order or log in

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Sarah Mansfield

Gillingham, United Kingdom 7 months ago

The next .uk shopping website I am having problems on 28/10/2023

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Shan Pusnik

Raka, Slovenia 7 months ago

Next.si get to checkout then won’t go any further

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Maidstone, United Kingdom 8 months ago

Not working

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Royal Leamington Spa, United Kingdom 8 months ago

Will not load

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jake

Cambridge, United Kingdom 8 months ago

unable to log in

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Isabelle Rush

North Shields, United Kingdom 8 months ago

Why is it keep saying next not available

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Nicole Robinson

Leicester, United Kingdom 8 months ago

Cannot get onto the website at all from tablet or phone

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Nikki

Bournemouth, United Kingdom 8 months ago

I am getting a spin the wheel option and no way of bypassing it

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Susan Evans

Solihull, United Kingdom 8 months ago

When tap on items says sorry link not available

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C Morrison

Mitcham, United Kingdom 8 months ago

The app is failing to function correctly I am presently unable to make a payment

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Joanne

Sunderland, United Kingdom 8 months ago

It keeps asking me to accept cookies I do then it keeps requesting the same thing. When I try to log into my account it keeps telling me there is an error!! So frustrating and been going on for over a week

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Crawley, United Kingdom 8 months ago

Can’t add to basket

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Shelley

Redruth, United Kingdom 8 months ago

Can't log in says my details are incorrect and won't let me rest password

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Hannah Pope

Moreton in Marsh, United Kingdom 8 months ago

Can't add anything to bag or log in

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A siddle

London, United Kingdom 8 months ago

Cant get on my account

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Berkhamsted, United Kingdom 8 months ago

Won’t connect

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Mandy

Birmingham, United Kingdom of Great Britain and Northern Ireland 8 months ago

Go to place order and either won’t put items into my basket
Or says there is a problem please try again later .
This has been happening since 20/9/23

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Middlesmoor, United Kingdom of Great Britain and Northern Ireland 9 months ago

I am not receiving any verification codes so can't login to account

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Sian

Frinton-on-Sea, United Kingdom of Great Britain and Northern Ireland 9 months ago

Can't add yo basket or vhevkout

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Jordana

Antwerpen, Belgium 9 months ago

Can’t log in to my account to finish an order since yesterday. Error message keeps appearing.

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Julie

Coalville, United Kingdom of Great Britain and Northern Ireland 9 months ago

Can't pay on next app

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Irene Bertschy

Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

Can’t access next website

Latest next.co.uk screenshot
Rate your experience with Next uptime performance over the last 30 days

Frequently Asked Questions

We have recently sent browser requests to Next.co.uk and it's up and running with status code 200 (UP) and a response time of 14.5 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Next.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.