Is Freesat down - May, 2024?

Freesat Outages and Status
Freesat Logo

Freesat is a subscription-free satellite TV service available in the UK and Ireland. It offers more than 200 free digital TV and radio channels, with no monthly subscription or contract. Freesat also offers an on-demand service for a range of popular shows, as well as access to apps such as BBC iPlayer, ITV Hub and All 4.

Last check: Just Now |

URL Checked:

https://www.freesat.co.uk:443/

Last Down:

not recently

Response Time:

1.18 ms.

Freesat outages reported by users in the last 24 hours

No Freesat problems reported in the last 24 hours

This chart shows the number of Freesat outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Freesat Outage Locations

Location

Reports

Last Reported

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Aberdare, Wales, GB

60

2 days ago

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Lowestoft, England, GB

704

3 days ago

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Glasgow, Scotland, GB

58

21 days ago

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Magné, Nouvelle-Aquitaine, FR

3

1 months ago

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Dublin, Leinster, IE

6

1 months ago

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Belfast, Northern Ireland, GB

14

2 months ago

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Quimperlé, Brittany, FR

2

2 months ago

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Paris, Île-de-France, FR

1

5 months ago

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Coutances, Normandy, FR

1

6 months ago

DE Flag Icon

UEbach-Palenberg, North Rhine-Westphalia, DE

1

6 months ago

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Jumilla, Murcia, ES

1

6 months ago

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Barcelona, Catalonia, ES

2

7 months ago

CZ Flag Icon

Vranovice, Jihomoravsky kraj, CZ

1

7 months ago

NL Flag Icon

Amersfoort, Utrecht, NL

1

8 months ago

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, ,

9

ago

Most common Freesat problems reported by users

8

Website

75

E-mail

3

No signal

6

Humax on demand

7

Volume turning itself down and volume bar staying on screen. Back button on remote not responding

Are you experiencing issues with Freesat right now?

Is freesat.co.uk not working for you? If you are having issues with Freesat, please use one of the options below to report a problem with the service

Freesat.co.uk website response status history

Date and Time

Response Time

Status Code

02 May 2024 - 22:49

1.18 ms.

200

02 May 2024 - 14:29

1.13 ms.

200

02 May 2024 - 09:17

1.22 ms.

200

02 May 2024 - 04:05

1.22 ms.

200

01 May 2024 - 17:21

1.27 ms.

200

01 May 2024 - 10:33

1.18 ms.

200

01 May 2024 - 07:52

1.22 ms.

200

This table shows the freesat.co.uk outage requests and response browser checks executed automatically by the SiteDown service. All data in the table is in the UTC time zone. If Freesat is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

General Tips to Fix an Freesat.co.uk

  • Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join Freesat Discussion

Suggestions? Issues? Outages?
Please share your Freesat experience with other users around the globe.

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Rich

Audlem, United Kingdom 3 days ago

Bbc2 missing

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Margaret

Lowestoft, United Kingdom 3 days ago

No signal in Norwich from 27th April 2024

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Me

Tregaron, United Kingdom 5 days ago

NO signal

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Aitchp

Newtown, United Kingdom 5 days ago

Box has power, but been it's been saying weak signal since yesterday. Still no signal today. Have checked all the cables and connections and everything looks okay. There's been no heavy rain or wind.

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John

Southampton, United Kingdom 6 days ago

No channels fore months

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Gillingham, United Kingdom 1 week ago

Poor signal. Not receiving all channels

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Andrew H

Basingstoke, United Kingdom 2 weeks ago

Unable to use on demand or catch up services. Fully connected to internet but on demand screen icon is Blue and banner reads ‘try again in 1 minute’
Tried a full power down reset and even re connected to WiFi with password etc. Still no change. Any body else with the same problem?

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Wendy

Birmingham, United Kingdom 2 weeks ago

No signal

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Kookie

Buxton, United Kingdom 2 weeks ago

Freesat down

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Brian McCaig

Glasgow, United Kingdom 3 weeks ago

Lost all Freesat Channels for 2 days. Now working again.

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D A Mewes

Bury St Edmunds, United Kingdom 3 weeks ago

No bbc service on freesat 9.50 pm

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Helston, United Kingdom 3 weeks ago

Itv1 hd

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Alan Clark

Cwmbran, United Kingdom 3 weeks ago

Always had no problems via our outside dish. But Al Jazeera picture started breaking up about a month ago and now has gone completely. Today we have lost signals to most channels, and some breaking up. But Sky News and France 24 always working!

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Paul chilvers

Washington, United Kingdom 3 weeks ago

No Freesat signal

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Chris

Leicester, United Kingdom 3 weeks ago

Freesat keeps saying No Signal

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Fiona McKenzie

Northampton, United Kingdom 3 weeks ago

Lost several channels. BBC1 pixelated

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Jennifeer Short

Knighton, United Kingdom 3 weeks ago

Interemittent Signal

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wendy mortimer

Marseillan, France 3 weeks ago

No reception of BBC programs since yesterday afternoon

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Roger

Bournemouth, United Kingdom 4 weeks ago

Ferndown Dorset no signal

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David Roberts

Torquay, United Kingdom 4 weeks ago

On Demand You Tube not connecting
You Tube Kids is working as is ITV X
TQ4 7GA

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Diana BIlson

Marseille, France 1 month ago

have lost all HD channels this afternoon 31/3/2024

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Trevor Morgan

Warfield, United Kingdom 1 month ago

No freesat

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Paul F

Bentley, United Kingdom 1 month ago

Surrey Hampshire border. Been losing signal strength on several days for last couple of weeks. Tried to completely retune a few times today ( LG TV with Freesat built-in) and simply not fixing on any programmes. Can see it testing the frequencies bur signal not good enough. Been fine for previous 10 years

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Sam Brett

Magné, France 1 month ago

No Data Available showing in TV Guide and nothing ois recording from Planned/Recordings....

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John Abraham

Newton Abbot, United Kingdom 1 month ago

Breaks in reception on all channels 10:00 am Sunday 24/03/24 in the Devon area

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F Williams

Bristol, United Kingdom 1 month ago

Was working fine last night, now getting lost signal new Freesat box 2 months old no good have to put old box back on.

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graham

West Bromwich, United Kingdom 1 month ago

2 days down

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Chris

Nottingham, United Kingdom 1 month ago

No signal

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Fi Harris

Manchester, United Kingdom 1 month ago

No satellite signal. Remote control can only switch on/off, cannot select anything. Batteries are OK in RC. BBC channels on Freeview are off at same time

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William Johnson

Harlech, United Kingdom 1 month ago

No signal

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Pwllheli, United Kingdom 1 month ago

We have two televisions on seperate freesat boxes and seperate dishes. At approximately 1.40pm today 14/03/2024, we lost signal on both televisions and are still without signal tonight

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Roy

Netherseal, United Kingdom 1 month ago

All channels down

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Mark

Bournemouth, United Kingdom 1 month ago

No channels, nothing.

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Carol Kingdom

Birmingham, United Kingdom 1 month ago

No TV reception since early AM

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Gary kemmish

Christchurch, United Kingdom 1 month ago

Sound breaking up.picture ok.

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Terry

Royal Tunbridge Wells, United Kingdom 1 month ago

Freesat showing 'no/poor signal' in Leyburn, North Yorks

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Elizabeth McIndoe, Worcester

Worcester, United Kingdom 2 months ago

My Freesat is down. Can you please fix it!

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Dawn

Cwmbran, United Kingdom 2 months ago

Channels not working but internet is on I have bbc I player

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Sheffield, United Kingdom 2 months ago

Freesat tv lost

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Trowbridge, United Kingdom 2 months ago

No signal

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CHRIS

Richmond, United Kingdom 2 months ago

Freesat box will not switch on checked electric supply it's OK but will not turn on box

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Denise Higgins

Buxton, United Kingdom 2 months ago

No tv at all

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D Hilliard

Wembley, United Kingdom 2 months ago

The last three evenings have seen no signal on all stations

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Mgb

Redditch, United Kingdom 2 months ago

No channels last night or tonight...but ok this morning!!!???,

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Mad merv

Camden, United Kingdom 2 months ago

No TV signal

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Paul, Maldon area in Essex

Clacton-on-Sea, United Kingdom 2 months ago

Loads of channels missing, unable to to rescan as can't find signal yet can still see some channels. This has been for at least a couple of days now possibly longer.

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Stephen

Ipswich, United Kingdom 2 months ago

No signal on any channel since 20.00 on the 24/02/2024.

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Steve

Brent, United Kingdom 2 months ago

Sony tv not working

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Sue

Swadlincote, United Kingdom 2 months ago

BBC Parliament ch 201 not working for 2 days. All other Freesat Channels are fine. Says signal lost.

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Sally Wellman

Bristol, United Kingdom 2 months ago

no TV for 2 days. BS48 3QU

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FreesatViewer

Glasgow, United Kingdom 2 months ago

None of the HD channels are working. None HD are fine

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David Jowett

Lanark, United Kingdom 2 months ago

There are no sub-titles available on freesat channel 159 - "Yesterday" .

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Alistair

Antrim, United Kingdom 2 months ago

All channels down.

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G Earl

Sunderland, United Kingdom 2 months ago

No BBC North East or ITV

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Mrs C Reeve

Buckingham, United Kingdom 2 months ago

Channels 302-305 have disappeared

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Mr Whitaker

Ilkeston, United Kingdom 2 months ago

No channels available on Fressat at all.

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Alan Green

Taunton, United Kingdom 2 months ago

Our freesat connection has been down for the last few hours in south devon. Why ?

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Gareth

Cinderford, United Kingdom 2 months ago

Channels 302, 303, 304, 305 missing from Freesat, what has gone on??? 8th February 2024.

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Mr Geoff Howden

Ashbourne, United Kingdom 2 months ago

Channels 302 to 305 inclusive have disappeared and I cannot get them back

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Richard Lawrence

Brigg, United Kingdom 2 months ago

When are Freesat channels 303,304 and 305 going to be up and running again?

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Nottingham, United Kingdom 2 months ago

I have had a low or no signal message with my Freesat box since around 4pm on 8th February so have no programmes on TV since then and unable to watch TV

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Jacky

Badby, United Kingdom 2 months ago

I have lost channels 302, 303, 304 and 305

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JKP

Hope, United Kingdom 2 months ago

No signal on HDMI or TV settings

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Williams

Quimperlé, France 2 months ago

303 304 305 missing. My favorite channels.

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Fiona

Sheffield, United Kingdom 2 months ago

No signal

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Rachel Rochell

Batley, United Kingdom 2 months ago

no signal

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Edmund Green

Cardiff, United Kingdom 2 months ago

Loss of channels, mainly film channels, 303 to 305

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Jan Frobisher

Leicester, United Kingdom 2 months ago

Only itv channels available NO BBC Channels at all

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Nick Lord

Stoke-on-Trent, United Kingdom 2 months ago

No free sat channels. Checked all cables. Was ok up to midday

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Jim

Tidworth, United Kingdom 2 months ago

channel 302/3/4/and 305 missing since 07/02/2024

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F E Taylor

South Kelsey, United Kingdom 2 months ago

Since 7 Feb 2024, we have lost channels 302-305 on two separate Freesat boxes.

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Richie

Birmingham, United Kingdom 2 months ago

Huh Freesat channels are being deleted once again. It seems that Freesat is going to the garbage cans. When I first got freesat a few years ago. There was over 200 channels. Over the years it reduced. Now theres only 156 channels which is less channels than Freeview. Can you believebit? Freeview has more channelsbthan Freesat? You may as well say goodbye now to Freesat. Because they are slowly going. Shame but as the saying goes: All good things comes to an end.

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tracie

Wakefield, United Kingdom 2 months ago

all 302 303 304 sky news all dissaperad

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Jon

Bridport, United Kingdom 2 months ago

No signal

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Dave Prescott

Spennymoor, United Kingdom 2 months ago

Channels 302 303 304 305 all gone missing. Tried returning with no success

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Bristol, United Kingdom 2 months ago

All my GREAT channels have disappeared on Freesat, but still seem to be available on Freeview. Is this permanent?

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Durham, United Kingdom 2 months ago

Unable to connect to any channels
Failed to detect

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Amanda

Waltham Forest, United Kingdom 2 months ago

Lost channels 302 303 304 305 on freesat

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Steve

London, United Kingdom 2 months ago

All BBC & Channel 4 have problems with pixelation and loss of signal. Have checked cables and no issues. Good to have iPlayer but would be great if Freesat worked

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Frances Hammer

Rochester, United Kingdom 2 months ago

Can't connect to on demand can get into netflix so not Internet connection but no other channels

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A Waldron

Camber, United Kingdom 2 months ago

No bbciplayer, nor itvx, nor 4 on demand

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terry bagnall,,

Glasgow, United Kingdom 3 months ago

been no signal here in knightswood glasgow since mid afternoon,all ok before that,tried a few fixes with no luck.

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Steve Dallen

Basingstoke, United Kingdom 3 months ago

Some channels ok, many not receivable. Screen says weak signal but not all say this. Now on third day.

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Bryan Spencer

Putney, United Kingdom 3 months ago

No signal. Tv and box lighting up and showing no signal message

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Andrew Robinson

Berkeley, United Kingdom 3 months ago

No signal

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Ellen Guiney

Dublin, Ireland 3 months ago

No channels. We're there this morning gone at lunch time.

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Crewe, United Kingdom 3 months ago

Some channels are sound only in cheshire.

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Inverness, United Kingdom 3 months ago

Still down from yesterday

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Inverness, United Kingdom 3 months ago

No Freesat signal

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Eva Small

Galashiels, United Kingdom 3 months ago

No Signal

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Garry

Newtownards, United Kingdom 3 months ago

Not receiving a signal and can't reboot as signal not found

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E roberts

Reading, United Kingdom 3 months ago

Freesate box light on but no signal no picture

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Jeremy Ireland

Manchester, United Kingdom 3 months ago

No Freesat TV signal from 16:00 on 19.01.24. All home connections are fine, but no signal at 2 x TVs

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Stephen

Windermere, United Kingdom 3 months ago

No signa

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Ilford, United Kingdom 3 months ago

Bh23 2jr

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Martin Maguire

Dublin, Ireland 3 months ago

All uktv brand channels ie Yesterday etc are unavailable to me using freesat for last week or so.

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Helen

Matlock, United Kingdom 3 months ago

Not connecting internet even though internet is working on phone amd laptop

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Gordon Insley

Derby, United Kingdom 3 months ago

Most of the HD and other channels not able to view BBC1 HD East Midlands not working. Alot of other channels show in Guide but don't reespond when selcted. All ok yesterday now 50% not working.
Whats the problem?

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Dave

Cardiff, United Kingdom 3 months ago

My sat is receiving Arabic channels where music channels are. Also bbc1,itv and channel 4 are not shown. Blank dark screen.

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YVONNE HEPTON

Llandrindod Wells, United Kingdom 3 months ago

FREESAT DOWN

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Catherine Griffiths

Bristol, United Kingdom 3 months ago

I have 2 independent holiday cottages and freesat is not working in either. Different power source and different satellite dishes, identical LG tvs. What is going on? It cannot be at my end but everything on Internet tries to blame with consumer.

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Lynne Ashbee

Coventry, United Kingdom 3 months ago

No signal on any channel since yesterday

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Jane Doe

Ipswich, United Kingdom 3 months ago

no signal on Freesat

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alan bennetts

Wedmore, United Kingdom 3 months ago

1-4th January 2024
My system had worked without any problems for 5 years. Then a week ago the TV channel I was watching started to break up. I switched to the terrestial broadcast, which worked fine. I looked at the Astra satalite stations yesterday and there were none. Today Ihave No TV stations available BUT the signal strength is 100% but the quality is <5%.
Is it possible to have perfect signal strength while rubbish quality?

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Tony

Leyland, United Kingdom 3 months ago

Loss of channels over last couple of days. Now no TV reception at all.

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Michael Veale

York, United Kingdom 3 months ago

My freesat box says there is no signal. It was fine yesterday

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Peter aslett

Coventry, United Kingdom 4 months ago

Hi, my freesat box stating no signal. Been ongoing for a few days. I am able to use all on demand sites. I have attempted to do a new search and states there is no signal

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S mills

Bournemouth, United Kingdom 4 months ago

Loss of several channels

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Elfkal

Chesterfield, United Kingdom 4 months ago

No signal in s45

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Geoff Dando

Bristol, United Kingdom 4 months ago

only 202 channel available

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Clevedon, United Kingdom 4 months ago

no signal being received

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Sowerby Bridge, United Kingdom 4 months ago

No channels

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Andover, United Kingdom 4 months ago

No freeway available

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colin reid

Crieff, United Kingdom 4 months ago

no signal or service available ph11qh

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Mmm

Chapel Saint Leonards, United Kingdom 4 months ago

Dead

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Kevin Griggs

Warlingham, United Kingdom 4 months ago

Freesat hasn't had a connection since Thursday 21st December.
NN169XF

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Chris

Barking, United Kingdom 4 months ago

Says no signal

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PM

Stoke-on-Trent, United Kingdom 4 months ago

Freesat not work why is this no problem with the satellite dish so how long before freesat is working again in stoke on Trent

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Valerie

Cleveleys, United Kingdom 4 months ago

Cant get bbc 1itv 1 channel 4 or 5 can get itv 3÷ but programmes are 1 hour later

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Jill McKenna

Sheffield, United Kingdom 4 months ago

No signal to my TV

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Anna Fran

Manchester, United Kingdom 4 months ago

No Signal ...nothing (France)

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B Willson

Loughton, United Kingdom 4 months ago

All freesat devices down ( 2 tv’s 2 free sat boxes ) showing no signal. Time 10.00 am 16/12/23. Postcode CM16 6JA

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Rick

London, United Kingdom 4 months ago

No signal

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Reading, United Kingdom 4 months ago

No BBC chanel in Harrogate

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Jon

St Austell, United Kingdom 4 months ago

Television programs freezing

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Willett

Matlock, United Kingdom 4 months ago

Not recording progs
Also not showing tv listing

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Lesley G. - SW London

Wimbledon, United Kingdom 4 months ago

No TV channels for the last several days, other than occasional very scrambled ones. "No signal" appears on screen but I don't think this an issue with my dish etc. as channels sometimes reappear eg. late at night but drop again quite quickly.

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Adrian Patrick

Solihull, United Kingdom 4 months ago

No bbc on freesat. Suddenly disappeared. All other channels ok

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Halesworth, United Kingdom 4 months ago

No tv signal

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Lynne Munro

London, United Kingdom 4 months ago

No TV , no Freesat. Only netflix and Amazon prime working

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Phillip Hamilton

Trowbridge, United Kingdom 4 months ago

No channels at all in Wiltshire

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Ian Rawnsley

Machynlleth, United Kingdom 4 months ago

Still no channels a full day on, nothing has changed with connections etc

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Sid Jacques

Wolsingham, United Kingdom 4 months ago

channel 216 intermittent loss of signal remainder of channels ok

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Mark

Conwy, United Kingdom 4 months ago

No signal

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Clarke

Ealing, United Kingdom 4 months ago

No TV signal for 5days CO130QW

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Ian Rawnsley

Machynlleth, United Kingdom 4 months ago

Lost all freesat channels about an hour ago, retune picks up no channels. Nothing changed connection wise.

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Maidstone, United Kingdom 4 months ago

No signal in TN14

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James

Leighton Buzzard, United Kingdom 4 months ago

No signal today. Working well last night

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Marie

Deeside, United Kingdom 4 months ago

I have not been able to get 692 Revalation channel for days now. Why? I can get all other staions.

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Paul Magan

London, United Kingdom 4 months ago

Only chanel 5 available

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Chris

Cambridge, United Kingdom 5 months ago

Was working fine this afternoon.
this evening no signal.
weather?

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Peterborough, United Kingdom 5 months ago

We have London news on freesat at 17.30 not anglia

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M.Bristow

Birmingham, United Kingdom 5 months ago

Itv 4 keeps freezing then rebooting

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LMS

Slough, United Kingdom 5 months ago

NO BBC

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Victor Hankins

Leeds, United Kingdom 5 months ago

Had no freesat for 2 days on manhattan boxes upstairs or down ...guide shows all channels but no signal ...the ariel is clear and sounds like we aren't the only one .I'm in Addingham nr ilkley west Yorkshire LS29 0NF Post code

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Frank Healy

Huddersfield, United Kingdom 5 months ago

No BBC1 and various other channels Huddersfield Yorkshire. Been like it for days. Not TVs or Manhattan Boxes - Tried reset on all.

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Isleworth, United Kingdom 5 months ago

Some channels not working

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Chris

Manchester, United Kingdom 5 months ago

Receiver not receiving a signal

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Mark

Newtownards, United Kingdom 5 months ago

No signal in G77 area Glasgow since yesterday

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Alison Dodd

Oxford, United Kingdom 5 months ago

No signal all afternoon/evening today 26/11. Checked all cables, rebooted still the same message. SN5 area.

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Cambridge

Nottingham, United Kingdom 5 months ago

Sandy Heath transmitter bad reception all HD freeview channels

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Bryn clode

Middlesbrough, United Kingdom 5 months ago

Why as my freesat stopped working for the last two days,
Keeps saying this service is not available yet I can get channels like BBC101

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Paul

Tower Hamlets, United Kingdom 5 months ago

Why is timed recordings not recording is there an issue at the moment

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Colin

Horsham, United Kingdom 5 months ago

Message saying "The receiver is not receiving a signal or the signal is too weak"

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Wickford, United Kingdom 5 months ago

FreeSat stuck on serrinf your dish up all day

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Alan

Llanelli, United Kingdom 5 months ago

GB news signal breaking up during rain events,since channel went european?

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Paul Gordon

Stalybridge, United Kingdom 5 months ago

I have had problems with BBC / ITV channels for several weeks now I use freesat connected to my LG TV

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Peter

Durham, United Kingdom 5 months ago

no signal on any channel

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Hendry

Glasgow, United Kingdom 5 months ago

No freesat tv signal

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Sarah

Chelmsford, United Kingdom 5 months ago

Freesat box keeps switching off

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Caerphilly, United Kingdom 5 months ago

No signal. Tried retuning but no satellite signal.

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Colchester, United Kingdom 5 months ago

No Freesat on my two televisions

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Douglas

Glasgow, United Kingdom 5 months ago

channel 216 not working

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Ian Rose

Harrogate, United Kingdom 5 months ago

Cannot recieve GB news

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Huddersfield, United Kingdom 5 months ago

Various channels no signal in Hiddersfield HD8 area

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Frank Healy

Huddersfield, United Kingdom 5 months ago

BBC 1 2 BBC News in Yorkshire down

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Alan tye

Abbey Wood, United Kingdom 5 months ago

No signal at all

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Nigel Behan

Poole, United Kingdom 5 months ago

No Video/Audio and reception stalling

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John D

Rochdale, United Kingdom 5 months ago

No sound on hd channels

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Rotherham, United Kingdom 5 months ago

Tv says service not available

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mary

Scarborough, United Kingdom 5 months ago

Cannot access anything on demand, humax box keeps asking me to connect to internet which I already am.
This also happened early Sept 2023

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Gordon S WA7

Runcorn, United Kingdom 5 months ago

bad reception on freesat, but better on sjy and freeview

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brookes

London, United Kingdom 5 months ago

No BBC or channel 4. ITV and other channels are fine.

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Pamela Hearn

Norwich, United Kingdom 5 months ago

Is freesat out in Norfolk UK. I don’t have a signal at present. Can you e.mail me back please.

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Rochester, United Kingdom 5 months ago

No signal Eastbourne

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Martun

Portsmouth, United Kingdom 5 months ago

Plymouth Devon no Freesat

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Anthony

Nottingham, United Kingdom 5 months ago

Gb news is unavailable. Astra is reachable with 100% signal. GB news simply wont appear and seemingly has a weak signal

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Charles

Edinburgh, United Kingdom 5 months ago

Suddenely lost GB news on Freesat - saying weak or no signal - other channels are working

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Pauline Greaves YO51 9AW

Bradford, United Kingdom 5 months ago

I cannot access most TV channel. Keeps freezing, not watchable

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Matthew

Tonypandy, United Kingdom 6 months ago

Neither of my free sat boxes are picking up

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Jamie

Bridgwater, United Kingdom 6 months ago

No signal

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Chris Marshall

Southall, United Kingdom 6 months ago

Is Freesat signal down in PL21 9UN
Wednesday 1st Nov 10.57

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Margaret

Great Yarmouth, United Kingdom 6 months ago

No signal again 31/10/2023

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Blackheath, United Kingdom 6 months ago

I can only see a small number of channels in PE282AN

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Margaret

Great Yarmouth, United Kingdom 6 months ago

No signal

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Graeme

London, United Kingdom 6 months ago

Blackout in BT62

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Collison

London, United Kingdom 6 months ago

Unable to get any picture on freestat

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Penny

London, United Kingdom 6 months ago

No signal for over a week. Seaham County Durham

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Carol Wilkinson

Tonypandy, United Kingdom 6 months ago

We have two T.Vs connected to the same dish,one is working and the other is displaying no signal. We have tried all the advice given, but no luck. I notice that our HDMI 1 signal has changed from Sky to Talk Talk. Our current broadband providers.

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Susan Lesley Mansell

Oxford, United Kingdom 6 months ago

box connected and on showing channel but tv just shows no signal

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Sean watson

Blackwood, United Kingdom 6 months ago

Have video of issues broken and intermittent signal

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S.Price

Loxwood, United Kingdom 6 months ago

Humax freesat , no signal receiving in South-East for few days.

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John Bradnam

Eastbourne, United Kingdom 6 months ago

Reception suddenly lost on all tvs which are on individual feeds from the lmb
Me195qx area Leybourne kent

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Barbara

Slough, United Kingdom 6 months ago

No picture and no signal on my TV for any live viewing
Can watch our recordings

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M

Birmingham, United Kingdom 6 months ago

ITV 2 HD no signal.

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andy

London, United Kingdom 6 months ago

no signal

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London, United Kingdom 6 months ago

No tv, total blackout, earlier no signal keeps cutting out

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Mrs Epps

London, United Kingdom 6 months ago

Our free sat ins”t responding to anything

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Oxford, United Kingdom 6 months ago

no tv since yesterday

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Alan

Nottingham, United Kingdom 6 months ago

Weak or no signal

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Isleworth, United Kingdom 6 months ago

tv error message 'the receiver is not receiving a signal or the signal is too weak'

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Stewart Martin

Nottingham, United Kingdom 6 months ago

No signal at all for 2 hours

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John Kilpatrick

Holmesfield, United Kingdom 6 months ago

21 Oct 2023
Getting No or Bad Signal on all HD channels. Can see all non-HD channels.
Satellite dish - Humax box - HDMI to TV

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Karen Jackson

Birmingham, United Kingdom 6 months ago

No signal since 6pm yesterday

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Mark

Crawley, United Kingdom 6 months ago

Lost Freeset signal on TV and Humax box. Internet TV fine.

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Aylesbury, United Kingdom 6 months ago

No signal

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Miss Bergan

Bradford, United Kingdom 6 months ago

Can only get channel 3 (itv) on frees at box - others say no signal

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Reading, United Kingdom 6 months ago

Tv says invalid service when trying to watch free sat

Internet connection is fine

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Graham

Guildford, United Kingdom 6 months ago

Is freesat channel 506 down as I have re tuned as still can't get it

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Nottingham, United Kingdom 6 months ago

No signal

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Ronald Hayes.

Portsmouth, United Kingdom 6 months ago

Freesat has stopped working at BH2 37EA 8pm 18/10.2023. No signal at all.

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Billie Jo McAllister

London, United Kingdom 6 months ago

On Demand failing to load

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Graham

Guildford, United Kingdom 6 months ago

What's happening to Freesat 506 no transmission

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David Beacham

City of Westminster, United Kingdom 6 months ago

Why is freesat impossible to watch? The sound/picture/signal is constantly breaking up. What can I do about it?

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Austin

Matlock, United Kingdom 6 months ago

No station number or information on tv

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Bob

Southampton, United Kingdom 6 months ago

Twice in 3 days signal stopped have checked aerial too

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Saint-Jouan-des-Guerets, France 6 months ago

No tv at all

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Michael

Coutances, France 6 months ago

northwest France. Freesat has gone down at about this time -16.30 -the last three days 14-17/10/23.
Ok earlier in the day

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Doreen

Daventry, United Kingdom 6 months ago

BBC 1 only no stream no picture available for 2 days now

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West Drayton, United Kingdom 6 months ago

No channels at all heathrow

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Alessandra

Woking, United Kingdom 6 months ago

No signal

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Tracey

Swindon, United Kingdom 6 months ago

Cannot get any channels yo watch comes up no or bad signal and when trying to tune it in no channels found

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Peter Nelstrop

Stroud, United Kingdom 6 months ago

No signal on BBC1, 3,&4, okay BBC2 & ITV

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Peter Morris

Melksham, United Kingdom 6 months ago

No channels being received in SN12 7UB UK

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Michael

Cardiff, United Kingdom 6 months ago

Freesat in Newport Gwent not working

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Roger Lowry

Milton Keynes, United Kingdom 6 months ago

Several channels with no signal, including all BBC radio, Talking Pictures, Channel 5 HD, More 4 + 1, BBC1.

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Darren lawson

Canterbury, United Kingdom 6 months ago

Hello......forth blackout in about a year.....it usually lasts about a week......zero signal.

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Colin David Bell

London, United Kingdom 6 months ago

No signal or very weak signal. No channel viewable

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Joss

City of Westminster, United Kingdom 6 months ago

Not receiving tv in the Exeter area, why is this?

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Bryan

Macclesfield, United Kingdom 6 months ago

No signal. Checked connections

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Brian

Chelmsford, United Kingdom 6 months ago

No signal Danbury Essex

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Andrew Rogers

Islington, United Kingdom 6 months ago

Is the Freesat down we have two boxes that are not working
13th 10 23

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Jenny

Pulborough, United Kingdom 6 months ago

Only recordings no live channels, says poor reception

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M Budd

Tonbridge, United Kingdom 6 months ago

No current signal, all connections are okay.

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Colin Hepburn

London, United Kingdom 6 months ago

ITV HD showing no streaming no picture 4K recordable box

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John

Southampton, United Kingdom 6 months ago

No freesat service ar all

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Clare

Aldershot, United Kingdom 6 months ago

No signal still

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Canterbury

Manchester, United Kingdom 6 months ago

no signal since 10pm last night

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Islington, United Kingdom 6 months ago

I'm near Dover. No stream available.

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Sudbury, United Kingdom 6 months ago

Trouble with BBC channels pixilation

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Des Cook

Ealing, United Kingdom 6 months ago

no tv guide or picture Blyth Northumberland

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Bedford, United Kingdom 6 months ago

sandy heath transmitter not receiving BBC channels

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Swindon, United Kingdom 6 months ago

No channels at all! SN3

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Aberfeldy, United Kingdom 6 months ago

My Freesat channels are not being found.

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London, United Kingdom 6 months ago

Worcestershire

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Nicola

Tiverton, United Kingdom 6 months ago

No freesat at all

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Paul

Southampton, United Kingdom 6 months ago

Freesat no signal

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Paul Charlwood

West Calder, United Kingdom 6 months ago

Signal gone down

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Lisburn, United Kingdom 6 months ago

No reception

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Gianna fisher

Bristol, United Kingdom 6 months ago

I have lost channels on my freesat…including bbc and itv and channel 4….I have re tuned my box 6 times…

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Vince

Southend-on-Sea, United Kingdom 6 months ago

Lost channels says no signal but I have some channels

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slipknote

Walsall, United Kingdom 6 months ago

Channels have been cutting out for days! A real pain...

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David Holt

Blackpool, United Kingdom 6 months ago

Off since 1.40pm.All channels affected

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Derek

Newark on Trent, United Kingdom 6 months ago

No reception of channel as Weak signal reported on NHK World 209, TRT World 215, Airang 214

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George McIntosh

Manchester, United Kingdom 7 months ago

My freesat is one year old. The dish is aligned and the latest update has been installed but it takes ages to change channels. It is a Sony 4k.

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steve thomas

Cwmbran, United Kingdom 7 months ago

no freesat channels

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Chris

Swindon, United Kingdom of Great Britain and Northern Ireland 7 months ago

No audio for BBC 1 & Channel 4.

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normanfowler

Colchester, United Kingdom of Great Britain and Northern Ireland 7 months ago

no picture , sound is working , but menu and pre recorded programs appear on menu on screen

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hopeless

Rothesay, United Kingdom of Great Britain and Northern Ireland 7 months ago

Freest signal has been degrading for weeks, with channels falling off the system. Today, 28/09/23, many channels have NO signal at all! However, a few, like ch4 are working as usual with 100% signal strength/quality. So, what is going on? Is freest no longer available? Are we being forced to pay for extortionate sat tv? There is NO information anywhere on the net? Complete farce! There is very little worth watching these days anyway, so will probably just stop watching altogether. Certainly NOT worth paying for!

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Joy Davis

Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland 7 months ago

I have recently moved and my freesat tv keeps jumping between channels then cuts out altogether and then returns minus the channel I was watching. I have re-tuned the freesat channels using my new postcode but it continues to happen. What can I do to restore normal service? My postcode is LD8 2AF. I have a fairly new Manhatten Freesat box and all cables are properly connected.

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Jane

Glasgow, United Kingdom of Great Britain and Northern Ireland 7 months ago

No signal since yesterday Glasgow G43.

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J

Walton le Dale, United Kingdom of Great Britain and Northern Ireland 7 months ago

No signal for 2 days

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Angry!

Rhostyllen, United Kingdom of Great Britain and Northern Ireland 7 months ago

Freesat haș been completely down for TWO DAYS...... WTF!!!

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Ian

Saint Osyth, United Kingdom of Great Britain and Northern Ireland 7 months ago

Keeps loosing signal on all channels

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HOlly

Coventry, United Kingdom of Great Britain and Northern Ireland 7 months ago

Pixelated image for chanels 216

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Roy Redhead

North Ferriby, United Kingdom of Great Britain and Northern Ireland 7 months ago

No signal

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Peter Robinson

Little Dunmow, United Kingdom of Great Britain and Northern Ireland 7 months ago

BBC1 NW ITV Chanel5 all on at 4-30pm and all missing at the moment Cheshire BBC1 lLondon OK

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Eric.wilson133@btinternet.com

Abingdon, United Kingdom of Great Britain and Northern Ireland 7 months ago

No signal on two televisions about half a mile from each other

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Rhostyllen, United Kingdom of Great Britain and Northern Ireland 7 months ago

NO FREESAT SIGNAL AT ALL!

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Duncan

Sheffield, United Kingdom of Great Britain and Northern Ireland 7 months ago

No signal detected

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Stewart Aitken

Gargrave, United Kingdom of Great Britain and Northern Ireland 7 months ago

Since BBC went HD only the channel regularly pixelates. Today it’s particularly bad.

Sky has no issues and I have a zone 2 dish in North Yorkshire.

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Phillip Bounds

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

Freesat signal been very intermittent for two days, now down completely. Located in Derby

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Fred

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

www.freesat.co.uk/tv-guide not displaying tv guide.

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David wheeler

Manchester, United Kingdom of Great Britain and Northern Ireland 7 months ago

Total blackout Saturday 23rd at 9. 45pm

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Bill Jones

Redditch, United Kingdom of Great Britain and Northern Ireland 7 months ago

Weak signal

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Derek

Swansea, United Kingdom of Great Britain and Northern Ireland 7 months ago

Quite often when I select a program to watch it will not display - the only way I can watch is to select watch from beginning and watch from the beginning or fast forward- very frustrating - I have tried re-booting and software update but cannot get over the difficulty - your help would be appreciated

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mike

Rowrah, United Kingdom of Great Britain and Northern Ireland 7 months ago

loss of sound on bbc1 scotland hd and bbc2 hd

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Dario

Wrea Green, United Kingdom of Great Britain and Northern Ireland 7 months ago

No signal on either one of my Freesat boxes for 3 days in a row now!!! So so much for their “No Problems Reported” LIES on their website!!! I’m throwing my now useless boxes & my satellite dish in the bin. I’ll never touch Freesat again!!! Utter Rubbish!

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Liam

Exeter, United Kingdom of Great Britain and Northern Ireland 7 months ago

I've had no Freesat signal for 4 days....why?

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Peter Weeks

Thetford, United Kingdom of Great Britain and Northern Ireland 7 months ago

Unable to view 5 Star +1 tonight on channel 131

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Geoff

Donyatt, United Kingdom of Great Britain and Northern Ireland 7 months ago

ITV no signal tonight Gloucestershire Area

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SIMON

Manchester, United Kingdom of Great Britain and Northern Ireland 7 months ago

Dave no signal

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CW

Runcorn, United Kingdom of Great Britain and Northern Ireland 7 months ago

freesat "no stream no picture available" error

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Veronica Russell

Leeds, United Kingdom of Great Britain and Northern Ireland 7 months ago

Why have I not got a signal?

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Paul Hollingsworth

Glasgow, United Kingdom of Great Britain and Northern Ireland 7 months ago

Lost signal nottingham

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G. Martinez

Sheffield, United Kingdom of Great Britain and Northern Ireland 7 months ago

Box not turning on

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Dundee, United Kingdom of Great Britain and Northern Ireland 7 months ago

No data available on my freesat box?

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Calum

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

No signal at all.

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Bob

Kenn, United Kingdom of Great Britain and Northern Ireland 7 months ago

Lots of channels reporting no signal but several still operating ok

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Len

Leeds, United Kingdom of Great Britain and Northern Ireland 7 months ago

No sound on channels 1,2,3

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A.Chandler

Carsluith, United Kingdom of Great Britain and Northern Ireland 7 months ago

It 2 and channel 5 & 5+1 breaking up

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pj

Sutterton, United Kingdom of Great Britain and Northern Ireland 7 months ago

no tv again Lincolnshire 3rd time this week

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alan smith

Birmingham, United Kingdom of Great Britain and Northern Ireland 7 months ago

no connection

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Jan

Thorney, United Kingdom of Great Britain and Northern Ireland 7 months ago

Channel 105, 200, 201,202 still down . In Lincolnshire after 3 days

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Janet Lucas

Thorney, United Kingdom of Great Britain and Northern Ireland 7 months ago

No signal for channel5,200,201, 202 for two days. Have tried retuning with no success.

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Richard Gibson

Manningtree, United Kingdom of Great Britain and Northern Ireland 7 months ago

Tv working ok at 7pm. Turned on at 9pm and no channels working. Error message on screen says “ No stream”
On demand works ok.
Tried turning box off/on but same problem. What might cases no stream message, signal from satellite or our dish?

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Dawn

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

No signal since Sun 10 Sep in Staffordshire

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Mr Unhappy

Glasgow, United Kingdom of Great Britain and Northern Ireland 7 months ago

No BBC1 and a few others

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Ian Hammond

Aylesbury, United Kingdom of Great Britain and Northern Ireland 7 months ago

No TV at HP22 4AP

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Bryn Hallworth

Saint Gennys, United Kingdom of Great Britain and Northern Ireland 7 months ago

Box shows internet connected but won't connect to any On Demand services

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Clarke

Settle, United Kingdom of Great Britain and Northern Ireland 7 months ago

Funny, said the same thing about the adverts to my wife as well... All up and rinning now (am of 11th September.

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Eileen Walsh

Scarfskerry, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can’t access on demand although it says I’m connected

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Geoff Rhodes

Berriew, United Kingdom of Great Britain and Northern Ireland 7 months ago

It was all working yesterday 9th Sept. Today ased for log in twice, shows as connected, but doesn't work for on demand. Tried restarting machine - now have tota;l black out. This seems to coincide with adverts for new freesat box.

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Clarke

Settle, United Kingdom of Great Britain and Northern Ireland 7 months ago

Thought I would try an experiment: when prompted to press green to start from the beginning when joining a BBC programme that was underway I was taken to the iPlayer!

I exited but could not access it the proper way.

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, 7 months ago

No tv after lightning

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Ian Hammond

, 7 months ago

no signal at all at HP22 4AP

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Pauline

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

10 September 2023
Human Freesat HDR 1100S 1TB
For the last couple of days On Demand has stopped working despite being connected by WiFi. Message appears "ready when you are" but when trying to connect I'm advised to connect ethernet cable. Has Freesat changed settings which are affecting access to On Demand? At one point of the process there is a suggestion of upgrading the unit. Why should I be forced to spend a substantial amount to replace a perfectly good piece of equipment?

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John cole

Saint Just, United Kingdom of Great Britain and Northern Ireland 7 months ago

Still unable to access on demand service via freesat /humax 4days now .

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Hamilton, United Kingdom of Great Britain and Northern Ireland 7 months ago

No signal being received

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Clarke

Settle, United Kingdom of Great Britain and Northern Ireland 7 months ago

The only online player I can access is Netflix. This has been the case for four days now. When attempting to access the others the box says I need to connect which prompts the connection activation dialoge.

Connection is confirmed, I try to access players again and the above repeats.

It's a HDR1100S with powerline adapters providing a wired ethernet connection. I tried using WiFi: same issue.

This occured once earlier in the week, but was resolved with a hard power cycle.

All exactly the same with my spare box (same model). All other checks / usual fixes tried. Router, other devices all fine.

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Martin

Peterborough, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can’t use on demand even though I’m connected

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Debbie Chalmers

Harlow, United Kingdom of Great Britain and Northern Ireland 7 months ago

Saying it’s not connected to the internet but it is connected. Cannot access any on demand TV

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Jane

Reading, United Kingdom of Great Britain and Northern Ireland 7 months ago

Same prob as others. Cannot access on demand services apart from Netflix. Do these comments get seen by anyone that can do anything about it...someone from the Freesat/Humax services? Otherwise this is merely an echo chamber.

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Mike

Edinburgh, United Kingdom of Great Britain and Northern Ireland 7 months ago

no on demand sites working, same as others reported already

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Rob C

Matlock, United Kingdom of Great Britain and Northern Ireland 7 months ago

Absolutely awful

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Viv

Llanddoget, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can’t access on demand even though fully connected.

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Dean

Rochdale, United Kingdom of Great Britain and Northern Ireland 7 months ago

My neighbour and I have lost WiFi connection on our FreeSat boxes . Tried reset to no avail , works via Ethernet.

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Newport, United Kingdom of Great Britain and Northern Ireland 7 months ago

Treharris south wales

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John cole

Saint Just, United Kingdom of Great Britain and Northern Ireland 7 months ago

Cannot get on demand even though it says you are connected My BT broadband code has a lock symbol on it.everything else is working fine .including netflix was ok on the 7th of Sept ,problem started on the 8th and continues to date .

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Nigel

Sheffield, United Kingdom of Great Britain and Northern Ireland 7 months ago

No bbc iplayer or it hub on humax box despite message saying I am connected OK

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Richard Holland

Birmingham, United Kingdom of Great Britain and Northern Ireland 7 months ago

Cant access on Demand, connection to hub ok

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Ian

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

As others have said, I have lost the on demand services. Have reset Humax box and router and no difference. My internet is okay as I can access it on another device. This is the third day now.

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s nicholls

Birmingham, United Kingdom of Great Britain and Northern Ireland 7 months ago

cant get on demand for 3 days

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Christine

Sheffield, United Kingdom of Great Britain and Northern Ireland 7 months ago

I cannot get into BBC i player in on demand, it keeps saying I am connected to wifi but still will not open channel

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Rich

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

No on demand as others have reported!!!!!

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Plymouth, United Kingdom of Great Britain and Northern Ireland 7 months ago

3rd day of no on demand

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E Meredith_jones

Aberhafesp, United Kingdom of Great Britain and Northern Ireland 7 months ago

can't access on demand

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Christo

Birmingham, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can't access on demand.reset box and router , internet connection ok.netflix connects but nothing else in the on demand apps.

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Graham Stanford

Poole, United Kingdom of Great Britain and Northern Ireland 7 months ago

Started yesterday
No access to any n demand - keeps asking for password
When entered it goes to settings , when you come out of settings it still doesn’t work

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AllB

Cambridge, United Kingdom of Great Britain and Northern Ireland 7 months ago

No channels at all for two days, Chippenham

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Ashby de la Zouch, United Kingdom of Great Britain and Northern Ireland 7 months ago

When I press BBC iplayer ijst get the words ...ready to watch when you are...no matter what I try I cannot get further. ALL conectios are fine!

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allan heskett

Little Oakley, United Kingdom of Great Britain and Northern Ireland 7 months ago

on demand blocked keep saying i need to connect to internet then when i manually connect it says i am connected but cannot get by the need to connect page going round in circles

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Newport, United Kingdom of Great Britain and Northern Ireland 7 months ago

Freesat "On Demand has been down for the last 24 hours in this area ,Near Rugely

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Victoria Strange

Clacton-on-Sea, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can’t view anything on demand or showcase since yesterday. Have tried rebooting box and internet. I’m connected but still saying not available

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Susan

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

Connection to broadband

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Plymouth, United Kingdom of Great Britain and Northern Ireland 7 months ago

No on demand

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Chester, United Kingdom of Great Britain and Northern Ireland 7 months ago

No on demand

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Charlie Costley

Nuneaton, United Kingdom of Great Britain and Northern Ireland 7 months ago

Not connecting to on demand

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G

Birmingham, United Kingdom of Great Britain and Northern Ireland 7 months ago

No signal on my smart tab with freesat

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Gillian Walker

Helford, United Kingdom of Great Britain and Northern Ireland 7 months ago

The message comes up saying No Stream, no picture available on live TV.
I can play recordings and use iPlayer with no problem.

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Nigel

Manchester, United Kingdom of Great Britain and Northern Ireland 7 months ago

Nothing from freesat blackout stafford

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Rae

Askam in Furness, United Kingdom of Great Britain and Northern Ireland 7 months ago

Tv went down 11 o’clock last night I would like to know why?

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Mark P

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

No bbc or itv

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R Smith

Inkhorn, United Kingdom of Great Britain and Northern Ireland 7 months ago

Pixelated picture

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michael caddick

North Shields, United Kingdom of Great Britain and Northern Ireland 7 months ago

no signal on all sat channels dl5 7na

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Susan

Dundee, United Kingdom of Great Britain and Northern Ireland 8 months ago

It's saying service not running or not available

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Rochdale, United Kingdom of Great Britain and Northern Ireland 8 months ago

all hd channels have gone off air

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Steve Greatorex

London, United Kingdom of Great Britain and Northern Ireland 8 months ago

Absolutely atrocious reception, lunchtime weds 30 aug 2023, Devon

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S shaw

London, United Kingdom of Great Britain and Northern Ireland 8 months ago

No signal all day LE65 2AN
Ashby De La Zouch

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Martin

Sheffield, United Kingdom of Great Britain and Northern Ireland 8 months ago

No tv on freesat. Brighton

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John Paul

Kings Pyon, United Kingdom of Great Britain and Northern Ireland 8 months ago

No chanel working, Chichester UK

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Alpha John

Kenn, United Kingdom of Great Britain and Northern Ireland 8 months ago

Cannock, Staffordshire. 12th August 2023 - 5pm signal cliping then coming through, right now 6:30pm no signal at all!

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Kelly Wilson

Newcastle upon Tyne, United Kingdom of Great Britain and Northern Ireland 8 months ago

Tv shows service not running or not available

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Bracknell

Swindon, United Kingdom of Great Britain and Northern Ireland 8 months ago

My 4K Freesat box Menu for settings etc is jumping around all over the place. Unable to select any menu items at all, but rather strangely it keeps on jumping to the BBC iPlayer signup page of it's own accord!

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Richard Wheatley

Northallerton, United Kingdom of Great Britain and Northern Ireland 8 months ago

BBC & ITV channels are down, in Whitby/Sleights North Yorkshire

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Cliff

Brighton, United Kingdom of Great Britain and Northern Ireland 8 months ago

No signal in Worthing.

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George

, 9 months ago

most free sat channels not working in N. ireland, been like that for a few days.

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Gordon Degg

Broughton, United Kingdom of Great Britain and Northern Ireland 9 months ago

t/V says No signal available or signal is too weak on FreeSat

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