Is Freesat down - December, 2024?

Freesat Outages and Status
Freesat Logo

Freesat is a subscription-free satellite TV service available in the UK and Ireland. It offers more than 200 free digital TV and radio channels, with no monthly subscription or contract. Freesat also offers an on-demand service for a range of popular shows, as well as access to apps such as BBC iPlayer, ITV Hub and All 4.

Last check: Just Now |

URL Checked:

https://www.freesat.co.uk:443/

Last Down:

not recently

Response Time:

0.54 ms.

Freesat outages reported by users in the last 24 hours

No Freesat problems reported in the last 24 hours

This chart shows the number of Freesat outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Freesat User Reports

Check out the latest user reports on Freesat, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    Nov 29, 2024 - 19:31

    A visitor from Ruthin, United Kingdom has reported a problem with E-mail

  • GB Flag Icon
    Nov 28, 2024 - 14:51

    A visitor from Liversedge, United Kingdom has reported a problem with E-mail

  • GB Flag Icon
    Nov 23, 2024 - 13:08

    A visitor from London, United Kingdom has reported a problem with E-mail

  • GB Flag Icon
    Nov 22, 2024 - 22:02

    A visitor from Alexandria, United Kingdom has reported a problem with E-mail

  • GB Flag Icon
    Nov 18, 2024 - 22:25

    A visitor from Kennington, United Kingdom has reported a problem with E-mail

  • GB Flag Icon
    Nov 14, 2024 - 19:27

    A visitor from Nottingham, United Kingdom has reported a problem with Volume turning itself down and volume bar staying on screen. Back button on remote not responding

  • GB Flag Icon
    Nov 14, 2024 - 18:49

    A visitor from Canary Wharf, United Kingdom has reported a problem with Volume turning itself down and volume bar staying on screen. Back button on remote not responding

Join Freesat Discussion

Suggestions? Issues? Outages?
Please share your Freesat experience with other users around the globe.

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Andy wilson

Nottingham, United Kingdom 18 days ago

Derby area most channels are down

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Andy wilson

Nottingham, United Kingdom 18 days ago

Derby area most channels are down

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Andy wilson

Nottingham, United Kingdom 18 days ago

Derby area most channels are down

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Andy wilson

Nottingham, United Kingdom 18 days ago

Can only get a few channels most of them are not working

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Jon C

Banbury, United Kingdom 25 days ago

Banbury area no signal all stations.

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Alan Hutchinson

Meltham, United Kingdom 1 months ago

GB News is blank on Humax Foxsat PVR. There is sound but no picture. The video only appears when the channel information button is pressed. First noticed on 29/10/24.

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Matthew Orton

Southampton, United Kingdom 1 months ago

No signal on Freesat. All channels

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David Wandless

Pessac, France 1 months ago

The picture is frozen advertising "Verisure. Even when the machine is turned off and on again this is the only picture I get.

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Carol Kingdom

Longton, United Kingdom 1 months ago

No signal happens regularly every morning.

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PB

London, United Kingdom 1 months ago

There are no BBC, ITV or Channel 4

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Gordon Stevenson

Reading, United Kingdom 1 months ago

No audio on BBC 1 South and ITV1 in West Sussex. All day yesterday and today.

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Kirkwall, United Kingdom 1 months ago

My tv guide won't come up today and the freeview format has changed

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George Robbins

Slough, United Kingdom 1 months ago

New download applied on the 15.10.24 and since then my box does not function correctly.

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Barnet, United Kingdom 1 months ago

Youtube is not available

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Philip Lane

Bolton, United Kingdom 1 months ago

No itv HD on Freesat

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Gar

Dublin, Ireland 1 months ago

0% signal on all satellite channels. Was 100% last night.

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John Giles

Gillingham, United Kingdom 1 months ago

Freesat keeps going grey like xray picture, I’ve changed the HD cable and tried different HD connections on my to but the same thing happens it comes on and off even recording playback, any suggestions?

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Gillingham, United Kingdom 1 months ago

Freesat keeps going grey like xray picture, I’ve changed the HD cable and tried different HD connections on my to but the same thing happens it comes on and off even recording playback, any suggestions?

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London, United Kingdom 1 months ago

No signal here in Lincolnshire LN10

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London, United Kingdom 1 months ago

No signal here in Lincolnshire LN10

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Gordon

Reading, United Kingdom 1 months ago

We have no audio on Freesat channels 101 BBC1 and 103 ITV1. Other channels OK. In West Sussex UK
5/10/24

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G

Grantham, United Kingdom 2 months ago

only channel BBC1 and 2 working

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Lesley, Wolverhampton

Wolverhampton, United Kingdom 2 months ago

Have checked one of my three Freesat boxes for channel listings and I have now lost ITV3, CHANNEL 4+1,
E4+1, 4SEVEN, QUEST HD, FRANCE 24 and FILM 4+1
cannot understand why?????????

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Lesley, Wolverhampton

Wolverhampton, United Kingdom 2 months ago

Have checked one of my three Freesat boxes for channel listings and I have now lost ITV3, CHANNEL 4+1,
E4+1, 4SEVEN, QUEST HD, FRANCE 24 and FILM 4+1
cannot understand why?????????

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Lesley, West Midlands UK

Wolverhampton, United Kingdom 2 months ago

Have lost ITV3 on both my Freesat boxes.
I have got ITV3+1. WHY IS THIS??

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Lesley

Wolverhampton, United Kingdom 2 months ago

Have no ITV3. but have got ITV3+1
was watching snooker on ITV4 this afternoon find but snooker British Open switched to ITV3 for evening session of the finals match

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C Pitt

Gosport, United Kingdom 2 months ago

Freesat
Is this due to I tense rain and wind Inthe Tavistock area. Slightest heavy rain and no signal on many channels.

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Steve

Newmarket, United Kingdom 2 months ago

60% of my channels are down, its either my lnb has become faulty or freesat have problems

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Steve

Newmarket, United Kingdom 2 months ago

60% of my freesat channels are down inc bbc1/2 itv 1. Its either my lnb has become faulty or freesat have issues

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Steve

Newmarket, United Kingdom 2 months ago

60% of my channels are down, its either my lnb has become faulty or freesat have problems

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NORMAN MALCOLMSON

Belfast, United Kingdom 2 months ago

LOST CHANNELS.

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NORMAN MALCOLMSON

Belfast, United Kingdom 2 months ago

NEWCASTLE COUNTY DOWN..NOT GETTING MANY CHANNELS, TRIED 3 SET TOP BOXES. SAME THING.GOING ON FOR TWO DAYS..26/SEPT/2024.

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Shirley

Caerphilly, United Kingdom 2 months ago

No sound on BBC1 TV.
All other channels have sound

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Carol

Staines-upon-Thames, United Kingdom 2 months ago

Screen on tv reads
Service not running or not available

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Paul lane

Grays, United Kingdom 2 months ago

my Freesat on my tv is not working

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John Sellman

Leeds, United Kingdom 2 months ago

Message = "Service not running or not available" SY21

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Frnk Healy

Southwark, United Kingdom 2 months ago

No Idea why it says Southwark WE ARE IN HUDDERSFIELD WEST YORKSHIRE

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Frnk Healy N

Southwark, United Kingdom 2 months ago

No Idea why it says Southwark WE ARE IN HUDDERSFIELD WEST YORKSHIRE

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Southwark, United Kingdom 2 months ago

Thought we were doing well - ALL came bck yesterday and now they have gone again

Lost a lot of channels here in Huddersfield Yorkshire

Channels down HERE 101 -103 -103-105 - 109 - 111- 112 - 113 - 114 - 115 - 116 - 118 -121 - 122 - 124 - 125 - 126 - 128 - 129 - 130 - 131 - 132 - 133 - 141 - 147 = 162 - 200 - 201 - 208 - 2169 - 300 - 600 - 601 - 695800 - 801 - 802 = 803 - 805 - 810 - 813 - 814 - 952 - 953 - 954 - 956- 964 - 969 - 977 - 999 - 700

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Frank Healy

Southwark, United Kingdom 2 months ago

Lost a lot of channels here in Huddersfield Yorkshire since last nights storm

Channels down HERE 101 -103 -103-105 - 109 - 111- 112 - 113 - 114 - 115 - 116 - 118 -121 - 122 - 124 - 125 - 126 - 128 - 129 - 130 - 131 - 132 - 133 - 141 - 147 = 162 - 200 - 201 - 208 - 2169 - 300 - 600 - 601 - 695800 - 801 - 802 = 803 - 805 - 810 - 813 - 814 - 952 - 953 - 954 - 956- 964 - 969 - 977 - 999 - 700
This keeps happeniing since they did the work on Emley Moor Mast - (which is line of sight for me as is Holme Moss and Pole Moor)

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LOPEZ

Harlow, United Kingdom 2 months ago

NO FREESAT SINCE STORM YESTERDAY

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Steven Ronald Shepherd

Okehampton, United Kingdom 2 months ago

random channels not got signal bbc1 , itv channels and channel5 , but can get bbc2 and channel 4 but not more 4

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S.R.

Southampton, United Kingdom 2 months ago

No audio or video on some channels then no signal from satellite.

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London, United Kingdom 2 months ago

No picture or sound CR10 1QF

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Mitcheldean, United Kingdom 2 months ago

Cant access Freeview

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BillD

Poole, United Kingdom 3 months ago

ITV pixelating in the BH postcode

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BillD

Poole, United Kingdom 3 months ago

Itv1 HD pixelating in the BH postcode area

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John Wilson

Glasgow, United Kingdom 3 months ago

No audio on any tv channels. Picture completely fine. Audio working for Digital radio stations

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Peed Off

Brackley, United Kingdom 3 months ago

Missing channels, no stream message. rescanned several times.

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Carol Kingdom

Leeds, United Kingdom 3 months ago

Your checker is saying it is working as I am looking at a blank TV and no broadband

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Carol Kingdom

Leeds, United Kingdom 3 months ago

No tv and no broadband

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Ipswich, United Kingdom 3 months ago

Wtf is happening info please

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Mr Gary Baxter

Stretford, United Kingdom 3 months ago

All FREESAT signal down at MK15

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Pac

Fakenham, United Kingdom 3 months ago

BBC channels have no sound
All other channels do!

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CELIA

Morecambe, United Kingdom 3 months ago

KEEPS GOING OFF

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Ken P

Manchester, United Kingdom 3 months ago

No signal!

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John Hughes

Sowerby Bridge, United Kingdom 3 months ago

No signal freesat, again. This has been happening for over a week. Connections all okay.

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CJ

Glasgow, United Kingdom 4 months ago

No freesat signal on any channel. This is via satellite we don't use the web version. Others have the same issue. Have been a lot of intermittent problems the last few weeks but this is total loss of all channels

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RPT

Reading, United Kingdom 4 months ago

Can't receive any channels

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Mike

Betws-y-Coed, United Kingdom 4 months ago

No signal. Intermittent over the last hour but now no signal for 10 minutes

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Conor mc Garry

Dublin, Ireland 4 months ago

Service not running or not available

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Me

Eversley, United Kingdom 4 months ago

No power to box power ok but no power to box

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John

Portsmouth, United Kingdom 4 months ago

Freesat signal down

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Elzabeth Stephens

Feltham, United Kingdom 4 months ago

Had no signal most of the day !! SA731PN

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Elizabeth Stephens

Feltham, United Kingdom 4 months ago

Every day throughout the day the LG built in Freesat (brand new TV I might add) I have NO SIGNAL (West Wales) - why ????

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ELIZABETH SA73 1PN

Cardiff, United Kingdom 4 months ago

So sick of having NO SIGNAL !!!!!!!!

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Elizabeth Stephens

Cardiff, United Kingdom 4 months ago

My Freesat here in West Wales(SA73 1PN) shows a No Signal problems daily and can be down for hours and hours at a time !!!

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Al

Croydon, United Kingdom 4 months ago

Quest hd no signal in alicante

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Bury St Edmunds

Bury St Edmunds, United Kingdom 4 months ago

No signal on all channels

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Richard

Bristol, United Kingdom 4 months ago

No signal on all channels 8 july 2024

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Bridgend, United Kingdom 4 months ago

No signal

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Camden, United Kingdom 4 months ago

no signal again.

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Carol Kingdom

Wakefield, United Kingdom 4 months ago

We have no signal so no TV programs

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George coote

Paris, France 4 months ago

Dish aligned, no trees, but suddenly no signal. Very inconvet

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Jane Caddick

Jarrow, United Kingdom 4 months ago

No freesat channel 168 to 172, 148 to 151 at IV222LS and IV222LQ since 2nd July.

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Liz

Cheltenham, United Kingdom 5 months ago

Signal in Upland Stroud seems down No signal been received

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Swindon, United Kingdom 5 months ago

Bbc 1 bbc2 itv most hd channels no signal it was ok this afternoon, nothing has changed with my satellite dish ect , I'm in Swindon sn25 area

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Robert Aspey

Portsmouth, United Kingdom 5 months ago

Picture freezing and pixalating

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Colin the fish

Toulouse, France 5 months ago

Down for 2 weeks now, all main chanels slam-ducked, watchng Challenge (? why do this, new and the god chanels work)..

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Braintree, United Kingdom 5 months ago

Nothing from dish...no signal at all

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Iain

Glenrothes, United Kingdom 5 months ago

Keeps dropping out

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Gillian Austen

Edgware, United Kingdom 5 months ago

There is no TV signal but I checked cables and all are fine. My neighbour two houses away said this morning he has exactly the same problem. It starts with the picture and audio breaking up then the signal is lost on all channels except the player, prime video, Netflix. Both of us have smart tvs just a couple of years old which were working perfectly until 2 days ago

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Cheryl

Daventry, United Kingdom 5 months ago

Service not running or not available, I’ve tried turning off and on but nothing.

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Leeds, United Kingdom 5 months ago

Keeps dropping out

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Ian

Salford, United Kingdom 5 months ago

No signal

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Brian Sadler

Winchester, United Kingdom 5 months ago

17.00 hrs 15 June 2024 Switched TV on - Hdmi input shows as normal - switch Freesat box on- Blue indicator turns red - Please wait message appears - Blank screen follows . Same thing yesterday but came back later. Winchester SO21 1HL
Is it an outage?
bsadler151@gmail.com

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Andrew white

Preston, United Kingdom 5 months ago

We have no sign in praa sands tr20 9sh

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Paul

Exeter, United Kingdom 5 months ago

No signal from Astra 28.2 E , no channels working. TA4 2JY

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Lyndsey

Gateshead, United Kingdom 5 months ago

No signal shown on the free sat box was working earlier but not now

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Kathy Evans

Sudbury, United Kingdom 6 months ago

Flickering picture and screen keeps blacking out

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Rob

Ilfracombe, United Kingdom 6 months ago

Was watching freesat and it suddenly went down
We're in pentewan cornwall

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David

London, United Kingdom 6 months ago

Picture breaking up

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David Batten

St Albans, United Kingdom 6 months ago

Intermittent full or partial loss of signal. Possibly affecting BBC channels more. Been like this for over a week (30/5/24)

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Jean Brown

Cheltenham, United Kingdom 6 months ago

Won't operate on hold

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Carol Kingdom

Birmingham, United Kingdom 6 months ago

We have constant problems with no signal. Especially when on GBNews.
Why is this.

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Kris

Leeds, United Kingdom 6 months ago

BBC1 HD and ITV1 Granada no signal

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Mrs Bunting

Dereham, United Kingdom 6 months ago

My TV via Freesat stopped suddenly about 10.30 am yesterday (19 May). Message shows as “the receiver is not receiving a signal or the signal is too weak”. I tried at various points yesterday afternoon, evening and this morning. Same message received

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Keith Ross

Saint-Andre-de-Cubzac, France 6 months ago

Nothing being received

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Bath, United Kingdom 6 months ago

Swindon. No signal. Thunderstorm

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Ian Tait.

Alnwick, United Kingdom 6 months ago

No satellite signal in Rothbury UK

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Stuart Eastman

Preston, United Kingdom 6 months ago

BBC south HD has been saying that our antenna is not working. However every other station is working. Is there a problem with BBC south specifically. Now for approx 2 weeks

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Paul Wadsworth

Manchester, United Kingdom 6 months ago

No signal on my freesat tv and my humax box

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Richard George

Bolton, United Kingdom 6 months ago

No FreeSat signal
Tv says lnb problem
Tried re tuning several times, still not working
As at 9pm 4th May 2024

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Rich

Audlem, United Kingdom 7 months ago

Bbc2 missing

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Margaret

Lowestoft, United Kingdom 7 months ago

No signal in Norwich from 27th April 2024

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Me

Tregaron, United Kingdom 7 months ago

NO signal

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Aitchp

Newtown, United Kingdom 7 months ago

Box has power, but been it's been saying weak signal since yesterday. Still no signal today. Have checked all the cables and connections and everything looks okay. There's been no heavy rain or wind.

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John

Southampton, United Kingdom 7 months ago

No channels fore months

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Gillingham, United Kingdom 7 months ago

Poor signal. Not receiving all channels

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Andrew H

Basingstoke, United Kingdom 7 months ago

Unable to use on demand or catch up services. Fully connected to internet but on demand screen icon is Blue and banner reads ‘try again in 1 minute’
Tried a full power down reset and even re connected to WiFi with password etc. Still no change. Any body else with the same problem?

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Wendy

Birmingham, United Kingdom 7 months ago

No signal

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Kookie

Buxton, United Kingdom 7 months ago

Freesat down

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Brian McCaig

Glasgow, United Kingdom 7 months ago

Lost all Freesat Channels for 2 days. Now working again.

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D A Mewes

Bury St Edmunds, United Kingdom 7 months ago

No bbc service on freesat 9.50 pm

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Helston, United Kingdom 7 months ago

Itv1 hd

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Alan Clark

Cwmbran, United Kingdom 7 months ago

Always had no problems via our outside dish. But Al Jazeera picture started breaking up about a month ago and now has gone completely. Today we have lost signals to most channels, and some breaking up. But Sky News and France 24 always working!

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Paul chilvers

Washington, United Kingdom 7 months ago

No Freesat signal

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Chris

Leicester, United Kingdom 7 months ago

Freesat keeps saying No Signal

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Fiona McKenzie

Northampton, United Kingdom 7 months ago

Lost several channels. BBC1 pixelated

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Jennifeer Short

Knighton, United Kingdom 7 months ago

Interemittent Signal

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wendy mortimer

Marseillan, France 7 months ago

No reception of BBC programs since yesterday afternoon

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Roger

Bournemouth, United Kingdom 7 months ago

Ferndown Dorset no signal

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David Roberts

Torquay, United Kingdom 7 months ago

On Demand You Tube not connecting
You Tube Kids is working as is ITV X
TQ4 7GA

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Diana BIlson

Marseille, France 8 months ago

have lost all HD channels this afternoon 31/3/2024

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Trevor Morgan

Warfield, United Kingdom 8 months ago

No freesat

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Paul F

Bentley, United Kingdom 8 months ago

Surrey Hampshire border. Been losing signal strength on several days for last couple of weeks. Tried to completely retune a few times today ( LG TV with Freesat built-in) and simply not fixing on any programmes. Can see it testing the frequencies bur signal not good enough. Been fine for previous 10 years

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Sam Brett

Magné, France 8 months ago

No Data Available showing in TV Guide and nothing ois recording from Planned/Recordings....

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John Abraham

Newton Abbot, United Kingdom 8 months ago

Breaks in reception on all channels 10:00 am Sunday 24/03/24 in the Devon area

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F Williams

Bristol, United Kingdom 8 months ago

Was working fine last night, now getting lost signal new Freesat box 2 months old no good have to put old box back on.

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graham

West Bromwich, United Kingdom 8 months ago

2 days down

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Chris

Nottingham, United Kingdom 8 months ago

No signal

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Fi Harris

Manchester, United Kingdom 8 months ago

No satellite signal. Remote control can only switch on/off, cannot select anything. Batteries are OK in RC. BBC channels on Freeview are off at same time

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William Johnson

Harlech, United Kingdom 8 months ago

No signal

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Pwllheli, United Kingdom 8 months ago

We have two televisions on seperate freesat boxes and seperate dishes. At approximately 1.40pm today 14/03/2024, we lost signal on both televisions and are still without signal tonight

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Roy

Netherseal, United Kingdom 8 months ago

All channels down

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Mark

Bournemouth, United Kingdom 8 months ago

No channels, nothing.

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Carol Kingdom

Birmingham, United Kingdom 8 months ago

No TV reception since early AM

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Gary kemmish

Christchurch, United Kingdom 8 months ago

Sound breaking up.picture ok.

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Terry

Royal Tunbridge Wells, United Kingdom 8 months ago

Freesat showing 'no/poor signal' in Leyburn, North Yorks

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Elizabeth McIndoe, Worcester

Worcester, United Kingdom 9 months ago

My Freesat is down. Can you please fix it!

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Dawn

Cwmbran, United Kingdom 9 months ago

Channels not working but internet is on I have bbc I player

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Sheffield, United Kingdom 9 months ago

Freesat tv lost

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Trowbridge, United Kingdom 9 months ago

No signal

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CHRIS

Richmond, United Kingdom 9 months ago

Freesat box will not switch on checked electric supply it's OK but will not turn on box

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Denise Higgins

Buxton, United Kingdom 9 months ago

No tv at all

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D Hilliard

Wembley, United Kingdom 9 months ago

The last three evenings have seen no signal on all stations

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Mgb

Redditch, United Kingdom 9 months ago

No channels last night or tonight...but ok this morning!!!???,

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Mad merv

Camden, United Kingdom 9 months ago

No TV signal

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Paul, Maldon area in Essex

Clacton-on-Sea, United Kingdom 9 months ago

Loads of channels missing, unable to to rescan as can't find signal yet can still see some channels. This has been for at least a couple of days now possibly longer.

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Stephen

Ipswich, United Kingdom 9 months ago

No signal on any channel since 20.00 on the 24/02/2024.

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Steve

Brent, United Kingdom 9 months ago

Sony tv not working

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Sue

Swadlincote, United Kingdom 9 months ago

BBC Parliament ch 201 not working for 2 days. All other Freesat Channels are fine. Says signal lost.

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Sally Wellman

Bristol, United Kingdom 9 months ago

no TV for 2 days. BS48 3QU

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FreesatViewer

Glasgow, United Kingdom 9 months ago

None of the HD channels are working. None HD are fine

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David Jowett

Lanark, United Kingdom 9 months ago

There are no sub-titles available on freesat channel 159 - "Yesterday" .

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Alistair

Antrim, United Kingdom 9 months ago

All channels down.

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G Earl

Sunderland, United Kingdom 9 months ago

No BBC North East or ITV

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Mrs C Reeve

Buckingham, United Kingdom 9 months ago

Channels 302-305 have disappeared

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Mr Whitaker

Ilkeston, United Kingdom 9 months ago

No channels available on Fressat at all.

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Alan Green

Taunton, United Kingdom 9 months ago

Our freesat connection has been down for the last few hours in south devon. Why ?

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Gareth

Cinderford, United Kingdom 9 months ago

Channels 302, 303, 304, 305 missing from Freesat, what has gone on??? 8th February 2024.

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Mr Geoff Howden

Ashbourne, United Kingdom 9 months ago

Channels 302 to 305 inclusive have disappeared and I cannot get them back

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Richard Lawrence

Brigg, United Kingdom 9 months ago

When are Freesat channels 303,304 and 305 going to be up and running again?

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Nottingham, United Kingdom 9 months ago

I have had a low or no signal message with my Freesat box since around 4pm on 8th February so have no programmes on TV since then and unable to watch TV

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Jacky

Badby, United Kingdom 9 months ago

I have lost channels 302, 303, 304 and 305

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JKP

Hope, United Kingdom 9 months ago

No signal on HDMI or TV settings

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Williams

Quimperlé, France 9 months ago

303 304 305 missing. My favorite channels.

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Fiona

Sheffield, United Kingdom 9 months ago

No signal

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Rachel Rochell

Batley, United Kingdom 9 months ago

no signal

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Edmund Green

Cardiff, United Kingdom 9 months ago

Loss of channels, mainly film channels, 303 to 305

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Jan Frobisher

Leicester, United Kingdom 9 months ago

Only itv channels available NO BBC Channels at all

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Nick Lord

Stoke-on-Trent, United Kingdom 9 months ago

No free sat channels. Checked all cables. Was ok up to midday

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Jim

Tidworth, United Kingdom 9 months ago

channel 302/3/4/and 305 missing since 07/02/2024

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F E Taylor

South Kelsey, United Kingdom 9 months ago

Since 7 Feb 2024, we have lost channels 302-305 on two separate Freesat boxes.

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Richie

Birmingham, United Kingdom 9 months ago

Huh Freesat channels are being deleted once again. It seems that Freesat is going to the garbage cans. When I first got freesat a few years ago. There was over 200 channels. Over the years it reduced. Now theres only 156 channels which is less channels than Freeview. Can you believebit? Freeview has more channelsbthan Freesat? You may as well say goodbye now to Freesat. Because they are slowly going. Shame but as the saying goes: All good things comes to an end.

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tracie

Wakefield, United Kingdom 9 months ago

all 302 303 304 sky news all dissaperad

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Jon

Bridport, United Kingdom 9 months ago

No signal

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Dave Prescott

Spennymoor, United Kingdom 9 months ago

Channels 302 303 304 305 all gone missing. Tried returning with no success

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Bristol, United Kingdom 9 months ago

All my GREAT channels have disappeared on Freesat, but still seem to be available on Freeview. Is this permanent?

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Durham, United Kingdom 9 months ago

Unable to connect to any channels
Failed to detect

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Amanda

Waltham Forest, United Kingdom 9 months ago

Lost channels 302 303 304 305 on freesat

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Steve

London, United Kingdom 9 months ago

All BBC & Channel 4 have problems with pixelation and loss of signal. Have checked cables and no issues. Good to have iPlayer but would be great if Freesat worked

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Frances Hammer

Rochester, United Kingdom 9 months ago

Can't connect to on demand can get into netflix so not Internet connection but no other channels

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A Waldron

Camber, United Kingdom 9 months ago

No bbciplayer, nor itvx, nor 4 on demand

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terry bagnall,,

Glasgow, United Kingdom 10 months ago

been no signal here in knightswood glasgow since mid afternoon,all ok before that,tried a few fixes with no luck.

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Steve Dallen

Basingstoke, United Kingdom 10 months ago

Some channels ok, many not receivable. Screen says weak signal but not all say this. Now on third day.

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Bryan Spencer

Putney, United Kingdom 10 months ago

No signal. Tv and box lighting up and showing no signal message

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Andrew Robinson

Berkeley, United Kingdom 10 months ago

No signal

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Ellen Guiney

Dublin, Ireland 10 months ago

No channels. We're there this morning gone at lunch time.

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Crewe, United Kingdom 10 months ago

Some channels are sound only in cheshire.

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Inverness, United Kingdom 10 months ago

Still down from yesterday

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Inverness, United Kingdom 10 months ago

No Freesat signal

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Eva Small

Galashiels, United Kingdom 10 months ago

No Signal

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Garry

Newtownards, United Kingdom 10 months ago

Not receiving a signal and can't reboot as signal not found

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E roberts

Reading, United Kingdom 10 months ago

Freesate box light on but no signal no picture

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Jeremy Ireland

Manchester, United Kingdom 10 months ago

No Freesat TV signal from 16:00 on 19.01.24. All home connections are fine, but no signal at 2 x TVs

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Stephen

Windermere, United Kingdom 10 months ago

No signa

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Ilford, United Kingdom 10 months ago

Bh23 2jr

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Martin Maguire

Dublin, Ireland 10 months ago

All uktv brand channels ie Yesterday etc are unavailable to me using freesat for last week or so.

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Helen

Matlock, United Kingdom 10 months ago

Not connecting internet even though internet is working on phone amd laptop

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Gordon Insley

Derby, United Kingdom 10 months ago

Most of the HD and other channels not able to view BBC1 HD East Midlands not working. Alot of other channels show in Guide but don't reespond when selcted. All ok yesterday now 50% not working.
Whats the problem?

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Dave

Cardiff, United Kingdom 10 months ago

My sat is receiving Arabic channels where music channels are. Also bbc1,itv and channel 4 are not shown. Blank dark screen.

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YVONNE HEPTON

Llandrindod Wells, United Kingdom 10 months ago

FREESAT DOWN

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Catherine Griffiths

Bristol, United Kingdom 10 months ago

I have 2 independent holiday cottages and freesat is not working in either. Different power source and different satellite dishes, identical LG tvs. What is going on? It cannot be at my end but everything on Internet tries to blame with consumer.

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Lynne Ashbee

Coventry, United Kingdom 10 months ago

No signal on any channel since yesterday

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Jane Doe

Ipswich, United Kingdom 10 months ago

no signal on Freesat

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alan bennetts

Wedmore, United Kingdom 10 months ago

1-4th January 2024
My system had worked without any problems for 5 years. Then a week ago the TV channel I was watching started to break up. I switched to the terrestial broadcast, which worked fine. I looked at the Astra satalite stations yesterday and there were none. Today Ihave No TV stations available BUT the signal strength is 100% but the quality is <5%.
Is it possible to have perfect signal strength while rubbish quality?

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Tony

Leyland, United Kingdom 10 months ago

Loss of channels over last couple of days. Now no TV reception at all.

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Michael Veale

York, United Kingdom 10 months ago

My freesat box says there is no signal. It was fine yesterday

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Peter aslett

Coventry, United Kingdom 11 months ago

Hi, my freesat box stating no signal. Been ongoing for a few days. I am able to use all on demand sites. I have attempted to do a new search and states there is no signal

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S mills

Bournemouth, United Kingdom 11 months ago

Loss of several channels

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Elfkal

Chesterfield, United Kingdom 11 months ago

No signal in s45

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Geoff Dando

Bristol, United Kingdom 11 months ago

only 202 channel available

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Clevedon, United Kingdom 11 months ago

no signal being received

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Sowerby Bridge, United Kingdom 11 months ago

No channels

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Andover, United Kingdom 11 months ago

No freeway available

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colin reid

Crieff, United Kingdom 11 months ago

no signal or service available ph11qh

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Mmm

Chapel Saint Leonards, United Kingdom 11 months ago

Dead

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Kevin Griggs

Warlingham, United Kingdom 11 months ago

Freesat hasn't had a connection since Thursday 21st December.
NN169XF

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Chris

Barking, United Kingdom 11 months ago

Says no signal

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PM

Stoke-on-Trent, United Kingdom 11 months ago

Freesat not work why is this no problem with the satellite dish so how long before freesat is working again in stoke on Trent

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Valerie

Cleveleys, United Kingdom 11 months ago

Cant get bbc 1itv 1 channel 4 or 5 can get itv 3÷ but programmes are 1 hour later

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Jill McKenna

Sheffield, United Kingdom 11 months ago

No signal to my TV

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Anna Fran

Manchester, United Kingdom 11 months ago

No Signal ...nothing (France)

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B Willson

Loughton, United Kingdom 11 months ago

All freesat devices down ( 2 tv’s 2 free sat boxes ) showing no signal. Time 10.00 am 16/12/23. Postcode CM16 6JA

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Rick

London, United Kingdom 11 months ago

No signal

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Reading, United Kingdom 11 months ago

No BBC chanel in Harrogate

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Jon

St Austell, United Kingdom 11 months ago

Television programs freezing

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Willett

Matlock, United Kingdom 11 months ago

Not recording progs
Also not showing tv listing

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Lesley G. - SW London

Wimbledon, United Kingdom 11 months ago

No TV channels for the last several days, other than occasional very scrambled ones. "No signal" appears on screen but I don't think this an issue with my dish etc. as channels sometimes reappear eg. late at night but drop again quite quickly.

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Adrian Patrick

Solihull, United Kingdom 11 months ago

No bbc on freesat. Suddenly disappeared. All other channels ok

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Halesworth, United Kingdom 11 months ago

No tv signal

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Lynne Munro

London, United Kingdom 11 months ago

No TV , no Freesat. Only netflix and Amazon prime working

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Phillip Hamilton

Trowbridge, United Kingdom 11 months ago

No channels at all in Wiltshire

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Ian Rawnsley

Machynlleth, United Kingdom 11 months ago

Still no channels a full day on, nothing has changed with connections etc

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Sid Jacques

Wolsingham, United Kingdom 11 months ago

channel 216 intermittent loss of signal remainder of channels ok

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Mark

Conwy, United Kingdom 11 months ago

No signal

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Clarke

Ealing, United Kingdom 11 months ago

No TV signal for 5days CO130QW

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Ian Rawnsley

Machynlleth, United Kingdom 11 months ago

Lost all freesat channels about an hour ago, retune picks up no channels. Nothing changed connection wise.

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Maidstone, United Kingdom 11 months ago

No signal in TN14

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James

Leighton Buzzard, United Kingdom 11 months ago

No signal today. Working well last night

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Marie

Deeside, United Kingdom 11 months ago

I have not been able to get 692 Revalation channel for days now. Why? I can get all other staions.

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Paul Magan

London, United Kingdom 1 years ago

Only chanel 5 available

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Chris

Cambridge, United Kingdom 1 years ago

Was working fine this afternoon.
this evening no signal.
weather?

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Peterborough, United Kingdom 1 years ago

We have London news on freesat at 17.30 not anglia

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M.Bristow

Birmingham, United Kingdom 1 years ago

Itv 4 keeps freezing then rebooting

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LMS

Slough, United Kingdom 1 years ago

NO BBC

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Victor Hankins

Leeds, United Kingdom 1 years ago

Had no freesat for 2 days on manhattan boxes upstairs or down ...guide shows all channels but no signal ...the ariel is clear and sounds like we aren't the only one .I'm in Addingham nr ilkley west Yorkshire LS29 0NF Post code

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Frank Healy

Huddersfield, United Kingdom 1 years ago

No BBC1 and various other channels Huddersfield Yorkshire. Been like it for days. Not TVs or Manhattan Boxes - Tried reset on all.

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Isleworth, United Kingdom 1 years ago

Some channels not working

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Chris

Manchester, United Kingdom 1 years ago

Receiver not receiving a signal

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Mark

Newtownards, United Kingdom 1 years ago

No signal in G77 area Glasgow since yesterday

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Alison Dodd

Oxford, United Kingdom 1 years ago

No signal all afternoon/evening today 26/11. Checked all cables, rebooted still the same message. SN5 area.

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Cambridge

Nottingham, United Kingdom 1 years ago

Sandy Heath transmitter bad reception all HD freeview channels

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Bryn clode

Middlesbrough, United Kingdom 1 years ago

Why as my freesat stopped working for the last two days,
Keeps saying this service is not available yet I can get channels like BBC101

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Paul

Tower Hamlets, United Kingdom 1 years ago

Why is timed recordings not recording is there an issue at the moment

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Colin

Horsham, United Kingdom 1 years ago

Message saying "The receiver is not receiving a signal or the signal is too weak"

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Wickford, United Kingdom 1 years ago

FreeSat stuck on serrinf your dish up all day

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Alan

Llanelli, United Kingdom 1 years ago

GB news signal breaking up during rain events,since channel went european?

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Paul Gordon

Stalybridge, United Kingdom 1 years ago

I have had problems with BBC / ITV channels for several weeks now I use freesat connected to my LG TV

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Peter

Durham, United Kingdom 1 years ago

no signal on any channel

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Hendry

Glasgow, United Kingdom 1 years ago

No freesat tv signal

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Sarah

Chelmsford, United Kingdom 1 years ago

Freesat box keeps switching off

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Caerphilly, United Kingdom 1 years ago

No signal. Tried retuning but no satellite signal.

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Colchester, United Kingdom 1 years ago

No Freesat on my two televisions

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Douglas

Glasgow, United Kingdom 1 years ago

channel 216 not working

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Ian Rose

Harrogate, United Kingdom 1 years ago

Cannot recieve GB news

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Huddersfield, United Kingdom 1 years ago

Various channels no signal in Hiddersfield HD8 area

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Frank Healy

Huddersfield, United Kingdom 1 years ago

BBC 1 2 BBC News in Yorkshire down

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Alan tye

Abbey Wood, United Kingdom 1 years ago

No signal at all

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Nigel Behan

Poole, United Kingdom 1 years ago

No Video/Audio and reception stalling

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John D

Rochdale, United Kingdom 1 years ago

No sound on hd channels

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Rotherham, United Kingdom 1 years ago

Tv says service not available

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mary

Scarborough, United Kingdom 1 years ago

Cannot access anything on demand, humax box keeps asking me to connect to internet which I already am.
This also happened early Sept 2023

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Gordon S WA7

Runcorn, United Kingdom 1 years ago

bad reception on freesat, but better on sjy and freeview

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brookes

London, United Kingdom 1 years ago

No BBC or channel 4. ITV and other channels are fine.

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Pamela Hearn

Norwich, United Kingdom 1 years ago

Is freesat out in Norfolk UK. I don’t have a signal at present. Can you e.mail me back please.

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Rochester, United Kingdom 1 years ago

No signal Eastbourne

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Martun

Portsmouth, United Kingdom 1 years ago

Plymouth Devon no Freesat

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Anthony

Nottingham, United Kingdom 1 years ago

Gb news is unavailable. Astra is reachable with 100% signal. GB news simply wont appear and seemingly has a weak signal

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Charles

Edinburgh, United Kingdom 1 years ago

Suddenely lost GB news on Freesat - saying weak or no signal - other channels are working

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Pauline Greaves YO51 9AW

Bradford, United Kingdom 1 years ago

I cannot access most TV channel. Keeps freezing, not watchable

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Matthew

Tonypandy, United Kingdom 1 years ago

Neither of my free sat boxes are picking up

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Jamie

Bridgwater, United Kingdom 1 years ago

No signal

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Chris Marshall

Southall, United Kingdom 1 years ago

Is Freesat signal down in PL21 9UN
Wednesday 1st Nov 10.57

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Margaret

Great Yarmouth, United Kingdom 1 years ago

No signal again 31/10/2023

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Blackheath, United Kingdom 1 years ago

I can only see a small number of channels in PE282AN

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Margaret

Great Yarmouth, United Kingdom 1 years ago

No signal

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Graeme

London, United Kingdom 1 years ago

Blackout in BT62

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Collison

London, United Kingdom 1 years ago

Unable to get any picture on freestat

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Penny

London, United Kingdom 1 years ago

No signal for over a week. Seaham County Durham

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Carol Wilkinson

Tonypandy, United Kingdom 1 years ago

We have two T.Vs connected to the same dish,one is working and the other is displaying no signal. We have tried all the advice given, but no luck. I notice that our HDMI 1 signal has changed from Sky to Talk Talk. Our current broadband providers.

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Susan Lesley Mansell

Oxford, United Kingdom 1 years ago

box connected and on showing channel but tv just shows no signal

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Sean watson

Blackwood, United Kingdom 1 years ago

Have video of issues broken and intermittent signal

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S.Price

Loxwood, United Kingdom 1 years ago

Humax freesat , no signal receiving in South-East for few days.

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John Bradnam

Eastbourne, United Kingdom 1 years ago

Reception suddenly lost on all tvs which are on individual feeds from the lmb
Me195qx area Leybourne kent

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Barbara

Slough, United Kingdom 1 years ago

No picture and no signal on my TV for any live viewing
Can watch our recordings

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M

Birmingham, United Kingdom 1 years ago

ITV 2 HD no signal.

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andy

London, United Kingdom 1 years ago

no signal

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London, United Kingdom 1 years ago

No tv, total blackout, earlier no signal keeps cutting out

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Mrs Epps

London, United Kingdom 1 years ago

Our free sat ins”t responding to anything

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Oxford, United Kingdom 1 years ago

no tv since yesterday

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Alan

Nottingham, United Kingdom 1 years ago

Weak or no signal

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Isleworth, United Kingdom 1 years ago

tv error message 'the receiver is not receiving a signal or the signal is too weak'

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Stewart Martin

Nottingham, United Kingdom 1 years ago

No signal at all for 2 hours

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John Kilpatrick

Holmesfield, United Kingdom 1 years ago

21 Oct 2023
Getting No or Bad Signal on all HD channels. Can see all non-HD channels.
Satellite dish - Humax box - HDMI to TV

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Karen Jackson

Birmingham, United Kingdom 1 years ago

No signal since 6pm yesterday

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Mark

Crawley, United Kingdom 1 years ago

Lost Freeset signal on TV and Humax box. Internet TV fine.

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Aylesbury, United Kingdom 1 years ago

No signal

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Miss Bergan

Bradford, United Kingdom 1 years ago

Can only get channel 3 (itv) on frees at box - others say no signal

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Reading, United Kingdom 1 years ago

Tv says invalid service when trying to watch free sat

Internet connection is fine

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Graham

Guildford, United Kingdom 1 years ago

Is freesat channel 506 down as I have re tuned as still can't get it

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Nottingham, United Kingdom 1 years ago

No signal

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Ronald Hayes.

Portsmouth, United Kingdom 1 years ago

Freesat has stopped working at BH2 37EA 8pm 18/10.2023. No signal at all.

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Billie Jo McAllister

London, United Kingdom 1 years ago

On Demand failing to load

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Graham

Guildford, United Kingdom 1 years ago

What's happening to Freesat 506 no transmission

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David Beacham

City of Westminster, United Kingdom 1 years ago

Why is freesat impossible to watch? The sound/picture/signal is constantly breaking up. What can I do about it?

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Austin

Matlock, United Kingdom 1 years ago

No station number or information on tv

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Bob

Southampton, United Kingdom 1 years ago

Twice in 3 days signal stopped have checked aerial too

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Saint-Jouan-des-Guerets, France 1 years ago

No tv at all

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Michael

Coutances, France 1 years ago

northwest France. Freesat has gone down at about this time -16.30 -the last three days 14-17/10/23.
Ok earlier in the day

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Doreen

Daventry, United Kingdom 1 years ago

BBC 1 only no stream no picture available for 2 days now

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West Drayton, United Kingdom 1 years ago

No channels at all heathrow

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Alessandra

Woking, United Kingdom 1 years ago

No signal

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Tracey

Swindon, United Kingdom 1 years ago

Cannot get any channels yo watch comes up no or bad signal and when trying to tune it in no channels found

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Peter Nelstrop

Stroud, United Kingdom 1 years ago

No signal on BBC1, 3,&4, okay BBC2 & ITV

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Peter Morris

Melksham, United Kingdom 1 years ago

No channels being received in SN12 7UB UK

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Michael

Cardiff, United Kingdom 1 years ago

Freesat in Newport Gwent not working

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Roger Lowry

Milton Keynes, United Kingdom 1 years ago

Several channels with no signal, including all BBC radio, Talking Pictures, Channel 5 HD, More 4 + 1, BBC1.

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Darren lawson

Canterbury, United Kingdom 1 years ago

Hello......forth blackout in about a year.....it usually lasts about a week......zero signal.

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Colin David Bell

London, United Kingdom 1 years ago

No signal or very weak signal. No channel viewable

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Joss

City of Westminster, United Kingdom 1 years ago

Not receiving tv in the Exeter area, why is this?

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Bryan

Macclesfield, United Kingdom 1 years ago

No signal. Checked connections

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Brian

Chelmsford, United Kingdom 1 years ago

No signal Danbury Essex

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Andrew Rogers

Islington, United Kingdom 1 years ago

Is the Freesat down we have two boxes that are not working
13th 10 23

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Jenny

Pulborough, United Kingdom 1 years ago

Only recordings no live channels, says poor reception

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M Budd

Tonbridge, United Kingdom 1 years ago

No current signal, all connections are okay.

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Colin Hepburn

London, United Kingdom 1 years ago

ITV HD showing no streaming no picture 4K recordable box

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John

Southampton, United Kingdom 1 years ago

No freesat service ar all

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Clare

Aldershot, United Kingdom 1 years ago

No signal still

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Canterbury

Manchester, United Kingdom 1 years ago

no signal since 10pm last night

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Islington, United Kingdom 1 years ago

I'm near Dover. No stream available.

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Sudbury, United Kingdom 1 years ago

Trouble with BBC channels pixilation

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Des Cook

Ealing, United Kingdom 1 years ago

no tv guide or picture Blyth Northumberland

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Bedford, United Kingdom 1 years ago

sandy heath transmitter not receiving BBC channels

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Swindon, United Kingdom 1 years ago

No channels at all! SN3

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Aberfeldy, United Kingdom 1 years ago

My Freesat channels are not being found.

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London, United Kingdom 1 years ago

Worcestershire

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Nicola

Tiverton, United Kingdom 1 years ago

No freesat at all

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Paul

Southampton, United Kingdom 1 years ago

Freesat no signal

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Paul Charlwood

West Calder, United Kingdom 1 years ago

Signal gone down

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Lisburn, United Kingdom 1 years ago

No reception

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Gianna fisher

Bristol, United Kingdom 1 years ago

I have lost channels on my freesat…including bbc and itv and channel 4….I have re tuned my box 6 times…

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Vince

Southend-on-Sea, United Kingdom 1 years ago

Lost channels says no signal but I have some channels

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slipknote

Walsall, United Kingdom 1 years ago

Channels have been cutting out for days! A real pain...

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David Holt

Blackpool, United Kingdom 1 years ago

Off since 1.40pm.All channels affected

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Derek

Newark on Trent, United Kingdom 1 years ago

No reception of channel as Weak signal reported on NHK World 209, TRT World 215, Airang 214

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George McIntosh

Manchester, United Kingdom 1 years ago

My freesat is one year old. The dish is aligned and the latest update has been installed but it takes ages to change channels. It is a Sony 4k.

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steve thomas

Cwmbran, United Kingdom 1 years ago

no freesat channels

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Chris

Swindon, United Kingdom of Great Britain and Northern Ireland 1 years ago

No audio for BBC 1 & Channel 4.

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normanfowler

Colchester, United Kingdom of Great Britain and Northern Ireland 1 years ago

no picture , sound is working , but menu and pre recorded programs appear on menu on screen

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hopeless

Rothesay, United Kingdom of Great Britain and Northern Ireland 1 years ago

Freest signal has been degrading for weeks, with channels falling off the system. Today, 28/09/23, many channels have NO signal at all! However, a few, like ch4 are working as usual with 100% signal strength/quality. So, what is going on? Is freest no longer available? Are we being forced to pay for extortionate sat tv? There is NO information anywhere on the net? Complete farce! There is very little worth watching these days anyway, so will probably just stop watching altogether. Certainly NOT worth paying for!

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Joy Davis

Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland 1 years ago

I have recently moved and my freesat tv keeps jumping between channels then cuts out altogether and then returns minus the channel I was watching. I have re-tuned the freesat channels using my new postcode but it continues to happen. What can I do to restore normal service? My postcode is LD8 2AF. I have a fairly new Manhatten Freesat box and all cables are properly connected.

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Jane

Glasgow, United Kingdom of Great Britain and Northern Ireland 1 years ago

No signal since yesterday Glasgow G43.

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J

Walton le Dale, United Kingdom of Great Britain and Northern Ireland 1 years ago

No signal for 2 days

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Angry!

Rhostyllen, United Kingdom of Great Britain and Northern Ireland 1 years ago

Freesat haș been completely down for TWO DAYS...... WTF!!!

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Ian

Saint Osyth, United Kingdom of Great Britain and Northern Ireland 1 years ago

Keeps loosing signal on all channels

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HOlly

Coventry, United Kingdom of Great Britain and Northern Ireland 1 years ago

Pixelated image for chanels 216

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Roy Redhead

North Ferriby, United Kingdom of Great Britain and Northern Ireland 1 years ago

No signal

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Peter Robinson

Little Dunmow, United Kingdom of Great Britain and Northern Ireland 1 years ago

BBC1 NW ITV Chanel5 all on at 4-30pm and all missing at the moment Cheshire BBC1 lLondon OK

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Eric.wilson133@btinternet.com

Abingdon, United Kingdom of Great Britain and Northern Ireland 1 years ago

No signal on two televisions about half a mile from each other

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Rhostyllen, United Kingdom of Great Britain and Northern Ireland 1 years ago

NO FREESAT SIGNAL AT ALL!

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Duncan

Sheffield, United Kingdom of Great Britain and Northern Ireland 1 years ago

No signal detected

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Stewart Aitken

Gargrave, United Kingdom of Great Britain and Northern Ireland 1 years ago

Since BBC went HD only the channel regularly pixelates. Today it’s particularly bad.

Sky has no issues and I have a zone 2 dish in North Yorkshire.

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Phillip Bounds

London, United Kingdom of Great Britain and Northern Ireland 1 years ago

Freesat signal been very intermittent for two days, now down completely. Located in Derby

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Fred

London, United Kingdom of Great Britain and Northern Ireland 1 years ago

www.freesat.co.uk/tv-guide not displaying tv guide.

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David wheeler

Manchester, United Kingdom of Great Britain and Northern Ireland 1 years ago

Total blackout Saturday 23rd at 9. 45pm

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Bill Jones

Redditch, United Kingdom of Great Britain and Northern Ireland 1 years ago

Weak signal

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Derek

Swansea, United Kingdom of Great Britain and Northern Ireland 1 years ago

Quite often when I select a program to watch it will not display - the only way I can watch is to select watch from beginning and watch from the beginning or fast forward- very frustrating - I have tried re-booting and software update but cannot get over the difficulty - your help would be appreciated

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mike

Rowrah, United Kingdom of Great Britain and Northern Ireland 1 years ago

loss of sound on bbc1 scotland hd and bbc2 hd

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Dario

Wrea Green, United Kingdom of Great Britain and Northern Ireland 1 years ago

No signal on either one of my Freesat boxes for 3 days in a row now!!! So so much for their “No Problems Reported” LIES on their website!!! I’m throwing my now useless boxes & my satellite dish in the bin. I’ll never touch Freesat again!!! Utter Rubbish!

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Liam

Exeter, United Kingdom of Great Britain and Northern Ireland 1 years ago

I've had no Freesat signal for 4 days....why?

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Peter Weeks

Thetford, United Kingdom of Great Britain and Northern Ireland 1 years ago

Unable to view 5 Star +1 tonight on channel 131

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Geoff

Donyatt, United Kingdom of Great Britain and Northern Ireland 1 years ago

ITV no signal tonight Gloucestershire Area

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SIMON

Manchester, United Kingdom of Great Britain and Northern Ireland 1 years ago

Dave no signal

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CW

Runcorn, United Kingdom of Great Britain and Northern Ireland 1 years ago

freesat "no stream no picture available" error

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Veronica Russell

Leeds, United Kingdom of Great Britain and Northern Ireland 1 years ago

Why have I not got a signal?

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Paul Hollingsworth

Glasgow, United Kingdom of Great Britain and Northern Ireland 1 years ago

Lost signal nottingham

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G. Martinez

Sheffield, United Kingdom of Great Britain and Northern Ireland 1 years ago

Box not turning on

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Dundee, United Kingdom of Great Britain and Northern Ireland 1 years ago

No data available on my freesat box?

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Calum

London, United Kingdom of Great Britain and Northern Ireland 1 years ago

No signal at all.

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Bob

Kenn, United Kingdom of Great Britain and Northern Ireland 1 years ago

Lots of channels reporting no signal but several still operating ok

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Len

Leeds, United Kingdom of Great Britain and Northern Ireland 1 years ago

No sound on channels 1,2,3

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A.Chandler

Carsluith, United Kingdom of Great Britain and Northern Ireland 1 years ago

It 2 and channel 5 & 5+1 breaking up

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pj

Sutterton, United Kingdom of Great Britain and Northern Ireland 1 years ago

no tv again Lincolnshire 3rd time this week

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alan smith

Birmingham, United Kingdom of Great Britain and Northern Ireland 1 years ago

no connection

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Jan

Thorney, United Kingdom of Great Britain and Northern Ireland 1 years ago

Channel 105, 200, 201,202 still down . In Lincolnshire after 3 days

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Janet Lucas

Thorney, United Kingdom of Great Britain and Northern Ireland 1 years ago

No signal for channel5,200,201, 202 for two days. Have tried retuning with no success.

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Richard Gibson

Manningtree, United Kingdom of Great Britain and Northern Ireland 1 years ago

Tv working ok at 7pm. Turned on at 9pm and no channels working. Error message on screen says “ No stream”
On demand works ok.
Tried turning box off/on but same problem. What might cases no stream message, signal from satellite or our dish?

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Dawn

London, United Kingdom of Great Britain and Northern Ireland 1 years ago

No signal since Sun 10 Sep in Staffordshire

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Mr Unhappy

Glasgow, United Kingdom of Great Britain and Northern Ireland 1 years ago

No BBC1 and a few others

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Ian Hammond

Aylesbury, United Kingdom of Great Britain and Northern Ireland 1 years ago

No TV at HP22 4AP

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Bryn Hallworth

Saint Gennys, United Kingdom of Great Britain and Northern Ireland 1 years ago

Box shows internet connected but won't connect to any On Demand services

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Clarke

Settle, United Kingdom of Great Britain and Northern Ireland 1 years ago

Funny, said the same thing about the adverts to my wife as well... All up and rinning now (am of 11th September.

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Eileen Walsh

Scarfskerry, United Kingdom of Great Britain and Northern Ireland 1 years ago

Can’t access on demand although it says I’m connected

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Geoff Rhodes

Berriew, United Kingdom of Great Britain and Northern Ireland 1 years ago

It was all working yesterday 9th Sept. Today ased for log in twice, shows as connected, but doesn't work for on demand. Tried restarting machine - now have tota;l black out. This seems to coincide with adverts for new freesat box.

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Clarke

Settle, United Kingdom of Great Britain and Northern Ireland 1 years ago

Thought I would try an experiment: when prompted to press green to start from the beginning when joining a BBC programme that was underway I was taken to the iPlayer!

I exited but could not access it the proper way.

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, 1 years ago

No tv after lightning

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Ian Hammond

, 1 years ago

no signal at all at HP22 4AP

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Pauline

London, United Kingdom of Great Britain and Northern Ireland 1 years ago

10 September 2023
Human Freesat HDR 1100S 1TB
For the last couple of days On Demand has stopped working despite being connected by WiFi. Message appears "ready when you are" but when trying to connect I'm advised to connect ethernet cable. Has Freesat changed settings which are affecting access to On Demand? At one point of the process there is a suggestion of upgrading the unit. Why should I be forced to spend a substantial amount to replace a perfectly good piece of equipment?

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John cole

Saint Just, United Kingdom of Great Britain and Northern Ireland 1 years ago

Still unable to access on demand service via freesat /humax 4days now .

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Hamilton, United Kingdom of Great Britain and Northern Ireland 1 years ago

No signal being received

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Clarke

Settle, United Kingdom of Great Britain and Northern Ireland 1 years ago

The only online player I can access is Netflix. This has been the case for four days now. When attempting to access the others the box says I need to connect which prompts the connection activation dialoge.

Connection is confirmed, I try to access players again and the above repeats.

It's a HDR1100S with powerline adapters providing a wired ethernet connection. I tried using WiFi: same issue.

This occured once earlier in the week, but was resolved with a hard power cycle.

All exactly the same with my spare box (same model). All other checks / usual fixes tried. Router, other devices all fine.

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Martin

Peterborough, United Kingdom of Great Britain and Northern Ireland 1 years ago

Can’t use on demand even though I’m connected

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Debbie Chalmers

Harlow, United Kingdom of Great Britain and Northern Ireland 1 years ago

Saying it’s not connected to the internet but it is connected. Cannot access any on demand TV

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Jane

Reading, United Kingdom of Great Britain and Northern Ireland 1 years ago

Same prob as others. Cannot access on demand services apart from Netflix. Do these comments get seen by anyone that can do anything about it...someone from the Freesat/Humax services? Otherwise this is merely an echo chamber.

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Mike

Edinburgh, United Kingdom of Great Britain and Northern Ireland 1 years ago

no on demand sites working, same as others reported already

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Rob C

Matlock, United Kingdom of Great Britain and Northern Ireland 1 years ago

Absolutely awful

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Viv

Llanddoget, United Kingdom of Great Britain and Northern Ireland 1 years ago

Can’t access on demand even though fully connected.

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Dean

Rochdale, United Kingdom of Great Britain and Northern Ireland 1 years ago

My neighbour and I have lost WiFi connection on our FreeSat boxes . Tried reset to no avail , works via Ethernet.

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Newport, United Kingdom of Great Britain and Northern Ireland 1 years ago

Treharris south wales

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John cole

Saint Just, United Kingdom of Great Britain and Northern Ireland 1 years ago

Cannot get on demand even though it says you are connected My BT broadband code has a lock symbol on it.everything else is working fine .including netflix was ok on the 7th of Sept ,problem started on the 8th and continues to date .

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Nigel

Sheffield, United Kingdom of Great Britain and Northern Ireland 1 years ago

No bbc iplayer or it hub on humax box despite message saying I am connected OK

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Richard Holland

Birmingham, United Kingdom of Great Britain and Northern Ireland 1 years ago

Cant access on Demand, connection to hub ok

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Ian

London, United Kingdom of Great Britain and Northern Ireland 1 years ago

As others have said, I have lost the on demand services. Have reset Humax box and router and no difference. My internet is okay as I can access it on another device. This is the third day now.

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s nicholls

Birmingham, United Kingdom of Great Britain and Northern Ireland 1 years ago

cant get on demand for 3 days

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Christine

Sheffield, United Kingdom of Great Britain and Northern Ireland 1 years ago

I cannot get into BBC i player in on demand, it keeps saying I am connected to wifi but still will not open channel

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Rich

London, United Kingdom of Great Britain and Northern Ireland 1 years ago

No on demand as others have reported!!!!!

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Plymouth, United Kingdom of Great Britain and Northern Ireland 1 years ago

3rd day of no on demand

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E Meredith_jones

Aberhafesp, United Kingdom of Great Britain and Northern Ireland 1 years ago

can't access on demand

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Christo

Birmingham, United Kingdom of Great Britain and Northern Ireland 1 years ago

Can't access on demand.reset box and router , internet connection ok.netflix connects but nothing else in the on demand apps.

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Graham Stanford

Poole, United Kingdom of Great Britain and Northern Ireland 1 years ago

Started yesterday
No access to any n demand - keeps asking for password
When entered it goes to settings , when you come out of settings it still doesn’t work

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AllB

Cambridge, United Kingdom of Great Britain and Northern Ireland 1 years ago

No channels at all for two days, Chippenham

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Ashby de la Zouch, United Kingdom of Great Britain and Northern Ireland 1 years ago

When I press BBC iplayer ijst get the words ...ready to watch when you are...no matter what I try I cannot get further. ALL conectios are fine!

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allan heskett

Little Oakley, United Kingdom of Great Britain and Northern Ireland 1 years ago

on demand blocked keep saying i need to connect to internet then when i manually connect it says i am connected but cannot get by the need to connect page going round in circles

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Newport, United Kingdom of Great Britain and Northern Ireland 1 years ago

Freesat "On Demand has been down for the last 24 hours in this area ,Near Rugely

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Victoria Strange

Clacton-on-Sea, United Kingdom of Great Britain and Northern Ireland 1 years ago

Can’t view anything on demand or showcase since yesterday. Have tried rebooting box and internet. I’m connected but still saying not available

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Susan

London, United Kingdom of Great Britain and Northern Ireland 1 years ago

Connection to broadband

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Plymouth, United Kingdom of Great Britain and Northern Ireland 1 years ago

No on demand

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Chester, United Kingdom of Great Britain and Northern Ireland 1 years ago

No on demand

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Charlie Costley

Nuneaton, United Kingdom of Great Britain and Northern Ireland 1 years ago

Not connecting to on demand

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G

Birmingham, United Kingdom of Great Britain and Northern Ireland 1 years ago

No signal on my smart tab with freesat

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Gillian Walker

Helford, United Kingdom of Great Britain and Northern Ireland 1 years ago

The message comes up saying No Stream, no picture available on live TV.
I can play recordings and use iPlayer with no problem.

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Nigel

Manchester, United Kingdom of Great Britain and Northern Ireland 1 years ago

Nothing from freesat blackout stafford

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Rae

Askam in Furness, United Kingdom of Great Britain and Northern Ireland 1 years ago

Tv went down 11 o’clock last night I would like to know why?

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Mark P

London, United Kingdom of Great Britain and Northern Ireland 1 years ago

No bbc or itv

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R Smith

Inkhorn, United Kingdom of Great Britain and Northern Ireland 1 years ago

Pixelated picture

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michael caddick

North Shields, United Kingdom of Great Britain and Northern Ireland 1 years ago

no signal on all sat channels dl5 7na

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Susan

Dundee, United Kingdom of Great Britain and Northern Ireland 1 years ago

It's saying service not running or not available

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Rochdale, United Kingdom of Great Britain and Northern Ireland 1 years ago

all hd channels have gone off air

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Steve Greatorex

London, United Kingdom of Great Britain and Northern Ireland 1 years ago

Absolutely atrocious reception, lunchtime weds 30 aug 2023, Devon

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S shaw

London, United Kingdom of Great Britain and Northern Ireland 1 years ago

No signal all day LE65 2AN
Ashby De La Zouch

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Martin

Sheffield, United Kingdom of Great Britain and Northern Ireland 1 years ago

No tv on freesat. Brighton

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John Paul

Kings Pyon, United Kingdom of Great Britain and Northern Ireland 1 years ago

No chanel working, Chichester UK

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Alpha John

Kenn, United Kingdom of Great Britain and Northern Ireland 1 years ago

Cannock, Staffordshire. 12th August 2023 - 5pm signal cliping then coming through, right now 6:30pm no signal at all!

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Kelly Wilson

Newcastle upon Tyne, United Kingdom of Great Britain and Northern Ireland 1 years ago

Tv shows service not running or not available

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Bracknell

Swindon, United Kingdom of Great Britain and Northern Ireland 1 years ago

My 4K Freesat box Menu for settings etc is jumping around all over the place. Unable to select any menu items at all, but rather strangely it keeps on jumping to the BBC iPlayer signup page of it's own accord!

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Richard Wheatley

Northallerton, United Kingdom of Great Britain and Northern Ireland 1 years ago

BBC & ITV channels are down, in Whitby/Sleights North Yorkshire

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Cliff

Brighton, United Kingdom of Great Britain and Northern Ireland 1 years ago

No signal in Worthing.

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George

, 1 years ago

most free sat channels not working in N. ireland, been like that for a few days.

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Gordon Degg

Broughton, United Kingdom of Great Britain and Northern Ireland 1 years ago

t/V says No signal available or signal is too weak on FreeSat

Most common Freesat problems reported by users

6

Website

71

E-mail

3

No signal

5

Humax on demand

14

Volume turning itself down and volume bar staying on screen. Back button on remote not responding

Freesat Outage Locations

Location

Reports

Last Reported

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Ruthin, Wales, GB

70

3 days ago

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Liversedge, England, GB

862

4 days ago

GB Flag Icon

Alexandria, Scotland, GB

68

10 days ago

GB Flag Icon

Belfast, Northern Ireland, GB

16

2 months ago

DE Flag Icon

UEbach-Palenberg, North Rhine-Westphalia, DE

1

1 years ago

ES Flag Icon

Jumilla, Murcia, ES

1

1 years ago

ES Flag Icon

Barcelona, Catalonia, ES

2

1 years ago

CZ Flag Icon

Vranovice, Jihomoravsky kraj, CZ

1

1 years ago

NL Flag Icon

Amersfoort, Utrecht, NL

1

1 years ago

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, ,

9

ago

Are you experiencing issues with Freesat right now?

Is freesat.co.uk not working for you? If you are having issues with Freesat, please use one of the options below to report a problem with the service

freesat.co.uk website response status history

Date and Time

Response Time

Status Code

Dec 02, 2024 - 19:53

0.54 ms.

200

Dec 02, 2024 - 13:56

0.63 ms.

200

Dec 02, 2024 - 05:13

0.53 ms.

200

Dec 01, 2024 - 21:08

0.58 ms.

200

Dec 01, 2024 - 15:59

0.82 ms.

200

Dec 01, 2024 - 06:57

0.47 ms.

200

Nov 30, 2024 - 22:40

0.55 ms.

200

This table shows the freesat.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Freesat is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if freesat.co.uk is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Latest freesat.co.uk screenshot
Rate your experience with Freesat uptime performance over the last 30 days

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Frequently Asked Questions

We have recently sent browser requests to Freesat.co.uk and it's up and running with status code 200 (UP) and a response time of 0.54 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Freesat.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.