Is Iceland down - September, 2024?
Iceland.co.uk is an online British supermarket known for its emphasis on frozen food. The website allows users to browse and purchase groceries from the comfort of their homes, adding ease and convenience to their shopping experience. It offers a wide range of items and also features special offers which adds value for their customers. The site is user-friendly, with a simple and efficient layout that's easy to navigate.
URL Checked:
http://www.iceland.co.uk/
Last Down:
not recently
Response Time:
0.4 ms.
Iceland outages reported by users in the last 24 hours
Possible Iceland outages reported in the last 24 hours!
This chart shows the number of Iceland outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Iceland User Reports
Check out the latest user reports on Iceland, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Sep 14, 2024 - 00:22A visitor from Aylesbury, United Kingdom has reported a problem with Won't let me sign into my account
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Sep 10, 2024 - 18:17
A visitor from Ferndown, United Kingdom has reported a problem with Won't let me sign into my account
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Sep 10, 2024 - 16:25
A visitor from Glasgow, United Kingdom has reported a problem with Won't let me sign into my account
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Sep 10, 2024 - 11:33
A visitor from Minety, United Kingdom has reported a problem with Won't let me sign into my account
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Sep 09, 2024 - 19:46
A visitor from Bath, United Kingdom has reported a problem with Service
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Sep 08, 2024 - 16:26
A visitor from Market Drayton, United Kingdom has reported a problem with Service
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Sep 08, 2024 - 14:01
A visitor from Taunton, United Kingdom has reported a problem with Service
Join Iceland Discussion
Suggestions? Issues? Outages?Please share your Iceland experience with other users around the globe.
Most common Iceland problems reported by users
Service
General Issues
It's not letting me pay
Won't let me sign into my account
Iceland Outage Locations
Location
Reports
Last Reported
Aylesbury, England, GB
675
8 hours ago
Glasgow, Scotland, GB
60
3 days ago
Port Talbot, Wales, GB
35
7 days ago
Dublin, Leinster, IE
1
7 days ago
Belfast, Northern Ireland, GB
15
29 days ago
Are you experiencing issues with Iceland right now?
Is iceland.co.uk not working for you? If you are having issues with Iceland, please use one of the options below to report a problem with the service
iceland.co.uk website response status history
Date and Time
Response Time
Status Code
Sep 14, 2024 - 05:53
0.4 ms.
200
Sep 14, 2024 - 00:20
6.93 ms.
200
Sep 13, 2024 - 16:59
0.54 ms.
200
Sep 13, 2024 - 11:10
0.56 ms.
200
Sep 13, 2024 - 05:38
0.5 ms.
200
Sep 12, 2024 - 23:37
0.53 ms.
200
Sep 12, 2024 - 18:05
0.49 ms.
200
This table shows the iceland.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Iceland is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if iceland.co.uk is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Elajne Field
Aylesbury, United Kingdom • 8 hours agoI’ve placed an order but can’t pay. Been trying for hours. I’ve had to change day for delivery and hope I can get
Kathy
Ferndown, United Kingdom • 3 days agoWon't let me book a delivery
wendy neate
Bath, United Kingdom • 4 days agoive been having issues with the login for over aweek now,ive reset my password 3or 4times and nothing still,ive been shopping with icelands for 39 years,to say im angry and disapponted is an understatement,never had any issues before ever,something really needs to be sorted,this just isnt on,if not sorted some i will take myself somewhwere else.disgusting service.
Alison Hamblin
Taunton, United Kingdom • 5 days agoWon’t let me checkout. Keeps coming with the error code 200.
Norwich, United Kingdom • 5 days ago
Nearly three months later the Iceland website is still ‘broken’ and Iceland as a company will not hold themselves accountable for this absolute disaster. The website needs to be taken down completely if they aren’t going to continue to honor online orders for customers.
Since AT LEAST 21 June 2024, it has been a non-functioning website. Nobody I know can use it and this is on different devices, browsers, IP addresses etc.
I am beginning to get the suspicion that their website has possibly been hijacked and the company won’t admit to any problem. They will not respond to repeated queries, always with some half and whole promise of “we will get back to you”. I am sure many people agree that it is VERY worrying as I am sure thousands of people have given Iceland their card details over the years.
I am actually surprised that this hasn’t yet come up in mainstream news, considering how long this has been a problem and how widespread it is. If it were a supermarket like Tesco or ASDA, this would be all over the place in uproar that they can’t order a home delivery.
I have given up trying now, because it isn’t worth it. If Iceland doesn’t want my money or won’t put in an effort to fix an awful problem with their site, do we as customers really want to hand over our hard earned money to them?
John Albert Haran
Doncaster, United Kingdom • 6 days agoI've edited my order but payment for failing ... plenty of money in my account ... what's going on?
wendy
Bath, United Kingdom • 6 days agounable to log in to my account since yesterday morning 6/9 2024,still the same this morning after trying 4 times with the change of password,this is soooo annoying,there going to lose a lot of customers if they didnt rectify there issues,me included,so fed up with this all the time.
Terri kuman
Wandsworth, United Kingdom • 7 days agoI'm trying to update my order but it's not letting me pay I've had so many problems with your website this is not the first time
Exeter, United Kingdom • 7 days ago
Is it now ok?
Croydon, United Kingdom • 7 days ago
It's not letting me log in...changed my password 3 times.
Kayleigh
Royal Tunbridge Wells, United Kingdom • 7 days agoUnable to log in online or app
gcon
Basford, United Kingdom • 7 days agounable to log in
Exeter, United Kingdom • 7 days ago
Can not login
John
Wigan, United Kingdom • 7 days agocan't log in
Marlon Thomas
London, United Kingdom • 7 days agoUnable to log in to my Iceland account despite resetting the password, after assuming that was the issue.
Gina Birmingham
Birmingham, United Kingdom • 7 days agoWon't let me sign into my account
Gina Birmingham
Birmingham, United Kingdom • 7 days agoWon't let me sign into my account
DaveH
Dublin, Ireland • 7 days agoUnable to log in to my account to amend an order for tomorrow.
Mr David Watkins
Plymouth, United Kingdom • 7 days agoUnable to sign in to Iceland account?
wont let me sign
Witham, United Kingdom • 7 days agoWon't let me sign in to account , changed password still will not let me sign in
Peterborough, United Kingdom • 8 days ago
I still see the same issues and nothing has been done, they must be losing alot of customers. I have been back and forth for almost two months now and they do not listen they seem to think its just you that has the issue, I have sent them the url for this site to show otherwise even sent screen shots makes no difference in their eyes their site is working fine with no issues and its "our" fault we cannot log in etc. I gave up so in furiating i told them not so politely to do one I have had enough. A family member now goes to Farmfoods and we spolit the taxi money coming home but we still save money and I think personally they have better deals.
Gloucester, United Kingdom • 11 days ago
Won't let me log in and pay for items I want to o Ok for delivery
Cathy
London, United Kingdom • 13 days agoSent an order but it won't allow me to check out and pay for it
Chatham, United Kingdom • 13 days ago
Trying to log in to my account and it will not allow me to access it, despite changing passwords.
Mr Christopher Mandley
Slough, United Kingdom • 15 days agotrying to log in to online shopping on my lap top. it keeps rejecting my browser, microsoft.
Milly
Torquay, United Kingdom • 16 days agoLike many others, it's refusing to let me log in.
Paula Thomas
Neath, United Kingdom • 16 days agoWon't let me sign into my account.
Paula Thomas
Neath, United Kingdom • 16 days agoWon't let me sign into my account.
Neath, United Kingdom • 16 days ago
Won't let me sign into my account.
simon
Chesterfield, United Kingdom • 18 days agowill not let me book slot or add items well everything really
Mark Mudd
Winkleigh, United Kingdom • 19 days agoThe App on iPhone is constantly needing to sign in again and again. Once signed in it used to stay signed in. Very annoying, especially in store when there’s poor internet connectivity !
Laura
New Malden, United Kingdom • 19 days agoWon’t let me sign into my account. This has been since June!
Milton Keynes, United Kingdom • 20 days ago
Won’t let me log in to my account.
lorna
Cramlington, United Kingdom • 21 days agoSTILL NO ACCESS A WEEK LATER!
London, United Kingdom • 21 days ago
Won’t let me book delivery. Error 200?
Brenda
Worcester Park, United Kingdom • 21 days agoWon’t let me change my order. Long wait while it thinks about it and then just a blank page
Southwark, United Kingdom • 23 days ago
Won’t accept payment
JS
Wandsworth, United Kingdom • 24 days agoUable to log in.
Vanessa
Brierley Hill, United Kingdom • 25 days agoWon’t let me sign in
Ashleigh
Port Talbot, United Kingdom • 28 days agoWon't let me book a delivery. 200 error code
Birmingham, United Kingdom • 28 days ago
Won’t let you log in and when you change password it doesn’t recognise it
Shevon
Devizes, United Kingdom • 29 days agoUnable to go to book a slot
Mrs O
Grays, United Kingdom • 29 days agoNot working for last 3 weeks. Sort it out
Birmingham, United Kingdom • 29 days ago
Not logging in
Lambeth, United Kingdom • 29 days ago
Won’t let me check out
S. Lawrence
Birmingham, United Kingdom • 29 days agoTrying to book a delivery and all available options tell me unable to book
lorna
Cramlington, United Kingdom • 30 days agoRed circle next to 'register' ? keeps spinning and I can't log in either
Cramlington, United Kingdom • 30 days ago
Red circle next to 'register' ? keeps spinning and I can't log in either
Amina
Birmingham, United Kingdom • 30 days agoIt is not allowing sign it
Loading sign next to basket for the last 2 hours
user
Middlesbrough, United Kingdom • 1 months agocant sign in, just hangs
Claire Innes
Loughborough, United Kingdom • 1 months agoThis is the second evening in a row when you try and log into arrange a delivery the site hangs. Tried on 3 different lap tops over 2 evenings.
Leeds, United Kingdom • 1 months ago
Can't complete purchase
Emma
Swansea, United Kingdom • 1 months agoWon't let me book a delivery. Keeps saying 'error try again later'
Emma
Swansea, United Kingdom • 1 months agoWon't let me book a delivery with plenty available. Keeps saying 'error try again later'
Preston, United Kingdom • 1 months ago
Can't look at my basket
Ian
Newbury, United Kingdom • 1 months agoIceland why don't sort this issue out can't book a Delivery or use online as the code verification is not working . It now been over 1 month it not worked
Reading, United Kingdom • 1 months ago
Not letting me check out. Search bar not working
Southampton, United Kingdom • 1 months ago
Iceland
Fix the site or remove it
Currently it’s a waste of time
Southampton, United Kingdom • 1 months ago
Still unable to use on line shopping with Iceland
What are they play at?
Crewe, United Kingdom • 1 months ago
No time slots released
John mcCanb
Crewe, United Kingdom • 1 months agoNo time slots released for delivery tomorrow and the week
Chloe bywater
Boston, United Kingdom • 1 months agoWon’t let me sign into my account
Manchester, United Kingdom • 1 months ago
It won’t me login it’s been like this for months it don’t load
Mrs Fed Upp
Grays, United Kingdom • 1 months agoHaving read all of the comments on here I have the same problems. Was ordering fine before, now cannot even log in. Sort this out Iceland , your customers will shop elsewhere
Lynne Ashcroft
Prescot, United Kingdom • 1 months agoNo home deliveries from Ormskirk - apparently (Iceland tells me) the van has broken down and no replacement is available due to damage caused to the fleet during the riots!
Julie
Harringay, United Kingdom • 1 months agoCarnt order my shopping or book a delivery it's been like this for a few days now
Harringay, United Kingdom • 1 months ago
Carnt order my shopping or book a delivery it's been like this for a few days now
Harringay, United Kingdom • 1 months ago
Carnt order my shopping or book a delivery it's been like this for a few days now
Watford
West Drayton, United Kingdom • 1 months agoI can't sign into my iceland accout
West Drayton, United Kingdom • 1 months ago
I can't sign into my iceland accout
West Drayton, United Kingdom • 1 months ago
I can't sign into my iceland accout
Northampton, United Kingdom • 1 months ago
Can't login or reset password or create new account
Gateshead, United Kingdom • 1 months ago
wont let me sign in to my account
Claire
Hull, United Kingdom • 1 months agoWhy can't I do my icland shop online nothing is going into my basket
Hull, United Kingdom • 1 months ago
Why can't I do my icland shop online nothing is going into my basket
Tracey Dixon
Slough, United Kingdom • 1 months agoCant book a delivery slot... keeps comimg up (200)
London, United Kingdom • 1 months ago
Can't book a delivery. Same problem for days now.
I am ME
Ely, United Kingdom • 1 months agoWe have tried logging in, succeeded ONCE but we couldnt book a delivery so even gettting logged in was pretty pointless, tried almost on a daily basis....3 weeks on and we experiencing the same issues. We have made countless complaints even to their CEO pointless nothing is going to be done, according them there is nothing wrong with their website or app! and its my laptop and phone that is at fault....REALLY??? whos kidding who here!! Anyway cut a long story short they closed our account today. Probably done us a favour we dont have to worry about this BS anymore. If any of you have a Farmfoods go there no they dont deliver but at least you get your frozen food shopping and ya never might save some money.
Jean Jackson Bromsgrove Worcestershire
Cannock, United Kingdom • 1 months agoI have been trying most of the day and it will not let me pay for my order on line
Fay Burgess
Dagenham, United Kingdom • 1 months agoWon't let me pay for my online order
Fay Burgess
Dagenham, United Kingdom • 1 months agoWon't let me pay for my online order
Radlett, United Kingdom • 1 months ago
Bonus card problems
Margaret clydesdale
Leicester, United Kingdom • 1 months agoWill not let me log in
Edwin
Caerphilly, United Kingdom • 1 months agoIt's not letting me pay.
Peter
Wrexham, United Kingdom • 1 months agoGet to checkout go to pay then says there's been a problem
John
Durham, United Kingdom • 1 months agoTelling I get an order yo my address yet have for 7 years
Durham, United Kingdom • 1 months ago
Telling me no delivers in my area yet there's 3 local icelands and I always have got from them
Charlie
Oxford, United Kingdom • 1 months agoNot working.
Poole, United Kingdom • 1 months ago
I can not sign in or order anything
Miss Selina Adams
Brent, United Kingdom • 1 months agoKeeps coming up your connection is not private can't get Ur website up
Ian hughes
Newbury, United Kingdom • 1 months agoIceland app will not allow you book a Delivery slot and online send you code to Access the online shopping Come up with error (200)
Islip, United Kingdom • 1 months ago
Can not sign into my account
Islip, United Kingdom • 1 months ago
Can not sign into my account
Islip, United Kingdom • 1 months ago
Can not sign into my account
Charlotte
Worthing, United Kingdom • 1 months agoTried 3 weeks to register and log in!!!!
Luton, United Kingdom • 1 months ago
Can't get app on my Samsung
Millie
Retford, United Kingdom • 1 months agoNot been able to log in on my I pad for weeks. Will not download.
Hull, United Kingdom • 1 months ago
It doesn't let me log in
Pam
Bexleyheath, United Kingdom • 1 months agoLogged in and booked a delivery slot but all items are showing as "Out of stock" so cant put anything in my basket
Southampton, United Kingdom • 1 months ago
Stephen in Hampshire here Iceland still won’t load properly.. the endless red circle it’s been like this for weeks
Going to find someone else
Cardiff, United Kingdom • 1 months ago
Can’t book a delivery
Me
Morecambe, United Kingdom • 1 months agoNothing is working, can't login can't add items to the basket
Lindsay
Leicester, United Kingdom • 1 months agoError code when trying to book delivery slot, this happens alot
Levi
Southampton, United Kingdom • 1 months agoIt’s been over a month and this sign in issue is still a thing. Needs to be fixed
Turner
Shrewsbury, United Kingdom • 1 months agoNot adding bonus card
Agnes Brown
Edinburgh, United Kingdom • 1 months agoWhy Can’t get into online shopping , have tried deleting the app and starting again ,
but no joy I’m having to shop else where x
Wallasey, United Kingdom • 1 months ago
When i go to book a delivery slot its saying an error
Carol
Tidworth, United Kingdom • 1 months agoWon't let me sign in
Judit
Poughill, United Kingdom • 1 months agoI cannot add otherwise available items to my basket
LW
Bristol, United Kingdom • 1 months agoBeen trying to top up bonus card (as has a friend) for a month - just buffers. Now won’t let me shop online either. Needs sorting.
Lisburn, United Kingdom • 1 months ago
Can't book a delivery at all. The app and browser both have the same problem
Crewe, United Kingdom • 1 months ago
Delivery option same day or next day, but only gives you this Saturday as only available,
Been useing the site for years never had this before
Beverley whyley
Kidderminster, United Kingdom • 1 months agoIt's saying I'm off line when I book a delivery
Glasgow, United Kingdom • 1 months ago
Saying delivery available but then asking for my postcode again and saying delivery not available in your area. I've ordered from Iceland on-line many times before to the same address.
Belfast, United Kingdom • 1 months ago
Unable to sign in.
Wally
Eastbourne, United Kingdom • 1 months agoSort it out
Sue
Lancing, United Kingdom • 1 months agoUseless app can’t top up bonus card using either a debit or a credit card
London, United Kingdom • 1 months ago
won’t let me check the progress of my current order, just says “error fetching order” on both the app and the website
Birmingham, United Kingdom • 1 months ago
Not showing items
Sherrie
Sutton Coldfield, United Kingdom • 1 months agoCan't search food items
Pip
Brighton, United Kingdom • 1 months agoWon't let me sign In i have changed password but still not letting me
Brighton, United Kingdom • 1 months ago
Won't let me sign In have changed password but still not letting me
Lulublu
Birmingham, United Kingdom • 1 months agoCannot see any goods displayed.
A PILLING
Wakefield, United Kingdom • 1 months agoWon't let me checkout
Sidney Coates
Derby, United Kingdom • 1 months agoCan sign in but can’t book a delivery slot.
LJ
Burton-on-Trent, United Kingdom • 1 months agoWon't let me pay at checkout
K Richardson
Belfast, United Kingdom • 1 months agoUnable to login
Birmingham, United Kingdom • 1 months ago
Website not letting me login to order
Natalie
Manchester, United Kingdom • 1 months agoTried paying 4 times keeps coming as error
Rugby, United Kingdom • 1 months ago
Can’t sign in
Portsmouth, United Kingdom • 1 months ago
couldn't book delivery date initially, and not sure if £8 discount offer was applied for order over £60 ..am in Bournemouth
Wendy Saint
Portsmouth, United Kingdom • 1 months agocouldn't book delivery date initially, and not sure if £8 discount offer was applied for order over £60
Wendy Saint
Portsmouth, United Kingdom • 1 months agocouldn't book delivery date initially, and not sure if £8 discount offer was applied for order over £60
Maria Gnaulati
Glasgow, United Kingdom • 1 months agoWon't accept payment is there problem with app?
Bex
Derby, United Kingdom • 1 months agoCan't book a delivery slot
Marshall
Goosnargh, United Kingdom • 1 months agoSorry, your delivery could not be booked. Please try again later. (200)
John Earl
Brentwood, United Kingdom • 1 months agoI cant make card payment
John Earl
Brentwood, United Kingdom • 1 months agoI cant make card payment
Benwell, United Kingdom • 1 months ago
can't change delivery date
tricia
Poole, United Kingdom • 1 months agocan't sign in or make an order
Bradford, United Kingdom • 1 months ago
Won't let me sign in, changed password and still not signing in, annoying
nigel
Swindon, United Kingdom • 1 months agoAlmost 2 months now I've not been able to order I've sent email after email and there not very helpful ! it seems there not interested in fixing things.
Susan Burnett
Inverness, United Kingdom • 1 months agoUnable to sign in properly for days. Home screen showing previous order info, already delivered and asking for it to be updated.
Ch43 wirral
Wirral, United Kingdom • 1 months agoCan't book a delivery slot error 200
Ely, United Kingdom • 1 months ago
Over a week now since this started and still has not been fixed! I guess they can afford to lose customers. Like everyone else IF i do manage to get logged its pretty pointless as I cannot book a delivery or anything else!
Quest
Southend-on-Sea, United Kingdom • 1 months agoCant sign into account
changed password still cant sign in
Ffs
Birmingham, United Kingdom • 1 months agoUnable to book a delivery so can't order my shopping as asked to sign in yet already am but do it any ways for it to not do nothing.. then I clear app and reopen and same thing..
This on the app and on the website !!!
Scunthorpe, United Kingdom • 1 months ago
Login error message even after resetting password.
K Stather
Andover, United Kingdom • 1 months agocant book delivery it gives me a Error 300 on the pc and the phone app, this isnt the 1st time its happened
K Stather
Andover, United Kingdom • 1 months agoError 300 Again! This is getting really annoying now
Andover, United Kingdom • 1 months ago
Error 300 Again! This is getting really annoying now
Angela
Nottingham, United Kingdom • 1 months agoCan’t sign in at all
Manchester, United Kingdom • 1 months ago
Says password isn’t correct and it is, have reset three times and still doesn’t let you log in
Tower Hamlets, United Kingdom • 1 months ago
Haven’t been able to sign in for like 2 weeks
T
Brandon, United Kingdom • 1 months agoAfter over a MONTH the website is still completely non responsive
Martin
Manchester, United Kingdom • 1 months agoWon't let me pay
Edinburgh, United Kingdom • 1 months ago
can't pay
Edinburgh, United Kingdom • 1 months ago
could not sign on laptop yesterday but can on another computer today but now can't pay for order
Jade
Blackburn, United Kingdom • 1 months agoIt won't let me pay
Blackburn, United Kingdom • 1 months ago
It wont let me pay
Edinburgh, United Kingdom • 1 months ago
Won't let me sign into account
Sarah
Taunton, United Kingdom • 1 months agoI can't book a delivery on thr app
Helena
Oswestry, United Kingdom • 1 months agoCan't place order as no delivery slots available.
Helena Evans
Oswestry, United Kingdom • 1 months agoNo delivery slots available when trying to book delivery
Sunderland, United Kingdom • 1 months ago
Won't let me register
Sandra lamb
Dudley, United Kingdom • 1 months agoCan’t order a home delivery it’s not giving me any choices of days and times
RP
Newport, United Kingdom • 1 months agoWont let me sign into my account
RP
Milan, Italy • 1 months agoWont let me sign into my account
Milan, Italy • 1 months ago
Wont let me sign into my account
mrs marilyn ditchfield
Sunderland, United Kingdom • 1 months agoi have tried for 2 days to book a slot for delivery message says sorry cannot book try again later with code 200
Sunderland, United Kingdom • 1 months ago
i have tried for 2 days to book a slot for delivery message says sorry cannot book try again later with code 200
Daniel clarke
Nottingham, United Kingdom • 1 months agoIt's not adding stuff to my basket or either letting me reorder my last delivered order
mrs marilyn ditchfield
Sunderland, United Kingdom • 1 months agoi am trying too book a slot from iceland and it keeps saying error try again later with code 200 i have tried for 2 days this is on my laptop it is the same on my phone
Liz
Barnsley, United Kingdom • 1 months agoUnable to login on app and website. This has been going on for 5 weeks now.
Birmingham, United Kingdom • 1 months ago
will not me sign into my account the online Southport has your system gone down
Mrs Sandra Bateman
Blackpool, United Kingdom • 1 months agoI have been unable to do my weekly shopping by delivery for some reason it will not let me there is a red circle at the top of the page will not let me book a delivery I am disabled and rely on delivery of shopping
Mel Taylor
Ely, United Kingdom • 1 months agoFor those who still cannot place an order or get logged into Iceland on their website, their app is working fine you can log in, shop and checkout fine. Hope this helps some of you
Linda
Leeds, United Kingdom • 1 months agoNot loading on laptop or phone 16.11 25-7
Derek
Hove, United Kingdom • 1 months agoWon't let me login
Mel Taylor
Ely, United Kingdom • 1 months agoSTILL cannot place my regular order, seems to be several issues, from cannot book a delivery, when trying you get logged out, cannot add items to your basket, yet accrding to their Facebook page everything is OKAY! ....
Vera Mack
Swineshead, United Kingdom • 1 months agoThe website is not loading products, the page is freezing, it won't let me pay. I've tried 2 separate devices and one won't even give me access "Access Denied." This is the second week I've had trouble ordering
Judie Farmer
Stoke-on-Trent, United Kingdom • 1 months agoWon't let me upload balance to my bonus card
Mel Taylor
Ely, United Kingdom • 1 months agoWill not let me sign into my account
Mel Taylor
Ely, United Kingdom • 1 months agoWill not let me sign into my account
Lorna Fish
Blackburn, United Kingdom • 1 months agoWhen I want to download the bonus card for the first time
I get a message to say I am offline which I am not
Sue Curtis
Jarrow, United Kingdom • 1 months agoWon't let me book a delivery
Reading, United Kingdom • 1 months ago
It won't let me pay for my online shopping
Clacton-on-Sea, United Kingdom • 1 months ago
The page keeps saying they don't deliver to my address when they do
Vicki Coventry
Bolton, United Kingdom • 1 months agoCannot login or change password
Vicki
Bolton, United Kingdom • 1 months agoCannot login or change password
Vicki
Bolton, United Kingdom • 1 months agoCannot login or change password
Barnsley, United Kingdom • 1 months ago
Can not book delivery
Barnsley, United Kingdom • 1 months ago
Can not book delivery
Stockton-on-Tees, United Kingdom • 1 months ago
Won’t let me sign in
Margaret Gibson
Hamilton, United Kingdom • 1 months agoCan’t access site continually buffering?.
Neil
Newham, United Kingdom • 1 months agoCan not book delivery
Luke
Margate, United Kingdom • 1 months agoCannot login
Surbiton, United Kingdom • 1 months ago
Error 200
Alexandra
Liverpool, United Kingdom • 1 months agoI cannot check out wirral
LT
Brandon, United Kingdom • 1 months agoHave been trying for over two weeks to use the website. Absolutely unusable, it won’t log me in, no matter what. But Iceland in their infinite wisdom, will not admit to the website even having an issue!
Jill Shields
Glasgow, United Kingdom • 1 months agoSaying no dates available. Been trying to order for a week. I am disabled so this is my life line
Eaton, United Kingdom • 1 months ago
delivery slot booking
Adele
Bristol, United Kingdom • 1 months agoCan’t login
Les Richardson
Gateshead, United Kingdom • 1 months agowon't let me login cursor just keeps going round - this ahs happened for the last month have reported this twice by phone no satisfactory out come
Ste
Leeds, United Kingdom • 1 months agoUnable to order on the app
Danni
Liverpool, United Kingdom • 1 months agoNot allowing
Karen Foden
Middlesbrough, United Kingdom • 1 months agoUnable to log onto my account
Danielle
Hull, United Kingdom • 1 months agoWill not let me log in to my account - keeps sending me verification codes then it says it’s not recognised the code
Rochester, United Kingdom • 1 months ago
Not letting me checkout
Southampton, United Kingdom • 1 months ago
Can’t order
Yad
Dagenham, United Kingdom • 1 months agoWebsite seems to be down. No time slots on any days
Mrs Orriss
Bournemouth, United Kingdom • 1 months agoUnable to book a delivery code 200
P Webb
Newham, United Kingdom • 1 months agoCan't sign in
N.Wallace
Ringwood, United Kingdom • 1 months agoCan't sign in and
Oops! This page cannot be found
London, United Kingdom • 1 months ago
Wont take payment online
Lynette harvey
Tamworth, United Kingdom • 1 months agoCan't login even after a password reset
Emma
Swansea, United Kingdom • 1 months agoI am trying to make a shop for delivery but the system is not letting me do this
George Dixon
Whitehaven, United Kingdom • 1 months agowon’t let me log in
Helen
Islington, United Kingdom • 1 months agoShowing every product across the site as Out of Stock
Tammy
Blackpool, United Kingdom • 1 months agoCan't book a delivery get 200 code try again later
Mart
Upminster, United Kingdom • 1 months agoEverything is out of stock
Stu
Sheffield, United Kingdom • 1 months agoNot letting me top up bonus card
Laur
Kilwinning, United Kingdom • 1 months agoWon't let me top up my bonus card
rebecca
Macclesfield, United Kingdom • 1 months agoit wont let me log in
Yer maw
Beith, United Kingdom • 1 months agoBeen trying for 4 days now to get an Iceland delivery and it's still not working
Jpn
Southwark, United Kingdom • 1 months agoIceland as been down for a long time
Liz
Barnsley, United Kingdom • 1 months agoNearly 3 weeks of not being able to login etc.Unable to use money on my bonus card and having to do shopping elsewhere. I've mentioned this is a problem for lots of other people too. Apparently there's no issues on their side!
Paul
Coventry, United Kingdom • 2 months agoCan’t pay for goods
Tonya
Stoke-on-Trent, United Kingdom • 2 months agoError code 300 when trying to book been like this all day
Tower Hamlets, United Kingdom • 2 months ago
CANT CHANGE PASSWORD
Worthy
Manchester, United Kingdom • 2 months agoBeen trying to pay for order the last ten minutes but getting nowhere
Sandra
Dumbarton, United Kingdom • 2 months agoCan't get on to the website to topup my bonus card
Vera Mack
Swineshead, United Kingdom • 2 months agoTried on two devices to order and then installed app in desperation. Both website and app not working. Looking at all the other comments Iceland is missing out on thousands of pounds in lost revenue over this.
Kirsty picton
Tower Hamlets, United Kingdom • 2 months agoThe website hasn't let me book a delivery slot since Wednesday 10th July it keeps coming up with error you cannot book delivery at this time try again later with error code 300
Vera Mack
Swineshead, United Kingdom • 2 months agoAccess denied to the website
Jason
Drighlington, United Kingdom • 2 months agoUnable to book delivery slot keeps saying try later and a 300 code
Rita lonergan
Sidcup, United Kingdom • 2 months agowebsight slow and wont let me order
Amanda
Blackburn, United Kingdom • 2 months agoWon,t let me book delivery slot error 300
geraldine
Belfast, United Kingdom • 2 months agowont let me login
Linda
Leeds, United Kingdom • 2 months agoCan't book delivery
Sandie
St Albans, United Kingdom • 2 months agoI can't book a delivery. It says there is an error and to try later. This has been the same for a least a week.
Jackie -Aberdeen
Inverness, United Kingdom • 2 months agoWon't let me log in for 2 days now
Pamela johnstone
Edinburgh, United Kingdom • 2 months agoIceland sign in buffering for 2 days can't sign in
dougbartleuk@yahoo.co.uk
Newton Abbot, United Kingdom • 2 months agoCan't topup
Katrina
South Shields, United Kingdom • 2 months agoNot letting me order keeps deleting offer prices from my basket
Amanda Hilbrown
Latchingdon and Snoreham, United Kingdom • 2 months agoKeeps saying there’s a problem with my log in even after I have done a password reset.
Sandra Mary Barnes seers
Manchester, United Kingdom • 2 months agoIceland wont allow me to login to my account
Lisa
Gateshead, United Kingdom • 2 months agoCannot book a delivery slot, showing Error (300)
K Stather
Andover, United Kingdom • 2 months agoCant book a delivery it says Error 300
Brighton, United Kingdom • 2 months ago
I wanted to register for a new online delivery but was unable to do so despite repeated attempts. It just told me ‘something’s wrong’.
Tara from Lincolnshire
Louth, United Kingdom • 2 months agoCannot log in
Margaret Kelly
Worcester, United Kingdom • 2 months agoI have been unable to pay for my online order since Saturday 7 July
South Hayling, United Kingdom • 2 months ago
Unable to book delivery slot, service error
*
Preston, United Kingdom • 2 months agoCannot order delivery - just says error
Camden, United Kingdom • 2 months ago
Will not let me book delivery
nigel
Swindon, United Kingdom • 2 months ago3 weeks or more now and Iceland still not sorted anything!!
Maggie Lowe
Bolton, United Kingdom • 2 months agoWebsite for online grocery shopping not working for the last week or so
Helen Harrison
Grays, United Kingdom • 2 months agoSaturday delivery was cancelled 6/7/24
Reordered for Sunday 7/7/24 showing my order has been delivered and it hasn't rang customer service there saying its not left the depot
Matt
Northampton, United Kingdom • 2 months agoI haven't been able to order online for over a week now.
David
Southall, United Kingdom • 2 months agoWebsite not showing groceries
Liz
Jarrow, United Kingdom • 2 months agoUnable to log in. It's been like this for the last 2 weeks that I know of. Have money on bonus card which I cannot use and having to do online shopping elsewhere.
Swansea, United Kingdom • 2 months ago
Not working properly
Unknown
Sheerness, United Kingdom • 2 months agoError 300 won’t let me book my delivery
Luton, United Kingdom • 2 months ago
No products!!
Janet betteley
Cookstown, United Kingdom • 2 months agoWeb site won’t load , can’t do online shopping
Gemma
Birmingham, United Kingdom • 2 months agoWon't let me sign in
Kerry
Halifax, United Kingdom • 2 months agoNot working
Hackney, United Kingdom • 2 months ago
No products listed - says page 1/0. Cant see whats in basket. This website drives me insane - theres always something.
mat hughes
Birmingham, United Kingdom • 2 months agowill not let me book delivery keeps saying error 300
Mitcham, United Kingdom • 2 months ago
Site down
Mrs Gillian costigan
Basildon, United Kingdom • 2 months agoI cannot get a booking as it won't work.this has been happening for several days now so I used asda.
Molly Magoo
Wallsend, United Kingdom • 2 months agoI can login but cannot book a delivery slot.
I have messaged their Twitter/TwiX/X social media and have been told they are 'investigating' the problem.
Pauline Adey
Seaham, United Kingdom • 2 months agoWon’t let me book a delivery. Error 300
Morden, United Kingdom • 2 months ago
Issue logging in and out
Hythe, United Kingdom • 2 months ago
Won’t let me book a delivery, has been like it for over 2 weeks.
Me
Croydon, United Kingdom • 2 months agoSays log in details are wrong which there not
Stephen Black
Blantyre, United Kingdom • 2 months agocant sign in
ian weeks
Chatham, United Kingdom • 2 months agoit wont let me login an its been a few weeks now an i cant get out hens shopping online, i have called to find out why but by looks of it still no change. not happy and running out of food .
Welwyn Garden City, United Kingdom • 2 months ago
cannot login
I F Steedman
Coatbridge, United Kingdom • 2 months agoWhy does my password keep changing automatically and does not let me into my account.
Bicester, United Kingdom • 2 months ago
Can't checkout
L Griffin
Leicester, United Kingdom • 2 months agoIceland in leicester won't let you book any delivery slots, stating code 300
Inverness, United Kingdom • 2 months ago
Cannot access icekand top up function
Jo
Islington, United Kingdom • 2 months agoThe website won't let me log in. Changing password made no difference!
Gail Southern in Flintshire
Bradford, United Kingdom • 2 months agoI can't log in
Gail Southern
Liverpool, United Kingdom • 2 months agoI can't sign despite resetting my password
Ashleigh Clark
Glasgow, United Kingdom • 2 months agoEvery time I try to pay it says there has been an issue
Mrs Pauline Hunter
Greenhithe, United Kingdom • 2 months agoHad a problem since 26,6.24 which I reported twice, still not able to check out. Keeps telling me to check my post code NR20 3TS and that you are not deovering to my existing address so am not able to pay and check out. why is this happening and when will it be resolved?
HJ
Bradford, United Kingdom • 2 months agoSite seems frozen. Can’t book a delivery or make payment
Valerie angus
Aberdeen, United Kingdom • 2 months agoTrying to top up card but app just hangs
Lisa tripp
Brighton, United Kingdom • 2 months agoWont let me book any delivery slots.(code 300)
Birtley, United Kingdom • 2 months ago
Won’t allow delay slot to be booked error 300
karen heskett
Harlow, United Kingdom • 2 months agowon't let me sign in to my iceland account
simon waller
South Croydon, United Kingdom • 2 months agocannot log in to my account or book a delivery
Lynn
Edinburgh, United Kingdom • 2 months agoCannot login to account, tried reset password, not allowing sign in.
Joshua
Grantham, United Kingdom • 2 months agoCan't log into account
Mrs B Orriss
Southampton, United Kingdom • 2 months agoUnable to book delivery slot says error delivery can’t be booked please try again later (300)
peter coley
Birmingham, United Kingdom • 2 months agocan not logon
A persar
Torquay, United Kingdom • 2 months agoNot taking payment or logging into PayPal
Jord
Bedford, United Kingdom • 2 months agoWont let me login
Bolton, United Kingdom • 2 months ago
Won't let me login
Birmingham, United Kingdom • 2 months ago
Say they know there is an issue when I rang twice in 5 days won’t allow me to pay with PayPal or my card laptop and app nothing works - you think they would want this fixed been like it 2 weeks since the website 1st went down just been shopping elsewhere they must be loosing so much money
jenna
Basildon, United Kingdom • 2 months agonothing in stock for delivery today
Wandsworth, United Kingdom • 2 months ago
Everything is out of stock online
Nikki
City of Westminster, United Kingdom • 2 months agoIt’s saying everything is out of stock
Ealing, United Kingdom • 2 months ago
everything saying out of stock
Mia Rose
Newcastle upon Tyne, United Kingdom • 2 months agoOut of stock, I can’t go in, lol
Andover, United Kingdom • 2 months ago
will not allow log in
CarolDavies
Caerphilly, United Kingdom • 2 months agoWill not accept my password
Christine Foxall
Birmingham, United Kingdom • 2 months agoRang customer services. No solution
Belfast, United Kingdom • 2 months ago
Not letting me log in. Changed password twice and still not letting me
Marc
Southampton, United Kingdom • 2 months agoWon't let me login even after resetting password
Liz
Jarrow, United Kingdom • 2 months agoStill trying after a week to sign in but no luck. Tried everything including reporting problem to Iceland but no change.
Julie james
Caerphilly, United Kingdom • 2 months agoWebsite not working
Emma
Maidenhead, United Kingdom • 2 months agoWon’t allow to log in
Karen simmonds
Birmingham, United Kingdom • 2 months agoIt won't let me book online to my address I've used online for years and today it won't let me so I put a different address and it was ok so is there problem with my address for some reason
Jo
Greenhithe, United Kingdom • 2 months agoEvery item showing as out of stock
Paula
Plymouth, United Kingdom • 2 months agohaven't been able to log in for 3 days now in Plymouth, Devon
B Watkins
Wolverhampton, United Kingdom • 2 months agoApp not storing correct items in basket (deleting milk from basket, then adding more on like 6x). When it was finally sorted and correct I tried to pay.... But... My card shows payment made - then refund from Iceland, again.... payment to Iceland.... Yes, you guessed it, refund from Iceland. Right shambles. Each time going back to Iceland app to find items missing from basket or just wrong. Why?
Spent hours trying to order without success! Please get it sorted Iceland.
Great Yarmouth, United Kingdom • 2 months ago
Can’t do online order but saying it’s my end but isn’t
N
Luton, United Kingdom • 2 months agoApp won't let me add funds to bonus card or pay for shopping
Amy
Wrexham, United Kingdom • 2 months agoEverything I try and sign in says error. Even when cha ger password as thought might of been wrong but wasn't
Lynette Harvey
Tamworth, United Kingdom • 2 months agoNot accepting my login details. Changed password a couple of times to see if that would help but still can't login
Maria Ann Wright
Sherborne, United Kingdom • 2 months agoAccording to their website EVERYTHING IS OUT OF STOCK!!!!!!
Luap
Grangemouth, United Kingdom • 2 months agoIssues logging in via laptop ok on app
Mrs Williams
Southampton, United Kingdom • 2 months agoOver a week been trying to shop on Iceland even no help from customers services I'm appalled with the service
Vi
Worthing, United Kingdom • 2 months agoUnfortunately we were unable to process your request
Our systems automatically identified an issue with your browser or connection when you tried to access our website.
Please try refreshing or accessing our website from a different browser or another device. If you have browser extensions enabled, have recently installed new ones, or are using a VPN, try temporarily disabling them and then attempting to access our website again.
If this issue persists, please e-mail our customer care team at customer.service@iceland.co.uk and include the error reference below
Mansfield, United Kingdom • 2 months ago
Check out/payment not going through
Nottingham, United Kingdom • 2 months ago
Cant log into account
Annie Bailey
Croydon, United Kingdom • 2 months agoBeen blamed constantly for memory/apps/cookies on phone not being cleared. However, tried multiple devices, ran eventlog checks, and can confirm ICELAND are at fault for blocking entry for at least 14 days. Get your Helpdesk ppl to take ownership of the problem instead of constant pushback and blaming the customer.
Elaine Sutherland
Lee, United Kingdom • 2 months agoWon’t let me pay.
Brentwood, United Kingdom • 2 months ago
Won’t let me check out or update my order
K Wilson
Greenock, United Kingdom • 2 months agoAll items showing as out of stock every single item and unable to place an or.
Lisa
Pont-y-clun, United Kingdom • 2 months agoWon’t let me log in keeps saying error
Mandy
Crook, United Kingdom • 2 months agoWon't letme log in
Baker
Telford, United Kingdom • 2 months agoCan't login telling me my details are incorrect even changed my password still no access
Antony
Swansea, United Kingdom • 2 months agoIt says every item is out of stock
Eve
Stoke-on-Trent, United Kingdom • 2 months agoI cannot get logged in even though my password and email are accepted
Birmingham, United Kingdom • 2 months ago
Saying password wrong
Dunstable, United Kingdom • 2 months ago
Won’t let me log in tried to reset password still no
Abbie
Stoke-on-Trent, United Kingdom • 2 months agoWon't let me log in
Annette
Retford, United Kingdom • 2 months agoIv been trying for 3 days to login
Christina
Newham, United Kingdom • 2 months agoCan't pay
Claz smith
Camden, United Kingdom • 2 months agoWon't let me sign into account
Thetford, United Kingdom • 2 months ago
Everything is showing as out of stock
Arbuthnot Squiers
Lambeth, United Kingdom • 2 months agoPages not fully loading
Jackson
Reading, United Kingdom • 2 months agoWon't log in
Ilkeston, United Kingdom • 2 months ago
Everything is outstock or you can not check out.
Newcastle upon Tyne, United Kingdom • 2 months ago
Every item is out of stock apparently!
London, United Kingdom • 2 months ago
I can't login have changed password and still can't log in please help ty
Peep
Leeds, United Kingdom • 2 months agoIt’s processing my order and as it’s about to take the money it just goes back to the click to pay screen and it’s just not taking the money to process the order at all
Denise Thompson
Newcastle upon Tyne, United Kingdom • 2 months agoSite won't let me book a delivery
Sarah cross
Warrington, United Kingdom • 2 months agoCan not log in on app or website Bernard customer for years
Lisa
Coventry, United Kingdom • 2 months agoNot letting me do an online order when it has available slots
Mark fraser
Aberdare, United Kingdom • 2 months agoNot letting me sign in or put post code in
St Helens, United Kingdom • 2 months ago
still not loading items properly or logging me in properly. Customer service not very helpful
mikeobrien778@gmail.com
Smethwick, United Kingdom • 2 months agoLogin won't work
J
Huntingdon, United Kingdom • 2 months agoEverything's coming up as out of stock on both app and website
Elisabeth
Plymouth, United Kingdom • 2 months agoWon't let me sign in to my Iceland account, just keeps saying, "There is a problem, please check and try again"
Luton, United Kingdom • 2 months ago
I have tried to pay for my shopping at least 10 times this morning to no avail
all that keeps poppping up after asking for authentisty is unble to accept payment try again later
S.E.W.
Jarrow, United Kingdom • 2 months agoHave been unable to login for the last 4 days. Have tried everything from changing search engine, reinstalling app, clearing caches etc. Nothing works.
Paula
Romford, United Kingdom • 2 months agoHave not been able to log in for 5 days. Have changed password, installed the app and tried several different devices.
Called and emailed customer service, but they can't help.
Maybe it's either a data breach or Iceland are going into liquidation?
All very strange.
Elaine
Glasgow, United Kingdom • 2 months agoShowing every item being out of stock
Milton Keynes, United Kingdom • 2 months ago
Everything is out of stock. Literally, everything.
Ryan Bradley
Glasgow, United Kingdom • 2 months agoI can’t login to my account
alison birmingham
Birmingham, United Kingdom • 2 months agosent a screenshot to iceland via email showing buffering red circle above basket if ppl send in screenshots they may fix it quicker
linda butler
Whitstable, United Kingdom • 2 months agoI can't log in to the website
Gemma
Liverpool, United Kingdom • 2 months agoMy login not working
vivienne ibbetson vivienneibbetson9@gmail.com
Lancaster, United Kingdom • 2 months agocan't log in
Mel
Cwmbran, United Kingdom • 2 months agoWon’t let me login
Barnet, United Kingdom • 2 months ago
Unable to log in after changing password
Anne Lithgow
Newcastle upon Tyne, United Kingdom • 2 months agoUnable to sign in to Iceland since saturday
Lewisham, United Kingdom • 2 months ago
Website bot working for delivery
Pontefract, United Kingdom • 2 months ago
Tried for a week to get into account used different devices, changed password still not able to sign I
Tracey
Glasgow, United Kingdom • 2 months agoWon't let me log in. Changed password 4 times. Still nothing
Newtownabbey, United Kingdom • 2 months ago
Won't let me log in
Rotherham, United Kingdom • 2 months ago
wont let me sign in
Carl
Hull, United Kingdom • 2 months agoEverything is out of stock online shopping
Daz
Basildon, United Kingdom • 2 months agoFirstly website was showing everything out of stock, then it wasn't searching properly but appeared to be working ok. Now I cant sign back-in, even changed password twice even tho I'd logged in earlier. No answer on telephone customer service
denise
Waterlooville, United Kingdom • 2 months agoShowing EVERYTHING as out of stock??
Telford, United Kingdom • 2 months ago
Everything out of stock??
Colin Parkes
Martlesham, United Kingdom • 2 months agoWon’t let me log in and the check out won’t update
Meryl williams
Cwmbran, United Kingdom • 2 months agoI can’t login
nigel
Swindon, United Kingdom • 2 months agoit seams Iceland don't care!! it think it time to change where i shop!
Great Ryburgh, United Kingdom • 2 months ago
Showing everything out of stock
Marie Robinson
Hastings, United Kingdom • 2 months agoI can't book a delivery time and date, it has been like this for at least 6 hours.
Samantha
Clayton, United Kingdom • 2 months agoIt won't let me log into my account to book a delivery for tomorrow
Dawn
Chiswick, United Kingdom • 2 months agojust constantly loading but asking me to sign in when I already have its just not stopping loading and says log in...not able to use at all..can't book delivery still says to sign in
Jenny
Barking, United Kingdom • 2 months agoCan’t pick a delivery slot. It’s not working
Pauline morrow
Craigavon, United Kingdom • 2 months agoIs Iceland down
Birmingham, United Kingdom • 2 months ago
been 6 days can log in but site wont load
Amanda
Liverpool, United Kingdom • 2 months agoWon't let me sign in
Zoe McDonald
Wolverhampton, United Kingdom • 2 months agocant login to site or book delivery
Martin O'Connor
Wembley, United Kingdom • 2 months agoNot possible to top up bonus card. This since yesterday, tried card and PayPal.
Mrs McMillan
Poole, United Kingdom • 2 months agoWon’t let me log in
Lochgelly, United Kingdom • 2 months ago
All food showing out of stock
London, United Kingdom • 2 months ago
Can’t log in on any accounts
Kevin Steel
Normanton, United Kingdom • 2 months agoWon't let me put money on savings card
Londonderry, United Kingdom • 2 months ago
All items out of stock and won’t let me pay
K
Waltham Forest, United Kingdom • 2 months agoCant Log in to my account
Jim
Liverpool, United Kingdom • 2 months agoPaying by paypal not working
Lynn hogan
Derby, United Kingdom • 2 months agoWon’t let me sign in evenchanged my password
Banbury, United Kingdom • 2 months ago
Unable to log in, even after resetting password like 10 times
margaret
Stockton-on-Tees, United Kingdom • 2 months agocan't order anything, it's saying EVERYTHING is out of stock
Darwen, United Kingdom • 2 months ago
Wont let me login
Milton Keynes, United Kingdom • 2 months ago
Saying everything is out of stock ?
Sheila Sulley
Canterbury, United Kingdom • 2 months agoDelivery page will not load so cannot book a delivery. Store locator states 'No Stores in my area' but have two local!
alison
Birmingham, United Kingdom • 2 months agobeen unable to get in properly since 20th june lets me login but then just a buffering circle top right above basket
Corriene
Rotherham, United Kingdom • 2 months agoCan not login saying my password is wrong so i changed it and still having issues.
Swaffham, United Kingdom • 2 months ago
Can't log in changed password but still not logging me in
Miranda Yates
Torquay, United Kingdom • 2 months agoNot allowing log in now even if you change your passwords. Iceland themselves has not commented on it and I tried contacting customer service. They said everything was 'fixed'. Maybe someone should let the newspapers know to kick things into gear...
Been 5 days now and the issues keep piling up or changing. No wonder their delivery slots are getting cheaper because no one can put an order in!
Therese Atkinson
London, United Kingdom • 2 months agoNot accepting card to top up
Josie
Ryde, United Kingdom • 2 months agoWont let me log in even after changing password
Suzanne Lever
Stockport, United Kingdom • 2 months agoI have been trying to check out my shopping since yesterday afternoon and its not letting me check out. I have contacted Iceland twice regarding this problem and neither of the agents could help me!!!
Bedford, United Kingdom • 2 months ago
Can't log in
Slough, United Kingdom • 2 months ago
Doesn't recognise my log in details, and won't let me change password. Also logged me out of an online shop last night, after spending 40 minutes ordering.
Newham, United Kingdom • 2 months ago
Everything is out of stock apparently, can't order.
Carolynn Hopkins
Luton, United Kingdom • 2 months agoEverything is out of stock
Valerie Turner
Bishop's Stortford, United Kingdom • 2 months agoEverything is showing out of stock on website for delivery today.
Torquay, United Kingdom • 2 months ago
All products showing as out of stock
nigel
Swindon, United Kingdom • 2 months ago2 days now i not been able 2 order online
Hamilton, United Kingdom • 2 months ago
Won't let me pay
Sheila Sulley
Canterbury, United Kingdom • 2 months agoWon't let me book a delivery
Lisa
Manchester, United Kingdom • 2 months agoI'm unable to book my online shopping this has been the same for a couple of days now.
Vicki
South Shields, United Kingdom • 2 months agoAll items showing as out of stock.
IRENE
Matlock, United Kingdom • 2 months agoNOT SEEN THE LOGIN ICON SINCE I LAST SHOPPED 5 DAYS AGO
Linda
Torquay, United Kingdom • 2 months agoSeems to be a data breach, I think. Can't pay and items show out of stock. Just had multiple log in attempts on my email since having this issue for the past two days but seems to have gone on longer for others.
Check your email activity and change your passwords.
Snodland, United Kingdom • 2 months ago
Not letting me pay just buffering
bob
Ipswich, United Kingdom • 2 months agounable to log in
David blagden.
Manchester, United Kingdom • 2 months agoKeeps taking everything out of my basket. Tried four times.
Bournemouth, United Kingdom • 2 months ago
Checkout payment problems
Maxine Buckingham
Newham, United Kingdom • 2 months agoEvery single item is showing as out of stock
Bev
Worthing, United Kingdom • 2 months agoCannot log in
irene
Matlock, United Kingdom • 2 months agothe page has no log in and I can't access.
Miss Anderson
Hitchin, United Kingdom • 2 months agoEverything comes up out of stock
Jolene booth
Leeds, United Kingdom • 2 months agoShowing all stock out of stock
Michelle Genge
Dudley, United Kingdom • 2 months agoHad difficulty logging to place an order for past few hours
Laura
Surbiton, United Kingdom • 2 months agoNot letting me log in
Mr JG Chick
Bristol, United Kingdom • 2 months agoCannot log in
Tessa Hilton
Scunthorpe, United Kingdom • 2 months agoWebsite is showing everything in store is out of stock. Had 2 attempts today and now my booking has expired
Linda Tustin
Cardiff, United Kingdom • 2 months agoLogged in ok so started shopping, got kicked off now won't let me log back in. I've changed my password 3 times and rebooted my laptop still no good.
Michael
Southampton, United Kingdom • 2 months agocannot log on spinning icon
Catherine O'brien
Livingston, United Kingdom • 2 months agoWhy can't I do my usual order on the app. It won't let me sign in
o
St Helens, United Kingdom • 2 months agounable to log in to complete online food order
Greenwich, United Kingdom • 2 months ago
it says ALL ITEMS ARE OUT OF STOCK
Irene
Matlock, United Kingdom • 2 months agobeen trying to make an order for two days but the site won't let me log in
L Watkinson
Clacton-on-Sea, United Kingdom • 2 months agoCan't add items to basket, everything out of stock ..
M Atkins
Ringwood, United Kingdom • 2 months agoWon't let me login
Leicester, United Kingdom • 2 months ago
Iceland loaded but says everything out of stock
alison wood
Birmingham, United Kingdom • 2 months agowill let me log in but site not loading properly
Andrea brown
Motherwell, United Kingdom • 2 months agoI can not sign into my account at all
Jenna
Manchester, United Kingdom • 2 months agoI am trying to log in with the correct username and password and it saying something is wrong
Mandy
Plymouth, United Kingdom • 2 months agoCan't log in ,says password is wrong
Nottingham, United Kingdom • 2 months ago
Still can’t sign in to complete checkout
Tina Clifford
Simonstone, United Kingdom • 2 months agoKeeps kicking me off and logging me out
Nottingham, United Kingdom • 2 months ago
Not allowing me to log in on iceland
Karen jackson
Southwark, United Kingdom • 2 months agoI can’t log in to pay and book delivery
Sharon
Bedford, United Kingdom • 2 months agoWon't let me login to complete my payment for my order
Stockton-on-Tees, United Kingdom • 2 months ago
Website
Julie
Reading, United Kingdom • 2 months agoBristol
Manchester, United Kingdom • 2 months ago
Isn’t loading
D Owens
Camden, United Kingdom • 2 months agoNo internet connection displayed on Iceland App, otherwise my internet is working fine.
Sheffield, United Kingdom • 2 months ago
Every product I search ,it just keeps saying 0 products found
Jamie hume
Whickham, United Kingdom • 2 months agoIt's not letting me pay
Manchester, United Kingdom • 2 months ago
Iceland online shopping not been working since I tried at 6am this morning.
Gaynor
Glossop, United Kingdom • 2 months agoWill not respond to REBOOK time slot tried over and over for hours to amend my order and rebook
Portsmouth, United Kingdom • 2 months ago
It won't let me do any shopping on line
Kathryn
Wallasey, United Kingdom • 2 months agoSecurity codes they send to your email when you login keep saying they are wrong and will not let me login
K. Evans
Southwark, United Kingdom • 2 months agoNot listing items to order
Karen Naylor Bates
Mossley, United Kingdom • 2 months agoCannot list things to order. Problem on line. Trying for over 5 hours
Birmingham, United Kingdom • 2 months ago
Problem with loading and wouldn’t except payment straight away
Croydon, United Kingdom • 2 months ago
Its not letting me login to my account
Eve Grainger
Liverpool, United Kingdom • 2 months agoCan't pay for order either by PayPal or credit card
Hartlepool, United Kingdom • 2 months ago
Website been having problems for a few days now all items out if stock
London, United Kingdom • 2 months ago
Can't log on to Iceland app. Keeps saying error
Jayne
Bournemouth, United Kingdom • 2 months agoTransmission problems!!
Leicester, United Kingdom • 2 months ago
Site down for a few hours, tried to order 5 hour's ago and wouldn't accept payment.
Whitley Bay, United Kingdom • 2 months ago
I can't book a delivery.it keeps asking me to login when I'm already logged in and when I do click on the login it just freezes.
Nottingham, United Kingdom • 3 months ago
Can't login or do anything on site
Peter Hutton
Stockton-on-Tees, United Kingdom • 3 months agoNot excepting payment
Sharlene Smith
Birmingham, United Kingdom • 3 months agoCan’t log in. For two days and tried may devices and changed passwords