Is Iceland down - June, 2026?
Iceland.co.uk is an online British supermarket known for its emphasis on frozen food. The website allows users to browse and purchase groceries from the comfort of their homes, adding ease and convenience to their shopping experience. It offers a wide range of items and also features special offers which adds value for their customers. The site is user-friendly, with a simple and efficient layout that's easy to navigate.
URL Checked:
http://www.iceland.co.uk/
Last Down:
not recently
Response Time:
1.44 ms.
Iceland outages reported by users in the last 24 hours
No Iceland problems reported in the last 24 hours
This chart shows the number of Iceland outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Iceland User Reports
Check out the latest user reports on Iceland, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Jun 14, 2026 - 17:31A visitor from Birmingham, United Kingdom has reported a problem with Won't let me sign into my account
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Jun 14, 2026 - 08:19
A visitor from Billingham, United Kingdom has reported a problem with Service
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Jun 12, 2026 - 15:26
A visitor from Newtownabbey, United Kingdom has reported a problem with Won't let me sign into my account
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Jun 12, 2026 - 02:19
A visitor from Derby, United Kingdom has reported a problem with Won't let me sign into my account
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Jun 08, 2026 - 11:02
A visitor from Islington, United Kingdom has reported a problem with Won't let me sign into my account
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Jun 07, 2026 - 14:00
A visitor from Edinburgh, United Kingdom has reported a problem with Service
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Jun 03, 2026 - 00:11
A visitor from Middlesbrough, United Kingdom has reported a problem with Won't let me sign into my account
Join Iceland Discussion
Suggestions? Issues? Outages?Please share your Iceland experience with other users around the globe.
Most common Iceland problems reported by users
Service
General Issues
It's not letting me pay
Won't let me sign into my account
Iceland Outage Locations
Location
Reports
Last Reported
Birmingham, England, GB
1095
4 days ago
Newtownabbey, Northern Ireland, GB
21
6 days ago
Edinburgh, Scotland, GB
106
11 days ago
Port Talbot, Wales, GB
79
1 months ago
Bucharest, București, RO
1
5 months ago
Tokyo, Tokyo, JP
1
8 months ago
Warsaw, Mazovia, PL
1
1 years ago
New York, New York, US
1
1 years ago
Dublin, Leinster, IE
1
1 years ago
Are you experiencing issues with Iceland right now?
Is iceland.co.uk not working for you? If you are having issues with Iceland, please use one of the options below to report a problem with the service
iceland.co.uk website response status history
Date and Time
Response Time
Status Code
Jun 18, 2026 - 08:54
1.44 ms.
200
Jun 18, 2026 - 03:03
2.13 ms.
200
Jun 17, 2026 - 19:17
2.2 ms.
200
Jun 17, 2026 - 10:12
2.19 ms.
200
Jun 17, 2026 - 04:07
2.2 ms.
200
Jun 16, 2026 - 21:47
2.03 ms.
200
Jun 16, 2026 - 15:59
2.13 ms.
200
This table shows the iceland.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Iceland is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if iceland.co.uk is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Sheffield, United Kingdom • 1 days ago
Tried yesterday and again today to put an order in, it all seems fine until I get to the payment screen, I allows me to enter my details then after a few minutes it gave an error message stating there is a problem and to try again which I did numerous times, still not working
Alan Penton
Islington, United Kingdom • 10 days agoBarking Essex , self service tills not working, all card readers on tills very slow
stacey mitchell
Edinburgh, United Kingdom • 11 days agoplaced order but does not give me the options for making payment. called iceland twice, second time had a bad line, supposed to call back but did not.
jim
Middlesbrough, United Kingdom • 15 days agostill not allowing online payment
Plymouth, United Kingdom • 19 days ago
Can't book delivery time slots
Sue Arnold
Croydon, United Kingdom • 22 days agoTrying to check out my order for Friday delivery no payment box will open for payment!
Jim
Middlesbrough, United Kingdom • 1 months agoiceland middlesbrough, will not accept payment
N. Bee
Coventry, United Kingdom • 1 months agoI'm in Hinckley (U.K) having trouble in payment page does not allow to pay for the items. ??
carol sharpe
Leicester, United Kingdom • 1 months agoWhy can't I get a date and time for my delivery
Middlesbrough, United Kingdom • 1 months ago
not accepting payment
bridget
Worthing, United Kingdom • 1 months agonot taking payment
bridget
Worthing, United Kingdom • 1 months agonot taking payment
bridget
Worthing, United Kingdom • 1 months agonot taking payment
bridget
Worthing, United Kingdom • 1 months agonot taking payment
bridget
Worthing, United Kingdom • 1 months agonot taking payment
bridget
Worthing, United Kingdom • 1 months agonot taking payment
bridget
Worthing, United Kingdom • 1 months agonot taking payment
Worthing, United Kingdom • 1 months ago
not taking payment
Maureen Grey (NR319QE)
Great Yarmouth, United Kingdom • 1 months agoI have been trying to place an order for4/5 hours.
I cannot make payment - my bank has cleared it
Whilst this is going on my delivery time/date is running out.
What do I do? Cancel the order and go to Morrisons?
I am 88 & totally dependant on online shopping
John
Livingston, United Kingdom • 1 months agoIceland wont let me pay at checkout stupid shop
Alanine Icemanfooods
Bedford, United Kingdom • 1 months agoIceland have changed policy using totes instead of bags, and delivery drivers are angry because they can longer pack £200 worth into 3 bags, quash everything, laugh and drive away. Now they have to do real work so there all leaving. This is why the server are down. Can't pay - can't log in etc...
Marrissia Osborne
Wednesbury, United Kingdom • 1 months agoIssues on checkout, have tried numerous times but nothing. poor show iceland
Marrissia Osborne
Wednesbury, United Kingdom • 1 months agoIssues on checkout, have tried numerous times but nothing. poor show iceland
Wednesbury, United Kingdom • 1 months ago
Issues on checkout, have tried numerous times but nothing. poor show iceland
Crawley, United Kingdom • 2 months ago
won't let me login.been 2 days now
Mick
Isle of South Uist, United Kingdom • 2 months agoSays i am no connected to Internet whether im on wifi or mobile data
Hayley
Biggleswade, United Kingdom • 2 months agoNot showing any items on the iceland page
Rea Deams
City of London, United Kingdom • 2 months agoGone without my Easter delivery been trying for two days darn site still not working Harwich Essex.
visitor birmingham
Birmingham, United Kingdom • 2 months agoi ordered for last monday and still do not have my order 7 days later
Wolverhampton, United Kingdom • 2 months ago
not letting me pay, tried 4 times already.
joe
Motherwell, United Kingdom • 2 months agonot letting me pay
daniel
Port Talbot, United Kingdom • 3 months agocant pay
Amy S
Prudhoe, United Kingdom • 3 months agoConfined area of delivery but not showing any slots at all
Mary
Lauder, United Kingdom • 3 months agoWon't let me sign in what a waste of time
Lauder, United Kingdom • 3 months ago
Won't let me sign in what a waste of time
Edmonton, United Kingdom • 3 months ago
Second time in a couple of days trying to order ... lengthy process of ordering only to be unable to click payment method button ... it's not wotking ... very fed up.
sharon holden
Prescot, United Kingdom • 3 months agowont let me pay
Washington, United States • 3 months ago
Won't allow me to top up my bonus card and app . Gives a failure to connect to our payment services error
Washington, United States • 3 months ago
Won't allow me to top up my bonus card and app . Gives a failure to connect to our payment services error
Rachel
Aylesbury, United Kingdom • 3 months agoKeeps crashing when payment needs verify
roy smith
Slough, United Kingdom • 3 months agoproblem with iceland Skegness unable to sign in
Slough, United Kingdom • 3 months ago
problem with iceland Skegness unable to sign in
Preston, United Kingdom • 3 months ago
wont let me edit my order
David
Catford, United Kingdom • 3 months agoWont let me pay - no payment options
Caroline
Bristol, United Kingdom • 3 months agopayment is not showing on order always a lock on it
Caroline
Chesterfield, United Kingdom • 4 months agoNo options to pay, had same problem last month deleted my browser Cache history but still nothing
From Swindon
Stroud, United Kingdom • 4 months agocant pay for my order
Melton Mowbray, United Kingdom • 4 months ago
cant pay for shopping
julie web
City of London, United Kingdom • 4 months agoiceland will not let me book an order now or any day
gerallt
Flint, United Kingdom • 4 months agowont let me pay, pwllheli,north wales
katrina
Swindon, United Kingdom • 4 months agoive ordered two days in a row and it gets to check out to press pay and then takes you back to book a slot and no order has been listed
Tilly
Barnet, United Kingdom • 4 months agoit won't let me pay
Caroline Purnell
City of London, United Kingdom • 4 months agoI cannot sign in on my Iceland shopping , Cannot pay for shopping or book a delivery , It is just showing me a page of nothing on this aisle.
City of London, United Kingdom • 4 months ago
Won't let me checkout on their website!
Brighton, United Kingdom • 4 months ago
Not showing my order history and is claiming that I've never bought anything from them, also saying my basket is empty even though I added £40 of goods earlier this week.
derrick clements
Blackwood, United Kingdom • 5 months agocannot process payments online for home shopping
Wigston Parva, United Kingdom • 5 months ago
will not complete payment
Michelle
Bucharest, Romania • 5 months agoEvery time I try to check out, an error message appears. It won't let me pay or check out. Tried various payment methods.
High Wycombe, United Kingdom • 6 months ago
Unable to check out as I either have a blank processing page or it says there is an error
Anna
London, United Kingdom • 6 months agoUnable to pay.
Anna
London, United Kingdom • 6 months agoWon't let me complete payment using any of three.
Keith Wilsher
Copenhagen, Denmark • 6 months agoJust tried to log in, access denied on this server?
Leslie hall
Tirana, Albania • 6 months agoWill not let me sign in
Hailsham, United Kingdom • 6 months ago
Website went down just as I payed ,now can't login and not received a email regarding my order but theve taken payment from my bank
Glasgow, United Kingdom • 6 months ago
My basket has been cleared 3 times it will not accept my card either
Paul - Glasgow
Glasgow, United Kingdom • 6 months agoThe website won't allow me to pay
Paul - Glasgow
Glasgow, United Kingdom • 6 months agoThe website won't allow me to pay
Paul - Glasgow
Glasgow, United Kingdom • 6 months agoThe website won't allow me to pay
frank
Chorley, United Kingdom • 6 months agoWont let me pay with payment I've always used tried all day.
frank
Chorley, United Kingdom • 6 months agoWont let me pay with payment I've always used tried all day.
frank
Chorley, United Kingdom • 6 months agoWont let me pay with payment I've always used tried all day.
frank
Chorley, United Kingdom • 6 months agoWont let me pay with payment I've always used tried all day.
frank
Chorley, United Kingdom • 6 months agoWont let me pay with payment I've always used tried all day.
frank
Chorley, United Kingdom • 6 months agoWont let me pay with payment I've always used tried all day.
Chorley, United Kingdom • 6 months ago
Wont let me pay with payment I've always used tried all day.
Louise
Dunfermline, United Kingdom • 6 months agoWon’t let me get passed paying saying an error occurred
E mith
Wisbech, United Kingdom • 7 months agosite is there but won't accept payments. Error message
A.J
City of Westminster, United Kingdom • 7 months agoTrying to check out! It won't let me add any payment method on PC or mobile.
A.J
City of Westminster, United Kingdom • 7 months agoTrying to check out! It won't let me add any payment method on PC or mobile.
A.J
City of Westminster, United Kingdom • 7 months agoTrying to check out! It won't let me add any payment method on PC or mobile.
A.J
City of Westminster, United Kingdom • 7 months agoTrying to check out! It won't let me add any payment method on PC or mobile.
Sharon Gibbs
Farnborough, United Kingdom • 7 months agoFor two days now I have tried to place an order with Iceland but to no avail, it wont take my money but other supermarkets will so off I go.
Belle Wright
Borehamwood, United Kingdom • 7 months agoIs there a problem with the Iceland shopping facility.
I cannot add or delete items from my shopping trolley
Bexley, United Kingdom • 7 months ago
i cant sign in
debra
Leicester, United Kingdom • 7 months agotried a few times and it wont link with my bank there is no issue with my card as ive used it on another site.
Laurence Hobbs
Clevedon, United Kingdom • 7 months agoNot recognising my bonus card which I use regularly and have £25 credit on. It says check back later.
GG
Reykjavik, Iceland • 7 months agoCould Trump be testing if he can block a country he wants to annexe for some reason?
bob
Yeovil, United Kingdom • 7 months agoCant pay it won`t take card
sharman pettengell
Brighouse, United Kingdom • 7 months agoediting order wont let me check out
Annette Diven
Paisley, United Kingdom • 8 months agoCan't order my online grocery say go to homepage but won't do it
ffs
Hayes, United Kingdom • 8 months agounable to pay states error
Dan Farrell
Southwark, United Kingdom • 8 months agoYet again this is my 6 time on my 6nonth with issues logging to this peace of shit web site , pls fix your issue I'm sick of shopping with you at this point
Geoff Longcroft
Brentwood, United Kingdom • 8 months agoUnable to access my bonus card, keeps saying I'm off line when I'm not.
Mrs L Paine
Tokyo, Japan • 8 months agoCan't even find the usual website to order from. Done loads of searches but not the right site!
miss hart
Swindon, United Kingdom • 9 months agowont let me sign in or check out
Julie Aspin
Cambridge, United Kingdom • 9 months agowon't delete items from my basket.
can't choose a delivery time
slow to sign in
Julie Aspin
Cambridge, United Kingdom • 9 months agoSlow to sign up.
Can't book a delivery slot
won't delete items from my basket
Karen
Newport, United Kingdom • 9 months agoI needed to make some changes to my order. It will not let me log in
leigh
Brentwood, United Kingdom • 9 months agonot loading
Witney, United Kingdom • 9 months ago
I have tried signing in on multiple devices no joy
Adam
Preston, United Kingdom • 9 months agoNot letting me pay on anything at checkout.
Matthew
Wigston Magna, United Kingdom • 9 months agoDelivery slots not available for Blaby
anthony dix
Slough, United Kingdom • 9 months agotried login in to iceland, a note comes up theres a error. never had any problems before. been using you for years. ????
Michelle Griffiths
Hounslow, United Kingdom • 10 months agomy name is michelle
each time i try to book a delivery i keep getting this error Sorry, your delivery could not be booked. Please try again later. (200)
not sure what it mean please help my email is michelleking.197901@gmail.com
Pufferfish
Birmingham, United Kingdom • 10 months agoWont allow login to account
Marie fear
Derby, United Kingdom • 10 months agoWon't let me book a slot even though I've signed on
Julian
Backbarrow, United Kingdom • 10 months agoCant log in to my account having problems please fix this
Ben
Backbarrow, United Kingdom • 10 months agoDoesn't let me sign in my account
Ben
Backbarrow, United Kingdom • 10 months agoDoesn't let me sign in my account
Backbarrow, United Kingdom • 10 months ago
Doesn't let me sign in my account
v
Newham, United Kingdom • 10 months agono delivery slots available error message on app and website, been like this for days
Leicester, United Kingdom • 10 months ago
1st i couldnt pay now i cant log in
Sheryl
Milton Keynes, United Kingdom • 10 months agoKeeps saying error 200
Jurek
North Ferriby, United Kingdom • 11 months agoApp stating om off line
Margate, United Kingdom • 11 months ago
When signing in, the page does not respond and it doesn't let you checkout.
Miss E A Smart
Glasgow, United Kingdom • 11 months agoCan't log into my account since the start of this month.
Miss A Smart.
Glasgow, United Kingdom • 11 months agoI am distraught Iceland website just refuses to let me sign into the account that i've had for ages. It won't even accept me trying to register another account. This has been the situation since the start of this month. Customer service sent several temporary passwords to no avail, I have tried everything to sort this out but just can't. I rely on getting my groceries online as i'm disabled. Is anyone else experiencing this problem.?
Glasgow, United Kingdom • 11 months ago
I am distraught Iceland website just refuses to let me sign into the account that i've had for ages. It won't even accept me trying to register another account. This has been the situation since the start of this month. Customer service sent several temporary passwords to no avail, I have tried everything to sort this out but just can't. I rely on getting my groceries online as i'm disabled. Is anyone else experiencing this problem.?
Nottingham, United Kingdom • 11 months ago
not letting me pay for my order. Have used card saved before and no problem
Mark
Rochdale, United Kingdom • 11 months agoi AM unable to pay for my order using secure pay button on website
Rochdale, United Kingdom • 11 months ago
i AM unable to pay for my order using secure pay button on website
Bella
Kingston upon Thames, United Kingdom • 11 months agoCan't check out
Bella
Kingston upon Thames, United Kingdom • 11 months agoCan't check out
Bella
, • 11 months agoCan't check out
St Albans, United Kingdom • 1 years ago
Won't let me book any delivery slot for the last 2 weeks
wales
Tonypandy, United Kingdom • 1 years agowill not let me sign in. Changed password and still not letting me sign in!
Steve Lovell
Hull, United Kingdom • 1 years agoCannot login
jane hankinson
Coventry, United Kingdom • 1 years agocant check out
Brenda Baines
Darlington, United Kingdom • 1 years agoUnable to log in on multiple platforms
Elizabeth A Smart
Glasgow, United Kingdom • 1 years agoWould not accept my password, told me to re-enter it but still couldn't access my account. I got onto customer service by phone, was sent a temporary password, tried it and still wouldn't let me sign in.
B. Young
St Albans, United Kingdom • 1 years agoUnable to pay either by debit card or Paypal
Tower Hamlets, United Kingdom • 1 years ago
won't let me sign into my account, no response
linda
Derby, United Kingdom • 1 years agoamended my order and now unable to pay either by paypal or debit card.
J
Warsaw, Poland • 1 years agoAccess Denied
You don't have permission to access "http://www.iceland.co.uk/" on this server.
https://errors.edgesuite.net/18.d21e1202.1748086565.45d04b9e
Gary Bell
Edinburgh, United Kingdom • 1 years agoIt's not transferring my picks into the basket,and running slow, and I hate being disloyal
Wayne Lee
Birmingham, United Kingdom • 1 years agoNot letting me re-schedule my online order
Derby, United Kingdom • 1 years ago
Not letting me checkout and pay on the website.
sheila howarth
Portsmouth, United Kingdom • 1 years agowon't let me sign into my account
carolyn
Peterborough, United Kingdom • 1 years agoFREE-CHICK offer state not valid, received it 1hr ago?
Peterborough, United Kingdom • 1 years ago
tried to use FREE-CHICK offer says not valid? only received offer 1hr ago
kent
Croydon, United Kingdom • 1 years agodown for maintenance
Kettering, United Kingdom • 1 years ago
Not working
Carole Neighbour
Didcot, United Kingdom • 1 years agoI used to get online shopping but havent been able to for ages now
helen
Leicester, United Kingdom • 1 years agocannot sign in all sign in details correct even changed passwrod still cant sign in
ALAN THOMPSON
Salisbury, United Kingdom • 1 years agoCan not update my order today
Julia
Glasgow, United Kingdom • 1 years agoDeals aren't being calculated at checkout
Julia
Glasgow, United Kingdom • 1 years agoDeals aren't being calculated at checkout
Glasgow, United Kingdom • 1 years ago
Deals aren't being calculated at checkout
Clive
Camden, United Kingdom • 1 years agoI have tried changing my password several times but the site still will not allow me to login.
Richard Strang
Ilford, United Kingdom • 1 years agoI've placed order but can't pay why
Richard Strang
Ilford, United Kingdom • 1 years agoI want to pay
Richard Strang
Ilford, United Kingdom • 1 years agoI want to pay
Lambeth, United Kingdom • 1 years ago
Won't allow me to pay and checkout after adding items to a current order.
Birkenhead, United Kingdom • 1 years ago
Keep getting error 200 when booking a slot for delivery - why?
Staples
Gosport, United Kingdom • 1 years agocant access current order. Not listed with history
Manchester, United Kingdom • 1 years ago
Not showing any delivery dates or times.
jan bell
Poole, United Kingdom • 1 years agocant accept any methods for payment for groceries for us an ongoing problem
Julie wilde
London, United Kingdom • 1 years agoCan’t add items to basket, keep losing signed in status
Rebecca
Glasgow, United Kingdom • 1 years agoitems not being added to basket, wont log me in, tried on laptop and mobile not working.
A visitor from Walsall
Walsall, United Kingdom • 1 years agoUnable to pay tells me there a problem
A visitor from Walsall
Walsall, United Kingdom • 1 years agoUnable to pay tells me there a problem
Walsall, United Kingdom • 1 years ago
Unable to pay tells me there a problem
Walsall, United Kingdom • 1 years ago
Unable to pay tells me there a problem
Peter kilburn
St Helens, United Kingdom • 1 years agoShowing no delivery slots available on any days
Ca4ol payne
Southwark, United Kingdom • 1 years agoWeb site just buffing, unable to place order
Sam
Watford, United Kingdom • 1 years agoWasn't able to add products to my basket yesterday. I'm hoping it's fixed today.
loz
Consett, United Kingdom • 1 years agoNot letting me book a delivery. says not available in my area even though it is
Kelly Portor
Skegness, United Kingdom • 1 years agoWon’t complete checkout
Helen MacRae
Paisley, United Kingdom • 1 years agoI can sign into the website, but can't add any products to my basket and no access to the delivery slots. Not good.
Joan Mowat
London, United Kingdom • 1 years agowon't let me sign onto my account
Kenny duncan
Dundee, United Kingdom • 1 years agoWont let me sign into my account
kenny duncan
Dundee, United Kingdom • 1 years agowont let me sign into my account
Zoe James
Aberdare, United Kingdom • 1 years agoUnable to view products or put anything in my basket. Tried online via web browser & using the app. It only loads home screen showing all the deals. As soon as I click on the deals I am presented with nothing & it says 1/0 pages. It allows me to book a delivery slot but nothing else
Sean Gooding
Chatham, United Kingdom • 1 years agonot allowed to login
Andrew Blakemore
Coventry, United Kingdom • 1 years agowon't let me create an account
Blackwood, United Kingdom • 1 years ago
No food showing up on website
derry Staples
Gosport, United Kingdom • 1 years agoCurrent order not showing for me to amend it. Order History only
Sylvia Edwards
Llanelli, United Kingdom • 1 years agoit's not letting me log in and I'm trying to do an online shop
rg
Croydon, United Kingdom • 1 years agowont let me sign in
Ann E Poole
Leicester, United Kingdom • 1 years agoCAnnot check out and pay h as happened numerous times to me. always thinking it is my fault. havechanged pass word so many times, dont know where the hell I am now. Helpt
Ann E Poole
Leicester, United Kingdom • 1 years agoi CANNOT CHECK OUT MY SHOPPING ON LINE
Ann E Poole
Leicester, United Kingdom • 1 years agoi CANNOT CHECK OUT MY SHOPPING ON LINE
jan
Poole, United Kingdom • 1 years agocant checkout my shopping
peter
Huddersfield, United Kingdom • 1 years agoIceland bonus card app wont load in
peter
Lostock, United Kingdom • 1 years agoApp not loading.
David Rule
Hayle, United Kingdom • 1 years agoApp says I'm offline when I'm not.
PJ
Coventry, United Kingdom • 1 years agoCan't pay
Jen
Newcastle upon Tyne, United Kingdom • 1 years agoWont let me check out says error 200
Jennifer gosling
Wednesbury, United Kingdom • 1 years agoWon't let me log in keeps saying there's a problem but my email and password are right
A
Swansea, United Kingdom • 1 years agoSome items you add are not being added to the basket at all.
K
Southwark, United Kingdom • 1 years agoWebsite is very slow
nikki
Hackney, United Kingdom • 1 years agoI am trying to do my online food shop but when i add food to the basket it does not register it and my basket stays empty
MR D M WAITE
Stevenage, United Kingdom • 1 years agoIs your payment system for debit cards gone down
Craig
Manchester, United Kingdom • 1 years agoWhen trying to shop online via the app it has a white vlank screen
Sammy
Nottingham, United Kingdom • 1 years agoWon’t let my food be delivered it says there is nothing available for the next six weeks what’s up with that
Nottingham, United Kingdom • 1 years ago
Won’t let my food be delivered it says there is nothing available for the next six weeks what’s up with that
Graeme Scott McAlister
Helensburgh, United Kingdom • 1 years agono delivery slots being relisted alexandria scotland
susan
Carmarthen, United Kingdom • 1 years agopay amended order
JAY
Carmarthen, United Kingdom • 1 years agoI have just phoned the customer care team to ask for help as it wont let me pay for my amended order. I tried last night and again today after checking my PayPal and bank account and there are no problems there. The lady from the customer care team didn't have a clue of what I could do only keep trying but I don't have all day to sit here and cant get to the shop with my disability so customer care is rubbish no help what so ever and utterly useless
Emma Hames
Tonbridge, United Kingdom • 1 years agoCan't book a delivery slot
Jay
Carmarthen, United Kingdom • 1 years agoIt wont let me pay for my up dated some recently added items so not sure what to do
J Smith
Welwyn Garden City, United Kingdom • 1 years agoWon't let me pay on 2 different accounts
Windermere, United Kingdom • 1 years ago
Won’t let me book a slot - states slots not allocated yet for all the week
James Bond
Manchester, United Kingdom • 1 years agoWont let me sign in
Little Plumstead, United Kingdom • 1 years ago
Can’t login
Little Plumstead, United Kingdom • 1 years ago
Can’t login
Swansea, United Kingdom • 1 years ago
Won't allow log in, password is correct.
Jade Aspinall
Nottingham, United Kingdom • 1 years agoIsn’t adding anything to the basket
St Helens, United Kingdom • 1 years ago
Iceland app won’t load
Christine Coles
Newport, United Kingdom • 1 years agoWon’t let me get onto website to make an order.
Glasgow, United Kingdom • 1 years ago
keeps asking for postcode but refreshing the box as if nothing has been entered
AR
Banstead, United Kingdom • 1 years agoWon’t let me update my order and will not let me pay
AR
Banstead, United Kingdom • 1 years agoWon’t let me update my order and will not let me pay
Pam
Leicester, United Kingdom • 1 years agoNot loading sign in it just keeps spinning
Belgrave, United Kingdom • 1 years ago
Recapcha not showing so cant check in
Sheffield, United Kingdom • 1 years ago
Not letting me pay not detecting cart
Sheffield, United Kingdom • 1 years ago
Not letting me pay not detecting cart
Jo’ann Rogers
Plymouth, United Kingdom • 1 years agoNot letting me book delivery
Kim-From Crawley(not Leicester)
Leicester, United Kingdom • 1 years agoSays slots not released yet for today and up until Thursday 20/02
Same yesterday. Slots not taken, just none released ??
Leicester, United Kingdom • 1 years ago
Says slots not released yet for today and up until Thursday 20/02
Same yesterday. Slots not taken, just none released ??
Caz
Reading, United Kingdom • 1 years agoCan’t sign in
Kay Edwards
Bolton, United Kingdom • 1 years agoWont ket me sign in to.my account saying to change password or no account
Stourport-on-Severn, United Kingdom • 1 years ago
Won’t let me select delivery times or to pay
Reepham, United Kingdom • 1 years ago
Saying access denied
David.
Bristol, United Kingdom • 1 years agoI went on Iceland food website,said they were not delivering to my postcode at the moment for some unknown reason.About 10mins later I went back on and delivery was good but all my stuff in the basket had gone,so I started again and then suddenly I was thrown off the website and I cannot get back on.
Tracy
Cheshunt, United Kingdom • 1 years agoI was thrown off of website just as I was about to pay and now can’t get back on it.
David
Bristol, United Kingdom • 1 years agoIceland food website down.
Rees
Blackburn, United Kingdom • 1 years agonot happening, wont checkout
Emma
Herne Bay, United Kingdom • 1 years agoWon't let me log in and saying doesn't deliver to my area when I know they do but let me top up my card 200 pound typical of them
Steve
Slough, United Kingdom • 1 years agoThey are unable to process my request to get into the website.
Pauline Jean Jones
Mansfield, United Kingdom • 1 years agoHave tried 5 times today to pay for goods I want to add to my order for delivery Friday 14th, have tried through PayPal and by putting card number in, have also spoken to customer services got nowhere is the site for B43 6BB down
K. Nelson
Worksop, United Kingdom • 1 years agoUnable to contact Worksop store by phone yesterday or today. Says number is temporarily unavailable.
JC
Wrexham, United Kingdom • 1 years agoWon't let me finish my order, again!
Manchester, United Kingdom • 1 years ago
Won’t let me sign in to my account
Clare
Dudley, United Kingdom • 1 years agoLike others, I am having the Something's not right, please check and try again.' error when trying to log in, despite resetting my password multiple times.
Nope
London, United Kingdom • 1 years agoReset password multiple times, failed login states 'Something's not right, please check and try again.'
J
Barnsley, United Kingdom • 1 years agoChanged password 6 times still can't sign in
Sheffield, United Kingdom • 1 years ago
Won't refresh my basket when I add items and unable to select a delivery time (website just spins)
Laura
Edinburgh, United Kingdom • 1 years agoWon’t let me sign into my account even though the password is definitely correct
Aisha
Birmingham, United Kingdom • 1 years agoWon't let me add items to basket nor apply delivery postcode. Anyone ellse having same issue?
Dee lewis
Birmingham, United Kingdom • 1 years agoNot letting me add items to basket nor apply delivery postcode
Cheryl Crossley
Barnsley, United Kingdom • 1 years agoThe Iceland app hasn't been working all day!
D Woolner
Beckenham, United Kingdom • 1 years ago6 attempts to checkout in the last 2 days and STILL CAN'T checkout. All details entered correctly.
D Woolner
Beckenham, United Kingdom • 1 years ago6 attempts to checkout in the last 2 days and STILL CAN'T checkout. All details entered correctly.
S Shone
Mold, United Kingdom • 1 years agoHave signed in but that’s as far as it will let me do won’t let me add items or book a delivery, rung customer service and no use whatsoever
Jane, Lancs
Nelson, United Kingdom • 1 years agoWon't let me check out my order
Damaris Louise
Hounslow, United Kingdom • 1 years agoCan't log into account to complete a shop...been struggling for about last 2 hours to log in
C Davis
Poole, United Kingdom • 1 years agoPayment not going through
Kathleen E
Stoke-on-Trent, United Kingdom • 1 years agoWon’t let me shop.
When I try to put item in basket refers to last order stating ‘we’ll deliver your order between 10 - 12 7th January.
Have tried to shop on both phone and iPad.
julian
Portsmouth, United Kingdom • 1 years agocan order fresh milk eggs butter
Nicole Smalley
Worthing, United Kingdom • 1 years agoWon’t let me log in to my account
Southwark, United Kingdom • 1 years ago
Can’t sign in
Gemma
Redditch, United Kingdom • 1 years agoWon't let me login no matter how many times I try
Becca
Northwich, United Kingdom • 1 years agoWon’t let me check out
Gillingham, United Kingdom • 1 years ago
Cannot order 4 days now. Used Morrisons
Uma
Gillingham, United Kingdom • 1 years agoWill not allow me to add items to basket.
Natasha
Newham, United Kingdom • 1 years agoIt is not letting me login
Worthing, United Kingdom • 1 years ago
Cannot add items to order and cannot see basket.
Prince
Cardiff, United Kingdom • 1 years agoCan't sign in or go onto my order
Mick Harris
Slough, United Kingdom • 1 years agoError Reference: 0.87b11702.1738344984.25406362
Client IP: 138.68.177.255
HTTP 403 - Forbidden
Uma
Gillingham, United Kingdom • 1 years agoCannot see basket or add orders. 4 days now.
Uma
Gillingham, United Kingdom • 1 years agoCannot add items to order and cannot see basket.
Anna
London, United Kingdom • 1 years agoWon't let me sign in to my account
Sam
Swansea, United Kingdom • 1 years agoWon't let me book a order
London, United Kingdom • 1 years ago
Won’t load delivery slots!
Epsom, United Kingdom • 1 years ago
Says password is wrong when it's not
Esther Curran
Bishopton, United Kingdom • 1 years agoCan't log in and changed my password numerous of times
jason
Blackburn, United Kingdom • 1 years agoKeeps saying there's a problem booking my delivery. It says it no matter which time or day I pick
Blackburn, United Kingdom • 1 years ago
Keeps saying there's a problem booking my delivery. It says it no matter which time or day I pick
Blackburn, United Kingdom • 1 years ago
Keeps saying there's a problem booking my delivery. It says it no matter which time or day I pick
Blackburn, United Kingdom • 1 years ago
Keeps saying there's a problem booking my delivery. It says it no matter which time or day I pick
Alexandra
Sheffield, United Kingdom • 1 years agoWon't let me login
Kate
Birmingham, United Kingdom • 1 years agoError code 200 when booking delivery
Joan
Bathgate, United Kingdom • 1 years agoWebite still not working over a week now. Can't add anything to basket or choose a delivery date! Ridiculous now Iceland!!
Joan
Bathgate, United Kingdom • 1 years agoWebite still not working over a week now. Can't add anything to basket or choose a delivery date! Ridiculous now Iceland!!
Joan
Bathgate, United Kingdom • 1 years agoWebite still not working over a week now. Can't add anything to basket or choose a delivery date! Ridiculous now Iceland!!
Uma
Gillingham, United Kingdom • 1 years agoBasket disappeared, cannot oder.
Uma
Gillingham, United Kingdom • 1 years agoBasket has disappeared and cant re-order
Paul
Portsmouth, United Kingdom • 1 years agoCan’t sign in, won’t accept password, even after resetting it.
Paul
Portsmouth, United Kingdom • 1 years agoKeep resetting password and still won’t let me sign in.
Joan
Bathgate, United Kingdom • 1 years agoWebsite not working. Can't add anything to basket or book a time slot. Been like this for two days.
Lee Goodwin
Woking, United Kingdom • 1 years agoIt’s saying it doesn’t deliver to my address when you do
J A
Wrexham, United Kingdom • 1 years agoPayments will not go through.
dennis eddleston
Oldham, United Kingdom • 1 years agowill not let me pay
Chester-le-Street, United Kingdom • 1 years ago
Is it down for kalna cannot use
Chester-le-Street, United Kingdom • 1 years ago
Is it down for kalna cannot use
Chester-le-Street, United Kingdom • 1 years ago
Is it down for kalna cannot use
Stephen
Cardiff, United Kingdom • 1 years agoIt won’t let me put anything in my basket when I want to shop, including them when I’m trying to book a delivery
Joules
Warlingham, United Kingdom • 1 years agoWon't go through PayPal for payment
Lily Lewis
London, United Kingdom • 1 years agoCant log into my account saying ' something is wrong'
Lily Lewis
London, United Kingdom • 1 years agoCant log into my account saying ' something is wrong'
Lily Lewis
London, United Kingdom • 1 years agoCant log into my account saying ' something is wrong'
Lily Lewis
London, United Kingdom • 1 years agoCant log into my account saying ' something is wrong'
Lily Lewis
London, United Kingdom • 1 years agoCant log into my account saying ' something is wrong'
Dave
Liverpool, United Kingdom • 1 years agoCan not book slot tried on multiple devices iPhone iPad MacBook windows laptop android phone android tablet all same refreshing slots continuously oh and I checked on virgin internet ee internet and on 5g but all same been like this 18 hours
Karen Maldon
Cheltenham, United Kingdom • 1 years agoIt won't accept my address or bank details? Never happened before.
Karen Maldon
Cheltenham, United Kingdom • 1 years agoIt won't accept my address or bank details? Never happened before.
Cheltenham, United Kingdom • 1 years ago
It won't accept my address or bank details? Never happened before.
Stoke-on-Trent, United Kingdom • 1 years ago
Won’t let me access my account or sign in
Isobel Hilditch
Stockport, United Kingdom • 1 years agoWon't accept my details
Julie Baldwin
Crawley, United Kingdom • 1 years agoIt won't let me sign in
Chelle
Leeds, United Kingdom • 1 years agoI have a complete order for delivery tomorrow but needed to add a couple of items but it won't allow the added payment to go through. Not great
Chelle
Leeds, United Kingdom • 1 years agoWhy cant I add to my order
Bernie
Edinburgh, United Kingdom • 1 years agoWhy bother telling you to set another delivery day when you can’t even access the site?
Bernie
Edinburgh, United Kingdom • 1 years agoWhy bother telling you to set another delivery day when you can’t even access the site?
Edinburgh, United Kingdom • 1 years ago
Why bother telling you to set another delivery day when you can’t even access the site?
David Miller
London, United Kingdom • 1 years agoNot loading
Mold, United Kingdom • 1 years ago
Can’t log in, it’s not sending me the verify code
b johnson
Preston, United Kingdom • 1 years agonot letting me pay not lighting up when filled in
Lynne
Wakefield, United Kingdom • 1 years agoCan’t use website
Southwark, United Kingdom • 1 years ago
Just shit really. Never works. They must not want my money.
Whitworth, United Kingdom • 1 years ago
Order not arrived still says picked was due for delivery between 7pm -9pm
Abbie
Glasgow, United Kingdom • 1 years agoIs the app down? As I can’t pay for the order
Glasgow, United Kingdom • 1 years ago
Won’t let me pay for order
Julie Todd
Nottingham, United Kingdom • 1 years agochanged password keeps saying wrong can’t log in is there a problem
Slough, United Kingdom • 1 years ago
Any idea when your website will be available to use ?
My old APP is working fine but wanted the App on my new phone. I had it before but installed it because it wouldn't let me sign in.
Tracy Mcconville
Adlington, United Kingdom • 1 years agokeeps saying password is wrong when it isnt,
Trevor Leighton
Dungannon, United Kingdom • 1 years agoMy Iceland account will not let me pay. I filled out all the details and clicked on the pay securely button and all I get is the spinning circle. Been doing that for over an hour.
ALBERT GEORGE PAYNE
London, United Kingdom • 1 years agoTried to order online, went to book delivery but lost my order and now it doesn't allow to book a delivery slot. BLACKPOOL
Foodie
Bartley Green, United Kingdom • 1 years agoLog in issues for over a week now
Foodie
Bartley Green, United Kingdom • 1 years agoWont let me sign in nor add items . Had issues for over a week
Foodie
Bartley Green, United Kingdom • 1 years agoWont let me sign in nor add items
leah
Margate, United Kingdom • 1 years agohad problem for 2 weeks now couldnt make my order for delivery and now after about 6 attempts of logging in after changing passwords i still cannot get in.... Ramsgate kent
leah
Margate, United Kingdom • 1 years agohad problem for 2 weeks now couldnt make my order for delivery and now after about 6 attempts of logging in after changing passwords i still cannot get in.... Ramsgate kent
leah
Margate, United Kingdom • 1 years agohad problem for 2 weeks now couldnt make my order for delivery and now after about 6 attempts of logging in after changing passwords i still cannot get in.... Ramsgate kent
leah
Margate, United Kingdom • 1 years agohad problem for 2 weeks now couldnt make my order for delivery and now after about 6 attempts of logging in after changing passwords i still cannot get in.... Ramsgate kent
leah
Margate, United Kingdom • 1 years agohad problem for 2 weeks now couldnt make my order for delivery and now after about 6 attempts of logging in after changing passwords i still cannot get in.... Ramsgate kent
leah
Margate, United Kingdom • 1 years agohad problem for 2 weeks now couldnt make my order for delivery and now after about 6 attempts of logging in after changing passwords i still cannot get in.... Ramsgate kent
leah
Margate, United Kingdom • 1 years agohad problem for 2 weeks now couldnt make my order for delivery and now after about 6 attempts of logging in after changing passwords i still cannot get in.... Ramsgate kent
leah
Margate, United Kingdom • 1 years agohad problem for 2 weeks now couldnt make my order for delivery and now after about 6 attempts of logging in after changing passwords i still cannot get in.... Ramsgate kent
Hayes, United Kingdom • 1 years ago
I'm trying to check out after making changes to my order but I'm just getting an error message.
Laura oneill
Wakefield, United Kingdom • 1 years agoCan't sign in
jandjweir @gmail.com
Dalry, United Kingdom • 1 years agoHow do I edit my order
Upton Lea, United Kingdom • 1 years ago
pay button not working
Fran New
Barry, United Kingdom • 1 years agoBeen trying to book a slot for 9 days. I keep getting the same message as the rest of the customers. What the heck is the problem?
Tony Evans SP1 3LH
Bournemouth, United Kingdom • 1 years agoNot been able to book delivery slot since New Year.
Normally use the store weekly. You have forcing me to go to Tesco or Asda. Not very good service...
Lewisham, United Kingdom • 1 years ago
When I try to book a delivery slot I get a error message saying opps this aisle is empty
Charley
Enfield, United Kingdom • 1 years agostill unable to book a delivery slot or check out . all day today
b sanders
Bristol, United Kingdom • 1 years agoAs many others have said on here, been trying to book a slot since after xmas but keep getting oops this aisle is empty, contacted iceland and they advised me to clear cookies and cache or try another browser which i've done yet still getting the same message, even tried booking on another laptop and via my mobile buts still the same oops message so cant even spend my bonus card savings, have contacted iceland again about it but so far they don't seem bothered there customers can't book or spend there savings.. disgusted tbh
Bristol, United Kingdom • 1 years ago
As many others have said on here, been trying to book a slot since after xmas but keep getting oops this aisle is empty, contacted iceland and they advised me to clear cookies and cache or try another browser which i've done yet still getting the same message, even tried booking on another laptop and via my mobile buts still the same oops message so cant even spend my bonus card savings, have contacted iceland again about it but so far they don't seem bothered there customers can't book or spend there savings.. disgusted tbh
j tiley
Bath, United Kingdom • 1 years agoWont let me book a delivery ,just says oops
stephen abrey
Uxbridge, United Kingdom • 1 years agocant order just this message
oops, looks like this aisle is empty in uk
Tonia Rudd
Great Yarmouth, United Kingdom • 1 years agoI can't pay or book a slot, been trying for 4 hours
Stephen
Plymouth, United Kingdom • 1 years agoGoes to an error page when rebooking a delivery time slot.
Helen
Tower Hamlets, United Kingdom • 1 years agoNo info when shopping is coming, or if any items are missing
Chester, United Kingdom • 1 years ago
Website will not allow me to book a delivery. It just says OOps this is not available.
guest
Luton, United Kingdom • 1 years agoKeep getting a pop up screen saying oops sorry wrong aisle when I try to book a delivery
EF
Slough, United Kingdom • 1 years agocan't book delivery 'aisle is empty'
Southwark, United Kingdom • 1 years ago
Can't book delivery
ginny
Gloucester, United Kingdom • 1 years agocant get delivery or pay since 3rd january
Praise The Sun
Portsmouth, United Kingdom • 1 years agoCan't book a delivery or pay.
London, United Kingdom • 1 years ago
book
David
Luton, United Kingdom • 1 years agoI cannot book a new delivery slot and message reads 'oops it looks like this aisle is empty'
Mary
Hornchurch, United Kingdom • 1 years agoCannot place an order/book delivery slot
Hornchurch, United Kingdom • 1 years ago
Cannot place an order/book delivery slot
cheryl howells
Pontypridd, United Kingdom • 1 years agoCannot book a delivery slot
JEAN MAUREEN SHARLOTTE
Ealing, United Kingdom • 1 years agowant give me a delivery slot
Jon
Luton, United Kingdom • 1 years agoBook a delivery slot says aisle is empty
Matt
Leeds, United Kingdom • 1 years agoBook a delivery slot says aisle is empty
Jo
Worthing, United Kingdom • 1 years agoStill not allowing you to book a slot
EDDIE KENDALL
Lambeth, United Kingdom • 1 years agoOops, looks like this aisle is empty when trying to home delivery
ginny
Gloucester, United Kingdom • 1 years agocannot get delivery,goes says back to home page
Tracey
Bristol, United Kingdom • 1 years agoWebsite not letting you book a delivery slot
Slough, United Kingdom • 1 years ago
Website not allowing bookings to be made
Cardiff, United Kingdom • 1 years ago
Can't book a delivery
ginny lloyd
Gloucester, United Kingdom • 1 years agotried to get delivery and pay
keep going bag to isle empty and home page
Bristol, United Kingdom • 1 years ago
issues with getting a delivery date
David James
Glasgow, United Kingdom • 1 years agoCant add delivery date to order. Had same issue before Christmas repeatedly.
rebecca britten
Chatham, United Kingdom • 1 years agocant book for a delivery so cant do my shopping
Jo
Poole, United Kingdom • 1 years agoCan't checkout when editing an order for delivery next day. You can add additional items to your basket but get an error when trying to pay for them. 2nd time it's happened in one week.
Tom
London, United Kingdom • 1 years agoi cant log in, password and id is correct.
Brian
Newport, United Kingdom • 1 years agoI have had the same problem since 19DEC2024 in that I cannot book a new delivery slot and message reads 'oops it looks like this aisle is empty' and so then I am in continuous loop. A really poor service.
JEAN MAUREEN SHARLOTTE
Ealing, United Kingdom • 1 years agocant book a delivery or pay
Glenys
Hyde, United Kingdom • 1 years agounable to book a delivery slot.
just getting 'Oops, looks like this aisle is empty'
Eastleigh, United Kingdom • 1 years ago
Unable to book delivery
Lynne
Southampton, United Kingdom • 1 years agoCan't book a delivery
Tricia Edwards
Poole, United Kingdom • 1 years agoOver the last couple of days have been trying to pay for my order at Iceland in Poole Dorset with no luck.
Response is...
Looks like this aisle is empty
&
Go to home page
Message received back from Iceland but still does not work so will ring them tomorrow.
Lynne
Southampton, United Kingdom • 1 years agounable to book a delivery (OOOPS looks like this aisle is empty.
GTC
Gillingham, United Kingdom • 1 years agounable to book a delivery
Barry
Chatham, United Kingdom • 1 years agoUnable to book a delivery, (Oops looks like this isle is empty)
Paul
Fulham, United Kingdom • 1 years agoCan’t book a delivery
Salisbury, United Kingdom • 1 years ago
delivery booking page will not load
mrs benson
Basildon, United Kingdom • 1 years agocant book a delivery
Walton on Thames, United Kingdom • 1 years ago
Delivery booking page won't load
Ewa Kuczynski
Birmingham, United Kingdom • 1 years agoTried to book a slot on Christmas Day and today (27 Dec) and I keep getting this message: "Oops, looks like this isle is empty". I tried phoning Customer service and it would start ringing then I would get cut off. Sent an email and just got an automated response but no actual reply. What is going on?
ka
East Cowes, United Kingdom • 1 years agosame i wanted to amend my order and it comes up with: Unable to place order
Unfortunately, there has been an error trying to place Order, please try again later. If this is not the first time you have seen this message, please contact our CustomerCare team for assistance.
guess ill try tomorrow hopefully sorts itself out
Sally
Camden, United Kingdom • 1 years agoi'm trying to amend an order to be delivered tomorrow and when i go to checkout it is taking the money from my bank but the order screen says it can't be completed. It's now taken 4 payments from my bank!
kira
Havant, United Kingdom • 1 years agounable to book slot
Carolyn
Peterborough, United Kingdom • 1 years agoI also cannot book delivery slot, why has Iceland not commented on problem??? Even trying to telephone its permanent engaged tone. Not good for public relations, I didn't get £10 christmas although on contact was informed problem solved and would be in account 48/72 hours that was 21st Dec. Possibly pay less in money and time renewing adverts and concentrate on customers IT experience.
Susan
Southampton, United Kingdom • 1 years agocannot book a delivery slot - aisle is empty. have followed a lot of trouble shooting, cleared cache and browsing history, tried on PC, laptop and phone.
Havant, United Kingdom • 1 years ago
says booking slots are an empty aisle
Poole, United Kingdom • 1 years ago
Site will not let me book a delivery slot.
Nan Dot
Dunstable, United Kingdom • 1 years agoWon't take orders or given delivery slots
Nan Dot
Dunstable, United Kingdom • 1 years agoWon't take orders or given delivery slots
Nan Dot
Dunstable, United Kingdom • 1 years agoWon't take orders or given delivery slots
Nan Dot
Dunstable, United Kingdom • 1 years agoWon't take orders or given delivery slots
Nan Dot
Dunstable, United Kingdom • 1 years agoWon't take orders or given delivery slots
susan perrin
Southampton, United Kingdom • 1 years agounable to book a slot
Newcastle upon Tyne, United Kingdom • 1 years ago
They cancelled order last minute
Glenys coyle
Birmingham, United Kingdom • 1 years agoWon't let me update and checkout otrder
Visitor
London, United Kingdom • 1 years agowont let me sign in to my account, tried a password reset still no luck
Mrs Margaret Alty
Burnley, United Kingdom • 1 years agounable to request delivery time on line
Plymouth, United Kingdom • 1 years ago
Cant book a delivery slot as its stuck on the screen for over 2 hours.
Trish
Waterlooville, United Kingdom • 1 years agoCan get into account but can’t book a delivery
Trish
Waterlooville, United Kingdom • 1 years agoCan get into account but can’t book a delivery
Jennifer Batey
Gateshead, United Kingdom • 1 years agoCan get into my account but cant make a booking for delivery
Victoria Christiansen
Leeds, United Kingdom • 1 years agoHaven't been able to update my shopping delivery for tomorrow.
Cardiff, United Kingdom • 1 years ago
Can't book
chris harrison
Glasgow, United Kingdom • 1 years agopayment not going through
Mik Mik
Stroud, United Kingdom • 1 years agowon't allow me to checkout and despite two phone calls to CS who were very poor,I still can't !
Mik Mik
Stroud, United Kingdom • 1 years agowon't allow me to checkout and despite two phone calls to CS who were very poor,I still can't !
Mik Mik
Stroud, United Kingdom • 1 years agowon't allow me to checkout and despite two phone calls to CS who were very poor,I still can't !
Emma
Ebbw Vale, United Kingdom • 1 years agowouldn't let me pay. then slot i had booked for today 'same day delivery' no longer available. taken payment from my bank but wont let me checkout
Sharon
Edinburgh, United Kingdom • 1 years agopayment processing but not moving on :(
sinead
Waltham Forest, United Kingdom • 1 years agoAll items on the website are out of stock, cant purchase anything
Judith Scowcroft
Bradford, United Kingdom • 1 years agoNot letting me book even though slots are available
Bradford, United Kingdom • 1 years ago
Slots available but unable to proceed
Mick Harvey
London, United Kingdom • 1 years agoIMPOSSIBLE TO GET ONTO SITE, WILL GO TO MORRISON'S
Cwmbran, United Kingdom • 1 years ago
Done my shopping for tomorrow Friday 13th but at checkout will not take money from Pay pal or otherwise
Cwmbran, United Kingdom • 1 years ago
Done my shopping for tomorrow Friday 13th but at checkout will not take money from Pay pal or otherwise
Vikki
Glasgow, United Kingdom • 1 years agoKeeps saying something is wrong when I enter my password, even after changing it
Walsall, United Kingdom • 1 years ago
wont let me book a slot
Birmingham, United Kingdom • 1 years ago
Won't let me add to basket or checkout
suzanne
Kingston upon Thames, United Kingdom • 1 years agoNot letting me pay and my delivery time slot is almost up
Hollie
Rotherham, United Kingdom • 1 years agoServer error for home delivery
Kristopher Eccles
Manchester, United Kingdom • 1 years agocant login
Alistair
Feltham, United Kingdom • 1 years agoWon't let me book a delivery slot keeps showing error message and says try later
Alistair
Feltham, United Kingdom • 1 years agoWon't let me book a delivery slot keeps showing error message and says try later
Alistair
Feltham, United Kingdom • 1 years agoWon't let me book a delivery slot for 2nd December
Alistair
Feltham, United Kingdom • 1 years agoWon't let me book a delivery slot keeps showing error message and says try later
Alistair
Feltham, United Kingdom • 1 years agoWon't let me book a delivery slot keeps showing error message and says try later
Liverpool, United Kingdom • 1 years ago
I'm getting told iv got the wrong password wen I'm trying to sign in? But the weird thing was, I was speaking to someone on fb that I'd just met and they happened to say Icelands cheap deals on when we hadn't even mentioned anything about shopping? Special Iceland? So i thought straight away when i couldn't sign in that maybe Iceland website has been compromised and whoever's doing this? Is waiting for me to put forgotten password so they can see my new password or something?
Marion Marno
Glasgow, United Kingdom • 1 years agoCan't get into my Account won't let me says something not right have phoned Customer service but had no luck with them tried deleting browsing history cache and data no luck had my Account validatied but that has not done anything please help me
Alexandra
Enfield, United Kingdom • 1 years agonot able to book delivery slot
Linda Heitman
Waltham Forest, United Kingdom • 1 years agoI keep being told my password is incorrect but the site will not allow me to change it.
Mrs Gaye Burke
Burnley, United Kingdom • 1 years agoCannot book a delivery. Slots not showing.
Marion Marno
Glasgow, United Kingdom • 1 years agoCan't log in to my Account told it was not Active and it would take 24 hours to be able to log in but still can't please help
Keisha
Birmingham, United Kingdom • 1 years agoI can’t long in
Linda
Pontefract, United Kingdom • 1 years agoCan’t book any delivery slot for any day
clive marriott
Wigan, United Kingdom • 1 years agofavourites not working for two days now.
A Visitor
Eastleigh, United Kingdom • 1 years agoWon't bring up available delivery slots - been trying all day and just buffering
Eastleigh, United Kingdom • 1 years ago
Won't bring up available delivery slots - been trying all day and just buffering
S Cain
Ballyclare, United Kingdom • 1 years agoIceland app & website not letting me sign in.
Donna Wallace
Erith, United Kingdom • 1 years agoCan’t book a slot
Louise
Slough, United Kingdom • 1 years agoUnable to log onto Iceland website
Bournemouth, United Kingdom • 1 years ago
Cannot book delivery
ellie
Swansea, United Kingdom • 1 years agocannot order
Portsmouth, United Kingdom • 1 years ago
cant sign in
Fred Hall
Wallsend, United Kingdom • 1 years agoCant order online. Error code 200.
Gina, Birmingham
Birmingham, United Kingdom • 1 years agoAll slots grey'd out and unable to book a slot at all this weekend?
mrs s j tutty
Scunthorpe, United Kingdom • 1 years agoHi I order from Scunthorpe iceland. Imade out one orger last night couldn,t do anything with it. Made out another managed to pay for it. Tonight i can,t add anything won,t let me Edir
Anne Beattie
South Shields, United Kingdom • 1 years agoI have recently had the same issue every time I try to book a delivery with Iceland, both on my phone and on the laptop. I can sign in, and then when I click on a delivery slot it says,
Sorry, your delivery could not be booked. Please try again later. (200)
It doesn't matter what time I try to shop either. Can you help?
Thank you
Andy
Slough, United Kingdom • 1 years agoUnable to get into my account. Strange message about being 'unable to process my request'. What?! And I've forgotten what day next week's delivery is due.
bill
Edinburgh, United Kingdom • 1 years agoit wont let me pay keeps telling me to contact customer service who were of little use
Lewis
Strathpeffer, United Kingdom • 1 years agoWebsite is NOT loading certain pages. cannot complete a shop online with the current state of the website.
Megan Lane
Retford, United Kingdom • 1 years agoI have placed an order on line, but it won’t let me pay.
Gg
Chatham, United Kingdom • 1 years agoWont let me sign in my account
Gg
Chatham, United Kingdom • 1 years agoWont let me sign in my account
Chatham, United Kingdom • 1 years ago
Wont let me sign in my account
Chatham, United Kingdom • 1 years ago
Wont let me sign in my account
Kathleen
Andover, United Kingdom • 1 years agoForest , I can't get nothing on early app
Lucy
Sutton, United Kingdom • 1 years agoPayments aren't going through.
Dolores Allen
Barry, United Kingdom • 1 years agoCan’t log in
Dolores Allen
Barry, United Kingdom • 1 years agoI’m in port talbot South Wales.
I can’t sign in keep trading to load
Dolores Allen
Barry, United Kingdom • 1 years agoI’m in port talbot South Wales.
I can’t sign in keep trading to load
Melanie
Cardiff, United Kingdom • 1 years agoWon't let me pay for order.
Torquay, United Kingdom • 1 years ago
I am having trouble with my first shop with iceland on line. Does not take a delivery date for payment is this usual. Thank-you
Sarah gartshore
Bristol, United Kingdom • 1 years agowont process payment
Jenny
Ipswich, United Kingdom • 1 years agoWont let me pay by card or paypal for tomorrow delivery so guess I won't be getting it.
Patricia Latham
Reading, United Kingdom • 1 years agounable to log in.
Rhiannon
Stockton-on-Tees, United Kingdom • 1 years agonot loading, very slow
Bill
Chesham Bois, United Kingdom • 1 years agoCan’t login
Charlesworth, United Kingdom • 1 years ago
cannot log in
Lulu
London, United Kingdom • 1 years agounable to pay for 2 days running
Elajne Field
Aylesbury, United Kingdom • 1 years agoI’ve placed an order but can’t pay. Been trying for hours. I’ve had to change day for delivery and hope I can get
Kathy
Ferndown, United Kingdom • 1 years agoWon't let me book a delivery
wendy neate
Bath, United Kingdom • 1 years agoive been having issues with the login for over aweek now,ive reset my password 3or 4times and nothing still,ive been shopping with icelands for 39 years,to say im angry and disapponted is an understatement,never had any issues before ever,something really needs to be sorted,this just isnt on,if not sorted some i will take myself somewhwere else.disgusting service.
Alison Hamblin
Taunton, United Kingdom • 1 years agoWon’t let me checkout. Keeps coming with the error code 200.
Norwich, United Kingdom • 1 years ago
Nearly three months later the Iceland website is still ‘broken’ and Iceland as a company will not hold themselves accountable for this absolute disaster. The website needs to be taken down completely if they aren’t going to continue to honor online orders for customers.
Since AT LEAST 21 June 2024, it has been a non-functioning website. Nobody I know can use it and this is on different devices, browsers, IP addresses etc.
I am beginning to get the suspicion that their website has possibly been hijacked and the company won’t admit to any problem. They will not respond to repeated queries, always with some half and whole promise of “we will get back to you”. I am sure many people agree that it is VERY worrying as I am sure thousands of people have given Iceland their card details over the years.
I am actually surprised that this hasn’t yet come up in mainstream news, considering how long this has been a problem and how widespread it is. If it were a supermarket like Tesco or ASDA, this would be all over the place in uproar that they can’t order a home delivery.
I have given up trying now, because it isn’t worth it. If Iceland doesn’t want my money or won’t put in an effort to fix an awful problem with their site, do we as customers really want to hand over our hard earned money to them?
John Albert Haran
Doncaster, United Kingdom • 1 years agoI've edited my order but payment for failing ... plenty of money in my account ... what's going on?
wendy
Bath, United Kingdom • 1 years agounable to log in to my account since yesterday morning 6/9 2024,still the same this morning after trying 4 times with the change of password,this is soooo annoying,there going to lose a lot of customers if they didnt rectify there issues,me included,so fed up with this all the time.
Terri kuman
Wandsworth, United Kingdom • 1 years agoI'm trying to update my order but it's not letting me pay I've had so many problems with your website this is not the first time
Exeter, United Kingdom • 1 years ago
Is it now ok?
Croydon, United Kingdom • 1 years ago
It's not letting me log in...changed my password 3 times.
Kayleigh
Royal Tunbridge Wells, United Kingdom • 1 years agoUnable to log in online or app
gcon
Basford, United Kingdom • 1 years agounable to log in
Exeter, United Kingdom • 1 years ago
Can not login
John
Wigan, United Kingdom • 1 years agocan't log in
Marlon Thomas
London, United Kingdom • 1 years agoUnable to log in to my Iceland account despite resetting the password, after assuming that was the issue.
Gina Birmingham
Birmingham, United Kingdom • 1 years agoWon't let me sign into my account
Gina Birmingham
Birmingham, United Kingdom • 1 years agoWon't let me sign into my account
DaveH
Dublin, Ireland • 1 years agoUnable to log in to my account to amend an order for tomorrow.
Mr David Watkins
Plymouth, United Kingdom • 1 years agoUnable to sign in to Iceland account?
wont let me sign
Witham, United Kingdom • 1 years agoWon't let me sign in to account , changed password still will not let me sign in
Peterborough, United Kingdom • 1 years ago
I still see the same issues and nothing has been done, they must be losing alot of customers. I have been back and forth for almost two months now and they do not listen they seem to think its just you that has the issue, I have sent them the url for this site to show otherwise even sent screen shots makes no difference in their eyes their site is working fine with no issues and its "our" fault we cannot log in etc. I gave up so in furiating i told them not so politely to do one I have had enough. A family member now goes to Farmfoods and we spolit the taxi money coming home but we still save money and I think personally they have better deals.
Gloucester, United Kingdom • 1 years ago
Won't let me log in and pay for items I want to o Ok for delivery
Cathy
London, United Kingdom • 1 years agoSent an order but it won't allow me to check out and pay for it
Chatham, United Kingdom • 1 years ago
Trying to log in to my account and it will not allow me to access it, despite changing passwords.
Mr Christopher Mandley
Slough, United Kingdom • 1 years agotrying to log in to online shopping on my lap top. it keeps rejecting my browser, microsoft.
Milly
Torquay, United Kingdom • 1 years agoLike many others, it's refusing to let me log in.
Paula Thomas
Neath, United Kingdom • 1 years agoWon't let me sign into my account.
Paula Thomas
Neath, United Kingdom • 1 years agoWon't let me sign into my account.
Neath, United Kingdom • 1 years ago
Won't let me sign into my account.
simon
Chesterfield, United Kingdom • 1 years agowill not let me book slot or add items well everything really
Mark Mudd
Winkleigh, United Kingdom • 1 years agoThe App on iPhone is constantly needing to sign in again and again. Once signed in it used to stay signed in. Very annoying, especially in store when there’s poor internet connectivity !
Laura
New Malden, United Kingdom • 1 years agoWon’t let me sign into my account. This has been since June!
Milton Keynes, United Kingdom • 1 years ago
Won’t let me log in to my account.
lorna
Cramlington, United Kingdom • 1 years agoSTILL NO ACCESS A WEEK LATER!
London, United Kingdom • 1 years ago
Won’t let me book delivery. Error 200?
Brenda
Worcester Park, United Kingdom • 1 years agoWon’t let me change my order. Long wait while it thinks about it and then just a blank page
Southwark, United Kingdom • 1 years ago
Won’t accept payment
JS
Wandsworth, United Kingdom • 1 years agoUable to log in.
Vanessa
Brierley Hill, United Kingdom • 1 years agoWon’t let me sign in
Ashleigh
Port Talbot, United Kingdom • 1 years agoWon't let me book a delivery. 200 error code
Birmingham, United Kingdom • 1 years ago
Won’t let you log in and when you change password it doesn’t recognise it
Shevon
Devizes, United Kingdom • 1 years agoUnable to go to book a slot
Mrs O
Grays, United Kingdom • 1 years agoNot working for last 3 weeks. Sort it out
Birmingham, United Kingdom • 1 years ago
Not logging in
Lambeth, United Kingdom • 1 years ago
Won’t let me check out
S. Lawrence
Birmingham, United Kingdom • 1 years agoTrying to book a delivery and all available options tell me unable to book
lorna
Cramlington, United Kingdom • 1 years agoRed circle next to 'register' ? keeps spinning and I can't log in either
Cramlington, United Kingdom • 1 years ago
Red circle next to 'register' ? keeps spinning and I can't log in either
Amina
Birmingham, United Kingdom • 1 years agoIt is not allowing sign it
Loading sign next to basket for the last 2 hours
user
Middlesbrough, United Kingdom • 1 years agocant sign in, just hangs
Claire Innes
Loughborough, United Kingdom • 1 years agoThis is the second evening in a row when you try and log into arrange a delivery the site hangs. Tried on 3 different lap tops over 2 evenings.
Leeds, United Kingdom • 1 years ago
Can't complete purchase
Emma
Swansea, United Kingdom • 1 years agoWon't let me book a delivery. Keeps saying 'error try again later'
Emma
Swansea, United Kingdom • 1 years agoWon't let me book a delivery with plenty available. Keeps saying 'error try again later'
Preston, United Kingdom • 1 years ago
Can't look at my basket
Ian
Newbury, United Kingdom • 1 years agoIceland why don't sort this issue out can't book a Delivery or use online as the code verification is not working . It now been over 1 month it not worked
Reading, United Kingdom • 1 years ago
Not letting me check out. Search bar not working
Southampton, United Kingdom • 1 years ago
Iceland
Fix the site or remove it
Currently it’s a waste of time
Southampton, United Kingdom • 1 years ago
Still unable to use on line shopping with Iceland
What are they play at?
Crewe, United Kingdom • 1 years ago
No time slots released
John mcCanb
Crewe, United Kingdom • 1 years agoNo time slots released for delivery tomorrow and the week
Chloe bywater
Boston, United Kingdom • 1 years agoWon’t let me sign into my account
Manchester, United Kingdom • 1 years ago
It won’t me login it’s been like this for months it don’t load
Mrs Fed Upp
Grays, United Kingdom • 1 years agoHaving read all of the comments on here I have the same problems. Was ordering fine before, now cannot even log in. Sort this out Iceland , your customers will shop elsewhere
Lynne Ashcroft
Prescot, United Kingdom • 1 years agoNo home deliveries from Ormskirk - apparently (Iceland tells me) the van has broken down and no replacement is available due to damage caused to the fleet during the riots!
Julie
Harringay, United Kingdom • 1 years agoCarnt order my shopping or book a delivery it's been like this for a few days now
Harringay, United Kingdom • 1 years ago
Carnt order my shopping or book a delivery it's been like this for a few days now
Harringay, United Kingdom • 1 years ago
Carnt order my shopping or book a delivery it's been like this for a few days now
Watford
West Drayton, United Kingdom • 1 years agoI can't sign into my iceland accout
West Drayton, United Kingdom • 1 years ago
I can't sign into my iceland accout
West Drayton, United Kingdom • 1 years ago
I can't sign into my iceland accout
Northampton, United Kingdom • 1 years ago
Can't login or reset password or create new account
Gateshead, United Kingdom • 1 years ago
wont let me sign in to my account
Claire
Hull, United Kingdom • 1 years agoWhy can't I do my icland shop online nothing is going into my basket
Hull, United Kingdom • 1 years ago
Why can't I do my icland shop online nothing is going into my basket
Tracey Dixon
Slough, United Kingdom • 1 years agoCant book a delivery slot... keeps comimg up (200)
London, United Kingdom • 1 years ago
Can't book a delivery. Same problem for days now.
I am ME
Ely, United Kingdom • 1 years agoWe have tried logging in, succeeded ONCE but we couldnt book a delivery so even gettting logged in was pretty pointless, tried almost on a daily basis....3 weeks on and we experiencing the same issues. We have made countless complaints even to their CEO pointless nothing is going to be done, according them there is nothing wrong with their website or app! and its my laptop and phone that is at fault....REALLY??? whos kidding who here!! Anyway cut a long story short they closed our account today. Probably done us a favour we dont have to worry about this BS anymore. If any of you have a Farmfoods go there no they dont deliver but at least you get your frozen food shopping and ya never might save some money.
Jean Jackson Bromsgrove Worcestershire
Cannock, United Kingdom • 1 years agoI have been trying most of the day and it will not let me pay for my order on line
Fay Burgess
Dagenham, United Kingdom • 1 years agoWon't let me pay for my online order
Fay Burgess
Dagenham, United Kingdom • 1 years agoWon't let me pay for my online order
Radlett, United Kingdom • 1 years ago
Bonus card problems
Margaret clydesdale
Leicester, United Kingdom • 1 years agoWill not let me log in
Edwin
Caerphilly, United Kingdom • 1 years agoIt's not letting me pay.
Peter
Wrexham, United Kingdom • 1 years agoGet to checkout go to pay then says there's been a problem
John
Durham, United Kingdom • 1 years agoTelling I get an order yo my address yet have for 7 years
Durham, United Kingdom • 1 years ago
Telling me no delivers in my area yet there's 3 local icelands and I always have got from them
Charlie
Oxford, United Kingdom • 1 years agoNot working.
Poole, United Kingdom • 1 years ago
I can not sign in or order anything
Miss Selina Adams
Brent, United Kingdom • 1 years agoKeeps coming up your connection is not private can't get Ur website up
Ian hughes
Newbury, United Kingdom • 1 years agoIceland app will not allow you book a Delivery slot and online send you code to Access the online shopping Come up with error (200)
Islip, United Kingdom • 1 years ago
Can not sign into my account
Islip, United Kingdom • 1 years ago
Can not sign into my account
Islip, United Kingdom • 1 years ago
Can not sign into my account
Charlotte
Worthing, United Kingdom • 1 years agoTried 3 weeks to register and log in!!!!
Luton, United Kingdom • 1 years ago
Can't get app on my Samsung
Millie
Retford, United Kingdom • 1 years agoNot been able to log in on my I pad for weeks. Will not download.
Hull, United Kingdom • 1 years ago
It doesn't let me log in
Pam
Bexleyheath, United Kingdom • 1 years agoLogged in and booked a delivery slot but all items are showing as "Out of stock" so cant put anything in my basket
Southampton, United Kingdom • 1 years ago
Stephen in Hampshire here Iceland still won’t load properly.. the endless red circle it’s been like this for weeks
Going to find someone else
Cardiff, United Kingdom • 1 years ago
Can’t book a delivery
Me
Morecambe, United Kingdom • 1 years agoNothing is working, can't login can't add items to the basket
Lindsay
Leicester, United Kingdom • 1 years agoError code when trying to book delivery slot, this happens alot
Levi
Southampton, United Kingdom • 1 years agoIt’s been over a month and this sign in issue is still a thing. Needs to be fixed
Turner
Shrewsbury, United Kingdom • 1 years agoNot adding bonus card
Agnes Brown
Edinburgh, United Kingdom • 1 years agoWhy Can’t get into online shopping , have tried deleting the app and starting again ,
but no joy I’m having to shop else where x
Wallasey, United Kingdom • 1 years ago
When i go to book a delivery slot its saying an error
Carol
Tidworth, United Kingdom • 1 years agoWon't let me sign in
Judit
Poughill, United Kingdom • 1 years agoI cannot add otherwise available items to my basket
LW
Bristol, United Kingdom • 1 years agoBeen trying to top up bonus card (as has a friend) for a month - just buffers. Now won’t let me shop online either. Needs sorting.
Lisburn, United Kingdom • 1 years ago
Can't book a delivery at all. The app and browser both have the same problem
Crewe, United Kingdom • 1 years ago
Delivery option same day or next day, but only gives you this Saturday as only available,
Been useing the site for years never had this before
Beverley whyley
Kidderminster, United Kingdom • 1 years agoIt's saying I'm off line when I book a delivery
Glasgow, United Kingdom • 1 years ago
Saying delivery available but then asking for my postcode again and saying delivery not available in your area. I've ordered from Iceland on-line many times before to the same address.
Belfast, United Kingdom • 1 years ago
Unable to sign in.
Wally
Eastbourne, United Kingdom • 1 years agoSort it out
Sue
Lancing, United Kingdom • 1 years agoUseless app can’t top up bonus card using either a debit or a credit card
London, United Kingdom • 1 years ago
won’t let me check the progress of my current order, just says “error fetching order” on both the app and the website
Birmingham, United Kingdom • 1 years ago
Not showing items
Sherrie
Sutton Coldfield, United Kingdom • 1 years agoCan't search food items
Pip
Brighton, United Kingdom • 1 years agoWon't let me sign In i have changed password but still not letting me
Brighton, United Kingdom • 1 years ago
Won't let me sign In have changed password but still not letting me
Lulublu
Birmingham, United Kingdom • 1 years agoCannot see any goods displayed.
A PILLING
Wakefield, United Kingdom • 1 years agoWon't let me checkout
Sidney Coates
Derby, United Kingdom • 1 years agoCan sign in but can’t book a delivery slot.
LJ
Burton-on-Trent, United Kingdom • 1 years agoWon't let me pay at checkout
K Richardson
Belfast, United Kingdom • 1 years agoUnable to login
Birmingham, United Kingdom • 1 years ago
Website not letting me login to order
Natalie
Manchester, United Kingdom • 1 years agoTried paying 4 times keeps coming as error
Rugby, United Kingdom • 1 years ago
Can’t sign in
Portsmouth, United Kingdom • 1 years ago
couldn't book delivery date initially, and not sure if £8 discount offer was applied for order over £60 ..am in Bournemouth
Wendy Saint
Portsmouth, United Kingdom • 1 years agocouldn't book delivery date initially, and not sure if £8 discount offer was applied for order over £60
Wendy Saint
Portsmouth, United Kingdom • 1 years agocouldn't book delivery date initially, and not sure if £8 discount offer was applied for order over £60
Maria Gnaulati
Glasgow, United Kingdom • 1 years agoWon't accept payment is there problem with app?
Bex
Derby, United Kingdom • 1 years agoCan't book a delivery slot
Marshall
Goosnargh, United Kingdom • 1 years agoSorry, your delivery could not be booked. Please try again later. (200)
John Earl
Brentwood, United Kingdom • 1 years agoI cant make card payment
John Earl
Brentwood, United Kingdom • 1 years agoI cant make card payment
Benwell, United Kingdom • 1 years ago
can't change delivery date
tricia
Poole, United Kingdom • 1 years agocan't sign in or make an order
Bradford, United Kingdom • 1 years ago
Won't let me sign in, changed password and still not signing in, annoying
nigel
Swindon, United Kingdom • 1 years agoAlmost 2 months now I've not been able to order I've sent email after email and there not very helpful ! it seems there not interested in fixing things.
Susan Burnett
Inverness, United Kingdom • 1 years agoUnable to sign in properly for days. Home screen showing previous order info, already delivered and asking for it to be updated.
Ch43 wirral
Wirral, United Kingdom • 1 years agoCan't book a delivery slot error 200
Ely, United Kingdom • 1 years ago
Over a week now since this started and still has not been fixed! I guess they can afford to lose customers. Like everyone else IF i do manage to get logged its pretty pointless as I cannot book a delivery or anything else!
Quest
Southend-on-Sea, United Kingdom • 1 years agoCant sign into account
changed password still cant sign in
Ffs
Birmingham, United Kingdom • 1 years agoUnable to book a delivery so can't order my shopping as asked to sign in yet already am but do it any ways for it to not do nothing.. then I clear app and reopen and same thing..
This on the app and on the website !!!
Scunthorpe, United Kingdom • 1 years ago
Login error message even after resetting password.
K Stather
Andover, United Kingdom • 1 years agocant book delivery it gives me a Error 300 on the pc and the phone app, this isnt the 1st time its happened
K Stather
Andover, United Kingdom • 1 years agoError 300 Again! This is getting really annoying now
Andover, United Kingdom • 1 years ago
Error 300 Again! This is getting really annoying now
Angela
Nottingham, United Kingdom • 1 years agoCan’t sign in at all
Manchester, United Kingdom • 1 years ago
Says password isn’t correct and it is, have reset three times and still doesn’t let you log in
Tower Hamlets, United Kingdom • 1 years ago
Haven’t been able to sign in for like 2 weeks
T
Brandon, United Kingdom • 1 years agoAfter over a MONTH the website is still completely non responsive
Martin
Manchester, United Kingdom • 1 years agoWon't let me pay
Edinburgh, United Kingdom • 1 years ago
can't pay
Edinburgh, United Kingdom • 1 years ago
could not sign on laptop yesterday but can on another computer today but now can't pay for order
Jade
Blackburn, United Kingdom • 1 years agoIt won't let me pay
Blackburn, United Kingdom • 1 years ago
It wont let me pay
Edinburgh, United Kingdom • 1 years ago
Won't let me sign into account
Sarah
Taunton, United Kingdom • 1 years agoI can't book a delivery on thr app
Helena
Oswestry, United Kingdom • 1 years agoCan't place order as no delivery slots available.
Helena Evans
Oswestry, United Kingdom • 1 years agoNo delivery slots available when trying to book delivery
Sunderland, United Kingdom • 1 years ago
Won't let me register
Sandra lamb
Dudley, United Kingdom • 1 years agoCan’t order a home delivery it’s not giving me any choices of days and times
RP
Newport, United Kingdom • 1 years agoWont let me sign into my account
RP
Milan, Italy • 1 years agoWont let me sign into my account
Milan, Italy • 1 years ago
Wont let me sign into my account
mrs marilyn ditchfield
Sunderland, United Kingdom • 1 years agoi have tried for 2 days to book a slot for delivery message says sorry cannot book try again later with code 200
Sunderland, United Kingdom • 1 years ago
i have tried for 2 days to book a slot for delivery message says sorry cannot book try again later with code 200
Daniel clarke
Nottingham, United Kingdom • 1 years agoIt's not adding stuff to my basket or either letting me reorder my last delivered order
mrs marilyn ditchfield
Sunderland, United Kingdom • 1 years agoi am trying too book a slot from iceland and it keeps saying error try again later with code 200 i have tried for 2 days this is on my laptop it is the same on my phone
Liz
Barnsley, United Kingdom • 1 years agoUnable to login on app and website. This has been going on for 5 weeks now.
Birmingham, United Kingdom • 1 years ago
will not me sign into my account the online Southport has your system gone down
Mrs Sandra Bateman
Blackpool, United Kingdom • 1 years agoI have been unable to do my weekly shopping by delivery for some reason it will not let me there is a red circle at the top of the page will not let me book a delivery I am disabled and rely on delivery of shopping
Mel Taylor
Ely, United Kingdom • 1 years agoFor those who still cannot place an order or get logged into Iceland on their website, their app is working fine you can log in, shop and checkout fine. Hope this helps some of you
Linda
Leeds, United Kingdom • 1 years agoNot loading on laptop or phone 16.11 25-7
Derek
Hove, United Kingdom • 1 years agoWon't let me login
Mel Taylor
Ely, United Kingdom • 1 years agoSTILL cannot place my regular order, seems to be several issues, from cannot book a delivery, when trying you get logged out, cannot add items to your basket, yet accrding to their Facebook page everything is OKAY! ....
Vera Mack
Swineshead, United Kingdom • 1 years agoThe website is not loading products, the page is freezing, it won't let me pay. I've tried 2 separate devices and one won't even give me access "Access Denied." This is the second week I've had trouble ordering
Judie Farmer
Stoke-on-Trent, United Kingdom • 1 years agoWon't let me upload balance to my bonus card
Mel Taylor
Ely, United Kingdom • 1 years agoWill not let me sign into my account
Mel Taylor
Ely, United Kingdom • 1 years agoWill not let me sign into my account
Lorna Fish
Blackburn, United Kingdom • 1 years agoWhen I want to download the bonus card for the first time
I get a message to say I am offline which I am not
Sue Curtis
Jarrow, United Kingdom • 1 years agoWon't let me book a delivery
Reading, United Kingdom • 1 years ago
It won't let me pay for my online shopping
Clacton-on-Sea, United Kingdom • 1 years ago
The page keeps saying they don't deliver to my address when they do
Vicki Coventry
Bolton, United Kingdom • 1 years agoCannot login or change password
Vicki
Bolton, United Kingdom • 1 years agoCannot login or change password
Vicki
Bolton, United Kingdom • 1 years agoCannot login or change password
Barnsley, United Kingdom • 1 years ago
Can not book delivery
Barnsley, United Kingdom • 1 years ago
Can not book delivery
Stockton-on-Tees, United Kingdom • 1 years ago
Won’t let me sign in
Margaret Gibson
Hamilton, United Kingdom • 1 years agoCan’t access site continually buffering?.
Neil
Newham, United Kingdom • 1 years agoCan not book delivery
Luke
Margate, United Kingdom • 1 years agoCannot login
Surbiton, United Kingdom • 1 years ago
Error 200
Alexandra
Liverpool, United Kingdom • 1 years agoI cannot check out wirral
LT
Brandon, United Kingdom • 1 years agoHave been trying for over two weeks to use the website. Absolutely unusable, it won’t log me in, no matter what. But Iceland in their infinite wisdom, will not admit to the website even having an issue!
Jill Shields
Glasgow, United Kingdom • 1 years agoSaying no dates available. Been trying to order for a week. I am disabled so this is my life line
Eaton, United Kingdom • 1 years ago
delivery slot booking
Adele
Bristol, United Kingdom • 1 years agoCan’t login
Les Richardson
Gateshead, United Kingdom • 1 years agowon't let me login cursor just keeps going round - this ahs happened for the last month have reported this twice by phone no satisfactory out come
Ste
Leeds, United Kingdom • 1 years agoUnable to order on the app
Danni
Liverpool, United Kingdom • 1 years agoNot allowing
Karen Foden
Middlesbrough, United Kingdom • 1 years agoUnable to log onto my account
Danielle
Hull, United Kingdom • 1 years agoWill not let me log in to my account - keeps sending me verification codes then it says it’s not recognised the code
Rochester, United Kingdom • 1 years ago
Not letting me checkout
Southampton, United Kingdom • 1 years ago
Can’t order
Yad
Dagenham, United Kingdom • 1 years agoWebsite seems to be down. No time slots on any days
Mrs Orriss
Bournemouth, United Kingdom • 1 years agoUnable to book a delivery code 200
P Webb
Newham, United Kingdom • 1 years agoCan't sign in
N.Wallace
Ringwood, United Kingdom • 1 years agoCan't sign in and
Oops! This page cannot be found
London, United Kingdom • 1 years ago
Wont take payment online
Lynette harvey
Tamworth, United Kingdom • 1 years agoCan't login even after a password reset
Emma
Swansea, United Kingdom • 1 years agoI am trying to make a shop for delivery but the system is not letting me do this
George Dixon
Whitehaven, United Kingdom • 1 years agowon’t let me log in
Helen
Islington, United Kingdom • 1 years agoShowing every product across the site as Out of Stock
Tammy
Blackpool, United Kingdom • 1 years agoCan't book a delivery get 200 code try again later
Mart
Upminster, United Kingdom • 1 years agoEverything is out of stock
Stu
Sheffield, United Kingdom • 1 years agoNot letting me top up bonus card
Laur
Kilwinning, United Kingdom • 1 years agoWon't let me top up my bonus card
rebecca
Macclesfield, United Kingdom • 1 years agoit wont let me log in
Yer maw
Beith, United Kingdom • 1 years agoBeen trying for 4 days now to get an Iceland delivery and it's still not working
Jpn
Southwark, United Kingdom • 1 years agoIceland as been down for a long time
Liz
Barnsley, United Kingdom • 1 years agoNearly 3 weeks of not being able to login etc.Unable to use money on my bonus card and having to do shopping elsewhere. I've mentioned this is a problem for lots of other people too. Apparently there's no issues on their side!
Paul
Coventry, United Kingdom • 1 years agoCan’t pay for goods
Tonya
Stoke-on-Trent, United Kingdom • 1 years agoError code 300 when trying to book been like this all day
Tower Hamlets, United Kingdom • 1 years ago
CANT CHANGE PASSWORD
Worthy
Manchester, United Kingdom • 1 years agoBeen trying to pay for order the last ten minutes but getting nowhere
Sandra
Dumbarton, United Kingdom • 1 years agoCan't get on to the website to topup my bonus card
Vera Mack
Swineshead, United Kingdom • 1 years agoTried on two devices to order and then installed app in desperation. Both website and app not working. Looking at all the other comments Iceland is missing out on thousands of pounds in lost revenue over this.
Kirsty picton
Tower Hamlets, United Kingdom • 1 years agoThe website hasn't let me book a delivery slot since Wednesday 10th July it keeps coming up with error you cannot book delivery at this time try again later with error code 300
Vera Mack
Swineshead, United Kingdom • 1 years agoAccess denied to the website
Jason
Drighlington, United Kingdom • 1 years agoUnable to book delivery slot keeps saying try later and a 300 code
Rita lonergan
Sidcup, United Kingdom • 1 years agowebsight slow and wont let me order
Amanda
Blackburn, United Kingdom • 1 years agoWon,t let me book delivery slot error 300
geraldine
Belfast, United Kingdom • 1 years agowont let me login
Linda
Leeds, United Kingdom • 1 years agoCan't book delivery
Sandie
St Albans, United Kingdom • 1 years agoI can't book a delivery. It says there is an error and to try later. This has been the same for a least a week.
Jackie -Aberdeen
Inverness, United Kingdom • 1 years agoWon't let me log in for 2 days now
Pamela johnstone
Edinburgh, United Kingdom • 1 years agoIceland sign in buffering for 2 days can't sign in
dougbartleuk@yahoo.co.uk
Newton Abbot, United Kingdom • 1 years agoCan't topup
Katrina
South Shields, United Kingdom • 1 years agoNot letting me order keeps deleting offer prices from my basket
Amanda Hilbrown
Latchingdon and Snoreham, United Kingdom • 1 years agoKeeps saying there’s a problem with my log in even after I have done a password reset.
Sandra Mary Barnes seers
Manchester, United Kingdom • 1 years agoIceland wont allow me to login to my account
Lisa
Gateshead, United Kingdom • 1 years agoCannot book a delivery slot, showing Error (300)
K Stather
Andover, United Kingdom • 1 years agoCant book a delivery it says Error 300
Brighton, United Kingdom • 1 years ago
I wanted to register for a new online delivery but was unable to do so despite repeated attempts. It just told me ‘something’s wrong’.
Tara from Lincolnshire
Louth, United Kingdom • 1 years agoCannot log in
Margaret Kelly
Worcester, United Kingdom • 1 years agoI have been unable to pay for my online order since Saturday 7 July
South Hayling, United Kingdom • 1 years ago
Unable to book delivery slot, service error
*
Preston, United Kingdom • 1 years agoCannot order delivery - just says error
Camden, United Kingdom • 1 years ago
Will not let me book delivery
nigel
Swindon, United Kingdom • 1 years ago3 weeks or more now and Iceland still not sorted anything!!
Maggie Lowe
Bolton, United Kingdom • 1 years agoWebsite for online grocery shopping not working for the last week or so
Helen Harrison
Grays, United Kingdom • 1 years agoSaturday delivery was cancelled 6/7/24
Reordered for Sunday 7/7/24 showing my order has been delivered and it hasn't rang customer service there saying its not left the depot
Matt
Northampton, United Kingdom • 1 years agoI haven't been able to order online for over a week now.
David
Southall, United Kingdom • 1 years agoWebsite not showing groceries
Liz
Jarrow, United Kingdom • 1 years agoUnable to log in. It's been like this for the last 2 weeks that I know of. Have money on bonus card which I cannot use and having to do online shopping elsewhere.
Swansea, United Kingdom • 1 years ago
Not working properly
Unknown
Sheerness, United Kingdom • 1 years agoError 300 won’t let me book my delivery
Luton, United Kingdom • 1 years ago
No products!!
Janet betteley
Cookstown, United Kingdom • 1 years agoWeb site won’t load , can’t do online shopping
Gemma
Birmingham, United Kingdom • 1 years agoWon't let me sign in
Kerry
Halifax, United Kingdom • 1 years agoNot working
Hackney, United Kingdom • 1 years ago
No products listed - says page 1/0. Cant see whats in basket. This website drives me insane - theres always something.
mat hughes
Birmingham, United Kingdom • 1 years agowill not let me book delivery keeps saying error 300
Mitcham, United Kingdom • 1 years ago
Site down
Mrs Gillian costigan
Basildon, United Kingdom • 1 years agoI cannot get a booking as it won't work.this has been happening for several days now so I used asda.
Molly Magoo
Wallsend, United Kingdom • 1 years agoI can login but cannot book a delivery slot.
I have messaged their Twitter/TwiX/X social media and have been told they are 'investigating' the problem.
Pauline Adey
Seaham, United Kingdom • 1 years agoWon’t let me book a delivery. Error 300
Morden, United Kingdom • 1 years ago
Issue logging in and out
Hythe, United Kingdom • 1 years ago
Won’t let me book a delivery, has been like it for over 2 weeks.
Me
Croydon, United Kingdom • 1 years agoSays log in details are wrong which there not
Stephen Black
Blantyre, United Kingdom • 1 years agocant sign in
ian weeks
Chatham, United Kingdom • 1 years agoit wont let me login an its been a few weeks now an i cant get out hens shopping online, i have called to find out why but by looks of it still no change. not happy and running out of food .
Welwyn Garden City, United Kingdom • 1 years ago
cannot login
I F Steedman
Coatbridge, United Kingdom • 1 years agoWhy does my password keep changing automatically and does not let me into my account.
Bicester, United Kingdom • 1 years ago
Can't checkout
L Griffin
Leicester, United Kingdom • 1 years agoIceland in leicester won't let you book any delivery slots, stating code 300
Inverness, United Kingdom • 1 years ago
Cannot access icekand top up function
Jo
Islington, United Kingdom • 1 years agoThe website won't let me log in. Changing password made no difference!
Gail Southern in Flintshire
Bradford, United Kingdom • 1 years agoI can't log in
Gail Southern
Liverpool, United Kingdom • 1 years agoI can't sign despite resetting my password
Ashleigh Clark
Glasgow, United Kingdom • 1 years agoEvery time I try to pay it says there has been an issue
Mrs Pauline Hunter
Greenhithe, United Kingdom • 1 years agoHad a problem since 26,6.24 which I reported twice, still not able to check out. Keeps telling me to check my post code NR20 3TS and that you are not deovering to my existing address so am not able to pay and check out. why is this happening and when will it be resolved?
HJ
Bradford, United Kingdom • 1 years agoSite seems frozen. Can’t book a delivery or make payment
Valerie angus
Aberdeen, United Kingdom • 1 years agoTrying to top up card but app just hangs
Lisa tripp
Brighton, United Kingdom • 1 years agoWont let me book any delivery slots.(code 300)
Birtley, United Kingdom • 1 years ago
Won’t allow delay slot to be booked error 300
karen heskett
Harlow, United Kingdom • 1 years agowon't let me sign in to my iceland account
simon waller
South Croydon, United Kingdom • 1 years agocannot log in to my account or book a delivery
Lynn
Edinburgh, United Kingdom • 1 years agoCannot login to account, tried reset password, not allowing sign in.
Joshua
Grantham, United Kingdom • 1 years agoCan't log into account
Mrs B Orriss
Southampton, United Kingdom • 1 years agoUnable to book delivery slot says error delivery can’t be booked please try again later (300)
peter coley
Birmingham, United Kingdom • 1 years agocan not logon
A persar
Torquay, United Kingdom • 1 years agoNot taking payment or logging into PayPal
Jord
Bedford, United Kingdom • 1 years agoWont let me login
Bolton, United Kingdom • 1 years ago
Won't let me login
Birmingham, United Kingdom • 1 years ago
Say they know there is an issue when I rang twice in 5 days won’t allow me to pay with PayPal or my card laptop and app nothing works - you think they would want this fixed been like it 2 weeks since the website 1st went down just been shopping elsewhere they must be loosing so much money
jenna
Basildon, United Kingdom • 1 years agonothing in stock for delivery today
Wandsworth, United Kingdom • 1 years ago
Everything is out of stock online
Nikki
City of Westminster, United Kingdom • 1 years agoIt’s saying everything is out of stock
Ealing, United Kingdom • 1 years ago
everything saying out of stock
Mia Rose
Newcastle upon Tyne, United Kingdom • 1 years agoOut of stock, I can’t go in, lol
Andover, United Kingdom • 1 years ago
will not allow log in
CarolDavies
Caerphilly, United Kingdom • 1 years agoWill not accept my password
Christine Foxall
Birmingham, United Kingdom • 1 years agoRang customer services. No solution
Belfast, United Kingdom • 1 years ago
Not letting me log in. Changed password twice and still not letting me
Marc
Southampton, United Kingdom • 1 years agoWon't let me login even after resetting password
Liz
Jarrow, United Kingdom • 1 years agoStill trying after a week to sign in but no luck. Tried everything including reporting problem to Iceland but no change.
Julie james
Caerphilly, United Kingdom • 1 years agoWebsite not working
Emma
Maidenhead, United Kingdom • 1 years agoWon’t allow to log in
Karen simmonds
Birmingham, United Kingdom • 1 years agoIt won't let me book online to my address I've used online for years and today it won't let me so I put a different address and it was ok so is there problem with my address for some reason
Jo
Greenhithe, United Kingdom • 1 years agoEvery item showing as out of stock
Paula
Plymouth, United Kingdom • 1 years agohaven't been able to log in for 3 days now in Plymouth, Devon
B Watkins
Wolverhampton, United Kingdom • 1 years agoApp not storing correct items in basket (deleting milk from basket, then adding more on like 6x). When it was finally sorted and correct I tried to pay.... But... My card shows payment made - then refund from Iceland, again.... payment to Iceland.... Yes, you guessed it, refund from Iceland. Right shambles. Each time going back to Iceland app to find items missing from basket or just wrong. Why?
Spent hours trying to order without success! Please get it sorted Iceland.
Great Yarmouth, United Kingdom • 1 years ago
Can’t do online order but saying it’s my end but isn’t
N
Luton, United Kingdom • 1 years agoApp won't let me add funds to bonus card or pay for shopping
Amy
Wrexham, United Kingdom • 1 years agoEverything I try and sign in says error. Even when cha ger password as thought might of been wrong but wasn't
Lynette Harvey
Tamworth, United Kingdom • 1 years agoNot accepting my login details. Changed password a couple of times to see if that would help but still can't login
Maria Ann Wright
Sherborne, United Kingdom • 1 years agoAccording to their website EVERYTHING IS OUT OF STOCK!!!!!!
Luap
Grangemouth, United Kingdom • 1 years agoIssues logging in via laptop ok on app
Mrs Williams
Southampton, United Kingdom • 1 years agoOver a week been trying to shop on Iceland even no help from customers services I'm appalled with the service
Vi
Worthing, United Kingdom • 1 years agoUnfortunately we were unable to process your request
Our systems automatically identified an issue with your browser or connection when you tried to access our website.
Please try refreshing or accessing our website from a different browser or another device. If you have browser extensions enabled, have recently installed new ones, or are using a VPN, try temporarily disabling them and then attempting to access our website again.
If this issue persists, please e-mail our customer care team at customer.service@iceland.co.uk and include the error reference below
Mansfield, United Kingdom • 1 years ago
Check out/payment not going through
Nottingham, United Kingdom • 1 years ago
Cant log into account
Annie Bailey
Croydon, United Kingdom • 1 years agoBeen blamed constantly for memory/apps/cookies on phone not being cleared. However, tried multiple devices, ran eventlog checks, and can confirm ICELAND are at fault for blocking entry for at least 14 days. Get your Helpdesk ppl to take ownership of the problem instead of constant pushback and blaming the customer.
Elaine Sutherland
Lee, United Kingdom • 1 years agoWon’t let me pay.
Brentwood, United Kingdom • 1 years ago
Won’t let me check out or update my order
K Wilson
Greenock, United Kingdom • 1 years agoAll items showing as out of stock every single item and unable to place an or.
Lisa
Pont-y-clun, United Kingdom • 1 years agoWon’t let me log in keeps saying error
Mandy
Crook, United Kingdom • 1 years agoWon't letme log in
Baker
Telford, United Kingdom • 1 years agoCan't login telling me my details are incorrect even changed my password still no access
Antony
Swansea, United Kingdom • 1 years agoIt says every item is out of stock
Eve
Stoke-on-Trent, United Kingdom • 1 years agoI cannot get logged in even though my password and email are accepted
Birmingham, United Kingdom • 1 years ago
Saying password wrong
Dunstable, United Kingdom • 1 years ago
Won’t let me log in tried to reset password still no
Abbie
Stoke-on-Trent, United Kingdom • 1 years agoWon't let me log in
Annette
Retford, United Kingdom • 1 years agoIv been trying for 3 days to login
Christina
Newham, United Kingdom • 1 years agoCan't pay
Claz smith
Camden, United Kingdom • 1 years agoWon't let me sign into account
Thetford, United Kingdom • 1 years ago
Everything is showing as out of stock
Arbuthnot Squiers
Lambeth, United Kingdom • 1 years agoPages not fully loading
Jackson
Reading, United Kingdom • 1 years agoWon't log in
Ilkeston, United Kingdom • 1 years ago
Everything is outstock or you can not check out.
Newcastle upon Tyne, United Kingdom • 1 years ago
Every item is out of stock apparently!
London, United Kingdom • 1 years ago
I can't login have changed password and still can't log in please help ty
Peep
Leeds, United Kingdom • 1 years agoIt’s processing my order and as it’s about to take the money it just goes back to the click to pay screen and it’s just not taking the money to process the order at all
Denise Thompson
Newcastle upon Tyne, United Kingdom • 1 years agoSite won't let me book a delivery
Sarah cross
Warrington, United Kingdom • 1 years agoCan not log in on app or website Bernard customer for years
Lisa
Coventry, United Kingdom • 1 years agoNot letting me do an online order when it has available slots
Mark fraser
Aberdare, United Kingdom • 1 years agoNot letting me sign in or put post code in
St Helens, United Kingdom • 1 years ago
still not loading items properly or logging me in properly. Customer service not very helpful
mikeobrien778@gmail.com
Smethwick, United Kingdom • 1 years agoLogin won't work
J
Huntingdon, United Kingdom • 1 years agoEverything's coming up as out of stock on both app and website
Elisabeth
Plymouth, United Kingdom • 1 years agoWon't let me sign in to my Iceland account, just keeps saying, "There is a problem, please check and try again"
Luton, United Kingdom • 1 years ago
I have tried to pay for my shopping at least 10 times this morning to no avail
all that keeps poppping up after asking for authentisty is unble to accept payment try again later
S.E.W.
Jarrow, United Kingdom • 1 years agoHave been unable to login for the last 4 days. Have tried everything from changing search engine, reinstalling app, clearing caches etc. Nothing works.
Paula
Romford, United Kingdom • 1 years agoHave not been able to log in for 5 days. Have changed password, installed the app and tried several different devices.
Called and emailed customer service, but they can't help.
Maybe it's either a data breach or Iceland are going into liquidation?
All very strange.
Elaine
Glasgow, United Kingdom • 1 years agoShowing every item being out of stock
Milton Keynes, United Kingdom • 1 years ago
Everything is out of stock. Literally, everything.
Ryan Bradley
Glasgow, United Kingdom • 1 years agoI can’t login to my account
alison birmingham
Birmingham, United Kingdom • 1 years agosent a screenshot to iceland via email showing buffering red circle above basket if ppl send in screenshots they may fix it quicker
linda butler
Whitstable, United Kingdom • 1 years agoI can't log in to the website
Gemma
Liverpool, United Kingdom • 1 years agoMy login not working
vivienne ibbetson vivienneibbetson9@gmail.com
Lancaster, United Kingdom • 1 years agocan't log in
Mel
Cwmbran, United Kingdom • 1 years agoWon’t let me login
Barnet, United Kingdom • 1 years ago
Unable to log in after changing password
Anne Lithgow
Newcastle upon Tyne, United Kingdom • 1 years agoUnable to sign in to Iceland since saturday
Lewisham, United Kingdom • 1 years ago
Website bot working for delivery
Pontefract, United Kingdom • 1 years ago
Tried for a week to get into account used different devices, changed password still not able to sign I
Tracey
Glasgow, United Kingdom • 1 years agoWon't let me log in. Changed password 4 times. Still nothing
Newtownabbey, United Kingdom • 1 years ago
Won't let me log in
Rotherham, United Kingdom • 1 years ago
wont let me sign in
Carl
Hull, United Kingdom • 1 years agoEverything is out of stock online shopping
Daz
Basildon, United Kingdom • 1 years agoFirstly website was showing everything out of stock, then it wasn't searching properly but appeared to be working ok. Now I cant sign back-in, even changed password twice even tho I'd logged in earlier. No answer on telephone customer service
denise
Waterlooville, United Kingdom • 1 years agoShowing EVERYTHING as out of stock??
Telford, United Kingdom • 1 years ago
Everything out of stock??
Colin Parkes
Martlesham, United Kingdom • 1 years agoWon’t let me log in and the check out won’t update
Meryl williams
Cwmbran, United Kingdom • 1 years agoI can’t login
nigel
Swindon, United Kingdom • 1 years agoit seams Iceland don't care!! it think it time to change where i shop!
Great Ryburgh, United Kingdom • 1 years ago
Showing everything out of stock
Marie Robinson
Hastings, United Kingdom • 1 years agoI can't book a delivery time and date, it has been like this for at least 6 hours.
Samantha
Clayton, United Kingdom • 1 years agoIt won't let me log into my account to book a delivery for tomorrow
Dawn
Chiswick, United Kingdom • 1 years agojust constantly loading but asking me to sign in when I already have its just not stopping loading and says log in...not able to use at all..can't book delivery still says to sign in
Jenny
Barking, United Kingdom • 1 years agoCan’t pick a delivery slot. It’s not working
Pauline morrow
Craigavon, United Kingdom • 1 years agoIs Iceland down
Birmingham, United Kingdom • 1 years ago
been 6 days can log in but site wont load
Amanda
Liverpool, United Kingdom • 1 years agoWon't let me sign in
Zoe McDonald
Wolverhampton, United Kingdom • 1 years agocant login to site or book delivery
Martin O'Connor
Wembley, United Kingdom • 1 years agoNot possible to top up bonus card. This since yesterday, tried card and PayPal.
Mrs McMillan
Poole, United Kingdom • 1 years agoWon’t let me log in
Lochgelly, United Kingdom • 1 years ago
All food showing out of stock
London, United Kingdom • 1 years ago
Can’t log in on any accounts
Kevin Steel
Normanton, United Kingdom • 1 years agoWon't let me put money on savings card
Londonderry, United Kingdom • 1 years ago
All items out of stock and won’t let me pay
K
Waltham Forest, United Kingdom • 1 years agoCant Log in to my account
Jim
Liverpool, United Kingdom • 1 years agoPaying by paypal not working
Lynn hogan
Derby, United Kingdom • 1 years agoWon’t let me sign in evenchanged my password
Banbury, United Kingdom • 1 years ago
Unable to log in, even after resetting password like 10 times
margaret
Stockton-on-Tees, United Kingdom • 1 years agocan't order anything, it's saying EVERYTHING is out of stock
Darwen, United Kingdom • 1 years ago
Wont let me login
Milton Keynes, United Kingdom • 1 years ago
Saying everything is out of stock ?
Sheila Sulley
Canterbury, United Kingdom • 1 years agoDelivery page will not load so cannot book a delivery. Store locator states 'No Stores in my area' but have two local!
alison
Birmingham, United Kingdom • 1 years agobeen unable to get in properly since 20th june lets me login but then just a buffering circle top right above basket
Corriene
Rotherham, United Kingdom • 1 years agoCan not login saying my password is wrong so i changed it and still having issues.
Swaffham, United Kingdom • 1 years ago
Can't log in changed password but still not logging me in
Miranda Yates
Torquay, United Kingdom • 1 years agoNot allowing log in now even if you change your passwords. Iceland themselves has not commented on it and I tried contacting customer service. They said everything was 'fixed'. Maybe someone should let the newspapers know to kick things into gear...
Been 5 days now and the issues keep piling up or changing. No wonder their delivery slots are getting cheaper because no one can put an order in!
Therese Atkinson
London, United Kingdom • 1 years agoNot accepting card to top up
Josie
Ryde, United Kingdom • 1 years agoWont let me log in even after changing password
Suzanne Lever
Stockport, United Kingdom • 1 years agoI have been trying to check out my shopping since yesterday afternoon and its not letting me check out. I have contacted Iceland twice regarding this problem and neither of the agents could help me!!!
Bedford, United Kingdom • 1 years ago
Can't log in
Slough, United Kingdom • 1 years ago
Doesn't recognise my log in details, and won't let me change password. Also logged me out of an online shop last night, after spending 40 minutes ordering.
Newham, United Kingdom • 1 years ago
Everything is out of stock apparently, can't order.
Carolynn Hopkins
Luton, United Kingdom • 1 years agoEverything is out of stock
Valerie Turner
Bishop's Stortford, United Kingdom • 1 years agoEverything is showing out of stock on website for delivery today.
Torquay, United Kingdom • 1 years ago
All products showing as out of stock
nigel
Swindon, United Kingdom • 1 years ago2 days now i not been able 2 order online
Hamilton, United Kingdom • 1 years ago
Won't let me pay
Sheila Sulley
Canterbury, United Kingdom • 1 years agoWon't let me book a delivery
Lisa
Manchester, United Kingdom • 1 years agoI'm unable to book my online shopping this has been the same for a couple of days now.
Vicki
South Shields, United Kingdom • 1 years agoAll items showing as out of stock.
IRENE
Matlock, United Kingdom • 1 years agoNOT SEEN THE LOGIN ICON SINCE I LAST SHOPPED 5 DAYS AGO
Linda
Torquay, United Kingdom • 1 years agoSeems to be a data breach, I think. Can't pay and items show out of stock. Just had multiple log in attempts on my email since having this issue for the past two days but seems to have gone on longer for others.
Check your email activity and change your passwords.
Snodland, United Kingdom • 1 years ago
Not letting me pay just buffering
bob
Ipswich, United Kingdom • 1 years agounable to log in
David blagden.
Manchester, United Kingdom • 1 years agoKeeps taking everything out of my basket. Tried four times.
Bournemouth, United Kingdom • 1 years ago
Checkout payment problems
Maxine Buckingham
Newham, United Kingdom • 1 years agoEvery single item is showing as out of stock
Bev
Worthing, United Kingdom • 1 years agoCannot log in
irene
Matlock, United Kingdom • 1 years agothe page has no log in and I can't access.
Miss Anderson
Hitchin, United Kingdom • 1 years agoEverything comes up out of stock
Jolene booth
Leeds, United Kingdom • 1 years agoShowing all stock out of stock
Michelle Genge
Dudley, United Kingdom • 1 years agoHad difficulty logging to place an order for past few hours
Laura
Surbiton, United Kingdom • 1 years agoNot letting me log in
Mr JG Chick
Bristol, United Kingdom • 1 years agoCannot log in
Tessa Hilton
Scunthorpe, United Kingdom • 1 years agoWebsite is showing everything in store is out of stock. Had 2 attempts today and now my booking has expired
Linda Tustin
Cardiff, United Kingdom • 1 years agoLogged in ok so started shopping, got kicked off now won't let me log back in. I've changed my password 3 times and rebooted my laptop still no good.
Michael
Southampton, United Kingdom • 1 years agocannot log on spinning icon
Catherine O'brien
Livingston, United Kingdom • 1 years agoWhy can't I do my usual order on the app. It won't let me sign in
o
St Helens, United Kingdom • 1 years agounable to log in to complete online food order
Greenwich, United Kingdom • 1 years ago
it says ALL ITEMS ARE OUT OF STOCK
Irene
Matlock, United Kingdom • 1 years agobeen trying to make an order for two days but the site won't let me log in
L Watkinson
Clacton-on-Sea, United Kingdom • 1 years agoCan't add items to basket, everything out of stock ..
M Atkins
Ringwood, United Kingdom • 1 years agoWon't let me login
Leicester, United Kingdom • 1 years ago
Iceland loaded but says everything out of stock
alison wood
Birmingham, United Kingdom • 1 years agowill let me log in but site not loading properly
Andrea brown
Motherwell, United Kingdom • 1 years agoI can not sign into my account at all
Jenna
Manchester, United Kingdom • 1 years agoI am trying to log in with the correct username and password and it saying something is wrong
Mandy
Plymouth, United Kingdom • 1 years agoCan't log in ,says password is wrong
Nottingham, United Kingdom • 1 years ago
Still can’t sign in to complete checkout
Tina Clifford
Simonstone, United Kingdom • 1 years agoKeeps kicking me off and logging me out
Nottingham, United Kingdom • 1 years ago
Not allowing me to log in on iceland
Karen jackson
Southwark, United Kingdom • 1 years agoI can’t log in to pay and book delivery
Sharon
Bedford, United Kingdom • 1 years agoWon't let me login to complete my payment for my order
Stockton-on-Tees, United Kingdom • 1 years ago
Website
Julie
Reading, United Kingdom • 1 years agoBristol
Manchester, United Kingdom • 1 years ago
Isn’t loading
D Owens
Camden, United Kingdom • 1 years agoNo internet connection displayed on Iceland App, otherwise my internet is working fine.
Sheffield, United Kingdom • 1 years ago
Every product I search ,it just keeps saying 0 products found
Jamie hume
Whickham, United Kingdom • 1 years agoIt's not letting me pay
Manchester, United Kingdom • 1 years ago
Iceland online shopping not been working since I tried at 6am this morning.
Gaynor
Glossop, United Kingdom • 1 years agoWill not respond to REBOOK time slot tried over and over for hours to amend my order and rebook
Portsmouth, United Kingdom • 1 years ago
It won't let me do any shopping on line
Kathryn
Wallasey, United Kingdom • 1 years agoSecurity codes they send to your email when you login keep saying they are wrong and will not let me login
K. Evans
Southwark, United Kingdom • 1 years agoNot listing items to order
Karen Naylor Bates
Mossley, United Kingdom • 1 years agoCannot list things to order. Problem on line. Trying for over 5 hours
Birmingham, United Kingdom • 1 years ago
Problem with loading and wouldn’t except payment straight away
Croydon, United Kingdom • 1 years ago
Its not letting me login to my account
Eve Grainger
Liverpool, United Kingdom • 1 years agoCan't pay for order either by PayPal or credit card
Hartlepool, United Kingdom • 1 years ago
Website been having problems for a few days now all items out if stock
London, United Kingdom • 1 years ago
Can't log on to Iceland app. Keeps saying error
Jayne
Bournemouth, United Kingdom • 2 years agoTransmission problems!!
Leicester, United Kingdom • 2 years ago
Site down for a few hours, tried to order 5 hour's ago and wouldn't accept payment.
Whitley Bay, United Kingdom • 2 years ago
I can't book a delivery.it keeps asking me to login when I'm already logged in and when I do click on the login it just freezes.
Nottingham, United Kingdom • 2 years ago
Can't login or do anything on site
Peter Hutton
Stockton-on-Tees, United Kingdom • 2 years agoNot excepting payment
Sharlene Smith
Birmingham, United Kingdom • 2 years agoCan’t log in. For two days and tried may devices and changed passwords