Is E.ON down - April, 2024?

E.ON Outages and Status
E.ON Logo

E.ON is an energy provider which offers customers a wide range of products and services, from electricity and gas to renewable energy solutions such as solar panels and wind turbines. The company has a presence in over 30 countries across Europe, North America and the Middle East. E.ON is committed to providing innovative energy solutions that are reliable, sustainable and cost-effective for its customers.

Last check: Just Now |

URL Checked:

https://eonenergy.com/

Last Down:

not recently

Response Time:

1.88 ms.

E.ON outages reported by users in the last 24 hours

Possible E.ON outages reported in the last 24 hours!

This chart shows the number of E.ON outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

E.ON Outage Locations

Location

Reports

Last Reported

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Burton-on-Trent, England, GB

638

22 hours ago

ES Flag Icon

Alicante, Valenciana, Comunidad, ES

2

9 months ago

GR Flag Icon

Moulkion, Peloponnisos, GR

2

9 months ago

NZ Flag Icon

Auckland, Auckland, NZ

1

9 months ago

US Flag Icon

Fort Lauderdale, Florida, US

1

10 months ago

ES Flag Icon

Malaga, Andalucia, ES

1

10 months ago

FR Flag Icon

Pelleautier, Provence-Alpes-Cote-d'Azur, FR

1

10 months ago

ES Flag Icon

Playa Blanca, Canarias, ES

1

10 months ago

GG Flag Icon

Saint Peter Port, Guernsey, GG

1

10 months ago

PT Flag Icon

Faro, Faro, PT

1

10 months ago

PL Flag Icon

Glogow, Dolnoslaskie, PL

1

10 months ago

FR Flag Icon

Dinan, Bretagne, FR

1

10 months ago

GR Flag Icon

Kalivia Poliyirou, Kentriki Makedonia, GR

1

10 months ago

KY Flag Icon

George Town, Cayman Islands, KY

1

10 months ago

TR Flag Icon

Marmaris, Mugla, TR

1

10 months ago

Most common E.ON problems reported by users

61

Website

9

Pay Bills

0

Can't top up

11

App not loading

19

It won’t take readings

Are you experiencing issues with E.ON right now?

Is eonenergy.com not working for you? If you are having issues with E.ON, please use one of the options below to report a problem with the service

Eonenergy.com website response status history

Date and Time

Response Time

Status Code

29 Apr 2024 - 07:23

1.88 ms.

200

29 Apr 2024 - 01:47

1.92 ms.

200

28 Apr 2024 - 18:41

1.93 ms.

200

28 Apr 2024 - 12:10

1.99 ms.

200

28 Apr 2024 - 06:25

1.89 ms.

200

27 Apr 2024 - 20:29

1.89 ms.

200

27 Apr 2024 - 15:08

1.88 ms.

200

This table shows the eonenergy.com outage requests and response browser checks executed automatically by the SiteDown service. All data in the table is in the UTC time zone. If E.ON is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

General Tips to Fix an Eonenergy.com

  • Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join E.ON Discussion

Suggestions? Issues? Outages?
Please share your E.ON experience with other users around the globe.

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Andy

Norwich, United Kingdom 1 week ago

“Your data is being refreshed right now “ since yesterday afternoon is running continuously! All “Home energy” Displays are showing 0 ( zero) app not functioning at all !

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Joanne

Loughborough, United Kingdom 1 week ago

I cart get on mi app to top up are you aving problems tday

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William bateman

Manchester, United Kingdom 1 week ago

Unable to log on

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G A Mayer

West Drayton, United Kingdom 1 week ago

Can’t log in to a/c is web site down.

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Mark Johnson

Southampton, United Kingdom 1 week ago

Allows log in but page goes blank at the dashboard screen

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Lisa Cullen

Manchester, United Kingdom 1 week ago

Can not login at all.
Hundreds of attempts.
Changed my password nothing happening.
The login service is terrible

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Helen Francis

Wokingham, United Kingdom 1 week ago

Cannot log in to my account.
The page keeps going blank

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Mrs J. Chapman

Ellesmere Port, United Kingdom 1 week ago

Can’t log in

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Claire

Stafford, United Kingdom 1 week ago

Blank screen. Can't access website

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paul audas

Nottingham, United Kingdom 1 week ago

can not log in and when it lets you its blank

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John Carter

Manchester, United Kingdom 1 week ago

App not working

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Patricia

Barry, United Kingdom 1 week ago

Log in but page then goes blank

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I.B.

Carlisle, United Kingdom 1 week ago

Enter website o.k. but can get no further. Closes itself down.
Cramlington Northumberland

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John Lawson

Spalding, United Kingdom 1 week ago

Cannot submit meter readings lot of intermitting messages very frustrating

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Chester, United Kingdom 1 week ago

Cannot submit reading

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s. brown

Bradford, United Kingdom 1 week ago

account dashboard loads then vanishes

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Robert Barlow

Kidbrooke, United Kingdom 1 week ago

Electricity meter not showing usage. Eon not intetested

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Cheryl

Selby, United Kingdom 1 week ago

Able to log in, then page shows, then goes quickly blank.
Unable to do anything on the website.

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Anna M

Newham, United Kingdom 1 week ago

I'm able to log in to your website but when I go to view anything (next bill etc.) the page goes blank.

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Ann Southby

Slough, United Kingdom 1 week ago

Not able to log in to eon next

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London, United Kingdom 1 week ago

Keeps chucking me out as I try to log in

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Cheryl

Peterborough, United Kingdom 1 week ago

Hi, my dashboard details flash up but then goes completely blank.

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John Lawson

Spalding, United Kingdom 1 week ago

Cannot login properly getting intermittent messages on account cannot put meters readings through very frustrating

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M

Stevenage, United Kingdom 1 week ago

Cannot give meter readings

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Nia

Maentwrog, United Kingdom 2 weeks ago

I am unable to log in to pay my bill

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Newcastle upon Tyne, United Kingdom 2 weeks ago

not loading

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Michelle Voutt

Birmingham, United Kingdom 2 weeks ago

No power TW13 4LX

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Birmingham, United Kingdom 3 weeks ago

Power cut

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Tom

Slough, United Kingdom 3 weeks ago

Cannot login

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London, United Kingdom 3 weeks ago

Have tried unsuccessfully to log into e on next gor the last week with no luck

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AP

London, United Kingdom 3 weeks ago

System will not allow me to enter my account

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Customer

Wandsworth, United Kingdom 3 weeks ago

Unable to log in

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Manchester, United Kingdom 3 weeks ago

Can not log in or make payment

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Ian

Blantyre, United Kingdom 3 weeks ago

Keeps going in a loop once logged in, when you click something like manage payments you go back to logging in again and the home page.

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kenny

Ryhope, United Kingdom 3 weeks ago

unable to log in teh website since from mid night of 31 March

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Debbie

Darlington, United Kingdom 3 weeks ago

Tried 4 shops for Electric Key none of them work is the system down.

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Aberdeen, United Kingdom 3 weeks ago

can't log in

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Anthony Charles

Tonypandy, United Kingdom 4 weeks ago

Cant log in. Refreshes back log in page

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Trudy Clark

Slough, United Kingdom 4 weeks ago

Can't submit reading

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Justine Hale

Manchester, United Kingdom 4 weeks ago

Saying something went wrong but using same card as I always do and money is in account

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Nahida

London, United Kingdom 4 weeks ago

I am unable to login to my online account to submit meter readings

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René

Horley, United Kingdom 1 month ago

Can't log in. Can't create new password. Says there is something wrong.

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Victoria Hughes

Formby, United Kingdom 1 month ago

Can’t log into my account on app or website

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Agnes Alexander

Kilwinning, United Kingdom 1 month ago

Power down in st edmund place dundee dd39nw

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Olav

Camden, United Kingdom 1 month ago

I live in Crystal Palace and it seems like the wifi is not working

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Zoe

Tipton, United Kingdom 1 month ago

I have not been able to log on for a week Worcester UK

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Michael Shuttleworth

Burnley, United Kingdom 1 month ago

14 Parkwood Mews, Nelson, BB9 8TS

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Hull, United Kingdom 1 month ago

Is your Web site for payments currently down

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Marie

Northampton, United Kingdom 1 month ago

Can't log in to give meter reading. My details are correct but couldn't get email to change password anyway. This is the third day of trying and it is very frustrating and, no, it is not my pc.

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Margaret Barker

Spalding, United Kingdom 1 month ago

Cannot get on app to put money on my account for electricty

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Wirral, United Kingdom 1 month ago

Can't top up on line

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natalie

London, United Kingdom 1 month ago

cant log on again, sick of seeing ' an error has occured'

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Gina Martin

Basildon, United Kingdom 1 month ago

Not accepting online payments

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Mr Bullock

London, United Kingdom 1 month ago

Unable to take payments online

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Jenny

Rochford, United Kingdom 1 month ago

Unable to log in and top up for four days now in the UK?

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Mat

Great Yarmouth, United Kingdom 1 month ago

Online Top Up Still Down....Sort It Out Eon

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Zoe Hatton

Sutton Coldfield, United Kingdom 1 month ago

Eon top up had issues all day, do not want to go into emergency over something that is there problem not mine.

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Tash

Oldham, United Kingdom 1 month ago

Unable to top up online says technical issue

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D Talbot

Lytham St Annes, United Kingdom 1 month ago

Cant top up online

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Gemma Carter

Porth, United Kingdom 1 month ago

Unable to make online payments for two days.

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martin wykes

Coventry, United Kingdom 1 month ago

it not work all week end

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Antonio Rocha

Kings Lynn, United Kingdom 1 month ago

I can top up my energy

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Peter Adamson

Manchester, United Kingdom 1 month ago

Come on E.on FFS! Can't top up and am running out of emergency credit. It's going to get cold and dark here if something isn't done soon. Been like this since yesterday morning.

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D Talbot

Cleveleys, United Kingdom 1 month ago

Not been able top up online since Friday

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Kristy Briggs

Islington, United Kingdom 1 month ago

I can't top up and my balance is running low

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Mr shaun van riel

Kings Lynn, United Kingdom 1 month ago

Can't do an online top up?

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Antonio Rocha

Kings Lynn, United Kingdom 1 month ago

Hi i can top up

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Nottingham, United Kingdom 1 month ago

Can't top my electric up saying you down

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Hyde, United Kingdom 1 month ago

On line payments can’t be made

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c

Sheffield, United Kingdom 1 month ago

Nothing coming up when logging in

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Sutton Coldfield, United Kingdom 1 month ago

Can’t top up for the last 24hours

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Cee

Rowley Regis, United Kingdom 1 month ago

Unable to top up, this is a joke

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Craig

Bedford, United Kingdom 1 month ago

Just get online message saying cant tol up at the moment

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Nad

Blackburn, United Kingdom 1 month ago

Unable to top up

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Michael Cawthorne

Slough, United Kingdom 1 month ago

Cannot Login at all & no response on the phone

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Kristy Briggs

Islington, United Kingdom 1 month ago

Can't top up with card

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Sudbury, United Kingdom 1 month ago

Can’t top up online. Saying system problem

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Leeds, United Kingdom 2 months ago

Can't top up on line

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Rw

Newcastle upon Tyne, United Kingdom 2 months ago

Can’t login

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Bishop's Stortford, United Kingdom 2 months ago

It just won't login to the dashboard

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Bill

Bedlington, United Kingdom 2 months ago

Slow getting logged in then the site not loading.

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K davies

Brentwood, United Kingdom 2 months ago

Wont let me log in

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Robert Allan

Enfield, United Kingdom 2 months ago

App not working

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Henry Campbell

Glasgow, United Kingdom 2 months ago

App and website not loading.

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Tony Thompson

Fordingbridge, United Kingdom 2 months ago

Struggling to login to Eon Bext

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Hassocks, United Kingdom 2 months ago

Can't log in

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Leeds, United Kingdom 2 months ago

Problem logging into online account

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J allcott

Kidderminster, United Kingdom 2 months ago

Can't top up as can't open app

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T.Webb

Doncaster, United Kingdom 2 months ago

Site won't load.

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Bexleyheath, United Kingdom 2 months ago

Unable to login

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Michele timmins

Birmingham, United Kingdom 2 months ago

Can't top up app won't load re installed many times

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Ellesmere Port, United Kingdom 2 months ago

Website won't load

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Spalding, United Kingdom 2 months ago

website not loading

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Birmingham, United Kingdom 2 months ago

Can't access Eon app

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M.Freeman

Norwich, United Kingdom 2 months ago

Can't login to E.on next app to top up

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Carol

Wirral, United Kingdom 2 months ago

Can’t access my account

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Leslie Banks

Brighton, United Kingdom 2 months ago

Cannot access account via app or website

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Neininger

Bury, United Kingdom 2 months ago

Can't login
Continuous orange circle

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Kristy Briggs

Islington, United Kingdom 2 months ago

Can't get on your website to make a top up ayment.

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Leighton Buzzard, United Kingdom 2 months ago

App won’t get past log in details

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Sara Cheetham

High Wycombe, United Kingdom 2 months ago

Can’t log in to top up

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Louisa Douglas

Southampton, United Kingdom 2 months ago

I can’t access the website to top up and keep getting text saying i’m low on gas

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Barry payne

Coventry, United Kingdom 2 months ago

Can not log on

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Denise Sime

Glasgow, United Kingdom 2 months ago

Can't access website so can't access my account. Have Neen trying since yesterday.

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Coventry, United Kingdom 2 months ago

Can't get on the website to top up...so am I supposed to wait until we run out then my WiFi will be out. Totally rubbish.

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Cambridge, United Kingdom 2 months ago

Taking too long to log in

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Birmingham, United Kingdom 2 months ago

Huntingdon.
Cannot log in

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L Perry

North Walsham, United Kingdom 2 months ago

Website not working
Norwich UK

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Chris

Birmingham, United Kingdom 2 months ago

Can login to app

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Llandudno, United Kingdom 2 months ago

Screen freezes at login

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Leeds, United Kingdom 2 months ago

Unable to login leeds

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George Lewis

Chippenham, United Kingdom 2 months ago

Login on app and website not working

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Hastings, United Kingdom 2 months ago

App not loading at all

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Mirae Dixon

Nottingham, United Kingdom 2 months ago

Pages not downloading on website

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Jack

Maidstone, United Kingdom 2 months ago

E.on website/App not loading

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Pam Bennacer

Mansfield, United Kingdom 2 months ago

Can't login into my account on my phone

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Peterborough, United Kingdom 2 months ago

Unable to log in. Won’t go past loading page

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Mel Lewicki

Grantham, United Kingdom 2 months ago

Can’t login into my account

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J Briscoe

Ipswich, United Kingdom 2 months ago

Unable to login to account

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Denise George

Abertillery, United Kingdom 2 months ago

Intermittent power outages

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Lorraine Warren

Ware, United Kingdom 2 months ago

Won’t let me log in keeps taking me to log in page

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Lou

Neath, United Kingdom 2 months ago

Smart readings not updated

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Köniz, Switzerland 2 months ago

Entering correct password but keeps telling me there is a problem. Have clicked Forgot Password, but still tells me there is “an error” and I’m not getting an email to reset the password

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Slough, United Kingdom 2 months ago

Unable to get into account

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Gary Vernon

Blackpool, United Kingdom 2 months ago

Won't let me top up on my app

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Nick Wade

Liverpool, United Kingdom 2 months ago

Unable to log into website or app

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sandra

Beccles, United Kingdom 2 months ago

I cant log into eon on my email
The screen just goes white once i put my email and password
2 days out now

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London, United Kingdom 2 months ago

Unable to login

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G PARKE

London, United Kingdom 2 months ago

Cannot log in to account

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John duffield

Manchester, United Kingdom 2 months ago

Can’t put money on meters and almost out of gas

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Northampton, United Kingdom 2 months ago

account dashboard breifly loads, refreshes and goes blank.

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Kerri Agar

Evesham, United Kingdom 2 months ago

App top up won't load , just keeps saying there's an issue, have deleted the app and reinstalled and still doing it.

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Tom

London, United Kingdom 2 months ago

Unable to login, I use a P/W manager so I know it's correct.
Tried to reset password and website states. Oops we have a problem. Please try again later

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janet Brealey

Slough, United Kingdom 2 months ago

cant log in or update password

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Aberdare, United Kingdom 2 months ago

Can't log into my account to submit my meter readings

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Geraldine Trouve

Orpington, United Kingdom 2 months ago

I cannot check if there is a gas supply issue to the boiler in my home.
The error on boiler suggest gas is not coming into it. Handle for gas main in the house is set to ON and EON bill paid in full on 29th Jan.
Wanted to check if gas supply issue before getting a plumber to check our boiler

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Jason wilson

Saint Leonards-on-Sea, United Kingdom 2 months ago

Unable to top up online. Online account not updating credit

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Carly Vincent

Caerphilly, United Kingdom 2 months ago

I can’t top up my gas, or electric on the ap or main website?

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Iwona Shah

Newcastle upon Tyne, United Kingdom 2 months ago

I can't log in to my account

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Ernie W

London, United Kingdom 2 months ago

Cannot access E-ON Next website to give latest monthly electricity and gas meter readings - have kept trying but without success.

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Christina Murphy

Warwick, United Kingdom 2 months ago

Have been unable to log on for 5 days. A 'phone call to EON got the reponse that the problem is mine!

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DL

Tenterden, United Kingdom 3 months ago

Alerted that our credit is running low but can't topup via online or phone as the website is down

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Chelsea

Polegate, United Kingdom 3 months ago

Won’t accept any of my log in details saying they don’t exist when I’ve been with them three years!

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Plymouth, United Kingdom 3 months ago

Can’t top up online

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Gemma

Bishop's Waltham, United Kingdom 3 months ago

Won't log in, either comes up with blsbk screen or says password incorrect

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Wendy

Dorchester, United Kingdom 3 months ago

Unable to log on

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Mrs Maureen barley

Ilford, United Kingdom 3 months ago

Trying to login to account to see what is going on

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Denise

Wembley, United Kingdom 3 months ago

I cannot log in. Every time the system sends me an email, I never receive it.

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Sarah

Bedford, United Kingdom 3 months ago

Top up not showing or added to meter

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Stromness, United Kingdom 3 months ago

Top up succesfull but not added to meter … always the same with Eon ,always some issue

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Vicky

Swansea, United Kingdom 3 months ago

The app is down unable to top up on the app

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Leeds, United Kingdom 3 months ago

after logi9n, page goes blank

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trish brown

Norwich, United Kingdom 3 months ago

Will not let me log in keeps saying password not correct

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Joanne

Derby, United Kingdom 3 months ago

Will not let me top up with any card

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Caragh Binks

Stoke-on-Trent, United Kingdom 3 months ago

Electricity keeps going on and off.
Staffordshire Moorlands uk

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Gina Bartlett

Bradford, United Kingdom 3 months ago

Is there a problem? All my electricity has gone off

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Lynn Johnson

Sale, United Kingdom 3 months ago

Updated app now it won't login.

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Clay

Doncaster, United Kingdom 3 months ago

E-on Next log in not working

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john

Stockport, United Kingdom 3 months ago

cant log in

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Susan Davies

Oswestry, United Kingdom 3 months ago

Unable to log in

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Victor

Exeter, United Kingdom 3 months ago

No heating or hot water in Cranbrook

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John

Northampton, United Kingdom 3 months ago

EOn app not working for supplying meter readings 15.22 31/12/2023

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L B

Aberdeen, United Kingdom 3 months ago

I can open the app but when trying to input the readings it just states 'Loading'.

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Wigan, United Kingdom 3 months ago

Can’t log in to website

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Charlotte black

Birmingham, United Kingdom 4 months ago

Power cut

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Chris

Gravelines, France 4 months ago

Cannot top up via app deleted and reinstalled no luck

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James

Milton Keynes, United Kingdom 4 months ago

EV home charge network down

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E Arzu

Slough, United Kingdom 4 months ago

Can’t top up!!

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Vicki Woods

Newton-le-Willows, United Kingdom 4 months ago

I have no electric in my kitchen or out building however rest of house is OK. I have reset the fuse box and nothing happens

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Georgia

Maidstone, United Kingdom 4 months ago

Have sent multiple requests for a new password, emails not working!

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Pam bennacer

Mansfield, United Kingdom 4 months ago

Can't log on into my account

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Donna

East Grinstead, United Kingdom 4 months ago

I can't login to the app or website

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S waters

Cardiff, United Kingdom 4 months ago

Eon website has been down since last week!

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Lisa staley

Derby, United Kingdom 4 months ago

Electric gone upstairs since heavy winds

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lesley ritrovato

East Ham, United Kingdom 4 months ago

unable to login today ok yesterday

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Suzanne waters

Cardiff, United Kingdom 4 months ago

Unable to top up online

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Wolverhampton, United Kingdom 4 months ago

Cant top up yet again

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Bridgend, United Kingdom 4 months ago

Smart meter has been down for several hours now. I have tried switching the SM off at the mains and then at the back of the SM. I then tried switching it on near the electric meter to no avail!!

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Hallett

Stoke-on-Trent, United Kingdom 4 months ago

Smart meter no display

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Rat Gee

Cardiff, United Kingdom 4 months ago

Unable to log in seems to be a regular thing recently

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S. Hepworth

Devizes, United Kingdom 4 months ago

customer dashboard not loading any details

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T Hunter

Northampton, United Kingdom 4 months ago

Can’t get past login page

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West Bromwich, United Kingdom 4 months ago

App won't load

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Leeds, United Kingdom 4 months ago

Unable to login

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Marcus McMillan

Islington, United Kingdom 4 months ago

Can't login to the app or online account

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d

St Helens, United Kingdom 4 months ago

lagging badly

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Mitcham, United Kingdom 4 months ago

website lagging

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Jodie

Wolverhampton, United Kingdom 5 months ago

Cannot log in to the app

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Madeleine Simmons

Bromley, United Kingdom 5 months ago

Can’t access website

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Kerry

Northampton, United Kingdom 5 months ago

Can not login in to my account via the app and online

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Kay lee

Londonderry, United Kingdom 5 months ago

La4 5qb power outage

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Kathleen Bugden

Norwich, United Kingdom 5 months ago

I can’t login to E.ON give meter reading.

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Chantal

Preston, United Kingdom 5 months ago

How can i top up my meter the site is down the app doesnt work this is ridiculas all my food will go off its freezing cold im unwell and have an operation today very stressful!

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Skipton, United Kingdom 5 months ago

Website not working

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Susan Edwards

Cambridge, United Kingdom 5 months ago

Can't login

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Burntisland, United Kingdom 5 months ago

Eon next app not working

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Chris

Chesterfield, United Kingdom 5 months ago

Can't top up or login to app

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Mike

Fulham, United Kingdom 5 months ago

Unable to log into app

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Darren

Durham, United Kingdom 5 months ago

Unable to login to my account

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Islington, United Kingdom 5 months ago

Cant access my has or el3ctric payments

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m

Gloucester, United Kingdom 5 months ago

Down

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Leyton, United Kingdom 5 months ago

Can’t access the app to top up gas

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David

Tower Hamlets, United Kingdom 5 months ago

Can’t login

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Michelle Bradley

Lincoln, United Kingdom 5 months ago

Can't login, saying password wrong but it's not, tried to reset and not working either

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Darren

Newcastle upon Tyne, United Kingdom 5 months ago

Says something went wrong when trying to top up online

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Mark Cummings

Liverpool, United Kingdom 5 months ago

Cant log on app properly and gas top up not registered

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Nottingham

Birmingham, United Kingdom 5 months ago

Power cut

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Me

Valencia, Spain 5 months ago

Cant login

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Neil

Glenrothes, United Kingdom 5 months ago

Oh dear the website and app is down, guess they won't be getting any money from me this month

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Kathryn Fisher

Wakefield, United Kingdom 5 months ago

I’ve tried all contact numbers non work. How do people get in touch with you

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John Cameron

Glasgow, United Kingdom 5 months ago

Totally useless web site. Unable to login on phone app, Mac or windows laptop.

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Joanna

Leeds, United Kingdom 5 months ago

Can't log in trued 32 times

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Sheffield, United Kingdom 5 months ago

Cannot log in to eon next

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DRB

Morpeth, United Kingdom 5 months ago

Cannot log into e.on next app or website

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Dundee, United Kingdom 5 months ago

Can't log in to account

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Jasmin

Osaka, Japan 5 months ago

Does not let me login to see my account.

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Anne Jamieson

London, United Kingdom 5 months ago

Get a green tick for email address then no response when applying password this has been going on for past 3 days you can email me to let me know you are taking money but can't let me know about server issues

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Jayne Ward

Bridgwater, United Kingdom 5 months ago

I cannot get past the log in to check my account or to top up online. It keeps stating that somethings gone wrong. Is there an outage or site down?

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Karen FoxTibbetts

Broadway, United Kingdom 5 months ago

Can't log
Details unrecognised??

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Southampton, United Kingdom 5 months ago

We have had no electric for two hours.
We have a severely disabled son who needs warmth.
Please advise.
We are registered as needing a generator.
This is now urgent
Please help
TR11 5HR

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Caroline

Selsey, United Kingdom 5 months ago

Unable to login to give a meter reading, tried on my phone, my tablet and my laptop.
Get a green tick for email address but it doesn't like my password, which I know is correct. Tried to change my password but it won't let me do that either.
Very frustrating

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Lee

Croydon, United Kingdom 5 months ago

Website is not working

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Halton, United Kingdom 5 months ago

Won't accept password , won't send new password = no login

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Helen

Manchester, United Kingdom 5 months ago

Can't login to the app. Can login on the website

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Andrew McTiernan

Wakefield, United Kingdom 5 months ago

I am based in Wakefield in the UK and I could not login twenty minutes ago 20.30 local time, now I cannot even get on to the E,on Next website at all just a revolving circle at the top of the screen.

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Claire M

Sheffield, United Kingdom 5 months ago

Won't let you login to dashboard - so can't give readings.

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isaac

Uxbridge, United Kingdom 5 months ago

not logging it

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Manchester, United Kingdom 5 months ago

Can't login

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Chelmsford, United Kingdom 5 months ago

App not working

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R. Thakker

London, United Kingdom 5 months ago

I managed to log into my account yesterday, but failed today; repeatedly. . I do not want to change my Password, so is there anyway you can help ?
A/C Ref. A-BBF9386, No 10 St Davids CL. BN220UZ
Thanks. R Thakker, Tel. 01323 520520, &
email, tandt520@yahoo.com

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Angela

Slough, United Kingdom 6 months ago

I cant get logged on, being trying for two days now!

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Kathleen Walsh

Manchester, United Kingdom 6 months ago

I cannot pay my bill online today. It is saying it does not recognise my log in details and I am using correct ones.

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Dave Liewald

London, United Kingdom 6 months ago

Cannot login to view usage

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London, United Kingdom 6 months ago

No website. No email sent re new tariff.

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William Garton

Aylesbury, United Kingdom 6 months ago

Not showing my bill is not showing I have paid by direct debit showing on my bank statement.Also having difficulty entering my password

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Karen bradley

Lancaster, United Kingdom 6 months ago

Unable to login

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348

Bethnal Green, United Kingdom 6 months ago

Power cut

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Hitti

Hackney, United Kingdom 6 months ago

Login not recognised

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jamie

Coventry, United Kingdom 6 months ago

unable to log in/request new password

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Tracy Skinner

Bethnal Green, United Kingdom 6 months ago

I have been to a couple of shops and not been able to top up my credit

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Simon

Holbeach Clough, United Kingdom 6 months ago

Cant topup again.

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Bonnie Domoney

London, United Kingdom 6 months ago

sp3 5eb no power

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Gill

Poplar, United Kingdom 6 months ago

Can't get online

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Alison Wickham

Gravesend, United Kingdom 6 months ago

Trying to top up on website and app but it keeps saying something went wrong ,all details are correct but still can’t top up

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Mike

London, United Kingdom 6 months ago

Not fit for purpose. Been trying for days

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JT

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

can't log in

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Alun

Exeter, United Kingdom of Great Britain and Northern Ireland 7 months ago

Unable to log in to account for the past 7 days.

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Robert

Leicester, United Kingdom of Great Britain and Northern Ireland 7 months ago

I cannot login to the Eon next Website. Error message says An Error Occurred. It has been like this for 3 weeks.

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Reading, United Kingdom of Great Britain and Northern Ireland 7 months ago

Cannot log in to eon next - error message - error occurred

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D m

Manchester, United Kingdom of Great Britain and Northern Ireland 7 months ago

No power have topped up on phone payment taken. No power

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Angela Fletcher

Sheffield, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can’t log on to account

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Keith Dobson

Macclesfield, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can't log in

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Conwy, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can't top up my smart meter on the mobile app and only open from tomorrow

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Maureenaillud Aillud

Manchester, United Kingdom of Great Britain and Northern Ireland 7 months ago

Error message when trying to find standing charges

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London, United Kingdom of Great Britain and Northern Ireland 7 months ago

I cannot get into the app or online to top up.
Everything else on my phone is fine via the Internet it's just eon and my credit is about to go

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Plymouth, United Kingdom of Great Britain and Northern Ireland 7 months ago

Unable to login either online or via app

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P Patel

Plymouth, United Kingdom of Great Britain and Northern Ireland 7 months ago

Unable to login either online or via the app

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Mr John Hayes

Thorpe Saint Peter, United Kingdom of Great Britain and Northern Ireland 7 months ago

App not working, will not open. I have uninstalled and reinstalled. Still not working how do I top up

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A

Los Angeles, United States of America 7 months ago

Error to access information of the account and pay bills

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K harrod

Upholland, United Kingdom of Great Britain and Northern Ireland 7 months ago

Yes im disabled and almost out of credit and cant top up online

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Les

Deeside, United Kingdom of Great Britain and Northern Ireland 7 months ago

App not working can't login customer service phone not answering..

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Bynea, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can’t log in

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Paul

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

Cannot logon

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Emma

Warrington, United Kingdom of Great Britain and Northern Ireland 7 months ago

I can’t top up online or over the phone

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London, United Kingdom of Great Britain and Northern Ireland 8 months ago

cant log in

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Harry brown

Linkoping, Sweden 8 months ago

I have to put up my friend and children as she has no electricity due to not being able to fed the meter.

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Mervyn Hale

Amsterdam, Netherlands 8 months ago

Unable to sign in

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Nicola davies

Newport, United Kingdom of Great Britain and Northern Ireland 8 months ago

i cant make a payment on my electric eon account

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Waz

Leeds, United Kingdom of Great Britain and Northern Ireland 8 months ago

Not good

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Keith O'Connell

London, United Kingdom of Great Britain and Northern Ireland 8 months ago

Unable to login

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Edgefield, United Kingdom of Great Britain and Northern Ireland 8 months ago

Can’t get into eon next my account

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Carl

London, United Kingdom of Great Britain and Northern Ireland 8 months ago

Can’t log on

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Linda

Sheffield, United Kingdom of Great Britain and Northern Ireland 8 months ago

I can't log in. Yes my email and password are correct. I can't even reset password.

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Calvin

Olomouc, Czechia 8 months ago

can't login for the past whole week

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Anthony mccunnell

Sheffield, United Kingdom of Great Britain and Northern Ireland 8 months ago

Can't log into my account

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Micky

Luzern, Switzerland 8 months ago

Unable to log in into my account all morning

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david peacock

Santanyi, Spain 8 months ago

can't get it to send email to reset password

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Rosemary Donkin

Swindon, United Kingdom of Great Britain and Northern Ireland 8 months ago

Can’t get on website to send my energy usage for last month

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Tom

Baie Lazare, Seychelles 8 months ago

Can't log in... ...and can't reset password (as an alternative option)!

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Williamanthonyhealth&fitness

Scalloway, United Kingdom of Great Britain and Northern Ireland 8 months ago

Can’t excess site as normal to put meter reading in

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Brandon

York, United Kingdom of Great Britain and Northern Ireland 8 months ago

Can’t login or reset password

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Kris Allan

Manchester, United Kingdom of Great Britain and Northern Ireland 8 months ago

Can’t login or reset password

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George Doughty

Birmingham, United Kingdom of Great Britain and Northern Ireland 8 months ago

There is no website or log in details completely down .

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Carl

Birmingham, United Kingdom of Great Britain and Northern Ireland 8 months ago

Can’t login on app or website

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London, United Kingdom of Great Britain and Northern Ireland 8 months ago

Not able to login

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amna azam

Multan, Pakistan 9 months ago

cant login to eon next account

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Olga

Morzine, France 9 months ago

Can't log in and can't reset my password

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Dom

Cambridge, United Kingdom of Great Britain and Northern Ireland 9 months ago

Cannot make payment.no issues before

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Kim Adams

Plymouth, United Kingdom of Great Britain and Northern Ireland 9 months ago

Unable to get online to the E app.
My WiFi is working

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Mrs merchant

Durham, United Kingdom of Great Britain and Northern Ireland 9 months ago

App won’t opem

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B

Vasteras, Sweden 9 months ago

Problem resetting password

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Ben

Tokyo, Japan 9 months ago

Iv been unable to logon for days,. Reported to eon who advise that there is a problem with some peoples login but advise it should be fixed shortly - still waiting…

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Stephen hewitt

, 9 months ago

I cannot get onto the app to top up using my barcode

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Deborah Marshall

, 9 months ago

Cannot log in or reset password

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, 9 months ago

I can’t log on or change password

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Gary

Alicante, Spain 9 months ago

Can't login. I know credentials are correct. However even going down the reset password route doesn't work.

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Selwyn Smith

Bicester, United Kingdom of Great Britain and Northern Ireland 9 months ago

My overnight usage was normally less than 0.70p. It is now over £1.20.
My account number is
A-AA954955.
16 Diane Drive
Rhyl
Ll18 2nh.

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Barry Dhillon

George Town, Malaysia 9 months ago

Cannot log on been like this for 3 weeks

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Lynn turner

Kolimvarion, Greece 9 months ago

I am unable to login as it says we are having trouble logging you in, I have had the same email and password for a number of years.

Regards

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Matt Richards

Riisipere, Estonia 9 months ago

Unable to login via app or website. Also unable to reset password

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Monica Lewis

Dublin, Ireland 9 months ago

I cannot log in with my password I have been using for a long time . Thought on change password , told me retry later . Left it as it was . Could not send I. Meter readings . Do sent an email with reading instead.

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Sue Cresswell

Sheffield, United Kingdom of Great Britain and Northern Ireland 9 months ago

Can’t get onto my account to give my meter readings as accurate as possible before the prices go up.

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Moulkion, Greece 9 months ago

Can't log on since this morning

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Bridget Mahoney

Alicante, Spain 9 months ago

Login is not working, nor is app. I need to submit my readings before the price change

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Fort Lauderdale, United States of America 10 months ago

Cannot log in

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D

London, United Kingdom of Great Britain and Northern Ireland 10 months ago

Unable to log in

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Christine waldron

Hempstead, United Kingdom of Great Britain and Northern Ireland 10 months ago

Power went off during night no readings on meter I’m on key pre payment won’t reset to tell me what’s left

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V barrett

Dinan, France 10 months ago

Login error website and app

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Frequently Asked Questions

We have recently sent browser requests to Eonenergy.com and it's up and running with status code 200 (UP) and a response time of 1.88 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Eonenergy.com, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.