Is Ee.co.uk down - May, 2024?

EE Outages and Status
EE Logo

EE (or Electronic Engineering) is the branch of engineering that deals with the design, construction, and maintenance of electrical systems. It covers a wide range of areas including computer engineering, telecommunications, power engineering, and signal processing. EE professionals create complex systems that enable humans to interact with their environment using technology. They are responsible for designing, creating, and working on electrical components, networks, and systems.

Last check: Just Now |

URL Checked:

https://ee.co.uk/

Last Down:

not recently

Response Time:

15.02 ms.

ee.co.uk outages reported by users in the last 24 hours

Possible EE outages reported in the last 24 hours!

This chart shows the number of EE outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

EE Outage Locations

Location

Reports

Last Reported

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Tower Hamlets, England, GB

480

2 hours ago

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Glasgow, Scotland, GB

43

5 days ago

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Fayssac, Occitanie, FR

1

18 days ago

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Paris, Île-de-France, FR

3

25 days ago

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Swansea, Wales, GB

26

1 months ago

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Craigavon, Northern Ireland, GB

5

2 months ago

FR Flag Icon

Fresselines, Nouvelle-Aquitaine, FR

1

2 months ago

PL Flag Icon

Poznan, Greater Poland, PL

1

4 months ago

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Cork, Munster, IE

1

4 months ago

DE Flag Icon

Frankfurt am Main, Hesse, DE

1

6 months ago

HK Flag Icon

Central, Central and Western District, HK

1

6 months ago

PT Flag Icon

Portimão, Faro, PT

1

7 months ago

ES Flag Icon

San Sebastian de los Reyes, Madrid, Comunidad de, ES

1

7 months ago

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, ,

3

ago

Most common EE problems reported by users

61

E-mail

39

Voicemail

Are you experiencing issues with EE right now?

Is ee.co.uk not working for you? If you are having issues with EE, please use one of the options below to report a problem with the service

Ee.co.uk website response status history

Date and Time

Response Time

Status Code

27 May 2024 - 16:23

15.02 ms.

200

27 May 2024 - 10:50

1.4 ms.

200

27 May 2024 - 02:13

9.82 ms.

200

26 May 2024 - 19:45

1.36 ms.

200

26 May 2024 - 14:07

1.33 ms.

200

26 May 2024 - 06:16

9.82 ms.

200

26 May 2024 - 00:59

1.53 ms.

200

This table shows the ee.co.uk outage requests and response browser checks executed automatically by the SiteDown service. All data in the table is in the UTC time zone. If EE is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

General Tips to Fix an Ee.co.uk

  • Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join EE Discussion

Suggestions? Issues? Outages?
Please share your EE experience with other users around the globe.

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David Clarke

Bristol, United Kingdom 6 days ago

no/slow internet, very haphazard, keeps dropping

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Randspovey@btinternet.com

Saltash, United Kingdom 1 week ago

Can't hear the other person on phone. But it's OK on WhatsApp

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Emma Serafin

Tipton, United Kingdom 2 weeks ago

No signal

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stu hoskin

Plymouth, United Kingdom 3 weeks ago

unable to top up pay as you go using the 150 number

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Chesterfield, United Kingdom 3 weeks ago

doesnt work

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Andrew Farrow

Stowmarket, United Kingdom 3 weeks ago

logged in but unable to view or purchase add ons

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AlanP

Paris, France 3 weeks ago

No Signal for 2 days now, PostCode: LU79GT

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Rafal

Paris, France 3 weeks ago

No EE network in Pitstone

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Peterborough, United Kingdom 1 month ago

I have no mobile coverage in peterborough

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Violetta

Oxford, United Kingdom 1 month ago

Phones do not connect to the zervice

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D

City of Westminster, United Kingdom 1 month ago

Not loading even thought Phone is showing data signal

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David

, 1 month ago

No / Poor 4G signal at EX2 7HR where previously it has been excellent.

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kezza

Hull, United Kingdom 1 month ago

ee appears to be down in hull

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Me

Southwark, United Kingdom 1 month ago

I have got about 7gb for my mobile data yet when my data is on I have no access to the Internet
What is going in with this network now
Someone tries to call me and it instantly goes into voicemail

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Penge, United Kingdom 1 month ago

No EE signal in biggin hill

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Jane

Swansea, United Kingdom 1 month ago

Moffat, Beattock, dumfries no signal

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John Etheridge

Runcorn, United Kingdom 1 month ago

EE app not working

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Josh

Tower Hamlets, United Kingdom 1 month ago

seems to be not working. Error msg is saying "Bad Request"

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A.watt

Newcastle upon Tyne, United Kingdom 1 month ago

Internet is not working

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Emma

Nottingham, United Kingdom 1 month ago

Can make calls, saying service busy

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Joe

Edinburgh, United Kingdom 1 month ago

Can't receive calls or texts

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Diane

Bristol, United Kingdom 1 month ago

Can’t call no one no internet

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Southampton, United Kingdom 1 month ago

No signal

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Gruzel

Stratford, United Kingdom 2 months ago

24 hours now, heard lots of others nationwide offline too. No help from ee, no explanation either. Cornwall

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Nick

Durham, United Kingdom 2 months ago

Middlesbrough Over a week with no mobile internet or phone signal - having to rely on WiFi and WiFi calling. When out, phone shows full signal and internet but nothing connects - what am I paying for????

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Laurie

Manchester, United Kingdom 2 months ago

Still no phone Internet in Manchester despite ee saying the issue was resolved

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Gemma

Southwark, United Kingdom 2 months ago

Not able to send text messages.

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Chris moreland

Glasgow, United Kingdom 2 months ago

No broadband at all all day

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Amersham, United Kingdom 2 months ago

Bad request

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Tom

Manchester, United Kingdom 2 months ago

Can't connect to mobile Internet in middlesbrough

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LC

Rochdale, United Kingdom 2 months ago

Cannot access the internet on phone for a few hours now

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Aneta

Southwark, United Kingdom 2 months ago

Cannot make any call noboody can call me

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Mrs McN

Newcastle upon Tyne, United Kingdom 2 months ago

None all day

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dave

Kidlington, United Kingdom 2 months ago

Colchester - No Signal

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London, United Kingdom 2 months ago

No signal

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Michael Mallon

Craigavon, United Kingdom 2 months ago

When trying to make a call the phone says network not available

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Val

Southampton, United Kingdom 2 months ago

I can’t make or receive calls.

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Henstridge, United Kingdom 2 months ago

internet network signal problem

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Telford, United Kingdom 2 months ago

no connection to mobile internet for the last 5 hours!!! and problem with log in the app

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Theresa

Bristol, United Kingdom 2 months ago

Very slow 2g only

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Adam

Sheffield, United Kingdom 2 months ago

M6 Salford No wifi

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sonya

Consett, United Kingdom 2 months ago

call not connecting

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Brent, United Kingdom 2 months ago

Nothing for 3 hours

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Baldock, United Kingdom 2 months ago

Absolutely hate EE. Never have a good Signal especially at CB21

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Sue

Emsworth, United Kingdom 2 months ago

No coverage with EE in Aldridge West Midlands

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Neil stowe

Sheffield, United Kingdom 2 months ago

No signal for last 14 hours.
La12 8LZ

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London, United Kingdom 2 months ago

On and off since 8pm 01/03

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mark poppy

Hackney, United Kingdom 2 months ago

cannot make calls

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Southport, United Kingdom 2 months ago

No network

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Jim Glaister

Newcastleton, United Kingdom 3 months ago

Cannot phone out and 4g ot working so no signal when out and about . Very annoying

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Big TOm

Manchester, United Kingdom 3 months ago

LS17 knackered.

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Cardigan, United Kingdom 3 months ago

No signal since 0730

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Kay Rees

Bristol, United Kingdom 3 months ago

It's telling me not connected to server

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Ben

Birmingham, United Kingdom 3 months ago

No internet.

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peter

Newcastle upon Tyne, United Kingdom 3 months ago

Checkout not working

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ABS

London, United Kingdom 3 months ago

all 5 family phones unable to use data, phone or texts

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Birmingham, United Kingdom 3 months ago

Internet down for days now

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Oliver

Stockport, United Kingdom 3 months ago

Keep getting sorry looks like a technical error when ever I open a page in the shop

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John duffy

Harpenden, United Kingdom 3 months ago

Cant make calls .07983444729

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philbike1@tiscali.co.uk

London, United Kingdom 3 months ago

Not working - site states " Sorry You Can'r Access My EE Right Now" - This for several days. Considering moving.

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City of Westminster, United Kingdom 4 months ago

i cant login in to myee to change my contract plan

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Newtyle, United Kingdom 4 months ago

Not working

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Louth, United Kingdom 4 months ago

Can't log in to EE site.

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William Steel

York, United Kingdom 4 months ago

No signal at all

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Bristol, United Kingdom 4 months ago

Won't load to uograde

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Jennifer

Plymouth, United Kingdom 4 months ago

No mobile phone signal

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Getting-boring-now

Islington, United Kingdom 4 months ago

Problem December/January EE
WD3

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Nottingham, United Kingdom 4 months ago

Sick of ee pay the highest price and I've had no broadband all night I will be ringing them in the morning and I will cancel it it really is shit

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Dave

Hackney, United Kingdom 4 months ago

No internet/ mobile phone 5g poor

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Southwark, United Kingdom 4 months ago

Broadband has totally gone off

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Louise

Bristol, United Kingdom 4 months ago

I've had no signal since yesterday

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Dave

Islington, United Kingdom 4 months ago

It really slow and drops out alot for passed few days

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Nathan

Southampton, United Kingdom 4 months ago

Get to check out page and it keeps displaying
SORRY! THERE WAS A PROBLEM WHILE TRYING TO DISPLAY THE PAGE.

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Liz Runton

Axminster, United Kingdom 4 months ago

No signal on mobile phone since yesterday afternoon!!!

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Aleksandra Lamb

Birmingham, United Kingdom 4 months ago

No broadbamd

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Adrian Torri

London, United Kingdom 4 months ago

No service

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Mr webb

Cardiff, United Kingdom 4 months ago

Loss of signal post code SY234BP

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F

Cardiff, United Kingdom 4 months ago

Intermittent total blackout over last few days

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J

Rowley Regis, United Kingdom 4 months ago

Lest 24 been down

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Christina

London, United Kingdom 4 months ago

Internet keeps switching off

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Carol Seager

Cardiff, United Kingdom 5 months ago

No broadband since 8am

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Disappointed

Exeter, United Kingdom 5 months ago

pathfinder village no phone signal for nearly two days, wonderful ee!!!

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Pamela waring

Birmingham, United Kingdom 5 months ago

No internet

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Jim hunter

Wallsend, United Kingdom 5 months ago

Can't receive in coming calls

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RICHARD

Wimbledon, United Kingdom 5 months ago

Not receiving texts

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Della lawcock

Middlesbrough, United Kingdom 5 months ago

EE outage north shields area

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Luke

Newcastle upon Tyne, United Kingdom 5 months ago

No signal or mobile internet

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Lynda Nation

London, United Kingdom 5 months ago

Had no mobile phone text for 6 hrs an I’ve spoken to friends with re an their having same trouble

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S Clarke

Deeside, United Kingdom 5 months ago

No signal showing for 3g,4g,5g.from 8 pm today.

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Martin

Glasgow, United Kingdom 5 months ago

Been having network issues the past couple of days and it’s ridiculous….

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Debbie Latimer

Darlington, United Kingdom 5 months ago

Phone not working

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Halifax, United Kingdom 5 months ago

No signal

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Workington, United Kingdom 5 months ago

No internet whatsoever

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Neil

Sheffield, United Kingdom 5 months ago

Nothing working

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Mrs janet wright

Barrow upon Humber, United Kingdom 5 months ago

only got emergency calls only

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Mr P Mason

Birmingham, United Kingdom 6 months ago

2mbps down, <1 up at 16.11hrs. Dropped midday with complete loss. No mention on any website - ee or otherwise. What on earth is going on?

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Margaret Rowley

Belfast, United Kingdom 6 months ago

Can't make or receive calls. Says no EE

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Newcastle upon Tyne, United Kingdom 6 months ago

Down at hollystone Newcastle upon Tyne

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Custom House, United Kingdom 6 months ago

Why Sainsbury's have you not working

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Andrew Norris

Manchester, United Kingdom 6 months ago

very slow download speeds over the last few days

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John

London, United Kingdom 6 months ago

Wont let make a order keeps saying we’re making some changes

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Aaron

London, United Kingdom 6 months ago

Can’t top up

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Roddy Mackenzie

Ullapool, United Kingdom 6 months ago

Signal keeps breaking up

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B Scully

Durham, United Kingdom 6 months ago

No signal

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Kirstie

Waterlooville, United Kingdom 6 months ago

No signal can’t make calls

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David Pickin

Berwick-Upon-Tweed, United Kingdom 6 months ago

Can't phone or receive calls

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David Clarke

Bristol, United Kingdom 6 months ago

No service at all no calls no internat

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Taz

Southwark, United Kingdom 6 months ago

Internet on and off for no reason, mostly off

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Ballymena, United Kingdom 6 months ago

I am not receiving calls

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Glyn

Mablethorpe, United Kingdom 6 months ago

Cannot view my bill.
Site says try again later

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Andy mcdonald

Hatfield, United Kingdom 6 months ago

TS18 3HX
Total blackout
Need best mast for 5 bar of signal

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Claire

Hemel Hempstead, United Kingdom 6 months ago

No broadband

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Nigel Farrage

Carlisle, United Kingdom 6 months ago

5th day EE absolutely terrible in North East area.
Complaint to EE got ignored.
Total blackout in some areas.
EE used to be the best.
But lately a total joke.

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Michael Hide

Salford, United Kingdom 6 months ago

No connection all day

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Jeanette Hau

Glasgow, United Kingdom 6 months ago

I cannot make phone calls on my mobile phone. If I ring my mobile phone from my landline it rings but then says my number is temporarily unavailable.

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Glasgow, United Kingdom 6 months ago

broadband part of website down

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Susan Day

Sheffield, United Kingdom 7 months ago

I cannot sign into my ee account

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Anstruther, United Kingdom 7 months ago

No Internet

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Paul

Ramsgate, United Kingdom 7 months ago

EE broadband down in Broadstairs, Kent

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Faye Andrews

Wembley, United Kingdom 7 months ago

No internet service

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Dr M

Cambridge, United Kingdom 7 months ago

issues with EE voice mail sending spurious alerts

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Bedford, United Kingdom 7 months ago

Website down

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tracey clues

Salisbury, United Kingdom 7 months ago

EE has had no internet for the past 3 days unless you can connect to WiFi absolutely disgusting

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b lowndes

Preston, United Kingdom 7 months ago

not getting mobile internet on my phone

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Carole Hilton

Aylesbury, United Kingdom 7 months ago

Computers won't connect to internet

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Sam Gardner

Poplar, United Kingdom 7 months ago

No reception and Data not working either - Preston Lancashire

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Catherine Owen

Cheltenham, United Kingdom 7 months ago

Once logged into my account on ee, I can’t view anything such as bills, plans etc. I keep getting a message “There seems to be a problem..”

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Ann pemberton

Peterborough, United Kingdom 7 months ago

Constantly no signal

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Tom

Bathgate, United Kingdom 7 months ago

Can't access my ee, website cursor continually turning, also saying problem with my account!

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Mike Rayment

Manchester, United Kingdom 7 months ago

The text service isn't working. I am supposed to have unlimited on texts and calls but cannot even find out if that is the case as my £40 add-on isn't shown anywhere on any of their nonsense pages, website, or app?

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Lynn wile

Leeds, United Kingdom 7 months ago

Very slow connection

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Manchester, United Kingdom of Great Britain and Northern Ireland 7 months ago

No signal for over two hours even after turning the phone on and off.

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Croydon, United Kingdom of Great Britain and Northern Ireland 7 months ago

Fibre speed can’t stream anything at all fire stick won’t load apps and now has disappeared completely

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Tammy

Manchester, United Kingdom of Great Britain and Northern Ireland 8 months ago

No data service for the last 3 hours

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London, United Kingdom of Great Britain and Northern Ireland 8 months ago

Emergency calls only

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Alex perrett

Liverpool, United Kingdom of Great Britain and Northern Ireland 8 months ago

Mine and my daughters phone not working

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Patrick

Manchester, United Kingdom of Great Britain and Northern Ireland 8 months ago

No mobile or online network available in my area since 9:13am today.

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Aylesbury, United Kingdom of Great Britain and Northern Ireland 8 months ago

No connection in Wendover bucks

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Newcastle upon Tyne, United Kingdom of Great Britain and Northern Ireland 8 months ago

Unable to checkout

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Becky

Arnhall, United Kingdom of Great Britain and Northern Ireland 8 months ago

I haven’t had any phone signal or data signal all day.

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David Allen

Leeds, United Kingdom of Great Britain and Northern Ireland 8 months ago

Trying to set up ee/tnt your website keeps saying “experiencing technical problems right now, please try again later” but this site says it’s working!!&

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Carole McCartney

Southport, United Kingdom of Great Britain and Northern Ireland 8 months ago

No or very little service

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Diana hunter

West Row, United Kingdom of Great Britain and Northern Ireland 8 months ago

My phone won't let me make calls says not connected to network and my husband's phone too

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Street, United Kingdom of Great Britain and Northern Ireland 8 months ago

Down down down calls and internet

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Shevington, United Kingdom of Great Britain and Northern Ireland 8 months ago

Cannot gift data, check usage on website or the app

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Azorra

Salisbury, United Kingdom of Great Britain and Northern Ireland 8 months ago

Can't access bill information on website

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Cader

Llanenddwyn, United Kingdom of Great Britain and Northern Ireland 8 months ago

Website down again for maintenance, 11th of September 2023

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Karen

Exeter, United Kingdom of Great Britain and Northern Ireland 8 months ago

Can’t gift dater keeps saying can’t show dater right know

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Jenny

Birmingham, United Kingdom of Great Britain and Northern Ireland 8 months ago

I've topped up my sons phone today at 6pm and he receives a message to say he's run out of data please top up????

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roow

Manchester, United Kingdom of Great Britain and Northern Ireland 8 months ago

can't make or receive calls all day how much longer is this going on
won't be paying my bill at this rate

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London, United Kingdom of Great Britain and Northern Ireland 8 months ago

Can’t make or receive calls in E1 area

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Mandy

London, United Kingdom of Great Britain and Northern Ireland 8 months ago

Yes I cannot call my daughter who is a EE member but I can call her on her 02 number

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Alan Moss

Skelmersdale, United Kingdom of Great Britain and Northern Ireland 8 months ago

Unable to receive or make some calls

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Eileen

Filey, United Kingdom of Great Britain and Northern Ireland 8 months ago

Can’t make calls

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Liz Ali

Reading, United Kingdom of Great Britain and Northern Ireland 8 months ago

no signal in house and some areas outside. can't connect to app as it keeps kicking me out.

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London, United Kingdom of Great Britain and Northern Ireland 8 months ago

The phone keeps dropping and noone can hear me

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Steve Summers

Exeter, United Kingdom of Great Britain and Northern Ireland 9 months ago

Dreadful internet service in PR4 4SY. Its been like this for weeks now and not improving. Barely getting 400kbps!! with a promised 40mbps.

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David Clarke

Coedpoeth, United Kingdom of Great Britain and Northern Ireland 9 months ago

getting a ping of 280ms download of 0.22mbps and upload of 0.67mbps. This is diabolical I pay for unlimited data at the best speeds and what i have had for over a month are the worst speeds with a connection that drops constantly. All I get from EE is there is a known fault that is being worked and will be fixed within 16 hours. A month isn't 16 hours.

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Carl

Portsmouth, United Kingdom of Great Britain and Northern Ireland 9 months ago

Very little signal if any right now I only have 1 bar very disappointed with EE this has been going on for months now thinking about leveing EE as well as the increasing bill after we was told the price will not go up it just take the pee

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Mark Bamford

Trevor, United Kingdom of Great Britain and Northern Ireland 9 months ago

Account logon looping

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Ian

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

Can't log in to my ee

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Wasser

Reading, United Kingdom of Great Britain and Northern Ireland 9 months ago

Wont pass the authentication stage.

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sarah

Swindon, United Kingdom of Great Britain and Northern Ireland 9 months ago

Joined ee last Friday and we have had zero broadband since changing and they have the cheek to send the first bill.

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Darren

Basingstoke, United Kingdom of Great Britain and Northern Ireland 9 months ago

Mobile internet not working in the biggin hill area

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Steve

Warrington, United Kingdom of Great Britain and Northern Ireland 9 months ago

App and website not workinh

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Steve H

Whiteley, United Kingdom of Great Britain and Northern Ireland 9 months ago

Times out with "not available at the moment, try the website" - the website reports: "
There seems to be a problem...
Sorry, we’re having a little difficulty right now. Try refreshing the page. You can still visit the other areas of EE."

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Paul

Bournemouth, United Kingdom of Great Britain and Northern Ireland 9 months ago

Website via App soooooo slow, two green dots keep going around and around, tried accessing via PC slightly better

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Uralius

, 10 months ago

Issues with EE data, switched on a VPN and boom everything runs smoothly.

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craig

London, United Kingdom of Great Britain and Northern Ireland 11 months ago

i can not log in and unable to make any purchases

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London, United Kingdom of Great Britain and Northern Ireland 11 months ago

Latest ee.co.uk screenshot
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Frequently Asked Questions

We have recently sent browser requests to Ee.co.uk and it's up and running with status code 200 (UP) and a response time of 15.02 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Ee.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.