Is Hivehome.com down - May, 2024?
Hive Outages and Status
Hive is a data warehouse software solution for querying and managing large data sets stored in the Hadoop Distributed File System (HDFS). It provides an SQL-like interface for querying the data and is used to support big data analytics applications. Hive provides a number of features, such as scalability, extensibility, and fault-tolerance, that make it suitable for large-scale analytics tasks.
Hive user
Southampton, United Kingdom • 1 week agonot able to log in
Julie
Warrington, United Kingdom • 2 weeks agoSpinning circle on app since 6pm 17/4. Occasionally gives login screen but when I enter password, get spinning circle again. Same on phone and ipad. No problem with my internet connection.
Crawley, United Kingdom • 2 weeks ago
Usage won’t load
Janet
Warrington, United Kingdom • 2 weeks agoApp not working can't login on any device
Colin crawford
Newcastle upon Tyne, United Kingdom • 4 weeks agoHeating keeps coming on at night to 20 degrees when not scheduled to do so
Kerry
Stockport, United Kingdom • 1 month agoHive app is offline and won't connect to the thermostat or hub.
Harringay, United Kingdom • 1 month ago
Not connecting , live chat unavailable
Joy Barnard
Tranent, United Kingdom • 1 month agoApp stopped updating again and thermostat set at random temperature this morning at 6am
Lewisham, United Kingdom • 1 month ago
All offline suddenly
Welling, United Kingdom • 1 month ago
Not loading
Marshall
Dunfermline, United Kingdom • 1 month agoApp down in uk
Mansfield, United Kingdom • 1 month ago
Hub not connecting to network
David Foster
Brighouse, United Kingdom • 1 month agoMy hive hub is not working l have tried rebooting several times but to no avail.
Manchester, United Kingdom • 1 month ago
Hive hub not connecting to internet
Alan
Yilan, Taiwan • 1 month agoNo connection
Ian Baldwin
Bromley, United Kingdom • 1 month agothe time is wrong on the thermostat.
It is 9hours and 10 mins slow.
we can only heat by using override and heating is on when we are in bed!
Damian
West Cowes, United Kingdom • 1 month agoHive app and hub reports offline, thermostat and home internet working fine. Looks like a hive problem (again)
Mullingar, Ireland • 1 month ago
Devices unresponsive
Bob
London, United Kingdom • 1 month agoApp for apple devices still showing offline. Hive controller still working. Obviously an app issue. Needs sorting. Hive proving to be unreliable.
Dave
Batley, United Kingdom • 1 month agoApp showing offline. wifi working without problems elsewhere. Its a Hive issue
Slough, United Kingdom • 1 month ago
Logged out and cannot log back in
Teresa
Wimbledon, United Kingdom • 1 month agoStates offline - rebooted everything, still offline but Wi-Fi working fine
Buba
Tonypandy, United Kingdom • 1 month agoCan't see anything when I click on the app,,it's been like this for the whole day.
Steve
Slough, United Kingdom • 2 months agoApp not working and can’t login through website either
Slough, United Kingdom • 2 months ago
I've been logged out. It won't recognise my email address and password and won't send an email to reset the password.
AA
Edinburgh, United Kingdom • 2 months agoApp not working on any device
Chris
Slough, United Kingdom • 2 months agoWhen i refresh it says something wrong. And i have to turn my phone off and sign in to get into app
Deborah Atkinson
Wandsworth, United Kingdom • 2 months agoWon't turn heating off today. Last week wouldn't turn heating on.
Allan F
Leicester, United Kingdom • 2 months agoApp pulses when trying to open. When it does open, it’s inoperable.
Terry Baker
Chesterfield, United Kingdom • 2 months agoHub keeps drifting offline. Restored by deleting app and downloading again. Looks like prob with new app
Martlesham, United Kingdom • 2 months ago
Hive offline
Swindon, United Kingdom • 2 months ago
App offline or not displaying correct info - since update!!!
Granger
Falkirk, United Kingdom • 2 months agoApp has been problematic for weeks now and despite being aware of this, Hive seems not to have the skillset to effect a repair.
They're pushing Hive paid services, but there's no way I'd be forking out money for anything provided by them.
Chester, United Kingdom • 2 months ago
App not worked can't connect no WiFi issues. Uninstalled it ...useless
MMac
Aberdeen, United Kingdom • 2 months agoTurned heating up, it's not telling boiler to fire up. This is the 4th time this has happened in as many months! Then all of a sudden it will start working again! Seriously thinking of taking it out and putting big standard thermostat in. It's always on coldest days/nights
Clemente 56
Bristol, United Kingdom • 2 months agoApp front end does not reflect the current schedule. I have to go to the schedule and make a change for it to update. It's currently showing yesterday's schedule and temperature. I'm not certain when it started, but I first noticed it about four weeks ago. I know Hive are aware of the issue, I don't understand how the don't have the expertise to fix it.
Leeds, United Kingdom • 2 months ago
This has been an on going problem now. The heating is set on timer and it doesn’t work half of the time. It wasted a lot of energy when I thought the heating is off but it’s still on for until I go check it and it shouldn’t be the case!
Sarah Jones
Byfleet, United Kingdom • 2 months agoYes hive issues
Mkhalifa
Spixworth, United Kingdom • 2 months agoDevice are showing office line , yet all devices are connected and operating manually
Sam lawrie
Glossop, United Kingdom • 3 months agoNot connecting
John
London, United Kingdom • 3 months agoSwitched heating on when not scheduled, 3 hours during the evening. Checked the schedule several time, so I can’t find out what’s going on but it is costing us money
Dave
Bonnybridge, United Kingdom • 3 months agoApp not showing correct information, although heating functioning correctly
Blackwood Wales
Bargoed, United Kingdom • 3 months agoMy is Hive working, but the app still says my heating and lights are all off line. They came back on line briefly, but are now showing as all off line again.
Hounslow, United Kingdom • 3 months ago
Offline
Lymington, United Kingdom • 3 months ago
Down
London, United Kingdom • 3 months ago
App not synching
paul limmer
London, United Kingdom • 3 months agoCurrent app is getting screwed. It's causing issues with controls. Eg 1 trv is shoing its set to protect yet NOTHING IS SET THAT LOW. I also keep getting a flash to tell me my hub is defunk despice replacing it ladt august after you cut me off at the knees and forced me to buy a new one despite the old one still workinh
Teresa Stonehouse
Bury St Edmunds, United Kingdom • 3 months agoCan't load site and status.hivehome.ie is doen
Jennifer breakspear
Fleet, United Kingdom • 3 months agoComes up with off line go on to help fix it but nothing comes up
Sara
North Finchley, United Kingdom • 3 months agoHeating not coming on when scheduled to in the morning. Not responding to Schedule.
HIVE say there’s a problem their end and they are looking in to it. Others have reported the same issue.
Milltimber, United Kingdom • 3 months ago
Offline. Help not working on app
Pee off house owner
Leeds, United Kingdom • 3 months agoNot been working properly for two weeks.
App not sending details to boiler. So you have no heat despite it calling
Moreton in Marsh, United Kingdom • 3 months ago
Hive seems to be down at 22:07
Dan
Peterborough, United Kingdom • 3 months agoApp says offline but thermostat and hub all connected
Hugh
Glasgow, United Kingdom • 3 months agoHive app on iPhone keeps going offline despite it being online on ipad
Vinny
Northampton, United Kingdom • 3 months agoHas been offline e for 2 weeks. Tried 3v3ry troubleshoot advised by HIV
Cricklewood, United Kingdom • 3 months ago
Seems like my heating is stuck on the schedule for yesterday afternoon.
Gregor
Andover, United Kingdom • 3 months agoShows. Any see hub.
Sue Bowyer
Bradford, United Kingdom • 3 months agoHad issue over last few days in Huddersfield
Geoff gypps
Leicester, United Kingdom • 3 months agoWhy is Hive not connecting
Ruth Paterson
Edinburgh, United Kingdom • 3 months agoHive heating schedule not coming on. Boost working. Hot water schedule working but hive not switching on heating when scheduled
Mr Grumpy
Worksop, United Kingdom • 3 months agoControl unit has been cutting out between 17.30 till 19.15
Martyn Sherratt
Birmingham, United Kingdom • 3 months agoSince updating the app my temperature control does not operate properly the temperature selected does not always register. I have to go into the app and alter the temp again. Got home to a cold house today after setting the temp remotely.
HY Tang
Newham, United Kingdom • 3 months agoHive displaying everything offline
Then some back on
How long will you take to fix the problem
Slough, United Kingdom • 3 months ago
Can't login or change password
Dawn
Slough, United Kingdom • 3 months agoUnable to login to my account
Inverness, United Kingdom • 3 months ago
Heating still not working
Inverness, United Kingdom • 3 months ago
Heating stopped working
Peter
Farnborough, United Kingdom • 3 months agoCan’t log into app since latest update
Michelle
Glasgow, United Kingdom • 3 months agoHive app not working. Reinstalled and can't login
Harj
Eastleigh, United Kingdom • 3 months agoApp is backup now
Nottibgham
Nottingham, United Kingdom • 3 months agoApp not responding
London, United Kingdom • 3 months ago
Dead
Harj
Eastleigh, United Kingdom • 3 months agoUnable to connect to hive hub
Wayne
Dartford, United Kingdom • 3 months agoHive app not working/connecting - I have identified Issue with Salesforce, who are the third party cloud service provider for Hive.
John Melia
Winsford, United Kingdom • 3 months agoCan’t login to app
PLug
London, United Kingdom • 3 months agoandroid app displays infantile message saying oops something has gone wrong. Cannot bring up dashboard and cannot log-in. Attempts to log in via web page returns error saying cannot authenticate
Daniel
Stirling, United Kingdom • 3 months agoHive Heating not doing anything, will not allow any functions on the app.
Paul
Nottingham, United Kingdom • 3 months agoHive app completely down from around 9.00pm, will not do anything and having to control the heating manually via the thermostat.
diane newton
Bradford, United Kingdom • 3 months agoAll would not turn heating down. Deleted app and reinstalled now won’t identify hub sei code
Roy
East Dulwich, United Kingdom • 3 months agoApp not working
Freesa
Newcastle upon Tyne, United Kingdom • 3 months agoWon’t go to off not responding
Rochester, United Kingdom • 3 months ago
"Oops something went wrong" - can login but cannot access service.
LD
Caerphilly, United Kingdom • 3 months agoNew version of app not working
Chesterfield, United Kingdom • 3 months ago
Every thing down
Josh
Cardiff, United Kingdom • 3 months agoNot find devices
Dr Majella Xavier Fernando
Sheerness, United Kingdom • 3 months agoNot letting me log into Hive app
Johnstone, United Kingdom • 3 months ago
App will not control heating
Linus
Gateshead, United Kingdom • 3 months agoLooks like their authentication servers are out of action. No one can authenticate them use remote control features via hive accounts. Hive hub seems to connect to the hive servers ok. Just user authentication seems totally down at present.
Hence no app functionality, no login ability online. Desktop SSO dashboard won't work and any integrations into other systems such as Home Assistant that rely on the cloud will not work either.
As usual with Hive, there's probably no one actively monitoring their servers overnight. They will probably realise tomorrow morning and reinitialize their authentication server. But until then I suspect we're all out of luck and have to resort to manual control via thermostats.
Kerry P
Swansea, United Kingdom • 3 months agoError message, oops something went wrong, checked this site, lots of issues being reported
Susie
Banchory, United Kingdom • 3 months agoNot working
Ben
Shipston on Stour, United Kingdom • 3 months agoHive App is not working, *Oops something went wrong*. !!! FFS !!!
, • 3 months ago
"Oops, something went wrong."
App is not working for heating or lights.
(Just used the actual hive thermostat to control the heating for the first time.)
Rao Masroor Ahmed
, • 3 months agoApp not working
Fenwick
London, United Kingdom • 3 months agoApp non responsive
Reading, United Kingdom • 3 months ago
Showing, oops, something went wrong. Triad everything including uninstalling and reinstalling app. Manual turning off and on works just not the app on iPhone.
Nat
Widnes, United Kingdom • 3 months agoCannot turn heating off or change settings says oops there is a problem
Mc
Swindon, United Kingdom • 3 months agoHive app not responding to instructions and not updating data, updated app. yesterday. When I open app get an ‘oops, something went wrong’ message.
If I use the beta version of the forthcoming app version it seems ok.
Sean Matthews
Lewisham, United Kingdom • 3 months agoCannot use app at all or website
Heather
Crowborough, United Kingdom • 3 months agoApp not allowing me to turn my heating off.
Royal Tunbridge Wells, United Kingdom • 3 months ago
Not working.
Sue
Tonbridge, United Kingdom • 3 months agoError on app
Paul
Marlborough, United Kingdom • 3 months agoUnable to change schedules of heating temperature using the app
Candida Barnes-clarke
Leicester, United Kingdom • 3 months agoNone responsive
Denise
Aylesbury, United Kingdom • 3 months agoApp will not let me change my heating or hot water, keeps logging me out
Greg
Ashford, United Kingdom • 3 months agoCan’t log in and everything says offline
jayef
Skelmersdale, United Kingdom • 3 months agoHive app on android phones suddenly not allowing heating to be turned off or temp adjusted. 19 mins or so.
Peterborough, United Kingdom • 3 months ago
“Oops! Something went wrong” - Unable to use app to control
Carrie
Ferryhill, United Kingdom • 3 months agoApp shows something went wrong error message
Kris
Ryton, United Kingdom • 3 months agoApp not working
Glasgow, United Kingdom • 3 months ago
App non responsive - device control not possible.
Bhav
Coventry, United Kingdom • 3 months agoNot able to turn off
Watford, United Kingdom • 3 months ago
Not working currently
Mike Talbot
London, United Kingdom • 3 months agoApp not working. Can’t login to website
DD
Southampton, United Kingdom • 3 months agoError message and no control.
Rich
York, United Kingdom • 3 months agoHub down, it can't connect to their server
Paul James
Blackburn, United Kingdom • 3 months agoApp closes unexpectedly with a warning. Can’t do anything, useless Hive!
Daz
Sheffield, United Kingdom • 3 months agoCan't turn heating off
JD
London, United Kingdom • 3 months agoCan’t update schedule or boost
David Thorpe
London, United Kingdom • 3 months agoNothing works and can’t log in
Michael
Mallow, Ireland • 3 months agoError message opps something went wrong
Maria Ashbridge
Hull, United Kingdom • 3 months agomessage 'oops there seems to be a problem'. I can't access heating controls.
Hull East Yorkshire UK
Anthony
Stockport, United Kingdom • 3 months agoNothing working
Chris Smith
Colchester, United Kingdom • 3 months agoApp not working
Paisley, United Kingdom • 3 months ago
My hub is online but not talking to the heating etc and won’t reset
Gateshead, United Kingdom • 3 months ago
Down
Phil
Southampton, United Kingdom • 3 months agoApp down
Jev
Llanelli, United Kingdom • 3 months agoNot responding
Anna
Sheffield, United Kingdom • 3 months agoApp not working
Pete
London, United Kingdom • 3 months agoSomething went wrong message
Manchester, United Kingdom • 3 months ago
Oops, something went wrong error message displayed in app and not updating temperature.
Alan
Glasgow, United Kingdom • 3 months agoConstant demand for heat.
Jasminder Nagra
Coventry, United Kingdom • 4 months agoAnnoying as hive heating radiator valves thermostats not working. Temp dropping but heating not coming on. All batteries were replaced 2 weeks ago.
Considering changing to nest .
Rubbish updates from hive. App not easy to use . No improvement in service or ease of use. Pointless upgrades.
It was working now you’ve broken it.
Leeds, United Kingdom • 4 months ago
Can't connect to hive via tge app on my phone.
Nigel
Old Windsor, United Kingdom • 4 months agoServer seems to be down. Cannot log in on webpage or on app. Password reset email also is not working.
Rod Britton
Leeds, United Kingdom • 4 months agoOngoing problems since new app installed. Currently inoperable. Troubleshooting is also locked after asking if at home now
Anna Mcfadden
Barnsley, United Kingdom • 4 months agoHive app not connecting to boiler
Can only access from Hive thermostat
Temmy
Edinburgh, United Kingdom • 4 months agoMy app says the hub is not connected but the hub is online and working
Ken
Birmingham, United Kingdom • 4 months agoHive app won't update the page when opened, I have to change the temperature to get the page to update sometimes I have to turn my phone off and on.
David
Coventry, United Kingdom • 4 months agoCan't utilise help on web site it comes up with error message
Jane
Swaffham, United Kingdom • 4 months agoHad my hive thermostat replaced today and was working now I have an Amber light flashing.
John
Bristol, United Kingdom • 5 months agoApp showing thermostat offline, but there isn't an issue with thermostat connecting to receiver.
Jane Porter
High Wycombe, United Kingdom • 5 months agoI have a message on the hive hub screen Welcome and underneath it says Searching and a timer
Have reset the boiler and the hot water is on but not the heating.
Barnsley, United Kingdom • 5 months ago
Not connecting from the iPhone to the box
Grg907@gmail.com
Slough, United Kingdom • 6 months agoCan't log into hive app
MMF
Mitcham, United Kingdom • 6 months agoHive App not working , logged me out cannot get back in , since this am 30 oct was working fine till then
Buckie, United Kingdom • 6 months ago
Not talking to boiler, not recognising temp drops below set temp