Is Tidd.ly down - December, 2023?
Virgin Media Outages and Status
Virgin Media is a telecommunications and television company that provides cable television, broadband internet and telephone services to customers in the UK. It is the largest cable provider in the country, as well as being one of the largest providers of fixed-line telecommunication services. Virgin Media also offers a full range of digital services, including on-demand content, catch-up TV, mobile services, home phone and broadband bundles.
K
Preston, United Kingdom • 3 hours agoEverything down
Macandrew
Birmingham, United Kingdom • 1 day agoCompletely not working at all
Nalin
Leicester, United Kingdom • 1 day agoStreaming has been down for at least a couple of days, probably more
T Clark
Northampton, United Kingdom • 2 days agoVirgin is crap
Llandegla, United Kingdom • 3 days ago
Is there a problem with wifi in london SW1 1PW?
P
Harrow, United Kingdom • 3 days agoW5 down since last night
Tom
London, United Kingdom • 3 days agoNo connection scarborougj
Lal
Hounslow, United Kingdom • 4 days agoWi-fi weakness
Great Torrington, United Kingdom • 4 days ago
Virgin Media internet down once again.
Paul
Birmingham, United Kingdom • 4 days agoRothwell Northamptonshire, box flashing red - reboot unsuccessful
Anon
Durham, United Kingdom • 4 days agoOutage Headingley, Leeds. As of around 12.30am
Birmingham, United Kingdom • 4 days ago
no internet anywhere in the house
Fiz
Dewsbury, United Kingdom • 5 days agoWiFi not working
C tait
Southwark, United Kingdom • 5 days agoNo signal on WiFi tv or landline .br5 4lj
A.Sim
Delph, United Kingdom • 5 days agoInternets been patchy all day. 12:30am it’s gone off completely. Reset router with no luck. Virgin says no issues in the area which there clearly is.
Southampton, United Kingdom • 1 week ago
Po2 Internet down
Rochdale, United Kingdom • 1 week ago
Burnley wifi down
Lee Cooper
Southwark, United Kingdom • 1 week agoJust had a confirmed text. Virgin Media services down in SS2
Joanne mellor
Tower Hamlets, United Kingdom • 1 week agoNot working
RK
Plymouth, United Kingdom • 1 week agoTV not working at all
NANCY DISTON
Plymouth, United Kingdom • 1 week agoNo service on my Tivo Box. Service report states there is an engineer in the PL6 6RA area. However, the Service status report keeps changing the time it will take to recommence service properly. Where do I make a complaint when something like this happens. Going round in circles on the Virgin Media app. Thinking of cancelling as soon as things get back to normal.
James
Tower Hamlets, United Kingdom • 1 week agoMy WiFi ain't working on my phone or PlayStation not been for hours u know how to fix it
Birmingham, United Kingdom • 1 week ago
B9 area outage
Nathwani
Tower Hamlets, United Kingdom • 1 week agoInternet in NN17 2TT area is not working
Trudie
Nottingham, United Kingdom • 1 week agoNo broadband yet again ! Totally frustrating, fed up of this intermittent problem that has be occurring for weeks now, sort it out Virgin
R
Tower Hamlets, United Kingdom • 1 week agoDown in SE13 since Saturday, appalling customer service
Ivy
Sheffield, United Kingdom • 1 week agoMy wifi isn’t working on any devices
Birmingham, United Kingdom • 2 weeks ago
No email enfield .....loads the screen but no email
Mrs Burns
Wolverhampton, United Kingdom • 2 weeks agoNo TV since Friday, I live in Wv68ps area, on vigin media site said there is problem and would send updates by e.mail.
I have received nothing, its now 3 days later still no TV, what am I to do next, very bad customer service,but I will still be expected to paid my bill on time
This just is not good enough!!!
Gregory
Leeds, United Kingdom • 2 weeks agoNo internet
Kt213au
Alex
Hornchurch, United Kingdom • 2 weeks agointernet not working
CLARE GILES M43 6PY
Manchester, United Kingdom • 2 weeks agoNot able to access my emails for 2days
Steven E
Croydon, United Kingdom • 2 weeks agoHow can this site say that everything is fine when Virgin Media themselves are saying there’s a problem in my area??
Tower Hamlets, United Kingdom • 2 weeks ago
No internet no tv no wifi
Annamazonas
Bristol, United Kingdom • 2 weeks agoIT TAKES SO LONG TO FIND MY EMAIL AND O2 GET IN THE WAY WITH DEALS.WHY ISN'T THERE. AN APP TO PRESS
J o donnell
Dunfermline, United Kingdom • 2 weeks agoTv not working - message says dvr problem
N
Hackney, United Kingdom • 2 weeks agoT
Julie
Manchester, United Kingdom • 2 weeks agoEmail is locked since yesterday. Tried to reset password without success. Spoke to a member of team and they could not help but were connecting me to another team. Got cut off!!!
Andrew
Walthamstow, United Kingdom • 3 weeks agoIt's disappeared again. Web times out. Outlook says 'Authentication failure'. Time to switch everything to Gmail
London, United Kingdom • 3 weeks ago
Not working for 2 hours. Shepherds bush
East Ham, United Kingdom • 3 weeks ago
Yet again, no service at all from Virgin (phone, Internet and TV) all not working! In the past two months Virgin hasn’t been working for 3 weeks!
Rajesh marld
Manchester, United Kingdom • 3 weeks agoComplete virgin business broadband blackout in Feltham hounslow
Tromans
Wolverhampton, United Kingdom • 3 weeks agoInternet dropping out all the time, been like this last 10 days at least. Since new box installed 3 months ago connection has been rubbish.
Ken
Edgware, United Kingdom • 3 weeks agoNo landline for24hours
W. Spence
Midlothian, United Kingdom • 4 weeks agoNot letting me sign in. Constantly getting sign in failed message. Not the easiest company to get in touch with.
Jon
Glasgow, United Kingdom • 4 weeks agoVirgin internet not working in Hamilton area
Birmingham, United Kingdom • 4 weeks ago
Virgin is shit shit shit. Slow and down again!
sam
Stourbridge, United Kingdom • 4 weeks agonet loss and intermittent loss of internet since 9am
Mr Singh
Hong Kong, Hong Kong • 4 weeks agoTV box lost signal since 9pm last night. Couldn't use the Virgin website online fault checker even though the internet works. Absolutely useless service.
Charlie
Manchester, United Kingdom • 4 weeks agoKeeps cutting out for no reason
Donnel hamilton
Birmingham, United Kingdom • 4 weeks agoNo WiFi at present and not had any forapprox 30mins and counti g...poor service
London, United Kingdom • 1 month ago
No response
Jimmy
Hackney, United Kingdom • 1 month agoNo internet at all
Hackney, United Kingdom • 1 month ago
No landline broadband or tv
L
Hackney, United Kingdom • 1 month agoNo broadband in general area of CB4
Percy
Hackney, United Kingdom • 1 month agoDown in Cambridge. Not renewing my contract next month. Too many times…
Harlow, United Kingdom • 1 month ago
Complete loss of tv signal
Hector
Hackney, United Kingdom • 1 month agoArbury Cambridge
SO
Cambridge, United Kingdom • 1 month agoFull outage across multiple Virgin sites.
Pauline dempsey
Lee, United Kingdom • 1 month agoNo connection
Clive Jones
Huntingdon, United Kingdom • 1 month agoNo TV service available. Rebooting the box makes no difference.
Louise
Harlow, United Kingdom • 1 month agoTv just froze 9:30pm and put up a w02 error pls reboot your box as channels not acessible. Trying to reboot but not loading
Lorna
Enniskillen, United Kingdom • 1 month agoNearly 12 hours now with no service get it sorted virgin
Ross
Bristol, United Kingdom • 1 month agoTv, internet all out.
Hendon, United Kingdom • 1 month ago
High Packet loss and internet connection problems
Craig
Glasgow, United Kingdom • 1 month agoLost all wifi and TV.. hub 4 flashing red. I've reset as directed by virgin, no joy
Tina
Gloucester, United Kingdom • 1 month agoBs13 telephone is not working.
Tracey Hibbert
Wigan, United Kingdom • 1 month agoNo Internet
Sajjad
Wembley, United Kingdom • 1 month agoTwickenham Internet down 2 days
kaldeepkohli@hotmail.com
Farnborough, United Kingdom • 1 month agoBroadband down uk
Nikolov
Birmingham, United Kingdom • 1 month agoNo signal
Gaz
Hackney, United Kingdom • 1 month agoBrighton broadband virgin down
Jw
Gloucester, United Kingdom • 1 month agoNo internet for 2 hours
Marjorie Fells
Brighton, United Kingdom • 1 month agoLandline completely dead
Kelly
Manchester, United Kingdom • 1 month agoTv and broadband swinton manchester
Nick
Leyton, United Kingdom • 1 month agoService has gone down in Brighton
Ergi
Hemel Hempstead, United Kingdom • 1 month agoOffline fur 2 hours po1 5ha
Leyton, United Kingdom • 1 month ago
Down since 3am
Cat milne
Oban, United Kingdom • 1 month agoTotal loss of Internet FK5 says no problems but won't let me connect reset hub 5 times already
hazel
Wigan, United Kingdom • 1 month agown1 2dp, very slow
Sarah Harris
Banbury, United Kingdom • 1 month agoEmail are not working on my phone it's showing no emails
James
Grendon Underwood, United Kingdom • 1 month agoBeen down for 3 days now. Keeps saying there's a technician in the area and the fix time just keeps getting pushed back. What a joke
Mowgli
Bristol, United Kingdom • 1 month agoGiven how much money is made from our personal data and habitual data aka what we do when we are online, internet service should be free for everyone...but hey, what do I know.
Dan
Kilburn, United Kingdom • 1 month agoInternet services went down suddenly 5 mins ago
Sarah
Birmingham, United Kingdom • 1 month agoHi just checking if the virgin media is down in Sutton Coldfield post code is b72 1qp
Mr Derek J Kinahan
Coventry, United Kingdom • 1 month agoLandline Internet down in Castle Bromwich, West Midlands since 9.30am Sunday 29th October 2023.
Birmingham, United Kingdom • 1 month ago
All virgin media customers in our cul de sac are down. B72
Phil
Coventry, United Kingdom • 1 month agoNo Virgin media
fred
Leyton, United Kingdom • 1 month agono broadband
carole gurney
Coventry, United Kingdom • 1 month agonot getting Virgin media for a few days?
Manchester, United Kingdom • 1 month ago
Been out since yesterday. What a joke…
Melanie Penn
London, United Kingdom • 1 month agoDisappointed my Internet is not working green light constantly flashing. Engineer not coming till Saturday not happy.
Mick
London, United Kingdom • 1 month agoNo Internet
Andy
Blackpool, United Kingdom • 1 month agoInternet down s44 postcode
Michal
Birmingham, United Kingdom • 1 month agoI have a problem to stream movies.
Mr murerji
Wolverhampton, United Kingdom • 1 month agoN113FL no Internet
Mrs kathleen elliott
Edinburgh, United Kingdom • 1 month agoYet again the same ongoing problem with virgin no tv! Its only going into week 4. Well thats it enough is enough im leaving. I was told it would 100% be fixed by 20th, oh lets see its the 21st october and iv had not virgin tv package since the 27th september!!! Not good enough virgin, it doesnt take nearly 4 weeks to fix a fault. Absolute rubbish.
Hatfield, United Kingdom • 1 month ago
Gorleston
Liam
Hartlepool, United Kingdom • 1 month agoSpeeds are currently far below what my package offers me and issues have only started as of today
Dave
Manchester, United Kingdom • 1 month agoNo phone, no internet, no tv. In ch43
Salford, United Kingdom • 1 month ago
No WiFi
Hemel Hempstead, United Kingdom • 1 month ago
Not working ?
K Lacey
East Ham, United Kingdom • 1 month agoRubbish wi fi service keeps dropping. All Day
Can’t find a ROBOT to talk to
Mrs Valerie Green
Edmonton, United Kingdom • 1 month agoI have no landline it is completely dead
Mr Edward mc cusker
Paisley, United Kingdom • 1 month agoCan’t access my emails with my access codes
Seamus bonnar
Busby, United Kingdom • 1 month agoI have no internet I have reported that I have been having problems with my router was told it would get looked at some months ago now I have no internet at all I've tried turning off etc
Kettering, United Kingdom • 1 month ago
Not logging in
rhulme1
Birmingham, United Kingdom • 1 month agophone went down this morning at our business. Virgin say there are no problems in our area, now my home phones in the same post code area are down as well
Mrs k elĺiott
Edinburgh, United Kingdom • 1 month agoTv had intermittent signal fault for past 3 weeks! Fgs get it fixed!! I wont be paying for a service i cant use.
michael
Chesterfield, United Kingdom • 1 month agologging in to my account just doesn't work
Norwich, United Kingdom • 1 month ago
No Internet at all
Birmingham
London, United Kingdom • 1 month agoDown in South Birmingham
JB
Palmers Green, United Kingdom • 1 month agoVirgin media TV frizzy for over 1 week and internet intermittent but now totally gone - ha8 area
Wembley, United Kingdom • 1 month ago
Internet not working since Thursday. Never ever think to use Virgin. awful awful awful
Manchester, United Kingdom • 1 month ago
Another evening with no WiFi connection to my phone to watch app TV. Have already spoken to rep earlier today.
virgin sucks
Leeds, United Kingdom • 1 month agosevere buffering on ch4 england game! This is after a router reset
Jackie
Kensington, United Kingdom • 1 month agoInternet gone and neighbour
Mike Musgrove
Manchester, United Kingdom • 1 month agoBroadband been down since 8pm lastnight still not on router flashing red tried to call to speak to a human all I get is offerd links and a txt service for when it’s fixed not good enough if you as me 63 pound a month
Rob.
Kettering, United Kingdom • 1 month agoTotal Bussines internet down all day in Corby.
Gemma palmer
Bethnal Green, United Kingdom • 1 month agoNo internet for 5 days in Havant area.
Mr X
Warrington, United Kingdom • 1 month agoEmail not accessible, and not getting any help from Virgin.
Gill
Birmingham, United Kingdom • 1 month agoLe35ng down
Jon
Manchester, United Kingdom • 1 month agoNo ping
Steven Brownlee
Liverpool, United Kingdom • 2 months agomail access is preventing login
S Elsmore
Wolverhampton, United Kingdom • 2 months agoCan't log into virginmedia - it does not recognise my virginmedia email address
Skipsea, United Kingdom • 2 months ago
email down
says to reset password?
C logan
Manchester, United Kingdom • 2 months agoBeen down since 3am!
Dan
Cardiff, United Kingdom • 2 months agoFailing to sign in today. Credentials not recognised. Was ok yesterday and no changes made on my part
DB
Aylesbury, United Kingdom • 2 months agoCan't connect to the servers to check my email. States error code 503 and won't connect
Bootle, United Kingdom • 2 months ago
No email since 18.00 hrs
Vicky whitaker Ragg
Clapham, United Kingdom • 2 months agoInternet and TV both down
Donna Gallagher
Plaistow, United Kingdom • 2 months agoNo internet on tv and phone
Downes
Birmingham, United Kingdom • 2 months agoLandline down in Wolverhampton
Beverley Johnson
Gateshead, United Kingdom • 2 months agoWebsite keeps crashing and not allowing me to click button to pay bill
Bob
Charlestown of Aberlour, United Kingdom • 2 months agoNo service at all yet website says everything fine?
Rosa
Islington, United Kingdom • 2 months agoSince last Tuesday (3rd of October) we have no broadband at home and from yesterday Virgin Media is informing that the service will only be back on next Tuesday (10 th). They show a option to compensation on their website but do not inform how much that will be. It's outrageous
Steve
Birmingham, United Kingdom • 2 months agoLost everything
Emma M
Bristol, United Kingdom • 2 months agoBs48 4AW Internet down
Birmingham, United Kingdom • 2 months ago
Not working today for NG95LN postode
J White
Plaistow, United Kingdom • 2 months agoHonestly getting really fed up with virgin.....WiFi has been playing up for months...iv reported several times to be told there are no issues and will send an engineer out ....then I receive a text saying issue is being fixed ???? and engineer has been cancelled. And so it continues...wifi on and off ...please get this sorted Virgin, iv been a virgin customer for years....its a joke only new customers get all the discounts while us virgin customers get a shoddy service.
Joseph McGrath
Manchester, United Kingdom • 2 months agoInternet has been going off daily for 2 plus hours at a time. Immpossible to get thru to them either
Alex
Birmingham, United Kingdom • 2 months agoWood Green total blackout
Michelle wooding
Deganwy, United Kingdom • 2 months agoNo internet access to Morelands primary school Waterlooville
Annie
Birmingham, United Kingdom • 2 months agoBroadband down
j
Streatham, United Kingdom • 2 months agoihate you virgin media - rude gaslightng shystes
Norwich, United Kingdom • 2 months ago
Why is our phone not working?
Josh
Islington, United Kingdom • 2 months agoNo internet or tv
Lewis
Hounslow, United Kingdom • 2 months agoNo internet
Assem abdelmannan
Gloucester, United Kingdom • 2 months agoNo internet working
Mo
Sheffield, United Kingdom • 2 months agoInternet issues keep disconnecting and then re connecting. Very unstable.
Patrick moore
Bridport, United Kingdom • 2 months agoHave no Internet for a day now.
Alice
Croydon, United Kingdom • 2 months agoVirgin media TV programs are gone.
Paul Struthers
Lochmaben, United Kingdom • 2 months agoInternet down for 10hrs
Angela Spall
Clapham, United Kingdom • 2 months agoHad nothing all day it’s a joke
Paul Struthers
Lochmaben, United Kingdom • 2 months agoInternet down Falkirk for 3hrs
Nico
Brighton, United Kingdom of Great Britain and Northern Ireland • 2 months agoVirgin is now saying “there are issues in my area “(SE Kent) having previously said everything was working fine. Why do they have to speak untruths?
H
Burnhaven, United Kingdom of Great Britain and Northern Ireland • 2 months ago"1st world country"... 3rd world connectivity
Nottingham, United Kingdom of Great Britain and Northern Ireland • 2 months ago
Nottingham area. Internet extremely slow, with several website failing to load at all.
Tahir
Manchester, United Kingdom of Great Britain and Northern Ireland • 2 months agoIntermittent Internet
Amanda
Walton le Dale, United Kingdom of Great Britain and Northern Ireland • 2 months agoNo internet Newcastle-under-Lyme Staffordshire
John wilshaw
Keele, United Kingdom of Great Britain and Northern Ireland • 2 months agoNo channels on bbc1, itv and channel 4
Laurie
Portsmouth, United Kingdom of Great Britain and Northern Ireland • 2 months agoStill no access to ntlworld.com, cantt so a service test, Fed up with thiss poor service and no communication. even site viability deectors no showing a problem
PO7 area
Leeds, United Kingdom of Great Britain and Northern Ireland • 2 months ago
We contacted several times virgin media for losing internet connection and no wifi. After more than 3hours on the phone including time before to be able to speak to someone we got connection back. Then at around 1 am the hub rebooted itself therefore list connection. Knew it because my three security camera lost connection. Then once the hub rebooted itself without me found it connection was back but still one camera off line. It has been like this on and off few month but yesterday and today has been the worse. I should get a refund because not only I don’t get a good connectivity and lost two days of work not being able to connect not to mention having to wait to be able to speak to a human to get technical support. The person who helped us to reboot the hub should have called us back to check if things were running smoothly didn’t call back like this other person I spoke at work who promised to call me back yesterday at 7:00 pm when I was back home. Now looking for a new broadband provider if I can chang if my contract is expribg soon.z So far my neighbours and colleagues I spoke to want or did quit virgin media because of similar problems
Sarah Santiago
High Barnet, United Kingdom of Great Britain and Northern Ireland • 2 months agoNo internet connection (fiber optic)
No TV channels both satellite and virgin box
FH
Brent, United Kingdom of Great Britain and Northern Ireland • 2 months ago1MB download speed 25M upload. Every week there is something wrong with virgin. Terrible service.
gen
Cardiff, United Kingdom of Great Britain and Northern Ireland • 2 months agowebsite down
Laurie
Portsmouth, United Kingdom of Great Britain and Northern Ireland • 2 months agoNo email access PO7 area, neither @ntlworld.com or @virginmedia.com working. All ok according to virgin
Debra Gallagher
Nuneaton, United Kingdom of Great Britain and Northern Ireland • 2 months agoInternet keeps failing and has very poor signal. Mrs Gallagher house no. 11 CV21 1PU
L Mundie
Carluke, United Kingdom of Great Britain and Northern Ireland • 2 months agoCan't access my email account
Birmingham, United Kingdom of Great Britain and Northern Ireland • 2 months ago
Cannot access email using web or app.
E R D
Cambridge, United Kingdom of Great Britain and Northern Ireland • 2 months agoLog on authentication failed
Stu
Manchester, United Kingdom of Great Britain and Northern Ireland • 2 months agoNo emails again every month now
Guy
London, United Kingdom of Great Britain and Northern Ireland • 2 months agoVirgin email down again. We have been down this road before.
Yvette
London, United Kingdom of Great Britain and Northern Ireland • 2 months agoInternet dropping every few minutes in RM3.
Notts
Castle Donington, United Kingdom of Great Britain and Northern Ireland • 2 months agoUp and down for the past 2 days. Internet unusable. Seems to be a problem with upload channel. Download slow to start but can get over 50mbs when works, up load is around 20kbs. And link drops every minute or so.
NJ
Reading, United Kingdom of Great Britain and Northern Ireland • 2 months agoHorley, Surrey
No TV
No Internet
Lee
Chester, United Kingdom of Great Britain and Northern Ireland • 2 months agoNo internet within two days , don’t know when will fix
Karen
Manchester, United Kingdom of Great Britain and Northern Ireland • 2 months agoNo internet since half 7 last night had text to say they fixed issue at 1:20am this morning but still cant get on internet and app cant find hub been having issues all week
Jason
York, United Kingdom of Great Britain and Northern Ireland • 2 months agoNo broadband since 8:00 this morning
Barry John Millsip
Huddersfield, United Kingdom of Great Britain and Northern Ireland • 2 months agoNo TV no Broadband
Brian Davidson
Poitiers, France • 2 months agoVirgin Email service unavailable since midday 21 September.
Problem has been reported to Virgin who now say 1000+ customers have reported same problem according to Virgin operative.
Manchester, United Kingdom of Great Britain and Northern Ireland • 2 months ago
No internet
Newbridge, United Kingdom of Great Britain and Northern Ireland • 2 months ago
No broadband
Stewart swift
Bradford, United Kingdom of Great Britain and Northern Ireland • 2 months ago01924517516 landline not working no dialling tone
Sobek
Leicester, United Kingdom of Great Britain and Northern Ireland • 2 months agoVirgin media has been down since 11:30 p.m. it is now 1:55 am.....
No one at Virgin media is available to talk to to report the problem or get the problem fixed highly reliant upon the internet for sensitive equipment
Paul
Swindon, United Kingdom of Great Britain and Northern Ireland • 2 months agoNo TV streaming since Wed 12th. They default to "reboot the router" as the only solution. Grrrr
Wiltshire
Miguel
Bartley, United Kingdom of Great Britain and Northern Ireland • 2 months agoBB keeps dropping
Shaun
Waringstown, United Kingdom of Great Britain and Northern Ireland • 2 months agoMicro disconnects
Ahmed Shalaan
Portsmouth, United Kingdom of Great Britain and Northern Ireland • 2 months agoWifi is down since this morning.
Sugrue
Camborne, United Kingdom of Great Britain and Northern Ireland • 2 months agoNo broadband / wi-fi
J.s
East Kilbride, United Kingdom of Great Britain and Northern Ireland • 2 months agoNot allowed to swear
Nottingham, United Kingdom of Great Britain and Northern Ireland • 2 months ago
Usual Virgin Crap Service
Trevor E
London, United Kingdom of Great Britain and Northern Ireland • 2 months agoWent down same time last week!!!! Apparently it’s my fault. What a joke and they are putting their prices up12.5%. These guys are totally pathetic - system set up so that’s it almost impossible to speak to a real person
David
Camborne, United Kingdom of Great Britain and Northern Ireland • 2 months agoNo Internet
Smudja
York, United Kingdom of Great Britain and Northern Ireland • 2 months agoGateshead
Jacob
Bristol, United Kingdom of Great Britain and Northern Ireland • 2 months agoInternet not working
Elizabeth Morrison
Grangemouth, United Kingdom of Great Britain and Northern Ireland • 2 months agoI have no phoneine or Internet
Susan
Manchester, United Kingdom of Great Britain and Northern Ireland • 2 months agoNo virgin media into the house
Leicester, United Kingdom of Great Britain and Northern Ireland • 2 months ago
Took out holiday insurance last month and starred it now can't find it on emails,this is horrendous
Mike wood
Brent, United Kingdom of Great Britain and Northern Ireland • 2 months agoConnected but no internet
Aaron
Newport, United Kingdom of Great Britain and Northern Ireland • 2 months agoNothing working at all
Jo
London, United Kingdom of Great Britain and Northern Ireland • 2 months agoInternet up and down sort it thx
Dave S
Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland • 2 months agoNo internet. Affecting many homes around BS20 area
Monika
Brent, United Kingdom of Great Britain and Northern Ireland • 2 months agoInternet stopped working
M Saleh
Wolverhampton, United Kingdom of Great Britain and Northern Ireland • 2 months ago1mb download... 100mb upload.... virgin site saying no issues.... hmmmm.... sort this out virgin or I'll take my business to the other 3 fibre providers in town
Tony
Skegness, United Kingdom of Great Britain and Northern Ireland • 3 months agoVirgin fibre keeps going on and off past 24 hours, affecting smart tvs around sheffield, home security
London, United Kingdom of Great Britain and Northern Ireland • 3 months ago
WiFi keeps dropping completely sometimes 2 or 3 times a day for short periods like 10 or 20 mins. Very annoying!
Fred Grange
Bangor, United Kingdom of Great Britain and Northern Ireland • 3 months agoNo TV for 4 days now, Virgin media shows fault in BT23 7ZJ to be fixed by today but nothing yet and no messages to say otherwise.
Massey
Brighton, United Kingdom of Great Britain and Northern Ireland • 3 months agoVirgin internet down BN1 2ED. Brighton from 11.40 am 11.9.23
Croydon, United Kingdom of Great Britain and Northern Ireland • 3 months ago
Virgin out in sw11
London, United Kingdom of Great Britain and Northern Ireland • 3 months ago
Down twice in last 2hours
N Golding
Belfast, United Kingdom of Great Britain and Northern Ireland • 3 months agoNo Internet and mo television
, • 3 months ago
No Internet at the downs
Belfast, United Kingdom of Great Britain and Northern Ireland • 3 months ago
Still not working
Jay
Exeter, United Kingdom of Great Britain and Northern Ireland • 3 months agoTv and internet down, uk, west yorkshire.
Over 2 hours now
Redditch, United Kingdom of Great Britain and Northern Ireland • 3 months ago
Just came back on after 22 hours of them saying they have no problem?no Internet,problem's with tv,no landline,no mobile phone,I can't wait to leave gonna use a move into a different area as an excuse
Chross
Manchester, United Kingdom of Great Britain and Northern Ireland • 3 months agoInyernet down in Camberley, Surrey. TV and phone OK.
WR
Hamilton, United Kingdom of Great Britain and Northern Ireland • 3 months agoIn ML5 area (Coatbridge)
Julie Rowles - John Rowles Limited
Edgefield, United Kingdom of Great Britain and Northern Ireland • 3 months agoThere is no internet
DE21 7DN
BSCU
Letchworth, United Kingdom of Great Britain and Northern Ireland • 3 months agobusiness internet down SG6 postcode Area
Neal
Street, United Kingdom of Great Britain and Northern Ireland • 3 months agoVeen hours now no internet no tv no land line. They keep texting me saying theres an issue in your area will fix it soon. But that been 6 hours
Nicola small
Annesley, United Kingdom of Great Britain and Northern Ireland • 3 months agoGetting nothing from tivo box 2 green lights is all i have. Been down since 8am tried reset 3 times and nothing
Lorraine Frapwell
Trowbridge, United Kingdom of Great Britain and Northern Ireland • 3 months agoConstant problems over the last few months. I am going to cancel.
North Shields, United Kingdom of Great Britain and Northern Ireland • 3 months ago
Total blackout of all Virgin services
Naomi
Huddersfield, United Kingdom of Great Britain and Northern Ireland • 3 months agoInternet is down
C
Deeside, United Kingdom of Great Britain and Northern Ireland • 3 months agoSick of being fobbed of by Virgin Media. They say no issues in my area then I see one of there vans at the corner of my road fixing the area connection.
Other times they say no problems but neighbours are having same issues.
Rip Off Media
VitaminDAC
West Burton, United Kingdom of Great Britain and Northern Ireland • 3 months agoZero internet connection since midnight 6th Sept - WHAT IS GOING ON!!!!? Completely unacceptable. Have now cancelled my Virgin contract. Sick to death of them!
Mark Back
Bartley, United Kingdom of Great Britain and Northern Ireland • 3 months agoTotal outage since 16.00
Saba ahmed
Manchester, United Kingdom of Great Britain and Northern Ireland • 3 months agoNot had eny Internet since midnight last night apparently there fixing it
London, United Kingdom of Great Britain and Northern Ireland • 3 months ago
Diwn as usual
Abergele, United Kingdom of Great Britain and Northern Ireland • 3 months ago
Not connecting to the internet
Simon
Manchester, United Kingdom of Great Britain and Northern Ireland • 3 months agoNo internet at all
Michael
Filey, United Kingdom of Great Britain and Northern Ireland • 3 months agoOff now 2 days
Gary
Leeds, United Kingdom of Great Britain and Northern Ireland • 3 months agoInternet seems to be down
Bournemouth, United Kingdom of Great Britain and Northern Ireland • 3 months ago
I can't connect to the Hub.
James
Enniskillen, United Kingdom of Great Britain and Northern Ireland • 3 months agoMy address is Corry Street Newtownards County Down Northern Ireland BT23 4AF. Virgin Media down
Great Clacton, United Kingdom of Great Britain and Northern Ireland • 3 months ago
Rubbish no phone no Internet
Bharat
London, United Kingdom of Great Britain and Northern Ireland • 3 months agoLe5 area of leicester
Virgin nett has gone off since 4th Sep 2023
Called the adviser he fooled me off
Now the technician is due in on evening of 6th Sep 23 to try and fix it
Dixon
Bridlington, United Kingdom of Great Britain and Northern Ireland • 3 months agoNothing working at all
Alex
Manchester, United Kingdom of Great Britain and Northern Ireland • 3 months agoInternet reduced from 500Mb/s to 80Mbps, and keeps disconnecting about every 15 mins
J White
Buckley, United Kingdom of Great Britain and Northern Ireland • 3 months agoNo Internet....in SN5 8HH area off and on mostly off since yesterday afternoon.
Buckley, United Kingdom of Great Britain and Northern Ireland • 3 months ago
Not working at all
Allen Chatwood
London, United Kingdom of Great Britain and Northern Ireland • 3 months agoMy son is doing a course which requires the use of zoom. Since the new router was installed the zoom link keeps logging him out which disrupts any conversation with the tutors.
Jenny Farmer
Leeds, United Kingdom of Great Britain and Northern Ireland • 3 months agono emails since 05.35 this morning
Nigel
Basingstoke, United Kingdom of Great Britain and Northern Ireland • 3 months agoNo access to email. Just '403 Forbidden' message
Julia orchardjulia259@gmail.com
London, United Kingdom of Great Britain and Northern Ireland • 3 months agoNo TV again. Need credit put on my bill which is over £100.00
Great Clacton, United Kingdom of Great Britain and Northern Ireland • 3 months ago
Down again super frustrating
John Sweeney
Lincoln, United Kingdom of Great Britain and Northern Ireland • 3 months agoInternet not working in Nr31 0ha
S J
Brent, United Kingdom of Great Britain and Northern Ireland • 3 months agoNot had tv since 02.09 mid morning - still nothing
Brent, United Kingdom of Great Britain and Northern Ireland • 3 months ago
No signal
Shailesh
London, United Kingdom of Great Britain and Northern Ireland • 3 months agoNo tv signal in HA8 area
perksrh@virginmedia.com
Seacroft, United Kingdom of Great Britain and Northern Ireland • 3 months agoNo Email just a sign saying OOPS
Munson
Hull, United Kingdom of Great Britain and Northern Ireland • 3 months agoDown again!!!
Manchester, United Kingdom of Great Britain and Northern Ireland • 3 months ago
Wifi stopped out of nowhere
Stockton on Tees
Middlesbrough, United Kingdom of Great Britain and Northern Ireland • 3 months agoStill no send or receive from my email address which went out of action on 18/6/23. Virgin say they have restored customers email accounts so why is mine still not working?
Darren
Cambridge, United Kingdom of Great Britain and Northern Ireland • 3 months agoInternet Is constantly dropping has been for hours now.
Manchester, United Kingdom of Great Britain and Northern Ireland • 3 months ago
Intermittent issues keeps connecting then disconnecting
David
Mount Pleasant, United Kingdom of Great Britain and Northern Ireland • 3 months agoInterest slow and or not working
Karl brien
Manchester, United Kingdom of Great Britain and Northern Ireland • 3 months agoEverything off in low hill, Wolverhampton
bill
Brighton, United Kingdom of Great Britain and Northern Ireland • 3 months agoemail not working proper well broadband been slow for days now
Melb
Chester, United Kingdom of Great Britain and Northern Ireland • 3 months agoWifi
Andrew
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 3 months agoWi-Fi intermittent and now completely gone
Andrea street
Exeter, United Kingdom of Great Britain and Northern Ireland • 3 months agoThe internet's gone off no signal
London, United Kingdom of Great Britain and Northern Ireland • 3 months ago
No Wi-Fi, tv, internet- nothing since awake this morning! Virgin Media.
Charlie Nicholls
Cambridge, United Kingdom of Great Britain and Northern Ireland • 3 months agoInternet down
A. Altaf
Great Clacton, United Kingdom of Great Britain and Northern Ireland • 3 months agoWi-Fi down for 3 days in e6 area. Complained to virgin and they said nothing they can do as there’s no problem reported.
Barrett
Croydon, United Kingdom of Great Britain and Northern Ireland • 3 months agoWifi
Bristol, United Kingdom of Great Britain and Northern Ireland • 3 months ago
Pleaseeeeee just fix it is been 3 days
Dave
Street, United Kingdom of Great Britain and Northern Ireland • 3 months agoBeen off since last night
Neela195211@hotmail.com
London, United Kingdom of Great Britain and Northern Ireland • 3 months agoProblem with TV
Dann
Bartley, United Kingdom of Great Britain and Northern Ireland • 3 months agoNo interest or tv
Elviz
Farnborough, United Kingdom of Great Britain and Northern Ireland • 3 months agoPlease fix the internet what are we paying you for
WC
London, United Kingdom of Great Britain and Northern Ireland • 3 months agoVirgin Media is a joke! Had nothing working since Monday….time to move on from this rubbish company!
duh
Birmingham, United Kingdom of Great Britain and Northern Ireland • 3 months agoits all about the money NOW as they have grown and NO LONGER CARE ABOUT THE CUSTOMER
Linda jestico
Sheffield, United Kingdom of Great Britain and Northern Ireland • 3 months agoMy broadban hasent worked for 2 days
Shanoor Miah
Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland • 3 months agoOur street virgin broadband and virgin phone line not working last 25 hours
London E3
Brighton, United Kingdom of Great Britain and Northern Ireland • 3 months ago
Bradford,England,UK
Steve
Conwy, United Kingdom of Great Britain and Northern Ireland • 3 months agoWD6 4NS since 24:20am up until now.
Paulf
Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland • 3 months agoE1. No internet no tv, 2 days now. We are working on it/we have fixed it…the messages keep saying. Auto replies on all support services. Utterly useless. Must be better service with another company. Goign to cancel in the morning when they finally have someone to answer the phone. Luckily I use someone else for the phone
robert blick
London, United Kingdom of Great Britain and Northern Ireland • 3 months agono Internet
David
London, United Kingdom of Great Britain and Northern Ireland • 3 months agoLondon. E6 AREA. NO INTERNET AT ALL.
Linda jestico
Farnborough, United Kingdom of Great Britain and Northern Ireland • 3 months agoMy broadband has not been fixed
West Burton, United Kingdom of Great Britain and Northern Ireland • 3 months ago
Completely down in E2 London
Linda
Farnborough, United Kingdom of Great Britain and Northern Ireland • 3 months agoMy broadband has been down since early evening yesterday
Alain
Rough Close, United Kingdom of Great Britain and Northern Ireland • 3 months agoNo internet
Barnardiston, United Kingdom of Great Britain and Northern Ireland • 3 months ago
Router flashing red, thought it was a cabling issue, but I double checked and verified that the DNS server access is just down, period
Conwy, United Kingdom of Great Britain and Northern Ireland • 3 months ago
No Internet
Manchester, United Kingdom of Great Britain and Northern Ireland • 3 months ago
Internet keeps going down
Chris Rawcliffe
Manchester, United Kingdom of Great Britain and Northern Ireland • 3 months agoUnable to carry out transactions using the virgin money app.
Laura
Abingdon, United Kingdom of Great Britain and Northern Ireland • 3 months agoNo internet in Leicester
Lee
Glasgow, United Kingdom of Great Britain and Northern Ireland • 3 months agoNo return path, TV or Broadband
Kris
Mount Pleasant, United Kingdom of Great Britain and Northern Ireland • 3 months agoIn an important meeting with my bosses and no surprise virgin media goes down typically
Graeme Hytch
Humberston, United Kingdom of Great Britain and Northern Ireland • 3 months agoNo emails since Aug 17th 4.00 p.m.
150 tells me local upgrading to HUB 5 causing problems for the next few days. Still off as at Sunday 18.00
Daniele
Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland • 3 months agoOver 3 hour black out
joanne halfpenny
Keele, United Kingdom of Great Britain and Northern Ireland • 3 months agoCan’t log in
Sheffield, United Kingdom of Great Britain and Northern Ireland • 3 months ago
No internet
Withers
Sheffield, United Kingdom of Great Britain and Northern Ireland • 3 months agoVirgin Media been up and down since 5pm Saturday in S11 Sheffield
Daniel
Sheffield, United Kingdom of Great Britain and Northern Ireland • 3 months agoInternet won’t work
M. Anderson
Reading, United Kingdom of Great Britain and Northern Ireland • 3 months agoNo tv or internet since 11.30am today.
London, United Kingdom of Great Britain and Northern Ireland • 3 months ago
Poor signal causing picture break, internet no problem
Buckley, United Kingdom of Great Britain and Northern Ireland • 3 months ago
M24 4NB broadband down
Marta
Reading, United Kingdom of Great Britain and Northern Ireland • 3 months agolondon , SE7 Internet connection intermittent for days now. We don’t know what is going on and Virgin says it will resolve issue by the 25th august! (7 days from now)
Hamilton, United Kingdom of Great Britain and Northern Ireland • 3 months ago
Wifi not working completely down
John
Bartley, United Kingdom of Great Britain and Northern Ireland • 3 months agoAnother outage
Noah Curtis
London, United Kingdom of Great Britain and Northern Ireland • 3 months agoWifi not working even though it say service is up
William
Birmingham, United Kingdom of Great Britain and Northern Ireland • 3 months agoI cannot access Virginmedia mail AGAIN.
This mail provider really is not fit for purpose,
Virginmedia SHAME ON YOU
Jack Chauhan
Sheffield, United Kingdom of Great Britain and Northern Ireland • 3 months agoUsual crappy service
Colleen
Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland • 3 months agoNo landline at all
North Shields, United Kingdom of Great Britain and Northern Ireland • 3 months ago
Blank screen
Abuela
London, United Kingdom of Great Britain and Northern Ireland • 3 months agoMy email account has been frozen since the 18th June no emails in or out, Virgin Media say that the problem has been sorted so why can’t I send or receive?
Virkie, United Kingdom of Great Britain and Northern Ireland • 3 months ago
No internet
Radu Pitish
Basingstoke, United Kingdom of Great Britain and Northern Ireland • 4 months agoSecond day in a row.
M..Villette
Bournemouth, United Kingdom of Great Britain and Northern Ireland • 4 months agoVirgin is a waste of time am waiting for doctors call on landline and it is total blackout yet again
Bristol, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Another outage, yesterday around the same time we had another.
Bristol
BS9
Dave Downing
Barbican, United Kingdom of Great Britain and Northern Ireland • 4 months agoVirgin is crap, no TV & no Internet but according to them they haven't got a problem. Only had a new hub a few months ago so can't be that . Done all the usual things but still not coming on
Kevin Rowe
Birmingham, United Kingdom of Great Britain and Northern Ireland • 4 months agoYour Virgin Media Mail account is currently unavailable
London, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Down AGAIN
Leon scofield
Wakefield, United Kingdom of Great Britain and Northern Ireland • 4 months agoFucking disgrace 2 days now and to try and get that your money back off them for hotspotting family of 6 is impossible. Always come out with some shit
Bob
Skipton, United Kingdom of Great Britain and Northern Ireland • 4 months agoDown
Ben
Swindon, United Kingdom of Great Britain and Northern Ireland • 4 months agoAll down in NW1
Chester, United Kingdom of Great Britain and Northern Ireland • 4 months ago
M204 is very faulty please fix it . The line is so intermittent
Jay
Kenn, United Kingdom of Great Britain and Northern Ireland • 4 months agoBroadband out since Sunday evening
Runcorn, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Absolutely rubbish service, no internet AGAIN, and they’ve got the audacity to charge all that money
Roxanne
Skipton, United Kingdom of Great Britain and Northern Ireland • 4 months agoInternet not working
Lorraine
Manchester, United Kingdom of Great Britain and Northern Ireland • 4 months agoWi-Fi going down every 10 mins during evenings. Reported to Virgin yesterday no engineer yet.
Monica Acton
Cardiff, United Kingdom of Great Britain and Northern Ireland • 4 months agoApp keeps going off. WALES next!!
North Shields, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Why can I not watch my recordings or my Disney plus
Liz
Middlesbrough, United Kingdom of Great Britain and Northern Ireland • 4 months agoWi-fi anywhere but 5 feet from the box is not working
Nottingham, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Not recieved any email yesterday and now today either.Frustrating!
Ian hamblin
Coventry, United Kingdom of Great Britain and Northern Ireland • 4 months agoNo internet
Rachel
York, United Kingdom of Great Britain and Northern Ireland • 4 months agoMy emails will not load
e
London, United Kingdom of Great Britain and Northern Ireland • 4 months agono internet
Manchester, United Kingdom of Great Britain and Northern Ireland • 4 months ago
All down at 8am
Toots3d
Birmingham, United Kingdom of Great Britain and Northern Ireland • 4 months agoInternet and TV out for over 3 hours. I am on the phone to them. Fingers crossed.
Paul Woods
Bradford, United Kingdom of Great Britain and Northern Ireland • 4 months agoNo internet in Hindley Green wigan
Bournemouth, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Broadband down since 9pm so that's 13.5 hours. Spoke to them they are not sure if it's a problem there end. Although over 25 customers have contacted them this morning
JBG
Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland • 4 months agoRubbish service. Can't access previous emails.
JEH
Birmingham, United Kingdom of Great Britain and Northern Ireland • 4 months agoCan't access my emails
Hugh Williams
Swansea, United Kingdom of Great Britain and Northern Ireland • 4 months agoProblems with e mail address npt.dsc.co@ntlworld.com
Z Fraser
Northampton, United Kingdom of Great Britain and Northern Ireland • 4 months agoVirgin media. No Internet or tv.
Virgin medias states cables are un plugged after doing status checks. Basically saying the problem is my end.
Computer technician here. No there are no problems my end.
Me
Basingstoke, United Kingdom of Great Britain and Northern Ireland • 4 months agoNothing works
B&V
Middlesbrough, United Kingdom of Great Britain and Northern Ireland • 4 months agoHow much longer is this going on for?
Five weeks of no emails in or out is disgusting!
Stockton
Middlesbrough, United Kingdom of Great Britain and Northern Ireland • 4 months agoStill no emails in or out, five weeks now
No information from Virgin /O2 when this will be fixed!
Adam
Newcastle upon Tyne, United Kingdom of Great Britain and Northern Ireland • 4 months agoNet down NI
D Lincoln
Swindon, United Kingdom of Great Britain and Northern Ireland • 4 months agoSuddenly says UN and password incorrect! Hasn't been for past 5 years.
Damian Fortune
Middlesbrough, United Kingdom of Great Britain and Northern Ireland • 4 months agoInternet down
Moffit
Churchtown, United Kingdom of Great Britain and Northern Ireland • 4 months agoWigan, virgin media down all day and currently. Hope your gonna knock this of the bill.
Jade. G
Reading, United Kingdom of Great Britain and Northern Ireland • 4 months agoInternet down!
Angry Customer
Birmingham, United Kingdom of Great Britain and Northern Ireland • 4 months agoVirgin Media are hopeless and are doing nothing as I have had no emails for over two weeks
Anonymous
Derby, United Kingdom of Great Britain and Northern Ireland • 4 months agono internet
Simon Elsey
Sheffield, United Kingdom of Great Britain and Northern Ireland • 4 months agoVM ARE SHIT
Mal Gudgeon
Leicester, United Kingdom of Great Britain and Northern Ireland • 4 months agoCannot send
Izabela
Scalloway, United Kingdom of Great Britain and Northern Ireland • 4 months agoWe are without broadband for the all day. Is really frustrating because is now very often. This is my last contract with Virgin I'm afraid. No compensation, no information. I'm terribly disappointed.
Stockton
Middlesbrough, United Kingdom of Great Britain and Northern Ireland • 4 months agoNo emails in or out since 18th June, why has my email account been frozen?
J blair
Manchester, United Kingdom of Great Britain and Northern Ireland • 4 months agoNo emails since 9.30 this morning
Manchester area
Michael carolan
Winston, United Kingdom of Great Britain and Northern Ireland • 4 months agoNo email from 16/07/2023
Andrew AddlemanBrackmans bakery
, • 4 months agoNo internet or phones again
Paul
, • 4 months agocan not send email still
Stockton
, • 4 months agoNo emails in or out for a month when is this going to be sorted?
VAP
, • 4 months agoNo emails for a month can’t send or receive when is this problem going to be fixed?
Tony
, • 4 months agoCan send and receive via Web site;
Can receive (incoming) email on my application (so their POP server is working!);
CANNOT send from my application - it tries, but responds with a timeout (so their SMTP server is knackered).
Their support team increasingly unprofessional; one guy there even asked me to disclose my password today.
GIVE ME A BREAK!
VR
, • 4 months ago1month and 1 day still not able to send and receive when will my account be restored?
VR
, • 4 months agoNo emails since the 18th June can’t send or receive. How much longer is the lid going to take to put right?
K dockerty
, • 4 months agoBirmingham B29 7TD
Nointernet
Verinder Sethi
, • 4 months agoCan’t access blueyonder email
Lonsdale
, • 4 months agoOutlook not working
, • 4 months ago
Wifi down in NN14QS
, • 4 months ago
No virgin broadband in WD25 9JN for last 3 hrs
Jin
, • 4 months agoTV and broadband down again. Website says no issues as usual. Jokers
, • 4 months ago
Outage in NN84AX
VR
Middlesbrough, United Kingdom of Great Britain and Northern Ireland • 4 months agoNo emails send or receive since 18th June in TS17 region. Can’t access email account and error report states no password for this account go to settings. How can I reset password if I can’t access my account, email settings won’t access another password!
Manchester, United Kingdom of Great Britain and Northern Ireland • 5 months ago
Internet not working
Preston, United Kingdom of Great Britain and Northern Ireland • 5 months ago
Loo Far
Scarborough, United Kingdom of Great Britain and Northern Ireland • 5 months agoTotal blackout in 3 homes
Manchester, United Kingdom of Great Britain and Northern Ireland • 5 months ago
Just constantly broken now
rumpelstiltskin inthehouse
Amsterdam, Netherlands • 5 months agoTotal black out all day !
wisdomsbeenchasingvirginbutteyhavebeenfaster.
on and off wifi and full black out
I needed to get work done.
please fix virgin. TY.
Gigs
Bristol, United Kingdom of Great Britain and Northern Ireland • 5 months agoFull black out, then wifi, then all down again repeatedly.
Reset multiple times. No power outage just started to intermitantly stop working about 2h go.
Lynne
Newbury, United Kingdom of Great Britain and Northern Ireland • 5 months agoThe internet won’t come on I plug it out for 30 seconds and it won’t stop flashing green
Cheltenham, United Kingdom of Great Britain and Northern Ireland • 5 months ago
E-MAIL STILL DOWN. nearly 3 weeks with no e- mail
disgusting!!
Bainbridge, United Kingdom of Great Britain and Northern Ireland • 5 months ago
Wifi not working
R
Manchester, United Kingdom of Great Britain and Northern Ireland • 5 months agoInternet down; Virgin say intermittent connectivity in my area
Glasgow, United Kingdom of Great Britain and Northern Ireland • 5 months ago
very poor service
David
North Shields, United Kingdom of Great Britain and Northern Ireland • 5 months agoStill no historical emails. Current emails taking an age to sync
Gill
Baldock, United Kingdom of Great Britain and Northern Ireland • 5 months agoStill no email 3 days
UK resident
London, United Kingdom of Great Britain and Northern Ireland • 5 months agoNo email and now all emails data deleted.
Darren Kinahan-Goodwin
Sheffield, United Kingdom of Great Britain and Northern Ireland • 5 months agoVirgin Media Stream down
Uxbridge, United Kingdom of Great Britain and Northern Ireland • 5 months ago
Cannot get into recordings
Voice not working to go to channels
Very slow
Janet Weir
Brighton, United Kingdom of Great Britain and Northern Ireland • 5 months agoNo email access firctwo days. Still not working as of 20 00 on 2 July.
Paul weaver
Birmingham, United Kingdom of Great Britain and Northern Ireland • 5 months agoEmails down for last 4 days
Exeter, United Kingdom of Great Britain and Northern Ireland • 5 months ago
Plymouth PL4... Out since 11.30am, as it has been for most Sundays, during the last few weeks.
W dwight
Warrington, United Kingdom of Great Britain and Northern Ireland • 5 months agoJust need email ficing
D. Harris
Liverpool, United Kingdom of Great Britain and Northern Ireland • 5 months agoI cannot send e mail even to myself. I get an error message EOH 1 and sometimes it says 'mail limit exceeded for this hour' but I havent' sent any mail.
This has been ongoing since June
John Z
Birmingham, United Kingdom of Great Britain and Northern Ireland • 5 months agoYet again email service is down. VM try to deny a general problem but my friends with VM have the same issue. It's been up and down like a yoyo for two weeks despite 6 hour outage for "essential maintenance". Clearly they have a major problem they are not talking about. Hacked maybe?
VR
Middlesbrough, United Kingdom of Great Britain and Northern Ireland • 5 months agoNot able to send or receive emails since 18th June. My email account is unavailable and Virgin are not giving me any help.
Gill
Baldock, United Kingdom of Great Britain and Northern Ireland • 5 months agoStill no email
Jim Cook
Liverpool, United Kingdom of Great Britain and Northern Ireland • 5 months agoCan’t access my blue yonder mails. I have not been able to sent or receive mail since sunday
M McGhie
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 5 months agoThis is the second time recently. Not quite the service I expect from an award winning outfit.
Susan Ellam
Warrington, United Kingdom of Great Britain and Northern Ireland • 5 months agoemail outage again. No updates available from Virgin Media.
Simon King
Portsmouth, United Kingdom of Great Britain and Northern Ireland • 5 months agoNo email service AGAIN!!!
Biens
Kingston, United Kingdom of Great Britain and Northern Ireland • 5 months agoStill Nothing
Lynn
Liverpool, United Kingdom of Great Britain and Northern Ireland • 5 months agoNo email again!!!
Nell
Brighton, United Kingdom of Great Britain and Northern Ireland • 5 months agoLess than two hours' notice yesterday evening of 'essential work' between midnight and 6 am, meaning email unavailable. But now, 10:15 am, there's still no email.
London, United Kingdom of Great Britain and Northern Ireland • 5 months ago
No access to emails today.
Brent, United Kingdom of Great Britain and Northern Ireland • 5 months ago
No email
Terry Brooks
Gorleston-on-Sea, United Kingdom of Great Britain and Northern Ireland • 5 months agoDoing maintenance from 00:00 to 06:00? Received plenty of emails during that period but now I need to send emails, it is down again!
Absolutely dreadful lately and will now start to cost me money due to missing comms from clients.
Matt
Colchester, United Kingdom of Great Britain and Northern Ireland • 5 months agoEssential works scheduled early this morning seems to not be over
Ian Thompson
Saltburn-by-the-Sea, United Kingdom of Great Britain and Northern Ireland • 5 months agonot receiving emails
Michael
Leeds, United Kingdom of Great Britain and Northern Ireland • 5 months agoE-mail down for the second time in a week !
GH
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 5 months agoEmail not connecting
Steve Howgill
Leicester, United Kingdom of Great Britain and Northern Ireland • 5 months agoVirgin Email down again
Farnborough, United Kingdom of Great Britain and Northern Ireland • 5 months ago
Can’t access ntlworld email account again . Told email account would be having essential maintenance overnight but would be up & running by 6.00am. Now 8.50 and still no access.
David Staddon
Manchester, United Kingdom of Great Britain and Northern Ireland • 5 months agoUnable to connect to server
Frinton-on-Sea, United Kingdom of Great Britain and Northern Ireland • 5 months ago
Not receiving email
Brian Hockey
Reading, United Kingdom of Great Britain and Northern Ireland • 5 months agoHad a message yesterday declaring that emails would be back up and running by 6.00 am. Now 6.26 not back
Valerie Roberts
Middlesbrough, United Kingdom of Great Britain and Northern Ireland • 5 months agoHave not been able to send or receive any emails since 18th June although Virgin have said they have fixed the problem. My Virgin app is telling me that my Mail account is unavailable, the error report is saying no password provided for Virginmedia go to Mail settings and enter password!
Lisa
Newcastle upon Tyne, United Kingdom of Great Britain and Northern Ireland • 5 months agoHad no internet since yesterday
janet rasdale
Sheffield, United Kingdom of Great Britain and Northern Ireland • 5 months agoi have had problems with email for over a week it seems to be blueyonder.co.uk i cannet get .
iris simmons
Brighton, United Kingdom of Great Britain and Northern Ireland • 5 months agototal loss of everything in PO53BE , I need my alarm to work in case of fall urgent
Pete Elmer
Birmingham, United Kingdom of Great Britain and Northern Ireland • 5 months agoNo Virgin Media email access since Sunday evening (18 June).
When trying to access message apparently from VM pops up saying account may be closed for security reasons. Set up new password. Not trusting this info at this time.
Linda Skelcey
Warrington, United Kingdom of Great Britain and Northern Ireland • 5 months agono email again today
Natasha
Brighton, United Kingdom of Great Britain and Northern Ireland • 5 months agoWill not load email account
Paul
Carluke, United Kingdom of Great Britain and Northern Ireland • 5 months agoE-Mail down, asking to go to settings - password
Kenneth J cooper
Abingdon, United Kingdom of Great Britain and Northern Ireland • 5 months agoE mail not connecting on ntlworld servers!
Bill scott
Walton le Dale, United Kingdom of Great Britain and Northern Ireland • 5 months agoNo rmail
Guildford, United Kingdom of Great Britain and Northern Ireland • 5 months ago
No access to emails
Rich
Reading, United Kingdom of Great Britain and Northern Ireland • 5 months agoNo broadband since noon
Mrs Carol Hunt
Birmingham, United Kingdom of Great Britain and Northern Ireland • 6 months agoTV picture frozen cannot get any channels turned everything off and back on again no change
Jan Francis
London, United Kingdom of Great Britain and Northern Ireland • 6 months agoProblems getting emails since 5th May. vM say there is an Outage with their client mail application. Still not fixed as at 12th May. Have spent hours on phone before finally finding out the problem is with them!