Did Virgin Media go down?

We have recently sent browser requests to Tidd.ly and it's up and running with status code 200 (UP) and a response time of 0.45 ms. We recommend clearing your cache or restarting/updating your app.

Why is Virgin Media running slow?

If you are experiencing slow performance while using Tidd.ly, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

What does the HTTP response status code mean

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as: 2XX - Successful - Website is up & reachable. 3XX - Redirect - The website is accessible, but the browser is redirected to another page. 4XX - Browser Error - The requested page is not available or doesn’t exist. 5XX - Server Error - There are internal errors on the server. The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

What is an HTTP response time?

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

How will I know if my device is acting up?

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

I’ve tried all troubleshooting and it’s still not working, what should I do next?

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.

Is Tidd.ly down - May, 2024?

Virgin Media Outages and Status

Virgin Media is a telecommunications and television company that provides cable television, broadband internet and telephone services to customers in the UK. It is the largest cable provider in the country, as well as being one of the largest providers of fixed-line telecommunication services. Virgin Media also offers a full range of digital services, including on-demand content, catch-up TV, mobile services, home phone and broadband bundles.

URL Checked:

https://www.awin.com/us

Last Down:

not recently

Response Time:

0.45 ms.

tidd.ly outages reported by users in the last 24 hours

Possible Virgin Media outages reported in the last 24 hours!

This chart shows the number of Virgin Media outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Virgin Media Outage Locations

Location

Reports

Last Reported

Wolverhampton, England, GB

2234

1 hours ago

Cwmbach, Wales, GB

18 hours ago

Burntisland, Scotland, GB

153

19 days ago

Dublin, Leinster, IE

19 days ago

Carnmoney, Northern Ireland, GB

1 months ago

Poitiers, Nouvelle-Aquitaine, FR

7 months ago

Ciutadella, Illes Balears, ES

7 months ago

Dunboyne, Meath, IE

7 months ago

Kuwait, Al 'Asimah, KW

8 months ago

Waterford, Waterford, IE

8 months ago

Las Vegas, Nevada, US

9 months ago

Amsterdam, Noord-Holland, NL

9 months ago

Figueres, Catalunya, ES

10 months ago

Shrewsbury, New Jersey, US

10 months ago

, ,

ago

Most common Virgin Media problems reported by users

E-mail

No Signal

Are you experiencing issues with Virgin Media right now?

Is tidd.ly not working for you? If you are having issues with Virgin Media, please use one of the options below to report a problem with the service

Tidd.ly website response status history

Date and Time

Response Time

Status Code

02 May 2024 - 20:38

0.45 ms.

200

02 May 2024 - 15:05

1.17 ms.

200

02 May 2024 - 09:33

1.23 ms.

200

02 May 2024 - 04:05

1.24 ms.

200

01 May 2024 - 22:40

1.13 ms.

200

01 May 2024 - 17:30

1.16 ms.

200

01 May 2024 - 12:28

0.48 ms.

200

This table shows the tidd.ly outage requests and response browser checks executed automatically by the SiteDown service. All data in the table is in the UTC time zone. If Virgin Media is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

General Tips to Fix an Tidd.ly

Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.
Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join Virgin Media Discussion

Suggestions? Issues? Outages?
Please share your Virgin Media experience with other users around the globe.

dave moore

Wolverhampton, United Kingdom • 1 hour ago

cannot log in to emails

Angie

Wirral, United Kingdom • 1 day ago

Hi is internet payment down . Can't pay my bill

Leeds, United Kingdom • 2 days ago

AGAIN!

Hostick

Harringay, United Kingdom • 1 week ago

I'm paying for 125 download, but only getting up to 30 for the last two weeks.

nope

Birmingham, United Kingdom • 1 week ago

low internet

London, United Kingdom • 1 week ago

No internet

L.Stewart

Leeds, United Kingdom • 1 week ago

ntlworld emails are being received but none are being sent. In fact all sent emails on ipad just disappeared over a week ago.
This obviously caused by Virgin Media doing work on their system but not doing it very well at all.

David Holland

Newcastle upon Tyne, United Kingdom • 2 weeks ago

Newbiggin Hall
Newcastle upon Tyne no broadband see we rvice since 10 oclock today

Kapil saraf

Elland, United Kingdom • 2 weeks ago

Hi we have broadband issue since last 3 hours in TW13 4JN 98 Granville Avenue Feltham.

Bristol, United Kingdom • 2 weeks ago

No tv signal

Driffield, United Kingdom • 3 weeks ago

No internet for 2 days and slow for over 7 now with hub5. Virgin said outage which would take 24 to 48 hours to fix and don’t no what the problem is. Staffordshire

R Cauldwell

Stockton-on-Tees, United Kingdom • 3 weeks ago

Service has been down for last 2days

Newham, United Kingdom • 3 weeks ago

As ever Virgin Media says there isn’t any problem in your area until they get round to admitting there is a total loss of broadband … not sure why they always have to lie first.

Zzz

Bristol, United Kingdom • 3 weeks ago

Fix it

Andrew Mearns

Bournemouth, United Kingdom • 3 weeks ago

No broadband for 9 hours or so

Paul

Newcastle upon Tyne, United Kingdom • 3 weeks ago

Outage since 3pm
Apparently Virgin have just started to address the problem at 8.30 pm according to their pointless uninfomative text.

Tom

Maidstone, United Kingdom • 3 weeks ago

My phone isn't connecting to the internet

Richard

Ipswich, United Kingdom • 4 weeks ago

Email not working in NR13 area

A Bird

Southwark, United Kingdom • 1 month ago

No internet. Has been going on most of the day in stafford

London, United Kingdom • 1 month ago

Virgin broadband not working in ME19

Sheffield, United Kingdom • 1 month ago

down again.....

Zee

Leeds, United Kingdom • 1 month ago

broadband down

Adg

London, United Kingdom • 1 month ago

Flashing red box for the last 24 hours

Jon

Leeds, United Kingdom • 1 month ago

I've been losing connection multiple times this week for no apparent reason and even reboots don't seem to fix the issue.

Varadarajan

Northampton, United Kingdom • 1 month ago

Pathetic service from Virginmedia. Broadband and TV service down.

Jerry

Southwark, United Kingdom • 1 month ago

Wollaston no connection at all. Time 2126 hrs

dave

Telford, United Kingdom • 1 month ago

email showing not available Your Virgin Media Mail account is currently unavailable tf3 1ne

Staffie85

Birmingham, United Kingdom • 1 month ago

Internet has been dodgy for the last month, usually the Virgin app force resets the router, every time after doing a check… this time it just keeps saying, that it can’t run a check on my equipment, try later.

Hartlepool, United Kingdom • 1 month ago

No signal

Sutton, United Kingdom • 1 month ago

No internet since 10.25 am. Crawley West Sussex

Ruffell

Shipdham, United Kingdom • 1 month ago

No internet

Glen cowsill

Comber, United Kingdom • 1 month ago

We have no internet tv or phone or e mails since 4i click this afternoon reboot made no difference

Dereham, United Kingdom • 1 month ago

Router not resetting or working

Aidan

Gosport, United Kingdom • 1 month ago

Not connecting to the internet at all in Brighton!!

Mia

Leeds, United Kingdom • 1 month ago

Haven't been able to access my mail all afternoon. Even changed my password in case my account has been compromised but that hasn't worked either. Getting fed up of it happening every other week.

Mike Woodcock

Harrogate, United Kingdom • 1 month ago

Virgin are hopeless.

Robert Smith

Weston-super-Mare, United Kingdom • 2 months ago

No TV or app working

Jamesey

Ealing, United Kingdom • 2 months ago

Broadband not working at all???

Andrew

Leyton, United Kingdom • 2 months ago

Disgraceful

Fulham, United Kingdom • 2 months ago

No internet since around 7 pm.

Sidcup, United Kingdom • 2 months ago

Modem is flashing red with no access to the internet

Islington, United Kingdom • 2 months ago

No connection.

Rooney

Harringay, United Kingdom • 2 months ago

Streaming and WiFi down

Kensington, United Kingdom • 2 months ago

No landline no internet no tv. Second day in a row now

D Evans

Cardiff, United Kingdom • 2 months ago

Having issues total blackout of all virgin media

Madoc

Dyce, United Kingdom • 2 months ago

Virgin Media totally down since 1548 on 28th Feb

Manchester, United Kingdom • 2 months ago

Every day it crashes for good 40 or so minutes unsure what to do but ain't paying 60 quid for this shite

Portsmouth, United Kingdom • 2 months ago

No Internet or TV in pl6

S Escott

Leyton, United Kingdom • 2 months ago

No TV or internet PL6

Shah

Crossgates, United Kingdom • 2 months ago

Total blackout of Virgin internet in EH39JH

Bob

Barking, United Kingdom • 2 months ago

en8 area

Southwark, United Kingdom • 2 months ago

Down in Clydebank, router is blue flashing

Steve Connolly

Glasgow, United Kingdom • 2 months ago

Doesn't tell you email is down, just forces you to pointlessly change your password - which doesn't work!

rudy

Waltham Cross, United Kingdom • 2 months ago

unavailable

Rob

Birmingham, United Kingdom • 2 months ago

It's been up and down for the past few days but now it seems it's permanently down

Croydon, United Kingdom • 2 months ago

Internet up and down all the time, at least once per minute, fibre hub keeps saying "No Ranging Response received - T3 time-out;"

Kathryn Fuller

London, United Kingdom • 2 months ago

No service SW1V 3PF

Flx

Sutton, United Kingdom • 2 months ago

Gone down 5 times over the last 2 days

Paul Ferguson

Glasgow, United Kingdom • 2 months ago

Can't connect to internet

Droneman

Barnsbury, United Kingdom • 2 months ago

Down

Map

Carmunnock, United Kingdom • 2 months ago

Multiple tv channels unavailable - eg 5USA, True Crime etc.

Stephanie Goffin

Havant, United Kingdom • 2 months ago

Went to log in to account, but was told that there was a problem with VirginMedia

Charlotte

London, United Kingdom • 2 months ago

TW13 down

Wigan, United Kingdom • 2 months ago

YouTube issues security error

Helen Coulson

North Walsham, United Kingdom • 2 months ago

I have been trying to access my virgin media emails since 9am 12/2/24 and cannot log in, is there a problem?

gabor

Danderhall, United Kingdom • 2 months ago

shittiest provider ever, and they don’t let you leave fuck them

Fownhope, United Kingdom • 2 months ago

Can't connect to internet

S Wright

Ilford, United Kingdom • 2 months ago

Total loss of all services, TV, WiFi and landline as of approx 2305 10-02-20024

Great Tey, United Kingdom • 2 months ago

No internet since Friday

Del

London, United Kingdom • 2 months ago

No internet or TV since yesterday afternoon.

Thorpe

Bristol, United Kingdom • 2 months ago

No email access last 36 hours.

Dominic

Newham, United Kingdom • 2 months ago

Virgin email not working since yesterday

Mark Reid

City of Westminster, United Kingdom • 2 months ago

Cant access my emails

Sutton, United Kingdom • 2 months ago

No WiFi since approx 12:20pm today.

John

London, United Kingdom • 2 months ago

Not able to send or receive emails

Rose

Croydon, United Kingdom • 2 months ago

No internet

Lee

Kensington, United Kingdom • 2 months ago

No wifi

Luton, United Kingdom • 2 months ago

All virginmedia services out in Bicester, Oxfordshire

Gail Joughin

Madeley, United Kingdom • 2 months ago

Notice keeps coming up that there is a problem. Hasn’t yet gone off altogether as it did about a week or so ago. Then Virgin accepted there was a problem that their engineers were dealing with. This time they say there are no issues

John

Kensington, United Kingdom • 2 months ago

Total blackout in Tring Hertfordshire

Alicja

Tooting, United Kingdom • 2 months ago

No Internet 30 minutes after restarting rooter

Gas

Charlton, United Kingdom • 2 months ago

Internet is down since Saturday morning

Neil

Manchester, United Kingdom • 2 months ago

Vigin say no problems but got no service

Stephen

Dublin, Ireland • 2 months ago

Virgin Media down in Inchicore Dublin Ireland

Richard

Prestwick, United Kingdom • 3 months ago

Network down

Sally

Ticehurst, United Kingdom • 3 months ago

Gone down

C.Christodoulou

Islington, United Kingdom • 3 months ago

Have no Internet from last night Green light just flashing on and off from 9pm

Carol da Rosa

Newport, United Kingdom • 3 months ago

Unable to phone in or out on my landline.Mobile can't connect to you either.Im 81yrs and need this service.All help numbers state not available .

Nottingham, United Kingdom • 3 months ago

It’s down/very slow in NG7 Nottingham

Mark

Oldbury, United Kingdom • 3 months ago

No internet ipswich

Ben

Leeds, United Kingdom • 3 months ago

Leeds area post code LS165HN no Vigin TV working

Brandon

Brighouse, United Kingdom • 3 months ago

Red flashing light during storm

Olo

Colindale, United Kingdom • 3 months ago

internet outages, disappears every 3 minutes

Sue

Edinburgh, United Kingdom • 3 months ago

Box not working

Chid

Islington, United Kingdom • 3 months ago

WiFi internet not working

Ian

London, United Kingdom • 3 months ago

Total blackout, been up and down most of the year.... not good

Mathew

Birmingham, United Kingdom • 3 months ago

Awful company, double triple check everything they tell you, sell you and get in writing. Awful customer support, service and company

Glasgow, United Kingdom • 3 months ago

Around 8:30pm no internet

Ahmed

Thatcham, United Kingdom • 3 months ago

Virgin broadband Down

Harrow, United Kingdom • 3 months ago

Broadband router rebooting

Hogsthorpe, United Kingdom • 3 months ago

It's so bad fix now

Ser

Thornton Heath, United Kingdom • 3 months ago

Virgin broadband down from last night in old windsor it again

Kilburn, United Kingdom • 3 months ago

Birmingham, United Kingdom • 3 months ago

TV and Internet went down at midnight

Harrow, United Kingdom • 3 months ago

Internet problem. Modem keeps rebooting

Brian

Long Eaton, United Kingdom • 3 months ago

Internet connection lost at 16:40 in Perth.

Kilburn, United Kingdom • 3 months ago

WiFi is shocking cuts out all the time crappie Internet yeah speeds are good but useless if lose connection 8 times a bloody day

Daniel childs

Banwell, United Kingdom • 4 months ago

Intermittent Internet for the last week. Shocking, non existent customer service that the website says to ring a number that after looping that sends a text sending you straight back to the site.

ANNA

Colindale, United Kingdom • 4 months ago

No internet since yesterday evening

Jez Quigley

Newham, United Kingdom • 4 months ago

yet again it’s down! every 2 months total blackout like clockwork!! Absolute shitshow of a company!!!

IntrepidJ

Tottenham, United Kingdom • 4 months ago

Sheffield no Internet no TV Virgin aware. Been down overnight and they have a resolve time of 4pm

Ali

Glasgow, United Kingdom • 4 months ago

Started at 915am

realmadmoocow

Manchester, United Kingdom • 4 months ago

Currently no virgin media internet in Chesterfield S41
Their site say no problems & check my connections, well it was working before I went to bed and connections have not changed

Patrick Doyle

Molesey, United Kingdom • 4 months ago

No email for the last hour - happened several times this month already but NO ISSUES detected always - 29 December 2023

Kirkwall, United Kingdom • 4 months ago

They are shit

Dean b

Newham, United Kingdom • 4 months ago

No internet

Hussain

Birmingham, United Kingdom • 4 months ago

All out since 11am

Barrie Cass

Sale, United Kingdom • 4 months ago

Landlines Internet is down at 8.45pm 24/12/2023. It was also down on 23/12/2023

Katie jones

Wigan, United Kingdom • 4 months ago

Cant record , no information no cstch up.

Pollock

London, United Kingdom • 4 months ago

Both Virgin broadband and TV down since 1030 hrs today in LE36TY

Anon

Paignton, United Kingdom • 4 months ago

No connection. Broadband. Devon . England

John Newton

Leeds, United Kingdom • 4 months ago

I cannot send emails. I am getting an error "An error occurred inside the server which prevented it from fulfilling the request.

Mark Griffiths

Woking, United Kingdom • 4 months ago

GU22 9NP - Woking - broadband outage since 19th. Vans and workmen around the streetbox location - looks like serious work going on. Issues confirmed by Virgin.

Nelson

Ealing, United Kingdom • 4 months ago

No Internet in witney area

London, United Kingdom • 4 months ago

No internet in Witney, Oxfordshire.
Hub flashing along with my Christmas tree light.

Birmingham, United Kingdom • 4 months ago

TV broadband all down since 11:30 am. Total shambles

Paul

Cardiff, United Kingdom • 4 months ago

Not able to connect in cardiff

giles barrow

Stowmarket, United Kingdom • 4 months ago

Repeatedly getting error message asking to use my email address (which I do). Also getting an error message prefixed D0.
Have tried ringing Virgin media but get cut off just as I get to a real life operator.

Rob

Birmingham, United Kingdom • 4 months ago

Red button stopped working

Hornchurch, United Kingdom • 4 months ago

Pointless as too many times Virgin has problems sending emails from server but they never seem to show interest in resolving

Northampton, United Kingdom • 4 months ago

Not working !

Preston, United Kingdom • 4 months ago

Everything down

Macandrew

Birmingham, United Kingdom • 4 months ago

Completely not working at all

Nalin

Leicester, United Kingdom • 4 months ago

Streaming has been down for at least a couple of days, probably more

T Clark

Northampton, United Kingdom • 4 months ago

Virgin is crap

Llandegla, United Kingdom • 4 months ago

Is there a problem with wifi in london SW1 1PW?

Harrow, United Kingdom • 4 months ago

W5 down since last night

Tom

London, United Kingdom • 4 months ago

No connection scarborougj

Lal

Hounslow, United Kingdom • 4 months ago

Wi-fi weakness

Great Torrington, United Kingdom • 4 months ago

Virgin Media internet down once again.

Paul

Birmingham, United Kingdom • 4 months ago

Rothwell Northamptonshire, box flashing red - reboot unsuccessful

Anon

Durham, United Kingdom • 4 months ago

Outage Headingley, Leeds. As of around 12.30am

Birmingham, United Kingdom • 4 months ago

no internet anywhere in the house

Fiz

Dewsbury, United Kingdom • 4 months ago

WiFi not working

C tait

Southwark, United Kingdom • 4 months ago

No signal on WiFi tv or landline .br5 4lj

A.Sim

Delph, United Kingdom • 4 months ago

Internets been patchy all day. 12:30am it’s gone off completely. Reset router with no luck. Virgin says no issues in the area which there clearly is.

Southampton, United Kingdom • 4 months ago

Po2 Internet down

Rochdale, United Kingdom • 4 months ago

Burnley wifi down

Lee Cooper

Southwark, United Kingdom • 4 months ago

Just had a confirmed text. Virgin Media services down in SS2

Joanne mellor

Tower Hamlets, United Kingdom • 5 months ago

Not working

Plymouth, United Kingdom • 5 months ago

TV not working at all

NANCY DISTON

Plymouth, United Kingdom • 5 months ago

No service on my Tivo Box. Service report states there is an engineer in the PL6 6RA area. However, the Service status report keeps changing the time it will take to recommence service properly. Where do I make a complaint when something like this happens. Going round in circles on the Virgin Media app. Thinking of cancelling as soon as things get back to normal.

James

Tower Hamlets, United Kingdom • 5 months ago

My WiFi ain't working on my phone or PlayStation not been for hours u know how to fix it

Birmingham, United Kingdom • 5 months ago

B9 area outage

Nathwani

Tower Hamlets, United Kingdom • 5 months ago

Internet in NN17 2TT area is not working

Trudie

Nottingham, United Kingdom • 5 months ago

No broadband yet again ! Totally frustrating, fed up of this intermittent problem that has be occurring for weeks now, sort it out Virgin

Tower Hamlets, United Kingdom • 5 months ago

Down in SE13 since Saturday, appalling customer service

Ivy

Sheffield, United Kingdom • 5 months ago

My wifi isn’t working on any devices

Birmingham, United Kingdom • 5 months ago

No email enfield .....loads the screen but no email

Mrs Burns

Wolverhampton, United Kingdom • 5 months ago

No TV since Friday, I live in Wv68ps area, on vigin media site said there is problem and would send updates by e.mail.
I have received nothing, its now 3 days later still no TV, what am I to do next, very bad customer service,but I will still be expected to paid my bill on time
This just is not good enough!!!

Gregory

Leeds, United Kingdom • 5 months ago

No internet

Kt213au

Alex

Hornchurch, United Kingdom • 5 months ago

internet not working

CLARE GILES M43 6PY

Manchester, United Kingdom • 5 months ago

Not able to access my emails for 2days

Steven E

Croydon, United Kingdom • 5 months ago

How can this site say that everything is fine when Virgin Media themselves are saying there’s a problem in my area??

Tower Hamlets, United Kingdom • 5 months ago

No internet no tv no wifi

Annamazonas

Bristol, United Kingdom • 5 months ago

IT TAKES SO LONG TO FIND MY EMAIL AND O2 GET IN THE WAY WITH DEALS.WHY ISN'T THERE. AN APP TO PRESS

J o donnell

Dunfermline, United Kingdom • 5 months ago

Tv not working - message says dvr problem

Hackney, United Kingdom • 5 months ago

Julie

Manchester, United Kingdom • 5 months ago

Email is locked since yesterday. Tried to reset password without success. Spoke to a member of team and they could not help but were connecting me to another team. Got cut off!!!

Andrew

Walthamstow, United Kingdom • 5 months ago

It's disappeared again. Web times out. Outlook says 'Authentication failure'. Time to switch everything to Gmail

London, United Kingdom • 5 months ago

Not working for 2 hours. Shepherds bush

East Ham, United Kingdom • 5 months ago

Yet again, no service at all from Virgin (phone, Internet and TV) all not working! In the past two months Virgin hasn’t been working for 3 weeks!

Rajesh marld

Manchester, United Kingdom • 5 months ago

Complete virgin business broadband blackout in Feltham hounslow

Tromans

Wolverhampton, United Kingdom • 5 months ago

Internet dropping out all the time, been like this last 10 days at least. Since new box installed 3 months ago connection has been rubbish.

Ken

Edgware, United Kingdom • 5 months ago

No landline for24hours

W. Spence

Midlothian, United Kingdom • 5 months ago

Not letting me sign in. Constantly getting sign in failed message. Not the easiest company to get in touch with.

Jon

Glasgow, United Kingdom • 5 months ago

Virgin internet not working in Hamilton area

Birmingham, United Kingdom • 5 months ago

Virgin is shit shit shit. Slow and down again!

sam

Stourbridge, United Kingdom • 5 months ago

net loss and intermittent loss of internet since 9am

Mr Singh

Hong Kong, Hong Kong • 5 months ago

TV box lost signal since 9pm last night. Couldn't use the Virgin website online fault checker even though the internet works. Absolutely useless service.

Charlie

Manchester, United Kingdom • 5 months ago

Keeps cutting out for no reason

Donnel hamilton

Birmingham, United Kingdom • 5 months ago

No WiFi at present and not had any forapprox 30mins and counti g...poor service

London, United Kingdom • 5 months ago

No response

Jimmy

Hackney, United Kingdom • 5 months ago

No internet at all

Hackney, United Kingdom • 5 months ago

No landline broadband or tv

Hackney, United Kingdom • 5 months ago

No broadband in general area of CB4

Percy

Hackney, United Kingdom • 5 months ago

Down in Cambridge. Not renewing my contract next month. Too many times…

Harlow, United Kingdom • 5 months ago

Complete loss of tv signal

Hector

Hackney, United Kingdom • 5 months ago

Arbury Cambridge

Cambridge, United Kingdom • 5 months ago

Full outage across multiple Virgin sites.

Pauline dempsey

Lee, United Kingdom • 5 months ago

No connection

Clive Jones

Huntingdon, United Kingdom • 5 months ago

No TV service available. Rebooting the box makes no difference.

Louise

Harlow, United Kingdom • 5 months ago

Tv just froze 9:30pm and put up a w02 error pls reboot your box as channels not acessible. Trying to reboot but not loading

Lorna

Enniskillen, United Kingdom • 5 months ago

Nearly 12 hours now with no service get it sorted virgin

Ross

Bristol, United Kingdom • 5 months ago

Tv, internet all out.

Hendon, United Kingdom • 5 months ago

High Packet loss and internet connection problems

Craig

Glasgow, United Kingdom • 5 months ago

Lost all wifi and TV.. hub 4 flashing red. I've reset as directed by virgin, no joy

Tina

Gloucester, United Kingdom • 5 months ago

Bs13 telephone is not working.

Tracey Hibbert

Wigan, United Kingdom • 5 months ago

No Internet

Sajjad

Wembley, United Kingdom • 5 months ago

Twickenham Internet down 2 days

kaldeepkohli@hotmail.com

Farnborough, United Kingdom • 5 months ago

Broadband down uk

Nikolov

Birmingham, United Kingdom • 5 months ago

No signal

Gaz

Hackney, United Kingdom • 5 months ago

Brighton broadband virgin down

Gloucester, United Kingdom • 5 months ago

No internet for 2 hours

Marjorie Fells

Brighton, United Kingdom • 5 months ago

Landline completely dead

Kelly

Manchester, United Kingdom • 5 months ago

Tv and broadband swinton manchester

Nick

Leyton, United Kingdom • 5 months ago

Service has gone down in Brighton

Ergi

Hemel Hempstead, United Kingdom • 5 months ago

Offline fur 2 hours po1 5ha

Leyton, United Kingdom • 5 months ago

Down since 3am

Cat milne

Oban, United Kingdom • 5 months ago

Total loss of Internet FK5 says no problems but won't let me connect reset hub 5 times already

hazel

Wigan, United Kingdom • 5 months ago

wn1 2dp, very slow

Sarah Harris

Banbury, United Kingdom • 6 months ago

Email are not working on my phone it's showing no emails

James

Grendon Underwood, United Kingdom • 6 months ago

Been down for 3 days now. Keeps saying there's a technician in the area and the fix time just keeps getting pushed back. What a joke

Mowgli

Bristol, United Kingdom • 6 months ago

Given how much money is made from our personal data and habitual data aka what we do when we are online, internet service should be free for everyone...but hey, what do I know.

Dan

Kilburn, United Kingdom • 6 months ago

Internet services went down suddenly 5 mins ago

Sarah

Birmingham, United Kingdom • 6 months ago

Hi just checking if the virgin media is down in Sutton Coldfield post code is b72 1qp

Mr Derek J Kinahan

Coventry, United Kingdom • 6 months ago

Landline Internet down in Castle Bromwich, West Midlands since 9.30am Sunday 29th October 2023.

Birmingham, United Kingdom • 6 months ago

All virgin media customers in our cul de sac are down. B72

Phil

Coventry, United Kingdom • 6 months ago

No Virgin media

fred

Leyton, United Kingdom • 6 months ago

no broadband

carole gurney

Coventry, United Kingdom • 6 months ago

not getting Virgin media for a few days?

Manchester, United Kingdom • 6 months ago

Been out since yesterday. What a joke…

Melanie Penn

London, United Kingdom • 6 months ago

Disappointed my Internet is not working green light constantly flashing. Engineer not coming till Saturday not happy.

Mick

London, United Kingdom • 6 months ago

No Internet

Andy

Blackpool, United Kingdom • 6 months ago

Internet down s44 postcode

Michal

Birmingham, United Kingdom • 6 months ago

I have a problem to stream movies.

Mr murerji

Wolverhampton, United Kingdom • 6 months ago

N113FL no Internet

Mrs kathleen elliott

Edinburgh, United Kingdom • 6 months ago

Yet again the same ongoing problem with virgin no tv! Its only going into week 4. Well thats it enough is enough im leaving. I was told it would 100% be fixed by 20th, oh lets see its the 21st october and iv had not virgin tv package since the 27th september!!! Not good enough virgin, it doesnt take nearly 4 weeks to fix a fault. Absolute rubbish.

Hatfield, United Kingdom • 6 months ago

Gorleston

Liam

Hartlepool, United Kingdom • 6 months ago

Speeds are currently far below what my package offers me and issues have only started as of today

Dave

Manchester, United Kingdom • 6 months ago

No phone, no internet, no tv. In ch43

Salford, United Kingdom • 6 months ago

No WiFi

Hemel Hempstead, United Kingdom • 6 months ago

Not working ?

K Lacey

East Ham, United Kingdom • 6 months ago

Rubbish wi fi service keeps dropping. All Day
Can’t find a ROBOT to talk to

Mrs Valerie Green

Edmonton, United Kingdom • 6 months ago

I have no landline it is completely dead

Mr Edward mc cusker

Paisley, United Kingdom • 6 months ago

Can’t access my emails with my access codes

Seamus bonnar

Busby, United Kingdom • 6 months ago

I have no internet I have reported that I have been having problems with my router was told it would get looked at some months ago now I have no internet at all I've tried turning off etc

Kettering, United Kingdom • 6 months ago

Not logging in

rhulme1

Birmingham, United Kingdom • 6 months ago

phone went down this morning at our business. Virgin say there are no problems in our area, now my home phones in the same post code area are down as well

Mrs k elĺiott

Edinburgh, United Kingdom • 6 months ago

Tv had intermittent signal fault for past 3 weeks! Fgs get it fixed!! I wont be paying for a service i cant use.

michael

Chesterfield, United Kingdom • 6 months ago

logging in to my account just doesn't work

Norwich, United Kingdom • 6 months ago

No Internet at all

Birmingham

London, United Kingdom • 6 months ago

Down in South Birmingham

Palmers Green, United Kingdom • 6 months ago

Virgin media TV frizzy for over 1 week and internet intermittent but now totally gone - ha8 area

Wembley, United Kingdom • 6 months ago

Internet not working since Thursday. Never ever think to use Virgin. awful awful awful

Manchester, United Kingdom • 6 months ago

Another evening with no WiFi connection to my phone to watch app TV. Have already spoken to rep earlier today.

virgin sucks

Leeds, United Kingdom • 6 months ago

severe buffering on ch4 england game! This is after a router reset

Jackie

Kensington, United Kingdom • 6 months ago

Internet gone and neighbour

Mike Musgrove

Manchester, United Kingdom • 6 months ago

Broadband been down since 8pm lastnight still not on router flashing red tried to call to speak to a human all I get is offerd links and a txt service for when it’s fixed not good enough if you as me 63 pound a month

Rob.

Kettering, United Kingdom • 6 months ago

Total Bussines internet down all day in Corby.

Gemma palmer

Bethnal Green, United Kingdom • 6 months ago

No internet for 5 days in Havant area.

Mr X

Warrington, United Kingdom • 6 months ago

Email not accessible, and not getting any help from Virgin.

Gill

Birmingham, United Kingdom • 6 months ago

Le35ng down

Jon

Manchester, United Kingdom • 6 months ago

No ping

Steven Brownlee

Liverpool, United Kingdom • 6 months ago

mail access is preventing login

S Elsmore

Wolverhampton, United Kingdom • 6 months ago

Can't log into virginmedia - it does not recognise my virginmedia email address

Skipsea, United Kingdom • 6 months ago

email down
says to reset password?

C logan

Manchester, United Kingdom • 6 months ago

Been down since 3am!

Dan

Cardiff, United Kingdom • 6 months ago

Failing to sign in today. Credentials not recognised. Was ok yesterday and no changes made on my part

Aylesbury, United Kingdom • 6 months ago

Can't connect to the servers to check my email. States error code 503 and won't connect

Bootle, United Kingdom • 6 months ago

No email since 18.00 hrs

Vicky whitaker Ragg

Clapham, United Kingdom • 6 months ago

Internet and TV both down

Donna Gallagher

Plaistow, United Kingdom • 6 months ago

No internet on tv and phone

Downes

Birmingham, United Kingdom • 6 months ago

Landline down in Wolverhampton

Beverley Johnson

Gateshead, United Kingdom • 6 months ago

Website keeps crashing and not allowing me to click button to pay bill

Bob

Charlestown of Aberlour, United Kingdom • 6 months ago

No service at all yet website says everything fine?

Rosa

Islington, United Kingdom • 6 months ago

Since last Tuesday (3rd of October) we have no broadband at home and from yesterday Virgin Media is informing that the service will only be back on next Tuesday (10 th). They show a option to compensation on their website but do not inform how much that will be. It's outrageous

Steve

Birmingham, United Kingdom • 6 months ago

Lost everything

Emma M

Bristol, United Kingdom • 6 months ago

Bs48 4AW Internet down

Birmingham, United Kingdom • 6 months ago

Not working today for NG95LN postode

J White

Plaistow, United Kingdom • 6 months ago

Honestly getting really fed up with virgin.....WiFi has been playing up for months...iv reported several times to be told there are no issues and will send an engineer out ....then I receive a text saying issue is being fixed ???? and engineer has been cancelled. And so it continues...wifi on and off ...please get this sorted Virgin, iv been a virgin customer for years....its a joke only new customers get all the discounts while us virgin customers get a shoddy service.

Joseph McGrath

Manchester, United Kingdom • 6 months ago

Internet has been going off daily for 2 plus hours at a time. Immpossible to get thru to them either

Alex

Birmingham, United Kingdom • 6 months ago

Wood Green total blackout

Michelle wooding

Deganwy, United Kingdom • 6 months ago

No internet access to Morelands primary school Waterlooville

Annie

Birmingham, United Kingdom • 6 months ago

Broadband down

Streatham, United Kingdom • 6 months ago

ihate you virgin media - rude gaslightng shystes

Norwich, United Kingdom • 6 months ago

Why is our phone not working?

Josh

Islington, United Kingdom • 6 months ago

No internet or tv

Lewis

Hounslow, United Kingdom • 6 months ago

No internet

Assem abdelmannan

Gloucester, United Kingdom • 6 months ago

No internet working

Sheffield, United Kingdom • 7 months ago

Internet issues keep disconnecting and then re connecting. Very unstable.

Patrick moore

Bridport, United Kingdom • 7 months ago

Have no Internet for a day now.

Alice

Croydon, United Kingdom • 7 months ago

Virgin media TV programs are gone.

Paul Struthers

Lochmaben, United Kingdom • 7 months ago

Internet down for 10hrs

Angela Spall

Clapham, United Kingdom • 7 months ago

Had nothing all day it’s a joke

Paul Struthers

Lochmaben, United Kingdom • 7 months ago

Internet down Falkirk for 3hrs

Nico

Brighton, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Virgin is now saying “there are issues in my area “(SE Kent) having previously said everything was working fine. Why do they have to speak untruths?

Burnhaven, United Kingdom of Great Britain and Northern Ireland • 7 months ago

"1st world country"... 3rd world connectivity

Nottingham, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Nottingham area. Internet extremely slow, with several website failing to load at all.

Tahir

Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Intermittent Internet

Amanda

Walton le Dale, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No internet Newcastle-under-Lyme Staffordshire

John wilshaw

Keele, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No channels on bbc1, itv and channel 4

Laurie

Portsmouth, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Still no access to ntlworld.com, cantt so a service test, Fed up with thiss poor service and no communication. even site viability deectors no showing a problem
PO7 area

Leeds, United Kingdom of Great Britain and Northern Ireland • 7 months ago

We contacted several times virgin media for losing internet connection and no wifi. After more than 3hours on the phone including time before to be able to speak to someone we got connection back. Then at around 1 am the hub rebooted itself therefore list connection. Knew it because my three security camera lost connection. Then once the hub rebooted itself without me found it connection was back but still one camera off line. It has been like this on and off few month but yesterday and today has been the worse. I should get a refund because not only I don’t get a good connectivity and lost two days of work not being able to connect not to mention having to wait to be able to speak to a human to get technical support. The person who helped us to reboot the hub should have called us back to check if things were running smoothly didn’t call back like this other person I spoke at work who promised to call me back yesterday at 7:00 pm when I was back home. Now looking for a new broadband provider if I can chang if my contract is expribg soon.z So far my neighbours and colleagues I spoke to want or did quit virgin media because of similar problems

Sarah Santiago

High Barnet, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No internet connection (fiber optic)
No TV channels both satellite and virgin box

Brent, United Kingdom of Great Britain and Northern Ireland • 7 months ago

1MB download speed 25M upload. Every week there is something wrong with virgin. Terrible service.

gen

Cardiff, United Kingdom of Great Britain and Northern Ireland • 7 months ago

website down

Laurie

Portsmouth, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No email access PO7 area, neither @ntlworld.com or @virginmedia.com working. All ok according to virgin

Debra Gallagher

Nuneaton, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Internet keeps failing and has very poor signal. Mrs Gallagher house no. 11 CV21 1PU

L Mundie

Carluke, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Can't access my email account

Birmingham, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Cannot access email using web or app.

E R D

Cambridge, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Log on authentication failed

Stu

Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No emails again every month now

Guy

London, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Virgin email down again. We have been down this road before.

Yvette

London, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Internet dropping every few minutes in RM3.

Notts

Castle Donington, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Up and down for the past 2 days. Internet unusable. Seems to be a problem with upload channel. Download slow to start but can get over 50mbs when works, up load is around 20kbs. And link drops every minute or so.

Reading, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Horley, Surrey
No TV
No Internet

Lee

Chester, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No internet within two days , don’t know when will fix

Karen

Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No internet since half 7 last night had text to say they fixed issue at 1:20am this morning but still cant get on internet and app cant find hub been having issues all week

Jason

York, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No broadband since 8:00 this morning

Barry John Millsip

Huddersfield, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No TV no Broadband

Brian Davidson

Poitiers, France • 7 months ago

Virgin Email service unavailable since midday 21 September.
Problem has been reported to Virgin who now say 1000+ customers have reported same problem according to Virgin operative.

Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No internet

Newbridge, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No broadband

Stewart swift

Bradford, United Kingdom of Great Britain and Northern Ireland • 7 months ago

01924517516 landline not working no dialling tone

Sobek

Leicester, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Virgin media has been down since 11:30 p.m. it is now 1:55 am.....
No one at Virgin media is available to talk to to report the problem or get the problem fixed highly reliant upon the internet for sensitive equipment

Paul

Swindon, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No TV streaming since Wed 12th. They default to "reboot the router" as the only solution. Grrrr

Wiltshire

Miguel

Bartley, United Kingdom of Great Britain and Northern Ireland • 7 months ago

BB keeps dropping

Shaun

Waringstown, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Micro disconnects

Ahmed Shalaan

Portsmouth, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Wifi is down since this morning.

Sugrue

Camborne, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No broadband / wi-fi

J.s

East Kilbride, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Not allowed to swear

Nottingham, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Usual Virgin Crap Service

Trevor E

London, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Went down same time last week!!!! Apparently it’s my fault. What a joke and they are putting their prices up12.5%. These guys are totally pathetic - system set up so that’s it almost impossible to speak to a real person

David

Camborne, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No Internet

Smudja

York, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Gateshead

Jacob

Bristol, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Internet not working

Elizabeth Morrison

Grangemouth, United Kingdom of Great Britain and Northern Ireland • 7 months ago

I have no phoneine or Internet

Susan

Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No virgin media into the house

Leicester, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Took out holiday insurance last month and starred it now can't find it on emails,this is horrendous

Mike wood

Brent, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Connected but no internet

Aaron

Newport, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Nothing working at all

London, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Internet up and down sort it thx

Dave S

Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No internet. Affecting many homes around BS20 area

Monika

Brent, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Internet stopped working

M Saleh

Wolverhampton, United Kingdom of Great Britain and Northern Ireland • 7 months ago

1mb download... 100mb upload.... virgin site saying no issues.... hmmmm.... sort this out virgin or I'll take my business to the other 3 fibre providers in town

Tony

Skegness, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Virgin fibre keeps going on and off past 24 hours, affecting smart tvs around sheffield, home security

London, United Kingdom of Great Britain and Northern Ireland • 7 months ago

WiFi keeps dropping completely sometimes 2 or 3 times a day for short periods like 10 or 20 mins. Very annoying!

Fred Grange

Bangor, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No TV for 4 days now, Virgin media shows fault in BT23 7ZJ to be fixed by today but nothing yet and no messages to say otherwise.

Massey

Brighton, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Virgin internet down BN1 2ED. Brighton from 11.40 am 11.9.23

Croydon, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Virgin out in sw11

London, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Down twice in last 2hours

N Golding

Belfast, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No Internet and mo television

, • 7 months ago

No Internet at the downs

Belfast, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Still not working

Jay

Exeter, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Tv and internet down, uk, west yorkshire.
Over 2 hours now

Redditch, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Just came back on after 22 hours of them saying they have no problem?no Internet,problem's with tv,no landline,no mobile phone,I can't wait to leave gonna use a move into a different area as an excuse

Chross

Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Inyernet down in Camberley, Surrey. TV and phone OK.

Hamilton, United Kingdom of Great Britain and Northern Ireland • 7 months ago

In ML5 area (Coatbridge)

Julie Rowles - John Rowles Limited

Edgefield, United Kingdom of Great Britain and Northern Ireland • 7 months ago

There is no internet
DE21 7DN

BSCU

Letchworth, United Kingdom of Great Britain and Northern Ireland • 7 months ago

business internet down SG6 postcode Area

Neal

Street, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Veen hours now no internet no tv no land line. They keep texting me saying theres an issue in your area will fix it soon. But that been 6 hours

Nicola small

Annesley, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Getting nothing from tivo box 2 green lights is all i have. Been down since 8am tried reset 3 times and nothing

Lorraine Frapwell

Trowbridge, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Constant problems over the last few months. I am going to cancel.

North Shields, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Total blackout of all Virgin services

Naomi

Huddersfield, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Internet is down

Deeside, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Sick of being fobbed of by Virgin Media. They say no issues in my area then I see one of there vans at the corner of my road fixing the area connection.
Other times they say no problems but neighbours are having same issues.
Rip Off Media

VitaminDAC

West Burton, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Zero internet connection since midnight 6th Sept - WHAT IS GOING ON!!!!? Completely unacceptable. Have now cancelled my Virgin contract. Sick to death of them!

Mark Back

Bartley, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Total outage since 16.00

Saba ahmed

Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Not had eny Internet since midnight last night apparently there fixing it

London, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Diwn as usual

Abergele, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Not connecting to the internet

Simon

Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No internet at all

Michael

Filey, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Off now 2 days

Gary

Leeds, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Internet seems to be down

Bournemouth, United Kingdom of Great Britain and Northern Ireland • 7 months ago

I can't connect to the Hub.

James

Enniskillen, United Kingdom of Great Britain and Northern Ireland • 7 months ago

My address is Corry Street Newtownards County Down Northern Ireland BT23 4AF. Virgin Media down

Great Clacton, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Rubbish no phone no Internet

Bharat

London, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Le5 area of leicester
Virgin nett has gone off since 4th Sep 2023
Called the adviser he fooled me off
Now the technician is due in on evening of 6th Sep 23 to try and fix it

Dixon

Bridlington, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Nothing working at all

Alex

Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Internet reduced from 500Mb/s to 80Mbps, and keeps disconnecting about every 15 mins

J White

Buckley, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No Internet....in SN5 8HH area off and on mostly off since yesterday afternoon.

Buckley, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Not working at all

Allen Chatwood

London, United Kingdom of Great Britain and Northern Ireland • 7 months ago

My son is doing a course which requires the use of zoom. Since the new router was installed the zoom link keeps logging him out which disrupts any conversation with the tutors.

Jenny Farmer

Leeds, United Kingdom of Great Britain and Northern Ireland • 7 months ago

no emails since 05.35 this morning

Nigel

Basingstoke, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No access to email. Just '403 Forbidden' message

Julia orchardjulia259@gmail.com

London, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No TV again. Need credit put on my bill which is over £100.00

Great Clacton, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Down again super frustrating

John Sweeney

Lincoln, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Internet not working in Nr31 0ha

S J

Brent, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Not had tv since 02.09 mid morning - still nothing

Brent, United Kingdom of Great Britain and Northern Ireland • 8 months ago

No signal

Shailesh

London, United Kingdom of Great Britain and Northern Ireland • 8 months ago

No tv signal in HA8 area

perksrh@virginmedia.com

Seacroft, United Kingdom of Great Britain and Northern Ireland • 8 months ago

No Email just a sign saying OOPS

Munson

Hull, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Down again!!!

Manchester, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Wifi stopped out of nowhere

Stockton on Tees

Middlesbrough, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Still no send or receive from my email address which went out of action on 18/6/23. Virgin say they have restored customers email accounts so why is mine still not working?

Darren

Cambridge, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Internet Is constantly dropping has been for hours now.

Manchester, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Intermittent issues keeps connecting then disconnecting

David

Mount Pleasant, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Interest slow and or not working

Karl brien

Manchester, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Everything off in low hill, Wolverhampton

bill

Brighton, United Kingdom of Great Britain and Northern Ireland • 8 months ago

email not working proper well broadband been slow for days now

Melb

Chester, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Wifi

Andrew

Edinburgh, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Wi-Fi intermittent and now completely gone

Andrea street

Exeter, United Kingdom of Great Britain and Northern Ireland • 8 months ago

The internet's gone off no signal

London, United Kingdom of Great Britain and Northern Ireland • 8 months ago

No Wi-Fi, tv, internet- nothing since awake this morning! Virgin Media.

Charlie Nicholls

Cambridge, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Internet down

A. Altaf

Great Clacton, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Wi-Fi down for 3 days in e6 area. Complained to virgin and they said nothing they can do as there’s no problem reported.

Barrett

Croydon, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Wifi

Bristol, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Pleaseeeeee just fix it is been 3 days

Dave

Street, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Been off since last night

Neela195211@hotmail.com

London, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Problem with TV

Dann

Bartley, United Kingdom of Great Britain and Northern Ireland • 8 months ago

No interest or tv

Elviz

Farnborough, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Please fix the internet what are we paying you for

London, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Virgin Media is a joke! Had nothing working since Monday….time to move on from this rubbish company!

duh

Birmingham, United Kingdom of Great Britain and Northern Ireland • 8 months ago

its all about the money NOW as they have grown and NO LONGER CARE ABOUT THE CUSTOMER

Linda jestico

Sheffield, United Kingdom of Great Britain and Northern Ireland • 8 months ago

My broadban hasent worked for 2 days

Shanoor Miah

Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Our street virgin broadband and virgin phone line not working last 25 hours
London E3

Brighton, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Bradford,England,UK

Steve

Conwy, United Kingdom of Great Britain and Northern Ireland • 8 months ago

WD6 4NS since 24:20am up until now.

Paulf

Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland • 8 months ago

E1. No internet no tv, 2 days now. We are working on it/we have fixed it…the messages keep saying. Auto replies on all support services. Utterly useless. Must be better service with another company. Goign to cancel in the morning when they finally have someone to answer the phone. Luckily I use someone else for the phone

robert blick

London, United Kingdom of Great Britain and Northern Ireland • 8 months ago

no Internet

David

London, United Kingdom of Great Britain and Northern Ireland • 8 months ago

London. E6 AREA. NO INTERNET AT ALL.

Linda jestico

Farnborough, United Kingdom of Great Britain and Northern Ireland • 8 months ago

My broadband has not been fixed

West Burton, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Completely down in E2 London

Linda

Farnborough, United Kingdom of Great Britain and Northern Ireland • 8 months ago

My broadband has been down since early evening yesterday

Alain

Rough Close, United Kingdom of Great Britain and Northern Ireland • 8 months ago

No internet

Barnardiston, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Router flashing red, thought it was a cabling issue, but I double checked and verified that the DNS server access is just down, period

Conwy, United Kingdom of Great Britain and Northern Ireland • 8 months ago

No Internet

Manchester, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Internet keeps going down

Chris Rawcliffe

Manchester, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Unable to carry out transactions using the virgin money app.

Laura

Abingdon, United Kingdom of Great Britain and Northern Ireland • 8 months ago

No internet in Leicester

Lee

Glasgow, United Kingdom of Great Britain and Northern Ireland • 8 months ago

No return path, TV or Broadband

Kris

Mount Pleasant, United Kingdom of Great Britain and Northern Ireland • 8 months ago

In an important meeting with my bosses and no surprise virgin media goes down typically

Graeme Hytch

Humberston, United Kingdom of Great Britain and Northern Ireland • 8 months ago

No emails since Aug 17th 4.00 p.m.
150 tells me local upgrading to HUB 5 causing problems for the next few days. Still off as at Sunday 18.00

Daniele

Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Over 3 hour black out

joanne halfpenny

Keele, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Can’t log in

Sheffield, United Kingdom of Great Britain and Northern Ireland • 8 months ago

No internet

Withers

Sheffield, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Virgin Media been up and down since 5pm Saturday in S11 Sheffield

Daniel

Sheffield, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Internet won’t work

M. Anderson

Reading, United Kingdom of Great Britain and Northern Ireland • 8 months ago

No tv or internet since 11.30am today.

London, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Poor signal causing picture break, internet no problem

Buckley, United Kingdom of Great Britain and Northern Ireland • 8 months ago

M24 4NB broadband down

Marta

Reading, United Kingdom of Great Britain and Northern Ireland • 8 months ago

london , SE7 Internet connection intermittent for days now. We don’t know what is going on and Virgin says it will resolve issue by the 25th august! (7 days from now)

Hamilton, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Wifi not working completely down

John

Bartley, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Another outage

Noah Curtis

London, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Wifi not working even though it say service is up

William

Birmingham, United Kingdom of Great Britain and Northern Ireland • 8 months ago

I cannot access Virginmedia mail AGAIN.
This mail provider really is not fit for purpose,

Virginmedia SHAME ON YOU

Jack Chauhan

Sheffield, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Usual crappy service

Colleen

Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland • 8 months ago

No landline at all

North Shields, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Blank screen

Abuela

London, United Kingdom of Great Britain and Northern Ireland • 8 months ago

My email account has been frozen since the 18th June no emails in or out, Virgin Media say that the problem has been sorted so why can’t I send or receive?

Virkie, United Kingdom of Great Britain and Northern Ireland • 8 months ago

No internet

Radu Pitish

Basingstoke, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Second day in a row.

M..Villette

Bournemouth, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Virgin is a waste of time am waiting for doctors call on landline and it is total blackout yet again

Bristol, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Another outage, yesterday around the same time we had another.
Bristol
BS9

Dave Downing

Barbican, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Virgin is crap, no TV & no Internet but according to them they haven't got a problem. Only had a new hub a few months ago so can't be that . Done all the usual things but still not coming on

Kevin Rowe

Birmingham, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Your Virgin Media Mail account is currently unavailable

London, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Down AGAIN

Leon scofield

Wakefield, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Fucking disgrace 2 days now and to try and get that your money back off them for hotspotting family of 6 is impossible. Always come out with some shit

Bob

Skipton, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Down

Ben

Swindon, United Kingdom of Great Britain and Northern Ireland • 8 months ago

All down in NW1

Chester, United Kingdom of Great Britain and Northern Ireland • 8 months ago

M204 is very faulty please fix it . The line is so intermittent

Jay

Kenn, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Broadband out since Sunday evening

Runcorn, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Absolutely rubbish service, no internet AGAIN, and they’ve got the audacity to charge all that money

Roxanne

Skipton, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Internet not working

Lorraine

Manchester, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Wi-Fi going down every 10 mins during evenings. Reported to Virgin yesterday no engineer yet.

Monica Acton

Cardiff, United Kingdom of Great Britain and Northern Ireland • 8 months ago

App keeps going off. WALES next!!

North Shields, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Why can I not watch my recordings or my Disney plus

Liz

Middlesbrough, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Wi-fi anywhere but 5 feet from the box is not working

Nottingham, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Not recieved any email yesterday and now today either.Frustrating!

Ian hamblin

Coventry, United Kingdom of Great Britain and Northern Ireland • 9 months ago

No internet

Rachel

York, United Kingdom of Great Britain and Northern Ireland • 9 months ago

My emails will not load

London, United Kingdom of Great Britain and Northern Ireland • 9 months ago

no internet

Manchester, United Kingdom of Great Britain and Northern Ireland • 9 months ago

All down at 8am

Toots3d

Birmingham, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Internet and TV out for over 3 hours. I am on the phone to them. Fingers crossed.

Paul Woods

Bradford, United Kingdom of Great Britain and Northern Ireland • 9 months ago

No internet in Hindley Green wigan

Bournemouth, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Broadband down since 9pm so that's 13.5 hours. Spoke to them they are not sure if it's a problem there end. Although over 25 customers have contacted them this morning

JBG

Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Rubbish service. Can't access previous emails.

JEH

Birmingham, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Can't access my emails

Hugh Williams

Swansea, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Problems with e mail address npt.dsc.co@ntlworld.com

Z Fraser

Northampton, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Virgin media. No Internet or tv.
Virgin medias states cables are un plugged after doing status checks. Basically saying the problem is my end.
Computer technician here. No there are no problems my end.

Basingstoke, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Nothing works

B&V

Middlesbrough, United Kingdom of Great Britain and Northern Ireland • 9 months ago

How much longer is this going on for?
Five weeks of no emails in or out is disgusting!

Stockton

Middlesbrough, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Still no emails in or out, five weeks now
No information from Virgin /O2 when this will be fixed!

Adam

Newcastle upon Tyne, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Net down NI

D Lincoln

Swindon, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Suddenly says UN and password incorrect! Hasn't been for past 5 years.

Damian Fortune

Middlesbrough, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Internet down

Moffit

Churchtown, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Wigan, virgin media down all day and currently. Hope your gonna knock this of the bill.

Jade. G

Reading, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Internet down!

Angry Customer

Birmingham, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Virgin Media are hopeless and are doing nothing as I have had no emails for over two weeks

Anonymous

Derby, United Kingdom of Great Britain and Northern Ireland • 9 months ago

no internet

Simon Elsey

Sheffield, United Kingdom of Great Britain and Northern Ireland • 9 months ago

VM ARE SHIT

Mal Gudgeon

Leicester, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Cannot send

Izabela

Scalloway, United Kingdom of Great Britain and Northern Ireland • 9 months ago

We are without broadband for the all day. Is really frustrating because is now very often. This is my last contract with Virgin I'm afraid. No compensation, no information. I'm terribly disappointed.

Stockton

Middlesbrough, United Kingdom of Great Britain and Northern Ireland • 9 months ago

No emails in or out since 18th June, why has my email account been frozen?

J blair

Manchester, United Kingdom of Great Britain and Northern Ireland • 9 months ago

No emails since 9.30 this morning
Manchester area

Michael carolan

Winston, United Kingdom of Great Britain and Northern Ireland • 9 months ago

No email from 16/07/2023

Andrew AddlemanBrackmans bakery

, • 9 months ago

No internet or phones again

Paul

, • 9 months ago

can not send email still

Stockton

, • 9 months ago

No emails in or out for a month when is this going to be sorted?

VAP

, • 9 months ago

No emails for a month can’t send or receive when is this problem going to be fixed?

Tony

, • 9 months ago

Can send and receive via Web site;
Can receive (incoming) email on my application (so their POP server is working!);
CANNOT send from my application - it tries, but responds with a timeout (so their SMTP server is knackered).

Their support team increasingly unprofessional; one guy there even asked me to disclose my password today.

GIVE ME A BREAK!

, • 9 months ago

1month and 1 day still not able to send and receive when will my account be restored?

, • 9 months ago

No emails since the 18th June can’t send or receive. How much longer is the lid going to take to put right?

K dockerty

, • 9 months ago

Birmingham B29 7TD
Nointernet

Verinder Sethi

, • 9 months ago

Can’t access blueyonder email

Lonsdale

, • 9 months ago

Outlook not working

, • 9 months ago

Wifi down in NN14QS

, • 9 months ago

No virgin broadband in WD25 9JN for last 3 hrs

Jin

, • 9 months ago

TV and broadband down again. Website says no issues as usual. Jokers

, • 9 months ago

Outage in NN84AX

Middlesbrough, United Kingdom of Great Britain and Northern Ireland • 9 months ago

No emails send or receive since 18th June in TS17 region. Can’t access email account and error report states no password for this account go to settings. How can I reset password if I can’t access my account, email settings won’t access another password!

Manchester, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Internet not working

Preston, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Loo Far

Scarborough, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Total blackout in 3 homes

Manchester, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Just constantly broken now

rumpelstiltskin inthehouse

Amsterdam, Netherlands • 9 months ago

Total black out all day !
wisdomsbeenchasingvirginbutteyhavebeenfaster.
on and off wifi and full black out
I needed to get work done.
please fix virgin. TY.

Gigs

Bristol, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Full black out, then wifi, then all down again repeatedly.
Reset multiple times. No power outage just started to intermitantly stop working about 2h go.

Lynne

Newbury, United Kingdom of Great Britain and Northern Ireland • 9 months ago

The internet won’t come on I plug it out for 30 seconds and it won’t stop flashing green

Cheltenham, United Kingdom of Great Britain and Northern Ireland • 9 months ago

E-MAIL STILL DOWN. nearly 3 weeks with no e- mail
disgusting!!

Bainbridge, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Wifi not working

Manchester, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Internet down; Virgin say intermittent connectivity in my area

Glasgow, United Kingdom of Great Britain and Northern Ireland • 9 months ago

very poor service

David

North Shields, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Still no historical emails. Current emails taking an age to sync

Gill

Baldock, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Still no email 3 days

UK resident

London, United Kingdom of Great Britain and Northern Ireland • 9 months ago

No email and now all emails data deleted.

Darren Kinahan-Goodwin

Sheffield, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Virgin Media Stream down

Uxbridge, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Cannot get into recordings
Voice not working to go to channels
Very slow

Janet Weir

Brighton, United Kingdom of Great Britain and Northern Ireland • 10 months ago

No email access firctwo days. Still not working as of 20 00 on 2 July.

Paul weaver

Birmingham, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Emails down for last 4 days

Exeter, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Plymouth PL4... Out since 11.30am, as it has been for most Sundays, during the last few weeks.

W dwight

Warrington, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Just need email ficing

D. Harris

Liverpool, United Kingdom of Great Britain and Northern Ireland • 10 months ago

I cannot send e mail even to myself. I get an error message EOH 1 and sometimes it says 'mail limit exceeded for this hour' but I havent' sent any mail.
This has been ongoing since June

John Z

Birmingham, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Yet again email service is down. VM try to deny a general problem but my friends with VM have the same issue. It's been up and down like a yoyo for two weeks despite 6 hour outage for "essential maintenance". Clearly they have a major problem they are not talking about. Hacked maybe?

Middlesbrough, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Not able to send or receive emails since 18th June. My email account is unavailable and Virgin are not giving me any help.

Gill

Baldock, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Still no email

Jim Cook

Liverpool, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Can’t access my blue yonder mails. I have not been able to sent or receive mail since sunday

M McGhie

Edinburgh, United Kingdom of Great Britain and Northern Ireland • 10 months ago

This is the second time recently. Not quite the service I expect from an award winning outfit.

Susan Ellam

Warrington, United Kingdom of Great Britain and Northern Ireland • 10 months ago

email outage again. No updates available from Virgin Media.

Simon King

Portsmouth, United Kingdom of Great Britain and Northern Ireland • 10 months ago

No email service AGAIN!!!

Biens

Kingston, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Still Nothing

Lynn

Liverpool, United Kingdom of Great Britain and Northern Ireland • 10 months ago

No email again!!!

Nell

Brighton, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Less than two hours' notice yesterday evening of 'essential work' between midnight and 6 am, meaning email unavailable. But now, 10:15 am, there's still no email.

London, United Kingdom of Great Britain and Northern Ireland • 10 months ago

No access to emails today.

Brent, United Kingdom of Great Britain and Northern Ireland • 10 months ago

No email

Terry Brooks

Gorleston-on-Sea, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Doing maintenance from 00:00 to 06:00? Received plenty of emails during that period but now I need to send emails, it is down again!
Absolutely dreadful lately and will now start to cost me money due to missing comms from clients.

Matt

Colchester, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Essential works scheduled early this morning seems to not be over

Ian Thompson

Saltburn-by-the-Sea, United Kingdom of Great Britain and Northern Ireland • 10 months ago

not receiving emails

Michael

Leeds, United Kingdom of Great Britain and Northern Ireland • 10 months ago

E-mail down for the second time in a week !

Edinburgh, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Email not connecting

Steve Howgill

Leicester, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Virgin Email down again

Farnborough, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Can’t access ntlworld email account again . Told email account would be having essential maintenance overnight but would be up & running by 6.00am. Now 8.50 and still no access.

David Staddon

Manchester, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Unable to connect to server

Frinton-on-Sea, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Not receiving email

Brian Hockey

Reading, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Had a message yesterday declaring that emails would be back up and running by 6.00 am. Now 6.26 not back

Valerie Roberts

Middlesbrough, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Have not been able to send or receive any emails since 18th June although Virgin have said they have fixed the problem. My Virgin app is telling me that my Mail account is unavailable, the error report is saying no password provided for Virginmedia go to Mail settings and enter password!

Lisa

Newcastle upon Tyne, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Had no internet since yesterday

janet rasdale

Sheffield, United Kingdom of Great Britain and Northern Ireland • 10 months ago

i have had problems with email for over a week it seems to be blueyonder.co.uk i cannet get .

iris simmons

Brighton, United Kingdom of Great Britain and Northern Ireland • 10 months ago

total loss of everything in PO53BE , I need my alarm to work in case of fall urgent

Pete Elmer

Birmingham, United Kingdom of Great Britain and Northern Ireland • 10 months ago

No Virgin Media email access since Sunday evening (18 June).
When trying to access message apparently from VM pops up saying account may be closed for security reasons. Set up new password. Not trusting this info at this time.

Linda Skelcey

Warrington, United Kingdom of Great Britain and Northern Ireland • 10 months ago

no email again today

Natasha

Brighton, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Will not load email account

Paul

Carluke, United Kingdom of Great Britain and Northern Ireland • 10 months ago

E-Mail down, asking to go to settings - password

Kenneth J cooper

Abingdon, United Kingdom of Great Britain and Northern Ireland • 10 months ago

E mail not connecting on ntlworld servers!

Bill scott

Walton le Dale, United Kingdom of Great Britain and Northern Ireland • 10 months ago

No rmail

Guildford, United Kingdom of Great Britain and Northern Ireland • 10 months ago

No access to emails

Rich

Reading, United Kingdom of Great Britain and Northern Ireland • 10 months ago

No broadband since noon

Mrs Carol Hunt

Birmingham, United Kingdom of Great Britain and Northern Ireland • 11 months ago

TV picture frozen cannot get any channels turned everything off and back on again no change

Jan Francis

London, United Kingdom of Great Britain and Northern Ireland • 11 months ago

Problems getting emails since 5th May. vM say there is an Outage with their client mail application. Still not fixed as at 12th May. Have spent hours on phone before finally finding out the problem is with them!

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