Is clarks.co.uk down - September, 2024?
Clarks.co.uk is a website that offers a wide selection of stylish shoes, boots, and sandals for all genders and ages. The website also offers accessories such as bags, socks, and shoe care items. Customers can find the latest fashion trends from Clarks and can shop with confidence knowing that they are getting quality products.
URL Checked:
https://www.clarks.co.uk/
Last Down:
not recently
Response Time:
0.42 ms.
clarks.co.uk outages reported by users in the last 24 hours
No Clarks problems reported in the last 24 hours
This chart shows the number of Clarks outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Clarks User Reports
Check out the latest user reports on Clarks, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Sep 06, 2024 - 00:34
A visitor from Enfield, United Kingdom has reported a problem with Won't take payment
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Sep 01, 2024 - 14:34
A visitor from Birmingham, United Kingdom has reported a problem with Won't take payment
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Aug 31, 2024 - 17:09
A visitor from Leeds, United Kingdom has reported a problem with Won't take payment
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Aug 27, 2024 - 15:31
A visitor from Mytholmroyd, United Kingdom has reported a problem with Won't take payment
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Aug 18, 2024 - 20:10
A visitor from Stanley, United Kingdom has reported a problem with Won't take payment
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Aug 18, 2024 - 17:33
A visitor from Dublin, Ireland has reported a problem with Won't take payment
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Aug 12, 2024 - 21:36
A visitor from Wednesbury, United Kingdom has reported a problem with Won't take payment
Join Clarks Discussion
Suggestions? Issues? Outages?Please share your Clarks experience with other users around the globe.
Most common Clarks problems reported by users
General Issues
Service
Won't take payment
Clarks Outage Locations
Location
Reports
Last Reported
Enfield, England, GB
175
8 days ago
Yardley, Pennsylvania, US
4
2 months ago
Belfast, Northern Ireland, GB
6
2 months ago
Sunrise, Florida, US
3
4 months ago
Edinburgh, Scotland, GB
16
5 months ago
Pontypool, Wales, GB
8
6 months ago
Ramsey, New Jersey, US
1
8 months ago
Massillon, Ohio, US
1
9 months ago
Berkeley, California, US
1
9 months ago
Locust Fork, Alabama, US
1
9 months ago
Are you experiencing issues with Clarks right now?
Is clarks.co.uk not working for you? If you are having issues with Clarks, please use one of the options below to report a problem with the service
clarks.co.uk website response status history
Date and Time
Response Time
Status Code
Sep 14, 2024 - 01:22
0.42 ms.
200
Sep 13, 2024 - 19:44
0.46 ms.
200
Sep 13, 2024 - 13:15
0.58 ms.
200
Sep 13, 2024 - 03:39
0.54 ms.
200
Sep 12, 2024 - 19:04
0.45 ms.
200
Sep 12, 2024 - 13:54
0.58 ms.
200
Sep 12, 2024 - 03:17
0.48 ms.
200
This table shows the clarks.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Clarks is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if clarks.co.uk is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Michele McNulty
Tullamore, Ireland • 10 days agoI cannot get the returns website to work and I cannot get someone to answer their contact phone. Very very frustrating.
Price
Burgess Hill, United Kingdom • 11 days agoWon't take payment. Tried numerous times
Welling, United Kingdom • 24 days ago
Can't check out on Clarks website.
Stanley, United Kingdom • 26 days ago
Not working
Monique
Wednesbury, United Kingdom • 1 months agoTried multiple times even using a different card and computer
Nottingham, United Kingdom • 1 months ago
Won't take payment. Have been trying for 6 days now - different devices, different cards, different browsers - no joy. Customer services aware of the problem but they could't get through either. Won't be buying from them again.
Tony Jenkins
New Malden, United Kingdom • 1 months agoWont take credit card payment on online purchase. Help line says try again tomorrow!
Tink
Tonbridge, United Kingdom • 1 months agoWebsite not working, irritating
City of Westminster, United Kingdom • 2 months ago
Tried multiple times, even had a friend try. Can’t seem to make payment
Tammy
Norman, United States • 2 months agoWon't take any form of payments
sash
Kingston, Jamaica • 2 months agowont take payment
Ann
Silver Spring, United States • 2 months agoI attempted to order a pair of shoes today. I submitted my order and received confirmation from my credit card company that the payment processed, but I received no confirmation number on the website or via email. I contacted customer service, who was constantly distracted during the call. The rep advised my report would be escalated and a refund would be submitted. The rep advised I would recieve two emails following the call. One regarding the call and the second for a survey about the call. I have not received either email.
I attempted to order the shoes again later this evening. I received a confirmation number this time on the website, but no confirmation email. I received confirmation again from my credit card company that the payment processed.
Some kind of notification should be published by Clark’s either on their website or on their social media to address these concerns. Other comments indicate issues over the last week.
Kingston, Jamaica • 2 months ago
Tried 2 different payment methods and my orders wont go through
Kingstown, St Vincent and Grenadines • 2 months ago
PayPal payment
Zoe
Queensbury, United Kingdom • 2 months agoPayment fails
Karin
Birmingham, United Kingdom • 2 months agoWon’t take payment
Dee
Rochford, United Kingdom • 2 months agoWebsite not taking payment
Carol Eeles
Pontefract, United Kingdom • 3 months agoWon’t accept payment by papal or by credit card
Colin Butler
Thornaby, United Kingdom • 3 months agoCannot make a payment for items in my basket, it’s been like this since Thursday 6/6/24
Aman
Wandsworth, United Kingdom • 3 months agohave been trying to make a payment since yesterday, used few different cards but payment is not going through
Alison Cowe
Newcastle upon Tyne, United Kingdom • 3 months agoWon't let me put order through. Rejecting any type of payment
Bromley, United Kingdom • 3 months ago
can't pay
Sazzzle
Eastbourne, United Kingdom • 3 months agoTried multiple times, ways and cards even PayPal nothing work
Liverpool, United Kingdom • 3 months ago
cannot select delivery address
Alison
Consett, United Kingdom • 3 months agoWon’t let me checkout
Southampton, United Kingdom • 4 months ago
won't take payment
Philadelphia, United States • 4 months ago
not taking payent
Janette
Sunrise, United States • 4 months agoCannot make a purchase
Paris, France • 4 months ago
Took gift card money but no order placed
Nuneaton, United Kingdom • 4 months ago
Won't accept payment online
L fisher
Merton, United Kingdom • 5 months agoWon't take payment on different cards and different devices
joannetw@aol.com
Moira, United Kingdom • 5 months agoPayment still not being processed 3 days in a row despite multiple attempts. Why?
Wigton, United Kingdom • 5 months ago
Won’t take payment for last 24 hrs
Maldon, United Kingdom • 5 months ago
I have been blocked from your website. I was in my account looking at an order and suddenly it said I was blocked. This is the code at the bottom of the page that I was supposed to report to you.
8709ebf1ac1f6582
Whatever please can someone get me access again?
My email is marion@marionjorgensen.com
Denisa
Bracknell, United Kingdom • 5 months agoI have been trying to access clarks website for two days now and its not working.
Tallal
Aylesbury, United Kingdom • 5 months agoWebsite not working
Clare Taylor
Redhill, United Kingdom • 5 months agoI can’t access the website. This is a constant problem.
Belfast, United Kingdom • 6 months ago
Website not responding. I can’t sign in into my account. No link being sent to my email address as stated. Impossible to make a purchase even as a guest.
Toni
Chicago, United States • 6 months agoTrying to access the website and it was saying I was blocked. At the time the screen came up I was trying a discount code. Please assist. Cloudflare Ray ID: 85986e6e39a522ed
Susan
Reading, United Kingdom • 6 months agoWon't take payment, this has been going on for several days. Their Surpport responds to queries promptly, but has no solutions
Giuseppina
Southend-on-Sea, United Kingdom • 6 months agoI've tried every payment method but none are going through.
Kingston, Jamaica • 7 months ago
Can’t make payments
Kingston, Jamaica • 7 months ago
Why are y’all not fixing the website??
Kingston, Jamaica • 7 months ago
Are y’all fixing this are what ???
Skky
Kingston, Jamaica • 7 months agoWon’t take payment
Kingston, Jamaica • 7 months ago
Not allowing payment when are y’all going to fix this it’s been so long do you even care ??
Sy
Sheffield, United Kingdom • 7 months agoNot processing payments
Kingston, Jamaica • 7 months ago
The website is not allowing payment are you guys not fixing this ?????
It’s been so long
Chelmsford, United Kingdom • 7 months ago
Tried again today payment still won’t go through
Tried different payment options and still nothing
Chelmsford, United Kingdom • 7 months ago
Won’t take paymenttried debit card and PayPal multiple times and won’t go through
Kingston, Jamaica • 7 months ago
Can’t make payments
Kingston, Jamaica • 7 months ago
Can’t make payments
Ann-Marie Walker
Kingston, Jamaica • 7 months agoWon’t take payment
Bill
Hockley, United Kingdom • 7 months agobeen trying for three days to order and it the payment won't go through
Den
Kingston, Jamaica • 7 months agoUnable to make payment on the website
Susan Healey
Islington, United Kingdom • 7 months agoUnable to make payment at checkout
Louise
Gateshead, United Kingdom • 7 months agoTried several times to order and won't accept payment no matter what card I use
Sutton, United Kingdom • 7 months ago
Pay now button not working.
Dan
Southend-on-Sea, United Kingdom • 8 months agoTried paying with PayPal and klarna. It won’t go through
Kim davis
Derby, United Kingdom • 8 months agoWill not take payment
Aneta
Reigate, United Kingdom • 8 months agoNot able to proceed and pay at checkout
Louise Colenso
Crewe, United Kingdom • 8 months agoWon’t take any payment method
O
Chalk Farm, United Kingdom • 8 months agoWebsite won’t take payment
Hamilton, United Kingdom • 8 months ago
Not taking payment
Chloe
Taunton, United Kingdom • 8 months agoKeeps saying payment declined?
Southampton, United Kingdom • 8 months ago
Won’t take payment
Dunblane, United Kingdom • 8 months ago
Won’t take payment
Nat
Islington, United Kingdom • 8 months agoHave been trying to place an order online since there’s. Clarke unable to process over the phone
Bilal
Blackburn, United Kingdom • 8 months agoWon't accept any payment cards or paypal
Sam
St Albans, United Kingdom • 8 months agocan't order goods, all cards declined. My husband tried from he's email and he's cards, same problem
Crawley, United Kingdom • 8 months ago
trying to check out and saying declined
Spixworth, United Kingdom • 8 months ago
Been trying to make payments not working since morning
Eve
Cramlington, United Kingdom • 8 months agoPayment not working
Caerphilly, United Kingdom • 8 months ago
I’m trying to purchase an item but won’t take the payment for no reason
Karen
Uxbridge, United Kingdom • 8 months agoCan’t make payment
Andover, United Kingdom • 8 months ago
Unable to checkout order in basket. Tried 3 times to make payment. Tried 3 different bank card. Still not working
Mel
Folksworth, United Kingdom • 8 months agoI've been trying for 2 days to buy some shoes but the site won't take payment. I've tried multiple ways of paying and on two different browsers.
Rachael Jackson
Trowbridge, United Kingdom • 8 months agoClarks online will not take payments by card today?
Amy
Clacton-on-Sea, United Kingdom • 8 months agoPay now button not working, can’t make payment
Jason Lawson
Evesham, United Kingdom • 8 months agoWill not accept card details or Apple Pay option or PayPal. Have emailed customer services waiting to hear back
Coulsdon, United Kingdom • 8 months ago
Can’t check out
Liverpool, United Kingdom • 8 months ago
Won't take payment
Shaftesbury, United Kingdom • 8 months ago
Won't take payment
Glen
Thatcham, United Kingdom • 8 months agoCan’t place an order
St Albans, United Kingdom • 8 months ago
Won’t take payment
Birmingham, United Kingdom • 8 months ago
Payment won't accept on website
Birmingham, United Kingdom • 8 months ago
Can’t make payment for shoes
Nary
Birmingham, United Kingdom • 8 months agoWont take paymeny
Wandsworth, United Kingdom • 8 months ago
not taking any form of payment
Crawley, United Kingdom • 8 months ago
Online payment won’t accept tried different cards
DW
Orlando, United States • 8 months agoClarks won't take my payment
Tipton, United Kingdom • 8 months ago
Won't take payment
Milan
Birmingham, United Kingdom • 8 months agoYour site won’t take any payment from any card on any option
T. Harriman
Doylestown, United States • 8 months agoOrder repeatedly fails to complete purchase.
Marshall
Hackney, United Kingdom • 9 months agoI have been blocked from using site, says a security risk?
Paul Marshall
Massillon, United States • 9 months agoNumerous failed attempts at purchasing
Lesley Firth
Bentley, United Kingdom • 9 months agoHasn't sent me a reset password
Standon, United Kingdom • 9 months ago
Cannot log in or reset password, ordered online by mobile but no confirmation email
Nina-Ciara Majewska
Islington, United Kingdom • 9 months agoWebsite not available. I have been blocked, for no reason. I was in the middle of making an order then I suddenly got blocked.
No access to the website at this moment.
Managed to make 3 orders using my mobile phone, but the website was kept on crushing down. I received only 1 email with confirmation that the order went through.
Not sure what is going on with all remaining orders. I went to Putney Clarks shop today at ask for assistance, but none was provided. Dismissive attitude.
Please help: Nina.ciara@yahoo.co.uk, 079 60 40 96 43.
Nina-Ciara Majewska
L k
Bolton, United Kingdom • 9 months agoCan't make payment
Trevor Waldron
Maidenhead, United Kingdom • 9 months agoUnable to log in to my account
Sarah
Newham, United Kingdom • 9 months agoWon't log me in
Susana Garrett
Cricklewood, United Kingdom • 9 months agoI have tried to view clarks website but it says I have been blocked..Very odd considering I was able to view it a few days ago .
Jennie
Coventry, United Kingdom • 9 months agoWebsite down
Joanne Taylor
Glasgow, United Kingdom • 9 months agoI cannot get online to the Clarke’s website can you advise
Louise Trainor
Luton, United Kingdom • 9 months agoWhile ordering I have just been blocked from the website .....have tried calling waited and waited for call handler so gave up.
Please advise
Str
London, United Kingdom • 9 months agoSorry, you have been blocked
You are unable to access www.clarks.com
CMF
Swansea, United Kingdom • 9 months agoSame as Lu, can't log in: it says wrong password, even though I know it's right then when I try to reset it says enter a valid email address. I have tried this on my account and my husband's and it's the same
Lu
Northampton, United Kingdom • 9 months agoCannot log in or rest password, when I enter my email there is a green tick beside my email but there is an error message that says enter a valid email address
Jerry
Locust Fork, United States • 9 months agoWebsite not allowing me to place an order
I called and been on hold for 54 minutes
Jacqueline Welsh
Peterhead, United Kingdom • 10 months agoCan’t get past first page of website.
N Wright
London, United Kingdom • 10 months agoUnable to complete purchase as unable to reach payment process
Sheffield, United Kingdom • 10 months ago
can not pay
Michael Henderson
Belfast, United Kingdom • 10 months agoSomething wrong with the payment system since last Thursday.
Bury St Edmunds, United Kingdom • 11 months ago
Keep getting a WOOPS notification when I try to track my order
Philomena
Birmingham, United Kingdom • 11 months agoOrder number not received
Debbie Reid
Magheralin, United Kingdom • 11 months agoCan’t purchase anything orders keep being refused
Mali Gibson
Glasgow, United Kingdom • 11 months agoCannot login with username and password. Tried making a new account and it wouldn’t allow me to confirm it. Cannot make a purchase without making an account.
janet langton
York, United Kingdom of Great Britain and Northern Ireland • 11 months agoIt won't complete my oreder
Crank, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Does not let you continue to payment when checking out
Emma
Exeter, United Kingdom of Great Britain and Northern Ireland • 1 years agoYour website will not allow me to checkout. Have tried 4 times and keep getting returned in a loop