Is Metro Bank down - May, 2024?

Metro Bank Outages and Status
Metro Bank Logo

Metro Bank is a British financial services company, founded in 2010. It is the first new high-street bank in the UK for over 150 years, and provides a modern approach to banking, with a focus on convenience and customer service. Metro Bank offers personal and business banking services, including current accounts, savings accounts, mortgages, credit cards and more.

Last check: Just Now |

URL Checked:

http://www.metrobankonline.co.uk/

Last Down:

not recently

Response Time:

13.06 ms.

Metro Bank outages reported by users in the last 24 hours

No Metro Bank problems reported in the last 24 hours

This chart shows the number of Metro Bank outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Metro Bank Outage Locations

Location

Reports

Last Reported

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Highbury, England, GB

112

25 days ago

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Cardiff, Wales, GB

1

5 months ago

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Cairo, Cairo Governorate, EG

1

5 months ago

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New York, New York, US

1

6 months ago

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Rennes, Brittany, FR

1

7 months ago

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Nicosia, Nicosia, CY

1

7 months ago

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Dumfries, Scotland, GB

2

7 months ago

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Casablanca, Casablanca-Settat, MA

1

7 months ago

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Amsterdam, Noord-Holland, NL

1

8 months ago

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Avignon, Provence-Alpes-Cote-d'Azur, FR

2

8 months ago

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Aachen, Nordrhein-Westfalen, DE

1

10 months ago

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, ,

1

ago

Most common Metro Bank problems reported by users

46

Mobile Banking

54

Account Balances

Are you experiencing issues with Metro Bank right now?

Is metrobankonline.co.uk not working for you? If you are having issues with Metro Bank, please use one of the options below to report a problem with the service

Metrobankonline.co.uk website response status history

Date and Time

Response Time

Status Code

27 May 2024 - 05:53

13.06 ms.

200

26 May 2024 - 16:17

6.4 ms.

200

26 May 2024 - 10:58

13.12 ms.

200

25 May 2024 - 13:50

6.43 ms.

200

25 May 2024 - 07:55

6.51 ms.

200

25 May 2024 - 02:25

6.48 ms.

200

24 May 2024 - 21:05

6.4 ms.

200

This table shows the metrobankonline.co.uk outage requests and response browser checks executed automatically by the SiteDown service. All data in the table is in the UTC time zone. If Metro Bank is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

General Tips to Fix an Metrobankonline.co.uk

  • Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join Metro Bank Discussion

Suggestions? Issues? Outages?
Please share your Metro Bank experience with other users around the globe.

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Mrs Lisa O'Connor

Daventry, United Kingdom 1 month ago

when I try to login on my business account , i just get a blank screen and not the the prompt to enter login details.

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Lambeth, United Kingdom 1 month ago

Wages sent in on the 4th April 2024, roughly 3pm, it's now Saturday 14:00 Still nothing!

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Newham, United Kingdom 1 month ago

No transfer

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Lewisham, United Kingdom 1 month ago

Won’t let me log in

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Harry TW10 7UW

Richmond, United Kingdom 2 months ago

I have had problems logging into Metro Bank Online Banking for all of February 2024. Ring HO three times and visited Kingston branch, and now finally advised today 28/02 that they have an IT issue which is stopping some customers accessing online banking. Everytime l log in, l get an error message advising there is a problem and to try later. It has not been sorted all February 2024. Just told it maybe sorted by 04/03. Not good. Not impressed with Metro Bank IT department if it takes a month to sort out the issues.

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Leyton, United Kingdom 3 months ago

Down

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Angus Clark

Harrow, United Kingdom 4 months ago

There is a persistent fault in the Metro app with the international transfer facility.

I have successfully added the recipient organisation but when asked to confirm the amount I want to send, I get a message stating it is not possible to set up a standing order. I am clearly not trying to set up a standing order, I just want to transfer funds to pay for a service. This has been the same situation for weeks now, why can't it be sorted..? It's extremely inconvenient. Branch say they cannot help....

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London, United Kingdom 4 months ago

Not getting any funds in to my bank from people who have sent money

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Maidstone, United Kingdom 5 months ago

Can't get the app to work keeps saying something is wrong

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Bill

Manchester, United Kingdom 5 months ago

The Metro bank telephone app will not open. Just stays with the opening screen.

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Lady S Barnett

Enfield, United Kingdom 5 months ago

Can’t use my card in Southgate

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Callum

Ealing, United Kingdom 5 months ago

Mobile and app banking totally down again.

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Patrick Crotty

High Wycombe, United Kingdom 5 months ago

Online banking with Metrobank is not available today 14/12/2023 at 10:23 am. Their website comes up with a message recognising that many functions are off-line, including personal and business banking.

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Tommy

London, United Kingdom 5 months ago

The app is currently down

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Rosemary adams

Liverpool, United Kingdom 5 months ago

Why is no one manning the phones

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Bradford, United Kingdom 5 months ago

Can't withdraw money

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Am

Harrow, United Kingdom 5 months ago

Mobile and online banking not working from yesterday 2pm and still not resolved

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Julie Gr

Cardiff, United Kingdom 5 months ago

Unable to access account

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J

Thatcham, United Kingdom 5 months ago

Site down

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Walthamstow, United Kingdom 5 months ago

Can’t login using my mobile app

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Barry

Edgware, United Kingdom 6 months ago

All Metro websites are down. 20/11/2023 15:40

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JOHN WHITE

Rothbury, United Kingdom 6 months ago

Cannot apply for a new easy access savings account because the selfie doesn't work no option to find a picture already taken (although could choose between camera and search for a stored picture when processing driving license or passport photos) with the selfie forced to take picture. Doesn't upload.

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thomas knust

Waltham Cross, United Kingdom 6 months ago

the number 0345 08 08 500 is not working any more , it does not even ring

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anoyed

London, United Kingdom 6 months ago

slow won't load

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Matthew George

Hounslow, United Kingdom 7 months ago

Not working

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Mubashra Ahmad

Ilford, United Kingdom 7 months ago

Technical problem. Can’t login

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Reading, United Kingdom 7 months ago

I transferred money I cannot get it out with my metro card what's going on

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New Cross, United Kingdom 7 months ago

not working

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Steve Dath

Isleworth, United Kingdom 7 months ago

Unable to log in…

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Sophia Hamblin

Lowestoft, United Kingdom 7 months ago

App seems to be down

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Darren

Dewsbury, United Kingdom 7 months ago

Metro bank app is not working at all

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Sally Marsden

Twickenham, United Kingdom 7 months ago

App won’t let me log in

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Steve Booth

Croydon, United Kingdom 7 months ago

Ios app returns ‘something has gone wrong’ when logging in using fingerprint

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Phil

Croydon, United Kingdom 7 months ago

Mobile app is not working?

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John

Poplar, United Kingdom 7 months ago

The mobile app says error. Have updated too. Is the app down?

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Gavin Cox

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

Unable too log in Metro App

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M Svoboda

Whitby, United Kingdom of Great Britain and Northern Ireland 7 months ago

Unable to input my login details

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London, United Kingdom of Great Britain and Northern Ireland 7 months ago

App isn’t working

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Birmingham, United Kingdom of Great Britain and Northern Ireland 8 months ago

log in taking ages. IF you get in - then it boots you out again

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J davies

Nottingham, United Kingdom of Great Britain and Northern Ireland 8 months ago

Not showing current transactions for this month

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Warrington, United Kingdom of Great Britain and Northern Ireland 8 months ago

App states there is a problem and to try again later

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Graham Bromwich

Amsterdam, Netherlands 8 months ago

Is normal by start of day on 25th of each mpnth that my pension is in from Norway. But yet again it is not in my account!

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Birmingham, United Kingdom of Great Britain and Northern Ireland 8 months ago

Mobile App is not available since ios 17 update...over a week now. Septemebr 2023. This is amateurish and unacceptable that a bank in thsi digital age can be so behind the times.I am moving banks.

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Avignon, France 8 months ago

iOS app not loading after iOS update

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Anne Catherine dalton

Stamford, United Kingdom of Great Britain and Northern Ireland 9 months ago

My son transferred 20 and couldn’t get out showing 0.00 then transferred 50p still nothing !!!
I’m stranded somewhere with no money

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Joerg Noppens

Aachen, Germany 10 months ago

problem processing payment

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david john jones

Wolverhampton, United Kingdom of Great Britain and Northern Ireland 10 months ago

BECAUSE THIS SITE IS useless

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Julie Gray

London, United Kingdom of Great Britain and Northern Ireland 10 months ago

unable to log on, usually have no problem

Latest metrobankonline.co.uk screenshot
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Frequently Asked Questions

We have recently sent browser requests to Metrobankonline.co.uk and it's up and running with status code 200 (UP) and a response time of 13.06 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Metrobankonline.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.