Is newday.co.uk down - November, 2024?

Newday Outages and Status
Newday Logo

NewDay.co.uk is a leading online financial services provider in the UK. They specialize in credit cards and loans, offering a range of products tailored to different financial circumstances. Their services are conveniently accessible, allowing customers to manage their accounts through a secure online portal. Always striving to make finances accessible, NewDay brings a fresh perspective to online financial management. They are known for their excellent support and customer-centric approach.

Last check: Just Now |

URL Checked:

https://www.newday.co.uk/

Last Down:

not recently

Response Time:

13.91 ms.

newday.co.uk outages reported by users in the last 24 hours

No Newday problems reported in the last 24 hours

This chart shows the number of Newday outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Newday User Reports

Check out the latest user reports on Newday, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    Oct 31, 2024 - 10:30

    A visitor from Ilford, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Oct 31, 2024 - 09:48

    A visitor from Milnrow, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Oct 31, 2024 - 09:47

    A visitor from Camden, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Oct 31, 2024 - 09:45

    A visitor from Birmingham, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Oct 31, 2024 - 09:35

    A visitor from Newport, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Oct 23, 2024 - 10:30

    A visitor from Southwark, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Sep 23, 2024 - 22:32

    A visitor from Torpoint, United Kingdom has reported a problem with General Issues

Join Newday Discussion

Suggestions? Issues? Outages?
Please share your Newday experience with other users around the globe.

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Dave

Basingstoke, United Kingdom 2 days ago

Ap not working this morning, finally managed to make a payment after 2 hours. Very inconvenient.

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Dave

Basingstoke, United Kingdom 2 days ago

Ap not working this morning, finally managed to make a payment after 2 hours. Very inconvenient.

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Paul Spiers

Edinburgh, United Kingdom 3 days ago

Certainly not working for myself and my partner on any New Day app. Obviously an issue or bad very bad planning to do do essential maintenance at midday on a Weekday when it's most used.

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Samantha Lisa jarrett

Ilford, United Kingdom 3 days ago

Cannot access app or online

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Telford, United Kingdom 3 days ago

Cannot Login Into Newday App ! Comes Up With Error Try Again !

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Camden, United Kingdom 3 days ago

Can't log in to make payment

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Will

Milnrow, United Kingdom 3 days ago

Unable to see account or make payments

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Birmingham, United Kingdom 3 days ago

All your newday app is a blank page

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julie davies

Newport, United Kingdom 3 days ago

Timing me out all the time won’t let me Face ID or passcode

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Southwark, United Kingdom 11 days ago

not accepting payments

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Torpoint, United Kingdom 1 months ago

The newday app is blinking once logging in.

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Leeds, United Kingdom 1 months ago

Down yet again. Error when trying to log into the marbles and John Lewis app. Both are owned by newday

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Thornaby, United Kingdom 1 months ago

Frustrated!!! My agua app has been playing up all day, is anybody else experiencing problems?

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Paul

Southwark, United Kingdom 1 months ago

Seems like all portals for credit cards are under maintenance. 6 hours ago I experienced the first issue to login in the app. Now, everything is down.

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Ipswich, United Kingdom 1 months ago

Both Bip and Marbles credit card apps are down. Been saying ‘essential maintenance’ since this morning

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Jane

Oxford, United Kingdom 1 months ago

Maintenance ongoing. Trying to log on for 3 hours

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Plymouth, United Kingdom 1 months ago

Maintenence

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Gill

Maidenhead, United Kingdom 1 months ago

Started off on perpetual loop unable to log in and now says maintenance - has been for at least 5 hours now.

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Terry

Portsmouth, United Kingdom 1 months ago

My card details not recognised by Newday when I needed to make a payment today, 12 Sept 2024. Outage and 'systems down' reported on their voicemail too.

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Tab

London, United Kingdom 1 months ago

Opens but wont load transactions

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Kirsty

Huntingdon, United Kingdom 1 months ago

Not allowing to log in

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Paul

Didcot, United Kingdom 1 months ago

All new day apps are on a continuous loop but will not work ?

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Didcot, United Kingdom 1 months ago

Pulse credit card app is down

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Mrs Stella Penney

Lambeth, United Kingdom 1 months ago

Hi all my needy credit card apps are not working

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Shaun

Bristol, United Kingdom 1 months ago

No apps working

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Bristol, United Kingdom 1 months ago

No apps working

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John Csmpey

Renfrew, United Kingdom 2 months ago

Unable to log in, says it cannot recognise pass key?

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Renfrew, United Kingdom 2 months ago

Not working this morning

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Dowdey

Guildford, United Kingdom 2 months ago

Haven't been able to login for over an hour.

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Lesley Ledden

Epsom, United Kingdom 2 months ago

Unable to login on either my mobile or laptop. As mentioned by others, a message keeps coming up on the mobile saying retry or cancel. On the laptop, the response is "portal.newdaycards.com took too long to respond". Having been trying for the last hour, still not working so I am growing increasingly concerned...

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John Jefferson

Wallsend, United Kingdom 2 months ago

can't open website to check john lewis account. response says "portal.newdaycards.com took too long to respond"

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London, United Kingdom 2 months ago

Can’t log in

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London, United Kingdom 2 months ago

Down AGAIN

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Chez C

Walsall, United Kingdom 2 months ago

Unable to get past passcode. Message keeps coming up saying retry or cancel. Tried a number of times but unable to get onto site to check balance

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Elda, Spain 2 months ago

Not receiving one time pass codes this morning. Cannot login.
Never had problem before

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Yvonne

Bath, United Kingdom 2 months ago

Takes so long to load its timing out before I get chance to put my password in. That and the rubbish bot on the JLP helpline mean my only contact going forward will be to cancel the credit card. Customer service means providing a service to customers not doing the minimum you can get away with

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Mike , London

Wokingham, United Kingdom 2 months ago

OTP mesages not being sent by NEwday for John lewis

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V WH

Lambeth, United Kingdom 2 months ago

Can’t log in to various sites

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Paul Davison

London, United Kingdom 3 months ago

portal screen blank

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Sjs

Manchester, United Kingdom 3 months ago

App won’t load

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Dr Christine Arnold

Oxford, United Kingdom 3 months ago

App is not responding, please can you sort ?

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Dr Christine Arnold

Oxford, United Kingdom 3 months ago

Website and app down... can't access my account ; some communication from you would be good ....

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Christine Arnold

Oxford, United Kingdom 3 months ago

Cant access my app

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Thame, United Kingdom 3 months ago

John Lewis card app

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KG

Leeds, United Kingdom 3 months ago

App and website both down.

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Gill Knott

Cheltenham, United Kingdom 3 months ago

Can’t get in via the new day Debenhams app

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Colin Hull

Islington, United Kingdom 3 months ago

been down for the last 30 mins

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Helen Manning

Saint Neots, United Kingdom 3 months ago

Website still down......need to check account, please sort ASAP!

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Helen Manning

Saint Neots, United Kingdom 3 months ago

Website still down......need to check account, please sort ASAP!

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Helen Manning

Saint Neots, United Kingdom 3 months ago

Website still down......need to check account, please sort ASAP!

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Saint Neots, United Kingdom 3 months ago

Website still down......need to check account, please sort ASAP!

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Saint Neots, United Kingdom 3 months ago

Website still down......need to check account, please sort ASAP!

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MC

Paignton, United Kingdom 3 months ago

New day apps not working

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Simon W, London

Kingston upon Thames, United Kingdom 3 months ago

Cant access app or webpage.

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Simon W, London

Kingston upon Thames, United Kingdom 3 months ago

Cant access app or webpage.

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Christine Gibson

Slough, United Kingdom 3 months ago

Can’t access transactions, statements, Or help.

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Ellesmere Port, United Kingdom 3 months ago

Can't login on App or Online

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Ian

Newcastle upon Tyne, United Kingdom 3 months ago

Cant log in

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Brian Richard Price

Redditch, United Kingdom 3 months ago

Problem logging in to card account.

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Mr Mark Brealey

Cambridge, United Kingdom 3 months ago

Trying to pay Burton Card. Unable to log in. Have tries several platforms and links Similar issue with Debenhams Card

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Taunton, United Kingdom 3 months ago

Not responding..blank screen

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jess

Colchester, United Kingdom 3 months ago

Wont load

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Tony

Harrow, United Kingdom 3 months ago

Site not responding

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M

London, United Kingdom 3 months ago

Cannot access app - just a blank Screen

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Annette

Liverpool, United Kingdom 3 months ago

None of my newday apps are working

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Mary

Glasgow, United Kingdom 3 months ago

App not working. Can’t log in.

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Sunderland, United Kingdom 3 months ago

None of my newday apps are working

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London, United Kingdom 3 months ago

app seems to be down

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Woodi

Southampton, United Kingdom 3 months ago

The OTP service does not appear to be working

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AL

Barnsley, United Kingdom 3 months ago

App saying error occurred taking ages to open

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A Drewery

Prescot, United Kingdom 3 months ago

Unable to complete online purchase due to technical difficulties

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Omagh, United Kingdom 3 months ago

Online transaction system not working

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Moreton in Marsh, United Kingdom 3 months ago

John Lewis app not working and not allowing payment verification

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David

Carnoustie, United Kingdom 3 months ago

Can't login app opens minus username

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Ben

Fulham, United Kingdom 3 months ago

Not working

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Craig

Rochester, United Kingdom 3 months ago

It says down due to maintenance on 2 different cards

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Plymouth, United Kingdom 3 months ago

App appears down.

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Keighley, United Kingdom 3 months ago

Maintenance

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Trisha Tindall

Sunderland, United Kingdom 3 months ago

My app will not recognise my face and will not let me type in my password. So I went on to my computer and tried to access my account - however it says that an unexpected error has occurred. I now have no access to my credit card details.

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P douglas

Luton, United Kingdom 3 months ago

Can’t log in on app nor on website

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Camden, United Kingdom 3 months ago

technical problems

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Luton, United Kingdom 3 months ago

cant log in - doesnt recognise user name

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Carly

Chester, United Kingdom 3 months ago

I cannot get into my app

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Torquay, United Kingdom 3 months ago

Having trouble logging in

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Jason scarff

Wisbech, United Kingdom 4 months ago

I can't login to any of my newday card apps to pay my bills

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Shirley Bridge

Livingston, United Kingdom 4 months ago

Have been trying to pay my Newday bill since Friday

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Julian Khan

Portsmouth, United Kingdom 4 months ago

Can't login to https://portal.newdaycards.com/johnlewis/login

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Northampton, United Kingdom 4 months ago

Couldn't get an OTP

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Michael Eacott

Winchester, United Kingdom 4 months ago

6 digt OTP not arrived here near Winchester

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Jenna

Hengoed, United Kingdom 4 months ago

Both app and website are not fully loading for me

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Colchester, United Kingdom 4 months ago

Can’t make payments for my a.o card as site has been down it’s now the third day

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HjL

Blackburn, United Kingdom 4 months ago

Page not loading

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Hamilton, United Kingdom 4 months ago

Unable to
Log into my New Day accounts

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Jan.

Gloucester, United Kingdom 4 months ago

When I go to login page, it is completely blank!

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David

Bury St Edmunds, United Kingdom 4 months ago

Nearly two days I've been unable to log in to my app

Most common Newday problems reported by users

56

Service

44

General Issues

Newday Outage Locations

Location

Reports

Last Reported

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Ilford, England, GB

117

3 days ago

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Newport, Wales, GB

3

3 days ago

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Bathgate, Scotland, GB

15

1 months ago

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Craigavon, Northern Ireland, GB

2

2 months ago

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Elda, Valencia, ES

1

2 months ago

Are you experiencing issues with Newday right now?

Is newday.co.uk not working for you? If you are having issues with Newday, please use one of the options below to report a problem with the service

newday.co.uk website response status history

Date and Time

Response Time

Status Code

Nov 03, 2024 - 10:25

13.91 ms.

200

Nov 03, 2024 - 04:14

10.33 ms.

200

Nov 02, 2024 - 20:22

10.38 ms.

200

Nov 02, 2024 - 13:37

10.23 ms.

200

Nov 02, 2024 - 08:14

10.4 ms.

200

Nov 01, 2024 - 23:30

10.42 ms.

200

Nov 01, 2024 - 13:41

10.41 ms.

200

This table shows the newday.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Newday is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if newday.co.uk is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Latest newday.co.uk screenshot
Rate your experience with Newday uptime performance over the last 30 days

Frequently Asked Questions

We have recently sent browser requests to Newday.co.uk and it's up and running with status code 200 (UP) and a response time of 13.91 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Newday.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.