Is Cineworld down - June, 2024?

Cineworld Outages and Status
Cineworld Logo

Cineworld.co.uk is an online resource for movie fans, providing a comprehensive range of services for customers including film listings, reviews, trailers, ticket information and more. It also offers exclusive membership packages allowing customers to save money on tickets and gain access to advanced screenings.

Last check: Just Now |

URL Checked:

https://www.cineworld.co.uk/

Last Down:

not recently

Response Time:

1.85 ms.

Cineworld outages reported by users in the last 24 hours

Possible Cineworld outages reported in the last 24 hours!

This chart shows the number of Cineworld outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Cineworld Outage Locations

Location

Reports

Last Reported

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Leeds, England, GB

250

23 hours ago

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Cardiff, Wales, GB

8

27 days ago

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Kilbirnie, Scotland, GB

28

1 months ago

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Lisbon, Lisbon, PT

2

2 months ago

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Paris, Île-de-France, FR

2

2 months ago

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Melbourne, Victoria, AU

1

2 months ago

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Bergen, Vestland, NO

1

3 months ago

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Dublin, Leinster, IE

1

4 months ago

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Oslo, Oslo County, NO

1

4 months ago

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Saint Helier, St Helier, JE

1

5 months ago

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Castlereagh, Northern Ireland, GB

8

5 months ago

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Tokyo, Tokyo, JP

1

7 months ago

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Waterford, Waterford, IE

1

9 months ago

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Drumshanbo, Leitrim, IE

3

9 months ago

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, ,

5

ago

Most common Cineworld problems reported by users

38

General Issues

37

Service

12

Payment

12

Unable to buy ticket online

Are you experiencing issues with Cineworld right now?

Is cineworld.co.uk not working for you? If you are having issues with Cineworld, please use one of the options below to report a problem with the service

Cineworld.co.uk website response status history

Date and Time

Response Time

Status Code

20 Jun 2024 - 18:06

1.85 ms.

200

20 Jun 2024 - 18:06

2.07 ms.

200

20 Jun 2024 - 15:16

2.13 ms.

200

20 Jun 2024 - 07:59

1.96 ms.

200

19 Jun 2024 - 22:02

1.94 ms.

200

19 Jun 2024 - 16:58

2.02 ms.

200

19 Jun 2024 - 06:14

1.82 ms.

200

This table shows the cineworld.co.uk outage requests and response browser checks executed automatically by the SiteDown service. All data in the table is in the UTC time zone. If Cineworld is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

General Tips to Fix an Cineworld.co.uk

  • Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join Cineworld Discussion

Suggestions? Issues? Outages?
Please share your Cineworld experience with other users around the globe.

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Leeds, United Kingdom 23 hours ago

Cannot book any film

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rachel

Thetford, United Kingdom 2 days ago

cant book tickets

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Ashford, United Kingdom 1 week ago

Can’t make payment

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Ruta

Bradford, United Kingdom 2 weeks ago

Unable to buy online tickets

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Tom

Saxmundham, United Kingdom 1 month ago

Unable to book tickets via web or app via unlimited card

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Christopher

Kilbirnie, United Kingdom 1 month ago

My cineworld app has been not working for at least a week

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Freya

Manchester, United Kingdom 1 month ago

Keeps saying access blocked so I'm not sure what's happening..

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AMI

Market Harborough, United Kingdom 1 month ago

Page hangs on Chrome and Explorer Browsers when you select tickets and click buy?

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Emma Allen

Newbury, United Kingdom 2 months ago

Keeps timing out

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Lisbon, Portugal 2 months ago

Blocked from site

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Aberdeen, United Kingdom 2 months ago

Unexpected error booking tickets

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Nikki

Gloucester, United Kingdom 2 months ago

Getting a "something went wrong" message on both the app and the website when trying to book tickets

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Elliott

Cambridge, United Kingdom 2 months ago

Website won't proceed to seat allocation screen.

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Melbourne, Australia 2 months ago

CloudFlare is blocking access from all browsers

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Mike

Aldershot, United Kingdom 2 months ago

Ticket bookings are timing out

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Jodie

Walsall, United Kingdom 2 months ago

Have been trying for 2 days to book tickets on the app and website for Tuesday but the minion keeps coming up saying error code 30, can’t seem to find out what that is.

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Milton Keynes, United Kingdom 2 months ago

Apple pay not working on cineworld web site

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Birmingham, United Kingdom 2 months ago

Can't book anything for the last 2 days

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Yeovil, United Kingdom 2 months ago

Doesn't work

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Canterbury, United Kingdom 2 months ago

cannot order any tickets

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Bradford, United Kingdom 2 months ago

Can't book a film.

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And

Ealing, United Kingdom 2 months ago

Won't allow bookings

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Lynn

Wakefield, United Kingdom 2 months ago

My payment won’t go through

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Jenny Wakefield

Cricklewood, United Kingdom 2 months ago

Says error when adding tickets to basket.

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Judy west

Weston-super-Mare, United Kingdom 3 months ago

Unable to book tickets for cineworld telford online,
Have been trying for 2 days.

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Michael

Grantham, United Kingdom 3 months ago

Every time I try it just say whoops there's a problem try again or come back later. As a product manager I would put the UX team on water and dried biscuits rations for 3 weeks to stop a site ever leaving unhelpful messages. But that's probably just me, but come on team. This is what the problem is, this is what it means to you. This is what you can do to overcome it. Not so hard really.

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Michael Short

Sheffield, United Kingdom 3 months ago

Can't book tickets

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Dorota

Glasgow, United Kingdom 3 months ago

Website doesn't work in Glasgow. You can't book any ticket.

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Cardiff, United Kingdom 3 months ago

Won’t let you login or report an issue.

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Pat Lynk

Buxton, United Kingdom 3 months ago

Have tried 3 times to book a ticket for Dune 2 at Cineworld Parrswood Didsbury for Monday 11th March. It has failed everytime at the payment stage.

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Hendon, United Kingdom 3 months ago

Can't add cineworld codes, keeps saying error and site crashes

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Brendan

Blackpool, United Kingdom 3 months ago

Pressed Confirm Tickets and just swirling

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Rachel Greening

Helpringham, United Kingdom 3 months ago

When reach payment will not go through

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Lora chambers

South Shields, United Kingdom 3 months ago

Won't accept cea cards

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Matt

Ipswich, United Kingdom 3 months ago

Unable to make payment and book tickets using app or online

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Karendunt28@gmail.com

Brighton, United Kingdom 3 months ago

Tried for the last 3 days to book tickets. Each time was timed out. Website just whirring.

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Marjorie

Deal, United Kingdom 3 months ago

Website ok but booking option not working at all. Hasn't been working for a few days now.

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Robert

St Albans, United Kingdom 3 months ago

App is currently down, definitely not my phone or WiFi and internet as other apps on phone is fine just not Cineworld app and is the same with the website as well . Unable to book tickets due to app and website being crashed.d

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Jess

Southwark, United Kingdom 3 months ago

Gets as far as selection of film showing then just keeps spinning

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Samantha

Leeds, United Kingdom 3 months ago

Can't book a film on app

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IAN ROSSITER

Ipswich, United Kingdom 3 months ago

Will not accept any form of payment

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Jez_P

Harringay, United Kingdom 4 months ago

You Have Been Blocked message when trying to book tickets

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Dee Cork

Ashford, United Kingdom 4 months ago

unable to complete payment

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Jon

St Albans, United Kingdom 4 months ago

Can't book tickets from app or web site using iPad or PC. Cineworld blocking access message ?

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Angela griffin

Cumbernauld, United Kingdom 4 months ago

App not recognising membership and wanting to charge to book tickets.

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Manchester, United Kingdom 4 months ago

Payment will not authorize

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London, United Kingdom 4 months ago

Not working at all, website says I'm blocked???

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Andrew Mustin

Rossendale, United Kingdom 4 months ago

Cineworld unlimited number 633577222038679032. Name Andrew Mustin:- andrew_mustin@yahoo.co.uk. I am still frequently getting the message I am blocked from your site. Even when the site lets me in I try to enter my login details and I get message "failed to confirm you are not a robot". I have tried all previous suggestions such as deleting my browser history it is still happening. I am not going to keep paying you £17 per month if you are denying access to the benefits I am paying for. If this issue persists beyond the end of February I am cancelling the card. Sue me for all I care. I will go and recount on public record in an open court what shoddy and frustrating service I have had from you for the last 2-3 weeks due to your failure to rectify these issues. I guarantee any financial gain you make from taking me to court will be offset many times over by the reputational damage I will inflict on your brand from the witness box. In any case I have consulted a solicitor friend of our family and they advise me that any breach of contract has already taken place from your end by having a defective system that prevents me accessing what I pay you for. It is not my responsibility to keep finding ways around defects in your system. That onus is 100% on you.

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Michael.

London, United Kingdom 4 months ago

The website is blocked, saying accessing it is a security risk for online attacks.

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Trevor Kenward

Saltash, United Kingdom 4 months ago

cant process payment

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Amanda darcy

Burgess Hill, United Kingdom 4 months ago

I am trying to book tickets online but it won't take any kind of payment keeps giving me an error message
What's going on?

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Currently abroad...

Oslo, Norway 4 months ago

Site blocked by Cloudflare on different networks and devices. Been hacked?

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Daddiebear

Pimlico, United Kingdom 4 months ago

Other than the landing page other pages are not respinding

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Crawley, United Kingdom 4 months ago

Cannot book

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SD

Durham, United Kingdom 4 months ago

Not responding when trying to book tickets

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Colwyn Bay, United Kingdom 4 months ago

Cannot book tickets wonka

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Paul

Gerrards Cross, United Kingdom 4 months ago

Website functionality is just awful now.

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Claire

London, United Kingdom 4 months ago

cannot see shows to book them

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Nottingham, United Kingdom 4 months ago

Can’t book

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CO

Enfield, United Kingdom 4 months ago

unable to boo tickets or input voucher codes

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Bedford, United Kingdom 5 months ago

Booking not working

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Sue

Liverpool, United Kingdom 5 months ago

Been trying to book seats at Speke since yesterday- always ends with error please try again message at end of process.

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Dunsire

Huntingdon, United Kingdom 5 months ago

unable to log in.
Can't confirm i'm not a robot

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Leigh-on-Sea, United Kingdom 5 months ago

Unable to put voucher code in

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Basildon, United Kingdom 5 months ago

Cannot log in. Cannot request password reset. Cannot cancel tickets.

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Cheltenham, United Kingdom 5 months ago

Can’t buy tickets

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Will

Cheltenham, United Kingdom 5 months ago

cant purchase tickets

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Mark

London, United Kingdom 5 months ago

Can’t make a booking

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James Stephenson

Broadway, United Kingdom 5 months ago

Cannot book tickets online. constant error messages, tried multiple devices same error

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Ely, United Kingdom 5 months ago

Can’t book tickets

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Stephen

Gloucester, United Kingdom 5 months ago

Server down

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Jo

London, United Kingdom 5 months ago

My tickets have disappeared from my account and I can’t book anymore tickets for Cheltenham.

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Jo Marshall

Castlereagh, United Kingdom 5 months ago

can't book tickets for Cheltenham

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Andy

Tewkesbury, United Kingdom 5 months ago

Unable to book a seat. Keeps coming up with a sign of a Minion reporting a problem. Been the same for last three hours.

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Wendy Loveridge

Leyburn, United Kingdom 5 months ago

I’m trying to book a film for 26th December. I can only go so far then it goes dead.

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F

Evesham, United Kingdom 5 months ago

Down

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Deeside, United Kingdom 5 months ago

It is so unbelievably glitchy

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Basildon, United Kingdom 5 months ago

Taking ages to load voucher code tickets

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Stoke-on-Trent, United Kingdom 5 months ago

Website down

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Newcastle, United Kingdom 6 months ago

Not loading

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A

Stockton-on-Tees, United Kingdom 6 months ago

Keeps coming up with unable to take order for unnon reason

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Lorraine Shaw

Cumbernauld, United Kingdom 6 months ago

Page won’t move past ticket selection
Tried with different films

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Mitch

Oldham, United Kingdom 6 months ago

Website down, does not let me book

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B

Liverpool, United Kingdom 6 months ago

Cant book for wish online today for Speke

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Stretford, United Kingdom 6 months ago

Being blocked from accessing the website / app as welll

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Wakefield, United Kingdom 6 months ago

Unable to log in, stating ‘check internet connection’

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Sheela Anbarasan

Lisbon, Portugal 7 months ago

Website not coming

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Paris, France 7 months ago

Down

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Milton Keynes, United Kingdom 7 months ago

Site is hanging when try and pay so booking expires in background before it completes

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Jen

Birmingham, United Kingdom 7 months ago

Down

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Jarrow, United Kingdom 7 months ago

Can't book tickets online

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Eric Parkin

London, United Kingdom 7 months ago

Cannot book cinema tickets online. Site not working

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AJ

Ipswich, United Kingdom 7 months ago

Won't let you book a time slot for a film loads up until that point then it crashes

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Brian Haggis

Eastbourne, United Kingdom 7 months ago

So slow and keeps timining out when trying to book

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Ka

London, United Kingdom 7 months ago

Card payments option not clickable

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Dave

Helensburgh, United Kingdom 8 months ago

Not able to book tickets online. I now have 2 pending transactions but no tickets

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London, United Kingdom of Great Britain and Northern Ireland 8 months ago

Cannot log in to my cineworld account.

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Jackie

Manchester, United Kingdom of Great Britain and Northern Ireland 8 months ago

Won't load to book a film

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Waterford, Ireland 9 months ago

Not able to book tickets online

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, 9 months ago

Get all the way to the end of the booking and it says system error

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sarah breakwell

Felixstowe, United Kingdom of Great Britain and Northern Ireland 9 months ago

Can’t book tickets, comes up with white screen.

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Edinburgh, United Kingdom of Great Britain and Northern Ireland 9 months ago

Cineworld app.
Blank screen when trying to book, three days now

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Preston, United Kingdom of Great Britain and Northern Ireland 9 months ago

Can't book film.

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Enniskillen, United Kingdom of Great Britain and Northern Ireland 9 months ago

Unable to book films

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Brian

Milton Keynes, United Kingdom of Great Britain and Northern Ireland 9 months ago

Trying to book a film & once selected a time, all i get is a black screen

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Sean Duguid

Birmingham, United Kingdom of Great Britain and Northern Ireland 9 months ago

All films are shown, but when you click on to buy any ticket for any film, you are seeing a blank screen! That’s 12 hours now……

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Duncan

Farnborough, United Kingdom of Great Britain and Northern Ireland 9 months ago

Can't book seats

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Simon Ives

Bradford, United Kingdom of Great Britain and Northern Ireland 9 months ago

Can’t book tickets. The screen goes blank

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Enniskillen, United Kingdom of Great Britain and Northern Ireland 9 months ago

Cannot book film

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Ellon, United Kingdom of Great Britain and Northern Ireland 9 months ago

Hi can’t book anything

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Kate Heath

Aberdeen, United Kingdom of Great Britain and Northern Ireland 9 months ago

Can access the app but can’t book tickets once a film has been selected

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Nichola Cottey

Southampton, United Kingdom of Great Britain and Northern Ireland 9 months ago

Can not purchase ticket on app - screen just goes black

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Carl

Sheffield, United Kingdom of Great Britain and Northern Ireland 9 months ago

Not working

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Lindsey Brown

Edinburgh, United Kingdom of Great Britain and Northern Ireland 9 months ago

Can get into the app however have problem booking a film, this has been a week now, removed the app and downloaded again and still have same problem

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John Dexter

Maidenhead, United Kingdom of Great Britain and Northern Ireland 9 months ago

Get as far as selecting the cinema,day,film and showtime but don't get the seat selection page.
Website not much better -extremely slow and times out during the payment process.

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Tracy Lawrence

Warrington, United Kingdom of Great Britain and Northern Ireland 9 months ago

Unable to use the app to book unlimited tickets since at least Thursday evening.

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Robert

Hamilton, United Kingdom of Great Britain and Northern Ireland 9 months ago

Cannot access bookings on website

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Janice

Prestwick, United Kingdom of Great Britain and Northern Ireland 9 months ago

The app is not allowing to choose seats as the screen comes up blank and you cant progress past this point. The app I have is the most up to date version and my sons have also tried to book tickets and the app has had the same issues for them too. All on latest version.

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Sam

Bognor Regis, United Kingdom of Great Britain and Northern Ireland 9 months ago

Not possible to make a booking

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Barbara Wilson

Bradford, United Kingdom of Great Britain and Northern Ireland 9 months ago

Can’t book a film as I get a black screen after clicking on the film I want to book and then can’t get out of the screen…tried several time…have even deleted app and re installed but still no joy

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Jennie

Cambridge, United Kingdom of Great Britain and Northern Ireland 9 months ago

Try to click on a film time to book and just get a black blank screen

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Lisa cameron

Cambridge, United Kingdom of Great Britain and Northern Ireland 9 months ago

Can’t book anything at Cineworld Gloucester

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Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

Booked online tickets yesterday friday 1st sep did not receive email and no ti kets were available at the cinema today..saturday 2nd sep, booked tickets for sunday but still not received email had to take screenshot of barcode??

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Paddy colling

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

Unable to book tickets

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Newcastle upon Tyne, United Kingdom of Great Britain and Northern Ireland 9 months ago

App is down in Newcastle upon Tyne 2 Sept 23 Can not access after a few decisions on app Going to seating choice sections The screen goes black and freezes I have phoned Cineworld and they know this about their app Unfortunately the do not put this on the first page of app as a warning

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jc

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

Every film says no seats available when trying to book online.

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Warrington, United Kingdom of Great Britain and Northern Ireland 9 months ago

Site down 9.20 1/9/23

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Kerry Clark

Enniskillen, United Kingdom of Great Britain and Northern Ireland 9 months ago

Just getting a black screen when trying to book

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S shah

Maldon, United Kingdom of Great Britain and Northern Ireland 9 months ago

Can’t book any tickets on app today

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Al

Croydon, United Kingdom of Great Britain and Northern Ireland 9 months ago

Black screen when trying to book tickets

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North Shields, United Kingdom of Great Britain and Northern Ireland 9 months ago

Get as far as booking showing but just a black screen appears

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Claire brennan

Sheffield, United Kingdom of Great Britain and Northern Ireland 9 months ago

App wont load film times or allow to book

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Colin davies

Papworth Everard, United Kingdom of Great Britain and Northern Ireland 9 months ago

App is blank with no info displayed

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Elaine McGonigal

Glenborrodale, United Kingdom of Great Britain and Northern Ireland 9 months ago

Booking will not complete. Keep being timed out.

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Southampton, United Kingdom of Great Britain and Northern Ireland 9 months ago

Booking

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Bob

Manchester, United Kingdom of Great Britain and Northern Ireland 10 months ago

Very slow booking tickets

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michael gunn

Brighton, United Kingdom of Great Britain and Northern Ireland 10 months ago

Unknown error all the time

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Jack

Woodside, United Kingdom of Great Britain and Northern Ireland 11 months ago

Error page

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Frequently Asked Questions

We have recently sent browser requests to Cineworld.co.uk and it's up and running with status code 200 (UP) and a response time of 1.85 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Cineworld.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.