Is Cineworld down - May, 2024?

Cineworld Outages and Status
Cineworld Logo

Cineworld.co.uk is an online resource for movie fans, providing a comprehensive range of services for customers including film listings, reviews, trailers, ticket information and more. It also offers exclusive membership packages allowing customers to save money on tickets and gain access to advanced screenings.

Last check: Just Now |

URL Checked:

https://www.cineworld.co.uk/

Last Down:

not recently

Response Time:

1.86 ms.

Cineworld outages reported by users in the last 24 hours

No Cineworld problems reported in the last 24 hours

This chart shows the number of Cineworld outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Cineworld Outage Locations

Location

Reports

Last Reported

GB Flag Icon

Newbury, England, GB

232

12 days ago

PT Flag Icon

Lisbon, Lisbon, PT

2

13 days ago

FR Flag Icon

Paris, Île-de-France, FR

2

16 days ago

GB Flag Icon

Aberdeen, Scotland, GB

27

16 days ago

GB Flag Icon

Newport, Wales, GB

7

28 days ago

AU Flag Icon

Melbourne, Victoria, AU

1

1 months ago

NO Flag Icon

Bergen, Vestland, NO

1

1 months ago

IE Flag Icon

Dublin, Leinster, IE

1

2 months ago

NO Flag Icon

Oslo, Oslo County, NO

1

3 months ago

JE Flag Icon

Saint Helier, St Helier, JE

1

3 months ago

GB Flag Icon

Castlereagh, Northern Ireland, GB

8

4 months ago

JP Flag Icon

Tokyo, Tokyo, JP

1

5 months ago

IE Flag Icon

Waterford, Waterford, IE

1

7 months ago

IE Flag Icon

Drumshanbo, Leitrim, IE

3

7 months ago

 Flag Icon

, ,

5

ago

Most common Cineworld problems reported by users

41

General Issues

38

Service

13

Payment

9

Unable to buy ticket online

Are you experiencing issues with Cineworld right now?

Is cineworld.co.uk not working for you? If you are having issues with Cineworld, please use one of the options below to report a problem with the service

Cineworld.co.uk website response status history

Date and Time

Response Time

Status Code

02 May 2024 - 09:33

1.86 ms.

200

02 May 2024 - 04:05

1.79 ms.

200

01 May 2024 - 20:58

2.01 ms.

200

01 May 2024 - 14:57

2.02 ms.

200

01 May 2024 - 08:04

2.06 ms.

200

01 May 2024 - 00:28

2.05 ms.

200

30 Apr 2024 - 19:23

2.01 ms.

200

This table shows the cineworld.co.uk outage requests and response browser checks executed automatically by the SiteDown service. All data in the table is in the UTC time zone. If Cineworld is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

General Tips to Fix an Cineworld.co.uk

  • Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join Cineworld Discussion

Suggestions? Issues? Outages?
Please share your Cineworld experience with other users around the globe.

GB Flag Icon

Emma Allen

Newbury, United Kingdom 1 week ago

Keeps timing out

PT Flag Icon

Lisbon, Portugal 1 week ago

Blocked from site

GB Flag Icon

Aberdeen, United Kingdom 2 weeks ago

Unexpected error booking tickets

GB Flag Icon

Nikki

Gloucester, United Kingdom 2 weeks ago

Getting a "something went wrong" message on both the app and the website when trying to book tickets

GB Flag Icon

Elliott

Cambridge, United Kingdom 3 weeks ago

Website won't proceed to seat allocation screen.

AU Flag Icon

Melbourne, Australia 1 month ago

CloudFlare is blocking access from all browsers

GB Flag Icon

Mike

Aldershot, United Kingdom 1 month ago

Ticket bookings are timing out

GB Flag Icon

Jodie

Walsall, United Kingdom 1 month ago

Have been trying for 2 days to book tickets on the app and website for Tuesday but the minion keeps coming up saying error code 30, can’t seem to find out what that is.

GB Flag Icon

Milton Keynes, United Kingdom 1 month ago

Apple pay not working on cineworld web site

GB Flag Icon

Birmingham, United Kingdom 1 month ago

Can't book anything for the last 2 days

GB Flag Icon

Yeovil, United Kingdom 1 month ago

Doesn't work

GB Flag Icon

Canterbury, United Kingdom 1 month ago

cannot order any tickets

GB Flag Icon

Bradford, United Kingdom 1 month ago

Can't book a film.

GB Flag Icon

And

Ealing, United Kingdom 1 month ago

Won't allow bookings

GB Flag Icon

Lynn

Wakefield, United Kingdom 1 month ago

My payment won’t go through

GB Flag Icon

Jenny Wakefield

Cricklewood, United Kingdom 1 month ago

Says error when adding tickets to basket.

GB Flag Icon

Judy west

Weston-super-Mare, United Kingdom 1 month ago

Unable to book tickets for cineworld telford online,
Have been trying for 2 days.

GB Flag Icon

Michael

Grantham, United Kingdom 1 month ago

Every time I try it just say whoops there's a problem try again or come back later. As a product manager I would put the UX team on water and dried biscuits rations for 3 weeks to stop a site ever leaving unhelpful messages. But that's probably just me, but come on team. This is what the problem is, this is what it means to you. This is what you can do to overcome it. Not so hard really.

GB Flag Icon

Michael Short

Sheffield, United Kingdom 1 month ago

Can't book tickets

GB Flag Icon

Dorota

Glasgow, United Kingdom 1 month ago

Website doesn't work in Glasgow. You can't book any ticket.

GB Flag Icon

Cardiff, United Kingdom 1 month ago

Won’t let you login or report an issue.

GB Flag Icon

Pat Lynk

Buxton, United Kingdom 1 month ago

Have tried 3 times to book a ticket for Dune 2 at Cineworld Parrswood Didsbury for Monday 11th March. It has failed everytime at the payment stage.

GB Flag Icon

Hendon, United Kingdom 1 month ago

Can't add cineworld codes, keeps saying error and site crashes

GB Flag Icon

Brendan

Blackpool, United Kingdom 1 month ago

Pressed Confirm Tickets and just swirling

GB Flag Icon

Rachel Greening

Helpringham, United Kingdom 1 month ago

When reach payment will not go through

GB Flag Icon

Lora chambers

South Shields, United Kingdom 1 month ago

Won't accept cea cards

GB Flag Icon

Matt

Ipswich, United Kingdom 1 month ago

Unable to make payment and book tickets using app or online

GB Flag Icon

Karendunt28@gmail.com

Brighton, United Kingdom 2 months ago

Tried for the last 3 days to book tickets. Each time was timed out. Website just whirring.

GB Flag Icon

Marjorie

Deal, United Kingdom 2 months ago

Website ok but booking option not working at all. Hasn't been working for a few days now.

GB Flag Icon

Robert

St Albans, United Kingdom 2 months ago

App is currently down, definitely not my phone or WiFi and internet as other apps on phone is fine just not Cineworld app and is the same with the website as well . Unable to book tickets due to app and website being crashed.d

GB Flag Icon

Jess

Southwark, United Kingdom 2 months ago

Gets as far as selection of film showing then just keeps spinning

GB Flag Icon

Samantha

Leeds, United Kingdom 2 months ago

Can't book a film on app

GB Flag Icon

IAN ROSSITER

Ipswich, United Kingdom 2 months ago

Will not accept any form of payment

GB Flag Icon

Jez_P

Harringay, United Kingdom 2 months ago

You Have Been Blocked message when trying to book tickets

GB Flag Icon

Dee Cork

Ashford, United Kingdom 2 months ago

unable to complete payment

GB Flag Icon

Jon

St Albans, United Kingdom 2 months ago

Can't book tickets from app or web site using iPad or PC. Cineworld blocking access message ?

GB Flag Icon

Angela griffin

Cumbernauld, United Kingdom 2 months ago

App not recognising membership and wanting to charge to book tickets.

GB Flag Icon

Manchester, United Kingdom 2 months ago

Payment will not authorize

GB Flag Icon

London, United Kingdom 2 months ago

Not working at all, website says I'm blocked???

GB Flag Icon

Andrew Mustin

Rossendale, United Kingdom 2 months ago

Cineworld unlimited number 633577222038679032. Name Andrew Mustin:- andrew_mustin@yahoo.co.uk. I am still frequently getting the message I am blocked from your site. Even when the site lets me in I try to enter my login details and I get message "failed to confirm you are not a robot". I have tried all previous suggestions such as deleting my browser history it is still happening. I am not going to keep paying you £17 per month if you are denying access to the benefits I am paying for. If this issue persists beyond the end of February I am cancelling the card. Sue me for all I care. I will go and recount on public record in an open court what shoddy and frustrating service I have had from you for the last 2-3 weeks due to your failure to rectify these issues. I guarantee any financial gain you make from taking me to court will be offset many times over by the reputational damage I will inflict on your brand from the witness box. In any case I have consulted a solicitor friend of our family and they advise me that any breach of contract has already taken place from your end by having a defective system that prevents me accessing what I pay you for. It is not my responsibility to keep finding ways around defects in your system. That onus is 100% on you.

GB Flag Icon

Michael.

London, United Kingdom 2 months ago

The website is blocked, saying accessing it is a security risk for online attacks.

GB Flag Icon

Trevor Kenward

Saltash, United Kingdom 2 months ago

cant process payment

GB Flag Icon

Amanda darcy

Burgess Hill, United Kingdom 2 months ago

I am trying to book tickets online but it won't take any kind of payment keeps giving me an error message
What's going on?

NO Flag Icon

Currently abroad...

Oslo, Norway 3 months ago

Site blocked by Cloudflare on different networks and devices. Been hacked?

GB Flag Icon

Daddiebear

Pimlico, United Kingdom 3 months ago

Other than the landing page other pages are not respinding

GB Flag Icon

Crawley, United Kingdom 3 months ago

Cannot book

GB Flag Icon

SD

Durham, United Kingdom 3 months ago

Not responding when trying to book tickets

GB Flag Icon

Colwyn Bay, United Kingdom 3 months ago

Cannot book tickets wonka

GB Flag Icon

Paul

Gerrards Cross, United Kingdom 3 months ago

Website functionality is just awful now.

GB Flag Icon

Claire

London, United Kingdom 3 months ago

cannot see shows to book them

GB Flag Icon

Nottingham, United Kingdom 3 months ago

Can’t book

GB Flag Icon

CO

Enfield, United Kingdom 3 months ago

unable to boo tickets or input voucher codes

GB Flag Icon

Bedford, United Kingdom 3 months ago

Booking not working

GB Flag Icon

Sue

Liverpool, United Kingdom 3 months ago

Been trying to book seats at Speke since yesterday- always ends with error please try again message at end of process.

GB Flag Icon

Dunsire

Huntingdon, United Kingdom 3 months ago

unable to log in.
Can't confirm i'm not a robot

GB Flag Icon

Leigh-on-Sea, United Kingdom 3 months ago

Unable to put voucher code in

GB Flag Icon

Basildon, United Kingdom 4 months ago

Cannot log in. Cannot request password reset. Cannot cancel tickets.

GB Flag Icon

Cheltenham, United Kingdom 4 months ago

Can’t buy tickets

GB Flag Icon

Will

Cheltenham, United Kingdom 4 months ago

cant purchase tickets

GB Flag Icon

Mark

London, United Kingdom 4 months ago

Can’t make a booking

GB Flag Icon

James Stephenson

Broadway, United Kingdom 4 months ago

Cannot book tickets online. constant error messages, tried multiple devices same error

GB Flag Icon

Ely, United Kingdom 4 months ago

Can’t book tickets

GB Flag Icon

Stephen

Gloucester, United Kingdom 4 months ago

Server down

GB Flag Icon

Jo

London, United Kingdom 4 months ago

My tickets have disappeared from my account and I can’t book anymore tickets for Cheltenham.

GB Flag Icon

Jo Marshall

Castlereagh, United Kingdom 4 months ago

can't book tickets for Cheltenham

GB Flag Icon

Andy

Tewkesbury, United Kingdom 4 months ago

Unable to book a seat. Keeps coming up with a sign of a Minion reporting a problem. Been the same for last three hours.

GB Flag Icon

Wendy Loveridge

Leyburn, United Kingdom 4 months ago

I’m trying to book a film for 26th December. I can only go so far then it goes dead.

GB Flag Icon

F

Evesham, United Kingdom 4 months ago

Down

GB Flag Icon

Deeside, United Kingdom 4 months ago

It is so unbelievably glitchy

GB Flag Icon

Basildon, United Kingdom 4 months ago

Taking ages to load voucher code tickets

GB Flag Icon

Stoke-on-Trent, United Kingdom 4 months ago

Website down

GB Flag Icon

Newcastle, United Kingdom 4 months ago

Not loading

GB Flag Icon

A

Stockton-on-Tees, United Kingdom 4 months ago

Keeps coming up with unable to take order for unnon reason

GB Flag Icon

Lorraine Shaw

Cumbernauld, United Kingdom 4 months ago

Page won’t move past ticket selection
Tried with different films

GB Flag Icon

Mitch

Oldham, United Kingdom 4 months ago

Website down, does not let me book

GB Flag Icon

B

Liverpool, United Kingdom 5 months ago

Cant book for wish online today for Speke

GB Flag Icon

Stretford, United Kingdom 5 months ago

Being blocked from accessing the website / app as welll

GB Flag Icon

Wakefield, United Kingdom 5 months ago

Unable to log in, stating ‘check internet connection’

PT Flag Icon

Sheela Anbarasan

Lisbon, Portugal 5 months ago

Website not coming

FR Flag Icon

Paris, France 5 months ago

Down

GB Flag Icon

Milton Keynes, United Kingdom 6 months ago

Site is hanging when try and pay so booking expires in background before it completes

GB Flag Icon

Jen

Birmingham, United Kingdom 6 months ago

Down

GB Flag Icon

Jarrow, United Kingdom 6 months ago

Can't book tickets online

GB Flag Icon

Eric Parkin

London, United Kingdom 6 months ago

Cannot book cinema tickets online. Site not working

GB Flag Icon

AJ

Ipswich, United Kingdom 6 months ago

Won't let you book a time slot for a film loads up until that point then it crashes

GB Flag Icon

Brian Haggis

Eastbourne, United Kingdom 6 months ago

So slow and keeps timining out when trying to book

GB Flag Icon

Ka

London, United Kingdom 6 months ago

Card payments option not clickable

GB Flag Icon

Dave

Helensburgh, United Kingdom 6 months ago

Not able to book tickets online. I now have 2 pending transactions but no tickets

GB Flag Icon

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

Cannot log in to my cineworld account.

GB Flag Icon

Jackie

Manchester, United Kingdom of Great Britain and Northern Ireland 7 months ago

Won't load to book a film

IE Flag Icon

Waterford, Ireland 7 months ago

Not able to book tickets online

 Flag Icon

, 7 months ago

Get all the way to the end of the booking and it says system error

GB Flag Icon

sarah breakwell

Felixstowe, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can’t book tickets, comes up with white screen.

GB Flag Icon

Edinburgh, United Kingdom of Great Britain and Northern Ireland 7 months ago

Cineworld app.
Blank screen when trying to book, three days now

GB Flag Icon

Preston, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can't book film.

GB Flag Icon

Enniskillen, United Kingdom of Great Britain and Northern Ireland 7 months ago

Unable to book films

GB Flag Icon

Brian

Milton Keynes, United Kingdom of Great Britain and Northern Ireland 7 months ago

Trying to book a film & once selected a time, all i get is a black screen

GB Flag Icon

Sean Duguid

Birmingham, United Kingdom of Great Britain and Northern Ireland 7 months ago

All films are shown, but when you click on to buy any ticket for any film, you are seeing a blank screen! That’s 12 hours now……

GB Flag Icon

Duncan

Farnborough, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can't book seats

GB Flag Icon

Simon Ives

Bradford, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can’t book tickets. The screen goes blank

GB Flag Icon

Enniskillen, United Kingdom of Great Britain and Northern Ireland 7 months ago

Cannot book film

GB Flag Icon

Ellon, United Kingdom of Great Britain and Northern Ireland 7 months ago

Hi can’t book anything

GB Flag Icon

Kate Heath

Aberdeen, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can access the app but can’t book tickets once a film has been selected

GB Flag Icon

Nichola Cottey

Southampton, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can not purchase ticket on app - screen just goes black

GB Flag Icon

Carl

Sheffield, United Kingdom of Great Britain and Northern Ireland 7 months ago

Not working

GB Flag Icon

Lindsey Brown

Edinburgh, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can get into the app however have problem booking a film, this has been a week now, removed the app and downloaded again and still have same problem

GB Flag Icon

John Dexter

Maidenhead, United Kingdom of Great Britain and Northern Ireland 7 months ago

Get as far as selecting the cinema,day,film and showtime but don't get the seat selection page.
Website not much better -extremely slow and times out during the payment process.

GB Flag Icon

Tracy Lawrence

Warrington, United Kingdom of Great Britain and Northern Ireland 7 months ago

Unable to use the app to book unlimited tickets since at least Thursday evening.

GB Flag Icon

Robert

Hamilton, United Kingdom of Great Britain and Northern Ireland 7 months ago

Cannot access bookings on website

GB Flag Icon

Janice

Prestwick, United Kingdom of Great Britain and Northern Ireland 7 months ago

The app is not allowing to choose seats as the screen comes up blank and you cant progress past this point. The app I have is the most up to date version and my sons have also tried to book tickets and the app has had the same issues for them too. All on latest version.

GB Flag Icon

Sam

Bognor Regis, United Kingdom of Great Britain and Northern Ireland 7 months ago

Not possible to make a booking

GB Flag Icon

Barbara Wilson

Bradford, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can’t book a film as I get a black screen after clicking on the film I want to book and then can’t get out of the screen…tried several time…have even deleted app and re installed but still no joy

GB Flag Icon

Jennie

Cambridge, United Kingdom of Great Britain and Northern Ireland 7 months ago

Try to click on a film time to book and just get a black blank screen

GB Flag Icon

Lisa cameron

Cambridge, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can’t book anything at Cineworld Gloucester

GB Flag Icon

Manchester, United Kingdom of Great Britain and Northern Ireland 7 months ago

Booked online tickets yesterday friday 1st sep did not receive email and no ti kets were available at the cinema today..saturday 2nd sep, booked tickets for sunday but still not received email had to take screenshot of barcode??

GB Flag Icon

Paddy colling

London, United Kingdom of Great Britain and Northern Ireland 8 months ago

Unable to book tickets

GB Flag Icon

Newcastle upon Tyne, United Kingdom of Great Britain and Northern Ireland 8 months ago

App is down in Newcastle upon Tyne 2 Sept 23 Can not access after a few decisions on app Going to seating choice sections The screen goes black and freezes I have phoned Cineworld and they know this about their app Unfortunately the do not put this on the first page of app as a warning

GB Flag Icon

jc

London, United Kingdom of Great Britain and Northern Ireland 8 months ago

Every film says no seats available when trying to book online.

GB Flag Icon

Warrington, United Kingdom of Great Britain and Northern Ireland 8 months ago

Site down 9.20 1/9/23

GB Flag Icon

Kerry Clark

Enniskillen, United Kingdom of Great Britain and Northern Ireland 8 months ago

Just getting a black screen when trying to book

GB Flag Icon

S shah

Maldon, United Kingdom of Great Britain and Northern Ireland 8 months ago

Can’t book any tickets on app today

GB Flag Icon

Al

Croydon, United Kingdom of Great Britain and Northern Ireland 8 months ago

Black screen when trying to book tickets

GB Flag Icon

North Shields, United Kingdom of Great Britain and Northern Ireland 8 months ago

Get as far as booking showing but just a black screen appears

GB Flag Icon

Claire brennan

Sheffield, United Kingdom of Great Britain and Northern Ireland 8 months ago

App wont load film times or allow to book

GB Flag Icon

Colin davies

Papworth Everard, United Kingdom of Great Britain and Northern Ireland 8 months ago

App is blank with no info displayed

GB Flag Icon

Elaine McGonigal

Glenborrodale, United Kingdom of Great Britain and Northern Ireland 8 months ago

Booking will not complete. Keep being timed out.

GB Flag Icon

Southampton, United Kingdom of Great Britain and Northern Ireland 8 months ago

Booking

GB Flag Icon

Bob

Manchester, United Kingdom of Great Britain and Northern Ireland 8 months ago

Very slow booking tickets

GB Flag Icon

michael gunn

Brighton, United Kingdom of Great Britain and Northern Ireland 8 months ago

Unknown error all the time

GB Flag Icon

Jack

Woodside, United Kingdom of Great Britain and Northern Ireland 9 months ago

Error page

Latest cineworld.co.uk screenshot
Rate your experience with Cineworld uptime performance over the last 30 days

Frequently Asked Questions

We have recently sent browser requests to Cineworld.co.uk and it's up and running with status code 200 (UP) and a response time of 1.86 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Cineworld.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.