Is Tesco Mobile down - May, 2024?

Norwich, United Kingdom • 1 week ago

6th day now nonsignal

M Dean

London, United Kingdom • 1 week ago

Family number. Not recognised for the last hour

Ella Stewart

Forfar, United Kingdom • 2 weeks ago

Mothers phone has wifi but no phone signal. Location @ AB54 6XQ

cat

Plymouth, United Kingdom • 2 weeks ago

no signal or service around plymouth area

J jones

Port Talbot, United Kingdom • 2 weeks ago

Been happening a lot recently. Going to change network

Ramona

Blackburn, United Kingdom • 2 weeks ago

Showing E

Donna

Leicester, United Kingdom • 3 weeks ago

Cannot receive calls or texts . Saying my number is invalid .
Had this since midday Monday 8th April 2024.

Anan

Dunfermline, United Kingdom • 3 weeks ago

Not receiving phone calls or texts

Eddie Smith

Crawley, United Kingdom • 3 weeks ago

My mobile will not receive calls. This is now into the 4th day. There is no advice from Tesco Mobile. Their in house shop staff seem blank on what is happening with no answers. Tesco seem to have no duty of care for Customers concerns. This just isn't on

Annette Dawson

Weston Colville, United Kingdom • 3 weeks ago

Cannot receive texts on Tesco mobile. Same problem for last 3 days

Tom

Lewisham, United Kingdom • 3 weeks ago

I have had trouble with Tesco mobile, can make calls but can not send texts or receive them, and likewise can not receive phone calls. Called customer services who told me SIM was out of date?? Go to a Tesco shop. Did so and they have emails on their system giving this exact problem that has been going on for over 48 hours, yet can not be bothered to tell their customers or inform them. Appears Tesco to Tesco mobiles do not have an issue, but any other network trying to talk or send to a Tesco mobile get ‘Number not recognised’
Come on Tesco sort this mess out!!!

Michael Screen

Birmingham, United Kingdom • 3 weeks ago

No internet or access to calls in PO6 4JS.

sr

Royal Tunbridge Wells, United Kingdom • 3 weeks ago

not connecting to other networks

Jane

London, United Kingdom • 4 weeks ago

No signal for the last two days. Barnstaple. Is there a problem?

Jonathan Cardoso

Doncaster, United Kingdom • 1 month ago

We haven't had a mobile signal for two weeks now, making calls or using the Internet impossible.

Harringay, United Kingdom • 1 month ago

Data not workin

Neil Taylor

Kidderminster, United Kingdom • 1 month ago

Kidderminster

Darrin craven

Washington, United Kingdom • 1 month ago

No 4g connection

D. Nicholas

Sheffield, United Kingdom • 1 month ago

No signal on mobile phone

Stacey thomas

Hengoed, United Kingdom • 1 month ago

No signal

Andrew Loughray

Sarratt, United Kingdom • 1 month ago

I'm not getting a connection

Pontypridd, United Kingdom • 1 month ago

No mobile internet.

Hartlepool, United Kingdom • 1 month ago

Internet won’t load or apps

Diane Packer

Hove, United Kingdom • 1 month ago

Can't phone out or get any calls

Stephen Green

Ely, United Kingdom • 1 month ago

Getting not registered on network message all morning

Janet

Durham, United Kingdom • 1 month ago

Neither my husband or I. Can use our phones. Neither phone registers each other. Outside or in?

Kay

Dorchester, United Kingdom • 1 month ago

Cannot access facebook
I live GL6 0TH

vera plane

Bromley, United Kingdom • 2 months ago

I cannot log on to the tesco mobile websit to reset my password, message keeps coming up that there is technical problems and to try later is that correct, I have been trying for a couple of days.

Colin Lawrence

Chelmsford, United Kingdom • 2 months ago

I've been talking an engineer but wants money (refundable) but I'm not inclined to pay

Paul

Camden, United Kingdom • 2 months ago

No calls or text

Katie Buckby

Birmingham, United Kingdom • 2 months ago

Text messages not going through

Linda wilson

Newport, United Kingdom • 2 months ago

No phone signal since yesterday morning

Brenda smith

Bury, United Kingdom • 2 months ago

Not receiving calls

Scott

Streatham, United Kingdom • 2 months ago

No signal, not even an error

Jaden

Camberley, United Kingdom • 2 months ago

Data isn’t working

Pete

Castleford, United Kingdom • 2 months ago

No signal whatsoever

Julie Webster

Norwich, United Kingdom • 2 months ago

No signal on mobile phone

lo

Dumfries, United Kingdom • 2 months ago

no signal for 3 days

maggie

Diss, United Kingdom • 2 months ago

No signal yet again emergency calls only
this happens so many times it is frustrating to say the least

Rena

Huntingdon, United Kingdom • 2 months ago

Poor signal for 24 hours plus. Cannot text or call.

Margaret Workman

Hayes, United Kingdom • 2 months ago

Message to dialler says “unable to connect. Please try later” even though phone is not in use.

Amy

Ballater, United Kingdom • 2 months ago

Cannot make any calls or send any messages

SAMUEL

Manchester, United Kingdom • 2 months ago

Hi my tesco mobile is down since Monday I was told it was a mast that is getting repaired

Anwen Price

Maryport, United Kingdom • 2 months ago

Unable to make or receive calls for the last two days

Mandy

Manchester, United Kingdom • 2 months ago

No service

John Scott

Lower Bullingham, United Kingdom • 2 months ago

'Emergency calls only' all morning on my Cellphone.

peter

London, United Kingdom • 2 months ago

Although it would appear their. Is no problem i cannot get internet and phone is as is, so a case of wait and see perhaps. WiFi connectîn thankfully ok

Stepheneclarkson@googlemail.com

Charlton, United Kingdom • 2 months ago

Not recognising my account.

David

Henlow, United Kingdom • 2 months ago

No internet connection

K WELLINGTON

Bristol, United Kingdom • 3 months ago

Trying to check out Tesco online shop & says network error & won't checkout!

E

Maesycwmmer, United Kingdom • 3 months ago

My dads had little to no signal for over a week, im not on Tesco and I’ve had perfect signal, seeing the amount of people who are on Tesco who are having issues, it must be them. What on earth are people paying for if the signals not working?

SA

Miami, United States • 3 months ago

No reception.

Lewes, United Kingdom • 3 months ago

No service from 06:20

Maggie

Eye, United Kingdom • 3 months ago

No connection for mobile phone. I assume there is a problem after the storm and it will be fixed as soon as possible. Diss area

anita braithwaite

Camberley, United Kingdom • 3 months ago

still no service this is happening far to often now, think its time to switch as you take 4.6 days to get it fixed

ANITA BRAITHWAITE

Camberley, United Kingdom • 3 months ago

YET AGAIN NO SERVICE / SIGNAL FROM TESCO.
THIS IS HAPPENING SO OFTEN NOW.
THINK ITA TIME TO GO ELSEWHERE
07767 139935

Lin

Caerphilly, United Kingdom • 3 months ago

Phone outage and no service. Can't make or receive calls.

Natalie

Gloucester, United Kingdom • 3 months ago

No service since yesterday afternoon 21/01/2024

LS

East Sheen, United Kingdom • 3 months ago

No signal since 8am this morning for internet.

markjones

Lichfield, United Kingdom • 3 months ago

WS13 - A mast is out of action until at least Jan 22nd. Inexcusable as multiple masts work together to provide service not just one!

BryanPearson

Skipton, United Kingdom • 3 months ago

No phone since Mon 15th. O2 site said working on upgrade and expect full service by tuesday23 jan. This is a week without service. Why no up to date info?

markjones

Lichfield, United Kingdom • 3 months ago

WS13

Tundra nadar

Mildenhall, United Kingdom • 3 months ago

Not able to make or receive calls

Marl

Liverpool, United Kingdom • 3 months ago

Yet again - 24 hours after being told it is fixed - I have no mobile reception. Have reported this problem many times. Thank goodness for internet calls.

Pat Weaver

Peterborough, United Kingdom • 3 months ago

Have no signal in mobile phone.
LE15 7EL

Susan wood house

Daventry, United Kingdom • 3 months ago

It's saying mobile signal down

Michael Bogle

Coleraine, United Kingdom • 3 months ago

When in Tesco store to have my phone checked it suddenly worked but outside some miles away it doesnt and only emergency calls can be made.

Smith

Newham, United Kingdom • 3 months ago

My Mobile phone is not working properly hardly have signal. Live in Da1 5ay.

Nottingham, United Kingdom • 3 months ago

Hi there’s no signal on my phone for chesterfield Newbold

Bracknell, United Kingdom • 3 months ago

Phone has not had signal in 2 days, unable to make texts and calls for work

Julie

Stafford, United Kingdom • 3 months ago

Phone.says
Mobile network not available??

Eunice Drewry

Beckenham, United Kingdom • 3 months ago

Tesco mobile phones are not working - have been trying between 12.15pm and now (1.40pm) today 5.1.24. Had to phone people on other networks from a landline!

, • 3 months ago

No internet

Laura

Astley, United Kingdom • 3 months ago

Dropping signal constant absolute joke

Crieff, United Kingdom • 4 months ago

Keeps closing when I enter upgrade mobile section. No reason

Exeter, United Kingdom • 4 months ago

Tesco mobile Cullompton emergency calls only.

Jeannette

Tiverton, United Kingdom • 4 months ago

Nothing?

Michelle

Kilwinning, United Kingdom • 4 months ago

I have emergency calls only

Basingstoke, United Kingdom • 4 months ago

Texting

Ben bluett

Cardiff, United Kingdom • 4 months ago

Signal is not working

Will

London, United Kingdom • 4 months ago

No signal on isle of wight

Mike hill

Hull, United Kingdom • 4 months ago

Can't receive calls 3days now never had a problem before why me and no one else in the family? We all use Tesco mobile only I have the problem

David Carter

Cambridge, United Kingdom • 4 months ago

Hi my tesco moble not working

fagan

Reading, United Kingdom • 4 months ago

no data

Lisnaskea, United Kingdom • 4 months ago

I am in the KY120AR area and haven't had a signal for 10 days now received another text saying another 7 it's unacceptable

Julie whittleton

Ely, United Kingdom • 4 months ago

No signal in fordham cambridgeshire

Mary Hamilton

Ratho, United Kingdom • 4 months ago

Very poor signal and no 4 0r 5g in west kilbride area

Rebecca

Biggleswade, United Kingdom • 4 months ago

Unable to make or recieve calls

maisie

Letchworth Garden City, United Kingdom • 4 months ago

haven’t been able to use my
phone for the last 5 hours and it’s really peeping me off

Runcorn, United Kingdom • 4 months ago

Got no 4g at all

Kings Lynn, United Kingdom • 4 months ago

Phone says no service

jay

Manchester, United Kingdom • 4 months ago

been down for about an hour

O Mugz

Tamworth, United Kingdom • 4 months ago

Unable to make calls and recieve sms texts, Birmingham UK, B14 area

O

Mansfield, United Kingdom • 4 months ago

No signal for hours Iv got on the home wifi and done all the trouble shooting on their website still no luck absolutely ridiculous as I need this phone for wirk

Ellie

London, United Kingdom • 4 months ago

Signal just disappeared

Thamesmead, United Kingdom • 4 months ago

not working

Steve

Liverpool, United Kingdom • 4 months ago

Intermittent signal only for 3 days now meaning calls still out and text not recieved timely eg for PIN number transactions

S

Barnsley, United Kingdom • 4 months ago

I've had no signal since early morning yest morning. Leeds uk

Catherine

London, United Kingdom • 4 months ago

Had no signal all day

Manchester, United Kingdom • 4 months ago

no signal on my mobile

Philip swinscoe

London, United Kingdom • 4 months ago

No signal since about 2 am this morning

Yoorek Ogoorek

Canterbury, United Kingdom • 4 months ago

No signal at all,great.

David Rees

Coventry, United Kingdom • 4 months ago

07712801746 and 07715886950 no service so far today. Why?? When will it be restored?

Ann be eridge

Musselburgh, United Kingdom • 4 months ago

can't get signal so no phone calls in or out been told work in area will take a week postcode KY120AR not good for looking after someone elderly

Havant, United Kingdom • 4 months ago

I can't use my phone in emergency it says not registered on network and all our family phones show same message so we have no way to call

Steve

Birmingham, United Kingdom • 4 months ago

Worcestershire area totally out everything

Jrs

Northampton, United Kingdom • 4 months ago

No mobile signal

Andi

Richmond, United Kingdom • 4 months ago

Woke up and my phone not working to make calls or txts ans no one can ring me

Kate keller

High Bickington, United Kingdom • 4 months ago

I have no signal on my phone

Kelley

London, United Kingdom • 4 months ago

NO SIGNAL

Ozzy

Poplar, United Kingdom • 4 months ago

No signal?

John L

London, United Kingdom • 4 months ago

No signal at all

Steve Neve

Canterbury, United Kingdom • 4 months ago

No idea what's happening.
No mobile network available.

Vicky

Epping, United Kingdom • 4 months ago

No service at all from tesco

Ryan

Stevenage, United Kingdom • 4 months ago

No signal

Evesham, United Kingdom • 4 months ago

Data connection problems

Exeter, United Kingdom • 4 months ago

Is Tesco down

Paignton, United Kingdom • 4 months ago

My iphone 8 is saying no service for last 3 days is there a problem in torbay

janice lloyd

Manchester, United Kingdom • 4 months ago

no texting or making/receiving calls in Bacup Lancashire - why?

Mike

Plymouth, United Kingdom • 4 months ago

No signal currently in my home. Been here 5 years and it’s the only time I haven’t had signal here.

Irate Kate

Great Yarmouth, United Kingdom • 4 months ago

Second day with no signal and no contact made from Tesco mobile. Significant enough to cut off a whole village but we’re just left paying for a service we’re not getting with no attempt at keeping customers informed.

Alan cairns

Glasgow, United Kingdom • 4 months ago

I haven't had a phone signal in over a week yet I'm still paying full monthly payments absolutely shocking

Pam Brookes

Bewdley, United Kingdom • 5 months ago

I can not make or receive any calls I keep getting a message saying no network registration, I have taken sim out out and cleaned it and restarted my phone but problem still there

Lisa

Sydenham, United Kingdom • 5 months ago

I don’t seem too be able to make calls and my mobile is going straight to voicemail when anyone tries to call me

M Swindells

Stockport, United Kingdom • 5 months ago

Mobile on emergency calls since yesterday evening

Hull, United Kingdom • 5 months ago

No signal withernsea yorkshire

Carole Hemming

London, United Kingdom • 5 months ago

Cannot ring on phone says no service

Judith

Exmouth, United Kingdom • 5 months ago

Call keeps dropping out

Ann Billington

Accrington, United Kingdom • 5 months ago

Could not use phone when out as no signal

Rachael

Chard, United Kingdom • 5 months ago

No signal as can't send text message keeps saying options then trying to send then says can't send message with Tesco error O

Kenneth Wilson

Sheffield, United Kingdom • 5 months ago

No signal in Nidderdale

Hilary

Invergordon, United Kingdom • 5 months ago

Calls dropping out
Inverness area

Richard

Tadcaster, United Kingdom • 5 months ago

No signal at LS23 6RB. Usually good signal.

Kings Lynn, United Kingdom • 5 months ago

Nobody can make calls in my house. All on tesco mobile

Joyce Dixon

Morden, United Kingdom • 5 months ago

Network not registered .....unable to use my phone

Marta de Souza

Wisbech, United Kingdom • 5 months ago

No signal for the last 10 hours in the March, Cambridgeshire area.

Julie

Worksop, United Kingdom • 5 months ago

No signal since 9am

Oldham, United Kingdom • 5 months ago

No signal so can’t do anything! Very bad service as this is the second time in 3 weeks

Christine Sharples

Manchester, United Kingdom • 5 months ago

I've got no service from Tesco,I can't make calls,it's saying emergency only

Paul

Tower Hamlets, United Kingdom • 5 months ago

TescoTop up app not working

Slough, United Kingdom • 5 months ago

Don't have any data when not connected to WiFi and also no signal

Alison Sarah Harper

Chigwell, United Kingdom • 5 months ago

unable to receive calls or messages all day

Banbury, United Kingdom • 5 months ago

Is any one receiving text messages on a Tesco mobile phone?

Waltham Forest, United Kingdom • 5 months ago

no signal for 5 days, disgusting customer service

Laura

Burntwood, United Kingdom • 5 months ago

Have no mobile Internet - data (have plenty in my allowance)

Catherine Roriston

Hampton, United Kingdom • 5 months ago

After dialing number - it takes ages to connect and start ringing - the phone then loses signal and cuts off in the middle of a conversation - this is only in my home area of GU170LF .. This has been happening for a few months now

Birmingham, United Kingdom • 5 months ago

Iv had no Internet connection all afternoon which has caused problems with companies I needed to contact today. I have speed of 36 bs and speed test says very slow. Not happy at moment. Just another issue on top of many others with tesco lately. D. Porter. B714DB

Peter Davies

Brighton, United Kingdom • 5 months ago

No signal for 24 hours on two phones

John Dobbie

Kelso, United Kingdom • 5 months ago

No WiFi signal at home and no signal when I am outdoor at

Kate

Kettering, United Kingdom • 5 months ago

No service on a Tesco mobile all morning - Kettering area.

Ian Walker

Plymouth, United Kingdom • 6 months ago

No signal TR2 5QS

Ann

Ebbw Vale, United Kingdom • 6 months ago

No signal again in SA34, this is becoming a regular occurrence!

Williams

Royal Leamington Spa, United Kingdom • 6 months ago

No signal for 48hre in Acle.

Hull, United Kingdom • 6 months ago

No signal

Roni Rothwell

Chelmsford, United Kingdom • 6 months ago

Texts not sending or receiving

anita braithwaite

Woking, United Kingdom • 6 months ago

still off, and you are still saying its being fixed.....why lie its not being fixed as i can see the mast from my house and no one is going near it, ive just read all the messages from your customers, well i should emagin they will be looking for a new company to supply their mobiles as like me very angry now.you were going to update me in 48 hours and you havent

Paul

Newcastle upon Tyne, United Kingdom • 6 months ago

No coverage at the moment in Basingstoke

L Benton

Havant, United Kingdom • 6 months ago

mobile phone has had intermittent service past 2 days.

Littleport, United Kingdom • 6 months ago

I have had no phone connection for a week seemingly they wont have it ip and running for another week my contract isnt up till next March but I need my phone I am now in the process of changing

Trevor White

Hornsea, United Kingdom • 6 months ago

Can’t dial out or receive calls

G.thompson

Bristol, United Kingdom • 6 months ago

I have no signal either in or out

Mark Debrunner

Milton Keynes, United Kingdom • 6 months ago

Very low signal in Halton Buckinghamshire

Mrs Susan hacking

Manchester, United Kingdom • 6 months ago

BB5 4dz... My mum cannot makes calls. Her number 07849664041

Fred

Sutton Coldfield, United Kingdom • 6 months ago

No phone B73

Carla

Basingstoke, United Kingdom • 6 months ago

No signal all day

Telford, United Kingdom • 6 months ago

No service signal or mobile data

Bolton, United Kingdom • 6 months ago

Phone keeps dropping off both mine and my wife’s been doing it for a couple of weeks what’s the problem

Nicky

Elgin, United Kingdom • 6 months ago

unable to connect to any phone numbers using my tesco mobile phone

Glasgow, United Kingdom • 6 months ago

I can't make phone calls

S81

Chesterfield, United Kingdom • 6 months ago

Phone not connecting

Esther Harvey

London, United Kingdom • 6 months ago

Mobile data not working but Internet ok

Manchester, United Kingdom • 6 months ago

Service has been terrible for the last 3 weeks

York, United Kingdom • 6 months ago

Lost internet connectivity yesterday afternoon 18/10
as at 1220 19/10 still without connection

Marco

Richmond, United Kingdom • 6 months ago

No internet connection

Corvette Lodge

Mill Hill, United Kingdom • 6 months ago

My incoming phone calls are going straight to voice mail

Nicola Bell

Aberchirder, United Kingdom • 6 months ago

No signal in falkirk area FK1 2NB

P Saffron

Belfast, United Kingdom • 6 months ago

No phone coverage since 9;00 last night.

grace

Dungannon, United Kingdom • 6 months ago

no signal for two days

Teb

Penrith, United Kingdom • 6 months ago

Not the first time by a long way that we've had no signal all day. Not acceptable in this day and age. Not only health worries but cannot do anything online without SMS verification these days. Tesco & O2 just say our area's busy. Really? It's rural. Are the sheep making too many calls? Rumour has it that there's 2 masts which they ought to be working on and improving, but somehow never are.

Rosalyn Houchin

Wolverhampton, United Kingdom • 6 months ago

We've had no network coverage for over 20hrs in Tenbury Wells. What is going on?

Larraine Heiron

Ludlow, United Kingdom • 6 months ago

No signal for last two days

Keith Bradney

Tenbury Wells, United Kingdom • 6 months ago

No signal WR15 8 TW

Trevor Snelson

Northampton, United Kingdom • 6 months ago

We’ve had no signal in CW4 7NQ UK
14 and 15/10/23.

Sheila Amey

Sittingbourne, United Kingdom • 6 months ago

My phone shows 'No Service' yet my WiFi is OK

John Phillips

Swansea, United Kingdom • 6 months ago

Can't phone out or receive incoming calls

Claire

Tamworth, United Kingdom • 6 months ago

Can't make calls since yesterday 13th October

Joanne waller

Lancaster, United Kingdom • 6 months ago

Signal keeps cutting out...been for 3 days so far

Ib

Middlesbrough, United Kingdom • 6 months ago

No calls or text since 11am."network not available"

David Riggott

Birmingham, United Kingdom • 6 months ago

Lost all signal and mobile data yesterday. My wife did aswell but hers came back yesterday.

Dave Mcdonald

Bristol, United Kingdom • 6 months ago

No signal

Hythe, United Kingdom • 6 months ago

Experienced problem trying to top up on paygo website

David & Jane Wallis

Doncaster, United Kingdom • 6 months ago

Can't ring, can't text. Just joined. Oh dear

Sylvia

Dumfries, United Kingdom • 6 months ago

N o mobile service at all since yesterday - 4/10/23.

tom

Kilmarnock, United Kingdom • 6 months ago

phone dead 07522335325

Robert Pothan

Glasgow, United Kingdom • 6 months ago

I cannot get 4g even when mobile data is switched on.

Sue

London, United Kingdom • 6 months ago

No mobile phone working.

Robert PothN

Neápoli Spáton, Greece • 6 months ago

I’m in Greece, cannot access 4g and internet,

Churchdown, United Kingdom • 7 months ago

Hi I am not receiving calls I can only make calls and I gave a sim deal with tesco's I went into the tesco app store which was not a lot of help I have important calls which are not able to get through it has been like it since Saturday 30/9/23 which is very annoying please can you mend the problem as know one can ring even on flight mode when I have tried it it not connecting through.

Patricia BRADSHAW

Feltham, United Kingdom • 7 months ago

Been acting up now for a week cannot get calls or make them cannot even top my electric meter up by phone what is taking so long!

Cranfield, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Phone signal drops out all the time especially when on the motorways …..

Peter

Worcester, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Had no signal Tuesday Wednesday, returned briefly yesterday (Thursday), no signal again today. At: CO7 0JF

London, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Not working has been down for days now

Richard

Bournemouth, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No signal in Fareham Hampshire been rubbish for days

Shary n cochrane

Cardiff, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Am unable to call out of receive a call but can receive some messages

Louise McNaughton

Errol, United Kingdom of Great Britain and Northern Ireland • 7 months ago

I have no signal

Gary Weir

Whitburn, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No internet

Keelby, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No signal in bt44 9lw

anita braithwaite

Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland • 7 months ago

my signal keeps going off, this is happening quite a bit of late......why?
07767 139935

Anthony

Bristol, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Had no Internet for two days now just topped up and is a bit frustrating.

Rob Platts

Sheffield, United Kingdom of Great Britain and Northern Ireland • 7 months ago

I've had no signal for days AGAIN!!!!

Russ

Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No Mobile signal for 2 days. I am the lifeline for an elderly relative. Very poor.

Les bayliss

Birmingham, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Hasn’t worked in Ilminster all morning

Susan Beal

River, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Can't make phone calls or send texts

susan waldron

Llandrillo-yn-Rhos, United Kingdom of Great Britain and Northern Ireland • 7 months ago

no signal again

Mrs Mary Alison Hurley

Cardiff, United Kingdom of Great Britain and Northern Ireland • 7 months ago

i have no internet access in my home i have access through my computer but not my phone

John

Warton, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Very intermittent signal

Heather

Maidenhead, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No signal all day

Jamie

Sheffield, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Total blackout in Mochdre Colwyn bay area. This has been going on and off for a week total joke. Think it's about time to change to another network. Tesco mobile has gone absolutely rubbish.

Ian

Whaplode, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No signal all week in Staplehurst TN12 0EL usually good signal

Sarah

Durham, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Not able to log in

Patricia

Cromer, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Can't make phone calls of receive them a d texts

W.woolston

Pilton, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Reduced signal for 2 days

Ste

Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Very slow 5g speeds

Wendy Kay Holden

Brighton, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Cant get onto the website to add a bolt on
Says there's a technical issue. This has been for several hours

Pathoughton58@hotmail.com

Gilling, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Cant .make calls .texts some are not being sent,says no connection

Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Can't send or recieve xalls

Rachel

Northampton, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Unable to make any calls, says call failed

Carol Edwards

Plymouth, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Cant use my phone to make calls, says call failed

David

Leeds, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Unable to make any calls, getting “call failed” messages each time!

Smith

London, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No calling cabality

Gwyneth Marion Davies

Holyhead, United Kingdom of Great Britain and Northern Ireland • 7 months ago

no signal at LL74 8SU

Ms Johnson

Burnley, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Phone not working cannot make any calls.

Kelly

Reading, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Call fail each time I try to make a call

Bristol, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No si

Annette Lound

Birmingham, United Kingdom of Great Britain and Northern Ireland • 7 months ago

My brother in law had no service since Saturday. He can out use it to make or receive calls

Tremadoc, United Kingdom of Great Britain and Northern Ireland • 7 months ago

4g down

Belfast, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Can't make a purchase

Nans phone

Coventry, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Unable to receive calls Texts work OK.

Fareham Hampshire

London, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Cannot receive calls

Barbara kitson

Sheffield, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Unable to use my phone

William Campbell

Portnacroish, United Kingdom of Great Britain and Northern Ireland • 7 months ago

unable to send or receive calls to or from other mobiles

Tony

Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No sign can't ring out

Carol Hanson

Greenfield, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Phone - not able to ring out SR5 1PJ

June Taffurelli

North Bersted, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Cannot connect with certain numbers

Sue

Newport, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Isle of Wight

Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No signal for hours

Angela French

Manchester, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Cannot make calls

London, United Kingdom of Great Britain and Northern Ireland • 8 months ago

1mbps.. Pathetic

Alex

Bridgwater, United Kingdom of Great Britain and Northern Ireland • 8 months ago

No Signal

susan arnold

Hockerill, United Kingdom of Great Britain and Northern Ireland • 8 months ago

"no service " displayed on my mobile cannot text or use phone ????

Emma

Uxbridge, United Kingdom of Great Britain and Northern Ireland • 8 months ago

how much longer will i not be able to use my phone? i hate paying for something that i'm unable to use

irene.s.wilkinson03@gmail.com

Kilbirnie, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Tesco mobile service is currently down. When will this be resolved?

Michael charman

Portsmouth, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Unable to make or receive calls

Huddersfield, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Not much internet signal past couple of days

Mark Hann

Abingdon, United Kingdom of Great Britain and Northern Ireland • 8 months ago

I have no signal on my Tesco mobile

Jade

Swindon, United Kingdom of Great Britain and Northern Ireland • 8 months ago

My phone network been down for 2 days

Sedgefield, United Kingdom of Great Britain and Northern Ireland • 8 months ago

No mobile data even though have data left on plan. Very frustrating/inconvenient as at a festival and need contact!

Lisa

Nuneaton, United Kingdom of Great Britain and Northern Ireland • 8 months ago

I can’t not call or answer calls

Abi

Rhyl, United Kingdom of Great Britain and Northern Ireland • 8 months ago

How long will this last for? This is really bad. I’m in Prestatyn

Carla from London

Bedford, United Kingdom of Great Britain and Northern Ireland • 8 months ago

On Monday my credit finished without using it. I couldn't contact anyone and I couldn't top up!
They should inform all their customers properly.

York, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Had no network message for 2 days now in selby. No messages or calls very frustrating

Edinburgh, United Kingdom of Great Britain and Northern Ireland • 8 months ago

No signal

Granada, Spain • 8 months ago

Can you help please my phone does not ring out to notify me of incoming call and now I can’t find my messages

Abi

Rhyl, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Hope they get this fixed very soon

Ms Jill Chapman

Birmingham, United Kingdom of Great Britain and Northern Ireland • 8 months ago

This has been down since 19.8.23!!! We cannot get thru to customer services at all!!!!
I am not willing to pay for this, cannot get help or advice and this phone is very much needed as it is for my partner who is 77 years old. Cannot get a message through to your web site or anywhere the Tesco mobile number is 07879 818376 but please contact me on 07711991593 in the meantime to explain what is going on please

Manchester, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Texts sometimes won't send and also don't receive any or multiple messages repeated

Bridgwater, United Kingdom of Great Britain and Northern Ireland • 8 months ago

No mobile signal all morning, tried the usual re-start phone etc and nothing

Eddy Jones

London, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Phone will not receive calls and can't make calls. Told by Tesco that network is okay. But walked past the local mast and engineers are working on it, I contacted O2 who own that mast and they said its upgrade work to 5G taking place. Since then still not able to take or make calls. Never had any issues before. Tesco then said only after I told them about the engineers upgrade work to 5G on the local mast and they said oh yeah there is some upgrade work to 5G by O2. I told Tesco my phone was still unable to take or make calls. And Tesco told me to use my phone on 2G. Which to be fair did work I was able to make calls and receive calls. But 2G is apparently very low grade encryption and is a security risk and also is it an upgrade? to go from 4G to 2G. I was on years ago. Worse thing is to pay for a service that is only 2G when i was on 4G. That's a downgrade and it's even worse considering that the upgrade was to 5G. Plus 2G is going to be phased out. Many sources advise not using 2G as its a security risk. It's really bad customer service

Emma Williams

Burnley, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Poor signal can not make or receive calls been 4 days now joke

Douglasdavies

Sheffield, United Kingdom of Great Britain and Northern Ireland • 8 months ago

No connection

Kelly

Hamilton, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Unable to make or receive calls

Tim

Balnamore, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Northern Ireland, Co.Antrim.
Up and down signal most days. Worse seems to be at weekends. Issue a local mass being fix continuely,but it been happening months with no changes to service with the tesco signal. Paying for a service they don't provide fully.

Barry

Portsmouth, United Kingdom of Great Britain and Northern Ireland • 8 months ago

No network for over a month and still waiting, text said it was fixed

Ian.

Stirling, United Kingdom of Great Britain and Northern Ireland • 8 months ago

My mobile has been down for 2 days now. I live in Ab31 5yt post code area. My mobile number is 07724144076

David roberts

Sheffield, United Kingdom of Great Britain and Northern Ireland • 8 months ago

No signal in kingstanding Birmingham england

Thomas Hills

London, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Been trying all morning not working.

Barbara Mae Thomas

London, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Unable to make any phone calls. and nothing is reported on the receiving phone as a call is not being logged.

Heather

Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland • 8 months ago

I have been having problems with 4G service on Tesco Mobile for about 5 months, previously it was pretty good. I get 4G at home (where I don't need it as I have WiFi) but when driving in a 10 mile radius (possibly further but I haven't tried) and trying to stream music, at least half of the time I have no connection at all and cannot listen to music in the car. I live in a medium sized town between Bournemouth and Southampton, not rural but not a busy city. When I go to the town center, the Tesco superstore, or countless other places, I sometimes want to check my online banking to keep track of spending and am always unable to do this. I have spoken to Tesco Mobile today as well as a month ago and they asked for postcodes of the problem areas so I provided a few examples and was told that there is an issue with the network in these areas but it's down to 02. That is understandable but it's not acceptable that Tesco Mobile cannot provide any time scheme for the problem being resolved when it's been going on for months already. When I asked about compensation I am told I should receive it (unspecified amount) when the problem has been resolved - who knows when that will be. In the meantime I must continue paying full price for an unsatisfactory service which irritates me nearly every day. I don't know if this is the same with other networks or different areas but it seems crazy in 2023 when we all have 5G enabled devices that 70% of the time my 4G doesn't work at all and even switching to 3G rarely solves the problem

Lesley Jordan-Devenish

Haverhill, United Kingdom of Great Britain and Northern Ireland • 8 months ago

No network! LN13 0PT

Lesley

Garboldisham, United Kingdom of Great Britain and Northern Ireland • 8 months ago

No service

Neilf14

London, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Absolutely no signal or calls messages etc for 24 hours,,,,,,

Len

Manchester, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Cannot make/receive calls

Richard

Durham, United Kingdom of Great Britain and Northern Ireland • 8 months ago

All day no access..not happy

Amanda Clark

London, United Kingdom of Great Britain and Northern Ireland • 9 months ago

I have not been able to make or receive calls all day. My husband has the same problem.

Joseph Pollacchi

London, United Kingdom of Great Britain and Northern Ireland • 9 months ago

No signal ?

Bangor, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Been down in Belfast since yesterday

Bangor, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Is Tesco network down in port Talbot sa126rf

Alan Rohinsky

Birmingham, United Kingdom of Great Britain and Northern Ireland • 9 months ago

No phone calls or text

Bradford, United Kingdom of Great Britain and Northern Ireland • 9 months ago

No account info in app but opens

Rob Currien

Henlade, United Kingdom of Great Britain and Northern Ireland • 9 months ago

No mobile signal in Dartmouth, Devon

Kayla

Cardiff, United Kingdom of Great Britain and Northern Ireland • 9 months ago

No signal since around 4pm today

C Taylor

Exeter, United Kingdom of Great Britain and Northern Ireland • 9 months ago

No signal in Dartmouth Devon

Neil

Plymouth, United Kingdom of Great Britain and Northern Ireland • 9 months ago

No service in Dartmouth Devon

Belfast, United Kingdom of Great Britain and Northern Ireland • 9 months ago

3 days now…

Lucy

London, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Cant send texts

JOHN STEPHENS

Coventry, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Unable to make/ receive calls since Monday, need to make calls to my Dr's (URGENT) also to my local P.O.D. Centre. All I'm getting is a mobile service down when i try to make a call . What is going on ?

Manchester, United Kingdom of Great Britain and Northern Ireland • 9 months ago

No phone signal or 3/4g in Holyhead

Jean Blank

Brent, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Cannot make calls 48 hrs

Ambrosebrown

Edinburgh, United Kingdom of Great Britain and Northern Ireland • 9 months ago

No signal fault on line not due to be fixed yet till the 28

M.Perry.

London, United Kingdom of Great Britain and Northern Ireland • 9 months ago

No coverage in teddington

Jamie

Wester Quarff, United Kingdom of Great Britain and Northern Ireland • 9 months ago

No signal cb6

Jamie

, • 9 months ago

No signal

rob

, • 9 months ago

no signal

Jean bavister

, • 9 months ago

Message keeps resending every few minuites

Mr O'Kane

, • 9 months ago

No signal for last 2 weeks cannot make a mobile phone call or receive any, therefore as a result of this as soon as my contract is up I will be switching to a network that I can depend on

Ann Rhodes

Birmingham, United Kingdom of Great Britain and Northern Ireland • 9 months ago

Very bad signal. WS13 7JL

Marion Kelly

Nottingham, United Kingdom of Great Britain and Northern Ireland • 9 months ago

no internet or mobile phone signal

David Holdsworth

London, United Kingdom of Great Britain and Northern Ireland • 10 months ago

No data even though it is full.

Howard Gott

London, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Not been able to send or receive text msgs for the last 24 hrs web chat totally useless,spoke to 3 different operators,all gave me different answers

Karen appleton

Arrecife, Spain • 10 months ago

I am currently in the Canary Islands and not receiving any 4g signal

Diane

l'Alfas del Pi, Spain • 10 months ago

No service

CHRISTINE MORRIS

Birmingham, United Kingdom of Great Britain and Northern Ireland • 10 months ago

CANT DO ANYTHING ON MY MOBILE

Anne Buckland

Upholland, United Kingdom of Great Britain and Northern Ireland • 10 months ago

No signal for 4 days now

Philippa Verma

Utley, United Kingdom of Great Britain and Northern Ireland • 10 months ago

No service

Stephen Grant

London, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Emergency calls only

Irene

Manchester, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Been trying my parents phones all day just goes straight to voicemail they live in birkdale Southport merseyside

Steven Baldwin

Keele, United Kingdom of Great Britain and Northern Ireland • 10 months ago

I have very weak phone signal and no mobile data

Ehab

London, United Kingdom of Great Britain and Northern Ireland • 10 months ago

No network

Paul Fisher

Edinburgh, United Kingdom of Great Britain and Northern Ireland • 10 months ago

rubbish signal

Geoff

London, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Can’t log in. They say tec issues.

Hilary Fox

Thurso, United Kingdom of Great Britain and Northern Ireland • 10 months ago

No connection to the Internet. Again.

James Cunningham

Edinburgh, United Kingdom of Great Britain and Northern Ireland • 11 months ago

Carnock, Dunfermline - cannot receive calls which go straight to voicemail. However no trace of such calls on phone - only message “network not available”.

Sheffield, United Kingdom of Great Britain and Northern Ireland • 11 months ago

Can’t ring or receive calls

Adrian Heath

Reading, United Kingdom of Great Britain and Northern Ireland • 11 months ago

No 4G mobile internet for 4 days. This is the third time this year it's happened, it's unacceptable.