Is Morrisons down - December, 2023?

Morrisons Outages and Status
Morrisons Logo

Morrisons.co.uk is an online grocery delivery service from the UK supermarket chain Morrisons. Customers can order their groceries online and have them delivered directly to their door. The website also features special offers, recipes, meal ideas and more.

Morrisons outages reported by users in the last 24 hours

Possible Morrisons outages reported in the last 24 hours!

This chart shows the number of Morrisons outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Morrisons Outage Locations

Location

Reports

Last Reported

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Tooting, England, GB

192

20 hours ago

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Dumfries, Scotland, GB

25

22 hours ago

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Rhyl, Wales, GB

12

13 days ago

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Hillsborough, Northern Ireland, GB

1

3 months ago

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, ,

2

ago

Most common Morrisons problems reported by users

71

Service

29

Checkout issues

Are you experiencing issues with Morrisons right now?

Is morrisons.co.uk not working for you? If you are having issues with Morrisons, please use one of the options below to report a problem with the service

General Tips to Fix an Morrisons.co.uk

  • Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join Morrisons Discussion

Suggestions? Issues? Outages?
Please share your Morrisons experience with other users around the globe.

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Dumfries, United Kingdom 22 hours ago

Payment not working

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Wakefield, United Kingdom 2 days ago

Nothing loading

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Tina Rowlinson

West Norwood, United Kingdom 3 days ago

I keep getting a message saying Bad request. Not allowing me to change my order.

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Annmarie Keane

Runcorn, United Kingdom 6 days ago

Keep saying it does not deliver to my address won't let put in my Address

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Sgrey

Kyle of Lochalsh, United Kingdom 6 days ago

Blank screen

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Lisa P

Birmingham, United Kingdom 6 days ago

400 Bad request when accessing Morrisons Website

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jo

Bristol, United Kingdom 1 week ago

Keep getting 404 error message when trying to add items to cart or check out.

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Liz

Newquay, United Kingdom 1 week ago

Spent £42.00, app says I only spent 12.30. So no bonus points. Customer services say head office has computer problems again

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Nicola Paxton

Torquay, United Kingdom 1 week ago

Unable to access app to log my £80 shop towards Christmas countdown reward

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Lorraine Hazell

Ashford, United Kingdom 1 week ago

Can’t get on app again

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Mrs mcdermaid

Nottingham, United Kingdom 1 week ago

Cannot check out my on line delivery got 15mins left

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Robert Timms

Glasgow, United Kingdom 1 week ago

Trying to add to my order but won't let me check out

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Angela Hewitt

Thatcham, United Kingdom 1 week ago

Unable to checkout. Error code
HTTP Status 400 Bad Request

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Kevin

Darlington, United Kingdom 1 week ago

Still down. Error code on checkout!

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Christine Stephenson

Cramlington, United Kingdom 1 week ago

Won't let me complete my order for tomorrow

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Kevin

Darlington, United Kingdom 1 week ago

Can’t complete checkout! Been trying since last night! Just called Morrisons customer service and was told that they have technical issues. Told to try again in 2-3 hours! Poke and hope comes to mind!

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Veronica Clift

Lowestoft, United Kingdom 1 week ago

I can’t check out my order when I try I get HTTP status 400 bad request . I have phoned my bank and nothing is wrong my end.

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PH Dorset

Hayle, United Kingdom 1 week ago

Can’t check out, error 400

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Linda Sinclair

Norwich, United Kingdom 1 week ago

Unable to checkout, says HTTP Status 400 - Bad Request

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Christine Stephenson

Cramlington, United Kingdom 1 week ago

Payment won't go through

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Shaz

Middlesbrough, United Kingdom 1 week ago

Won't let me checkout

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Julie crammond

Newcastle upon Tyne, United Kingdom 1 week ago

Can’t complete order . Received a http status 400 bad request
So unable to book slot for xnas

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Audrey

Ammanford, United Kingdom 1 week ago

Get a 404 issue report and so cannot order!

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Sarah McGher

Greenock, United Kingdom 1 week ago

I cannot pay for online shop. Keeps saying Bad error?

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Rotherham, United Kingdom 1 week ago

Bad request at checkout

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Sheffield, United Kingdom 1 week ago

Unable to checkout

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Motherwell, United Kingdom 1 week ago

Not letting me pay and progress

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Katie brown

Norwich, United Kingdom 1 week ago

I can’t check out come up with http bad request

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Lynn

Southampton, United Kingdom 2 weeks ago

Won't complete payment after verifying with my bank. Tried 7 times and page says error on page

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Andrea wardle

Fulham, United Kingdom 2 weeks ago

Not accepting barclays payment. Saying error

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Bracknell, United Kingdom 2 weeks ago

Can't amend basket

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Carole Barclay

Brighton, United Kingdom 2 weeks ago

Won’t let me pay says error 400

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A Knipe

Huddersfield, United Kingdom 2 weeks ago

Not taking code sent by bank to book delivery to door. Coming up with Error. Then another code comes after that but isn't requested. That rejects as well.

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Sleaford, United Kingdom 2 weeks ago

Saying error when check out

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St Helens, United Kingdom 2 weeks ago

Order won’t check out

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Elaine Nisbet

Mullion, United Kingdom 2 weeks ago

Hi I can’t check out, keeps saying error

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The Side House

Newark on Trent, United Kingdom 2 weeks ago

Unable to check out and pay after editing order

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Kara Townsend

Saint Neots, United Kingdom 2 weeks ago

‘Bad request’ on checkout

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EaE

Walthamstow, United Kingdom 2 weeks ago

Http error

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Sue Smith

Grimsby, United Kingdom 2 weeks ago

Updating my basket, payment clears in bank but when I go back into morrisons app to complete checkout, says http status 400 bad request

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Jan Fox

London, United Kingdom 2 weeks ago

All back to normal now. Thank you so much! You have stopped my weekend from being ruined xx

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Jan Fox

London, United Kingdom 2 weeks ago

Have used delivery pass for 3 years and now website telling me they do not yet deliver to my area. Also cannot access any of my five orders placed for the next five weeks leading up to Christmas. I want to edit them. What is going on?

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Jennifer Rathbonr

Pembroke, United Kingdom 3 weeks ago

Orders being cancelled

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Geoffreydickens330@gmail.com

Watford, United Kingdom 3 weeks ago

I can't delete morrisons app

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Val pitt

Bristol, United Kingdom 3 weeks ago

Cant log in to app keep being told password wrong

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Karen

Northampton, United Kingdom 3 weeks ago

keep saying internal, requested verification code, no email sent

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Tracey

Plymouth, United Kingdom 3 weeks ago

Keeps saying log in details are incorrect

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David

Habrough, United Kingdom 3 weeks ago

Wont let me log into my account keeps saying internal

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Jackie Parker

Poplar, United Kingdom 3 weeks ago

I can’t access the app to activate my Christmas saver

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H shaw

Kings Lynn, United Kingdom 3 weeks ago

Can’t log in to app or website just cycles asking for password

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Donna grove

Norwich, United Kingdom 3 weeks ago

Won't let me log in or reset password

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Louise

Manchester, United Kingdom 3 weeks ago

keeps coming up 'internal error' and cannot log in

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hazel hutchinson

Newcastle upon Tyne, United Kingdom 3 weeks ago

Can’t get into my Morrisons ap

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Jennifer Lancaster

London, United Kingdom 1 month ago

It keeps coming up as Error 400

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Cynthia

Camberwell, United Kingdom 1 month ago

This has been going on for days - Why?

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Tracy Neilson

Camberwell, United Kingdom 1 month ago

The ap won’t open. I tried to use it in store but can’t get it to open

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Wolverhampton, United Kingdom 1 month ago

Saying HTTP Status 400 – Bad Request

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Doncaster, United Kingdom 1 month ago

Website down

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Derrick

Manchester, United Kingdom 1 month ago

Cant checkout

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Dee

East Grinstead, United Kingdom 1 month ago

I cannot login to Morrisons online order

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Michael Cummins

Wembley, United Kingdom 1 month ago

The very first order I placed with Morrisons. Was cancelled by Morrisons.

They had 3 days to put my order together. 2 hours before delivery. They cancelled it?

Bloody tubbish.

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Peter William O’connell

London, United Kingdom 1 month ago

Not loading

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Sara howell

Hove, United Kingdom 1 month ago

Won't let me log onto app

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David

Rossendale, United Kingdom 1 month ago

More app doesn't fully load.

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pauline

London, United Kingdom 1 month ago

Something went wrong

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Chris H

Sheffield, United Kingdom 1 month ago

We are moving from Yorkshire to Somerset in 2 weeks time and I wanted to set up our new address in my online store account. It would not let me and i had to phone customer services. A woman set it up manually and told me there are 2 different online shopping websites. If you live in an area where your shopping is delivered directly from a warehouse it uses one site and if it comes from a store it uses a different site. I paid £70 for the annual "any Time" delivery pass - but when trying to book a delivery slot I am no longer able to (just keeps saying there is a problem). I telephoned Morrisons customer services which is now handled by a call centre in Durban, South Africa. I spoke to 3 different people each one listening to my problem and then saying we need to read your account notes - then the music would start and they never returned to the call and another person answered as if I was a new call - it happened 3 times by which time I was frustrated and it was clear they could not care less. MORRISON's you are a BIG DISGRACE and I want my £70 returned as I am no longer able to shop online with you and see no way of getting my money back. We currently have 1 to 2 deliveries a week from you (in West Yorkshire) - but whatever your customer service person did manually to my account has stopped me accessing the site completely. Once we move to Somerset we will use a different supermarket for our online deliveries - which is a shame as we enjoy the Morrison's range which you can not get in other supermarkets. I did manage to speak to someone in West Yorkshire and they told me about the changes Morrisons are making to their online shopping service and I was told you can't even phone a store directly anymore. Morrisons have made it impossible to speak to a person in the UK - and the call centre in South Africa - could not care less and clearly have no idea what they are doing.

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Dudley, United Kingdom 1 month ago

Cannot access delivery slots

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Stoke-on-Trent, United Kingdom 1 month ago

Saying i need yo reset password

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Gordon Thomson

Newton Abbot, United Kingdom 1 month ago

Far too slow. Website can not find the products I wish to order. Takes an age to load.

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Mrs Susan Harrison

Stoke-on-Trent, United Kingdom 1 month ago

I am trying to add on to my order and it just keeps telling me I am in a queue and won’t let me log in what’s going on.

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C J

Manchester, United Kingdom 1 month ago

Puts me in a customer queue then times out

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Manchester, United Kingdom 1 month ago

Unable to order

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bev davies

Cardiff, United Kingdom 1 month ago

there is a technical fault with their website it is putting you in a queue to enter the website but then tells you its your turn and then it says rejected queue number try again

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Lynn Sharpington

Camberwell, United Kingdom 1 month ago

trying to click and collect online, but website cannot put me through to click and collect... keeps saying i'm in a queue, then at the end i have to resubmit to go to the end of the queue.

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John pritchard

Stratford-upon-Avon, United Kingdom 1 month ago

Put on queue then after do it again trying for an hour

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Brian Morris

Weymouth, United Kingdom 1 month ago

unable to get in A;ways rejects me in queue

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L Hughes

Bruton, United Kingdom 1 month ago

Placed in queue, says will direct ti website and then places me back in queue

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Maureen Nelson

Edinburgh, United Kingdom 1 month ago

Cant get past ....waiting in a queue when it is my turn it says queue number rejected and puts me back in a queue ...and then repeats it all again.
Must be the worst online shopping ever ...so crap

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steph

Woolwich, United Kingdom 1 month ago

Cant get onto online shop says im in a queue
then get kicked out again

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Di Turner

Southgate, United Kingdom 1 month ago

what is issue today?

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Harry

Sheffield, United Kingdom 2 months ago

When I try to finish ordering my shopping and finalise the order it won’t let me proceed and says label where the total should be

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Annis peczek

Wrexham, United Kingdom 2 months ago

I can not edit or book a delivery on the Morrisons app
In Cannock Staffordshire

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Barbara Sprackling

Bedford, United Kingdom 2 months ago

For the past week beginning 2nd October 2023 future booked orders are not in date order on app. Eg! Friday 6th October order is number two on app it should be number one. I go in to update order and I'm updating 20th October order

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Val Ashby

Swaffham, United Kingdom 2 months ago

I am getting Error 404 after Login

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Marie Norton

Guildford, United Kingdom 2 months ago

Wont let me proceed to payment

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Mr Cyril Harrison

Georgeham, United Kingdom of Great Britain and Northern Ireland 2 months ago

29 September 2023
Received email this morning approximately 9am
now 15.30 still no delivery
Delivery time 10 to 11am

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Norman Bennett

Ammanford, United Kingdom of Great Britain and Northern Ireland 2 months ago

Problem checking out......it won't let me proceed to payment.

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Emma

Manchester, United Kingdom of Great Britain and Northern Ireland 2 months ago

i keep getting busy page and verify captcha, no matter how many times i select the relevant squares on the captcha it sends me to another

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Cromer, United Kingdom of Great Britain and Northern Ireland 2 months ago

Payment authentication issue

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B turner

Hamilton, United Kingdom of Great Britain and Northern Ireland 2 months ago

App will not open just spinning wheel in center like trying to load but not

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Chris

Ponteland, United Kingdom of Great Britain and Northern Ireland 2 months ago

App not opening. Spinning daisy

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Hackthorpe, United Kingdom of Great Britain and Northern Ireland 2 months ago

Unable to pay

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Lorraine Carde

Oban, United Kingdom of Great Britain and Northern Ireland 2 months ago

Online payment not working. Nobody answering phone!

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Jackie

Coventry, United Kingdom of Great Britain and Northern Ireland 2 months ago

Unable to confirm order to update items

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Janette McKellar

Edinburgh, United Kingdom of Great Britain and Northern Ireland 2 months ago

500 points for salmon fillets being bought did not add on to my more points

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amanda grigg

Kenwyn, United Kingdom of Great Britain and Northern Ireland 2 months ago

Morrisons online checkout not working

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Dave Lazzari

Sheffield, United Kingdom of Great Britain and Northern Ireland 2 months ago

Where is the change delivery link?

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Swindon, United Kingdom of Great Britain and Northern Ireland 2 months ago

Does connect

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johnewingk@gmail.com

Newport, United Kingdom of Great Britain and Northern Ireland 2 months ago

Trouble getting access on PC. OK on I pad
Old email address on PC...... john@ewing.cc

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Elizabeth Boyd

Newark on Trent, United Kingdom of Great Britain and Northern Ireland 3 months ago

Unable to log in

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nicola hovvels

Salisbury, United Kingdom of Great Britain and Northern Ireland 3 months ago

unable to load morrisons web site to order groceries keeps telling me too many redirections as i use this every week is very worrying

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Martin Easton

Kenn, United Kingdom of Great Britain and Northern Ireland 3 months ago

Unable to log on

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Sally

Exeter, United Kingdom of Great Britain and Northern Ireland 3 months ago

STILL can't access the website. I need groceries so I'm off to Sainsburys.

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Jules

Aylesbury, United Kingdom of Great Britain and Northern Ireland 3 months ago

The message says ‘too many redirections! and won’t open

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Manchester, United Kingdom of Great Britain and Northern Ireland 3 months ago

Website won’t open on apple device

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Melanie Jeyes

Bradford, United Kingdom of Great Britain and Northern Ireland 3 months ago

Been trying all day to log on to Morrisons online food shop but saying site unable to connect

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Frances Hunt

, 3 months ago

If you cannot take my order will have to go elsewhere.i have been ordering now for about 4 years . No number to phone on line!!!!!

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Mrs Ann Green

Eastleigh, United Kingdom of Great Britain and Northern Ireland 3 months ago

I have been unable to log into website since yesterday 8/9/2023 from 11am and still can’t log in. I’ve been unable to edit my order

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Sally

Exeter, United Kingdom of Great Britain and Northern Ireland 3 months ago

Site still down and has been down for days, I will have to find an alternative supermarket to deliver my groceries.

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Debbie Christie

Colton, United Kingdom of Great Britain and Northern Ireland 3 months ago

I can’t log on to Morrisons website

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P Taylor

North Dalton, United Kingdom of Great Britain and Northern Ireland 3 months ago

Login not working

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Lisa

Uxbridge, United Kingdom of Great Britain and Northern Ireland 3 months ago

Cannot access

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nikki

Shillingstone, United Kingdom of Great Britain and Northern Ireland 3 months ago

unable to open up morrisons online shopping site.

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lellie

Norwich, United Kingdom of Great Britain and Northern Ireland 3 months ago

says too many redirects, to clear cache and cookies

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victoria

Nottingham, United Kingdom of Great Britain and Northern Ireland 3 months ago

cant get onto groceries page

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Carrie

Hayton, United Kingdom of Great Britain and Northern Ireland 3 months ago

Too Many redirects to log on

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Linda Norris

Stradbroke, United Kingdom of Great Britain and Northern Ireland 3 months ago

Morrison's website won't open at all in Safari.

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Wendy Partridge

Stoke Saint Gregory, United Kingdom of Great Britain and Northern Ireland 3 months ago

Too many redirects and safari cannot open

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Catherine Forsey

Brecon, United Kingdom of Great Britain and Northern Ireland 3 months ago

Will have to order from someone else. Can't get to your online shop.

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Toby

Elderslie, United Kingdom of Great Britain and Northern Ireland 4 months ago

its been refusing my visa card for 2 weeks now. I haven't been able to do my weekly shop online. I can use it anywhere else apart from morrisons. Its NOT out of date what's wrong?

Rate your experience with Morrisons uptime performance over the last 30 days

Frequently Asked Questions

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.

If you are experiencing slow performance while using Morrisons.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.