Is Morrisons down - September, 2024?
Morrisons.co.uk is an online grocery delivery service from the UK supermarket chain Morrisons. Customers can order their groceries online and have them delivered directly to their door. The website also features special offers, recipes, meal ideas and more.
Morrisons outages reported by users in the last 24 hours
No Morrisons problems reported in the last 24 hours
This chart shows the number of Morrisons outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Morrisons User Reports
Check out the latest user reports on Morrisons, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Sep 03, 2024 - 10:38
A visitor from Gainsborough, United Kingdom has reported a problem with Website freezes
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Sep 03, 2024 - 08:54
A visitor from Willenhall, United Kingdom has reported a problem with Service
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Sep 03, 2024 - 08:53
A visitor from Willenhall, United Kingdom has reported a problem with Website freezes
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Sep 02, 2024 - 20:30
A visitor from Maidstone, United Kingdom has reported a problem with Service
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Aug 17, 2024 - 22:50
A visitor from Neath, United Kingdom has reported a problem with Service
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Aug 17, 2024 - 22:49
A visitor from Glasgow, United Kingdom has reported a problem with Website freezes
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Aug 14, 2024 - 19:20
A visitor from Llandeilo, United Kingdom has reported a problem with Website freezes
Join Morrisons Discussion
Suggestions? Issues? Outages?Please share your Morrisons experience with other users around the globe.
Most common Morrisons problems reported by users
Service
Checkout issues
Website freezes
Morrisons Outage Locations
Location
Reports
Last Reported
Gainsborough, England, GB
715
10 days ago
Neath, Wales, GB
26
27 days ago
Glasgow, Scotland, GB
48
27 days ago
Belfast, Northern Ireland, GB
3
5 months ago
Hoofddorp, North Holland, NL
1
7 months ago
, ,
2
ago
Are you experiencing issues with Morrisons right now?
Is morrisons.co.uk not working for you? If you are having issues with Morrisons, please use one of the options below to report a problem with the service
Tips if morrisons.co.uk is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Monica Richmond
Gainsborough, United Kingdom • 10 days agoCannot check out properly and pay
R Jesson
Willenhall, United Kingdom • 10 days agoNot allowing me to log in
Roger Jesson
Willenhall, United Kingdom • 10 days agoCan't access the website
juniebaird@hotmail.co.uk
Glasgow, United Kingdom • 27 days agoJust typed in my shopping list then told there are no delivery slots why is this?
Middlesbrough, United Kingdom • 1 months ago
I have been unable to checkout my groceries basket using Amazon Morrisons. I have never expeeienced this problem before. It keeps taking me back to the home page, rather than taking me to the payment page!!!
Middlesbrough, United Kingdom • 1 months ago
I have been unable to checkout my groceries basket using Amazon Morrisons. I have never expeeienced this problem before. It keeps taking me back to the home page, rather than taking me to the payment page!!!
Middlesbrough, United Kingdom • 1 months ago
Checkout has been impossible for the past 4 hours.
Yasin Cevalle
Manchester, United Kingdom • 1 months agoNot letting me get to checkout using Amazon Morrisons for my groceries. Never had problem before. Keeps taking me back to the beginning. Not even letting me get to the payment option?
C M Sharpe
Retford, United Kingdom • 1 months agoUnable to view or alter my orders
mart
Greenhithe, United Kingdom • 1 months agocant get on website
A Mills
Southend-on-Sea, United Kingdom • 1 months agoNo cash available in Morrisons Witham
Mrs Susan Mary Roberts
Sheffield, United Kingdom • 2 months agoI cannot access my shopping basket
Blackpool, United Kingdom • 2 months ago
Where offers are, the screen is just moving in waves as is the Home Screen, rewards and collectors, page is just spinning and loading
sibs
Fareham, United Kingdom • 2 months agoIm having trouble trying to log in on my laptop.
Wendy Devine
London, United Kingdom • 2 months agoDelivery laye and no updates on website. Weymouth branch delivers to us in Blandfird
Andrea Bateman
Pudsey, United Kingdom • 3 months agoediting order and site is now down
Stanford, United Kingdom • 3 months ago
keeps saying site is busy and I can't amend my order
Gainsborough, United Kingdom • 3 months ago
Was putting order through then got message saying experiencing high volumes been ongoing since 1pm 19th May 2024
Andy Clayton
Birmingham, United Kingdom • 3 months agoMorrisons online website always going down. At least once a week
Matlock, United Kingdom • 3 months ago
wont effin work
Chris Morrell
Coventry, United Kingdom • 4 months agoShite.
Heather
Birmingham, United Kingdom • 4 months agoMessage "we'll be back soon"
Deenah L
Barnet, United Kingdom • 4 months agoMessage pops us saying we are experiencing extremely high volumes, so can't complete my shopping. same thing happened last week
Birmingham, United Kingdom • 4 months ago
Morrisons online shopping always down
seventh week running
Shocking
Dover, United Kingdom • 4 months ago
Won't let me place order website down
Karen
Northampton, United Kingdom • 4 months agoMorrisons website down, Rugby, UK.
Dawn B
Nottingham, United Kingdom • 4 months agoThe site crashed while I was midway through placing an order. All I'm seeing now is a message about high traffic and to try later
Annoyed Morrisons Customer
Lambeth, United Kingdom • 4 months agoI placed an order at roughly 10pm last night, tried to edit my order about an hour later but the website was down - and it is still down now at 14:36.
Paula
Luton, United Kingdom • 4 months agoI cannot book a delivery past 3 days and it keeps kicking me out. This has been for over a week, and its very frustrating
Rich Copland
Nottingham, United Kingdom • 4 months agoNo connection. Cannot place food order.
CHRISTINE
Luton, United Kingdom • 4 months agoWEBSITE NOT WORKING. ALSO POINTS PROBLEM STILL NOT FIXED.EXTREMELY POOR SERVICE.
fred cram
Wednesbury, United Kingdom • 4 months agotried 4 or 5 browsers over 4 operating systems on my desk top and laptop and mobile and a tablet... and cleared my browsers with cc cleaner.. all unable to make a new order. an old order is editable, but the screen has to be refreshed if you add or delete an item. some browsers only show the first 30 to 40 items, with the rest greyed out.
I knew they had a similar problem a few years back, so hopefully they can fix it.
V.Butts
Ilford, United Kingdom • 4 months agoUnable to edit orders or make a new order.
Da
Lambeth, United Kingdom • 4 months agoIt's been 4 days and still can't book delivery slot
Chesterfield, United Kingdom • 4 months ago
Canot book a delivery will not go forward even 3 days
Milton Keynes, United Kingdom • 4 months ago
Was almost at checkout when website stopped responding, then got the "back soon" screen. That was 11 hours ago and haven't been able to access since.
cherry kirton
Shefford, United Kingdom • 4 months agoi can't order a delivery as i can't book a slot, the lorry icon keeps circling
Carolyn
Nottingham, United Kingdom • 4 months agoCannot order delivery slot
S Oates
Sheffield, United Kingdom • 4 months agoBeen trying to place my online shop since Thursday, 18th April, managed to get a slot this morning, added a few items then got a message saying high volumes of traffic and now won't let me back in
Manchester, United Kingdom • 4 months ago
The delivery dates aren't loading
sheila
St Albans, United Kingdom • 4 months agocannot check out
Marilena
Martlesham, United Kingdom • 4 months agoCant book a delivery or alter my shop- have phoned, calling back in 5mins 3hours ago!!!!
Bristol, United Kingdom • 4 months ago
Can't edit my order or anything, or access the menu to view offers on favorites. Basically the site is unusable right now
Marilena
Martlesham, United Kingdom • 4 months agoCant book a slot or alter my order in any way
Maggie trent
Leeds, United Kingdom • 4 months agoCannot book delivery slot
Margaret
Nottingham, United Kingdom • 4 months agowill not let me book a delivery
Da
Shaftesbury, United Kingdom • 4 months agoDelivery slot isn't working
Bristol, United Kingdom • 4 months ago
Not able to. Book delivery slot.
Michelle
Northampton, United Kingdom • 4 months agoCan't book slot or view orders
Elizabeth Powell
Leeds, United Kingdom • 4 months agoCan't book a slot or shop. Website is down. Leeds area
Guildford, United Kingdom • 4 months ago
Carnt book slot
Wandsworth, United Kingdom • 4 months ago
Unable to login - too much traffic allegedly
Steve
Leeds, United Kingdom • 4 months agoWebsite went down about 08:30 as I was in the middle of a bloody shop!!
Laura
London, United Kingdom • 4 months agoCan't add or update shopping
Tina
Church Stretton, United Kingdom • 4 months agoCannot pick a delivery date and time the van icon just spins round
Atkinson
London, United Kingdom • 4 months agoCan't get on to place a delivery slot for Tuesday
Cherry
Hailsham, United Kingdom • 4 months agoI can't checkout my edited order for tomorrow. It has to be checked out by 10.10pm. High volumes on website?
Cambridge, United Kingdom • 4 months ago
Can't book a delivery slot as screen freezes
Ceejay
Chesterfield, United Kingdom • 4 months agoCan’t login
Jane
Bristol, United Kingdom • 4 months agoApp not working can’t input orders
B Wood
Luton, United Kingdom • 4 months agoAlmost finished order but was unable to add last item. Then got a message saying "We'll be back soon" and that they were experiencing a high volume of use.
Tried to refresh over last 15-20 minutes and no joy.
Hazel Jacklin
Sale, United Kingdom • 4 months agoThe website has gone down
Chris Shore
Tadley, United Kingdom • 4 months agoI was half way through my shop when the site froze and I was told that the site was experiencing high volumes and to try later, I have tried several ties today and am unable to even login.
Halifax, United Kingdom • 5 months ago
Website appears to be down
Tracey Matthews
Nottingham, United Kingdom • 5 months agoevery time I try to order my shopping I get the same message "experiencing high demand" etc this has been happening all week
janet
Willenhall, United Kingdom • 5 months agosecond time in 3 weeks cannot get to do my online shop ,what is going on with your website
Hackney, United Kingdom • 5 months ago
Website not working
Luton, United Kingdom • 5 months ago
unable to check out an order
B Woods
Manchester, United Kingdom • 5 months agocant edit orders or anything says busy
Maureen Shannon
Bradford, United Kingdom • 5 months agoSince yesterday Sunday the 7th I have not been able to to open my Morrison's app so can't check my points
Doncaster, United Kingdom • 5 months ago
not working
Aileen martin
Camberley, United Kingdom • 5 months agoMy card is frozen on opening screen
barbara moxon
Ashbourne, United Kingdom • 5 months agonot able to continue to order
Jacqui Gregory
Bristol, United Kingdom • 5 months agoIt keeps saying retrieving order but stuck going round and round.
Tilly
Corby, United Kingdom • 5 months agoGroceries app not available all morning
Wigan, United Kingdom • 5 months ago
Can't log in to app
Gerald Napier
Doncaster, United Kingdom • 5 months agoI'm trying to load fivers that I have earnedand they wont download.
Mike
Islington, United Kingdom • 5 months agoBroke app
CM
Stoke-on-Trent, United Kingdom • 5 months agonot able to access More card details
Roly
Hebden Bridge, United Kingdom • 5 months agoNot allowing me to log in or even reset password
Bristol, United Kingdom • 5 months ago
Been logged out on app, can't log back in!
Angie Poppins
Montrose, United Kingdom • 5 months agoNo card payments Morrisons local St Cyrus
Portsmouth, United Kingdom • 5 months ago
Won’t accept an online order. Saying server error
Sarah Kemble
Chartham, United Kingdom • 5 months agoWe'll be back soon message all the time
Valerie Davies
Stratford-upon-Avon, United Kingdom • 5 months agoCannot check out my click and collect order
Jenny
Long Itchington, United Kingdom • 5 months agoCannot complete delivery order. Tried for 2 hours.
Ann
Stevenston, United Kingdom • 5 months agoWon’t let me checkout
Edgware, United Kingdom • 5 months ago
Website down
Ashington, United Kingdom • 5 months ago
App won’t let me checkout
Carys P Mills
Wolverhampton, United Kingdom • 5 months agoI cannot checkout online for my home delivery tomorrow.
Mrs Kathleen. Smith
Beccles, United Kingdom • 5 months agoMy grocers online have been in the basket since this after,still not working
Lorraine Cox
Guiseley, United Kingdom • 5 months ago4th shop out of 5 done over£ 90 nothing updated on my morecard app it doesn’t appear to be working
Dorset, United Kingdom • 5 months ago
keep getting bad request error message when shopping
Marion Beebee
West Bromwich, United Kingdom • 5 months agoApp just blank
Lynne webb
Ilford, United Kingdom • 5 months agoUnable to checkout
K. BROWN
Bideford, United Kingdom • 5 months agoCannot check out been try since Saturday 16th March 2024
John Gallagher
Totnes, United Kingdom • 6 months agoInitial opening up correctly and when closed and reopened just a blank white screen, obviously is a major problem as lots and lots of similar happenings . If you want continued custom it needs sorting.
H.W.
Lincoln, United Kingdom • 6 months agoWhile waiting for morrisons too get there act together, with the checkout error, I opened an account with Ocado, happy days. I did find that it was a tad more expensive, but I'm worth it, on the upside it worked seamlessly. Bye bye, there's no reason's too shop at morrisons. It is a real shame 'cause I've been using morrisons for over twenty-five years, but they did it too themselves. Hang on...is that the door bell....looks like my Ocado is here, cheers.
David
London, United Kingdom • 6 months agoCan't checkout. Keeps telling me something went wrong. This has happened a few times before, they need to get their finger out.
david
Morecambe, United Kingdom • 6 months agosays "something went wrong"
Chris
Hull, United Kingdom • 6 months agoCannot check out
Harry Wetbiscuit.
Lincoln, United Kingdom • 6 months agoProblems at checkout, come on morrisons don't you want our money.
ANN WALKER
Glasgow, United Kingdom • 6 months agoI can't checkout
stephen bush
Weston-super-Mare, United Kingdom • 6 months agowebsite freezes
Nottingham, United Kingdom • 6 months ago
not loading properly plus cannot add items to basket etc
Maggie Wilson
Spalding, United Kingdom • 6 months agoCan't login to Morrisons to book a delivery
Steph
Nottingham, United Kingdom • 6 months agoCan not view or edit shopping pages are not loading fully been like it for three days
Penny
Great Yarmouth, United Kingdom • 6 months agoDoesn't load properly
Linda
Sidcup, United Kingdom • 6 months agoUnable to book delivery
Bromsgrove, United Kingdom • 6 months ago
Web site not workinh
Barbara =Gilliland
Worsley, United Kingdom • 6 months agoI can log on but can't add any items to the basket. Th For the last 24 hours
sweetpea
Sutton Coldfield, United Kingdom • 6 months agoCan login to website but unable to access orders, edit cancel them etc - most of the buttons do not appear or do nothing when you click on them. I am unable to access my account when logged in for instance.
Taissa Wassiljew-Jones
High Peak, United Kingdom • 6 months agoI am unable to book a delivery slot or add anything to my basket. I have been trying yesterday and today and it just keeps whirring
Caistor, United Kingdom • 6 months ago
will not open with pictures etc
Joyce surico
Manchester, United Kingdom • 6 months agoCan't choose delivery it's frzen
Nigel Hammond
Gravesend, United Kingdom • 6 months agoNo problems logging in but then get blank pages with no buttons working, Can't add to existing order for delivery on Friday.
Rich Mark
Wantage, United Kingdom • 6 months agoImpossible to use the site as a registered customer now for 2 days ! Once you login absolutely nothing will work. Even using different browser, clearing cookies etc etc does nothing. Morrisons know about it but I struggle to believe that a major supermarket selling online can be down for so long. If it's true it must be costing them £1000's and £1000's
MJQ
Willenhall, United Kingdom • 6 months agoTrying to checkout and amend orders now for the past 2 days. Several issues with Online on phone and tablet.
Bromsgrove, United Kingdom • 6 months ago
Unable to access web site to order on line been trying since monday
FedUp
Birmingham, United Kingdom • 6 months agoBeen down since yesterday evening and still down
Vivien Todd
Huddersfield, United Kingdom • 6 months agoCannot order next delivery. Cannot edit next delivery.
Kirstie b
Halstead, United Kingdom • 6 months agoI can sign in but there are no pictures visible of anything.
philip porter
Grantham, United Kingdom • 6 months agocannot book a delivery slot
Zena
Letchworth Garden City, United Kingdom • 6 months agoUnable to make any alterations or additions to my order, unable to log out, unable to view or search for anything. I'd say the website isn't working.
Leeds, United Kingdom • 6 months ago
cannot book a delivery slot or shop any items
Karen
Newark on Trent, United Kingdom • 6 months agoOnce into account unable to see any products
Manchester, United Kingdom • 6 months ago
Can't book a slot or order anything!
Nats
Wigan, United Kingdom • 6 months agoI can't get my order up for delivery on Friday to add some extra bits onto.
Morrisons customer, London
Camden, United Kingdom • 6 months agoAdding items to basket/ check out. booking delivery all unable to update. Only can browse
J Simons
Chingford, United Kingdom • 6 months agoWebsite is running very slow, can’t add shopping
F
Exeter, United Kingdom • 6 months agoWebsite frozen, i can't edit my order
Sutton Coldfield, United Kingdom • 6 months ago
Unusable
Bedale, United Kingdom • 6 months ago
Can’t get into my account to add to my order
Margaret Jones
Liverpool, United Kingdom • 6 months agoInconsistent website. Can’t log out. Can’t edit order.
MD
Shirehampton, United Kingdom • 6 months agoCan't book a delivery , been having trouble since yesterday
D F M Helliwell
Dalton in Furness, United Kingdom • 6 months agoLogin presents a different page from usual and it is impossible to access ANYTHING of use for grocery orders. Basically, whoever was responsible for the latest system 'upgrade' f***ed the whole thing up!!!
Michelle
Rochdale, United Kingdom • 6 months agoNothing will load. Nothing clickable
Banchory, United Kingdom • 6 months ago
Outage aberdeenshire
Minehead, United Kingdom • 6 months ago
log in and then the site is not working
Bolton, United Kingdom • 6 months ago
Will not show delivery options or permit grocery selections
A
Canterbury, United Kingdom • 6 months agoOnline account page frozen. Can't amend my weekly shop by adding or removing items. Out all day yesterday and still not working this morning.
Stourbridge, United Kingdom • 6 months ago
website down
Sophie
Birmingham, United Kingdom • 6 months agoError message not allowing payment
Liskeard, United Kingdom • 6 months ago
Can't checkout
Stockport, United Kingdom • 6 months ago
Cannot book a delivery or collection slot
Maggie coe
Horton, United Kingdom • 6 months agoCan log in but can't book a delivery slot
s irvine
Milton Keynes, United Kingdom • 6 months agocannot book delivery....errors on website
Alison Scott
Crediton, United Kingdom • 6 months agoI can’t log in to my account online and I have a delivery tomorrow
JJ
, • 6 months agoAllows sign in then no response
Chris
Girvan, United Kingdom • 6 months agoMorrisons website seems to be down. Can't book a slot or add items to my basket.
MJ
Birmingham, United Kingdom • 6 months agoCan't bopk slot or add items to checkout
Keith Deeley
Milton Keynes, United Kingdom • 6 months agoUnable to access my orders, therefore unable to amend any orders.
yvonen balderson
Gravesend, United Kingdom • 6 months agocannot access my account to add to my order or choose a delivery slot for a future order. nothing is opening.
Woman
Selby, United Kingdom • 6 months agoweb page unresponsive when updating existing order
Jayne Walsh
Liverpool, United Kingdom • 6 months agoCant place an order
Brian Anderson
Nuneaton, United Kingdom • 6 months agoWebsite isn't working properly, it wont let me amend my order.
Bridgnorth, United Kingdom • 6 months ago
Can’t amend my delivery for tomorrow. Login ok but options don’t load.
Janet H
Canterbury, United Kingdom • 6 months agoUnable to edit an order online this afternoon (5 March).
Kim Woodlands
Accrington, United Kingdom • 6 months agologs in but then failing to bring up full site or allow clicks to shop
Mike
Peterborough, United Kingdom • 6 months agoWebsite not working
Anne
Wakefield, United Kingdom • 6 months agoUnable to amend my orders today
sue babey
Chard, United Kingdom • 6 months agotried 5 different bank cards to checkout online..get the following error with them all
An error occurred while connecting to your payment provider, please try to check out again.
E Hayes
Cramlington, United Kingdom • 6 months agoCan't access anything once logged in system won't move after reaching home page
Gateshead, United Kingdom • 6 months ago
Can log on then welcome screen is mostly blank and can't do anything at all
Fizy24
Chester-le-Street, United Kingdom • 6 months agoonline shopping not showing images, a booking slot or my orders. Cannot be used
Leeds, United Kingdom • 6 months ago
Can't get onto your Web to book a delivery..its just blank
Anita Walton
Sheffield, United Kingdom • 6 months agocan`t click on iems or book a delivery, no buttons are loading
Marie Jones
Helensburgh, United Kingdom • 6 months agoIt’s letting me in but nothing else is coming up on the screen
Jacqui
Stoke-on-Trent, United Kingdom • 6 months agoLet's you log in.but then doesn't load up to shop
Laura
Leeds, United Kingdom • 6 months agoCan't add anything to basket
Margaret Bramley
Nottingham, United Kingdom • 6 months agoI can’t log into my more account . Constantly being told I should receive a verication code but they are not coming through . Hence I can’t log on
Emma Roberts
Tadley, United Kingdom • 6 months agoThe online grocery app with the white logo is not working.
It stopped working a few weeks ago so I deleted and reloaded it. It worked again for a few days and is now not working again.
Southwark, United Kingdom • 6 months ago
Can not pay for my order on line
Gosberton Clough, United Kingdom • 6 months ago
Says something went wrong when trying to checkout for the last 3 hours
Chuck Berry
York, United Kingdom • 6 months agoWon’t let me checkout
Marion Smart
Doncaster, United Kingdom • 6 months agoCannot check out and delivery due tomorrow
Sue Gunnell
Milford Haven, United Kingdom • 6 months agoI can’t checkout a home delivery order-it keeps saying something has gone wrong try again or try later but this has gone on for 24 hours!
Old Windsor, United Kingdom • 6 months ago
Bad Request
Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.
Additionally, a 400 Bad Request error was encountered while trying to use an ErrorDocument to handle the request.
Apache Server at ssl_decrypter_mwww Port 443
Janeo71
Liskeard, United Kingdom • 6 months agoCan't book a delivery slot, app keeps stopping
holt
Oxford, United Kingdom • 6 months agocant access morrisons on line for two weeks tried every thing ,,
Watford, United Kingdom • 6 months ago
Cannot do on line shop - comes up with a 400 Bad Request error every time. For the last couple of hours.
Veronica Green
Wisbech, United Kingdom • 6 months agoCan’t open the app and wanted to get my fivers before going shopping!
Stalybridge, United Kingdom • 6 months ago
We're currently Unable to update trolley details
Mary Davies
Llanelli, United Kingdom • 6 months agoThe app. On my phone was blank when shopping this morning, still the same now. Luckily i also carry my card with me. This is not the first time. What's going on???!!!!!
Mrs Lynn Renouf
Enfield, United Kingdom • 6 months agoTrouble logging into the app
Hull, United Kingdom • 6 months ago
I am unable to checkout for my online order.
David Archer
Rugby, United Kingdom • 6 months agoThe Morrisons More app won’t open either through the internet or using the mobile phone connection?
London, United Kingdom • 7 months ago
Cannot checkout !!!
Adeline Davidson
Stony Stratford, United Kingdom • 7 months agoMy payment won't go through
Leisa Hunt
Saint Neots, United Kingdom • 7 months agoWebsite down
Andrew Nicol
Birmingham, United Kingdom • 7 months ago2 for 1 valentines meal deal keeps getting error or unavailable messages
E.Roberts
Newbury, United Kingdom • 7 months agoI press on the App icon, the homepage appears but is not responding.
Olive Clark
Swaffham, United Kingdom • 7 months agoI cannot pay for my online shopping. A notice keeps coming up’there was an issue with my payment provider’. Barclays Bank the payment provider message me to say they have verified the payment and it should go through. So why are Morrison’s still saying the same thing
Jackie White
Rossendale, United Kingdom • 7 months agoI cannot log in to the Morrisons app through my app or the website. I just get a blank screen.
Phil
St Helens, United Kingdom • 7 months agoApp not signing in
Jo
Stroud, United Kingdom • 7 months agoYou website keeps crashing when I check iut
Mrs Read
Cardiff, United Kingdom • 7 months agoApp let's me in but can't update my shopping
Lee
Braintree, United Kingdom • 7 months agoApp doesn’t open, screen goes blank, been like it for a week or so:)
Walsall, United Kingdom • 7 months ago
Won’t open
Margaret Morris
St Helens, United Kingdom • 7 months agoClick on app (iPhone) and get white screen. Why ?
How do I sort it?
Thanks
Mrs Brown
Royal Leamington Spa, United Kingdom • 7 months agoKeep getting thrown off the website
Fenstanton, United Kingdom • 7 months ago
wont load
katie
Rotherham, United Kingdom • 7 months agocoming up with 'bad request'.
Lisa mullard
Shrewsbury, United Kingdom • 7 months agoI’ve been trying to get into my app since I got my shopping on Saturday lost out on my points on that and in my petrol gone in to check it again today and still a blank white screen ??? Why is this it’s so frustrating
I hilliar
Portsmouth, United Kingdom • 7 months agoMorrison’s app not working
Margaret
Paisley, United Kingdom • 7 months agoMy app is not working just a blank space when opening the spp
S George
Dover, United Kingdom • 7 months agoNothing when trying Morrisons. Just a white page. Tried turning phone off, when back on just the same —- white page
Mike Philpotts
London, United Kingdom • 7 months agobad request message when trying to amend an order
Lisa mullard
Shrewsbury, United Kingdom • 7 months agoI am unable to get into the app just got a white screen ??
Patricia Webb
Newquay, United Kingdom • 7 months agoMy morrisons app wont come on
Leisa Hunt
Saint Neots, United Kingdom • 7 months agoWebsite not working to place my order
Lynn Hewitt
Eastleigh, United Kingdom • 7 months agoClick and Collect not working 18/1 - 19/1
AJ
Oxford, United Kingdom • 7 months agogrocery website down
Kay Pearson
Buckley, United Kingdom • 7 months agoJust gone on to my app and it comes up with the green more screen then just goes blank white
I’ve tried re booting it switching y phone off nothing is there a problem??????
Ian Colman
Wokingham, United Kingdom • 7 months agoCannot do online shopping , More card app not opening either.
Lynette
Bargoed, United Kingdom • 7 months agoDelivery slots not available nor can I place order
John
Bath, United Kingdom • 7 months agoJust a white screen
Nicola
Blyth, United Kingdom • 7 months agoTried all day to do my online shop but it wont take payment
Ann Perry
Stanfree, United Kingdom • 7 months agoCan’t access my app
Jackie Madden
Chorley, United Kingdom • 7 months agoWhen going into my app there is a blank white page.
Alyson Kelly
Leicester, United Kingdom • 7 months agoWon’t let me go into app, blank screen
K water
Caldicot, United Kingdom • 7 months agoMorrisons more app not working
Loads to a plain white screen
More card scanning but points not applied at till or on my receipt
Trish Dixon
Ross on Wye, United Kingdom • 7 months agoAfter initial screen comes up the app then just shows a white screen.
Tina
Telford, United Kingdom • 8 months agoMorrisons more app is not opening after the initial screen I just get a white screen. Iphone10. Latest version in App Store has the same issues. iPhone restarted, still the same problem
Sheffield, United Kingdom • 8 months ago
Website cannot show delivery slots or update the basket. Shows a question mark over the trolley icon and items can't be added.
Claire
Sunderland, United Kingdom • 8 months agoWebsite stuck. Cant book slot or add to trolley
Mrs Thalia Aherne
Harrow, United Kingdom • 8 months agoKeep getting Bad Request when I try to get online shopping today
Sharon Brunsden
Reading, United Kingdom • 8 months agoApp is stuck and I can’t edit my order
Carol Burgess
Manchester, United Kingdom • 8 months agoWas unable to check out order at first now due to drop in internet I cannot log in now Bad request page come ups. I have removed search history and cache
Mrs Dennis
Milton Keynes, United Kingdom • 8 months agoMy Morrisons more displays the logo and then goes to blank white screen , this was last night and this morning
Mrs kirk
Woodford, United Kingdom • 8 months agoCan not get on my order to amend,just showing bad request
A Friend!!!
Hackney, United Kingdom • 8 months agoWhy is it that if you ever get a problem ie auto coffee maker,
Toilets it takes months to fix.
t dardyshire
Wigan, United Kingdom • 8 months agoi keep getting bad request when i try to get online
Frank
Oxford, United Kingdom • 8 months agoApp is asking for verification, says it has sent an email (its the correct address) but I'm not getting it
tracy myhill
Didcot, United Kingdom • 8 months agocannot get on website
Martine clayton
Lincoln, United Kingdom • 8 months agoWon’t load so cannot see card, offers or points
Lorraine Hazell
Bristol, United Kingdom • 8 months agoWebsite down
Mrs Taylor
Leicester, United Kingdom • 8 months agoCan't check out
Lynne Riley
Sheffield, United Kingdom • 8 months agoScreen blank
Zena Sandler
Northolt, United Kingdom • 8 months agoCan’t get on to Morrison’s website
M clayton
Lincoln, United Kingdom • 8 months agoApp not openinh
Leicester, United Kingdom • 8 months ago
Trying to edit a order and unable to check out, been processing for over 2 hours
Suzanne Moston
Berwick-Upon-Tweed, United Kingdom • 8 months agoNo access to customer services by phone on Monday 18/12/2023. Local store not responding either. Berwick on Tweed.
Kay
Leicester, United Kingdom • 8 months agoCan't check out, driving me mad
John
Newport, United Kingdom • 8 months agoHi, I am worried that my Morrisons More App has failed, it shows a logo but then just a blank screen and I do not know what to do. I am tempted to just delete it and download a new one but the screen says delete that app and it will delete all of the data ? I use the card in store but I need the app to claim a voucher that is due. Please help
theinfochief@gmail.com
Elaine Taylor
Leicester, United Kingdom • 8 months agoUnable to check out or add items to a order via the one click and the summary circle goes round for hours without adding to the order, this has been happening for almost a week.
Amanda Little
Felsted, United Kingdom • 9 months agoIt just keeps going round and round!
Dumfries, United Kingdom • 9 months ago
Payment not working
Wakefield, United Kingdom • 9 months ago
Nothing loading
Tina Rowlinson
West Norwood, United Kingdom • 9 months agoI keep getting a message saying Bad request. Not allowing me to change my order.
Annmarie Keane
Runcorn, United Kingdom • 9 months agoKeep saying it does not deliver to my address won't let put in my Address
Sgrey
Kyle of Lochalsh, United Kingdom • 9 months agoBlank screen
Lisa P
Birmingham, United Kingdom • 9 months ago400 Bad request when accessing Morrisons Website
jo
Bristol, United Kingdom • 9 months agoKeep getting 404 error message when trying to add items to cart or check out.
Liz
Newquay, United Kingdom • 9 months agoSpent £42.00, app says I only spent 12.30. So no bonus points. Customer services say head office has computer problems again
Nicola Paxton
Torquay, United Kingdom • 9 months agoUnable to access app to log my £80 shop towards Christmas countdown reward
Lorraine Hazell
Ashford, United Kingdom • 9 months agoCan’t get on app again
Mrs mcdermaid
Nottingham, United Kingdom • 9 months agoCannot check out my on line delivery got 15mins left
Robert Timms
Glasgow, United Kingdom • 9 months agoTrying to add to my order but won't let me check out
Angela Hewitt
Thatcham, United Kingdom • 9 months agoUnable to checkout. Error code
HTTP Status 400 Bad Request
Kevin
Darlington, United Kingdom • 9 months agoStill down. Error code on checkout!
Christine Stephenson
Cramlington, United Kingdom • 9 months agoWon't let me complete my order for tomorrow
Kevin
Darlington, United Kingdom • 9 months agoCan’t complete checkout! Been trying since last night! Just called Morrisons customer service and was told that they have technical issues. Told to try again in 2-3 hours! Poke and hope comes to mind!
Veronica Clift
Lowestoft, United Kingdom • 9 months agoI can’t check out my order when I try I get HTTP status 400 bad request . I have phoned my bank and nothing is wrong my end.
PH Dorset
Hayle, United Kingdom • 9 months agoCan’t check out, error 400
Linda Sinclair
Norwich, United Kingdom • 9 months agoUnable to checkout, says HTTP Status 400 - Bad Request
Christine Stephenson
Cramlington, United Kingdom • 9 months agoPayment won't go through
Shaz
Middlesbrough, United Kingdom • 9 months agoWon't let me checkout
Julie crammond
Newcastle upon Tyne, United Kingdom • 9 months agoCan’t complete order . Received a http status 400 bad request
So unable to book slot for xnas
Audrey
Ammanford, United Kingdom • 9 months agoGet a 404 issue report and so cannot order!
Sarah McGher
Greenock, United Kingdom • 9 months agoI cannot pay for online shop. Keeps saying Bad error?
Rotherham, United Kingdom • 9 months ago
Bad request at checkout
Sheffield, United Kingdom • 9 months ago
Unable to checkout
Motherwell, United Kingdom • 9 months ago
Not letting me pay and progress
Katie brown
Norwich, United Kingdom • 9 months agoI can’t check out come up with http bad request
Lynn
Southampton, United Kingdom • 9 months agoWon't complete payment after verifying with my bank. Tried 7 times and page says error on page
Andrea wardle
Fulham, United Kingdom • 9 months agoNot accepting barclays payment. Saying error
Bracknell, United Kingdom • 9 months ago
Can't amend basket
Carole Barclay
Brighton, United Kingdom • 9 months agoWon’t let me pay says error 400
A Knipe
Huddersfield, United Kingdom • 9 months agoNot taking code sent by bank to book delivery to door. Coming up with Error. Then another code comes after that but isn't requested. That rejects as well.
Sleaford, United Kingdom • 9 months ago
Saying error when check out
St Helens, United Kingdom • 9 months ago
Order won’t check out
Elaine Nisbet
Mullion, United Kingdom • 9 months agoHi I can’t check out, keeps saying error
The Side House
Newark on Trent, United Kingdom • 9 months agoUnable to check out and pay after editing order
Kara Townsend
Saint Neots, United Kingdom • 9 months ago‘Bad request’ on checkout
EaE
Walthamstow, United Kingdom • 9 months agoHttp error
Sue Smith
Grimsby, United Kingdom • 9 months agoUpdating my basket, payment clears in bank but when I go back into morrisons app to complete checkout, says http status 400 bad request
Jan Fox
London, United Kingdom • 9 months agoAll back to normal now. Thank you so much! You have stopped my weekend from being ruined xx
Jan Fox
London, United Kingdom • 9 months agoHave used delivery pass for 3 years and now website telling me they do not yet deliver to my area. Also cannot access any of my five orders placed for the next five weeks leading up to Christmas. I want to edit them. What is going on?
Jennifer Rathbonr
Pembroke, United Kingdom • 9 months agoOrders being cancelled
Geoffreydickens330@gmail.com
Watford, United Kingdom • 9 months agoI can't delete morrisons app
Val pitt
Bristol, United Kingdom • 9 months agoCant log in to app keep being told password wrong
Karen
Northampton, United Kingdom • 9 months agokeep saying internal, requested verification code, no email sent
Tracey
Plymouth, United Kingdom • 9 months agoKeeps saying log in details are incorrect
David
Habrough, United Kingdom • 9 months agoWont let me log into my account keeps saying internal
Jackie Parker
Poplar, United Kingdom • 9 months agoI can’t access the app to activate my Christmas saver
H shaw
Kings Lynn, United Kingdom • 9 months agoCan’t log in to app or website just cycles asking for password
Donna grove
Norwich, United Kingdom • 9 months agoWon't let me log in or reset password
Louise
Manchester, United Kingdom • 9 months agokeeps coming up 'internal error' and cannot log in
hazel hutchinson
Newcastle upon Tyne, United Kingdom • 9 months agoCan’t get into my Morrisons ap
Jennifer Lancaster
London, United Kingdom • 10 months agoIt keeps coming up as Error 400
Cynthia
Camberwell, United Kingdom • 10 months agoThis has been going on for days - Why?
Tracy Neilson
Camberwell, United Kingdom • 10 months agoThe ap won’t open. I tried to use it in store but can’t get it to open
Wolverhampton, United Kingdom • 10 months ago
Saying HTTP Status 400 – Bad Request
Doncaster, United Kingdom • 10 months ago
Website down
Derrick
Manchester, United Kingdom • 10 months agoCant checkout
Dee
East Grinstead, United Kingdom • 10 months agoI cannot login to Morrisons online order
Michael Cummins
Wembley, United Kingdom • 10 months agoThe very first order I placed with Morrisons. Was cancelled by Morrisons.
They had 3 days to put my order together. 2 hours before delivery. They cancelled it?
Bloody tubbish.
Peter William O’connell
London, United Kingdom • 10 months agoNot loading
Sara howell
Hove, United Kingdom • 10 months agoWon't let me log onto app
David
Rossendale, United Kingdom • 10 months agoMore app doesn't fully load.
pauline
London, United Kingdom • 10 months agoSomething went wrong
Chris H
Sheffield, United Kingdom • 10 months agoWe are moving from Yorkshire to Somerset in 2 weeks time and I wanted to set up our new address in my online store account. It would not let me and i had to phone customer services. A woman set it up manually and told me there are 2 different online shopping websites. If you live in an area where your shopping is delivered directly from a warehouse it uses one site and if it comes from a store it uses a different site. I paid £70 for the annual "any Time" delivery pass - but when trying to book a delivery slot I am no longer able to (just keeps saying there is a problem). I telephoned Morrisons customer services which is now handled by a call centre in Durban, South Africa. I spoke to 3 different people each one listening to my problem and then saying we need to read your account notes - then the music would start and they never returned to the call and another person answered as if I was a new call - it happened 3 times by which time I was frustrated and it was clear they could not care less. MORRISON's you are a BIG DISGRACE and I want my £70 returned as I am no longer able to shop online with you and see no way of getting my money back. We currently have 1 to 2 deliveries a week from you (in West Yorkshire) - but whatever your customer service person did manually to my account has stopped me accessing the site completely. Once we move to Somerset we will use a different supermarket for our online deliveries - which is a shame as we enjoy the Morrison's range which you can not get in other supermarkets. I did manage to speak to someone in West Yorkshire and they told me about the changes Morrisons are making to their online shopping service and I was told you can't even phone a store directly anymore. Morrisons have made it impossible to speak to a person in the UK - and the call centre in South Africa - could not care less and clearly have no idea what they are doing.
Dudley, United Kingdom • 10 months ago
Cannot access delivery slots
Stoke-on-Trent, United Kingdom • 10 months ago
Saying i need yo reset password
Gordon Thomson
Newton Abbot, United Kingdom • 10 months agoFar too slow. Website can not find the products I wish to order. Takes an age to load.
Mrs Susan Harrison
Stoke-on-Trent, United Kingdom • 10 months agoI am trying to add on to my order and it just keeps telling me I am in a queue and won’t let me log in what’s going on.
C J
Manchester, United Kingdom • 10 months agoPuts me in a customer queue then times out
Manchester, United Kingdom • 10 months ago
Unable to order
bev davies
Cardiff, United Kingdom • 10 months agothere is a technical fault with their website it is putting you in a queue to enter the website but then tells you its your turn and then it says rejected queue number try again
Lynn Sharpington
Camberwell, United Kingdom • 10 months agotrying to click and collect online, but website cannot put me through to click and collect... keeps saying i'm in a queue, then at the end i have to resubmit to go to the end of the queue.
John pritchard
Stratford-upon-Avon, United Kingdom • 10 months agoPut on queue then after do it again trying for an hour
Brian Morris
Weymouth, United Kingdom • 10 months agounable to get in A;ways rejects me in queue
L Hughes
Bruton, United Kingdom • 10 months agoPlaced in queue, says will direct ti website and then places me back in queue
Maureen Nelson
Edinburgh, United Kingdom • 10 months agoCant get past ....waiting in a queue when it is my turn it says queue number rejected and puts me back in a queue ...and then repeats it all again.
Must be the worst online shopping ever ...so crap
steph
Woolwich, United Kingdom • 10 months agoCant get onto online shop says im in a queue
then get kicked out again
Di Turner
Southgate, United Kingdom • 10 months agowhat is issue today?
Harry
Sheffield, United Kingdom • 11 months agoWhen I try to finish ordering my shopping and finalise the order it won’t let me proceed and says label where the total should be
Annis peczek
Wrexham, United Kingdom • 11 months agoI can not edit or book a delivery on the Morrisons app
In Cannock Staffordshire
Barbara Sprackling
Bedford, United Kingdom • 11 months agoFor the past week beginning 2nd October 2023 future booked orders are not in date order on app. Eg! Friday 6th October order is number two on app it should be number one. I go in to update order and I'm updating 20th October order
Val Ashby
Swaffham, United Kingdom • 11 months agoI am getting Error 404 after Login
Marie Norton
Guildford, United Kingdom • 11 months agoWont let me proceed to payment
Mr Cyril Harrison
Georgeham, United Kingdom of Great Britain and Northern Ireland • 11 months ago29 September 2023
Received email this morning approximately 9am
now 15.30 still no delivery
Delivery time 10 to 11am
Norman Bennett
Ammanford, United Kingdom of Great Britain and Northern Ireland • 11 months agoProblem checking out......it won't let me proceed to payment.
Emma
Manchester, United Kingdom of Great Britain and Northern Ireland • 11 months agoi keep getting busy page and verify captcha, no matter how many times i select the relevant squares on the captcha it sends me to another
Cromer, United Kingdom of Great Britain and Northern Ireland • 11 months ago
Payment authentication issue
B turner
Hamilton, United Kingdom of Great Britain and Northern Ireland • 11 months agoApp will not open just spinning wheel in center like trying to load but not
Chris
Ponteland, United Kingdom of Great Britain and Northern Ireland • 11 months agoApp not opening. Spinning daisy
Hackthorpe, United Kingdom of Great Britain and Northern Ireland • 11 months ago
Unable to pay
Lorraine Carde
Oban, United Kingdom of Great Britain and Northern Ireland • 11 months agoOnline payment not working. Nobody answering phone!
Jackie
Coventry, United Kingdom of Great Britain and Northern Ireland • 11 months agoUnable to confirm order to update items
Janette McKellar
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 11 months ago500 points for salmon fillets being bought did not add on to my more points
amanda grigg
Kenwyn, United Kingdom of Great Britain and Northern Ireland • 11 months agoMorrisons online checkout not working
Dave Lazzari
Sheffield, United Kingdom of Great Britain and Northern Ireland • 11 months agoWhere is the change delivery link?
Swindon, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Does connect
johnewingk@gmail.com
Newport, United Kingdom of Great Britain and Northern Ireland • 1 years agoTrouble getting access on PC. OK on I pad
Old email address on PC...... john@ewing.cc
Elizabeth Boyd
Newark on Trent, United Kingdom of Great Britain and Northern Ireland • 1 years agoUnable to log in
nicola hovvels
Salisbury, United Kingdom of Great Britain and Northern Ireland • 1 years agounable to load morrisons web site to order groceries keeps telling me too many redirections as i use this every week is very worrying
Martin Easton
Kenn, United Kingdom of Great Britain and Northern Ireland • 1 years agoUnable to log on
Sally
Exeter, United Kingdom of Great Britain and Northern Ireland • 1 years agoSTILL can't access the website. I need groceries so I'm off to Sainsburys.
Jules
Aylesbury, United Kingdom of Great Britain and Northern Ireland • 1 years agoThe message says ‘too many redirections! and won’t open
Manchester, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Website won’t open on apple device
Melanie Jeyes
Bradford, United Kingdom of Great Britain and Northern Ireland • 1 years agoBeen trying all day to log on to Morrisons online food shop but saying site unable to connect
Frances Hunt
, • 1 years agoIf you cannot take my order will have to go elsewhere.i have been ordering now for about 4 years . No number to phone on line!!!!!
Mrs Ann Green
Eastleigh, United Kingdom of Great Britain and Northern Ireland • 1 years agoI have been unable to log into website since yesterday 8/9/2023 from 11am and still can’t log in. I’ve been unable to edit my order
Sally
Exeter, United Kingdom of Great Britain and Northern Ireland • 1 years agoSite still down and has been down for days, I will have to find an alternative supermarket to deliver my groceries.
Debbie Christie
Colton, United Kingdom of Great Britain and Northern Ireland • 1 years agoI can’t log on to Morrisons website
P Taylor
North Dalton, United Kingdom of Great Britain and Northern Ireland • 1 years agoLogin not working
Lisa
Uxbridge, United Kingdom of Great Britain and Northern Ireland • 1 years agoCannot access
nikki
Shillingstone, United Kingdom of Great Britain and Northern Ireland • 1 years agounable to open up morrisons online shopping site.
lellie
Norwich, United Kingdom of Great Britain and Northern Ireland • 1 years agosays too many redirects, to clear cache and cookies
victoria
Nottingham, United Kingdom of Great Britain and Northern Ireland • 1 years agocant get onto groceries page
Carrie
Hayton, United Kingdom of Great Britain and Northern Ireland • 1 years agoToo Many redirects to log on
Linda Norris
Stradbroke, United Kingdom of Great Britain and Northern Ireland • 1 years agoMorrison's website won't open at all in Safari.
Wendy Partridge
Stoke Saint Gregory, United Kingdom of Great Britain and Northern Ireland • 1 years agoToo many redirects and safari cannot open
Catherine Forsey
Brecon, United Kingdom of Great Britain and Northern Ireland • 1 years agoWill have to order from someone else. Can't get to your online shop.
Toby
Elderslie, United Kingdom of Great Britain and Northern Ireland • 1 years agoits been refusing my visa card for 2 weeks now. I haven't been able to do my weekly shop online. I can use it anywhere else apart from morrisons. Its NOT out of date what's wrong?