Is Shein.co.uk down - April, 2024?
Shein Outages and Status
Shein.co.uk is an online fashion retailer that offers a wide selection of stylish and trendy clothing for women, men, and kids. It provides affordable prices and fast shipping for customers around the world.
ann
Stockton-on-Tees, United Kingdom • 1 day agopage does not scroll up or down
Mokwenaprecious
Pretoria, South Africa • 5 days agoI lost my account and I paid 4995 for the clothes and I forgot my email and I can't reach it
London, United Kingdom • 1 week ago
Unable to access my shein account
Amy casey
Mansfield, United Kingdom • 2 weeks agoWon’t let me place an order
Moni
Imsida, Malta • 2 weeks agoThe app remains down over the weekend.
Right now I am not able to check my orders.
amira
Manchester, United Kingdom • 2 weeks agoit wont let me checkout my order keeps saying nerwork error
Tiera
Derby, United Kingdom • 2 weeks agoIt keeps sayin network error when I’m tryin to checkout
Freya Bryan
Bristol, United Kingdom • 2 weeks agoOnly showing jewellery
Julie hadley
Manchester, United Kingdom • 2 weeks agoWon't go to order confirmation
Bradford, United Kingdom • 2 weeks ago
Not letting me checkout
Ash
Romford, United Kingdom • 3 weeks agoNothing is loading properly
Feltham, United Kingdom • 3 weeks ago
I’m unable to place an order. How do I fix this?
Castleford, United Kingdom • 3 weeks ago
Won’t open
Angela
Omagh, United Kingdom • 3 weeks agoSaying not working
Linda
Leeds, United Kingdom • 3 weeks agoWebsite not completing purchases.
Emma
Bradford, United Kingdom • 3 weeks agoApp is down won’t let me finish my order
Newham, United Kingdom • 4 weeks ago
Wont let me process my order it says network error
East Sheen, United Kingdom • 4 weeks ago
Error when trying to place my order
Newham, United Kingdom • 4 weeks ago
Won’t let you process order
Armani Nicoll
Swansea, United Kingdom • 4 weeks agoNeed to check out
Preston, United Kingdom • 1 month ago
Can't track my order
Melanie newton
Manchester, United Kingdom • 1 month agoCannot go to checkout . Blank screen , freezing
Sandra Smith
Milton Keynes, United Kingdom • 1 month agoCan’t check out
Coventry, United Kingdom • 1 month ago
won’t let me checkout due to ‘network error’
Cat
Manchester, United Kingdom • 1 month agoThe checkout does not come up then the app shuts down
Elaine O'Neil
Atherton, United Kingdom • 1 month agoWon't accept payment
Ballabeg, Isle of Man • 1 month ago
Website down and can’t check order status
Janice
Basingstoke, United Kingdom • 1 month agoNot Showing orders
Emma
London, United Kingdom • 1 month agoCannot checkout to confirm order, nor customise items to add to order
Dawn watson
Mansfield, United Kingdom • 1 month agoNone of my orders are there and no tracking info
Toni
Newcastle upon Tyne, United Kingdom • 1 month agoCan not check out and purchase items
yas
Derby, United Kingdom • 1 month agologin details not working
Aaminah
Durban, South Africa • 1 month agoContent hasn't been loading on the app as well as on the website. Pictures dont show when it eventually does load
Sunel
Johannesburg, South Africa • 1 month agoMobile app is not working, keep giving a time out and does not want to open anything.
Durban, South Africa • 1 month ago
Cannot log ins, keep saying Time out
Jerry
London, United Kingdom • 1 month agoServer down can’t place order
Wrexham, United Kingdom • 1 month ago
Authentication service unavailable message. Unable to log in to account
Spennymoor, United Kingdom • 1 month ago
Service down
Moya
Ocho Rios, Jamaica • 1 month agoNot accepting my payment
Johnnie
Rio de Janeiro, Brazil • 1 month agoorders cannot works for credit card
Joy
Road Town, British Virgin Islands • 1 month agoIt is not allowing to place order
Amanda Day
Colchester, United Kingdom • 1 month agoI cannot pay for items I wish to order in anyway at all. What is going on please?
Kind regards
Amanda Day
Hackney, United Kingdom • 1 month ago
Network issues with payment
Dudley, United Kingdom • 1 month ago
No previous account stats available and full basket now empty
Ari
Edinburgh, United Kingdom • 1 month agoNot loading or showing my purchase history, it's like my account has been wiped.
Beata
London, United Kingdom • 1 month agoI am unable to place an order on the app or online. it says Network error when I go to the payment but my internet connection is fine, I even tried changing between my wifi and my mobile data which have 2 different providers and it's the same
Nova johansson
Gothenburg, Sweden • 1 month agoShein is unavailable i cannot make an purchase or even connect my card again
Jayne
Pontardawe, United Kingdom • 1 month agounable to track parcel or see order status
Karen Sinclair
Douglas, Isle of Man • 2 months agoShein is not responding
Managua, Nicaragua • 2 months ago
403 server is gone missing
Susan
Glasgow, United Kingdom • 2 months agoWebsite isn’t letting me see orders I have placed, see what was in my basket or anything at all
Southsea, United Kingdom • 2 months ago
I cannot proceed to checkout and pay for my items
Gillian Reed
Sunderland, United Kingdom • 2 months agoUnable to view my orders to return
Utica, United States • 2 months ago
It wont let me make anpurchase
Rebecca
Cardiff, United Kingdom • 2 months agoI can't order anything keeps saying network error
SS
Tower Hamlets, United Kingdom • 2 months agoIt says network issue when you try to place the order
Siobhan Ward
Croydon, United Kingdom • 2 months agoShein app not working
S
Blackburn, United Kingdom • 2 months agoCan't add to or see wishlist. Cannot look at previous orders
Milton Keynes, United Kingdom • 2 months ago
mot working
Elizabeth
Rotherham, United Kingdom • 2 months agoI've got 4 orders on at the moment none are showing nothing recent at all just very very old transactions even my basket has wrong things in , I've unistalled and reinstalled but nothing changes
Michelle
Ashton-under-Lyne, United Kingdom • 2 months agoNot working
Chatham, United Kingdom • 2 months ago
Can't pay
H
Ilford, United Kingdom • 2 months agoCan’t place order
Helen
London, United Kingdom • 2 months agoOrders not showing
Cath
Manchester, United Kingdom • 2 months agoNot been able to access my account for over 24 hours.
Karen maris
Leicester, United Kingdom • 2 months agoCan't place my order
Libreville, Gabon • 2 months ago
pics not loading
Kopavogur, Iceland • 2 months ago
I can't see my wish list or previous orders
sarah
Barrhead, United Kingdom • 2 months agonetwork error at checkout
natalia
Romford, United Kingdom • 2 months agoit says network error when im in shein checkout
Justine
Belfast, United Kingdom • 2 months agoNot working at all wishlist going won’t let me check previous orders keeps saying come back later
isla
Joensuu, Finland • 3 months agoit doesn't let me see the clothes
Lindsay
Walsall, United Kingdom • 3 months agoCheckout
Norwich, United Kingdom • 3 months ago
Network error but wifi is fine
K
Northampton, United Kingdom • 3 months agoSays access denied
J
Bury, United Kingdom • 3 months agoSaying access denied
Adele
Hull, United Kingdom • 3 months agoUnable to log in/ view wishlist and save to wish list
Natasha
Whitehaven, United Kingdom • 3 months agoNothing will load
Chloe
Dublin, Ireland • 3 months agoFreezing when I try select certain items in my basket
Angie
Liverpool, United Kingdom • 3 months agoAccess timed out please refresh
Sandrine
Kigali, Rwanda • 3 months agoNetwork error
Rosemary Docherty
Bellshill, United Kingdom • 3 months agoNot allowing me to buy anything
Emma
Southampton, United Kingdom • 3 months agoSame image coming up for every item you click.
Beck
Nottingham, United Kingdom • 3 months agoNetwork error upon going through the checkout, been doing it for about 4 hours or more
Mable
San Bernardino, United States • 3 months agoNot loading to see items on site
Sara
London, United Kingdom • 3 months agoShein uk is not working
Jacksonville, United States • 3 months ago
Payment failed
kathryn larkin
Prescot, United Kingdom • 4 months agoSaying network issue when trying to pay
Cody Cross
Nuneaton, United Kingdom • 4 months agoWill not let me place order
Birmingham, United Kingdom • 4 months ago
Payments
Peterborough, United Kingdom • 4 months ago
Can’t check out of buy gift cards
Natasha
London, United Kingdom • 4 months agoNo clothes pictures are loading
DeAnn Rabe
Beaver City, United States • 4 months agoWhen will your site be back up
Marc Allen
Norwich, United Kingdom • 4 months agoCan’t get into returns.
Tamzin
Cardiff, United Kingdom • 4 months agoWon’t let me order
Gail Saunders
Pontypool, United Kingdom • 4 months agoCannot pay
Mooresboro, United States • 4 months ago
“ Sorry, an unknown error occurred during the authorization process. Please try with another payment method. “ it’s saying this for me and network error .. pls fix it shein what’s wrong with yall app ..
Alexander Keys
Leicester, United Kingdom • 4 months agoOrder has not arrived, system sent an email 9 days ago saying it had been shipped, but is now unable to provide tracking information and there is no record of order on the system.
A boateng
Leicester, United Kingdom • 4 months agoNot able to order says server is down for over two weeks now
West Bromwich, United Kingdom • 4 months ago
won’t let me checkout
B Russell
Sunderland, United Kingdom • 4 months agoWon’t let me add certain things to m6 basket
shabnam
Kingston upon Thames, United Kingdom • 4 months agoit won’t let me pay on the app
Sarah
Birmingham, United Kingdom • 4 months agoWon’t let me purchase keeps saying network error
Guest
Southwark, United Kingdom • 4 months agoServer error please try again later. It has been like this since 8.30am
Alex
London, United Kingdom • 4 months agonot loading
Nic
Belfast, United Kingdom • 4 months agoPayment not checking out
Tony
Brighton, United Kingdom • 5 months agoServer down
Matilda
Belvis de la Jara, Spain • 5 months agoI can't pay
Bristol, United Kingdom • 5 months ago
Network error
Mrs Susan Fletcher
Bolton, United Kingdom • 5 months agoI can’t chase my orders
Slough, United Kingdom • 5 months ago
Won’t let me purchase my ordered like when i go to pay it kicks me off
Lina
Rishon LeTsiyyon, Israel • 5 months agoCan’t pay for my order. "Sorry, an unknown error occurred during the authorization process. Please try with another payment method"
Kingston, Jamaica • 5 months ago
App
Redcar, United Kingdom • 5 months ago
When looking for items it just keeps saying oops
Gloucester, United Kingdom • 5 months ago
Unable to go to checkout with three items in the basket.
Lucena City, Philippines • 5 months ago
Can't log in
Leven, United Kingdom • 5 months ago
Cannot put order through
Telford, United Kingdom • 5 months ago
Website doesn't load properly.
Ant
Birkirkara, Malta • 5 months agoShein is reporting an error.
Maxine
Thornton-Cleveleys, United Kingdom • 5 months agoI can not get on to my order to be able to return items. Oops error message login. But it won’t let me login
Ki
Southampton, United Kingdom • 5 months agoNo payment being accepted
Aly
Merthyr Tydfil, United Kingdom • 5 months agoAccess timed out again.
Ri K
Plymouth, United Kingdom • 5 months agowebsite is presenting as the mobile website - cropped and only visible in the middle of the screen. cant see basket total, and doesnt show the option to checkout
Aa
Croydon, United Kingdom • 5 months agoCannot login
Blue Miss
Royal Leamington Spa, United Kingdom • 5 months agoKeep on getting error message
OOPS!
You have too many requests, which exceeds our limit.
Please try again in 5 minutes.
All I'm trying to do is either click on an item, or the checkout basket.
Oundle, United Kingdom • 5 months ago
oops pages keep appearing and so can't place an order
Caroline Seraille
Reading, United Kingdom • 5 months agoit's not loading properly. Only half the page
Sam
London, United Kingdom • 5 months agoNetwork error
Manchester, United Kingdom • 5 months ago
Can’t checkout
Lisa
Manchester, United Kingdom • 5 months agoCan’t check out
London, United Kingdom • 5 months ago
Unable to return items
Leigh-on-Sea, United Kingdom • 5 months ago
Site not loading
T
Birmingham, United Kingdom • 5 months agoNot loading
DW
Newark on Trent, United Kingdom • 5 months agoSlow response and lots of functionality not working (wish lists, checkout, etc...)
Norma Carslaw
Livingston, United Kingdom • 5 months agoNo scroll bar
Sandley
George, South Africa • 5 months agoCan't log in shows incorrect nuber
Livingston, United Kingdom • 5 months ago
still no scroll bar
Norma Carslaw
Livingston, United Kingdom • 5 months agoScroll bar disappearing, continually
Durban, South Africa • 6 months ago
I have a problem my SheIn app is not working it said Java net internal connection and exception route
David wylie
Middlesbrough, United Kingdom • 6 months agoHi i can not complete my order as there is no side bar on lap top to scroll
Sue
Barrow in Furness, United Kingdom • 6 months agoThe scroll bar is still missing...why do they not sort this out as they are losing sales plus I want to return some thing
Jane
Kirkham, United Kingdom • 6 months agoApp useless
Christy
Birmingham, United Kingdom • 6 months agoWebsite not working
Sue
Dalton in Furness, United Kingdom • 6 months agoThe scroll bar is missing...help
Sharon Baldwin
Manchester, United Kingdom • 6 months agoScroll bar keep disappearing !
Fife, United Kingdom • 6 months ago
Pictures not appearing
Haywards Heath, United Kingdom • 6 months ago
Cannot log in after putting email address in message shows ‘Access timed out’ again and again
Hemel Hempstead, United Kingdom • 6 months ago
Can't access orders or return icon keeps saying its empty can't view orders
Ciara
Manchester, United Kingdom • 6 months agoNot working letting me buy anything
Jane ufton
Stoke-on-Trent, United Kingdom • 6 months agoIt won't let me place my order
Angela wilson
Wakefield, United Kingdom • 6 months agoNot confirmed my order tried to place order and not letting me get confirmation
Coll
Fakenham, United Kingdom • 6 months agoError message . Can't get on the website
Sarah
Harrogate, United Kingdom • 6 months agoThe scroll bar has disappeared on the website, unable to navigate
GEORGE
Bristol, United Kingdom • 6 months agoDEAR SHEIN - WHY DOES YOUR CRASH SO MUCH WHEN CHECKING OUT OIR TRYING TO MAKE A PAYMENT! ITS SO TIME CONSUMING AND FUSTRATING - MAY AS WELL ORDER WITH OTHER WEBSITES IF YOU CANT SORT THIS OUT
Stanford, United Kingdom • 6 months ago
A click puzzle keeps coming up and freezing the page
Shez
Duns, United Kingdom • 6 months agoApp is freezing on check out page
Birmingham, United Kingdom • 6 months ago
Authentication service unavailable…?
LG
London, United Kingdom • 6 months agoWhen I go to order, my screen freezes
Crewe, United Kingdom • 6 months ago
Freezing or not loading on the check out page
Potters Bar, United Kingdom • 6 months ago
Its down can’t complete my order
Edinburgh, United Kingdom • 6 months ago
Not letting me log in
Middlesbrough, United Kingdom • 6 months ago
Unable to log in
London, United Kingdom • 6 months ago
Can’t get passed check out x
Crewe, United Kingdom • 6 months ago
Can check out
Lee
Forfar, United Kingdom • 6 months agoNot working. Returning an error
Chrissy
Milton Keynes, United Kingdom • 6 months agoUnable to log in as services unavailable?
D Smith
Hamilton, Bermuda • 6 months agoRejecting my card payment
Lindsey Gillatt
Rotherham, United Kingdom • 6 months agoCan't log in.
Tamworth, United Kingdom • 6 months ago
Can’t log in
Wolverhampton, United Kingdom • 6 months ago
Won’t let me check out
Basingstoke, United Kingdom • 6 months ago
Can’t login
Helen Marshall
Nottingham, United Kingdom • 6 months agoI have not been able to login to my account for the last 2 hours.
jess
Harlow, United Kingdom • 6 months agonot able to get through checkout
Manchester, United Kingdom • 6 months ago
Cannot log into website message of Access timed out keeps coming up even after refreshing page
Birmingham, United Kingdom • 6 months ago
Can’t log in
Hounslow, United Kingdom • 6 months ago
Server error message coming up when placing order
East Ham, United Kingdom • 6 months ago
Can’t check out on app or login on website
Angela Watchorn
Wigan, United Kingdom • 6 months agoCannot log into Shein with my email
Santon, Isle of Man • 6 months ago
Access denied
Natalie
Horley, United Kingdom • 6 months agoCant checkout
Shaftesbury, United Kingdom • 6 months ago
Cant log in
L
Brighton, United Kingdom • 6 months agocannot check out
K Sparks
Shaftesbury, United Kingdom • 6 months agoCannot go any further after email in says ‘Timed out try refreshing’ tried still nothing
Wendy Cousins
Witham, United Kingdom • 6 months agoCan't log in to the website this has been down for two days now
Jenny
Didcot, United Kingdom • 6 months agoCan’t place order
Carla
Crawley, United Kingdom • 6 months agoUnable to log on to the shein game iv had 2 friends that have never used shein before to add me and im receiving nothing and also page wont load
East Dulwich, United Kingdom • 6 months ago
Unable to get on website
mariongold@hotmail.co.uk
London, United Kingdom • 6 months agounable to place order
Gill
Ballinasloe, Ireland • 7 months agoCan't get in
Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Won't load
Williton, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Why cant i check out? Been trying to place an order for few weeks and cant seem to be able yo check out.
Kay
Walton le Dale, United Kingdom of Great Britain and Northern Ireland • 7 months agoRubbish
Suzanne Ralston
Walton le Dale, United Kingdom of Great Britain and Northern Ireland • 7 months agoIt won't go to check out
emma
London, United Kingdom of Great Britain and Northern Ireland • 7 months agotrying to buy 4 items but cant get to the checkout and pay
Nottingham, United Kingdom of Great Britain and Northern Ireland • 7 months ago
cannot get on the [page
North Shields, United Kingdom of Great Britain and Northern Ireland • 7 months ago
wont let me view order, says servers down
Paula
Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months agoWon't let me purchase items says technical issue try again later
Amy Newey
Sheffield, United Kingdom of Great Britain and Northern Ireland • 7 months agoWon’t let me checkout to buy my items ?
Donna
Harlow, United Kingdom of Great Britain and Northern Ireland • 7 months agoCan’t check out
Ying he
Nottingham, United Kingdom of Great Britain and Northern Ireland • 7 months agoblocked for the last five days with no reason
MJ
Pontyberem, United Kingdom of Great Britain and Northern Ireland • 7 months agoItems aren't loading, wishlist says empty when there should be around 40 things in there, can't add items to cart. Any items that do load can't choose colour or size options. Been like that for 4 hours
Jay
Cranmore, United Kingdom of Great Britain and Northern Ireland • 7 months agoKeeps taking items out of my basket and when I add them back into my basket more and different items get taken out.
Asli
Bartlow, United Kingdom of Great Britain and Northern Ireland • 7 months agoItems vanishing from basket.
Cleveleys, United Kingdom of Great Britain and Northern Ireland • 7 months ago
App is not working
hannah harris
Birmingham, United Kingdom of Great Britain and Northern Ireland • 7 months agoapp not working
Jade
Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months agoCan't access customer service
X
Newcastle upon Tyne, United Kingdom of Great Britain and Northern Ireland • 7 months agoDown
Chichester, United Kingdom of Great Britain and Northern Ireland • 7 months ago
not working make it work
Plano, United States of America • 7 months ago
Unable to checkout, won’t go Pat checkout page- only refreshes to the cart checkout it page
Derby, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Can't go from Cart to Payment page. Cart page just keeps repeating
Birmingham, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Cannot Checkout
Nh
Sheffield, United Kingdom of Great Britain and Northern Ireland • 8 months agoNot loading products says internal server error
Preston, United Kingdom of Great Britain and Northern Ireland • 8 months ago
Tracking won't load
S buck
Barnoldswick, United Kingdom of Great Britain and Northern Ireland • 8 months agoCan't get on orders says error