Is Shein.co.uk down - December, 2023?

Shein Outages and Status
Shein Logo

Shein.co.uk is an online fashion retailer that offers a wide selection of stylish and trendy clothing for women, men, and kids. It provides affordable prices and fast shipping for customers around the world.

Last check: Just Now |

URL Checked:

https://www.shein.co.uk/

Last Down:

Down (Right Now)

Response Time:

no response

shein.co.uk outages reported by users in the last 24 hours

Possible Shein outages reported in the last 24 hours!

This chart shows the number of Shein outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Shein Outage Locations

Location

Reports

Last Reported

GB Flag Icon

Leicester, England, GB

180

8 hours ago

HU Flag Icon

Toeroekbalint, Pest megye, HU

1

4 days ago

TH Flag Icon

Bangkok, Bangkok, TH

1

6 days ago

ZA Flag Icon

Johannesburg, Gauteng, ZA

1

6 days ago

NZ Flag Icon

Auckland, Auckland, NZ

1

6 days ago

GB Flag Icon

Belfast, Northern Ireland, GB

7

10 days ago

US Flag Icon

St Louis, Missouri, US

1

11 days ago

ES Flag Icon

Belvis de la Jara, Castille-La Mancha, ES

1

13 days ago

JM Flag Icon

Ocho Rios, Parish of Saint Ann, JM

1

14 days ago

GB Flag Icon

Wrexham, Wales, GB

12

14 days ago

GR Flag Icon

Athens, Attica, GR

2

17 days ago

IL Flag Icon

Rishon LeTsiyyon, Central District, IL

1

17 days ago

US Flag Icon

Saratoga Springs, New York, US

1

17 days ago

JM Flag Icon

Kingston, Kingston, JM

3

17 days ago

PH Flag Icon

Lucena City, Calabarzon, PH

2

24 days ago

GB Flag Icon

Leven, Scotland, GB

19

24 days ago

TT Flag Icon

Trincity, Tunapuna/Piarco, TT

1

25 days ago

MT Flag Icon

Birkirkara, Birkirkara, MT

1

1 months ago

KR Flag Icon

Seoul, Seoul, KR

1

1 months ago

ZA Flag Icon

George, Western Cape, ZA

1

1 months ago

US Flag Icon

Orlando, Florida, US

2

1 months ago

ZA Flag Icon

Durban, KwaZulu-Natal, ZA

1

1 months ago

BM Flag Icon

Hamilton, Hamilton city, BM

1

1 months ago

MY Flag Icon

Kuching, Sarawak, MY

1

1 months ago

IM Flag Icon

Santon, Santon, IM

2

1 months ago

IE Flag Icon

Ballinasloe, Galway, IE

2

2 months ago

DE Flag Icon

Oedheim, Baden-Wurttemberg, DE

1

3 months ago

IE Flag Icon

Shannon, Clare, IE

1

3 months ago

RO Flag Icon

Cungrea, Olt, RO

1

3 months ago

IE Flag Icon

Clonmel, Tipperary, IE

1

3 months ago

US Flag Icon

Plano, Texas, US

1

3 months ago

Most common Shein problems reported by users

44

Service

5

General Issues

37

Ordering

15

My previous order is not showing

Are you experiencing issues with Shein right now?

Is shein.co.uk not working for you? If you are having issues with Shein, please use one of the options below to report a problem with the service

Shein.co.uk website response status history

Date and Time

Response Time

Status Code

11 Dec 2023 - 19:06

no response

400

11 Dec 2023 - 13:30

no response

400

11 Dec 2023 - 12:47

no response

400

11 Dec 2023 - 10:35

no response

400

11 Dec 2023 - 06:50

no response

400

11 Dec 2023 - 01:49

no response

400

11 Dec 2023 - 01:49

no response

400

This table shows the shein.co.uk outage requests and response browser checks executed automatically by the SiteDown service. All data in the table is in the UTC time zone. If Shein is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

General Tips to Fix an Shein.co.uk

  • Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join Shein Discussion

Suggestions? Issues? Outages?
Please share your Shein experience with other users around the globe.

GB Flag Icon

Alexander Keys

Leicester, United Kingdom 8 hours ago

Order has not arrived, system sent an email 9 days ago saying it had been shipped, but is now unable to provide tracking information and there is no record of order on the system.

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A boateng

Leicester, United Kingdom 3 days ago

Not able to order says server is down for over two weeks now

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West Bromwich, United Kingdom 4 days ago

won’t let me checkout

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B Russell

Sunderland, United Kingdom 5 days ago

Won’t let me add certain things to m6 basket

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shabnam

Kingston upon Thames, United Kingdom 6 days ago

it won’t let me pay on the app

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Sarah

Birmingham, United Kingdom 6 days ago

Won’t let me purchase keeps saying network error

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Guest

Southwark, United Kingdom 1 week ago

Server error please try again later. It has been like this since 8.30am

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Alex

London, United Kingdom 1 week ago

not loading

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Nic

Belfast, United Kingdom 1 week ago

Payment not checking out

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Tony

Brighton, United Kingdom 1 week ago

Server down

ES Flag Icon

Matilda

Belvis de la Jara, Spain 1 week ago

I can't pay

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Bristol, United Kingdom 1 week ago

Network error

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Mrs Susan Fletcher

Bolton, United Kingdom 2 weeks ago

I can’t chase my orders

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Slough, United Kingdom 2 weeks ago

Won’t let me purchase my ordered like when i go to pay it kicks me off

IL Flag Icon

Lina

Rishon LeTsiyyon, Israel 2 weeks ago

Can’t pay for my order. "Sorry, an unknown error occurred during the authorization process. Please try with another payment method"

JM Flag Icon

Kingston, Jamaica 2 weeks ago

App

GB Flag Icon

Redcar, United Kingdom 3 weeks ago

When looking for items it just keeps saying oops

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Gloucester, United Kingdom 3 weeks ago

Unable to go to checkout with three items in the basket.

PH Flag Icon

Lucena City, Philippines 3 weeks ago

Can't log in

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Leven, United Kingdom 3 weeks ago

Cannot put order through

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Telford, United Kingdom 4 weeks ago

Website doesn't load properly.

MT Flag Icon

Ant

Birkirkara, Malta 1 month ago

Shein is reporting an error.

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Maxine

Thornton-Cleveleys, United Kingdom 1 month ago

I can not get on to my order to be able to return items. Oops error message login. But it won’t let me login

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Ki

Southampton, United Kingdom 1 month ago

No payment being accepted

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Aly

Merthyr Tydfil, United Kingdom 1 month ago

Access timed out again.

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Ri K

Plymouth, United Kingdom 1 month ago

website is presenting as the mobile website - cropped and only visible in the middle of the screen. cant see basket total, and doesnt show the option to checkout

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Aa

Croydon, United Kingdom 1 month ago

Cannot login

GB Flag Icon

Blue Miss

Royal Leamington Spa, United Kingdom 1 month ago

Keep on getting error message
OOPS!
You have too many requests, which exceeds our limit.
Please try again in 5 minutes.

All I'm trying to do is either click on an item, or the checkout basket.

GB Flag Icon

Oundle, United Kingdom 1 month ago

oops pages keep appearing and so can't place an order

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Caroline Seraille

Reading, United Kingdom 1 month ago

it's not loading properly. Only half the page

GB Flag Icon

Sam

London, United Kingdom 1 month ago

Network error

GB Flag Icon

Manchester, United Kingdom 1 month ago

Can’t checkout

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Lisa

Manchester, United Kingdom 1 month ago

Can’t check out

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London, United Kingdom 1 month ago

Unable to return items

GB Flag Icon

Leigh-on-Sea, United Kingdom 1 month ago

Site not loading

GB Flag Icon

T

Birmingham, United Kingdom 1 month ago

Not loading

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DW

Newark on Trent, United Kingdom 1 month ago

Slow response and lots of functionality not working (wish lists, checkout, etc...)

GB Flag Icon

Norma Carslaw

Livingston, United Kingdom 1 month ago

No scroll bar

ZA Flag Icon

Sandley

George, South Africa 1 month ago

Can't log in shows incorrect nuber

GB Flag Icon

Livingston, United Kingdom 1 month ago

still no scroll bar

GB Flag Icon

Norma Carslaw

Livingston, United Kingdom 1 month ago

Scroll bar disappearing, continually

ZA Flag Icon

Durban, South Africa 1 month ago

I have a problem my SheIn app is not working it said Java net internal connection and exception route

GB Flag Icon

David wylie

Middlesbrough, United Kingdom 1 month ago

Hi i can not complete my order as there is no side bar on lap top to scroll

GB Flag Icon

Sue

Barrow in Furness, United Kingdom 1 month ago

The scroll bar is still missing...why do they not sort this out as they are losing sales plus I want to return some thing

GB Flag Icon

Jane

Kirkham, United Kingdom 1 month ago

App useless

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Christy

Birmingham, United Kingdom 1 month ago

Website not working

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Sue

Dalton in Furness, United Kingdom 1 month ago

The scroll bar is missing...help

GB Flag Icon

Sharon Baldwin

Manchester, United Kingdom 1 month ago

Scroll bar keep disappearing !

GB Flag Icon

Fife, United Kingdom 1 month ago

Pictures not appearing

GB Flag Icon

Haywards Heath, United Kingdom 1 month ago

Cannot log in after putting email address in message shows ‘Access timed out’ again and again

GB Flag Icon

Hemel Hempstead, United Kingdom 1 month ago

Can't access orders or return icon keeps saying its empty can't view orders

GB Flag Icon

Ciara

Manchester, United Kingdom 1 month ago

Not working letting me buy anything

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Jane ufton

Stoke-on-Trent, United Kingdom 1 month ago

It won't let me place my order

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Angela wilson

Wakefield, United Kingdom 1 month ago

Not confirmed my order tried to place order and not letting me get confirmation

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Coll

Fakenham, United Kingdom 1 month ago

Error message . Can't get on the website

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Sarah

Harrogate, United Kingdom 1 month ago

The scroll bar has disappeared on the website, unable to navigate

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GEORGE

Bristol, United Kingdom 1 month ago

DEAR SHEIN - WHY DOES YOUR CRASH SO MUCH WHEN CHECKING OUT OIR TRYING TO MAKE A PAYMENT! ITS SO TIME CONSUMING AND FUSTRATING - MAY AS WELL ORDER WITH OTHER WEBSITES IF YOU CANT SORT THIS OUT

GB Flag Icon

Stanford, United Kingdom 1 month ago

A click puzzle keeps coming up and freezing the page

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Shez

Duns, United Kingdom 1 month ago

App is freezing on check out page

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Birmingham, United Kingdom 1 month ago

Authentication service unavailable…?

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LG

London, United Kingdom 1 month ago

When I go to order, my screen freezes

GB Flag Icon

Crewe, United Kingdom 1 month ago

Freezing or not loading on the check out page

GB Flag Icon

Potters Bar, United Kingdom 1 month ago

Its down can’t complete my order

GB Flag Icon

Edinburgh, United Kingdom 1 month ago

Not letting me log in

GB Flag Icon

Middlesbrough, United Kingdom 1 month ago

Unable to log in

GB Flag Icon

London, United Kingdom 1 month ago

Can’t get passed check out x

GB Flag Icon

Crewe, United Kingdom 1 month ago

Can check out

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Lee

Forfar, United Kingdom 1 month ago

Not working. Returning an error

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Chrissy

Milton Keynes, United Kingdom 1 month ago

Unable to log in as services unavailable?

BM Flag Icon

D Smith

Hamilton, Bermuda 1 month ago

Rejecting my card payment

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Lindsey Gillatt

Rotherham, United Kingdom 1 month ago

Can't log in.

GB Flag Icon

Tamworth, United Kingdom 1 month ago

Can’t log in

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Wolverhampton, United Kingdom 1 month ago

Won’t let me check out

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Basingstoke, United Kingdom 1 month ago

Can’t login

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Helen Marshall

Nottingham, United Kingdom 1 month ago

I have not been able to login to my account for the last 2 hours.

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jess

Harlow, United Kingdom 1 month ago

not able to get through checkout

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Manchester, United Kingdom 1 month ago

Cannot log into website message of Access timed out keeps coming up even after refreshing page

GB Flag Icon

Birmingham, United Kingdom 1 month ago

Can’t log in

GB Flag Icon

Hounslow, United Kingdom 1 month ago

Server error message coming up when placing order

GB Flag Icon

East Ham, United Kingdom 1 month ago

Can’t check out on app or login on website

GB Flag Icon

Angela Watchorn

Wigan, United Kingdom 1 month ago

Cannot log into Shein with my email

IM Flag Icon

Santon, Isle of Man 1 month ago

Access denied

GB Flag Icon

Natalie

Horley, United Kingdom 2 months ago

Cant checkout

GB Flag Icon

Shaftesbury, United Kingdom 2 months ago

Cant log in

GB Flag Icon

L

Brighton, United Kingdom 2 months ago

cannot check out

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K Sparks

Shaftesbury, United Kingdom 2 months ago

Cannot go any further after email in says ‘Timed out try refreshing’ tried still nothing

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Wendy Cousins

Witham, United Kingdom 2 months ago

Can't log in to the website this has been down for two days now

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Jenny

Didcot, United Kingdom 2 months ago

Can’t place order

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Carla

Crawley, United Kingdom 2 months ago

Unable to log on to the shein game iv had 2 friends that have never used shein before to add me and im receiving nothing and also page wont load

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East Dulwich, United Kingdom 2 months ago

Unable to get on website

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mariongold@hotmail.co.uk

London, United Kingdom 2 months ago

unable to place order

IE Flag Icon

Gill

Ballinasloe, Ireland 2 months ago

Can't get in

GB Flag Icon

Manchester, United Kingdom of Great Britain and Northern Ireland 2 months ago

Won't load

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Williton, United Kingdom of Great Britain and Northern Ireland 2 months ago

Why cant i check out? Been trying to place an order for few weeks and cant seem to be able yo check out.

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Kay

Walton le Dale, United Kingdom of Great Britain and Northern Ireland 2 months ago

Rubbish

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Suzanne Ralston

Walton le Dale, United Kingdom of Great Britain and Northern Ireland 2 months ago

It won't go to check out

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emma

London, United Kingdom of Great Britain and Northern Ireland 2 months ago

trying to buy 4 items but cant get to the checkout and pay

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Nottingham, United Kingdom of Great Britain and Northern Ireland 2 months ago

cannot get on the [page

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North Shields, United Kingdom of Great Britain and Northern Ireland 2 months ago

wont let me view order, says servers down

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Paula

Manchester, United Kingdom of Great Britain and Northern Ireland 2 months ago

Won't let me purchase items says technical issue try again later

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Amy Newey

Sheffield, United Kingdom of Great Britain and Northern Ireland 2 months ago

Won’t let me checkout to buy my items ?

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Donna

Harlow, United Kingdom of Great Britain and Northern Ireland 2 months ago

Can’t check out

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Ying he

Nottingham, United Kingdom of Great Britain and Northern Ireland 2 months ago

blocked for the last five days with no reason

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MJ

Pontyberem, United Kingdom of Great Britain and Northern Ireland 3 months ago

Items aren't loading, wishlist says empty when there should be around 40 things in there, can't add items to cart. Any items that do load can't choose colour or size options. Been like that for 4 hours

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Jay

Cranmore, United Kingdom of Great Britain and Northern Ireland 3 months ago

Keeps taking items out of my basket and when I add them back into my basket more and different items get taken out.

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Asli

Bartlow, United Kingdom of Great Britain and Northern Ireland 3 months ago

Items vanishing from basket.

GB Flag Icon

Cleveleys, United Kingdom of Great Britain and Northern Ireland 3 months ago

App is not working

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hannah harris

Birmingham, United Kingdom of Great Britain and Northern Ireland 3 months ago

app not working

GB Flag Icon

Jade

Manchester, United Kingdom of Great Britain and Northern Ireland 3 months ago

Can't access customer service

GB Flag Icon

X

Newcastle upon Tyne, United Kingdom of Great Britain and Northern Ireland 3 months ago

Down

GB Flag Icon

Chichester, United Kingdom of Great Britain and Northern Ireland 3 months ago

not working make it work

US Flag Icon

Plano, United States of America 3 months ago

Unable to checkout, won’t go Pat checkout page- only refreshes to the cart checkout it page

GB Flag Icon

Derby, United Kingdom of Great Britain and Northern Ireland 3 months ago

Can't go from Cart to Payment page. Cart page just keeps repeating

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Birmingham, United Kingdom of Great Britain and Northern Ireland 3 months ago

Cannot Checkout

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Nh

Sheffield, United Kingdom of Great Britain and Northern Ireland 3 months ago

Not loading products says internal server error

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Preston, United Kingdom of Great Britain and Northern Ireland 3 months ago

Tracking won't load

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S buck

Barnoldswick, United Kingdom of Great Britain and Northern Ireland 3 months ago

Can't get on orders says error

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Frequently Asked Questions

It seems that the website Shein.co.uk might be experiencing temporarily outage

If you are experiencing slow performance while using Shein.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.