Is shein.co.uk down - May, 2025?
Shein.co.uk is an online fashion retailer that offers a wide selection of stylish and trendy clothing for women, men, and kids. It provides affordable prices and fast shipping for customers around the world.
URL Checked:
https://www.shein.co.uk/
Last Down:
Down (Right Now)
Response Time:
no response
shein.co.uk outages reported by users in the last 24 hours
No Shein problems reported in the last 24 hours
This chart shows the number of Shein outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Shein User Reports
Check out the latest user reports on Shein, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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May 15, 2025 - 18:29A visitor from Epsom, United Kingdom has reported a problem with My previous order is not showing
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May 14, 2025 - 14:06
A visitor from Leyland, United Kingdom has reported a problem with My previous order is not showing
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May 09, 2025 - 11:44
A visitor from Birmingham, United Kingdom has reported a problem with Service
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Apr 28, 2025 - 08:46A visitor from Dublin, Ireland has reported a problem with My previous order is not showing
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Apr 26, 2025 - 09:08
A visitor from Stanmore, United Kingdom has reported a problem with My previous order is not showing
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Apr 13, 2025 - 17:53
A visitor from Glasgow, United Kingdom has reported a problem with My previous order is not showing
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Apr 08, 2025 - 12:30
A visitor from Blackburn, United Kingdom has reported a problem with My previous order is not showing
Join Shein Discussion
Suggestions? Issues? Outages?Please share your Shein experience with other users around the globe.
Most common Shein problems reported by users
Service
General Issues
Ordering
My previous order is not showing
Shein Outage Locations
Location
Reports
Last Reported
Epsom, England, GB
524
1 days ago
Glasgow, Scotland, GB
50
1 months ago
Belfast, Northern Ireland, GB
11
7 months ago
Newport, Wales, GB
30
7 months ago
Jacksonville, Florida, US
3
1 years ago
Oedheim, Baden-Wurttemberg, DE
1
1 years ago
Shannon, Clare, IE
1
1 years ago
Cungrea, Olt, RO
1
1 years ago
Clonmel, Tipperary, IE
1
1 years ago
Plano, Texas, US
1
1 years ago
Are you experiencing issues with Shein right now?
Is shein.co.uk not working for you? If you are having issues with Shein, please use one of the options below to report a problem with the service
shein.co.uk website response status history
Date and Time
Response Time
Status Code
May 17, 2025 - 10:59
no response
400
May 17, 2025 - 05:58
no response
400
May 16, 2025 - 22:42
no response
400
May 16, 2025 - 11:13
no response
400
May 16, 2025 - 05:35
no response
400
May 15, 2025 - 18:45
no response
400
May 15, 2025 - 18:30
no response
400
This table shows the shein.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Shein is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if shein.co.uk is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Epsom, United Kingdom • 1 days ago
Says i don't have permission to access the site
Leyland, United Kingdom • 2 days ago
cannot register cannot order or do anything nothing but errors its a joke
The current service is not available, please try again later
St Helens, United Kingdom • 20 days ago
my order not showing up in the basket
Roy
Stanmore, United Kingdom • 21 days agoTrying to place an order but won't let me
roy
Stanmore, United Kingdom • 21 days agoi am trying to place an order but won't let me.Is there a problem?
Collette
Glasgow, United Kingdom • 1 months agoWon't let me into my basket. Keeps saying "OOPS!
There is something wrong with our server.
We are trying to fix it.Please try again later."
Mandy
Blackburn, United Kingdom • 1 months agoCannot select refund method on a return and therefore can’t progress with my refund request
Ashley
Brierley Hill, United Kingdom • 2 months agoI would like to return a shirt from this order:
GS01MJ55COOOVLY
Barbara
Bodmin, United Kingdom • 3 months agoI want to order items but it will no accept my phone number however I arrange it
Is it me???
London, United Kingdom • 3 months ago
Not recognising email
J
Great Dunmow, United Kingdom • 3 months agoReturns not working
Keeps freezing
no name
Southport, United Kingdom • 3 months agocurrent service unavailable
Trish
London, United Kingdom • 3 months agoKeep getting the following message "Access timed out, refresh page" tried refreshing but nothing happens
Dereham, United Kingdom • 3 months ago
nothings loading, no images at all. can still search but nothing will actually come up. been like this for about a month
Chalandri, Greece • 4 months ago
The app isn't responding - there is a problem with the server.
Billingham, United Kingdom • 4 months ago
Unable to complete checkout
Billingham, United Kingdom • 4 months ago
Unable to complete checkout
Edinburgh, United Kingdom • 4 months ago
Shein log on - not available -outage
Ian Fraser
London, United Kingdom • 4 months agoUnable to register - Shein web site is down
Rebecca Purdie
London, United Kingdom • 5 months agonot allowing me to check out or see my discounts and orders i am awaiting.
Oxford, United Kingdom • 5 months ago
All my customer account information has been missing for a few days now. I cannot track my order.
Figino, Italy • 7 months ago
Says “access timed out please refresh page”
But it doesn’t change
Eastbourne, United Kingdom • 7 months ago
Shein is not showing my previous orders which is very frustrating because i cant see what size my pictures i bought are? I need to know the size because i have to buy frames !!!
tina georgina
Eastbourne, United Kingdom • 7 months agoPrevious orders not showing only old orders , cnt track my order which is really frustrating !
Kingston, Jamaica • 7 months ago
Hello,
I placed an order on Shein, but my bank has approved the transaction, and the money was taken from my account. However, the order has not been processed or completed in my Shein account.
Belfast, United Kingdom • 7 months ago
So slow & times out
Hinckley, United Kingdom • 7 months ago
Can’t open showing homepage
Annette Baker
Newport, United Kingdom • 8 months agoWhen I try to view products I get an error message.
STATUS: 403 The server's gone missing
Blantyre, Malawi • 8 months ago
Checkout network error
Kaunas, Lithuania • 9 months ago
i cant place my order
Rotherham, United Kingdom • 9 months ago
Can't open my order to check updates
Birmingham, United Kingdom • 9 months ago
Can’t open my order to check for updates
Anna
Southwark, United Kingdom • 9 months agoCan't access shipment or processing
Jenny torez
Clevedon, United Kingdom • 9 months agoCant refund my parcel
J curle
Billericay, United Kingdom • 9 months agoNo order payment showing
J curle
Billericay, United Kingdom • 9 months agoShowing no order payment
J curle
Billericay, United Kingdom • 9 months agoShowing no order payment
Billericay, United Kingdom • 9 months ago
Cant order cant see my order I payed for
Lucy
Hounslow, United Kingdom • 9 months agoTrying to check my processing and reviews can't get into ut
Burngreave, United Kingdom • 9 months ago
Payment declained
Oldham, United Kingdom • 10 months ago
Can’t login .. can’t order
Sally
Birkenhead, United Kingdom • 10 months agoNever ordered before decided to risk it and can’t log in
Anis
Dublin, Ireland • 10 months agoThe website doesn't work properly
tegan scott
Hengoed, United Kingdom • 10 months agocan’t order as “order failed”
Heather Cummings
Glasgow, United Kingdom • 10 months agoCan't add an order on Sheins website
Maria Taylor
Rotherham, United Kingdom • 10 months agoCannot add a size when trying to order a bikini
K Killey
Hastings, United Kingdom • 10 months agoUnable to select size of garments I wish to buy. Size ‘buttons’ not working.
Worcester, United Kingdom • 10 months ago
It says service not available
Hull, United Kingdom • 10 months ago
The website does not work
Susanbouse
Pontefract, United Kingdom • 10 months agoTrying to return goods get as far as submit then nothing happens
Willow
London, United Kingdom • 10 months agoNot loading any products
Aj
Mold, United Kingdom • 10 months agoSays server down
l
Kassel, Germany • 10 months agodoesn't work
Jbeans
Bristol, United Kingdom • 10 months agoShein server issues. Website down
Dee
Barking, United Kingdom • 10 months agoDown in esses
Justine
Glasgow, United Kingdom • 10 months agoNo response
Hounslow, United Kingdom • 10 months ago
Site is down
Birmingham, United Kingdom • 10 months ago
its server is down
Alexa
Sofia, Bulgaria • 10 months agoThe message in the app says:
"There is something wrong with our server. We are trying to fix it. Please try again later."
…
West Bromwich, United Kingdom • 10 months agoCan’t look at anything
Bridgend, United Kingdom • 11 months ago
not loading
Yummy
Glasgow, United Kingdom • 11 months agoApp is down
Hilary Jones
Birmingham, United Kingdom • 11 months agoJust want to know why when you go into home and me section no orders, returns etc showing no information whats soever ...strange.
Tina Braithwaite
Luton, United Kingdom • 11 months agoCan’t log in
S
Derby, United Kingdom • 11 months agoApp
Lindsay Fish
Denny, United Kingdom • 11 months agoCan’t get my app to work at all
Toulouse, France • 11 months ago
cant sign in
linda preston
Hartlepool, United Kingdom • 11 months agocant sign in
Nicola
Bellshill, United Kingdom • 11 months agoOrders not showing
Nina
Zagreb, Croatia • 11 months agomy order that is not delivered is not showing up
a
Balassagyarmat, Hungary • 11 months agocan't log in
Walsall, United Kingdom • 11 months ago
Not showing orders or info for deliver saying error
h
Bolton, United Kingdom • 11 months agowebsite not working
Robyn
Durban, South Africa • 11 months agoNot loading all items and getting I message that there is am error with the server
Bedford, United Kingdom • 11 months ago
Link sent in email unresponsive
Lindsey
Nelson, United Kingdom • 11 months agowebsite is not showing past or present orders
Hackney, United Kingdom • 11 months ago
unable to return order. Website keeps saying service busy
Stroud, United Kingdom • 11 months ago
I can’t view my basket to pay
Tracy
Oldham, United Kingdom • 11 months agoSaying there is a problem try later same message for last 3 hours
Hanz
Newport, United Kingdom • 11 months agoCan't view order history.
Glasgow, United Kingdom • 1 years ago
Can't get my account up
Waterlooville, United Kingdom • 1 years ago
The tracking is always down.
Unable to track parcel
Karen spedding
Carlisle, United Kingdom • 1 years agoTrying to return item but system appears to be down
Southport, United Kingdom • 1 years ago
Unable to view orders
Leanne
Hyde, United Kingdom • 1 years agoI can not select 'return method' whilst trying to process a partial return.
York, United Kingdom • 1 years ago
Wont allow me to select a 'Return method' so cannot complete return process
ivy
Enfield, United Kingdom • 1 years agoapple pay failing many many times and debit card
M
Athens, Greece • 1 years agoI cant see my wishlist error pops up
mariagrazia
Milano, Italy • 1 years agoit says "oops" when i try to see my orders
ann
Stockton-on-Tees, United Kingdom • 1 years agopage does not scroll up or down
Mokwenaprecious
Pretoria, South Africa • 1 years agoI lost my account and I paid 4995 for the clothes and I forgot my email and I can't reach it
London, United Kingdom • 1 years ago
Unable to access my shein account
Amy casey
Mansfield, United Kingdom • 1 years agoWon’t let me place an order
Moni
Imsida, Malta • 1 years agoThe app remains down over the weekend.
Right now I am not able to check my orders.
amira
Manchester, United Kingdom • 1 years agoit wont let me checkout my order keeps saying nerwork error
Tiera
Derby, United Kingdom • 1 years agoIt keeps sayin network error when I’m tryin to checkout
Freya Bryan
Bristol, United Kingdom • 1 years agoOnly showing jewellery
Julie hadley
Manchester, United Kingdom • 1 years agoWon't go to order confirmation
Bradford, United Kingdom • 1 years ago
Not letting me checkout
Ash
Romford, United Kingdom • 1 years agoNothing is loading properly
Feltham, United Kingdom • 1 years ago
I’m unable to place an order. How do I fix this?
Castleford, United Kingdom • 1 years ago
Won’t open
Angela
Omagh, United Kingdom • 1 years agoSaying not working
Linda
Leeds, United Kingdom • 1 years agoWebsite not completing purchases.
Emma
Bradford, United Kingdom • 1 years agoApp is down won’t let me finish my order
Newham, United Kingdom • 1 years ago
Wont let me process my order it says network error
East Sheen, United Kingdom • 1 years ago
Error when trying to place my order
Newham, United Kingdom • 1 years ago
Won’t let you process order
Armani Nicoll
Swansea, United Kingdom • 1 years agoNeed to check out
Preston, United Kingdom • 1 years ago
Can't track my order
Melanie newton
Manchester, United Kingdom • 1 years agoCannot go to checkout . Blank screen , freezing
Sandra Smith
Milton Keynes, United Kingdom • 1 years agoCan’t check out
Coventry, United Kingdom • 1 years ago
won’t let me checkout due to ‘network error’
Cat
Manchester, United Kingdom • 1 years agoThe checkout does not come up then the app shuts down
Elaine O'Neil
Atherton, United Kingdom • 1 years agoWon't accept payment
Ballabeg, Isle of Man • 1 years ago
Website down and can’t check order status
Janice
Basingstoke, United Kingdom • 1 years agoNot Showing orders
Emma
London, United Kingdom • 1 years agoCannot checkout to confirm order, nor customise items to add to order
Dawn watson
Mansfield, United Kingdom • 1 years agoNone of my orders are there and no tracking info
Toni
Newcastle upon Tyne, United Kingdom • 1 years agoCan not check out and purchase items
yas
Derby, United Kingdom • 1 years agologin details not working
Aaminah
Durban, South Africa • 1 years agoContent hasn't been loading on the app as well as on the website. Pictures dont show when it eventually does load
Sunel
Johannesburg, South Africa • 1 years agoMobile app is not working, keep giving a time out and does not want to open anything.
Durban, South Africa • 1 years ago
Cannot log ins, keep saying Time out
Jerry
London, United Kingdom • 1 years agoServer down can’t place order
Wrexham, United Kingdom • 1 years ago
Authentication service unavailable message. Unable to log in to account
Spennymoor, United Kingdom • 1 years ago
Service down
Moya
Ocho Rios, Jamaica • 1 years agoNot accepting my payment
Johnnie
Rio de Janeiro, Brazil • 1 years agoorders cannot works for credit card
Joy
Road Town, British Virgin Islands • 1 years agoIt is not allowing to place order
Amanda Day
Colchester, United Kingdom • 1 years agoI cannot pay for items I wish to order in anyway at all. What is going on please?
Kind regards
Amanda Day
Hackney, United Kingdom • 1 years ago
Network issues with payment
Dudley, United Kingdom • 1 years ago
No previous account stats available and full basket now empty
Ari
Edinburgh, United Kingdom • 1 years agoNot loading or showing my purchase history, it's like my account has been wiped.
Beata
London, United Kingdom • 1 years agoI am unable to place an order on the app or online. it says Network error when I go to the payment but my internet connection is fine, I even tried changing between my wifi and my mobile data which have 2 different providers and it's the same
Nova johansson
Gothenburg, Sweden • 1 years agoShein is unavailable i cannot make an purchase or even connect my card again
Jayne
Pontardawe, United Kingdom • 1 years agounable to track parcel or see order status
Karen Sinclair
Douglas, Isle of Man • 1 years agoShein is not responding
Managua, Nicaragua • 1 years ago
403 server is gone missing
Susan
Glasgow, United Kingdom • 1 years agoWebsite isn’t letting me see orders I have placed, see what was in my basket or anything at all
Southsea, United Kingdom • 1 years ago
I cannot proceed to checkout and pay for my items
Gillian Reed
Sunderland, United Kingdom • 1 years agoUnable to view my orders to return
Utica, United States • 1 years ago
It wont let me make anpurchase
Rebecca
Cardiff, United Kingdom • 1 years agoI can't order anything keeps saying network error
SS
Tower Hamlets, United Kingdom • 1 years agoIt says network issue when you try to place the order
Siobhan Ward
Croydon, United Kingdom • 1 years agoShein app not working
S
Blackburn, United Kingdom • 1 years agoCan't add to or see wishlist. Cannot look at previous orders
Milton Keynes, United Kingdom • 1 years ago
mot working
Elizabeth
Rotherham, United Kingdom • 1 years agoI've got 4 orders on at the moment none are showing nothing recent at all just very very old transactions even my basket has wrong things in , I've unistalled and reinstalled but nothing changes
Michelle
Ashton-under-Lyne, United Kingdom • 1 years agoNot working
Chatham, United Kingdom • 1 years ago
Can't pay
H
Ilford, United Kingdom • 1 years agoCan’t place order
Helen
London, United Kingdom • 1 years agoOrders not showing
Cath
Manchester, United Kingdom • 1 years agoNot been able to access my account for over 24 hours.
Karen maris
Leicester, United Kingdom • 1 years agoCan't place my order
Libreville, Gabon • 1 years ago
pics not loading
Kopavogur, Iceland • 1 years ago
I can't see my wish list or previous orders
sarah
Barrhead, United Kingdom • 1 years agonetwork error at checkout
natalia
Romford, United Kingdom • 1 years agoit says network error when im in shein checkout
Justine
Belfast, United Kingdom • 1 years agoNot working at all wishlist going won’t let me check previous orders keeps saying come back later
isla
Joensuu, Finland • 1 years agoit doesn't let me see the clothes
Lindsay
Walsall, United Kingdom • 1 years agoCheckout
Norwich, United Kingdom • 1 years ago
Network error but wifi is fine
K
Northampton, United Kingdom • 1 years agoSays access denied
J
Bury, United Kingdom • 1 years agoSaying access denied
Adele
Hull, United Kingdom • 1 years agoUnable to log in/ view wishlist and save to wish list
Natasha
Whitehaven, United Kingdom • 1 years agoNothing will load
Chloe
Dublin, Ireland • 1 years agoFreezing when I try select certain items in my basket
Angie
Liverpool, United Kingdom • 1 years agoAccess timed out please refresh
Sandrine
Kigali, Rwanda • 1 years agoNetwork error
Rosemary Docherty
Bellshill, United Kingdom • 1 years agoNot allowing me to buy anything
Emma
Southampton, United Kingdom • 1 years agoSame image coming up for every item you click.
Beck
Nottingham, United Kingdom • 1 years agoNetwork error upon going through the checkout, been doing it for about 4 hours or more
Mable
San Bernardino, United States • 1 years agoNot loading to see items on site
Sara
London, United Kingdom • 1 years agoShein uk is not working
Jacksonville, United States • 1 years ago
Payment failed
kathryn larkin
Prescot, United Kingdom • 1 years agoSaying network issue when trying to pay
Cody Cross
Nuneaton, United Kingdom • 1 years agoWill not let me place order
Birmingham, United Kingdom • 1 years ago
Payments
Peterborough, United Kingdom • 1 years ago
Can’t check out of buy gift cards
Natasha
London, United Kingdom • 1 years agoNo clothes pictures are loading
DeAnn Rabe
Beaver City, United States • 1 years agoWhen will your site be back up
Marc Allen
Norwich, United Kingdom • 1 years agoCan’t get into returns.
Tamzin
Cardiff, United Kingdom • 1 years agoWon’t let me order
Gail Saunders
Pontypool, United Kingdom • 1 years agoCannot pay
Mooresboro, United States • 1 years ago
“ Sorry, an unknown error occurred during the authorization process. Please try with another payment method. “ it’s saying this for me and network error .. pls fix it shein what’s wrong with yall app ..
Alexander Keys
Leicester, United Kingdom • 1 years agoOrder has not arrived, system sent an email 9 days ago saying it had been shipped, but is now unable to provide tracking information and there is no record of order on the system.
A boateng
Leicester, United Kingdom • 1 years agoNot able to order says server is down for over two weeks now
West Bromwich, United Kingdom • 1 years ago
won’t let me checkout
B Russell
Sunderland, United Kingdom • 1 years agoWon’t let me add certain things to m6 basket
shabnam
Kingston upon Thames, United Kingdom • 1 years agoit won’t let me pay on the app
Sarah
Birmingham, United Kingdom • 1 years agoWon’t let me purchase keeps saying network error
Guest
Southwark, United Kingdom • 1 years agoServer error please try again later. It has been like this since 8.30am
Alex
London, United Kingdom • 1 years agonot loading
Nic
Belfast, United Kingdom • 1 years agoPayment not checking out
Tony
Brighton, United Kingdom • 1 years agoServer down
Matilda
Belvis de la Jara, Spain • 1 years agoI can't pay
Bristol, United Kingdom • 1 years ago
Network error
Mrs Susan Fletcher
Bolton, United Kingdom • 1 years agoI can’t chase my orders
Slough, United Kingdom • 1 years ago
Won’t let me purchase my ordered like when i go to pay it kicks me off
Lina
Rishon LeTsiyyon, Israel • 1 years agoCan’t pay for my order. "Sorry, an unknown error occurred during the authorization process. Please try with another payment method"
Kingston, Jamaica • 1 years ago
App
Redcar, United Kingdom • 1 years ago
When looking for items it just keeps saying oops
Gloucester, United Kingdom • 1 years ago
Unable to go to checkout with three items in the basket.
Lucena City, Philippines • 1 years ago
Can't log in
Leven, United Kingdom • 1 years ago
Cannot put order through
Telford, United Kingdom • 1 years ago
Website doesn't load properly.
Ant
Birkirkara, Malta • 1 years agoShein is reporting an error.
Maxine
Thornton-Cleveleys, United Kingdom • 1 years agoI can not get on to my order to be able to return items. Oops error message login. But it won’t let me login
Ki
Southampton, United Kingdom • 1 years agoNo payment being accepted
Aly
Merthyr Tydfil, United Kingdom • 1 years agoAccess timed out again.
Ri K
Plymouth, United Kingdom • 1 years agowebsite is presenting as the mobile website - cropped and only visible in the middle of the screen. cant see basket total, and doesnt show the option to checkout
Aa
Croydon, United Kingdom • 1 years agoCannot login
Blue Miss
Royal Leamington Spa, United Kingdom • 1 years agoKeep on getting error message
OOPS!
You have too many requests, which exceeds our limit.
Please try again in 5 minutes.
All I'm trying to do is either click on an item, or the checkout basket.
Oundle, United Kingdom • 1 years ago
oops pages keep appearing and so can't place an order
Caroline Seraille
Reading, United Kingdom • 1 years agoit's not loading properly. Only half the page
Sam
London, United Kingdom • 1 years agoNetwork error
Manchester, United Kingdom • 1 years ago
Can’t checkout
Lisa
Manchester, United Kingdom • 1 years agoCan’t check out
London, United Kingdom • 1 years ago
Unable to return items
Leigh-on-Sea, United Kingdom • 1 years ago
Site not loading
T
Birmingham, United Kingdom • 1 years agoNot loading
DW
Newark on Trent, United Kingdom • 1 years agoSlow response and lots of functionality not working (wish lists, checkout, etc...)
Norma Carslaw
Livingston, United Kingdom • 1 years agoNo scroll bar
Sandley
George, South Africa • 1 years agoCan't log in shows incorrect nuber
Livingston, United Kingdom • 1 years ago
still no scroll bar
Norma Carslaw
Livingston, United Kingdom • 1 years agoScroll bar disappearing, continually
Durban, South Africa • 1 years ago
I have a problem my SheIn app is not working it said Java net internal connection and exception route
David wylie
Middlesbrough, United Kingdom • 1 years agoHi i can not complete my order as there is no side bar on lap top to scroll
Sue
Barrow in Furness, United Kingdom • 1 years agoThe scroll bar is still missing...why do they not sort this out as they are losing sales plus I want to return some thing
Jane
Kirkham, United Kingdom • 1 years agoApp useless
Christy
Birmingham, United Kingdom • 1 years agoWebsite not working
Sue
Dalton in Furness, United Kingdom • 1 years agoThe scroll bar is missing...help
Sharon Baldwin
Manchester, United Kingdom • 1 years agoScroll bar keep disappearing !
Fife, United Kingdom • 1 years ago
Pictures not appearing
Haywards Heath, United Kingdom • 1 years ago
Cannot log in after putting email address in message shows ‘Access timed out’ again and again
Hemel Hempstead, United Kingdom • 1 years ago
Can't access orders or return icon keeps saying its empty can't view orders
Ciara
Manchester, United Kingdom • 1 years agoNot working letting me buy anything
Jane ufton
Stoke-on-Trent, United Kingdom • 1 years agoIt won't let me place my order
Angela wilson
Wakefield, United Kingdom • 1 years agoNot confirmed my order tried to place order and not letting me get confirmation
Coll
Fakenham, United Kingdom • 1 years agoError message . Can't get on the website
Sarah
Harrogate, United Kingdom • 1 years agoThe scroll bar has disappeared on the website, unable to navigate
GEORGE
Bristol, United Kingdom • 1 years agoDEAR SHEIN - WHY DOES YOUR CRASH SO MUCH WHEN CHECKING OUT OIR TRYING TO MAKE A PAYMENT! ITS SO TIME CONSUMING AND FUSTRATING - MAY AS WELL ORDER WITH OTHER WEBSITES IF YOU CANT SORT THIS OUT
Stanford, United Kingdom • 1 years ago
A click puzzle keeps coming up and freezing the page
Shez
Duns, United Kingdom • 1 years agoApp is freezing on check out page
Birmingham, United Kingdom • 1 years ago
Authentication service unavailable…?
LG
London, United Kingdom • 1 years agoWhen I go to order, my screen freezes
Crewe, United Kingdom • 1 years ago
Freezing or not loading on the check out page
Potters Bar, United Kingdom • 1 years ago
Its down can’t complete my order
Edinburgh, United Kingdom • 1 years ago
Not letting me log in
Middlesbrough, United Kingdom • 1 years ago
Unable to log in
London, United Kingdom • 1 years ago
Can’t get passed check out x
Crewe, United Kingdom • 1 years ago
Can check out
Lee
Forfar, United Kingdom • 1 years agoNot working. Returning an error
Chrissy
Milton Keynes, United Kingdom • 1 years agoUnable to log in as services unavailable?
D Smith
Hamilton, Bermuda • 1 years agoRejecting my card payment
Lindsey Gillatt
Rotherham, United Kingdom • 1 years agoCan't log in.
Tamworth, United Kingdom • 1 years ago
Can’t log in
Wolverhampton, United Kingdom • 1 years ago
Won’t let me check out
Basingstoke, United Kingdom • 1 years ago
Can’t login
Helen Marshall
Nottingham, United Kingdom • 1 years agoI have not been able to login to my account for the last 2 hours.
jess
Harlow, United Kingdom • 1 years agonot able to get through checkout
Manchester, United Kingdom • 1 years ago
Cannot log into website message of Access timed out keeps coming up even after refreshing page
Birmingham, United Kingdom • 1 years ago
Can’t log in
Hounslow, United Kingdom • 1 years ago
Server error message coming up when placing order
East Ham, United Kingdom • 1 years ago
Can’t check out on app or login on website
Angela Watchorn
Wigan, United Kingdom • 1 years agoCannot log into Shein with my email
Santon, Isle of Man • 1 years ago
Access denied
Natalie
Horley, United Kingdom • 1 years agoCant checkout
Shaftesbury, United Kingdom • 1 years ago
Cant log in
L
Brighton, United Kingdom • 1 years agocannot check out
K Sparks
Shaftesbury, United Kingdom • 1 years agoCannot go any further after email in says ‘Timed out try refreshing’ tried still nothing
Wendy Cousins
Witham, United Kingdom • 1 years agoCan't log in to the website this has been down for two days now
Jenny
Didcot, United Kingdom • 1 years agoCan’t place order
Carla
Crawley, United Kingdom • 1 years agoUnable to log on to the shein game iv had 2 friends that have never used shein before to add me and im receiving nothing and also page wont load
East Dulwich, United Kingdom • 1 years ago
Unable to get on website
mariongold@hotmail.co.uk
London, United Kingdom • 1 years agounable to place order
Gill
Ballinasloe, Ireland • 1 years agoCan't get in
Manchester, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Won't load
Williton, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Why cant i check out? Been trying to place an order for few weeks and cant seem to be able yo check out.
Kay
Walton le Dale, United Kingdom of Great Britain and Northern Ireland • 1 years agoRubbish
Suzanne Ralston
Walton le Dale, United Kingdom of Great Britain and Northern Ireland • 1 years agoIt won't go to check out
emma
London, United Kingdom of Great Britain and Northern Ireland • 1 years agotrying to buy 4 items but cant get to the checkout and pay
Nottingham, United Kingdom of Great Britain and Northern Ireland • 1 years ago
cannot get on the [page
North Shields, United Kingdom of Great Britain and Northern Ireland • 1 years ago
wont let me view order, says servers down
Paula
Manchester, United Kingdom of Great Britain and Northern Ireland • 1 years agoWon't let me purchase items says technical issue try again later
Amy Newey
Sheffield, United Kingdom of Great Britain and Northern Ireland • 1 years agoWon’t let me checkout to buy my items ?
Donna
Harlow, United Kingdom of Great Britain and Northern Ireland • 1 years agoCan’t check out
Ying he
Nottingham, United Kingdom of Great Britain and Northern Ireland • 1 years agoblocked for the last five days with no reason
MJ
Pontyberem, United Kingdom of Great Britain and Northern Ireland • 1 years agoItems aren't loading, wishlist says empty when there should be around 40 things in there, can't add items to cart. Any items that do load can't choose colour or size options. Been like that for 4 hours
Jay
Cranmore, United Kingdom of Great Britain and Northern Ireland • 1 years agoKeeps taking items out of my basket and when I add them back into my basket more and different items get taken out.
Asli
Bartlow, United Kingdom of Great Britain and Northern Ireland • 1 years agoItems vanishing from basket.
Cleveleys, United Kingdom of Great Britain and Northern Ireland • 1 years ago
App is not working
hannah harris
Birmingham, United Kingdom of Great Britain and Northern Ireland • 1 years agoapp not working
Jade
Manchester, United Kingdom of Great Britain and Northern Ireland • 1 years agoCan't access customer service
X
Newcastle upon Tyne, United Kingdom of Great Britain and Northern Ireland • 1 years agoDown
Chichester, United Kingdom of Great Britain and Northern Ireland • 1 years ago
not working make it work
Plano, United States of America • 1 years ago
Unable to checkout, won’t go Pat checkout page- only refreshes to the cart checkout it page
Derby, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Can't go from Cart to Payment page. Cart page just keeps repeating
Birmingham, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Cannot Checkout
Nh
Sheffield, United Kingdom of Great Britain and Northern Ireland • 1 years agoNot loading products says internal server error
Preston, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Tracking won't load
S buck
Barnoldswick, United Kingdom of Great Britain and Northern Ireland • 1 years agoCan't get on orders says error