HTTP response status code is a 3-digit code returned by the server indicating the status of the request.
The code is typically accompanied by a message that provides additional information about the response such as:
-
2XX - Successful - Website is up & reachable.
-
3XX - Redirect - The website is accessible, but the browser is redirected to another page.
-
4XX - Browser Error - The requested page is not available or doesn’t exist.
-
5XX - Server Error - There are internal errors on the server.
The status code helps developers and users to understand what’s happening with a certain request.
This also serves as a guide to take appropriate actions if needed.
Bournemouth, United Kingdom • 4 days ago
We can’t secure checkout
Nb
London, United Kingdom • 4 days agoApp not working. Unresponsive on main page where phone number is entere.
Shaun Tennant
Aberdeen, United Kingdom • 4 days agoKeeps saying email and password combination is wrong , tried to reset password but no link to my email address
London, United Kingdom • 6 days ago
Keeps crashing
Auckland, New Zealand • 1 week ago
Payment down again
Newtownabbey, United Kingdom • 1 week ago
can't checkout
Jw
Leeds, United Kingdom • 1 week agoWon’t let me pay for an item
Michelle
Edinburgh, United Kingdom • 1 week agoCan't add anything to my basket or view what's in my basket. Comes up with 'forbidden '
Waltham Cross, United Kingdom • 1 week ago
Been trying to.pay for items but page is stuck 'Redirecting to checkout' for over an hour. Using phone and laptop but it's the same on both
Coco
Adelaide, Australia • 2 weeks agoCan’t add anything to my bag
Birmingham, United Kingdom • 2 weeks ago
Not letting me log in or reset password
Catherine
Sunderland, United Kingdom • 2 weeks agoAnytime I go to checkout it says payment dismissed, before I even enter any payment details.
Onln
Dublin, Ireland • 2 weeks agoCannot make purchases or become a member. Alert that an error occured. Mobile user
Kim
Nottingham, United Kingdom • 2 weeks agoJust won't let me checkout at all
Hounslow, United Kingdom • 2 weeks ago
Slow af nothing is loading
Hotbreakfast
Mere, United Kingdom • 3 weeks agoSo after it expiring my checkout twice it's actually ordered the items twice and charged me twice not happy
Hotbreakfast
Mere, United Kingdom • 3 weeks agoNot letting me checkout at all just keeps saying redirecting to secure checkout and loading
Liverpool, United Kingdom • 3 weeks ago
Won’t let me check out tried 4 times and just keeps saying basket has expired. Also won’t let me remove stuff from my basket
Ipswich, United Kingdom • 3 weeks ago
Payment
Janae Brown
Oakland, United States • 3 weeks agoMade a purchase via JD Sports using Klarna. No purchase confirmation but a hold has been placed on my credit card. Live Chat keeps being ended.
Newcastle upon Tyne, United Kingdom • 3 weeks ago
Won't let me add to basket keep cutting off saying gateway timed out has been doing this a few days now
Waltham Forest, United Kingdom • 3 weeks ago
Checkout is taking for an age to load - been over 20 minutes!!
Bolton, United Kingdom • 3 weeks ago
Can’t add items to basket
Haree
Sydney, Australia • 3 weeks agoit is blocking when searching up airforce womens shoe
N/A
Barking, United Kingdom • 3 weeks agoSlow af... running into issues constantly. has taken me 2h to checkout
Keith
London, United Kingdom • 1 month agoSite is working on clearpay flashes up forbidden
Alex
Newport, United Kingdom • 1 month agoApp wont load just stays on black screen with JD in the middle
Skipton, United Kingdom • 1 month ago
Keeps saying forbidden. Cant even check out
Islington, United Kingdom • 1 month ago
Not opening
Nic
Ealing, United Kingdom • 1 month agoEvey time I try to add a product screen changes to forbidden.
Shelley Mitir
Chichester, United Kingdom • 1 month agoI’ve tried multiple times in the last two days to order something online on your website and it keeps coming up with forbidden when I’m trying to order
Newham, United Kingdom • 1 month ago
Comes up forbidden
Gary R
St Helens, United Kingdom • 1 month agoNot working
Marnii
Birmingham, United Kingdom • 1 month agoKeeps saying forbidden
Newham, United Kingdom • 1 month ago
Says forbidden
Jess
Ammanford, United Kingdom • 1 month ago‘Forbidden’ showing when accessing site
Southwark, United Kingdom • 1 month ago
Website down
Debra
Sunderland, United Kingdom • 1 month agoKeeps saying forbidden
Reece Freeman
Chatham, United Kingdom • 1 month agoSaying forbidden not letting my on website on app or safari on both WiFi and mobile data
Tamara
Lewisham, United Kingdom • 1 month agoForbidden messages
Gillingham, United Kingdom • 1 month ago
Can't connect to checkout
Andrew
Hudsonville, United States • 1 month agoUnable to login and track order
Watford, United Kingdom • 1 month ago
Can’t track order
Brighton, United Kingdom • 1 month ago
Constantly crashing today
Leeds, United Kingdom • 1 month ago
Everything is showing out of stock and urls broken
Bangor, United Kingdom • 1 month ago
not working doesnt let purchase
HK
Saint Helier, Jersey • 1 month agounable to enter my mobile phone number so I can access my account.I have some credit on the app and a receipt to upload credit.
San Francisco, United States • 1 month ago
Can't seem to check out. Becoming a real headache
Clarky
Redcar, United Kingdom • 1 month agoWill not let me sign up just says can’t open sever
Ashleigh
Sutton, United Kingdom • 2 months agoWon't accept any payment options
Dominique
Southwark, United Kingdom • 2 months agoNot working
Jxjd
Blackpool, United Kingdom • 2 months agoKW j
Gen
Llandrindod Wells, United Kingdom • 2 months agoPage keeps saying "continuing to secure checkout" but doesn't go futlrther than this.
Liverpool, United Kingdom • 2 months ago
Not working
Lesley
Glasgow, United Kingdom • 2 months agoI'm getting to payment and telling error
Neil mcginlay
Bo'ness, United Kingdom • 2 months agoNot going through on PayPal pathetic
Anon
Harrow, United Kingdom • 2 months agoNot able to make a payment
Stoke-on-Trent, United Kingdom • 2 months ago
App keeps closing & website keeps coming up error whenever I try to order
Sandy
Greenock, United Kingdom • 2 months agoWon't let me checkout
Paula Russell
Bristol, United Kingdom • 2 months agoSecure checkout coming up with An error occurred page following trying to complete purchase
Greenwich, United Kingdom • 2 months ago
Won't let me purchase anything from the site
Lorraine
Montrose, United Kingdom • 2 months agoKeeps crashing
Nat
Gateshead, United Kingdom • 2 months agoUnable to pay for goods. Keeps saying directing to secure payment this has been happening all day
kat
Great Malvern, United Kingdom • 2 months agoTaking payments but not processing the order
K
York, United Kingdom • 2 months agoWon't load basket page
Stockport, United Kingdom • 3 months ago
Can't checkout
Manchester, United Kingdom • 3 months ago
unable to checkout screen is hanging
Houston, United States • 3 months ago
Not allowing order placed. Address out of range
Dublin, Ireland • 3 months ago
Can't checkout
Emma
Dorking, United Kingdom • 3 months agoWhat load anything of than the home page, what let me look In my basket
Wembley, United Kingdom • 3 months ago
Check out not working properly
Preet
Brisbane, Australia • 3 months agowhen i checkout it keeps on loading and then kicks me out of the website
Lorna Campbell
Newtownabbey, United Kingdom • 3 months agoApp not connecting, can't place order
Malmesbury, United Kingdom • 3 months ago
Secure checkout not working - just says an error occured.
Rochdale, United Kingdom • 3 months ago
Can't login at this time
Manchester, United Kingdom • 3 months ago
keep getting errror redirecting to secure checkout
Cc
Ballymena, United Kingdom • 3 months agoProblem with basket
Can’t check out
dan
Limerick, Ireland • 4 months agoError
Unfortunately your checkout session has expired, but your cart is still intact.
this is what happens when I try to purchase my items at the checkout
Bradford, United Kingdom • 4 months ago
Can't pay
Norwich, United Kingdom • 4 months ago
Failed checkout
Warwick, United Kingdom • 4 months ago
cannot access server
North Shields, United Kingdom • 4 months ago
Redirecting to secure checkout not working
Damien
Peterborough, United Kingdom • 4 months agoKeep geting error occured
Hull, United Kingdom • 4 months ago
crashing
Kerry
Bury, United Kingdom • 4 months agoWon’t let me onto the website
Ethan
Hartlepool, United Kingdom • 4 months agoI've put my gift voucher in go to check out its now saying problem connecting to jd
Malmesbury, United Kingdom • 4 months ago
Won’t allow access to website
Shiona Charlery
Harringay, United Kingdom • 4 months agoWont allow student discount nor will payment page load!!
MJ
Nottingham, United Kingdom • 4 months agoDown
Inverness, United States • 4 months ago
Can not log in
Sunderland, United Kingdom • 4 months ago
Not letting me remove or add things to my basket
Rose Johnston
Aberdeen, United Kingdom • 4 months agoWont let me checkout 21/12/2023
time 11.07
Biggsy
Swindon, United Kingdom • 4 months agoSecure checkout failure
Louise
Birkenhead, United Kingdom • 4 months agoWebsite gets stuck when you try to pay
F langstone
Nuneaton, United Kingdom • 4 months agoError message on checkout and can’t checkout at all
Pauline
Edinburgh, United Kingdom • 4 months agoWon’t let me use clearpay sven though I have enough
Pauline
Edinburgh, United Kingdom • 4 months agoNot working properly
Dublin, Ireland • 4 months ago
website will not allow me to pay and checkout . have been trying since 730 am today
Birmingham, United Kingdom • 4 months ago
Jd site will not let me check out
unhappy mummy
Lisburn, United Kingdom • 4 months agokeeps coming up on error, ad every time I am almost ready to go to checkout it says error occurred and then everything in my basket deletes. i have had to re do this and look for everything again, which when i get to the same point it happens again
Chelmsley Wood, United Kingdom • 4 months ago
Sayin error when goin to pay red error sign at the top of the screen
Musselburgh, United Kingdom • 4 months ago
Terrible website!
Nikki
Stoke-on-Trent, United Kingdom • 4 months agoWhen i try to check out it won't let me and all that's happens is a circle spins around on my screen and been like that since last nite
Plymouth, United Kingdom • 4 months ago
Connection issue for payment
Swindon, United Kingdom • 4 months ago
Checkout not loading
caroline giles
Johnstone, United Kingdom • 4 months agocant get into basket
Croydon, United Kingdom • 4 months ago
Not allowing me to checkout
Oneeka.lindkvist@gmail.com
Gillingham, United Kingdom • 4 months agoCan't check out
Cheryl
Nottingham, United Kingdom • 4 months agoThe checkout securely box is grey and won’t allow me to checkout.. tried on my mobile device and desktop.
Danielle scullion
Bonnyrigg, United Kingdom • 4 months agoNo letting me buy a item taking long to load
Kim
Aberbargoed, United Kingdom • 4 months agoBlue light not being accepted
Edinburgh, United Kingdom • 4 months ago
Can not use promo code
Cambridge, United Kingdom • 4 months ago
cant check out keeps flagging an error but not saying what kind
Amanda
Pontypridd, United Kingdom • 4 months agoNot letting me checkout
Clare halfyard
Torpoint, United Kingdom • 4 months agoError - JDSVC1-F-403 on App and Website does not allow payment
Shaun
Barton under Needwood, United Kingdom • 4 months agoUnable to checkout long wait spinning circle load time issues
abby curran
Mayo, Ireland • 4 months agoi tried to checkout on jd and it says “problem with basket” but i don’t know what the problem is.
North Finchley, United Kingdom • 4 months ago
Down
Nottingham, United Kingdom • 4 months ago
cant pay or log in
~Anonymous
Manchester, United Kingdom • 4 months agoStores near by shows "unavailable" though there are 3 and my discount code doesn't work! Very frustrating!
Treorchy, United Kingdom • 4 months ago
Payment screen not loading
Suzy Ashworth
Sheffield, United Kingdom • 4 months agoCheckout, just says error has occurred when going through checkout
Carrie Broom
Eastleigh, United Kingdom • 4 months agounable to check out says error.
Steve
Ballincollig, Ireland • 4 months agoPayment error
Vicky
Manchester, United Kingdom • 4 months agoSays "an error occurred" when trying to check out.
Quattro
Wimbledon, United Kingdom • 4 months agoWebsite freezing at payment
Halstead, United Kingdom • 4 months ago
Unable to order
Denise
Birmingham, United Kingdom • 4 months agoUnable to checkout
Oban, United Kingdom • 4 months ago
Unable to change password and unable to purchase items currently
Swansea, United Kingdom • 4 months ago
Can checkout
Bedford, United Kingdom • 4 months ago
Won't let me check out
Sutton Coldfield, United Kingdom • 4 months ago
Cannot checkout
Rita Donnelly
Darvel, United Kingdom • 4 months agobeen trying to order for 3 hours now keeps saying error tried three different devices and two browsers
Lindis
Crickhowell, United Kingdom • 4 months agoWill not let me check out and pay
.
Chester, United Kingdom • 4 months agopayment errors
Llanelli, United Kingdom • 4 months ago
Cannot check out
Haverhill, United Kingdom • 4 months ago
Not letting me checkout keeps saying error
Cardiff, United Kingdom • 4 months ago
Cant checkout
Birmingham, United Kingdom • 4 months ago
Cant checkout
Steph
Wigan, United Kingdom • 4 months agoCan't check out keeps saying error
Elizabeth
Rochdale, United Kingdom • 4 months agoCan't checkout either through PayPal or by card
josephine henderson
London, United Kingdom • 4 months agoCant access to pay, got order in my basket but wont go any further tried numerous times
Saltburn-by-the-Sea, United Kingdom • 4 months ago
Can't make purchases, says an error has occurred?
Gemma
Folkestone, United Kingdom • 4 months agoCan't checkout. Says error occurred. Also says PayPal isn't initialising (not that I wanted to pay for that) and blue light discount codes aren't working.
Nathan
Brize Norton, United Kingdom • 4 months agoWill not let me checkout on Samsung Internet or chrome
Leeds, United Kingdom • 4 months ago
Not showing any pictures
lesley
Stoke-on-Trent, United Kingdom • 4 months agowon't update
Tia
Warwick, United Kingdom • 4 months agoBeen trying to check out for 3 hours
Erin
Steyning, United Kingdom • 4 months agowebsite keeps saying access denied
Peter Adams
Chepstow, United Kingdom • 4 months agoCheck out not responding
Andrew Peckitt
Dewsbury, United Kingdom • 4 months agoApp is useless
Hartlepool, United Kingdom • 4 months ago
I can’t check out
isabella
Sheffield, United Kingdom • 5 months agocheckout not working
Rochdale, United Kingdom • 5 months ago
Won’t let me pay for order says error over and over again
Glasgow, United Kingdom • 5 months ago
Says erro when paying at the checkout
GILLIAN
Martlesham, United Kingdom • 5 months agoNot letting me pay
E Smith
Nottingham, United Kingdom • 5 months agoCan't view basket or order
L samson
Gillingham, United Kingdom • 5 months agoWebsite is currnently down for me.
Heather
Leeds, United Kingdom • 5 months agoWill not let me complete transaction with blue light code
David Ferry
Carrickfergus, United Kingdom • 5 months agoKeep saying couldn't connect to jd app
Owen
Tower Hamlets, United Kingdom • 5 months agoNot able to purchase on JD website
Jordan
Edinburgh, United Kingdom • 5 months agoWon't allow log on, always says error even if checkout as guest
Nottingham, United Kingdom • 5 months ago
Check out not working for any payment method
Darren Loftus
Dublin, Ireland • 5 months agoCan’t purchase
Craigavon, United Kingdom • 5 months ago
I cant proccess the order or login. Keeps showing error.
Stockton-on-Tees, United Kingdom • 5 months ago
Won't let me purchase my goods, all details correct
Ramsgate, United Kingdom • 5 months ago
Cant clear checkout. Tried several payment methods just says error..so frustrating
Nottingham, United Kingdom • 5 months ago
Keeps saying error on payment
Dumfries, United Kingdom • 5 months ago
Unable to order
Mary simpson
Southall, United Kingdom • 5 months agoIt won't accept my debit or credit card for purchases
Tipton, United Kingdom • 5 months ago
Keeps saying an error has occurred when trying to pay online
Torquay, United Kingdom • 5 months ago
Can not check out
Shug75
Middlesbrough, United Kingdom • 5 months agoWon't allow to continue as guest
Taylor
Chesterfield, United Kingdom • 5 months agoWon't let me pay !!!!!
Paul
Doncaster, United Kingdom • 5 months agoUnable to complete payment
Vicky
Newtownabbey, United Kingdom • 5 months agoUnable to checkout
martina
Waterlooville, United Kingdom • 5 months agopayment error , cant check out
Jess
Cardiff, United Kingdom • 5 months agoWon't let me checkout on phone or laptop
Rachel
Southsea, United Kingdom • 5 months agoGoing to pay saying error not going through
Jacqueline
Johnstone, United Kingdom • 5 months agoError message when at payment section
Sian Barnes
Leyland, United Kingdom • 5 months agoWon't allow me to process payments.
Southampton, United Kingdom • 5 months ago
Unable to log in or check out
Scott
Crawley, United Kingdom • 5 months agoNot going through to secure payment
george
Glasgow, United Kingdom • 5 months agotrying to check out with clearpay and get a error occurred message
Saltburn-by-the-Sea, United Kingdom • 5 months ago
Checkout keeps saying problem dected and won't go to checkout
Mccarthy
Uxbridge, United Kingdom • 5 months agoKeeps showing error at checkout
Gill
Liverpool, United Kingdom • 5 months agoNot letting me check out with clearpay
Mandy tiller
Barnstaple, United Kingdom • 5 months agoCheckout is nit working keeps saying error, so I cannot purchase my items
Dave
Leeds, United Kingdom • 5 months agoWant checkout
Birmingham, United Kingdom • 5 months ago
Unable to check out
Sunderland, United Kingdom • 5 months ago
Brings up error when trying to pay with PayPal
jonathan griffin
Cardiff, United Kingdom • 5 months agocan't complete checkout
SM
Leeds, United Kingdom • 5 months agoCannot proceed to checkout
N
Bexhill-on-Sea, United Kingdom • 5 months agoCant checkout via paypal
Carla
Hatton, United Kingdom • 5 months agoDear all
I can’t check out just keeps buffering
Kindest regards
Carla Farquhar
Sue bell
Hackney, United Kingdom • 5 months agoCan't pay with clearpay on website
j w
Crewe, United Kingdom • 5 months agoerror at checkout
JAMES FLANNERY
South Shields, United Kingdom • 5 months agoi can not pay for products
Great Malvern, United Kingdom • 5 months ago
Cant use the guest checkout
Teresa
Ferryhill, United Kingdom • 5 months agoError occurred when trying to pay
Liverpool, United Kingdom • 5 months ago
Trying to order on jd and wont let me do it. Triedsigning up and guest but it does nothing when i try to pay
Derby, United Kingdom • 5 months ago
Not checking out items
Brighton, United Kingdom • 5 months ago
Website not allowing items to be added to basket, using different internet browers and trying different items
Karen
Liverpool, United Kingdom • 5 months agoCannot place order just says error
Newport, United Kingdom • 5 months ago
Won’t let you login
Blackburn, United Kingdom • 5 months ago
cant check out as guest or create account
Caz
Birmingham, United Kingdom • 5 months agoUnable to checkout
Leanne
Newry, United Kingdom • 5 months agoWhen I add items to my basket it just constantly clears my bag saying I’ve no items in my basket and when it does let me get through to checkout it won’t let me hit the checkout box
Julie
Leeds, United Kingdom • 5 months agoIt wont let me pay using laybuy or clearpay
Liverpool, United Kingdom • 5 months ago
Won't load payment page!
Derby, United Kingdom • 5 months ago
Basket not loading
carla
Ashford, United Kingdom • 5 months agotrying to purchase and get 'an error has occurred'
Kim
Manchester, United Kingdom • 5 months agoJd tool money from my account but website said it was unable to take payment
C
Wolverhampton, United Kingdom • 5 months agoCant checkout problem with basket in app
Karen
Sunderland, United Kingdom • 5 months agomy basket has emptied 6 times now
Stockport, United Kingdom • 5 months ago
Crashed
Luton, United Kingdom • 5 months ago
Will not let me checkout
D
London, United Kingdom • 5 months agoThe basket keeps emptying.
Johnstone, United Kingdom • 5 months ago
can't add items t basket
Lynn
Carluke, United Kingdom • 5 months agoBasket issues and payment issues
Angela fell
Folkestone, United Kingdom • 5 months agocannot get on to the website and have things in my basket i want to buy. i also want to carry on looking for clothes
Carpi, Italy • 5 months ago
just does not work, i click but nothing happen, just error
Sharon muncaster
Uxbridge, United Kingdom • 5 months agoCheckout won't place order says failed.But money taken twice in bank.
Maria
Tolworth, United Kingdom • 5 months agomy basket keeps emptying, I've tried 6 times now!
London, United Kingdom • 5 months ago
Won't checkout
Louise Nelson
Manchester, United Kingdom • 5 months agoTrying to check my items out and pay and its just spinning
Selby, United Kingdom • 5 months ago
Not working
Vicky
Bradford, United Kingdom • 5 months agoWon't let me load to buy anything
Mo
Preston, United Kingdom • 5 months agoWebsite not functional
C Roberts
Caerphilly, United Kingdom • 5 months agoCan’t put products in the basket
S langton
Sheffield, United Kingdom • 5 months agoCan't basket anything on the website
Brighton, United Kingdom • 5 months ago
Unable to add anything to basket
DT
Pontypool, United Kingdom • 5 months agoreturns form wont work
Alison Jenkins
Wrexham, United Kingdom • 5 months agoNot allowing items to go in basket
Gauldry, United Kingdom • 5 months ago
Try to pay for basket items but it won't forward me to payments
Middlesbrough, United Kingdom • 5 months ago
Error when I try to put anything in the basket
S Hussain
Middlesbrough, United Kingdom • 5 months agoI can’t get onto jd page to see wats in etc
Southwark, United Kingdom • 5 months ago
Can't finalise payment and can't log in
Aimee
Cardiff, United Kingdom • 5 months agoJd have processed payment but it's pending but items still in basket on website???
Jen
Glasgow, United Kingdom • 5 months agoSaying there's a problem with my basket when I'm trying to pay
Catterick, United Kingdom • 5 months ago
Will not let me pay says cant connect to server!! This is since lastnight
Liverpool, United Kingdom • 5 months ago
Won’t let me pay
S bennett
Newtownards, United Kingdom • 5 months agoJd website down from yesterday at 17.00
Hull, United Kingdom • 5 months ago
Not able to check out
Hounslow, United Kingdom • 5 months ago
Your app is not letting me shop
Sunderland, United Kingdom • 5 months ago
Error message nothing will load
R Thorpe
Leicester, United Kingdom • 5 months agoaccess denied
Chloe
Kyle of Lochalsh, United Kingdom • 5 months agoDon’t let you use Klarna as option just buffers
Leeds, United Kingdom • 5 months ago
Can not add trainers to basket
Tarn
Birmingham, United Kingdom • 5 months agoWebsite down
Julie
Hull, United Kingdom • 5 months agoHaving issues at check out says problems connecting to JD
Bridgend, United Kingdom • 5 months ago
Won’t let me checkout my basket saying “problem
With basket”
Emily
Halifax, United Kingdom • 5 months agoCheckout not loading
Steph Weeks
Portree, United Kingdom • 5 months agoOffers not loading error code
Exeter, United Kingdom • 5 months ago
Can't add items to basket on phn or laptop
London, United Kingdom • 5 months ago
Not loading checkout
Janet
Tonypandy, United Kingdom • 5 months agoCan’t add anything to my basket
Sheffield, United Kingdom • 5 months ago
Slow response and regular timing out
Ealing, United Kingdom • 5 months ago
Payment systems are.down
ZOE BARTON
Brighton, United Kingdom • 5 months agoWon't accept payment. Saying last 3 security number is incorrect.(which it isnt) asked me to email customer services
I contacted my bank. No issue in regards to my bank.
Cardiff, United Kingdom • 5 months ago
why can't I check out on this site
Kyla
Harare, Zimbabwe • 5 months agoUnable to add items to cart
Docherty
London, United Kingdom • 5 months agoWon't let me checkout
Glasgow, United Kingdom • 5 months ago
Won't connect, add things to basket, load basket or load payment
Kelly
Barnstaple, United Kingdom • 5 months agoCan't chekout
William mcgillivray
Edinburgh, United Kingdom • 5 months agoWon't let me pay for my clothes
Hillary
Dublin, Ireland • 5 months agoMy basket just says forbidden
St Helens, United Kingdom • 5 months ago
Can’t add anything to basket, which means I can’t purchase any items
Sophie
Leeds, United Kingdom • 5 months agoEverytime I try to check out my items. It saids session has expired. I have tried numerous times over the last 4-5 hours
Nuneaton, United Kingdom • 5 months ago
Doesn’t work
Manchester, United Kingdom • 5 months ago
It’s not letting me add things to my basket
jay
Tauranga, New Zealand • 5 months agonz website down
Kate
Chatham, United Kingdom • 5 months agoError on payment
Susan
Bolton, United Kingdom • 5 months agoJust put an order in online says redirection payment error but taken money out of bank
Walsall, United Kingdom • 5 months ago
Checkout forbidden
Buxton, United Kingdom • 5 months ago
Can’t pay says fraud
Stoke-on-Trent, United Kingdom • 5 months ago
Won't take me to checkout just swirls
Donna
Birmingham, United Kingdom • 5 months agoCan't checkout
SK
Luton, United Kingdom • 5 months agoCant check out
Tracey
Athgarvan, Ireland • 6 months agoCannot checkout or logon to PayPal
Swansea, United Kingdom • 6 months ago
Won’t allow me to checkout on app or website
Jlr95
Newcastle upon Tyne, United Kingdom • 6 months agoKeeps saying error has occurred when I’ve tried to check out
Debbie
Manchester, United Kingdom • 6 months agoUnable to checkout
Gemma
Oxford, United Kingdom • 6 months agoThe item I want to buy will not add to the basket
David Sneath
Birmingham, United Kingdom • 6 months agoCannot sign up or login. Several other people having same problem
Trish Dawkins
Southampton, United Kingdom • 6 months agoCannot get past create account/guest checkout
Joan mangan
London, United Kingdom • 6 months agoCant check out
Mik
Griesheim, Germany • 6 months agoNothing happens when check out un germany
Mark
Southampton, United Kingdom • 6 months agoGot to secure checkout.
Can't checkout as a guest.
Can't create account and 'An Error Occured' appears at top of page.
Jenny
London, United Kingdom • 6 months agoWebsite slow and checkout unresponsive/times out.
Elizabeth
Pontypridd, United Kingdom • 6 months agoCheckout not loading
Jess
Leicester, United Kingdom • 6 months agoWon’t let me add any to my basket it says forbidden
Liverpool, United Kingdom • 6 months ago
Placed order but can't move onto payment
Sasha
Leeds, United Kingdom • 6 months agoWon’t let me checkout.
alfie
Kingswinford, United Kingdom • 6 months agonetwork problem apparently
Greenock, United Kingdom • 6 months ago
not letting me pay for my order
Alexandra Manning
Birmingham, United Kingdom • 6 months agoWon’t allow me to complete purchase
J
Watford, United Kingdom • 6 months agoi cant load into the webstie
Balham, United Kingdom • 6 months ago
Doesn't let you checkout and you get a redirection error
Rachael Duffy
Newcastle upon Tyne, United Kingdom • 6 months agoIs there an issue?
Dublin, Ireland • 6 months ago
checkout not working on website and app
Tracey
Birmingham, United Kingdom • 6 months agoNothing loading and errors
Dublin, Ireland • 6 months ago
its down right now
Wigan, United Kingdom • 6 months ago
wont load - says back soon
Ben
Stockton-on-Tees, United Kingdom • 6 months agoNot working
High Wycombe, United Kingdom • 6 months ago
Can’t checkout
Rebecca
Rotherham, United Kingdom • 6 months agoNot working. Problem with basket and trying to search and not working.
Nicky smith
Hull, United Kingdom • 6 months agoCant put things in basket. Contents of baskets disappearing and then not being able to connect to site
Wembley, United Kingdom • 6 months ago
Unable to check out, saying delivery address needs updating but won’t accept it
Gillingham, United Kingdom • 6 months ago
Unable to checkout on the website or the app
Lisa Edwards
Redcar, United Kingdom • 6 months agoI have tried both app and website and I can't check out my items. It keeps saying a problem creating an account even though it's just asking if my billing address is the same. I can't get past this point to check out my items.
Hull, United Kingdom • 6 months ago
Saying my address is not in merchants delivery area
Ray Strange
Northampton, United Kingdom • 6 months agoCan't connect to jd sports to complete purchase
Nina
Grays, United Kingdom • 6 months agoCan't check out on the app or desktop
Julie Davies
Caerphilly, United Kingdom • 6 months agoCannot check out
Sarah Morgan
Middleton-by-Wirksworth, United Kingdom • 6 months agoWon't let me checkout
Grantham, United Kingdom • 6 months ago
Wont check out
Fiona
Lossiemouth, United Kingdom • 6 months agoProblem with the basket
Keith
Coldingham, United Kingdom • 6 months agoWon't allow me to add anything to my basket on the website or the app.
Emily
Sheffield, United Kingdom • 6 months agoWill not let me checkout
Dee Fitzgerald
Kettering, United Kingdom • 6 months agoTrying to place an order and I cant
Patricia Robinson
Nottingham, United Kingdom • 6 months agoCan’t put anything in the basket or check out on the items I do have
Dawn Davies
Cardiff, United Kingdom • 6 months agoCan’t order anything
Newtownabbey, United Kingdom • 6 months ago
Keeps saying cant deliver to my address but i usually get delivered from jd no problems
Shipley, United Kingdom • 6 months ago
Not able to check out online
Darlington, United Kingdom • 6 months ago
Saying error
Zz
Bradford, United Kingdom • 6 months agoError trying to load any content
Mark
Clevedon, United Kingdom • 6 months agoCan’t add to basket
Boris
Manchester, United Kingdom • 6 months agoAccess denied error
Mrs turner
Crewe, United Kingdom • 6 months agoNot adding items to basket
Kelly
Birmingham, United Kingdom • 6 months agoIt says it can't connect to the site when I try to pay for anything
Elliott
Barnsley, United Kingdom • 6 months agoit wont allow me to sign into my account, or add anything to my basket
Potters Bar, United Kingdom • 6 months ago
It won’t let you pay
Cramlington, United Kingdom • 6 months ago
Can’t check out
MassBiolabs
Woking, United Kingdom • 6 months agoCan't check out. Returns error on login. then can't get passed 'redirecting to checkout' page. Tried Chrome, Vivaldi, Edge. Same issues.
Joanne Rankin
St Helens, United Kingdom • 6 months agoTrying order online website keeps saying error occurred
Stacey
East Ham, United Kingdom • 6 months agoNot allowing payment. Keeps saying error occurred
Tobias
Bremen, Germany • 6 months agoIt sont let u but anything
Bradford, United Kingdom • 6 months ago
It won’t let me pay at checkout
Belfast, United Kingdom • 6 months ago
Usual error
Heather
Spalding, United Kingdom • 6 months agoCan't check out, just get error message
Billericay, United Kingdom • 6 months ago
You don't have permission to access "http://www.jdsports.co.uk/?" on this server.
Dionne
London, United Kingdom • 6 months agoI've been trying since yesterday to pay for items in my basket 14th October 23 . I keep getting an 'error 'message. Getting very frustrating now.
Jumi
Southwark, United Kingdom • 6 months agoUnable to place an order
London, United Kingdom • 6 months ago
Won’t allow check out
Liverpool, United Kingdom • 6 months ago
Won't load to check out very annoying
kotsa33
Belgrade, Serbia • 6 months agoUnable to check out, after the payment proccess when its about the shipment info, it just puts me back into my cart and says redirection error w/o charging me
LM
Moreton in Marsh, United Kingdom • 6 months agoCAN NOT PROCESS PAYMENTS
Rebecca McClen
Durham, United Kingdom • 6 months agoWon't take my payment
Ross
Bradford, United Kingdom • 6 months agoCannot checkout using any payment method
Sheila
Oban, United Kingdom • 6 months agoWebsite won’t let me into my basket
Freya
Wantage, United Kingdom • 6 months agoEvery time I go to my basket it say forbidden, also when it did work it wouldn’t let me check out
Glasgow, United Kingdom • 6 months ago
Website not working
Stephen
Birmingham, United Kingdom • 6 months agowebsite down
Birmingham, United Kingdom • 6 months ago
The checkout has crashed
Dale
Oldbury, United Kingdom • 6 months agoNot letting you check out when you go to pay just comes up failed
Lauren
Kinloss, United Kingdom • 6 months agoKeeps shutting down when trying to pay using my gift card.
Mrs D
Leatherhead, United Kingdom • 6 months agoit won't let me add things to the basket
Danielle
Auckland, New Zealand • 6 months agowebsite keeps saying 502 bad gateway nginx
Camberwell, United Kingdom • 6 months ago
Login, checkout, disconnections
Kevin Clifton
Manchester, United Kingdom • 6 months agoWon’t add anything to basket
Cheryl
Kirkwall, United Kingdom • 6 months agoWon’t let me checkout
Melanie Costas-Bray
Leighton Buzzard, United Kingdom • 6 months agoUnable to proceed to payment in checkout for 3 days now pay securely is just greyed out tried on a windows PC and smart phone and a tablet
Newport, United Kingdom • 6 months ago
Down
Leighton Buzzard, United Kingdom • 6 months ago
Is your website not working
Catherine
Bolton, United Kingdom • 6 months agoBeen trying to place an order online and when come to pay it isn’t letting me. It is taking ages to load the secure checkout page.
Bedford, United Kingdom • 6 months ago
Can't load checkout
Jo
Livingston, United Kingdom • 7 months agoCan’t check out
Sharon Biggins
Harrow, United Kingdom • 7 months agoPage won’t load to let me log in
Slow
Birmingham, United Kingdom • 7 months agoVery slow even with fast internet
Manchester, United Kingdom • 7 months ago
Not adding items to basket
Michelle
Little Dunmow, United Kingdom of Great Britain and Northern Ireland • 7 months agoSaying access denied
Lesley
Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months agoNot accepting the correct digits on card
Julie
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 7 months agoChecking out and paying
d
London, United Kingdom of Great Britain and Northern Ireland • 7 months agof
Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Apps not working and says it's not responding, when I go into the app it's fine but as soon as I go into a category it goes blank and does what I put first. Please let others know to sort this problem it's been like this for 3days for me
Kirby Hoyle
Chester, United Kingdom of Great Britain and Northern Ireland • 7 months agoUnable to pay for items
Sheffield, United Kingdom of Great Britain and Northern Ireland • 7 months ago
I’ve tried to buy trainers four times now and it won’t go through
Stuart Cook
Telford, United Kingdom of Great Britain and Northern Ireland • 7 months agoCannot create account or buy on the website
marisha Quinn
Coleraine, United Kingdom of Great Britain and Northern Ireland • 7 months agoCan’t add to my cart
Shaftesbury, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Check out
Patricia
London, United Kingdom of Great Britain and Northern Ireland • 7 months agoCant checkout
Angie
Telford, United Kingdom of Great Britain and Northern Ireland • 7 months agoBeen trying to connect for a while now and just keeps saying problem connecting
Birmingham, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Can't access basket, says forbidden!
Courtney
Walton le Dale, United Kingdom of Great Britain and Northern Ireland • 7 months agoEvery time I try to go to basket it says forbidden and won't let me add anything else
Uxbridge, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Won’t let me add products to basket
Lower Bracky, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Checkout page forbidden
Glasgow, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Can't add anything to the basket
Betty
Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months agoNot working to check out
Naomi
Bishop Auckland, United Kingdom of Great Britain and Northern Ireland • 7 months agoKicks me off before checkout
Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Cant check out
Sarah
Bangor, United Kingdom of Great Britain and Northern Ireland • 7 months agoI am not able to get to checkout. Keeps trying to connect but just spinning
Witheld
Cambridge, United Kingdom of Great Britain and Northern Ireland • 7 months agoCan’t checkout and pay
Dan
Cambridge, United Kingdom of Great Britain and Northern Ireland • 7 months agoCan’t checkout
Holly
Lytchett Matravers, United Kingdom of Great Britain and Northern Ireland • 7 months agoWon’t allow me to check out on any device
Birmingham, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Checkout not loading
Newcastle upon Tyne, United Kingdom of Great Britain and Northern Ireland • 7 months ago
getting the following error 5C7FCBEED5
Birmingham, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Can make Apple Pay payments
Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Not letting checkout
kevin duncan
Ayr, United Kingdom of Great Britain and Northern Ireland • 7 months agoAdding items to basket not working
Bromley, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Can not add stuff to the basket
kayla
London, United Kingdom of Great Britain and Northern Ireland • 7 months agonot working
R Bowdler-Smith
Saint Vigeans, United Kingdom of Great Britain and Northern Ireland • 7 months agoIve been trying for 2 days to make a purchase online with no joy .
Sally Hall
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 7 months agoSince last night have been trying to pay for 2 items in my basket. Input all details then comes up with server error try again. Have even got to the payment being authorised then has logged me out
Gulfraz saddique
Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months agoI'm trying to buy something and it won't reach the secure checkout it keeps buffering
London, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Can’t checkiut
Middlesbrough, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Checkout timing out
Sam
Headingley, United Kingdom of Great Britain and Northern Ireland • 7 months agoTaking forever to get to secure checkout amd then produces error
Darren
Warrington, United Kingdom of Great Britain and Northern Ireland • 7 months agoSite is getting stuck at checkout.
Cambridge, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Cannot add anything to basket
Doreen
Newcastle upon Tyne, United Kingdom of Great Britain and Northern Ireland • 7 months agoI’ve tried to purchase trainers 3 times an it keeps saying error has occurred but has took my money
Birmingham, United Kingdom of Great Britain and Northern Ireland • 7 months ago
the website won't load
London, United Kingdom of Great Britain and Northern Ireland • 7 months ago
It is not letting me check out
Burmarsh, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Can’t checkout
Josh
Liverpool, United Kingdom of Great Britain and Northern Ireland • 7 months agoThe website itself is really slow and when I come to pay for the items it says that one of your items are out of stock then a error code appears.
Leigh Henderson
Forfar, United Kingdom of Great Britain and Northern Ireland • 7 months agocan’t seem to go to checkout tried for last 30mins
Lisa Dennison
Swindon, United Kingdom of Great Britain and Northern Ireland • 7 months agowebsite pages not loading
Tig
Warrington, United Kingdom of Great Britain and Northern Ireland • 7 months agoUnable to complete account form on App.
Binkey
Birmingham, United Kingdom of Great Britain and Northern Ireland • 7 months agoCan't make a payment to obtain items. An error comes up in a red box
Katherine
London, United Kingdom of Great Britain and Northern Ireland • 7 months agoCan't get to check out
Dan
London, United Kingdom of Great Britain and Northern Ireland • 7 months agoCheckout not working
Bartley, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Site keeps crashing everytime I get to basket!
Warrington, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Can not check out
hi
Melbourne, Australia • 7 months agocheckout qont qork
Todhills, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Can't checkout
SB
West Didsbury, United Kingdom of Great Britain and Northern Ireland • 7 months agoWon't let me checkout after have approved card transaction with my banking app
Kelly
Studley, United Kingdom of Great Britain and Northern Ireland • 7 months agoNo letting me check out
Stephen
Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months agoCheck out failing
Sheffield, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Can’t navigate the site
Jen
Liskeard, United Kingdom of Great Britain and Northern Ireland • 7 months agoNot checking out
Sue
Cambois, United Kingdom of Great Britain and Northern Ireland • 7 months agoCan’t checkout
Carluke, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Can’t check out
Jo
London, United Kingdom of Great Britain and Northern Ireland • 7 months agoWill not let me check out - has been on-going for days
Exeter, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Can never access the website without problems
Tom
Hull, United Kingdom of Great Britain and Northern Ireland • 7 months agoIt won’t display anything in the basket
Ederny, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Won’t go thro to Clearpay
Z
Farnborough, United Kingdom of Great Britain and Northern Ireland • 7 months agoCan’t checkout
Katie windsor
Swindon, United Kingdom of Great Britain and Northern Ireland • 7 months agoWon’t let me check out
Lou
Maryport, United Kingdom of Great Britain and Northern Ireland • 7 months agoCan't check out
Pilham, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Wont allow me to check out ! Got circle of death
Paul Littledyke
Hemingford Grey, United Kingdom of Great Britain and Northern Ireland • 7 months agoI have been trying to order something on and off for 24 hours.
Tried PC, laptop, and phone but still get an error message when trying to check out.
, • 7 months ago
Cannot click on anything
NC
Hamilton, United Kingdom of Great Britain and Northern Ireland • 7 months agoCan’t put items in basket or checkout
margaret..rowell.10@gmail.con
Hebron, United Kingdom of Great Britain and Northern Ireland • 7 months agoJd sports app will not work
Kilrea, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Won’t go to checkout just constant blank screen
Gillian Newman
Coventry, United Kingdom of Great Britain and Northern Ireland • 7 months agosite keeps freezing and apply button for discount code doesnt work
Karen young
Maidenhead, United Kingdom of Great Britain and Northern Ireland • 7 months agoWont go further than trying to get me to secure website
London, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Not accepting anything
K
Bodmin, United Kingdom of Great Britain and Northern Ireland • 7 months agoWon’t let me check out, problem with network request. Have a problem every time I use this website
Glasgow, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Can place an order
Harry
Balderton, United Kingdom of Great Britain and Northern Ireland • 7 months agoNot adding anything to my basket
Bradford, United Kingdom of Great Britain and Northern Ireland • 7 months ago
not letting me add anything to basket
Llandrillo-yn-Rhos, United Kingdom of Great Britain and Northern Ireland • 7 months ago
It will not load to the check out page.
Reading, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Both website and app not working when going to checkout
Reading, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Checkout issues
Stuart
Cambridge, United Kingdom of Great Britain and Northern Ireland • 7 months agoCrashes and when not crashing does not respond to any item “clicks”
Sandra halls
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 8 months agoDoes not work
Helen
Loughborough, United Kingdom of Great Britain and Northern Ireland • 8 months agocannot checkout
London, United Kingdom of Great Britain and Northern Ireland • 8 months ago
Jd sports website frozen
A MacDonald
Knockando, United Kingdom of Great Britain and Northern Ireland • 8 months agowas on website then it told me access was denied???
Kath Pauls
Manchester, United Kingdom of Great Britain and Northern Ireland • 8 months agoWebsite keeps stalling when on apple Mac but ok from my phone.
Leeds, United Kingdom of Great Britain and Northern Ireland • 8 months ago
Can’t order as just freezes on first page
N. Lee
Sheffield, United Kingdom of Great Britain and Northern Ireland • 8 months agoCannot search online store
Deganwy, United Kingdom of Great Britain and Northern Ireland • 8 months ago
Website frozen/not working 27/8/23
Jo
Warrington, United Kingdom of Great Britain and Northern Ireland • 8 months agoWill not load up payment page at checkout
Jake
Manchester, United Kingdom of Great Britain and Northern Ireland • 8 months agoNot loading
Paige M
Sheffield, United Kingdom of Great Britain and Northern Ireland • 8 months agoWon’t let me pay for anything, keeps saying “status invalid” and I have tried multiple cards and multiple forms of payment (e.g Apple Pay and secure card checkout)
Farnborough, United Kingdom of Great Britain and Northern Ireland • 8 months ago
Saying sorry you are in a queue
London, United Kingdom of Great Britain and Northern Ireland • 8 months ago
wont let me check out
Kasim
Warrington, United Kingdom of Great Britain and Northern Ireland • 8 months agoSays access denied when i try to click website. was working literally 2 mins before