Is Bt.com down - April, 2024?

BT Outages and Status
BT Logo

BT is a provider of communications services, such as voice, data, and video. BT offers a range of products and services for both consumers and businesses, including fixed line phone services, broadband, mobile services, and television packages.

Last check: Just Now |

URL Checked:

https://www.bt.com/

Last Down:

Down (Right Now)

Response Time:

no response

bt.com outages reported by users in the last 24 hours

Possible BT outages reported in the last 24 hours!

This chart shows the number of BT outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

BT Outage Locations

Location

Reports

Last Reported

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Romford, England, GB

1052

15 hours ago

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Aberaeron, Wales, GB

76

14 days ago

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Giffnock, Scotland, GB

80

15 days ago

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Avignon, Provence-Alpes-Côte d'Azur, FR

1

2 months ago

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Culmore, Northern Ireland, GB

21

2 months ago

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Málaga, Andalusia, ES

3

2 months ago

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New York, New York, US

3

3 months ago

NL Flag Icon

Amsterdam, North Holland, NL

1

4 months ago

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El Kef, Kef Governorate, TN

1

4 months ago

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Budapest, Budapest, HU

2

4 months ago

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Ardee, Leinster, IE

1

6 months ago

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Palmela, Setúbal, PT

1

6 months ago

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Marmaris, Mugla, TR

1

8 months ago

FR Flag Icon

Montlucon, Auvergne-Rhone-Alpes, FR

1

10 months ago

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, ,

12

ago

Most common BT problems reported by users

0

Internet

62

Television

38

TV Streaming

Are you experiencing issues with BT right now?

Is bt.com not working for you? If you are having issues with BT, please use one of the options below to report a problem with the service

Bt.com website response status history

Date and Time

Response Time

Status Code

26 Apr 2024 - 21:45

no response

400

26 Apr 2024 - 16:21

no response

400

26 Apr 2024 - 10:51

no response

400

26 Apr 2024 - 06:12

no response

400

25 Apr 2024 - 23:08

no response

400

25 Apr 2024 - 18:03

no response

400

25 Apr 2024 - 12:49

no response

400

This table shows the bt.com outage requests and response browser checks executed automatically by the SiteDown service. All data in the table is in the UTC time zone. If BT is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

General Tips to Fix an Bt.com

  • Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join BT Discussion

Suggestions? Issues? Outages?
Please share your BT experience with other users around the globe.

GR Flag Icon

Liz Curphey

Athens, Greece 14 hours ago

Hi there
I am currently experiencing problems accessing my BT email account on all three of my devices. I am in Greece. Could you please get back to me with an update via lizcurphey@icloud.com.
Thank you.

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DF

Shepton Mallet, United Kingdom 3 days ago

Access constantly denied. Site must be down.

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Heidi John

Kuala Lumpur, Malaysia 5 days ago

When logging on to my email, it keeps asking me to complete to show I am not a robot even though I have done so already and a tick shows that I have completed it.

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Lukas

London, United Kingdom 2 weeks ago

From yesterday its doesnt work internet wifi signal

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Sue

Whitchurch, United Kingdom 2 weeks ago

Locked out

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Steven

London, United Kingdom 2 weeks ago

2024 no internet,this is not axetable

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London, United Kingdom 2 weeks ago

WiFi down

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Karen

Merton, United Kingdom 2 weeks ago

Can't call out

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B arnold

Chipping Ongar, United Kingdom 2 weeks ago

Can,t make calls or get on the Internet from my mobile phone

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Claire

London, United Kingdom 2 weeks ago

Fed up

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andy

Derby, United Kingdom 2 weeks ago

the Internet in hereford has gone down how longs it gunna be out

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Krisztina Forray

Bournemouth, United Kingdom 3 weeks ago

Internet down and back every 2 minutes in BH25HL

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Phil

Daventry, United Kingdom 3 weeks ago

Cannot access email

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Karen Morter

Kirkburton, United Kingdom 3 weeks ago

Temporary locked out
Can’t log in at all

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g

Manchester, United Kingdom 4 weeks ago

m45 no bt broadband

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John pullan

Chesterfield, United Kingdom 4 weeks ago

Phone not working

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J Liang

Southwark, United Kingdom 4 weeks ago

No broadband

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R B WEBB

Brighton, United Kingdom 1 month ago

No BT Email today CO4 5LL

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Fulham, United Kingdom 1 month ago

When do you expect reconnection?

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Kay rudd

Fulham, United Kingdom 1 month ago

Why do I have no Internet or phone lines de55 6bx
How long am I looking at being without my services

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Scotty

Stoke-on-Trent, United Kingdom 1 month ago

still unable to log on my BT email account

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Kirsty

Livingston, United Kingdom 1 month ago

Talk21 email down

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Martin

London, United Kingdom 1 month ago

BT email not working at 10.18am 22/2/2024

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Southam, United Kingdom 1 month ago

too many requests message

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Stef

Southport, United Kingdom 1 month ago

email login

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Glasgow, United Kingdom 1 month ago

Internet completely down

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Fiona

Edinburgh, United Kingdom 1 month ago

My wifi is going off and on like a toy.my post code is eh395pq.

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Dean Swinnerton

Leeds, United Kingdom 1 month ago

BT internet down from 3:30pm 20/03/24

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Alex Daymond

Bath, United Kingdom 1 month ago

cannot access

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Ali

Warlingham, United Kingdom 1 month ago

Apps not working

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Holywell Green, United Kingdom 1 month ago

BT sort your shit out

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Wainfleet All Saints, United Kingdom 1 month ago

Slow Internet speeds

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'Irene griffiths )

Arona, Spain 1 month ago

,Not been able to send or receive e mails

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Adam barrett

Findern, United Kingdom 1 month ago

Internet completely down

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Cosgrove

Waltham Forest, United Kingdom 1 month ago

BT broadband not connecting

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Chris

Wareham, United Kingdom 1 month ago

Connection problem (btinternet) showing on kindle fire - and have no e mail service

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K mclaughlin

Mangotsfield, United Kingdom 1 month ago

Appalling

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Steve Benjamin

Paignton, United Kingdom 1 month ago

No internet

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Horsham, United Kingdom 1 month ago

Cannot trdt

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Ph

Birmingham, United Kingdom 1 month ago

No internet

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Mr Newman

Poole, United Kingdom 1 month ago

NO email in DT117PA

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Mrs C Reynolds

Tamworth, United Kingdom 1 month ago

Unable to access my bt emails. Error message server unavailable

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Brian Belleini

Tamworth, United Kingdom 1 month ago

I can't access my talk21 email account or any bt Web address - why

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Janet Ingham

Cleator Moor, United Kingdom 1 month ago

unable to login to btmail

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Jayne Searle

Peterborough, United Kingdom 1 month ago

Why can’t I log in to see my emails when there is nothing wrong with my WiFi connection?

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Torquay, United Kingdom 1 month ago

unable to get to email comes up with error

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Simms

London, United Kingdom 1 month ago

Email and BT.com site unreachable for 2hrs now! Any advice?

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Hyde, United Kingdom 1 month ago

Can't connect to bt log in page

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John Eriksen

East Grinstead, United Kingdom 1 month ago

Bt email down cannot login

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Richard Haywood

Barrowford, United Kingdom 1 month ago

no broadband

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Rhydian Williams

Bristol, United Kingdom 1 month ago

Internet not working dns server not found

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Wheeler

Battle, United Kingdom 1 month ago

We are unable to access the BT front page before logging in

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Mackenzie Driscoll

Rochdale, United Kingdom 1 month ago

bt.com 404 error, all other parts of website look to be working

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Alan Jones

Bilston, United Kingdom 1 month ago

On edge on macbook air it gives pages of letters and numbers all over the screen but no information?

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Camberley, United Kingdom 1 month ago

Hello - can't access www.bt.com so unable to access webamil since 10 am on 04 March 2024.

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Tam

Manchester, United Kingdom 1 month ago

Bradford

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Ian

Staverton, United Kingdom 1 month ago

I cannot use my by emails on any device.

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Lisa

Coalville, United Kingdom 1 month ago

BT landline down from Monday 26 Feb 2024. No internet. Thought it was a faulty router so purchased a new one. It's Weds 28 Feb 2024. Spent 5 hours trying to speak to a human at BT. Finally got a number that worked for an advisor on my mobile. She said there was a MOS (major service outage) on some lines in the Raynes Park/Wimbledon area (London SW20/SW19) that would be fixed by Thursday 29 Feb. BUT on one BT site the date given was 7 March!!! Compensation will be due to us I think.

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Lindsay

London, United Kingdom 2 months ago

No reliable Internet since 24/02 at 21:00. BT.

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Diane

Nottingham, United Kingdom 2 months ago

BT emails wont load on my PC but I can view them on my phone. On my PC it keeps coming up with timed out cant see any emails at all

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Bradley

Bristol, United Kingdom 2 months ago

Can't connect to the Internet

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Nick

Birmingham, United Kingdom 2 months ago

My bt broadband has been on and off for the last few weeks, ever since virgin dug up the path to lay their own high speed cables. Might have damaged bts line feed. Might as well drop bt and go with virgin at this rate. Impossible to use computer, etc. Been a bt customer all my life, with few issues and now its awful.

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Philip

Milton Keynes, United Kingdom 2 months ago

Absolutely terrible internet service in Copthorne Road Shrewsbury,

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Craig

Saint Leonards-on-Sea, United Kingdom 2 months ago

BT email has been down all day!!

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Chris

Kensington, United Kingdom 2 months ago

Internet is working generally, but the bt.com website won't open.

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Nottingham, United Kingdom 2 months ago

No advance notice that they were going to do maintenance

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Romsey, United Kingdom 2 months ago

Website down and emails won’t send

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Enya

Keighley, United Kingdom 2 months ago

Internet not working

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Laz

London, United Kingdom 2 months ago

Internet down all day

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Bristol, United Kingdom 2 months ago

Not working

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Mandy warrior

Harringay, United Kingdom 2 months ago

No Internet again

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Brixton Hill, United Kingdom 2 months ago

Been two days! Please fix the wifi

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Janice Lilley

York, United Kingdom 2 months ago

No incoming emails being received and any outgoing emails are stuck in the outbox unable to be delivered 15 Feb 2024

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J

Newham, United Kingdom 2 months ago

Writtle Chelmsford

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Mary Walker

Bournemouth, United Kingdom 2 months ago

Email not working on my mobile and computer

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Newham, United Kingdom 2 months ago

Router is on with blue light but no Internet since Saturday morning...bt say no issues but I know multiple people having same issue! They are now sending an engineer out...

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Jodie

Harrow, United Kingdom 2 months ago

No Internet for 12 hours in Blackpool

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Julie

Hinckley, United Kingdom 2 months ago

Liverpool 15 no internet
Anyone else same issue

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RC

Prayssac, France 2 months ago

no email

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Dlperry

Burton-on-Trent, United Kingdom 2 months ago

No phone or internet in the De12 area. This is the 2nd time in Two weeks

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Sjaak

Congleton, United Kingdom 2 months ago

No bt Internet north of manchester

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Ken Johnston

Málaga, Spain 2 months ago

Tells me I am on basic email service. Cannot sign in

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London, United Kingdom 3 months ago

BT Broadband reported down un York 16:32 Friday, 26 January 2024 with an estimated fix time of 23:59 Saturday, 27 January. Why is it taking that long?!

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Edinburgh, United Kingdom 3 months ago

won't accept my username and password

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Sellars

Sheffield, United Kingdom 3 months ago

No internet since 10th Jan . BT keep putting back fault fix date

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Mrs E M Moss

Westbury, United Kingdom 3 months ago

Can't get box to work with TV. Yesterday had a system update now not working

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Charles Nwamu

Southwark, United Kingdom 3 months ago

I have no internet

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Stuart

Bury St Edmunds, United Kingdom 3 months ago

Fix it so slow

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Southwark, United Kingdom 3 months ago

No Internet since 3pm yesterday

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Repton derbyshire

Southwark, United Kingdom 3 months ago

We have no WiFi internet or telephone mobile or otherwise today 13 January. We have not had any services for a few hours now and not able to make contact. What a shambles

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Newham, United Kingdom 3 months ago

Orange on router for about 2 hours

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London, United Kingdom 3 months ago

Internet down In Ashby de la Zouch and Swadlincote

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Anj

Leeds, United Kingdom 3 months ago

I can't get anything on my TV, not even my recorded programmes

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Bristol, United Kingdom 3 months ago

No but internet for over 2 hours now

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Jane

New York, United States 3 months ago

I have been unable to login in to or access my email account since 2023.12.24.

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Paul smith

Birmingham, United Kingdom 3 months ago

Outage started around 10am

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Paul Nicholson

Bristol, United Kingdom 3 months ago

I can report my landline down on a Sunday but not my internet/broadband

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Joe

Cricklewood, United Kingdom 3 months ago

Broxbourne no boardband for a few days

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Ton

Gloucester, United Kingdom 3 months ago

No BT broadband in hanwell since 28th December

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Hackney, United Kingdom 3 months ago

No internet

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Hagen

Newcastle upon Tyne, United Kingdom 3 months ago

No internet from 07:00am on the 30th of December 2023. Durham Dh7 0ej area.

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Marian Bell

Newcastle upon Tyne, United Kingdom 3 months ago

No internet

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Kay Lennon

Ayr, United Kingdom 3 months ago

BT broadband not working. Difficulty in connecting. Says "unable to connect to the network Unknown issue has occurred.

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Colin Mullen

Swadlincote, United Kingdom 4 months ago

I have been unable to receive emails since 25 12.23. It states that the server is unable to access the emails. When is the problem going to be fixed as I am awaiting an overseas email?

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Cirencester, United Kingdom 4 months ago

BT app not working on phone

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Liz

Melton Mowbray, United Kingdom 4 months ago

Cannot log in

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Jeanette

Sale, United Kingdom 4 months ago

Internet dropping off all the time.

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Shelagh Fraser

Leven, United Kingdom 4 months ago

Apps not working
Bt player not working
Films unavailable

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Darc420

Earls Court, United Kingdom 4 months ago

Bt gotten terrible now it's run by EE considering Bt's supposed to be the best coz open reach they've made It the worst as they want to prioritise they're own EE broadband network n forget about who they've partnered with n leave it in ruin that's how they operate its disgusting O2s even worse but all these mobile companies think they can treat they're customers like dirt

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Manchester, United Kingdom 4 months ago

Can't access the BT website

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Brandon Dsouza

Newham, United Kingdom 4 months ago

WiFi down. PLEASE DO SOMETHING

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Dewsbury, United Kingdom 4 months ago

Been down a whole day now!!

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Redruth, United Kingdom 4 months ago

Down

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Rob Jones

Caernarfon, United Kingdom 4 months ago

My BT is not working

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Cherry

London, United Kingdom 4 months ago

Major outage not just across NW london. It’s an open reach problem that BT are aware of.

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Lytham St Annes, United Kingdom 4 months ago

Confirmed outage.
Glasgow

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Alan Ball

Bishop Auckland, United Kingdom 4 months ago

No internet or phone

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Ian

Pontypridd, United Kingdom 4 months ago

Bt tv not loading

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Biboreham@gmail.com

Enfield, United Kingdom 4 months ago

Continous ringing on incoming caĺls

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Paul

Sevenoaks, United Kingdom 4 months ago

No Internet and no phone

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London, United Kingdom 4 months ago

No email via app

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GEOFF AMEY

Callington, United Kingdom 4 months ago

internet dopwn in New ALRESFORD HAMPSHIRE

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Kay

Leicester, United Kingdom 4 months ago

Bt out spalding lincs

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Ant

Newport, United Kingdom 4 months ago

No WiFi since 6am in hereford area

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Michelle

Ealing, United Kingdom 4 months ago

Total blackout of internet

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Lucy Day

Islington, United Kingdom 4 months ago

No Internet since yesterday

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Tony Mock

Fulham, United Kingdom 4 months ago

Can't make outgoing calls from my landline.

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Donald Smith

Sandwick, United Kingdom 4 months ago

cannot login by email

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Aimee

London, United Kingdom 4 months ago

Not had internet all night and all morning. This has happened several times this week!!!

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London, United Kingdom 4 months ago

Don't seem to be able to log in?

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Annie

London, United Kingdom 4 months ago

not able to access

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Stu

Martlesham, United Kingdom 4 months ago

Why is my WiFi constantly dropping out

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david aspden

Haverfordwest, United Kingdom 4 months ago

unable to download bills

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Ron

Sheffield, United Kingdom 5 months ago

No dialing tone

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Steve

Needingworth, United Kingdom 5 months ago

H D pixelated, normal OK

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Stressed

Tower Hamlets, United Kingdom 5 months ago

No Internet since 2am and told estimated repair time Thursday 30th November.

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kate

Ayr, United Kingdom 5 months ago

went your try to login in it is just going around and not doing anything , i been like these for 2 days not been fix kate in ayrshire

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Kim

Hackney, United Kingdom 5 months ago

Absolutely no internet at all

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Emily morgan

Birmingham, United Kingdom 5 months ago

No WiFi again

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Bromsgrove, United Kingdom 5 months ago

Connection not private....issue when trying to get email access

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Michelle crocker

Hengoed, United Kingdom 5 months ago

Bt app down in caerphilly south wales

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London, United Kingdom 5 months ago

cannot access my account

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Stroud, United Kingdom 5 months ago

Can't log in to bill keeps saying there's a technical issue been like this for weeks.
BT charge a fortune quick enough to remind you that you owe them money but when there are problems at there end all they seem to is sit on there arses and do bugger all to fix it.

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Andy

Eastleigh, United Kingdom 5 months ago

Whats going on

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Doreen gill

Cowdenbeath, United Kingdom 5 months ago

landline not responding

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keith nicholson

Halifax, United Kingdom 5 months ago

LS15 Email been down for SIX days.

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Bs

Tower Hamlets, United Kingdom 5 months ago

Bs bt

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Chelmsford, United Kingdom 5 months ago

Hasn't loaded now for a last 4 days

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N/A

Royal Leamington Spa, United Kingdom 5 months ago

Unable to access My BT pages

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Austin powers

Bath, United Kingdom 5 months ago

Can't log on to bills

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Jean Saunders

Warwick, United Kingdom 5 months ago

Not receiving emails for the last few days

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Southwark, United Kingdom 5 months ago

No internet for 2 days !

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Birmingham, United Kingdom 5 months ago

Stratford upon Avon WiFi box not connecting

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Catherine Carter

Milton Keynes, United Kingdom 5 months ago

Unable to connect to BT.com

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Mrs Henson

Bristol, United Kingdom 5 months ago

Can not make or receive calls

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Ethan

Hackney, United Kingdom 5 months ago

Internet down in torquay Devon in england

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Herbert Sweetnam

Wilton, United Kingdom 5 months ago

bill won't load

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johhny

Croydon, United Kingdom 5 months ago

its not working i was playing fifa

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Sarah

Leeds, United Kingdom 5 months ago

No internet at all

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Jamie

Leicester, United Kingdom 5 months ago

Internet has gone off

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Wendy

Chesterfield, United Kingdom 5 months ago

down in Nottingham

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Mrs Marcia Cooper

Bridgend, United Kingdom 5 months ago

cannot access my email atcooper849@btinternetcom since yesterday

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Manchester, United Kingdom 5 months ago

Internet down since yesterday

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CH

Urmston, United Kingdom 5 months ago

I'm being spammed with text messages every few seconds with authentication codes and I am unable to log in to the website to report it

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....

Salford, United Kingdom 5 months ago

...

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Ian Clark

Carlisle, United Kingdom 5 months ago

EE and BT are a total joke.
Past week hardly any service in Darlington area.

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Callander

Sutton, United Kingdom 5 months ago

Cannot connect to MyBt from various computers / mobiles

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Sevenoaks, United Kingdom 5 months ago

Cannot access BT.com website since yesterday 3/11/23

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Paignton, United Kingdom 5 months ago

tried to view and print my bt bill takes so long to open it gives up

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Roger

Sunderland, United Kingdom 5 months ago

Website unresponsive - pages won't load

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Ilford, United Kingdom 5 months ago

MyBT log in not loading. Has been like this for 3days now. Cannot log in at all

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Russell

Birmingham, United Kingdom 5 months ago

Login just looping

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Keith

Manchester, United Kingdom 5 months ago

can't log into my.bt.com

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Yvonne

Sydenham, United Kingdom 5 months ago

My BT down

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Andrew

Gloucester, United Kingdom 5 months ago

MyBT website extremely slow or totally unresponsive. Been like it for some days.

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Peter Reid

London, United Kingdom 5 months ago

I have been trying to pay my bill but page keeps timing out and won`t show billing page , i have tried a couple of web browsers and still having this problem

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Carshalton, United Kingdom 5 months ago

My bt not working

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Blackadder

Bath, United Kingdom 5 months ago

Is the web site playing up today
Get get on to pay bill

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AM

Bristol, United Kingdom 5 months ago

keeps dropping

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Ty

Belsize Park, United Kingdom 5 months ago

No WiFi

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Hornsey, United Kingdom 5 months ago

down again ..............

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victor billingham

Swindon, United Kingdom 5 months ago

website unobtainable

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Vincew

Hanwell, United Kingdom 5 months ago

Unable to access my bt for billing information etc, slow to login hangs up after a while.

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Iwona Brown

Sydenham, United Kingdom 5 months ago

cannot get into My BT

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Dave

Kettering, United Kingdom 5 months ago

My bt not working.

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London, United Kingdom 5 months ago

very slow unable to connect

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Rod Truji

Stevenage, United Kingdom 5 months ago

I cannot get pass the BTdotcom homepage if I am lucky enough to get that far.
The issue has been ongoing since this morning all the way right up until now!

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Dave

Oldham, United Kingdom 5 months ago

Unable to log in

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Gillian harvey

Evenwood, United Kingdom 5 months ago

Landline down for over a week. Not good when it will be back up.

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Red lights on router

Wembley, United Kingdom 5 months ago

Down

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G

City of Westminster, United Kingdom 5 months ago

Down

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Sam

Swansea, United Kingdom 5 months ago

Location: SA1, SWANSEA,
Provider: BT
Issue: Internet slow/below 1mb/s
Date:30/10/23 night to current (31/10/23)

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Tam

Salford, United Kingdom 5 months ago

Bye light, everything fine just extremely laggy and slow.

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London, United Kingdom 5 months ago

TNT sports not working

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Leyton, United Kingdom 6 months ago

Not working

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Fausio

Birmingham, United Kingdom 6 months ago

My WiFi stopped working

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Chris

Salford, United Kingdom 6 months ago

Wifi off all day

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Alan Clements

Ardee, Ireland 6 months ago

Issue: Internet and Phone Line are currently down.
Location: BT45 6JQ
Landline: 02879 418713
Cause: Telegraph Pole Damaged 21/10/23, 23:00approx.
Mobile No. 07828 026827 (Please call to discuss)

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Caz

Clerkenwell, United Kingdom 6 months ago

Internet down la11 6nn

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maria

East Grinstead, United Kingdom 6 months ago

BT email down 2023-10-21 10am

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P Heath

Nottingham, United Kingdom 6 months ago

In my opinion we should have been contacted about the problem before. We pay a monthly fee will we receive a refund

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Eirlys Thomas

Tredegar, United Kingdom 6 months ago

Unable to access my e mail account

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Rusty

Edinburgh, United Kingdom 6 months ago

Bt Internet down in glasgow

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Amy

Castletown, United Kingdom 6 months ago

Not working what am I paying for

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B Gough

Bishop's Stortford, United Kingdom 6 months ago

My email is weird
Won’t let me in without giving a new Name for my other computer

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fin

Hounslow, United Kingdom 6 months ago

dead

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Dave

Birmingham, United Kingdom 6 months ago

Internet down in Tipton area approx 2am

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Bekii

Plaistow, United Kingdom 6 months ago

No Internet for 24hrs

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Gary

London, United Kingdom 6 months ago

No broadband all day

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Lynda nicholls

Swindon, United Kingdom 6 months ago

No signal on tv can't access any freeview channels Quest

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Julia ford

Newport, United Kingdom 6 months ago

My bt tele has stopped working.

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Pk

Padstow, United Kingdom 6 months ago

No internet

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Thomas rieley

Plaistow, United Kingdom 6 months ago

No wifi

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Coniston, United Kingdom 6 months ago

Internet down In sutton surrey since 9am

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Bearsden, United Kingdom 6 months ago

Internet down blue light on box paying extra for nothing

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Draper

Brecon, United Kingdom 6 months ago

Can't connect amazon prime or I player channel 4 etc etc

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Sandra O'Brien

Ardglass, United Kingdom 6 months ago

Cannot access my Email or BT account

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Mrs Louise Owen

Slough, United Kingdom 6 months ago

I am unable to access my email account.
Account no. GB22869958

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AJ

Plaistow, United Kingdom 6 months ago

On the 3rd day of no Internet! what's going on and when will it be fixed?

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john charles

Lichfield, United Kingdom 6 months ago

internet broadband keeps loosing signal ?

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Margaret Threlfall

Lincoln, United Kingdom 6 months ago

Email down been authenticating since testerday

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Desmond Feighery

London, United Kingdom 6 months ago

TV problems again, happening too often!

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Jane

Farnborough, United Kingdom of Great Britain and Northern Ireland 6 months ago

I have no internet . I live in Worthing West Sussex. Postcode BN114PF

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Hebben

Leeds, United Kingdom of Great Britain and Northern Ireland 6 months ago

BT tv not working but WiFi is fine

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A mcphee

Campbeltown, United Kingdom of Great Britain and Northern Ireland 6 months ago

DNS not responding

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John waterworth

Welby, United Kingdom of Great Britain and Northern Ireland 7 months ago

Bt shocking as always, wouldn't recommend their WiFi service to anyone, unsatisfied customer.

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A Fowler

Lintz Green, United Kingdom of Great Britain and Northern Ireland 7 months ago

very slow only 2 BARS

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Gary

Manchester, United Kingdom of Great Britain and Northern Ireland 7 months ago

Internet down in CW9. POST CODE

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Maggie Doyle

Brighstone, United Kingdom of Great Britain and Northern Ireland 7 months ago

WD6

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Ron

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

My internet has been down since Sunday, MK5 postal code area. Local hotspot works although not secure.

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Jan

Reading, United Kingdom of Great Britain and Northern Ireland 7 months ago

Bolton England Been down 2 days

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Samantha Smith

Wilton, United Kingdom of Great Britain and Northern Ireland 7 months ago

Internet keeps going pink purple

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Mmcd

Brighton, United Kingdom of Great Britain and Northern Ireland 7 months ago

Internet has been off since 1pm

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York, United Kingdom of Great Britain and Northern Ireland 7 months ago

Internet drops and not getting speeds in line with contract

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Sarah Osullivan

Witham, United Kingdom of Great Britain and Northern Ireland 7 months ago

No signal

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R Nicholson

Manchester, United Kingdom of Great Britain and Northern Ireland 7 months ago

No email

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Lynne Baseley

Lincoln, United Kingdom of Great Britain and Northern Ireland 7 months ago

Internet keeps going off yesterday and today, off for the second time now

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Adam

Brighton, United Kingdom of Great Britain and Northern Ireland 7 months ago

No internet

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Quethiock, United Kingdom of Great Britain and Northern Ireland 7 months ago

None of my subscription tv channels are working

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Charkes

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

Phone won’t ring or take incoming calls

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Simon

Walls, United Kingdom of Great Britain and Northern Ireland 7 months ago

BT home page totally unresponsive, can't send or receive mail, nothing working

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Abingdon, United Kingdom of Great Britain and Northern Ireland 7 months ago

Won’t ring

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Eric

Sheffield, United Kingdom of Great Britain and Northern Ireland 7 months ago

BT box cycling trying to boot up.
Tried power cycle, no change

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Lorna Campbell

Birmingham, United Kingdom of Great Britain and Northern Ireland 7 months ago

Our phone and Internet is not working at all.

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Neil

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

The BT mail is not working on the 'send button' for emails so you can't send emails from your desktop. Crazy.

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GD

Enniskillen, United Kingdom of Great Britain and Northern Ireland 7 months ago

No internet/broadband at 2 work locations KY1 areas Kirkcaldy

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atttim

Bournemouth, United Kingdom of Great Britain and Northern Ireland 8 months ago

No phone signal dead at master skt.
Bband seems ok

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Colin hanney

Gosport, United Kingdom of Great Britain and Northern Ireland 8 months ago

TV WiFi not working have tried everything please help.

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Steve

Newport, United Kingdom of Great Britain and Northern Ireland 8 months ago

Cf3 6xj all systems down

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B

Mount Pleasant, United Kingdom of Great Britain and Northern Ireland 8 months ago

Internet down yet again ,for full 2 days have had no Internet now , very unreliable

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JG

Abingdon, United Kingdom of Great Britain and Northern Ireland 8 months ago

Had almost useless broadband for the last 2 1/2 months and have had several engineers out to check. Both external and internal ones have said conflicting explanations. But none have actually fixed the problem. What is going on?

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Caroline boscoe

Cambridge, United Kingdom of Great Britain and Northern Ireland 8 months ago

No broadband

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Glasgow, United Kingdom of Great Britain and Northern Ireland 8 months ago

Down on Birmingham since early pm. Just rang BT number and message says ur will be fixed in 5 hours! Nothing on their site though

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Robert sanger

Kenn, United Kingdom of Great Britain and Northern Ireland 8 months ago

We have been without landline in Hutton Weston since 27th July Bt have been little help at keeping us informed and keep fobbing us off saying it will be back within 48 hours .we rely on our landline , only using our Ancient PAYG mobiles for emergencies at
40p a minute , we have a very low opinion of BT
service

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Colchester, United Kingdom of Great Britain and Northern Ireland 8 months ago

No internet connection

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Bournemouth, United Kingdom of Great Britain and Northern Ireland 8 months ago

Broadband down.

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Northampton, United Kingdom of Great Britain and Northern Ireland 8 months ago

Not working

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Rich S

Derby, United Kingdom of Great Britain and Northern Ireland 8 months ago

Cannot sync BT mail on my android phone. Stopped working 3rd August 2023 pm.

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Borehamwood, United Kingdom of Great Britain and Northern Ireland 8 months ago

Bt down not due back until Monday, no reason give.

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Jay

Manchester, United Kingdom of Great Britain and Northern Ireland 8 months ago

Been in touch with my provider as internet went down at 12.30 Friday 28 july. Provider advised BT have an outage issue in Weston Super Mare.

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Weston-super-Mare, United Kingdom of Great Britain and Northern Ireland 8 months ago

Business phone and broadband down. Number is 03301740740. Help please ??

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Tim beans

Bradford, United Kingdom of Great Britain and Northern Ireland 8 months ago

Devices continuously connecting a disconnecting

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Karen R

Shrewsbury, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet for at least one hour

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Christina

Bournemouth, United Kingdom of Great Britain and Northern Ireland 9 months ago

No phone since last Tuesday and no internet

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Fletcher

, 9 months ago

De5 3bj broadband down

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Robert Markham

, 9 months ago

BT Sport Not Working

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Paul Mann

Derby, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet service following power cut

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Jen

Maidenhead, United Kingdom of Great Britain and Northern Ireland 9 months ago

My internet has been down since before 8am today and still not fixed. Supposed to have been fixed by 9pm

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Mark

Warrington, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet

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Swoodcock

Leicester, United Kingdom of Great Britain and Northern Ireland 9 months ago

Phone or working today

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W mccormick

Ranish, United Kingdom of Great Britain and Northern Ireland 9 months ago

Will not let me open my emails

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Swansea, United Kingdom of Great Britain and Northern Ireland 10 months ago

BT TV playing music with an apology message on screen.

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Dave adams

Warrington, United Kingdom of Great Britain and Northern Ireland 10 months ago

Bt sport channels ok but no sky sport channels working

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Ahmed

Warwick, United Kingdom of Great Britain and Northern Ireland 10 months ago

Sky sports channels not coming on? All other channels working

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Mike b

London, United Kingdom of Great Britain and Northern Ireland 10 months ago

Bt sport down on phone

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G Hill

Exeter, United Kingdom of Great Britain and Northern Ireland 10 months ago

No internet

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Billy

Belfast, United Kingdom of Great Britain and Northern Ireland 11 months ago

Internet went down about 4.45 Tuesday 16th. On BT site says all up and working.But people in my area are no up.

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Boxgrove, United Kingdom of Great Britain and Northern Ireland 11 months ago

Website and BT Sport unavailable

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Matt

Leicester, United Kingdom of Great Britain and Northern Ireland 11 months ago

Can't access BT.com. Northampton. Anyone else finding it a problem?

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Frequently Asked Questions

It seems that the website Bt.com might be experiencing temporarily outage

If you are experiencing slow performance while using Bt.com, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.