Is Asda.com down - May, 2024?
Asda Outages and Status
Asda is a British supermarket retailer, with stores located across the United Kingdom. It is one of the leading grocery retailers in the country, offering a wide range of products for customers to purchase, including fresh produce, dairy, frozen food and general merchandise.
Joan
Liverpool, United Kingdom • 6 days agoVery difficult to access my upcoming order. Also getting charged for my delivery when I have a yearly pass.
Lesley
Marlow, United Kingdom • 1 week agoCan't pay
Reading, United Kingdom • 1 week ago
Unable to take payment but card and bank details all fine.
Andrew
Hackney, United Kingdom • 1 week agoUnable to login to app - asks for username & password for contract user then goes to Asda login screen (never used to) I have no idea what it is asking for
Pauline
Southampton, United Kingdom • 1 week agoOnce again ap not working no points been added but managed to spend £10.00p voucher they took that OK, but cannot add rewards once again ,I am feed up having to phone up to sort this out
Wickford, United Kingdom • 1 week ago
Rewards not loading
Carley
Belfast, United Kingdom • 1 week agoTrying to do a food shop, but late at night but still had slots for this afternoon but I Can’t check out my shopping checked my bank has money but still can’t check out.
Lilian
Sheffield, United Kingdom • 1 week agoCant get in to order my food order keeps saying tryagain
Lizzie
Prescot, United Kingdom • 2 weeks agoCannot checkout .Does not recognise card even though it is the card I have used for a few years. Customer service useless . Sort it out Asda .
Hannah
Batley, United Kingdom • 2 weeks agoGeorge checkout not working
Michael
Wakefield, United Kingdom • 2 weeks agoAsda rewards not working at Benton, Newcastle. Told system is down and yr points cannot be added later. Not good enough.. Asda sort it out and at least allow points to scanned or added at next shop. Tesco and Aldi don't have these problems.
Aldershot, United Kingdom • 2 weeks ago
Asda rewards app hasn't pulled through my blue light discount from yesterday.
Catherine Dunabie
Swindon, United Kingdom • 2 weeks agoI was unable to pay using my gift card Asda Orbital, rewards app down too
Louise
Winchester, United Kingdom • 3 weeks agoCannot authorise payment for amendments to order
Christine
Wigan, United Kingdom • 4 weeks agoCheck outs not scanning evouchers had to leave shopping plus rely on using evoucher not good.
DebraDonovan
Bury St Edmunds, United Kingdom • 4 weeks agoApp scanned but needed assistants number. Then no milestones added or blue light discount added
Sandra w
Chester, United Kingdom • 1 month agoCan't log in to my home delivery account saying it has locked me out &to change my password
John Gray
Derby, United Kingdom • 1 month agoUnable to book a delivery date past April 8th on App and website
Bb
Ashington, United Kingdom • 1 month agoNot recognising my card.
F
Blackburn, United Kingdom • 1 month agoShopping slots not updating. Usually I can book slot on a Monday for a Monday in 2 weeks time. Not today
Carol McGrahan
Sunderland, United Kingdom • 1 month agoCannot use Asda rewards voucher creation
Kings Lynn, United Kingdom • 1 month ago
Taken payment but just says order pending. No email confirmation received
Claire-louise groom
Nuneaton, United Kingdom • 1 month agoCannot open asda money app
Aldershot, United Kingdom • 1 month ago
Can’t check out for last 25 hours
Brighton, United Kingdom • 1 month ago
Can load a bundle onto my asda mobile app
Andy Clover
Belper, United Kingdom • 1 month agoHaven't been able to use Asda app now for About 24hrs.
Tried buying an e-voucher on the website site but it won't let me put anything in the basket.
Jackie
Prescot, United Kingdom • 1 month agoSaying bank details not recognised when I use it every week
Manchester, United Kingdom • 1 month ago
Can’t login
Christine Smith
Morriston, United Kingdom • 1 month agoCredit card app not loading
Leeds, United Kingdom • 1 month ago
unable to take payment canceled order
Brighton, United Kingdom • 1 month ago
Unable to log into
account
Rachel
Swadlincote, United Kingdom • 1 month agoAsda mobile app not working,won’t show any bundles to purchase?
Walsall, United Kingdom • 1 month ago
Wtf
Mrs Patricia King
Nottingham, United Kingdom • 1 month agoKeeps saying my card is not right,when I know it is three different people have tried but it still keeps saying card not recognised
Al
Southport, United Kingdom • 2 months agoChecks out fine then says action needed on card details even though they are correct
Wigan, United Kingdom • 2 months ago
Unable access to order asking for email and password
Kendal, United Kingdom • 2 months ago
Order in basket but wont let me insert my security code.
Frank Spiers
Bathgate, United Kingdom • 2 months agoCurrently you can't log in and when you try your browser goes into into an endless loop of "Sign In" pages that don't work !!!
Bang goes the order and delivery slot I was in the middle of making...
Tony PITTAM
Kenilworth, United Kingdom • 2 months agocant log in to asda
Dudley, United Kingdom • 2 months ago
Message saying site down
MIKE
Swanscombe, United Kingdom • 2 months agoWEBSITE KEEPS LOGGING ME OUT
L A
Southampton, United Kingdom • 2 months agonot loading
Dc
Bournemouth, United Kingdom • 2 months agoUnable to log in
Gem
Stroud, United Kingdom • 2 months agoApp and log in details and ordering not working
Denise Shaw
Preston, United Kingdom • 2 months agoCan't get in to online shopping site
S evans
Portsmouth, United Kingdom • 2 months agoWon't let me pay for amendments to my list
High Wycombe, United Kingdom • 2 months ago
Can’t log in
Chris. B
Pembroke Dock, United Kingdom • 2 months agoUnable to connect to my account online. Seems to be operating, in a 'loop'. unable to progress beyond login.
Alan
Sheffield, United Kingdom • 2 months agoLog into my shopping orders, screen flickers and goes back to lof in screen. happened 20+ times.
Deborah Todd
Southend-on-Sea, United Kingdom • 2 months agoJust got to the end of my shopping and it threw me out.
Rosie
Wakefield, United Kingdom • 2 months agoWon't let me see my tracking for my order, website keeps reloading constantly
s
Hartlepool, United Kingdom • 2 months agokeeps logging me out
Jane Smith
St Austell, United Kingdom • 2 months agoWebsite not loading, tries then loops over and over but never loads the page.
Stockport, United Kingdom • 2 months ago
I can’t request a refund because it says my shopping is still out for delivery.
Debbie Morgan
Cardiff, United Kingdom • 2 months agoCan't get refund as saying not delivery when I've had delivery but no chilled foods given
Worthing, United Kingdom • 2 months ago
Not taking payment
Rebecca Wilson
Sheffield, United Kingdom • 2 months agoDoesn't recognise card
Leicester, United Kingdom • 2 months ago
No confirmation of order emails being received. Again ......!!!!
Kelly
Rotherham, United Kingdom • 2 months agoBeen trying to get on asda app to order groceries for last few days and it’s not loading
Y
Southwark, United Kingdom • 2 months agoWhen you go to confirm payment it won't proceed
Michelle
Bournemouth, United Kingdom • 2 months agoCan't make a payment keeps asking me to change card, which I have
Anne
Omagh, United Kingdom • 2 months agoPayment won’t go through at checkout
London, United Kingdom • 2 months ago
Neen unable to log in , no one answering the phones at Customer Services
Burnley, United Kingdom • 2 months ago
Unable to log into app . Customer Services waiting time over an hour
w marshall
Preston, United Kingdom • 2 months agowrong number in my cvv box on checkout page.it has the number 123 in red. I've tried everything to clear it,with no success. is there a technical problem today with asda payments.?
john
Wandsworth, United Kingdom • 2 months agoNot recognising any payment method on any device
Jackie Blackmore
Stockport, United Kingdom • 2 months agoAsfa money app not working
Nigel
Murthly, United Kingdom • 2 months agoNo internet all day!!!!!
Granddad
Hatfield, United Kingdom • 3 months agoHatfield Herts can't order or arrange delivery
Helwan, Egypt • 3 months ago
Payment will not go through. Asda advised they have a problem which they are trying to fix. In meantime just have to keep trying to put Payment through
Stoke-on-Trent, United Kingdom • 3 months ago
Cannot make payement
Shelly
Bedlington, United Kingdom • 3 months agoApp will not load any info. It's been stuck for 24 hours that I know of.
Bridgend, United Kingdom • 3 months ago
Nor showing recent order
Louise Davies
Treharris, United Kingdom • 3 months agoCan’t see my app won’t load and says I hv £0 ? When I know I haven’t ?
Deborah Crawford
Plymouth, United Kingdom • 3 months agoMy app not working
Aberdeen, United Kingdom • 3 months ago
Asda app not loading
Ipswich, United Kingdom • 3 months ago
Booking delivery slot
Jacki
Hull, United Kingdom • 3 months agoNothing loading on the app, keeps saying reload then try again
Manchester, United Kingdom • 3 months ago
Im signed into my asda rewards app but it won't load
Kerri
Stockton-on-Tees, United Kingdom • 3 months agoUnable access rewards app
Brighton, United Kingdom • 3 months ago
Rewards app not working
Saltburn-by-the-Sea, United Kingdom • 3 months ago
My Asda rewards app is not loading and my wallet say's empty but I have money in there
Wigan, United Kingdom • 3 months ago
Unable to log on to credit card app
K
Chester-le-Street, United Kingdom • 3 months agoCan't checkout
Rose
Manchester, United Kingdom • 3 months agoCannot log in due to maintenance
Rebecca
Worksop, United Kingdom • 3 months agoCan't access credit card app
Claire Wood
Glasgow, United Kingdom • 3 months agoCan't access my card on the app.
Request password change and won't accept either
Diane Rodgers
Stoke-on-Trent, United Kingdom • 3 months agoApp not working
Pauline Hazelby
Sutton Coldfield, United Kingdom • 3 months agoUnable to access Asda website
Bob
Derby, United Kingdom • 3 months agoIssue re payment
Graham
Sale, United Kingdom • 3 months agoUnable to checkout 5/1 and 6/1.
Fred
Tamworth, United Kingdom • 4 months agoLogin not working
Ali
Hartlepool, United Kingdom • 4 months agoCan not log in to asda mobile
King
Tottenham, United Kingdom • 4 months agoAsda mobile app not working
Dewsbury, United Kingdom • 4 months ago
Not working
Kirsty
Nantwich, United Kingdom • 4 months agoEmail to say card declined- 3 other cards tried abd all declined- rep on phone says no issues their end yet 3 different cards with 3 different banks not working? Sort it out asda! It’s our Christmas food shop!
Ilford, United Kingdom • 4 months ago
App n website still down. Called and no one has a clue about what's wrong and when it will get fixed. My shipping arrives tomorrow but still can't amend my order.
Leanne Anderton
Manchester, United Kingdom • 4 months agoNot able to check out at all, been stuck on amending order for over 3 hours
Ilford, United Kingdom • 4 months ago
App and website won't amend order.
Ilford, United Kingdom • 4 months ago
Cannot amend order. Cannot checkout. Issue started on Friday and its just got worse.
Glasgow, United Kingdom • 4 months ago
Won’t amend order
JD
Peterborough, United Kingdom • 4 months agoUnable to convert Christmas Cashpot into vouchers
Mark
Carnforth, United Kingdom • 4 months agoApp won't allow payment to process, keeps asking to check card details even though we pay every week with the same card details !!
Ulverston, United Kingdom • 4 months ago
Wont recognise any card details.
Stephen Etheridge
Chatham, United Kingdom • 4 months agoUnable to click and collect
Beverley Goldberg
Newcastle upon Tyne, United Kingdom • 4 months agoCan’t access my Asda credit card in my pc
Christine Murray
Gainsborough, United Kingdom • 4 months agoAs soon as I press groceries and select what type I'd like it's goodbye ASDA, the order page goes??? I'm fed up, and losing the will to live.
S Pitkin
Birmingham, United Kingdom • 4 months agoVery slow. App keeps closing.
Alison
Bedford, United Kingdom • 4 months agoUninstalled and reinstalled but still no joy. Was ok yesterday.
A H
Bromley, United Kingdom • 4 months agoAsda credit card app not accepting payments
Michelle devlin
Banbridge, United Kingdom • 5 months agoUnable to create voucher from Christmas saver
Muhammad Arslan
Southwark, United Kingdom • 5 months agoim trying to login in my account but failed due to invalid username and password
Michael
Birmingham, United Kingdom • 5 months agoCan't login to app
Manchester, United Kingdom • 5 months ago
Can’t log in
Philip Pearson
Stockport, United Kingdom • 5 months agoUnable to login to app
Cardiff, United Kingdom • 5 months ago
Not loading, won’t let me log in.
Lee Culshaw
Wigan, United Kingdom • 5 months agoWon't let me log in keeps saying my credentials are wrong
Cwmbran, United Kingdom • 5 months ago
Cannot access rewards account
Julie
Tower Hamlets, United Kingdom • 5 months agoAsda app always slow and unreponsive always saying wait or close
Uxbridge, United Kingdom • 5 months ago
won't let me login
Sutton, United Kingdom • 5 months ago
extremely slow when placing a food order
Birmingham, United Kingdom • 6 months ago
JUST CANNOT CHECK OUT BEEN TRYING FOR A FORTNIGHT, REFUSING PAYMENTS,NOTHING WRONG WITH MY CARD,SICK OF IT.
Teri Rhind
Kirkcaldy, United Kingdom • 6 months agoWants to charge for packing and delivery despite monthly pass and won't let me checkout
Louise
Llanidloes, United Kingdom • 6 months agoCan’t add to my shopping as my booked slots are empty.
Carlotta
Prestatyn, United Kingdom • 6 months agoCant log in
Basingstoke, United Kingdom • 6 months ago
Wanting to check out an Asda groceries order but won’t let me go forward from the check out page
Edgar Foster
Hull, United Kingdom • 6 months agoApp not working not showing my blue light code or cashpots amongst other issues
dawn
Pitsea, United Kingdom • 6 months agoi have been trying to pay for an online shop since
yesterday 20th oct, but payment with my credit card
kept failing, my card is ok, tried again today and again failed, is there a problem with your system ?.
Em
London, United Kingdom • 6 months agoNot working
mr k mccarthy
Blackheath, United Kingdom • 6 months agoits keeps saying something went wrong please trying again later
Carlisle, United Kingdom • 6 months ago
Keeps reloading
Manchester, United Kingdom • 6 months ago
Issue loading this page
CAROL
London, United Kingdom • 6 months agoshopping on asda now. no basket or checkout showing on site
Sharon
Manchester, United Kingdom • 6 months agoNot loading
Teddington, United Kingdom • 6 months ago
Can't login. It displayed Invalid security code
Michael Pollard
Liverpool, United Kingdom • 6 months agoCan't pay
Leytonstone, United Kingdom • 6 months ago
Down
Cherie Jones
Ipswich, United Kingdom • 6 months agoCannot login to my account!!
Rich P
Brighton, United Kingdom of Great Britain and Northern Ireland • 7 months agoAsda site down
susan strouther
Kenn, United Kingdom of Great Britain and Northern Ireland • 7 months agoi HAVE BEEN UNABLE TO LOG INTO ASDA SINCE LATE FRIDAY.tried another laptop same thing happens /
John
Skelmersdale, United Kingdom of Great Britain and Northern Ireland • 7 months agoJust says we have alot of people shopping right now,you are in a queue.
Keele, United Kingdom of Great Britain and Northern Ireland • 7 months ago
App is down
Warrington, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Says there is a problem when I try to log in
debra
Keele, United Kingdom of Great Britain and Northern Ireland • 7 months agonot logging in,
Adam
Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months agoCannot call two numbers on my phone