Is Transact-online down - June, 2026?

Transact-online Outages and Status
Transact-online Logo

Transact-online.co.uk is a platform that offers a cutting-edge digital service. It strives to simplify financial procedures for its users by allowing them to manage their investment portfolios online. Its secure interface enables real-time transactions and client record management. They aim to deliver efficient, full-service portfolio administration, making it a popular choice among discerning individuals and financial advisors. The platform emphasizes security, convenience, and straightforward operations.

Transact-online outages reported by users in the last 24 hours

No Transact-online problems reported in the last 24 hours

This chart shows the number of Transact-online outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Transact-online User Reports

Check out the latest user reports on Transact-online, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • FR Flag Icon
    May 18, 2026 - 11:58

    A visitor from Paris, France has reported a problem with Service

  • GB Flag Icon
    May 18, 2026 - 11:43

    A visitor from London, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    May 18, 2026 - 11:35

    A visitor from Rotherham, United Kingdom has reported a problem with Service

  • GB Flag Icon
    May 18, 2026 - 11:21

    A visitor from Manchester, United Kingdom has reported a problem with Service

  • GB Flag Icon
    May 18, 2026 - 11:19

    A visitor from Twickenham, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    May 18, 2026 - 11:05

    A visitor from City of London, United Kingdom has reported a problem with Service

  • GB Flag Icon
    May 18, 2026 - 11:03

    A visitor from Haverfordwest, United Kingdom has reported a problem with General Issues

Join Transact-online Discussion

Suggestions? Issues? Outages?
Please share your Transact-online experience with other users around the globe.

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Graham

Manchester, United Kingdom 1 months ago

I contacted my IFA and apparently there’s a local network issue affecting their phone lines and web site etc. There’s currently no timescale as to when this will be fixed, but obvs. they are working as hard as possible to get things back up and running.

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Graham

Twickenham, United Kingdom 1 months ago

Currently showing as “Site cannot be reached”.

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transact user

Haverfordwest, United Kingdom 1 months ago

problem accessing website

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Andrew

Paris, France 1 months ago

No ring tone on phone numbers this morning. Anyone any information on what is happening?

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Andrew

Paris, France 1 months ago

No ring tone on phone numbers this morning. Anyone any information on what is happening?

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Portsmouth, United Kingdom 1 months ago

Cannot access.

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Christian

Telford, United Kingdom 1 months ago

website not loading

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Edinburgh

City of London, United Kingdom 1 months ago

Site down

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London, United Kingdom 1 months ago

All comms down, even the Banks that deal with them direct can't contact them.

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PM

Portsmouth, United Kingdom 1 months ago

Entire site is down

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David

Brackley, United Kingdom 1 months ago

Site not accessible

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Deeside, United Kingdom 1 months ago

Site appears to be down

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Tim

London, United Kingdom 1 months ago

Can't connect to website

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Angie

Arnside, United Kingdom 1 months ago

No able to get onto the website for Transact

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Jason

Kettering, United Kingdom 1 months ago

Server not found

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Horsham, United Kingdom 1 months ago

not opening

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Rocus

Bromsgrove, United Kingdom 1 months ago

unable to reach transact website

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Graham

Manchester, United Kingdom 1 months ago

Website not accessible directly nor via the Transact App.

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DMN

Reading, United Kingdom 1 months ago

Login webpage not loading.

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Gerry, United Kingdom

London, United Kingdom 1 months ago

Server not found.

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Radstock, United Kingdom 1 months ago

Whole site is down

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D Bodle

Swindon, United Kingdom 1 months ago

Server unavailable

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Steen Doessing

Reading, United Kingdom 1 months ago

Website down

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Steen Doessing

Reading, United Kingdom 1 months ago

Transact-online is unavailable.

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Simon

Wirral, United Kingdom 1 months ago

Site is down

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Simon

Wirral, United Kingdom 1 months ago

Site is down

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Simon

Wirral, United Kingdom 1 months ago

Site is down

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London, United Kingdom 1 months ago

Site is down

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Nick

Prescot, United Kingdom 1 months ago

MFA using email not working today. 25th April

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Steve

Wigan, United Kingdom 1 years ago

Site still down after a few days

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C G Hudson

Hartlepool, United Kingdom 1 years ago

still down after 4 days any updates ???

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Anthony Grimwood

Manchester, United Kingdom 1 years ago

Still not able to login, 3 days now, What's happening?

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Antony

Marlow, United Kingdom 1 years ago

website down - it just says
Transact Online has encountered a problem. We will investigate and fix it as quickly as possible.

If you require Transact Client Services please call (020) 7608 4900 on weekdays (except bank holidays) from 8am to 6pm.

In the meantime, please accept our apologies for any inconvenience caused.

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Norwich, United Kingdom 1 years ago

Transact has been down for some time. Not sure what's going on.

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Patrick Gillian WILLIAMSON

Harrow, United Kingdom 1 years ago

been down for 2 days why

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Roger Warner

West Malling, United Kingdom 1 years ago

It’s permanently down

Most common Transact-online problems reported by users

42

Service

58

General Issues

Transact-online Outage Locations

Location

Reports

Last Reported

FR Flag Icon

Paris, Île-de-France, FR

1

1 months ago

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London, England, GB

53

1 months ago

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Haverfordwest, Wales, GB

3

1 months ago

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Edinburgh, Scotland, GB

2

1 months ago

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Cookstown, Northern Ireland, GB

1

1 months ago

Are you experiencing issues with Transact-online right now?

Is transact-online.co.uk not working for you? If you are having issues with Transact-online, please use one of the options below to report a problem with the service

Tips if transact-online.co.uk is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Rate your experience with Transact-online uptime performance over the last 30 days

Frequently Asked Questions

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.

If you are experiencing slow performance while using Transact-online.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.