Is Plus.net down - June, 2024?

Plusnet Outages and Status
Plusnet Logo

Plusnet is a UK-based broadband and phone provider, offering reliable services to customers across the country. They offer competitive packages tailored to individual needs, with fast speeds and friendly customer service.

Last check: Just Now |

URL Checked:

https://www.plus.net/

Last Down:

Down (Right Now)

Response Time:

no response

plus.net outages reported by users in the last 24 hours

Possible Plusnet outages reported in the last 24 hours!

This chart shows the number of Plusnet outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Plusnet Outage Locations

Location

Reports

Last Reported

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Slough, England, GB

2281

4 hours ago

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Linlithgow, Scotland, GB

157

6 days ago

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Carmarthen, Wales, GB

118

19 days ago

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Basel, Basel-City, CH

1

2 months ago

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Craigavon, Northern Ireland, GB

53

3 months ago

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Casalecchio di Reno, Emilia-Romagna, IT

1

5 months ago

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Katowice, Silesia, PL

2

6 months ago

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Frankfurt am Main, Hesse, DE

3

6 months ago

ES Flag Icon

Barcelona, Catalonia, ES

1

7 months ago

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Pittsburgh, Pennsylvania, US

1

8 months ago

AU Flag Icon

Sydney, New South Wales, AU

1

8 months ago

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Paris, Île-de-France, FR

2

8 months ago

BE Flag Icon

Brussels, Brussels Hoofdstedelijk Gewest, BE

1

9 months ago

US Flag Icon

North Bergen, New Jersey, US

2

10 months ago

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, ,

24

ago

Most common Plusnet problems reported by users

51

Landline Phone

49

E-mail

Are you experiencing issues with Plusnet right now?

Is plus.net not working for you? If you are having issues with Plusnet, please use one of the options below to report a problem with the service

Plus.net website response status history

Date and Time

Response Time

Status Code

20 Jun 2024 - 17:29

no response

400

20 Jun 2024 - 12:02

no response

400

20 Jun 2024 - 11:57

no response

400

20 Jun 2024 - 06:53

no response

400

20 Jun 2024 - 00:08

no response

400

19 Jun 2024 - 19:02

no response

400

19 Jun 2024 - 13:28

no response

400

This table shows the plus.net outage requests and response browser checks executed automatically by the SiteDown service. All data in the table is in the UTC time zone. If Plusnet is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

General Tips to Fix an Plus.net

  • Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join Plusnet Discussion

Suggestions? Issues? Outages?
Please share your Plusnet experience with other users around the globe.

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Sue Parslow

Slough, United Kingdom 4 hours ago

email went down yesterday Wednesday 19th June 2024 & still down today Thursday 20th June 2024, no emails received since Tuesday 18th June 2024. I am in area postcode GU15 2DB Camberley Surrey

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Tristan

Leeds, United Kingdom 1 week ago

I have just joined Plusnet
The router is working
But there is no internet
I live in streatham

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Carmarthen, United Kingdom 2 weeks ago

The plus net router works but no Internet not happy at all

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Chen

Northampton, United Kingdom 2 weeks ago

No landline

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Birmingham, United Kingdom 3 weeks ago

Internet is down

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Brian

London, United Kingdom 3 weeks ago

Broadband down

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Leeds, United Kingdom 3 weeks ago

got no broadband

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Steak'n'Chips

Wakefield, United Kingdom 1 month ago

Been down 7 hrs in Ayr

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JS

West Wellow, United Kingdom 1 month ago

Intermittent in Glasgow 10.00am

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Hackney, United Kingdom 1 month ago

S17 problem. No internet

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Paul

Camden, United Kingdom 1 month ago

No internet

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Steve

Leeds, United Kingdom 1 month ago

No internet access this morning

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Bongo Billy

Amsterdam, Netherlands 1 month ago

NOT AGAIN -!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Angela lane

Smethwick, United Kingdom 1 month ago

We have no Internet for the last hour

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Holbeck, United Kingdom 1 month ago

No Internet for the last 4 hours solid orange bar

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Ghulam Abbas

Leeds, United Kingdom 1 month ago

No wifi

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Felipe Langley

Bristol, United Kingdom 1 month ago

Common Plusnet! It's like using dial up lol

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Fed up already

Bristol, United Kingdom 1 month ago

Just started a new contract with Plusnet and their broadband has been all over the place for the last 4 days!! Not happy :(

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Hackney, United Kingdom 1 month ago

WiFi down since 8pm. Tried resetting but no joy. Orange flashing light. Please sort out asap.

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Sarah

Prestwich, United Kingdom 1 month ago

Internet down

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Daniel

Lewisham, United Kingdom 1 month ago

No broadband

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Ian Goodwin

Cambridge, United Kingdom 1 month ago

10 Internet disconections so far today. 4 in the last hour

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Bristol, United Kingdom 1 month ago

Broadband down

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HDB

Fulham, United Kingdom 2 months ago

No I/net in South Manchester

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Pf

Derby, United Kingdom 2 months ago

Problems no internet since 23.30 last night and again this morning internet is intermittent totally off now

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Justin

Bristol, United Kingdom 2 months ago

Internet down

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Tony Chamier

Dewsbury, United Kingdom 2 months ago

Repeated disconnections.

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Ian Barnes

Chichester, United Kingdom 2 months ago

Intermittent connection today. Causing havoc with my business

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June hutchinson

Northampton, United Kingdom 2 months ago

No broadband for 2 to 3 hrs

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Dr David Hill

Hackney, United Kingdom 2 months ago

Service not available at PL6 8BP, for last hour. Time now 16.58 BST.

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James

Lambeth, United Kingdom 2 months ago

PlusNet have told me it’s a problem Arthur exchange and they have to allow Openreach until Tuesday to fix it: so that means potentially 4 days without broadband or home phone! Appalling service.

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Stephen

Cricklewood, United Kingdom 2 months ago

Plusnet website down

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Ealing, United Kingdom 2 months ago

Internet is down

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Manchester, United Kingdom 2 months ago

Broadband has been dead in the chorley area all day, can only get engineers out wednesday. Superb

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Michael

West Bromwich, United Kingdom 2 months ago

Wv95ad no mobile phone 24 hours Michael

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Andrew

Measham, United Kingdom 2 months ago

Down

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Steve

Northampton, United Kingdom 3 months ago

Broadband down near Stowmarket

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R

Ealing, United Kingdom 3 months ago

Devices connected to router, however, no connection to the outside world for 2 days, blue light showing on router.
Tried turning off/on and reset with button on top of router. No luck. Contacted support.

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Tobitt

Southwark, United Kingdom 3 months ago

The internet keeps dropping and now nothing

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Ash

Batley, United Kingdom 3 months ago

No internet

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LJ

Hayle, United Kingdom 3 months ago

WiFi has been a problem for the last 3 days, going on and off every few hours for several minutes.

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R Bellchambers

St Albans, United Kingdom 3 months ago

Unable to login to Plusnet Landline

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Glasgow, United Kingdom 3 months ago

I have had no Internet connection from this morning

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Jad

Batley, United Kingdom 3 months ago

Somerset 2 days now of dropping out every 10mins say there fixing it

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Ian Bastable

Southampton, United Kingdom 3 months ago

replay.plus.net not responding

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London, United Kingdom 3 months ago

No internet

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Kellie

Alyth, United Kingdom 3 months ago

Broadband hub not connecting flashing orange, reset a few times but still no connection!

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annonymous

Gainsborough, United Kingdom 3 months ago

Everything is extremely slow when I join my game.

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Emma

Manchester, United Kingdom 3 months ago

Internet still down from yesterday morning and still nothing resolved? They good enough take you're money every month but can't fix their issues with broadband for days maybe weeks. Absolute joke

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Manchester, United Kingdom 3 months ago

No Internet connection since this morning

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Bristol, United Kingdom 3 months ago

keeps going in and out of connection

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L D

Camden, United Kingdom 3 months ago

Mo Internet repetitive failure in NW1 area

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Mr unhappy

London, United Kingdom 3 months ago

Not been working since Friday .11 am..hindley green area..

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Brent, United Kingdom 3 months ago

9:00am

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John

Tamworth, United Kingdom 3 months ago

Coventry location - the last few days the broadband download speed dropped to between 20 and 33 MBs

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Giles Ahern

Andover, United Kingdom 3 months ago

Intermittent connection only all day

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Gary

Scunthorpe, United Kingdom 3 months ago

No internet in Essex

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T

Edinburgh, United Kingdom 3 months ago

Nothings working at all

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Bristol, United Kingdom 3 months ago

down again

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NIC coomber

Sutton, United Kingdom 4 months ago

No broadband connection

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Lisa

Birmingham, United Kingdom 4 months ago

No internet since 1pm Sunday 18th February. Plusnet said they would get an engineer to sort, no contact since so called them around 7pm. Said it should be working again within 48 hours, no compensation until the 48 hour mark and only kicks in from anything above 48 hours. Awful service, no updates at all today either. Router is just flashing orange.

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Mr R Souter

Glasgow, United Kingdom 4 months ago

Internet been down 2 days. Connections ok. Phone ok. Router constant orange. Restarted numerous times to no avail.

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Summerscale

Tower Hamlets, United Kingdom 4 months ago

No internet again. Been like it all week

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Lee

Sidcup, United Kingdom 4 months ago

No Internet

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R. Freedman

Tickhill, United Kingdom 4 months ago

Cannot get into webmail.

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Rachel Day

Birmingham, United Kingdom 4 months ago

Hi all, trying to work from home and my internet just keeps flashing orange then going to blue for a second then back to orange. Tried restarting and turning off and on etc. I’ve now gone into the office as wouldn’t work. First time this has happened however not impressed that you’ve hiked your prices up again, not sure nearly £50 a month for WiFi is acceptable?

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James

Woodplumpton, United Kingdom 4 months ago

Internet down

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Charlton, United Kingdom 4 months ago

No broadband

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Greenwich, United Kingdom 4 months ago

No internet

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Bernie Marshall

Manchester, United Kingdom 4 months ago

No Internet connection

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Birmingham, United Kingdom 4 months ago

Seems to be down on and off most evenings

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P

Birmingham, United Kingdom 4 months ago

Landline internet connection dropped at 5:20pm. Came back for 20 mins at 7:40pm and been up and down since then.

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Roy

Liverpool, United Kingdom 4 months ago

No internet

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Hugh Spiers

Glasgow, United Kingdom 4 months ago

Server down no signal

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Chris Mills

Slough, United Kingdom 4 months ago

Can ping google 8.8.8.8 but Both plusnet dns unreachable

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Bridget

Birmingham, United Kingdom 4 months ago

Internet going off Repeatedly for about the last hour

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Balham, United Kingdom 4 months ago

Currently have no internet,

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JB

Peterborough, United Kingdom 4 months ago

Constantly signal d4opping or disappearing altogether

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Birmingham, United Kingdom 4 months ago

Internet not working from 11pm last night

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O'Brien

Hounslow, United Kingdom 4 months ago

Internet down

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Patrick

London, United Kingdom 4 months ago

Cannot login to email

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Patrick

London, United Kingdom 4 months ago

No email asks to login

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tony

Slough, United Kingdom 4 months ago

no mobile connection to wifi

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Paul

Tower Hamlets, United Kingdom 4 months ago

No signal or broadband

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Salford, United Kingdom 4 months ago

Sheffield S17

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Cheryl davies

Swansea, United Kingdom 4 months ago

Internet down

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David Davies

Swansea, United Kingdom 4 months ago

No internet

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Bethnal Green, United Kingdom 4 months ago

2nd time usnet has been down this month!

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Debbie

Islington, United Kingdom 4 months ago

No broadband for 2 days , plusnet LOS light red , can’t get in touch they close @ 7.30pm…I’m at work
then !!

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Jamie Gardner

Shiremoor, United Kingdom 4 months ago

Loss of connection ax of 0230

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Sarah Whiting

Cardiff, United Kingdom 4 months ago

Router constantly on orange sometimes with the b lit up sometimes not

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Kate

Buckfastleigh, United Kingdom 4 months ago

All internet affected because router keeps cutting out

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Mirfield, United Kingdom 4 months ago

No broadband

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Alan

Birmingham, United Kingdom 4 months ago

Just suddenly went off with a click

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Kathleen Wood

Ripley, United Kingdom 4 months ago

Slow. Second time in 2 days.

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Alison

Brighouse, United Kingdom 4 months ago

Internet down

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Glasgow, United Kingdom 4 months ago

Down for the 3rd time tonight

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D lewis

Islington, United Kingdom 4 months ago

Is Plusnet ethetnet connection down post code EX14 2HT Devon ?

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Shambo

Moreton in Marsh, United Kingdom 4 months ago

No Plusnet

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Sian Simpson

Minehead, United Kingdom 4 months ago

Not receiving emails

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Lance

London, United Kingdom 4 months ago

Lost all WiFi/ internet connection

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Westgate on Sea, United Kingdom 4 months ago

Stops downloading again
Which it has been doing for at least 8 weeks ago
Had an engineer round, of course it was ok , that's what he told me. Playing up all the time. I basically had enough!!!!!!!!!!!!

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Ashley

London, United Kingdom 4 months ago

Modem stopped
20 hours ago.

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Warrington, United Kingdom 4 months ago

No DNS problem again with Plusnet.

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Sarah Davison

Bristol, United Kingdom 4 months ago

Router is flashing orange no telephone or internet.

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Pf

Oldbury, United Kingdom 4 months ago

No internet all day

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John

Willesden, United Kingdom 4 months ago

DNS down since yesterday in Newport Gwent.
Happens frequently :(

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Janette

Cricklewood, United Kingdom 5 months ago

Internet is down again

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Osborne

London, United Kingdom 5 months ago

Full fibre down.

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Fabiola

Peckham, United Kingdom 5 months ago

No Internet NW2 5SA

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Welshspoon

Cardiff, United Kingdom 5 months ago

Second evening with no internet here in Powys. I’m hoping plus net is going to compensate its customers!

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K young

Cinderford, United Kingdom 5 months ago

Internet down

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Jane Richards

Burnley, United Kingdom 5 months ago

No connection

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Paul

Oldbury, United Kingdom 5 months ago

Blue light on.no Internet Sheffield plusnet not answering

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HW

Flint, United Kingdom 5 months ago

Seems to be down in Holywell, Flintshire, north Wales

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London, United Kingdom 5 months ago

No broadband

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Paul

Tower Hamlets, United Kingdom 5 months ago

Slow then no internet since this morning

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Wirral, United Kingdom 5 months ago

No. Broadband

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LB

Manchester, United Kingdom 5 months ago

No internet, hub is blue.
New forest

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Dachse

Birmingham, United Kingdom 5 months ago

No Internet

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Lewisham, United Kingdom 5 months ago

Internet just went off over a hour ago. Still waiting to hear from plusnet

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Sam

Islington, United Kingdom 5 months ago

Plusnet down in dorset

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Steve

Islington, United Kingdom 5 months ago

Broadband down in Devon. Router and connection report as so seem to be a server / DNS issue.

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Julie

Great Yarmouth, United Kingdom 5 months ago

Not working in east Suffolk again

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Nicholas noble

Wrexham, United Kingdom 5 months ago

We have no Internet.

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Sas

Manchester, United Kingdom 5 months ago

Come on some of us work from home WiFi needed to do my job

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Graham

West Ham, United Kingdom 5 months ago

Nottingham down

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Hugh jarse

Okehampton, United Kingdom 5 months ago

Internet down in Shropshire
I'm done with Plusnet when my contract is up all I've had is trouble

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Paul

Tower Hamlets, United Kingdom 5 months ago

Caterham

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Mrs H

Totnes, United Kingdom 5 months ago

No connection so no Internet here in South Devon. Thinking of changing provider.

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Billy Streatham

Bradford, United Kingdom 5 months ago

Preston

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Kds

Rusper, United Kingdom 5 months ago

No internet

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Mrs Rowe

Ely, United Kingdom 5 months ago

No internet but blue light on. Can stream TV Apps, but no internet available. Unable to work

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Kevin Beach

City of Westminster, United Kingdom 5 months ago

Internet failed just before 1700 hours. Router still showing solid blue light band, but there is no signal.

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Neil

Oldbury, United Kingdom 5 months ago

No internet, hour or so

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Mark

King's Clipstone, United Kingdom 5 months ago

Fast fibre lights on nobody home kind of thing going on with it
Hub says blue on but five devices nothing not a mg between them

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Chris

Manchester, United Kingdom 5 months ago

Unable to connect mobile in lancashire

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Sue

Cardiff, United Kingdom 5 months ago

Plusnet internet down coombe Dingle BS92rb

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Brighouse, United Kingdom 5 months ago

Down for 1 hr Rochdale

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Happyhkv

London, United Kingdom 5 months ago

Broadband down

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Vince

Southwark, United Kingdom 5 months ago

No Internet connection

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Gonzo

Hemsby, United Kingdom 5 months ago

No working

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Paul

London, United Kingdom 5 months ago

No internet

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Ilford, United Kingdom 5 months ago

Plusnet down

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HelenR

Ilford, United Kingdom 5 months ago

LE13 broadband stopped working about 4.30. Factory reset router .. blue light but no service

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G hicks

Netherton, United Kingdom 5 months ago

No internet connection

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Brighouse, United Kingdom 5 months ago

No fibre broadband

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Richard Pease

Ilford, United Kingdom 5 months ago

No Internet since 4 30pm today. Sky stream not working

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Sean h

Prestbury, United Kingdom 5 months ago

None in Skegness. Tossers what we paying for

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Seve

Lambeth, United Kingdom 5 months ago

Router shows blue as active but no device can connect to the internet

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Jean smith

High Wycombe, United Kingdom 5 months ago

Can’t get internet

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Simon

Cardiff, United Kingdom 5 months ago

No internet to main router so ethernet and WiFi both down. Plusnet not taking calls!

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Terry

Salford, United Kingdom 5 months ago

Been down since about 4.20pm UK time.

I work from home.

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Willesden, United Kingdom 5 months ago

Mawsley Kettering , went at about 16.40

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Ann Groves

Oldbury, United Kingdom 5 months ago

Internet down and keeps saying my correct plusnet username and password are incorrect!

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Doug

City of Westminster, United Kingdom 5 months ago

Sheffield. Annoyed.

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David

Stepney, United Kingdom 5 months ago

DNS Server down

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Baz Taylor

Cricklewood, United Kingdom 5 months ago

Zero internet

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M Lawrence

Ilford, United Kingdom 5 months ago

Plusnet Landline Internet went off about 5pm. PE31 postcode Hunstanton Norfolk.
Cannot login to Plusnet Broadband, text line checker not working.
5:30 now, still off

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Paul

Cricklewood, United Kingdom 5 months ago

No internet pe30 norfolk area. Blue light on router.

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Greg

Willesden, United Kingdom 5 months ago

Plusnet broadband down

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Hills

Ilford, United Kingdom 5 months ago

No internet

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Nigel

Cardiff, United Kingdom 5 months ago

No internet connection

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Patricia calder

Ilford, United Kingdom 5 months ago

No internet connection job

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John Blanchflower

Bradford, United Kingdom 5 months ago

No Internet at all.

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Nick

London, United Kingdom 5 months ago

Internet down but hub still blue. Plusnet site crawling!

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Mrs jones

Tower Hamlets, United Kingdom 5 months ago

Well, I guess I'm not alone with this shit show. So, tempted to go someplace else for my broadband

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Birmingham, United Kingdom 5 months ago

No internet

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DRC

, 5 months ago

Also down in Broadstairs

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Enniskillen, United Kingdom 5 months ago

Internet not working

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Paul

Brighouse, United Kingdom 5 months ago

No signal on fibre broadband

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Brian

Birmingham, United Kingdom 5 months ago

No internet ,,,blue light on router,,,DY10 3AQ

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Maureen

Cricklewood, United Kingdom 5 months ago

Internet down in Wigan

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Wembley, United Kingdom 5 months ago

No internet

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Markus

Brighouse, United Kingdom 5 months ago

Completely off, hub still blue but no internet

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Monique

Glasgow, United Kingdom 5 months ago

No WiFi in Northumberland

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Bruce McNicol

Southampton, United Kingdom 5 months ago

Wifi down. No prior warning. Appears to be a national problem. Accessing via Hotspot. Please confirm when it will be reconnected

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Brighouse, United Kingdom 5 months ago

No internet

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Morag, Dingwall, Scotland

Glasgow, United Kingdom 5 months ago

No Internet connection

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Richard Bland

Islington, United Kingdom 5 months ago

No internet

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Anna

Kendal, United Kingdom 5 months ago

no internet for an hour now

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Michael Thomson

Lewisham, United Kingdom 5 months ago

Hello, my Plusnet broadband is not working and has been malfunctioning much of the day. Please test the line: Mr M Thomson. Account user name: mogster99 & landline number: 02083462359.
(My mobile is: 07912583122)

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WISM

Sheffield, United Kingdom 5 months ago

Internet dropped around an hour ago, still not back!

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CATHY

Birmingham, United Kingdom 5 months ago

No internet

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Phill

, 5 months ago

No landlines or broadband as of 16.00 in Ashill Somerset.

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SKC

Glasgow, United Kingdom 5 months ago

Plusnet down completely in London NW10

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Mike Lewis

Bristol, United Kingdom 5 months ago

No fibre broadband internet connection

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Robertson

Willesden, United Kingdom 5 months ago

No Internet

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Brandon

Brighouse, United Kingdom 5 months ago

Hi do you know when its going to be back up and running ive got important emails and email calls to attend

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Sheeny

Glasgow, United Kingdom 5 months ago

Internet Down. Kids going mad. Can't get a response!

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Mike

Oldbury, United Kingdom 5 months ago

No internet!

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Shaun

Bradford, United Kingdom 5 months ago

Internet down

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Mark

London, United Kingdom 5 months ago

Down in Brierley hill

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DJP

Stafford, United Kingdom 5 months ago

DNS not working

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Sarah

Bradford, United Kingdom 5 months ago

Blue light on router but no WiFi available.

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Robin Brown

London, United Kingdom 5 months ago

No internet, can’t login via 5g either ☹️

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Charmaine Brown

, 5 months ago

No internet usage. Can’t load Google profiles

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, 5 months ago

No signal

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Sue

, 5 months ago

Just stopped at 16:25 today. Router reset. Mobile goes through router but I'm lucky to have 4g today. Landline phone is fine.

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, 5 months ago

No WiFi but showing blue light?

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Mrs Robinson

Hillsborough, United Kingdom 5 months ago

Internet down Derbyshire

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Chips

London, United Kingdom 5 months ago

Internet connected but no service

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Nicola

Brighouse, United Kingdom 5 months ago

No internet

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Michelle McIntosh

Folkestone, United Kingdom 5 months ago

No internet

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Hy

Lambeth, United Kingdom 5 months ago

Dns server not connecting

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Fireclown

Langholm, United Kingdom 5 months ago

No Internet. Just stopped working.

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Ilford, United Kingdom 5 months ago

Not working

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Jon

Bradford, United Kingdom 5 months ago

Down or internet

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DD

Birmingham, United Kingdom 5 months ago

No broadband internet via Plusnet
NWales

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Bong

Oldbury, United Kingdom 5 months ago

Down in Much Wenlock Shropshire

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Glasgow, United Kingdom 5 months ago

No internet connection

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Willesden, United Kingdom 5 months ago

Internet is down. Router showing blue light though.

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Willesden, United Kingdom 5 months ago

No Internet

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Sean

Islington, United Kingdom 5 months ago

No internet in the house but router showing blue lights as normal.

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Oldbury, United Kingdom 5 months ago

Internet down. Website taking forever to upload then crashes.

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Shrewsbury, United Kingdom 5 months ago

No Internet brixham devon

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Much Hadham, United Kingdom 5 months ago

No Internet

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kate

Newcastle upon Tyne, United Kingdom 5 months ago

just gone off router looks fine so guessing from other reports an issue at Plusnet, on mobile connection for now, wfh so hope they sort it soon

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Oldbury, United Kingdom 5 months ago

No connection

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Ian Lusmore

London, United Kingdom 5 months ago

Signal but no service

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J cooke

Southport, United Kingdom 5 months ago

No signal

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Carol

Islington, United Kingdom 5 months ago

Down again

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Archie

Milton Keynes, United Kingdom 5 months ago

No internet at all OX16

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Barry Rawcliffe

Hitchin, United Kingdom 5 months ago

DNS Outage

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Budgie

Bradford, United Kingdom 5 months ago

Internet is down

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Grant Beaumont

Penrith, United Kingdom 5 months ago

The internet is down again Atherton Manchester uk

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Tower Hamlets, United Kingdom 5 months ago

No internet connection on fibre broadband

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Gen brown

Southampton, United Kingdom 5 months ago

No internet

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NJ

Oldbury, United Kingdom 5 months ago

Cornwall UK
Internet disconnected

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Jackie ferguson

Edinburgh, United Kingdom 5 months ago

Internet down postcode ol16 4lj

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Michelle Hughes

Camberley, United Kingdom 5 months ago

Plusnet landline internet not working

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Birmingham, United Kingdom 5 months ago

No Internet

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Acuvic

Glasgow, United Kingdom 5 months ago

No internet

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Nicola Cooper

Kilburn, United Kingdom 5 months ago

No broadband internet

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Maybo

Humber, United Kingdom 5 months ago

Internet not working. Not connecting. No WiFi everything gone off. In M28 7XZ

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Enniskillen, United Kingdom 5 months ago

Plusnet landline broadband down AB54 area

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Maurizio

Fulham, United Kingdom 5 months ago

Fault in the telephone line. No internet today 09/01/24 since this early morning

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Bristol, United Kingdom 5 months ago

Working fine until half hour ago got the orange light

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Aga

Shebbear, United Kingdom 5 months ago

No Internet connection even after a couple of restarts.

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Mike

Stockbridge, United Kingdom 5 months ago

Dropping out

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Billy Bob

Newham, United Kingdom 5 months ago

Internet down Chichester

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Stephen Marsh

Newham, United Kingdom 5 months ago

No internet, went off about 9am

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RPS

Hackney, United Kingdom 5 months ago

No WAN connection whatsoever

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Leanne wagstaff

Stoke-on-Trent, United Kingdom 5 months ago

Keeps dropping out.

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Hackney, United Kingdom 5 months ago

Down

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Zoe

Leeds, United Kingdom 5 months ago

Internet down

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Michael Bateman

Southwark, United Kingdom 5 months ago

Only getting 0.35mbps on download please check

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Steve F

Thornton Heath, United Kingdom 5 months ago

Plusnet down in Leatherhead

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S rogers

Colinton, United Kingdom 5 months ago

This is been going on for days internet going down

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T

London, United Kingdom 5 months ago

No internet

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S rogers

Leeds, United Kingdom 5 months ago

My rotated is flashing red last time is did that we called and you had a power rage don’t matter what I do is still flashing red

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Mill Hill, United Kingdom 5 months ago

full fibre blackout

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Richard Roberts

Earls Court, United Kingdom 5 months ago

WiFi not working

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Natalia

Rochdale, United Kingdom 5 months ago

Can't watch anything what's happening Plusnet it's been like that for last 2 weeks

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Jo

Leeds, United Kingdom 5 months ago

Off and on since yesterday in Middlesbrough

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Christopher

Warrington, United Kingdom 5 months ago

Internet via Chrome is so slow and laggy, and You Tube videos are stuttering and the audio buzzes. Been like this since over a week before Christmas. All was fine till the run up to Christmas. Get it sorted Plusnet. I have 20 months till my contract ends, and I doubt I'll be renewing it when FTTP is installed where I live.

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Ian

Portsmouth, United Kingdom 5 months ago

Broadband is down in sa41 area

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Christopher

Preston, United Kingdom 5 months ago

Here in Warrington connected speeds are normal, but You Tube stutters, and web sites loading are hit and miss.

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Steve G

Newham, United Kingdom 5 months ago

No landline internet again today in Worthing. Its been off and on for the last 2 weeks. sometimes OK for a day or 2 then off for a day or more, then comes back for a few hours and off again. Calls to plusnet say its a fault with openreach (seeing as openreach and plusnet areone and the same its their problem, but they like to pass the buck). Useless company, will be changing to another company on full fibre once current contract expires in a couple of months.





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Denise Hyde

Cricklewood, United Kingdom 5 months ago

We haven't had connection to the Internet since 10am today in RM17 6ND (Grays, Essex). Any idea when it will.come back? Thank you

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Julia

Torquay, United Kingdom 5 months ago

Speeds incredibly slow today, unable to connect to any apps on TV and not enough bandwidth for online gaming! Merry Xmas Plusnet!

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Birmingham, United Kingdom 5 months ago

Where's the Internet?

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Chris Hawes

Ealing, United Kingdom 5 months ago

OX25 4SJ No14
no internet

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Chris

Glasgow, United Kingdom 5 months ago

This is frustrating especially on Xmas day of all days

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Alexander macinnes

Glasgow, United Kingdom 5 months ago

Down in elgin scotland

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Victoria Walker

Birmingham, United Kingdom 5 months ago

No signal connection, internet ir anything

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A Cumming

Lichfield, United Kingdom 5 months ago

PE13 3RQ no Internet since 10am

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Manchester, United Kingdom 5 months ago

None in Stockport

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Robert lindsay

Tickton, United Kingdom 5 months ago

My plusnet isn't getting any signal in stranraer

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Michelle

Southampton, United Kingdom 5 months ago

Down in west end, Southampton

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Hackney, United Kingdom 5 months ago

Down in Leeds

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John

Leeds, United Kingdom 5 months ago

Fy3 Internet down

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Bournemouth, United Kingdom 6 months ago

Intermittent fibre broadband outage last few hours. AB54 area

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Bert

Brighton, United Kingdom 6 months ago

No connection can't get plusnet with mobile data either

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Steve G

Southwark, United Kingdom 6 months ago

Plusnet down again second time today. Went off this morning and came back after about an hour. It has just gone off again this evening at 19:45.
Having to resort to using mobile hotspot.

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Steve G

Worthing, United Kingdom 6 months ago

14/12/23
Worthing
Today Internet dropped out at around 10.45.
Tried my swapping to spare router ...same problem. Connected to line but no internet traffic.

Service came back on at around an hour later.

Had the same problem yesterday morning.

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Croydon, United Kingdom 6 months ago

Coatbridge Scotland

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Leicester, United Kingdom 6 months ago

Getting worse I'd say it's getting has bad as talktalk

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Keiran Bellis

Ealing, United Kingdom 6 months ago

No internet

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Dorchester, United Kingdom 6 months ago

No internet

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Bathonian

Burton-on-Trent, United Kingdom 6 months ago

On then off then on then off landline internet signal in Bath Somerset UK..

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Brighouse, United Kingdom 6 months ago

Very poor speeds

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Alex

Birmingham, United Kingdom 6 months ago

Internet been down since
08.30

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Cardiff, United Kingdom 6 months ago

Hub just sitting as orange and not connecting

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London, United Kingdom 6 months ago

Internet down

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Carrieann mcgowan

Glasgow, United Kingdom 6 months ago

Been going off every 2 minutes since 7.30am

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Jane Khanns

Witham, United Kingdom 6 months ago

No email.

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Bicester, United Kingdom 6 months ago

Intermittent broadband

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Martin Lloyd

London, United Kingdom 6 months ago

Repeatedly losing Internet for a couple of weeks now. It is becoming hugely frustrating and problematic.

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Neri

Dewsbury, United Kingdom 6 months ago

No broadband in Stoke-on-Trent, Meir

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Southampton, United Kingdom 6 months ago

No mobile signal bh12 area

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Martin Williamson

London, United Kingdom 6 months ago

Phone not Woking all day

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James

Worksop, United Kingdom 6 months ago

Plus net down blackburn bb3 0hz yet again

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NetteMatt

Frankfurt am Main, Germany 6 months ago

Hi In Belfast and i have no service -

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Tower Hamlets, United Kingdom 6 months ago

No signal newbury

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Gavin

Stonehaven, United Kingdom 6 months ago

Broadband fibre down

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Glasgow, United Kingdom 6 months ago

No internet

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Diane

London, United Kingdom 6 months ago

Been on and off again all day

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Stan

Islington, United Kingdom 6 months ago

Landline internet down!

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Jess

Dursley, United Kingdom 6 months ago

Hub is flashing red. Tried resetting and nothing!

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Lindsay

Highworth, United Kingdom 6 months ago

Broadband not connecting to hub and hub keeps flashing orange

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Daresbury, United Kingdom 6 months ago

Full outage

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Tom

Leeds, United Kingdom 6 months ago

LS29 no Internet access since around 8:15pm

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ridlydidly

Saint Leonards-on-Sea, United Kingdom 6 months ago

Very slow, sluggish

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Megan

London, United Kingdom 7 months ago

Woke up this morning to no internet and no mobile data.

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Me

Plymouth, United Kingdom 7 months ago

Internet has been intermittent for over a week. Engineer came out and found no issues, but it's been on and off and today is practically unusable. Not sure what I'm paying them for.

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Ellie Smyth Parker

Tower Hamlets, United Kingdom 7 months ago

No internet

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London, United Kingdom 7 months ago

Broadband down

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Grays, United Kingdom 7 months ago

No signal and can’t do anything!

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Heather shaw

Highland, United Kingdom 7 months ago

No internet

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Mike Cain

Lisnaskea, United Kingdom 7 months ago

I have no internet. Please can you help

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London, United Kingdom 7 months ago

No Internet

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Romford, United Kingdom 7 months ago

Shit wifi

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Paul

Ellesmere Port, United Kingdom 7 months ago

Landline internet down and phone crackling

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Neil

Bradworthy, United Kingdom 7 months ago

Kaput

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Olly rochdale

Accrington, United Kingdom 7 months ago

No Internet again usless

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Yvonne McNeir

Kidderminster, United Kingdom 7 months ago

Landline is not working DY11 5AD

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.

London, United Kingdom 7 months ago

Flashing router, no internet SO18 3NP

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Gary

Bures Saint Mary, United Kingdom 7 months ago

No connection to email server reported

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John

Birmingham, United Kingdom 7 months ago

No internet

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Carrie greening

Colchester, United Kingdom 7 months ago

My Internet keeps going down it started off a couple of times a week and now it's everyday and now every few minutes

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Caerphilly, United Kingdom 7 months ago

Internet not working

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Lauren Jones

Southampton, United Kingdom 7 months ago

Our internet is down

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Tower Hamlets, United Kingdom 7 months ago

Broadband down

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Edith Wise

Taunton, United Kingdom 7 months ago

No satisfaction from email and all password changes

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High Blantyre, United Kingdom 7 months ago

Phone landline diwn

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Wembley, United Kingdom 7 months ago

I have no internet at all tried re booting nothing!

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Lou

Taunton, United Kingdom 7 months ago

Can't send or receive calls

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A M Gatt

London, United Kingdom 7 months ago

Can't receive email on Outlook 2010, can't even access webmail server!

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Tracey

Worcester, United Kingdom 7 months ago

Slow and stopping..alot of buffering.
Streaming hardly working

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martin nicholas

Maidenhead, United Kingdom 7 months ago

no signal for last 14 hours emergency calls only1

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London, United Kingdom 7 months ago

No internet

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Wendy

Walton, United Kingdom 7 months ago

E-mails not arriving till 12 hours later. Some not arriving at all.

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Carole Medland

Dumbarton, United Kingdom 7 months ago

Cannot stream TV or mobile for two days

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Doug S

Retford, United Kingdom 7 months ago

Very flakey connection on the full fibre service.
Standard troubleshooting steps (restart router etc) not helping.
Can't even connect out through the router and back into my own external IP address, which is normally rocksolid.

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Shirley Ballas

Parkstone, United Kingdom 7 months ago

No signal in the Nottingham area. No mobile phone or internet

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Soham, United Kingdom 7 months ago

No internet at all

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Barra

Kensington, United Kingdom 7 months ago

No Internet, went down at 11.15pm

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Lisa gibbons

Coventry, United Kingdom 7 months ago

Internet isn't connecting

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Janos kuzmos

London, United Kingdom 7 months ago

Router constantly dropping connection for last two days,

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Alan

Arundel, United Kingdom 7 months ago

My broadband is still down from Friday 20th. Report to PlusNet and reply was a wide area fault will be repaired by Friday 4.30 pm.

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Paul Moulder

Workington, United Kingdom 7 months ago

No internet since 17.30

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Kerley

Hackney, United Kingdom 8 months ago

Unable to work as nurse from home as my Internet has gone down. Limited mobile data to use

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Trisha Skinner

Newcastle upon Tyne, United Kingdom 8 months ago

My broadband has been down for over 24 hours, when is the problem going to be resolved?

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Dave R

East Ham, United Kingdom 8 months ago

No Internet connection on PC and mobile phones

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N Wilkinson

Palmers Green, United Kingdom 8 months ago

Post code dl116ss out

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John foster 20/4 stonefueld gardens m8 5rs

Edinburgh, United Kingdom 8 months ago

Hi broadband not working cant get my fire stick to work down speed 2.mps

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J Rogers

Uttoxeter, United Kingdom 8 months ago

No internet for last half hr.

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Kensington, United Kingdom 8 months ago

No wifi

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Islington, United Kingdom 8 months ago

No wifi

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Kensington, United Kingdom 8 months ago

No wifi

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Whitechapel, United Kingdom 8 months ago

No WiFi

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Islington, United Kingdom 8 months ago

No wifi

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user

Thatcham, United Kingdom 8 months ago

a tenth of the usual speed

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Tony R

Kensington, United Kingdom 8 months ago

No PlusNet broadband

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Procter

Edinburgh, United Kingdom 8 months ago

Broadband down PH15 2BW

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PLUSNETSUCKS

Birmingham, United Kingdom 8 months ago

Buckley North Wales UK Down

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PB

East Ham, United Kingdom 8 months ago

more frequent loss of service in recent weeks always in evenings - and Plusnet only operate helplines in "office hours"

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Stephen

Oxford, United Kingdom 8 months ago

No service in HX3 west Yorkshire.

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Carole Jefferson

East Ham, United Kingdom 8 months ago

Cannot send messages. Error messages say that outgoing mail server is down

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Carole Jefferson

Sydney, Australia 8 months ago

Outgoing server not connecting

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Oscar

Hounslow, United Kingdom 8 months ago

Connection cutting in and out

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Me

Clapham, United Kingdom 8 months ago

Down again

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Tom

Salford, United Kingdom 8 months ago

No broadband for nearly two days last week and now it's happening again!!! What a sh.thouse!!!

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Bethnal Green, United Kingdom 8 months ago

No internet for nearly an hour now

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monkey

London, United Kingdom 8 months ago

no internet or very very slow

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Debbie

Gloucester, United Kingdom 8 months ago

intermittent signal for two days, making a phone call impossible

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Pf

Birmingham, United Kingdom 8 months ago

Internet turning on and off constantly for the last week

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London, United Kingdom 8 months ago

No internet. Router red.

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Doreen Henry

Manchester, United Kingdom 8 months ago

Have had no emails since last night. Am on 'madasafish'. Hope it will be sorted soon?

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Michelle

London, United Kingdom 8 months ago

No plusnet broadband for over an hour.

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Tim Jackson

London, United Kingdom 8 months ago

Email (thunderbird) receiving same two messages repeatedly for last 24 hours, new messages known to be sent were not received. Webmail also down.

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Crieff, United Kingdom 8 months ago

No signal since Tuesday evening. Plusnet day mast problem in Milehouse area of plymouth

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Annoyed

Findern, United Kingdom 8 months ago

Email server can't be reached,.....again.....and again

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Brian M

London, United Kingdom 8 months ago

Unable to open Plusnet website to access my account

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Grimsby, United Kingdom 8 months ago

Website is down, SSL certificate error

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Briain

Brighton, United Kingdom 8 months ago

Intermittent at best in Edinburgh this afternoon and still unusable at 20:00 this evening.

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G

Maida Hill, United Kingdom 8 months ago

It’s been down all afternoon

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Slough, United Kingdom 8 months ago

Down

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DB

London, United Kingdom 8 months ago

www.plus.net uses an unsupported protocol.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
Unsupported protocol
The client and server don't support a common SSL protocol version or cipher suite.

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B

Birmingham, United Kingdom 8 months ago

Not connected

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Chris Wilson

South Creake, United Kingdom 8 months ago

Could do a lot better.

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Chris Wilson

South Creake, United Kingdom 8 months ago

I have not been able to get into any part of the Plusnet website. The page always returns the following:
This site can’t provide a secure connection www.plus.net uses an unsupported protocol.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
Unsupported protocol
The client and server don't support a common SSL protocol version or cipher suite.

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Nuneaton, United Kingdom 8 months ago

Website not accessible. Getting this error message so can't login into the account.

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Tom

London, United Kingdom 8 months ago

Its not working

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Nick

Hoylake, United Kingdom 8 months ago

Unable to access website

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M

Portswood, United Kingdom 8 months ago

What?

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Lorraine Smith

Maidens, United Kingdom 8 months ago

No Internet. No connectivity. No heating, hot water, disabled housebound patron. No wi-fi. Plusnet have already blocked my emails.
Passwords not working, changed, not recognised, continually locked out. Can't log in Overpriced and zero service. Reply required.

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Rob

Southampton, United Kingdom 8 months ago

This site can’t provide a secure connectionwww.plus.net uses an unsupported protocol.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH

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Ripley, United Kingdom 8 months ago

Shite again

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John

Brighton, United Kingdom of Great Britain and Northern Ireland 8 months ago

No connection overnight since 02.00

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Leicester, United Kingdom of Great Britain and Northern Ireland 8 months ago

Plusnet DNS is down again

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Steve B

Edinburgh, United Kingdom of Great Britain and Northern Ireland 8 months ago

Off and on all day

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Bristol, United Kingdom of Great Britain and Northern Ireland 8 months ago

less than half speed the last few days

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Sam

London, United Kingdom of Great Britain and Northern Ireland 8 months ago

Intermittent Internet connection, router turning red

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Joe t

Manchester, United Kingdom of Great Britain and Northern Ireland 8 months ago

Plusnet website not accessible

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Joe

Manchester, United Kingdom of Great Britain and Northern Ireland 8 months ago

Cannot connect to home page message states security deason

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J tak

Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

Cannot access website due not safe protocols

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Alan Betts

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

Not good enough, must look into my options.

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Lynne Dickinson

Chester, United Kingdom of Great Britain and Northern Ireland 9 months ago

Internet went off at 1am 20/09/23

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Graham Akerman

Basingstoke, United Kingdom of Great Britain and Northern Ireland 9 months ago

It intermittently goes off for 2 to 5 mins. Today it has gone off at least 5 timed.

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Brian hind

Abingdon, United Kingdom of Great Britain and Northern Ireland 9 months ago

My internet isn't working

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Spud

Altham, United Kingdom of Great Britain and Northern Ireland 9 months ago

Yesterday I had a 3 bars of mobile signal & 4G; today nothing at all?

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AJ

Livingston, United Kingdom of Great Britain and Northern Ireland 9 months ago

Still no connection!

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Matthew

Exeter, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet in London.

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Livingston, United Kingdom of Great Britain and Northern Ireland 9 months ago

Still no connection

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Richard

Bersted, United Kingdom of Great Britain and Northern Ireland 9 months ago

I can make mine wrk but only if I change my DNS server to a public one like 9.9.9.9

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Dave

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

Down since yesterday evening

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Paul Harrison

Leeds, United Kingdom of Great Britain and Northern Ireland 9 months ago

Internet down since 9pm

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Chris

Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

Still down

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Reg

Chelmsford, United Kingdom of Great Britain and Northern Ireland 9 months ago

It's not working

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My internet has not been working for hours and is just flashing red

Warrington, United Kingdom of Great Britain and Northern Ireland 9 months ago

My internet has not been

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Simon

North Shields, United Kingdom of Great Britain and Northern Ireland 9 months ago

Been no internet connection for about an hour, but now all connections back on in West Sussex at 10.20pm!

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Clive

Kilgetty, United Kingdom of Great Britain and Northern Ireland 9 months ago

Several outages - about 6 - over the last couple of days and now a total blackout on my internet connection. Only recently switched to one of their 'no landline number' contracts, so I am totally without a connection to the outside world. Thank heavens for Three (something I never thought I'd say)!

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Margaret

Selsey, United Kingdom of Great Britain and Northern Ireland 9 months ago

No Internet. I am in Dorset.

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J

Exeter, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet at all now for last hour - so fucked off with this. this is last straw in problems with poor connection and dropping off and on throughout the days. Going to a different provider first thing tomorrow.

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Sarah P

Warrington, United Kingdom of Great Britain and Northern Ireland 9 months ago

Blue light, WiFi working, reboot, cable change but still no internet.
Shropshire

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Chlo

Brent, United Kingdom of Great Britain and Northern Ireland 9 months ago

Shit

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Ade Hughes

Edinburgh, United Kingdom of Great Britain and Northern Ireland 9 months ago

Had not internet for the past hour

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M Howarth

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

No WiFi this evening

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Brian

Southampton, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet Niton, Isle of Wight

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Darren, Lichfield Staffordshire

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

Plusnet , no internet since 9pm , blue light on hub , connected to WiFi but no internet.

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Mick

Kirkstall, United Kingdom of Great Britain and Northern Ireland 9 months ago

Most systems will fail sometimes but Plusnet should at least acknowledge the problem.

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Davev

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

Looks like Plusnet DNS servers are down
Im working from Rasp Pi with Google DNS, this is working.
Not able to ping Plusnet DNS Servers

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Maz

Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland 9 months ago

Caldicot Monmouthshire- Internet down for over an hour

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Edinburgh, United Kingdom of Great Britain and Northern Ireland 9 months ago

Down in Plymouth

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Julian Purkis

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

Was Plusnet down this evening in BN254JE

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Stuart

Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet

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Dave

Cambridge, United Kingdom of Great Britain and Northern Ireland 9 months ago

Down in Kennington

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London, United Kingdom of Great Britain and Northern Ireland 9 months ago

There is no internet service here from Plusnet in mid Wales, the problem is with plusnet not providing any information about the fuckin problem wise up morons your customers are leaving as of now

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David N

Leeds, United Kingdom of Great Britain and Northern Ireland 9 months ago

No net since 9pm Stowmarket Suffolk

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Warrington, United Kingdom of Great Britain and Northern Ireland 9 months ago

Bloody nightmare

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Simon Beard

Great Clacton, United Kingdom of Great Britain and Northern Ireland 9 months ago

With FULL FIBRE connection and blue light on the router there is no internet connection, either with ethernet connection or wi-fi.

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Hugo s

Abingdon, United Kingdom of Great Britain and Northern Ireland 9 months ago

Broadband down in East of England, Suffolk

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Maidenhead, United Kingdom of Great Britain and Northern Ireland 9 months ago

Plusnet Internet not working worcesrershie

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Reading, United Kingdom of Great Britain and Northern Ireland 9 months ago

Broadband down since 21.00 in Milton Keynes.

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Eccles, United Kingdom of Great Britain and Northern Ireland 9 months ago

No Signal

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Wayne

Maidenhead, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet, again!

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Colin A

Chelmsford, United Kingdom of Great Britain and Northern Ireland 9 months ago

Broadband down

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Serena

Meanwood, United Kingdom of Great Britain and Northern Ireland 9 months ago

Leeds too

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Bigz

Stoke Saint Gregory, United Kingdom of Great Britain and Northern Ireland 9 months ago

Connected to WiFi no Internet weird as TikTok still works lol

Birmingham

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Southampton, United Kingdom of Great Britain and Northern Ireland 9 months ago

Dorset DT9

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Lois

Leeds, United Kingdom of Great Britain and Northern Ireland 9 months ago

No signal in Chelmsford Essex

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SM

Warrington, United Kingdom of Great Britain and Northern Ireland 9 months ago

all says connected but nothing

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Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

wifi connected but cannot connect to the internet on laptop. Am able to connect to internet on laptop using mobile phone hotspot. This would indicate there is an issue with plusnet service.

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Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

Internet and landlines down in Brighouse

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Becky

Skegness, United Kingdom of Great Britain and Northern Ireland 9 months ago

So annoying I’ve been messing with my router for about an hour trying to get it to work - blue light yet still no internet!

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Michelle Eaton

Bartley, United Kingdom of Great Britain and Northern Ireland 9 months ago

Broadband has been slow for around a week, and now has no internet connection at all.
I used the text service a few days ago and it said my connection was okay but now it is not connecting at all.
Wi-Fi signal is good, but no internet.

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Adam Morton

Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

Internet has gone down

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Richard Lewis

Sheffield, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet

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Steve t

Newport, United Kingdom of Great Britain and Northern Ireland 9 months ago

Leicester

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Daff

Great Clacton, United Kingdom of Great Britain and Northern Ireland 9 months ago

Dead for the last 30 mins braintree essex

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Dan

Birmingham, United Kingdom of Great Britain and Northern Ireland 9 months ago

The internet is down

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Louisr

Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

Shit

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Kiona

Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

have absolutely no internet. However, router is blue

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Roger

Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet in Sussex since 9:15pm.

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Mark

Northampton, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet for last 40 minutes and frequent outages all day.

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D

Bishops Stortford, United Kingdom of Great Britain and Northern Ireland 9 months ago

Plusnet DNS servers appear to be unresponsive

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A patel

Brent, United Kingdom of Great Britain and Northern Ireland 9 months ago

No landline broadband band

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Katrina

Brent, United Kingdom of Great Britain and Northern Ireland 9 months ago

Ebbw Vale, South wales

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Dave

Aberystwyth, United Kingdom of Great Britain and Northern Ireland 9 months ago

No Internet in Norwich

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Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

Blue light on router but won't connect?

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Lincoln, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet in Leeds

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Brian Gopsill

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

No Internet

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David

Cheltenham, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet Yeovil

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Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet

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Scott parker

Northampton, United Kingdom of Great Britain and Northern Ireland 9 months ago

Mobile phones or laptops will not connect. Strange that my TV is working on wifi. All devices apart from TV are saying no internet access

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Sheryl lybert

Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet no connection

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Chris

Exeter, United Kingdom of Great Britain and Northern Ireland 9 months ago

North Crawley, Bucks
Down since 9:00 pm - 13 Sept 23

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Chris

Great Clacton, United Kingdom of Great Britain and Northern Ireland 9 months ago

No connection in Norwich

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Bridgwater, United Kingdom of Great Britain and Northern Ireland 9 months ago

Router on but no internet connection

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Birmingham, United Kingdom of Great Britain and Northern Ireland 9 months ago

I am connected but no internet

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Great Clacton, United Kingdom of Great Britain and Northern Ireland 9 months ago

Hub showing connected but no internet connection

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Bill

Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

Plusnet isn't working.

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Mark

Cambridge, United Kingdom of Great Britain and Northern Ireland 9 months ago

Even though though showing my broadband is running, can't connect to the WiFi

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Chris J

Southampton, United Kingdom of Great Britain and Northern Ireland 9 months ago

Broadband connection to 01305 871xxx has been lost since 9pm BST, help desk went home at 8pm! I'm having to rely on tethering to get by. TEDIOUS

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Kelly

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

No Internet TN35

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Enniskillen, United Kingdom of Great Britain and Northern Ireland 9 months ago

Broadband down

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Steve lee

Southampton, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet

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Amanda Trickett

Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

Lost interest connection.

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Stephen Waddington

High Barnet, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet on computer, no Wi-Fi, and no by streaming. I’m in north Manchester

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Leeds, United Kingdom of Great Britain and Northern Ireland 9 months ago

Seems to be ok playing bbc iPlayer but no Internet?

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Michelle

Hawkinge, United Kingdom of Great Britain and Northern Ireland 9 months ago

Lyminge out

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Bartlow, United Kingdom of Great Britain and Northern Ireland 9 months ago

No broadband, phone OK
B60 3qt area

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Birmingham, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet

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Julie

Exeter, United Kingdom of Great Britain and Northern Ireland 9 months ago

Down in West Yorkshire

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Brian Wheelhouse

Carluke, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet Yo149EL Filey

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Sheffield, United Kingdom of Great Britain and Northern Ireland 9 months ago

My internet is down but I have a blue light on my router

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Bob jones

Northampton, United Kingdom of Great Britain and Northern Ireland 9 months ago

No Internet bridport

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Avster

Milford Haven, United Kingdom of Great Britain and Northern Ireland 9 months ago

Internet down in Hayes area, west london

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Carole Mckenna

Hamilton, United Kingdom of Great Britain and Northern Ireland 9 months ago

I am not receiving my Internet! Tried several things Still No Internet

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Scott taylor

Caister-on-Sea, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet blackburn area BB1

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Douglas Stokes

Chester, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet and can’t contact plusnet to complain or get information

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pete rowland

Birmingham, United Kingdom of Great Britain and Northern Ireland 9 months ago

dns broken

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Terps

Brent, United Kingdom of Great Britain and Northern Ireland 9 months ago

Plusnet broadband down

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Tresco

Reading, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet Basingstoke

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P

Hamilton, United Kingdom of Great Britain and Northern Ireland 9 months ago

Internet down and customer service away for the night.

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Mark

Cambridge, United Kingdom of Great Britain and Northern Ireland 9 months ago

Internet totally down

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Mo

Brighton, United Kingdom of Great Britain and Northern Ireland 9 months ago

Broadband down in West London UB68DQ ?

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Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

My box is blue and my devices are connected but there's no internet

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Ian Pratt

Brighton, United Kingdom of Great Britain and Northern Ireland 9 months ago

No Internet essex

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MarcoM

Barnardiston, United Kingdom of Great Britain and Northern Ireland 9 months ago

No Internet connection

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Fred

Birmingham, United Kingdom of Great Britain and Northern Ireland 9 months ago

Lost internet

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J.D

Maidenhead, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet on my phone, Doncaster

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Harry M

Southampton, United Kingdom of Great Britain and Northern Ireland 9 months ago

Down

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P

Leeds, United Kingdom of Great Britain and Northern Ireland 9 months ago

Internet down

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Texas

Mount Pleasant, United Kingdom of Great Britain and Northern Ireland 9 months ago

Broadband down

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Dougie

Warrington, United Kingdom of Great Britain and Northern Ireland 9 months ago

Internet is down Landline is working

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Edinburgh, United Kingdom of Great Britain and Northern Ireland 9 months ago

No Internet

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Steve

Skegness, United Kingdom of Great Britain and Northern Ireland 9 months ago

No Internet

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Whalton, United Kingdom of Great Britain and Northern Ireland 9 months ago

Been down for an hour

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Alsn

Exeter, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet on Bolton

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James

Glasgow, United Kingdom of Great Britain and Northern Ireland 9 months ago

conneted, no internet

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Edgefield, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet

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Chris

Grantham, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet connection.
We have showtime, but no access to the internet

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Guest

Maidenhead, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet

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Jim

Great Clacton, United Kingdom of Great Britain and Northern Ireland 9 months ago

No Internet connection

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Andy S

Buckley, United Kingdom of Great Britain and Northern Ireland 9 months ago

Down at 9pm. Boom. Nothing

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M

Conwy, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet hx

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P Y

Abingdon, United Kingdom of Great Britain and Northern Ireland 9 months ago

Internet down

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Fred

Croydon, United Kingdom of Great Britain and Northern Ireland 9 months ago

Am in March Cambridgeshire, PE15

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MR

Cambridge, United Kingdom of Great Britain and Northern Ireland 9 months ago

Internet down in Blundeston

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Deeside, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet

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Rachael

Chelmsford, United Kingdom of Great Britain and Northern Ireland 9 months ago

No Internet

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P MacDonald

Warrington, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet

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Nic

Hamilton, United Kingdom of Great Britain and Northern Ireland 9 months ago

No Internet

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Joe

Cambridge, United Kingdom of Great Britain and Northern Ireland 9 months ago

Internet is completely down
Nottingham NG9

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Darren

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

Down in Melbourne Chelmsford

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Sally

Stoke Saint Gregory, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet/wifi

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Jan Quigley

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

Went off at 9pm. No internet. Pfffffttttt!

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Duncan Pugh

Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet service at all

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AC

Great Clacton, United Kingdom of Great Britain and Northern Ireland 9 months ago

Plusnet down

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Simon

Buckley, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet service Lincolnshire

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Donna Mosley

Bedford, United Kingdom of Great Britain and Northern Ireland 9 months ago

Connecting to phones but says no internet access

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Sue

Cambridge, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet.

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Dani slaney

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet or wifi

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Tullyverry, United Kingdom of Great Britain and Northern Ireland 9 months ago

Nothing working

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Tony

Maidenhead, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet

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AH

Great Clacton, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet since about 8.30pm

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Christine

Northampton, United Kingdom of Great Britain and Northern Ireland 9 months ago

No Internet Dorset

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Alan

Leeds, United Kingdom of Great Britain and Northern Ireland 9 months ago

Plusnet Internet in Ipswich down.

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Gman

West Burton, United Kingdom of Great Britain and Northern Ireland 9 months ago

Plusnet Broadband lights on router ok, however nothing connecting.

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SH27

Southampton, United Kingdom of Great Britain and Northern Ireland 9 months ago

Internet dropped out

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Caister-on-Sea, United Kingdom of Great Britain and Northern Ireland 9 months ago

Connected but with no Internet NORTH WEST blackburn BB1 area

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Leeds, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet in BA6

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London, United Kingdom of Great Britain and Northern Ireland 9 months ago

Blaydon, Gateshead no Internet but router not indicating an issue

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DC

Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

I live alone. Internet down so can’t contact friends and security cameras which rely on Wi-Fi, aren’t working. I have no TV and now can’t watch YouTube. At least I have a radio that you can’t disconnect.

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Graham Dyke

High Barnet, United Kingdom of Great Britain and Northern Ireland 9 months ago

Plusnet down in Southampton since 20:00.

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Bob

Bedford, United Kingdom of Great Britain and Northern Ireland 9 months ago

No router connection, everything is down with plusnet.

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Newport, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet signal

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John

Sheffield, United Kingdom of Great Britain and Northern Ireland 9 months ago

Full fiber broadband not working

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Jr

Cleveleys, United Kingdom of Great Britain and Northern Ireland 9 months ago

All lights on router showing fine, but no Internet. Ethernet or wireless

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Peter Barton

Cheltenham, United Kingdom of Great Britain and Northern Ireland 9 months ago

Plusnet internet not available

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Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

Lots of all broadband signal at 21:00

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J

Brussels, Belgium 9 months ago

Internet + Wifi Down, can only access the internet using TOR

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Jack the joke

Brighton, United Kingdom of Great Britain and Northern Ireland 9 months ago

Absolutely joke
Compensation

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Maidenhead, United Kingdom of Great Britain and Northern Ireland 9 months ago

No tv

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KR

Cambridge, United Kingdom of Great Britain and Northern Ireland 9 months ago

Scarborough no broadband

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brett

Little Hallingbury, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet Eastleigh

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Steve

Rough Close, United Kingdom of Great Britain and Northern Ireland 9 months ago

Down North Yorkshire

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Kieran

Sheffield, United Kingdom of Great Britain and Northern Ireland 9 months ago

No Internet

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Edgefield, United Kingdom of Great Britain and Northern Ireland 9 months ago

Unable to connect dropped out and wont restart even with resets

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Little Hallingbury, United Kingdom of Great Britain and Northern Ireland 9 months ago

WiFi connects with no internet

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Hilary Brooks

High Barnet, United Kingdom of Great Britain and Northern Ireland 9 months ago

No phone or Internet

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Brighton, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet connection

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Northampton, United Kingdom of Great Britain and Northern Ireland 9 months ago

Nottingham: no internet

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Warrington, United Kingdom of Great Britain and Northern Ireland 9 months ago

850 pm BST LOST LAND-LINE BROADBAND

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Anton

Bedford, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet service!

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Plymouth, United Kingdom of Great Britain and Northern Ireland 9 months ago

Broadband down

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Gavin

Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

Internet down, looks like a DNS problem.

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John

Brighton, United Kingdom of Great Britain and Northern Ireland 9 months ago

This WiFi is shit

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Jennifer Taylor

Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

No
Internet

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x

Brighton, United Kingdom of Great Britain and Northern Ireland 9 months ago

internet down...

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James Nicholls

Croydon, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet this evening

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KeithK256

Southampton, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet Cornwall

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Anton

Bedford, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet!

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Jaycee

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

No broadband Internet

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Em

Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

No Internet Blackpool Lancashire

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Wycombe Winer...

Southampton, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet since 9pm today

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Edward Wall

Edinburgh, United Kingdom of Great Britain and Northern Ireland 9 months ago

No broadband at 115 Stocks Way Shepley HD8 8DN

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Trevor Clark

Plymouth, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet

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Bartley, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet

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Warrington, United Kingdom of Great Britain and Northern Ireland 9 months ago

No internet

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Paul

Filey, United Kingdom of Great Britain and Northern Ireland 9 months ago

Internet down

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Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

Plusnet Internet has now been down since 8:40pm 13th September 2023

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Jay

Skegness, United Kingdom of Great Britain and Northern Ireland 9 months ago

Keeps saying DNS server not found

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Mike Cuffe

Croydon, United Kingdom of Great Britain and Northern Ireland 9 months ago

Internet not working.

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Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

Manchester

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Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland 9 months ago

Keeps saying DNS server not found (for both laptop and phone)

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Cambridge, United Kingdom of Great Britain and Northern Ireland 9 months ago

Router connected, but no service

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Glasgow

High Barnet, United Kingdom of Great Britain and Northern Ireland 9 months ago

Glasgow

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Matt

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

Internet down

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Terry

Bognor Regis, United Kingdom of Great Britain and Northern Ireland 9 months ago

Very odd . No Plusnet service but light is blue on Router

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Jon Bird

York, United Kingdom of Great Britain and Northern Ireland 9 months ago

I have no Mobile signal on my mobile

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Bury St Edmunds, United Kingdom of Great Britain and Northern Ireland 9 months ago

No mobile signal

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Derek Hobson

Llandudno, United Kingdom of Great Britain and Northern Ireland 9 months ago

No mobile signal from about lunch time

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kimberley cox

Swindon, United Kingdom of Great Britain and Northern Ireland 9 months ago

Internet has cut out 3 times since 12.00 midnight 05/09/2023

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Tony

Abingdon, United Kingdom of Great Britain and Northern Ireland 9 months ago

Can’t call or receive mobile numbers

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London, United Kingdom of Great Britain and Northern Ireland 9 months ago

No signal

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Dan

Croydon, United Kingdom of Great Britain and Northern Ireland 9 months ago

Can’t make calls network error on mobile service

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David neil peter Tisdale

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

The internet connection has been slow over the past two days - it is now only responding so slowly it is like going back 10 years or more!!

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Alessandra Granata

Manchester, United Kingdom of Great Britain and Northern Ireland 9 months ago

Low Wi-Fi speed -lost signal

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Leeds, United Kingdom of Great Britain and Northern Ireland 9 months ago

This site can’t provide a secure connection
www.plus.net uses an unsupported protocol.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH

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Stewart henderson

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

Internet has been down since midday. Plusnet are as useless as talktalk

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Pam Grant

Sheffield, United Kingdom of Great Britain and Northern Ireland 10 months ago

Can't receive e-mails on laptop or phone and then not even by logging on to plusnet website. Please fix!

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Paul

London, United Kingdom of Great Britain and Northern Ireland 10 months ago

Email not syncing for past 24 hours. Still not working right now.

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John Watton

Conwy, United Kingdom of Great Britain and Northern Ireland 10 months ago

Can't connect to SMTP of RELAY servers. Thunderbird connects briefly, gets email headers then is disconnected. Deleted items reappear in inbox. Cannot send emails at all as the relay server rejects all log on attempts

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Deborah McDonald

Bournemouth, United Kingdom of Great Britain and Northern Ireland 10 months ago

Email hasn’t been working all day. No messages coming in

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ed snowden

North Bergen, United States of America 10 months ago

Email off 0730 to now 1930 so far. Plusnet just say on the phone 'they are aware of the problem and could be 48 hours'. Plusnet phone and broadband all ok though today for me in East sussex.

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Lee Freestone

Manchester, United Kingdom of Great Britain and Northern Ireland 10 months ago

Emails not coming through properly....missing text.
Error message...please try later message.
Sale, Manchester M33

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Paul Surman

Nottingham, United Kingdom of Great Britain and Northern Ireland 10 months ago

Email keeps going down

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Manchester, United Kingdom of Great Britain and Northern Ireland 10 months ago

No internet for 2 hours

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Joe Smith

Carlisle, United Kingdom of Great Britain and Northern Ireland 10 months ago

emails being rejected and return message generated

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Linda R

Matlock, United Kingdom of Great Britain and Northern Ireland 10 months ago

This morning. 5.30 am my daughter had no mobile signal. Ay 6.45 - 7.00 am a friend tried repeatedly to call me.

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Frequently Asked Questions

It seems that the website Plus.net might be experiencing temporarily outage

If you are experiencing slow performance while using Plus.net, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.