Is Scottish Power down - May, 2024?

Scottish Power Outages and Status
Scottish Power Logo

Scottish Power is an energy company based in Scotland that provides electricity, gas, and renewable energy services to residential and business customers. The company was founded in 1990 and is a subsidiary of Iberdrola, one of the largest energy companies in the world. Scottish Power has operations across the UK, supplying energy to over 5 million customers.

Last check: Just Now |

URL Checked:

https://www.scottishpower.co.uk/

Last Down:

not recently

Response Time:

32.69 ms.

Scottish Power outages reported by users in the last 24 hours

Possible Scottish Power outages reported in the last 24 hours!

This chart shows the number of Scottish Power outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Scottish Power Outage Locations

Location

Reports

Last Reported

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Durham, England, GB

134

1 hours ago

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Colwyn Bay, Wales, GB

6

28 days ago

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Gourock, Scotland, GB

29

29 days ago

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Hamilton, Waikato, NZ

1

1 months ago

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Kirk Braddan, Braddan, IM

1

6 months ago

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Crossgar, Northern Ireland, GB

2

6 months ago

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New Plymouth, Taranaki, NZ

1

6 months ago

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La Chaux-de-Fonds, Neuchatel, CH

1

7 months ago

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Hong Kong, Hong Kong, HK

1

7 months ago

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Dubai, Dubayy, AE

1

8 months ago

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San Sebastian de los Reyes, Madrid, Comunidad de, ES

1

9 months ago

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Saint Helier, Jersey, JE

1

9 months ago

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, ,

86

ago

Most common Scottish Power problems reported by users

81

Pay Bills

19

App

Are you experiencing issues with Scottish Power right now?

Is scottishpower.co.uk not working for you? If you are having issues with Scottish Power, please use one of the options below to report a problem with the service

Scottishpower.co.uk website response status history

Date and Time

Response Time

Status Code

02 May 2024 - 09:33

32.69 ms.

200

02 May 2024 - 04:05

72.14 ms.

200

01 May 2024 - 20:58

72.1 ms.

200

01 May 2024 - 13:10

34.54 ms.

200

01 May 2024 - 07:51

32.93 ms.

200

01 May 2024 - 01:58

144.47 ms.

200

30 Apr 2024 - 16:59

150.03 ms.

200

This table shows the scottishpower.co.uk outage requests and response browser checks executed automatically by the SiteDown service. All data in the table is in the UTC time zone. If Scottish Power is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

General Tips to Fix an Scottishpower.co.uk

  • Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join Scottish Power Discussion

Suggestions? Issues? Outages?
Please share your Scottish Power experience with other users around the globe.

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anthony flynn

Durham, United Kingdom 1 hour ago

try 1st log in attempt unsuccesful

second log in attempt message too many attempts try again in 1 minute

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Pete

Stroud, United Kingdom 2 weeks ago

Wesite crashes when trying to login to my account

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Anthony Langley

Durham, United Kingdom 3 weeks ago

Can't login to website or do a password rest

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Lesley Thompson

Southwark, United Kingdom 1 month ago

all my past data has disappeared

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CD

Manchester, United Kingdom 1 month ago

App down, unable to view it or make any payments at all, same with website.

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Fiona

Edinburgh, United Kingdom 1 month ago

App for smart meter not working. Taken my money but not added it to my meter. No code given after transaction so can not add money manually either.

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Linda cox

Hamilton, New Zealand 1 month ago

I cannot log in to give a meter reading. The server denies access.

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London, United Kingdom 3 months ago

website down again!

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Mr J McHardy

Perth, United Kingdom 4 months ago

I cannot get a response online from Scolttish Power. All I want to do is enter my meter readings

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robert murphy

Giggleswick, United Kingdom 4 months ago

cant log in

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Wendy

Stanford, United Kingdom 5 months ago

Can't get into the website to enter meter readings

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Alan Davies

Glasgow, United Kingdom 5 months ago

As a new customer I'd like to be able to log in to my account. Unfortunately I can't because the server has always been down, this has been the same for at least a week...how am I supposed to keep an eye on what I'm using and being charged?

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sparky

Southwark, United Kingdom 5 months ago

wtf is up with this website scottish power are crap

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Alan

Fulham, United Kingdom 5 months ago

You're website appears to be constantly down so I can't log in to check my bills

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P

Reading, United Kingdom 6 months ago

Website unavailable

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Alan Legge

Newham, United Kingdom 6 months ago

Down - every time we reach the last day of the month - catch up with the 21st Century Scottish Power!

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William Morris

Sunderland, United Kingdom 6 months ago

Can't log in to my account

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Canterbury, United Kingdom 6 months ago

not responding

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Claire

City of London, United Kingdom 6 months ago

Can't log in to my account. Keeps circling.

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Gwyn Edwards

Bridgwater, United Kingdom 6 months ago

This problem was reported yesterday and it's still not been fixed. I phoned Scottish power today and Danielle insisted there's no problem

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Exeter District

Exeter, United Kingdom 6 months ago

The login has been out for three days on all browsers. Just at time when people are able to reduce their DD. Fishy, seems like a scam.

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Ged Franks

Manchester, United Kingdom 6 months ago

It’s crap if this continues I’m changing provider??

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Alan Kenny

Liverpool, United Kingdom 6 months ago

Web site down cannot send meter reading

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Marie

Forest Hill, United Kingdom 6 months ago

still down

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CIS Cheshire

London, United Kingdom 6 months ago

Cannot login to enter meter readings AGAIN

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Mark Strickland

Chipping Norton, United Kingdom 6 months ago

Website login has been down since Friday - very poor service and shocking down time for a company that has no actual humans working for it!!!!

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L Harris

York, United Kingdom 6 months ago

Unable to login for 2 days to provide mete reads

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G Edwards

Bangor, United Kingdom 6 months ago

I have been unable to login to my account to update my meter reading for 2 days now

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E Keegan

Motherwell, United Kingdom 6 months ago

Tried to log in for days to pay my bill website has been down Lanarkshire area.

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Phyllis Oostermeijer

Swansea, United Kingdom 6 months ago

2 Concrete cottage sa72 2qe The Pill Mre Christine Kinsey has no electric, looks like a prepaid meter put in by a tenant, she has no number for it. She said she asked you to do a quarterly bill and changed over to her name. She is a pensioner and has no heating for power to do anything.

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Mrs B Senior

Northwich, United Kingdom 6 months ago

Login not working

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Motherwell, United Kingdom 6 months ago

Website down Wishaw area trying to pa bill

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Marie scott

Forest Hill, United Kingdom 6 months ago

down

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Derby, United Kingdom 6 months ago

taking legal advice

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Delamont

Bury St Edmunds, United Kingdom 6 months ago

After long wait for login Says login password incorrect

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S Edwards

Bristol, United Kingdom 6 months ago

I have not been able to log in to Scottish Power account for two days, so cannot upload meter readings. This seems to happen a lot.

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Glasgow, United Kingdom 6 months ago

Cannot login … constant spinning circle

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Al

Sunderland, United Kingdom 6 months ago

App just buffering

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Andrew Bell

Finsbury Park, United Kingdom 6 months ago

Is the Scottish Power site down? I cannot access my account to give meter readings as requested.

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Angela

Northallerton, United Kingdom 6 months ago

Website won't load. Tried computer and phone

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jane Gooday

Chelmsford, United Kingdom 6 months ago

couldnt log in to give meter reading

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Laura

Crossgar, United Kingdom 6 months ago

FK5 4RW power cut

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I could do it better

London, United Kingdom 6 months ago

When is ofgen going to intervene ? iWhat am I thinking they are as much use as the robbing energy companies

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New Plymouth, New Zealand 6 months ago

Cannot access

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totally pissed off

London, United Kingdom 6 months ago

this is a farce. they are sending me emails to check my account , but the bloody website has been down fo days now , I'll be moving supplier as soon as I can

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sussed them out

Warrington, United Kingdom 6 months ago

what a crap site, every time there is a price change
this company shuts down their site, , then say it's having technical problems,... bollocks it's to stop us entering readings so they can charge us the higher rate the regulator should fine them and kick arse
shower of gits

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a poor skint sod

Strathpeffer, United Kingdom 6 months ago

cannot contact this shower of robbing gits
but they seem to have no problems contacting my bank to collect their pound of flesh

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T Hagan

Glasgow, United Kingdom 6 months ago

This must be the worst website on the planet,

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Mike

Royal Leamington Spa, United Kingdom 6 months ago

Totally ridiculous. They advertise their SEG as one ofthe best rates to attract applications that can never be processed. I have logged an official complaint and have heard nothing from them. Steer clear from Scottish Power !

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Leeds, United Kingdom of Great Britain and Northern Ireland 7 months ago

cant log in

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Rob Ramsden

Huddersfield, United Kingdom of Great Britain and Northern Ireland 7 months ago

login timing out on app and website

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Peter R Weedon PO11 9NS. House number 16

Emsworth, United Kingdom of Great Britain and Northern Ireland 7 months ago

Could not understand the rep’s accent - so conversation was terminated.
Your rep, and I tried very hard to understand one another.

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kevin

Hong Kong, Hong Kong 7 months ago

Not able to login to pay bill on website or app

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Part-Time Carman

Reading, United Kingdom of Great Britain and Northern Ireland 7 months ago

Cannot download bill pdf even though it indicates it is available and I have had an email to that effect

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Natasha

Dundee, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can not login to app - keeps saying password & username not correct when they are

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Michael Torrance

Glasgow, United Kingdom of Great Britain and Northern Ireland 8 months ago

Unable to login

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Anne machin

Walton le Dale, United Kingdom of Great Britain and Northern Ireland 8 months ago

Can't login


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Manchester, United Kingdom of Great Britain and Northern Ireland 8 months ago

Unable to login to submit readings due to technical issues.

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Lynette

Bartley, United Kingdom of Great Britain and Northern Ireland 8 months ago

Cant log in right now.

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Robert Maclean

Sandbank, United Kingdom of Great Britain and Northern Ireland 8 months ago

System keeps telling me I have used the wrong email address or password. I KNOW BOTH ARE CORRECT

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Peter Low

Lockerbie, United Kingdom of Great Britain and Northern Ireland 8 months ago

Can't log in to my online account. Error says 'something went wrong, please try later.

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Cambridge, United Kingdom of Great Britain and Northern Ireland 8 months ago

Site is down

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Bryan Edward Watson

Sheffield, United Kingdom of Great Britain and Northern Ireland 8 months ago

I cant put my meter readings in, im not doing anything different is your website down?

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Robert Harold Taylor

Walton le Dale, United Kingdom of Great Britain and Northern Ireland 8 months ago

when I try to login they send an email link which says "click on the button below" but there never is a button to click on!

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Edinburgh, United Kingdom of Great Britain and Northern Ireland 8 months ago

cannot log in online to my account even though all my credentials are correct

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Steve

Newcastle, United Kingdom of Great Britain and Northern Ireland 9 months ago

Unable to login. Says site is very busy

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London, United Kingdom of Great Britain and Northern Ireland 9 months ago

Security email not arrived

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Owen

, 9 months ago

I cannot connect to Scottish Power at all.

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I MacIver

, 9 months ago

Can't get on to the Website at all, keep getting Time out message.

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Alison

, 9 months ago

I've been unable to log on to the website or open the App for 2-3 days. I sent them a msg via Twitter yesterday, they replied that it's an intermittent problem. It's hardly intermittent!

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, 9 months ago

Cannot get connected to any Scottish power site

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George Clark

, 9 months ago

Unable to connect to scottish power website , time out error . same problem with the mobile app.

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Robert Riley

, 9 months ago

The website will not load: internet connection is OK.

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jake

, 9 months ago

the website just wont load, been trying all day

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james

, 9 months ago

Been trying for hours (17/0723) to log in to send readings - nothing doing !!! Making millions- and can`t have a web site that works, or is repaired / patched quickly for their customers, we know things go wrong but by the looks of it - sounds like its been like this for days. Its a joke, but not many are laughing

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Janet

, 9 months ago

I haven't been able to access the scottishpower.co.uk website all day - most frustrating.
I don't believe this to be an issue with my computer or broadband as I have been able to access plenty of other websites

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Constance Hyland

, 9 months ago

unable to log in

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, 9 months ago

Can't log in or reset password on any browser

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Allan

, 9 months ago

Login and then wait symbol for ever and does not go to account even after 10 minutes.

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Nick Chorley

, 9 months ago

can't access the website

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G.Sellick

, 9 months ago

No access by laptop or iPad to Scottish Power site ie .co.uk
.com access no problem

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George McLaren

, 9 months ago

cannot log in

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, 9 months ago

I couldn't log in now.

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JB

, 9 months ago

Cant access website.

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Katie

, 9 months ago

I have taken the whole day off

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, 9 months ago

can not loginto website

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Miss J Bunting

, 9 months ago

Can't log into website, can't access your app. can't get through on the phones, yet you are doing absolutely nothing to rectify a problem that seems to be ongoing for the last 17 days.

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Julian Karl Seifert

, 9 months ago

Has been down for 2 days

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Trevor Parnham

, 9 months ago

Can't log in to my online account. Error says 'something went wrong, please try later

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Michael Jan Cundiff

, 9 months ago

Tried to log on. No joy. Tried 5 minutes later and was unable to reach the website

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Walid Nsouli

, 9 months ago

I cant login since 4 days now

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, 9 months ago

unable to submite FIT reading

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Jo Janczak

, 9 months ago

Been trying for hours but can't log in. Sometimes page opens, others times it can't be reached. When I do get the chance to log in a red message comes up, something is wrong try again. Managed to open my account on one occasion but when I tried to enter my meter readings it shut down again

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J

, 9 months ago

Website states" We’re aware that some customers are experiencing a technical issue in our app. If you’ve recently tried to make a card payment and it wasn’t successful, the transaction may still appear as pending in your bank account. Please be assured that any unsuccessful payment will be returned to you. We're working hard to resolve this issue, in the meantime if you have a paper bill you can still pay this at your bank, Post Office or PayPoint outlet using the Bank Giro Credit slip."

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mary christie

, 9 months ago

cant top up meter

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Robert

, 9 months ago

Cannot log on to Scottish Power via app or website.

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, 9 months ago

Can’t access the site or log in to the app

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Samantha Riding

, 9 months ago

Cannot get into app or log in online

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J

, 9 months ago

Hi
It seems as though your websites and account page has stopped working, when I wanted to see my account and make a payment online.

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fuck em

, 9 months ago

doesn't load, shit company

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Gareth Beswick

, 9 months ago

Can’t login

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Du

, 9 months ago

Doesn't load

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lynn cocker

, 9 months ago

i cant log into the website to put my meter readings in

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Neil Williams

, 9 months ago

Unable to log in

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M hagan

Tregarth, United Kingdom of Great Britain and Northern Ireland 9 months ago

Website not loading

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Saint Helier, Jersey 9 months ago

Been down since yesterday. Neither website or app working. Website just says access denied.

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Frequently Asked Questions

We have recently sent browser requests to Scottishpower.co.uk and it's up and running with status code 200 (UP) and a response time of 32.69 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Scottishpower.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.