Is Papajohns down - May, 2024?

Papajohns Outages and Status
Papajohns Logo

Papa John's UK is an online pizza delivery service that provides a wide variety of pizzas, side dishes, and desserts for customers to order. They offer delivery and pick up options as well as catering services for events.

Papajohns outages reported by users in the last 24 hours

No Papajohns problems reported in the last 24 hours

This chart shows the number of Papajohns outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Papajohns Outage Locations

Location

Reports

Last Reported

GB Flag Icon

Stanley, England, GB

115

1 days ago

GB Flag Icon

Bargoed, Wales, GB

7

16 days ago

ES Flag Icon

Bornos, Andalusia, ES

1

1 months ago

US Flag Icon

Chicago, Illinois, US

1

1 months ago

GB Flag Icon

Larkhall, Scotland, GB

6

1 months ago

GB Flag Icon

Moira, Northern Ireland, GB

1

1 months ago

DE Flag Icon

Idenheim, Rheinland-Pfalz, DE

1

3 months ago

DE Flag Icon

Frankfurt am Main, Hesse, DE

3

5 months ago

Most common Papajohns problems reported by users

31

General Issues

46

Service

23

Order completion

Are you experiencing issues with Papajohns right now?

Is papajohns.co.uk not working for you? If you are having issues with Papajohns, please use one of the options below to report a problem with the service

General Tips to Fix an Papajohns.co.uk

  • Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join Papajohns Discussion

Suggestions? Issues? Outages?
Please share your Papajohns experience with other users around the globe.

GB Flag Icon

EB

Bargoed, United Kingdom • 2 weeks ago

nothing happens when click login

GB Flag Icon

City of Westminster, United Kingdom • 2 weeks ago

Orders can’t be place

GB Flag Icon

Slough, United Kingdom • 1 month ago

Showing error message, can't access UK website

US Flag Icon

ChrisK

Chicago, United States • 1 month ago

not being able to log in.

GB Flag Icon

Poole, United Kingdom • 1 month ago

Papajohns loading pizza slice just spinning around.

GB Flag Icon

Walsall, United Kingdom • 1 month ago

Won't let me order

GB Flag Icon

Duncan

Birmingham, United Kingdom • 1 month ago

Cannot access website, says access denied

GB Flag Icon

Aaron

Bristol, United Kingdom • 1 month ago

When paying for order via app a n error message comes up saying that there is an error with payment (funds in bank etc). Tried three times and then checked my bank account to double check and turns out 3 payments pending. Phoned my local store for them to confirm that there is issues with app currently but no warning anywhere but they said they will cancel the orders their end if they go through. I've now got 3 lots of funds frozen on "pending.

GB Flag Icon

Wolverhampton, United Kingdom • 1 month ago

will not take a order

GB Flag Icon

Bristol, United Kingdom • 1 month ago

Can’t purchase anything

GB Flag Icon

Exeter, United Kingdom • 1 month ago

No option to checkout or see basket

GB Flag Icon

London, United Kingdom • 1 month ago

Unable to orde ro

GB Flag Icon

Maclaren

Clydebank, United Kingdom • 1 month ago

Can't order

GB Flag Icon

Darren

Manchester, United Kingdom • 1 month ago

Won't create order

GB Flag Icon

Dominos

Leicester, United Kingdom • 1 month ago

Cant even get past the splash logo for loading online ordering.

GB Flag Icon

Birmingham, United Kingdom • 1 month ago

Issue at checkout

GB Flag Icon

Ash

Epsom, United Kingdom • 1 month ago

Getting error when trying to place an order through website on all devices and different payment methods

GB Flag Icon

Brendan Cronin

Worthing, United Kingdom • 2 months ago

Unable to log on

GB Flag Icon

Jodie

Huntingdon, United Kingdom • 2 months ago

When adding meal deal on the papa John website (uk) it shows as free. Only manually selected items such as dips come up on the order total. There is a £NaN whatever this means. I cannot place an order in fear of nothing turning up!

GB Flag Icon

Claire Love

Trowbridge, United Kingdom • 2 months ago

Error 500

GB Flag Icon

Caerphilly, United Kingdom • 2 months ago

Cannot proceed with checkout

GB Flag Icon

Kris

Wandsworth, United Kingdom • 2 months ago

Cannot pay (500 Internal Server Error)

GB Flag Icon

Angela Brown

Fulham, United Kingdom • 2 months ago

Can’t get on website , has taken my money but no order gone through . Shop absolutely no help and can’t get into website to contact customer support , absolute rubbish nightmare last two times I’ve used them

GB Flag Icon

Owen

Leyton, United Kingdom • 2 months ago

Website is frozen on logo stage

GB Flag Icon

a

London, United Kingdom • 2 months ago

Not loading

GB Flag Icon

David

Coventry, United Kingdom • 2 months ago

App saying “we’ve updated some prices in your basket”, every time we go to check out.
Can’t process order on the app.

GB Flag Icon

Luton, United Kingdom • 2 months ago

not loading

GB Flag Icon

Wandsworth, United Kingdom • 3 months ago

checkout is dead

GB Flag Icon

Con

Hayes, United Kingdom • 3 months ago

Unable to make a purchase as it said error no data present

GB Flag Icon

Luke

Catford, United Kingdom • 4 months ago

App and website says access denied

GB Flag Icon

King's Cross, United Kingdom • 4 months ago

Website down

GB Flag Icon

Glyn

Rugby, United Kingdom • 4 months ago

Order issue PayPal or card

GB Flag Icon

Liz

London, United Kingdom • 5 months ago

Made an order, not received my restaurant and now website is down

GB Flag Icon

Ammanford, United Kingdom • 5 months ago

App, Web, nothing is working

GB Flag Icon

East Ham, United Kingdom • 5 months ago

Does not take me to the payment page, so cannot ordee

GB Flag Icon

Pontypridd, United Kingdom • 5 months ago

I cannot check out, as the button is greyed out and replaced with a "complete your details" button, despite having my details filled in.

GB Flag Icon

Jane

Slough, United Kingdom • 5 months ago

message flags up as access denied when i try to access the website to view the menu and place an order.

GB Flag Icon

pizza guy

Coventry, United Kingdom • 5 months ago

page wont load

GB Flag Icon

Andy

Wrexham, United Kingdom • 6 months ago

Unable to make payment

GB Flag Icon

Rebecca

Nottingham, United Kingdom of Great Britain and Northern Ireland • 7 months ago

App and website not working

GB Flag Icon

Knook, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Can't pay

GB Flag Icon

Northampton, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Order not going through

Rate your experience with Papajohns uptime performance over the last 30 days

Frequently Asked Questions

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.

If you are experiencing slow performance while using Papajohns.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:

  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.