Is Papajohns down - November, 2025?
Papa John's UK is an online pizza delivery service that provides a wide variety of pizzas, side dishes, and desserts for customers to order. They offer delivery and pick up options as well as catering services for events.
Papajohns outages reported by users in the last 24 hours
No Papajohns problems reported in the last 24 hours
This chart shows the number of Papajohns outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Papajohns User Reports
Check out the latest user reports on Papajohns, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Oct 19, 2025 - 01:21
A visitor from Santa Clara, United States has reported a problem with Order completion
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Oct 07, 2025 - 15:10
A visitor from Welwyn Garden City, United Kingdom has reported a problem with Order completion
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Sep 26, 2025 - 20:02
A visitor from Greenwich, United Kingdom has reported a problem with Order completion
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Sep 26, 2025 - 20:02
A visitor from Greenwich, United Kingdom has reported a problem with Order completion
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Jul 27, 2025 - 18:58
A visitor from Newham, United Kingdom has reported a problem with Order completion
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Feb 21, 2025 - 18:19
A visitor from Newbiggin, United Kingdom has reported a problem with Order completion
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Feb 18, 2025 - 10:28
A visitor from Plymouth, United Kingdom has reported a problem with Order completion
Join Papajohns Discussion
Suggestions? Issues? Outages?Please share your Papajohns experience with other users around the globe.
Most common Papajohns problems reported by users
General Issues
Service
Order completion
Papajohns Outage Locations
Location
Reports
Last Reported
Santa Clara, California, US
1
24 days ago
Welwyn Garden City, England, GB
145
1 months ago
Glasgow, Scotland, GB
8
11 months ago
Venice, Veneto, IT
1
1 years ago
Bargoed, Wales, GB
7
1 years ago
Bornos, Andalusia, ES
1
1 years ago
Chicago, Illinois, US
1
1 years ago
Moira, Northern Ireland, GB
1
1 years ago
Idenheim, Rheinland-Pfalz, DE
1
1 years ago
Frankfurt am Main, Hesse, DE
3
1 years ago
Are you experiencing issues with Papajohns right now?
Is papajohns.co.uk not working for you? If you are having issues with Papajohns, please use one of the options below to report a problem with the service
Tips if papajohns.co.uk is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Santa Clara, United States • 24 days ago
cant login to order
Angela
Newbiggin, United Kingdom • 8 months agoCan’t login to order
Tim
Plymouth, United Kingdom • 8 months agoNot showing menus etc
BS
Solihull, United Kingdom • 10 months agopapa johns solihull not working
Glasgow, United Kingdom • 11 months ago
access denied
Ryan
Shadwell, United Kingdom • 11 months agoSite is down, url returns not found
Sunderland, United Kingdom • 1 years ago
no orders are being processed but you will be charged
Annoyed
Warrington, United Kingdom • 1 years agoWebsite never loads on mobile safari, and app doesn’t let you add deals as the drinks never show up?
Amie
Manchester, United Kingdom • 1 years agoSpoilt my mums birthday tea!! Sort out your issues
Charlotte
Manchester, United Kingdom • 1 years agoCan view main page but doesn’t let us go past this page not working I’ll do dominoes instead
Ellie
Manchester, United Kingdom • 1 years agoWhy won’t the website load
Paul
Manchester, United Kingdom • 1 years agoNot loading screen
Victoria Harrison
Manchester, United Kingdom • 1 years agoNot working
Jeff
Oldham, United Kingdom • 1 years agoWebsite is stuck on loading
John
London, United Kingdom • 1 years agoAccess Denied notification
ant
Salford, United Kingdom • 1 years agothe website is stuck loading
Chatham, United Kingdom • 1 years ago
Not loading on WiFi or phone network
Kayleigh
Croydon, United Kingdom • 1 years agoApp opens saying change delivery time and then crashes
Brent, United Kingdom • 1 years ago
Cant connect
Kelsie
Bournemouth, United Kingdom • 1 years agoNot working saying access denied
EB
Bargoed, United Kingdom • 1 years agonothing happens when click login
City of Westminster, United Kingdom • 1 years ago
Orders can’t be place
Slough, United Kingdom • 1 years ago
Showing error message, can't access UK website
ChrisK
Chicago, United States • 1 years agonot being able to log in.
Poole, United Kingdom • 1 years ago
Papajohns loading pizza slice just spinning around.
Walsall, United Kingdom • 1 years ago
Won't let me order
Duncan
Birmingham, United Kingdom • 1 years agoCannot access website, says access denied
Aaron
Bristol, United Kingdom • 1 years agoWhen paying for order via app a n error message comes up saying that there is an error with payment (funds in bank etc). Tried three times and then checked my bank account to double check and turns out 3 payments pending. Phoned my local store for them to confirm that there is issues with app currently but no warning anywhere but they said they will cancel the orders their end if they go through. I've now got 3 lots of funds frozen on "pending.
Wolverhampton, United Kingdom • 1 years ago
will not take a order
Bristol, United Kingdom • 1 years ago
Can’t purchase anything
Exeter, United Kingdom • 1 years ago
No option to checkout or see basket
London, United Kingdom • 1 years ago
Unable to orde ro
Maclaren
Clydebank, United Kingdom • 1 years agoCan't order
Darren
Manchester, United Kingdom • 1 years agoWon't create order
Dominos
Leicester, United Kingdom • 1 years agoCant even get past the splash logo for loading online ordering.
Birmingham, United Kingdom • 1 years ago
Issue at checkout
Ash
Epsom, United Kingdom • 1 years agoGetting error when trying to place an order through website on all devices and different payment methods
Brendan Cronin
Worthing, United Kingdom • 1 years agoUnable to log on
Jodie
Huntingdon, United Kingdom • 1 years agoWhen adding meal deal on the papa John website (uk) it shows as free. Only manually selected items such as dips come up on the order total. There is a £NaN whatever this means. I cannot place an order in fear of nothing turning up!
Claire Love
Trowbridge, United Kingdom • 1 years agoError 500
Caerphilly, United Kingdom • 1 years ago
Cannot proceed with checkout
Kris
Wandsworth, United Kingdom • 1 years agoCannot pay (500 Internal Server Error)
Angela Brown
Fulham, United Kingdom • 1 years agoCan’t get on website , has taken my money but no order gone through . Shop absolutely no help and can’t get into website to contact customer support , absolute rubbish nightmare last two times I’ve used them
Owen
Leyton, United Kingdom • 1 years agoWebsite is frozen on logo stage
a
London, United Kingdom • 1 years agoNot loading
David
Coventry, United Kingdom • 1 years agoApp saying “we’ve updated some prices in your basket”, every time we go to check out.
Can’t process order on the app.
Luton, United Kingdom • 1 years ago
not loading
Wandsworth, United Kingdom • 1 years ago
checkout is dead
Con
Hayes, United Kingdom • 1 years agoUnable to make a purchase as it said error no data present
Luke
Catford, United Kingdom • 1 years agoApp and website says access denied
King's Cross, United Kingdom • 1 years ago
Website down
Glyn
Rugby, United Kingdom • 1 years agoOrder issue PayPal or card
Liz
London, United Kingdom • 1 years agoMade an order, not received my restaurant and now website is down
Ammanford, United Kingdom • 1 years ago
App, Web, nothing is working
East Ham, United Kingdom • 1 years ago
Does not take me to the payment page, so cannot ordee
Pontypridd, United Kingdom • 1 years ago
I cannot check out, as the button is greyed out and replaced with a "complete your details" button, despite having my details filled in.
Jane
Slough, United Kingdom • 1 years agomessage flags up as access denied when i try to access the website to view the menu and place an order.
pizza guy
Coventry, United Kingdom • 2 years agopage wont load
Andy
Wrexham, United Kingdom • 2 years agoUnable to make payment
Rebecca
Nottingham, United Kingdom of Great Britain and Northern Ireland • 2 years agoApp and website not working
Knook, United Kingdom of Great Britain and Northern Ireland • 2 years ago
Can't pay
Northampton, United Kingdom of Great Britain and Northern Ireland • 2 years ago
Order not going through