Is Myphoenix down - June, 2025?

Myphoenix Outages and Status
Myphoenix Logo

MyPhoenix.co.uk is a user-friendly platform designed to help people in the United Kingdom effectively manage their accounts with Phoenix, a trusted gas and electricity supplier. The website provides an array of features, allowing users to pay bills, monitor usage, and access customer support with ease. Its clean, organized layout ensures straightforward navigation, making it a reliable tool for managing household energy needs.

Last check: Just Now |

URL Checked:

https://www.myphoenix.co.uk/

Last Down:

not recently

Response Time:

1.07 ms.

Myphoenix outages reported by users in the last 24 hours

No Myphoenix problems reported in the last 24 hours

This chart shows the number of Myphoenix outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Myphoenix User Reports

Check out the latest user reports on Myphoenix, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • BS Flag Icon
    Jun 15, 2025 - 00:00

    A visitor from Nassau, Bahamas has reported a problem with Service

  • BS Flag Icon
    Jun 15, 2025 - 00:00

    A visitor from Nassau, Bahamas has reported a problem with Service

  • GB Flag Icon
    Nov 24, 2024 - 15:58

    A visitor from Nuneaton, United Kingdom has reported a problem with Service

  • ES Flag Icon
    Oct 14, 2024 - 16:24

    A visitor from Tacoronte, Spain has reported a problem with General Issues

Join Myphoenix Discussion

Suggestions? Issues? Outages?
Please share your Myphoenix experience with other users around the globe.

US Flag Icon

John Bromhead

San Diego, United States • 8 months ago

Still down for maintenance 15 Oct 2024, been down since at least Friday, 10 Oct 2024

ES Flag Icon

Miguel Angel Fuertes

Tacoronte, Spain • 8 months ago

At the website: https://www.myphoenix.co.uk/registration? I got this message:
We're sorry, MyPhoenix is currently down for maintenance
We are working hard to get our service back online for you and we apologise for any inconvenience caused.
If you need to access your plan information, please call our contact centre on +44 (0) 3450700029

Most common Myphoenix problems reported by users

25

General Issues

75

Service

Myphoenix Outage Locations

Location

Reports

Last Reported

BS Flag Icon

Nassau, New Providence District, BS

2

4 days ago

GB Flag Icon

Nuneaton, England, GB

1

6 months ago

ES Flag Icon

Tacoronte, Canary Islands, ES

1

8 months ago

Are you experiencing issues with Myphoenix right now?

Is myphoenix.co.uk not working for you? If you are having issues with Myphoenix, please use one of the options below to report a problem with the service

myphoenix.co.uk website response status history

Date and Time

Response Time

Status Code

Jun 19, 2025 - 07:26

1.07 ms.

200

Jun 18, 2025 - 11:41

1.72 ms.

200

Jun 18, 2025 - 04:23

0.96 ms.

200

Jun 17, 2025 - 13:27

0.99 ms.

200

Jun 17, 2025 - 01:21

0.96 ms.

200

Jun 16, 2025 - 00:14

1.67 ms.

200

Jun 15, 2025 - 12:26

0.99 ms.

200

This table shows the myphoenix.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Myphoenix is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if myphoenix.co.uk is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Latest myphoenix.co.uk screenshot
Rate your experience with Myphoenix uptime performance over the last 30 days

Frequently Asked Questions

We have recently sent browser requests to Myphoenix.co.uk and it's up and running with status code 200 (UP) and a response time of 1.07 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Myphoenix.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:

  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.
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