Is down - February, 2024?

Hive Outages and Status
Hive Logo is an online shop that specializes in providing home essentials, including heating and cooling products, security products, audio products, and more. It offers customers a wide selection of quality products at competitive prices. Customers can also enjoy a convenient ordering process and fast delivery services.

Last check: Just Now |

URL Checked:

Last Down:

Down (Right Now)

Response Time:

no response outages reported by users in the last 24 hours

No Hive problems reported in the last 24 hours

This chart shows the number of Hive outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Hive Outage Locations



Last Reported

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Dukinfield, England, GB


2 days ago

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Bargoed, Wales, GB


25 days ago

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Omagh, Northern Ireland, GB


1 months ago

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Galashiels, Scotland, GB


1 months ago

Most common Hive problems reported by users




General Issues

Are you experiencing issues with Hive right now?

Is not working for you? If you are having issues with Hive, please use one of the options below to report a problem with the service website response status history

Date and Time

Response Time

Status Code

26 Feb 2024 - 04:53

no response


25 Feb 2024 - 14:52

no response


24 Feb 2024 - 20:11

no response


24 Feb 2024 - 13:59

no response


23 Feb 2024 - 22:54

no response


23 Feb 2024 - 22:54

no response


23 Feb 2024 - 22:31

no response


This table shows the outage requests and response browser checks executed automatically by the SiteDown service. All data in the table is in the UTC time zone. If Hive is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

General Tips to Fix an

  • Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join Hive Discussion

Suggestions? Issues? Outages?
Please share your Hive experience with other users around the globe.

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Ian Flint

Dukinfield, United Kingdom 2 days ago

Hive hub will not connect and website can’t be reached

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Cambridge, United Kingdom 1 week ago

Hive Login on website and App not working

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Abingdon, United Kingdom 2 weeks ago

Cannot connect my hub

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London, United Kingdom 3 weeks ago

Hive hub Offline again.
Can ping it from my network and light is solid green.
Rebooted everything at home ...... still not working

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Trowbridge, United Kingdom 3 weeks ago

My Hive is not connecting !

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Tadley, United Kingdom 1 month ago

I am unable to control Hive devices as the App does not recognise the Hub

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Wrexham, United Kingdom 1 month ago

Heating works manually vis thermostat to receiver all lights are green on everything WiFi is working ok but app says my heating is offline???

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Cardiff, United Kingdom 1 month ago

Another update - another problem. Never ending saga.

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Birmingham, United Kingdom 1 month ago

Heating is not being controlled at correct temperature. Temperature in room is hotter than should be. Comparing Govee thermostat to hive. It seems since ‘heating plus’ was added the hive thermostat response has changed? One wonders if this is done on purpose to get one to purchase hive plus!

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Guildford, United Kingdom 1 month ago

Unable to control heating from App. Cannot turn off heating from App. This is since last night 4th and problem still continuing. This is not a reliable system.

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Kerry P

Swansea, United Kingdom 1 month ago

The support team need to own this massive login issue. And publish an update and apology, we have bought into this system and rely on it.

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Peter W

Stockport, United Kingdom 1 month ago

I could not open the apps on my mobile; I was only shown a black screen saying, "We're sorry something unexpected has happened." I also tried logging in through the internet on the PC again, but it kept blinking

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Nottingham, United Kingdom 1 month ago

Hive hub showing as connected to internet not letting me control in app

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Andrew Dempster

Newton Aycliffe, United Kingdom 1 month ago

Lost control of the system via the app.

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Milton Keynes, United Kingdom 1 month ago

App not working saying oops something went wrong had to turn the heating off via the thermostat as app wouldn’t allow me to turn it off

Tried to reinstall the app but then doesn't pick up my details at all

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Fran Massam

Widnes, United Kingdom 1 month ago

App not working

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Durham, United Kingdom 1 month ago

Not working

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Davie - Greenock

Rochdale, United Kingdom 2 months ago

App working on the face of it but temperature dropping so not controlling the boiler

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Mark Lancaster

Coventry, United Kingdom 2 months ago

Heating history not working just says loading data

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Trevor Owen

Worcester, United Kingdom 3 months ago

Unable to log in. Reset password, reinstalled app, turned phone off/on still not working

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Barry, United Kingdom 4 months ago

no dashboard on app

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Kenn, United Kingdom of Great Britain and Northern Ireland 5 months ago

The app is turning my thermostat upto 32*C and max boost of 4 hours. What is going on?

Latest screenshot
Rate your experience with Hive uptime performance over the last 30 days

Frequently Asked Questions

It seems that the website might be experiencing temporarily outage

If you are experiencing slow performance while using, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.