Is hive.co.uk down - January, 2026?

Hive Outages and Status
Hive Logo

Hive.co.uk is an online shop that specializes in providing home essentials, including heating and cooling products, security products, audio products, and more. It offers customers a wide selection of quality products at competitive prices. Customers can also enjoy a convenient ordering process and fast delivery services.

Last check: Just Now |

URL Checked:

https://www.hive.co.uk/

Last Down:

not recently

Response Time:

0 ms.

hive.co.uk outages reported by users in the last 24 hours

No Hive problems reported in the last 24 hours

This chart shows the number of Hive outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Hive User Reports

Check out the latest user reports on Hive, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    Jan 09, 2026 - 15:32

    A visitor from Reading, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Dec 15, 2025 - 18:33

    A visitor from Coatbridge, United Kingdom has reported a problem with General Issues

  • US Flag Icon
    Dec 14, 2025 - 20:42

    A visitor from New York, United States has reported a problem with Service

  • GB Flag Icon
    Dec 08, 2025 - 15:27

    A visitor from Sheffield, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Dec 08, 2025 - 15:27

    A visitor from Sheffield, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Nov 20, 2025 - 19:20

    A visitor from Preston, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Nov 18, 2025 - 12:02

    A visitor from Bristol, United Kingdom has reported a problem with General Issues

Join Hive Discussion

Suggestions? Issues? Outages?
Please share your Hive experience with other users around the globe.

GB Flag Icon

E

London, United Kingdom 1 months ago

My Hive hub not able to connect to the Internet I clicked fix and no connection. My Internet is working fine nothing else on my network has any problem accessing the Internet it's just this hub.

US Flag Icon

E

New York, United States 1 months ago

My Hive hub not able to connect to the Internet I clicked fix and no connection. My Internet is working fine nothing else on my network has any problem accessing the Internet it's just this hub.

GB Flag Icon

Standish

Preston, United Kingdom 2 months ago

App down

GB Flag Icon

Wigan

Preston, United Kingdom 2 months ago

Hive app saying sorry something unexpected has happened. Not responding to turning WiFi off and on.

GB Flag Icon

Preston, United Kingdom 2 months ago

Hive app saying sorry something unexpected has happened. Not responding to turning WiFi off and on.

GB Flag Icon

L

Bristol, United Kingdom 2 months ago

Error message "Internal Server Error", the problem seems to be with Cloudflare.

IM Flag Icon

Douglas, Isle of Man 3 months ago

no account activation email delivered

GB Flag Icon

Tamworth, United Kingdom 3 months ago

Problem logging in on some devices now resolved stating but often says ‘ oops problem ‘

GB Flag Icon

Dawn

Kidderminster, United Kingdom 3 months ago

App not functioning on phone?

GB Flag Icon

Jacquie Macintyre

Exeter, United Kingdom 4 months ago

Hi I am trying to create a new account with HIVE but it won't let us create an account and put in a password. Its the same on both the web site and App. We have good wifi and tried using different email accounts but with no success.

GB Flag Icon

Jo Booth

Norwich, United Kingdom 4 months ago

Hive won't work after numerous times following connection issues. Tried calling, phone. number unobtainable and tried 'chat' not working today!!

GB Flag Icon

John Mallinder

London, United Kingdom 4 months ago

Options to switch hot water - on/schedule/off disappeared. Boost is working

GB Flag Icon

Dawn Curtis

Tamworth, United Kingdom 7 months ago

My Hive app is not working, just keep getting message saying ‘sorry something unexpected has happened and to press go back but nothing happens

GB Flag Icon

bryan

Sutton, United Kingdom 7 months ago

i have tried to set up an account with HIVE for two days now and it says there is a problem on their end. NOT HAPPY.

US Flag Icon

Mick Harrison

Fenton, United States 9 months ago

I get an unexpected error message when I try and login to the website

GB Flag Icon

Andrew

Portsmouth, United Kingdom 9 months ago

Since clocks have changed all settings are messed up. Hour forward on schedule unable to adjust them. Just keeps adding hours or just doing it’s own thing.

GB Flag Icon

al mcmullan

Gloucester, United Kingdom 9 months ago

problems with the switch of 1 hour to BST has created an error on the app. I can't change the schedule. I want change heating from 0800 to to 0700 but
the app keeps 0800. but if i change from 0800 to 0600 it actually changes the time to 0700!
Deleted and reinstalled the app but still doesn't work.

GB Flag Icon

Stephen

Cannock, United Kingdom 9 months ago

Today update 30th March 2025 , schedule out of sync with real time version 12.6.2

GB Flag Icon

Johnhroake@outlook.com

Haslemere, United Kingdom 9 months ago

Cannot change times for radiator stats. It reverts back to the previous settings for time although temperature adjustments are working.

GB Flag Icon

Andrew

Portsmouth, United Kingdom 9 months ago

Since the clocks changed all of my settings are messed up and can’t reset them.

GB Flag Icon

Orpington, United Kingdom 9 months ago

App not updating for DST changes (schedule 1 hour out)

GB Flag Icon

JCW

Sunderland, United Kingdom 1 years ago

Is there a problem with Hive today? I’m having real issues and chats haven’t been working all day.

GB Flag Icon

JCW

Sunderland, United Kingdom 1 years ago

Is there a problem with Hive today? I’m having real issues and chats haven’t been working all day.

GB Flag Icon

JCW

Sunderland, United Kingdom 1 years ago

Is there a problem with Hive today? I’m having real issues and chats haven’t been working all day.

GB Flag Icon

JCW

Sunderland, United Kingdom 1 years ago

Is there a problem with Hive today? I’m having real issues and chats haven’t been working all day.

GB Flag Icon

GJT

London, United Kingdom 1 years ago

Can't log into the app. Reloaded but no joy.

GB Flag Icon

David

Crowborough, United Kingdom 1 years ago

Unable to update payment method - just get spinning circle

GB Flag Icon

David Hargre

Kirknewton, United Kingdom 1 years ago

Nothing is connecting. Hub keeps showing red light. All procedures followed to no avail.

GB Flag Icon

peter hetherington

Glasgow, United Kingdom 1 years ago

hive has been down for two days now used the app to diagnose but still not connecting

GB Flag Icon

peter hetherington

Glasgow, United Kingdom 1 years ago

hive been down for two days now

GB Flag Icon

Nicola

Manchester, United Kingdom 1 years ago

Nothing will connect unplugged everything in order as per video nothing? All other devices working fine off same router ?

GB Flag Icon

Carmarthen, United Kingdom 1 years ago

my hive app is down. Done suggested take power down and also reboot but to no vail....

GB Flag Icon

BigAl

Dagenham, United Kingdom 1 years ago

Cant Connect

GB Flag Icon

Ian Flint

Dukinfield, United Kingdom 1 years ago

Hive hub will not connect and website can’t be reached

GB Flag Icon

Andy

Cambridge, United Kingdom 1 years ago

Hive Login on website and App not working

GB Flag Icon

Abingdon, United Kingdom 1 years ago

Cannot connect my hub

GB Flag Icon

London, United Kingdom 1 years ago

Hive hub Offline again.
Can ping it from my network and light is solid green.
Rebooted everything at home ...... still not working

GB Flag Icon

Trowbridge, United Kingdom 1 years ago

My Hive is not connecting !

GB Flag Icon

Piers

Tadley, United Kingdom 2 years ago

I am unable to control Hive devices as the App does not recognise the Hub

GB Flag Icon

Chris

Wrexham, United Kingdom 2 years ago

Heating works manually vis thermostat to receiver all lights are green on everything WiFi is working ok but app says my heating is offline???

GB Flag Icon

DB

Cardiff, United Kingdom 2 years ago

Another update - another problem. Never ending saga.

GB Flag Icon

DB

Birmingham, United Kingdom 2 years ago

Heating is not being controlled at correct temperature. Temperature in room is hotter than should be. Comparing Govee thermostat to hive. It seems since ‘heating plus’ was added the hive thermostat response has changed? One wonders if this is done on purpose to get one to purchase hive plus!

GB Flag Icon

DB

Guildford, United Kingdom 2 years ago

Unable to control heating from App. Cannot turn off heating from App. This is since last night 4th and problem still continuing. This is not a reliable system.

GB Flag Icon

Kerry P

Swansea, United Kingdom 2 years ago

The support team need to own this massive login issue. And publish an update and apology, we have bought into this system and rely on it.

GB Flag Icon

Peter W

Stockport, United Kingdom 2 years ago

I could not open the apps on my mobile; I was only shown a black screen saying, "We're sorry something unexpected has happened." I also tried logging in through the internet on the PC again, but it kept blinking

GB Flag Icon

Karen

Nottingham, United Kingdom 2 years ago

Hive hub showing as connected to internet not letting me control in app

GB Flag Icon

Andrew Dempster

Newton Aycliffe, United Kingdom 2 years ago

Lost control of the system via the app.

GB Flag Icon

Ilir

Milton Keynes, United Kingdom 2 years ago

App not working saying oops something went wrong had to turn the heating off via the thermostat as app wouldn’t allow me to turn it off

Tried to reinstall the app but then doesn't pick up my details at all

GB Flag Icon

Fran Massam

Widnes, United Kingdom 2 years ago

App not working

GB Flag Icon

Durham, United Kingdom 2 years ago

Not working

GB Flag Icon

Davie - Greenock

Rochdale, United Kingdom 2 years ago

App working on the face of it but temperature dropping so not controlling the boiler

GB Flag Icon

Mark Lancaster

Coventry, United Kingdom 2 years ago

Heating history not working just says loading data

GB Flag Icon

Trevor Owen

Worcester, United Kingdom 2 years ago

Unable to log in. Reset password, reinstalled app, turned phone off/on still not working

GB Flag Icon

Peter

Barry, United Kingdom 2 years ago

no dashboard on app

GB Flag Icon

Joanna

Kenn, United Kingdom of Great Britain and Northern Ireland 2 years ago

The app is turning my thermostat upto 32*C and max boost of 4 hours. What is going on?

Most common Hive problems reported by users

64

Service

36

General Issues

Hive Outage Locations

Location

Reports

Last Reported

GB Flag Icon

Reading, England, GB

102

14 days ago

GB Flag Icon

Coatbridge, Scotland, GB

6

1 months ago

US Flag Icon

New York, New York, US

1

1 months ago

IM Flag Icon

Douglas, Douglas, IM

1

3 months ago

US Flag Icon

Fenton, Michigan, US

2

9 months ago

GB Flag Icon

Carmarthen, Wales, GB

9

1 years ago

GB Flag Icon

Omagh, Northern Ireland, GB

1

1 years ago

Are you experiencing issues with Hive right now?

Is hive.co.uk not working for you? If you are having issues with Hive, please use one of the options below to report a problem with the service

hive.co.uk website response status history

Date and Time

Response Time

Status Code

Jan 23, 2026 - 15:13

0 ms.

200

Jan 23, 2026 - 08:47

0 ms.

200

Jan 23, 2026 - 01:41

0 ms.

200

Jan 22, 2026 - 20:11

0 ms.

200

Jan 22, 2026 - 14:13

0 ms.

200

Jan 22, 2026 - 02:28

0 ms.

200

Jan 21, 2026 - 13:01

0 ms.

200

This table shows the hive.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Hive is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if hive.co.uk is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Latest hive.co.uk screenshot
Rate your experience with Hive uptime performance over the last 30 days

Frequently Asked Questions

We have recently sent browser requests to Hive.co.uk and it's up and running with status code 200 (UP) and a response time of 0 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Hive.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.