Is Bluelightcard down - March, 2025?

Bluelightcard Outages and Status
Bluelightcard Logo

Bluelightcard.co.uk is a valuable platform for those in the emergency services, NHS, social care sector, and armed forces in the UK. They offer a multitude of advantages, including online and high-street discounts from a wide array of companies. Users simply need to sign up for a Blue Light Card to access these benefits. It's a fantastic way of giving back to those who dedicate their lives to helping others.

Last check: Just Now |

URL Checked:

https://www.bluelightcard.co.uk/

Last Down:

not recently

Response Time:

1.32 ms.

Bluelightcard outages reported by users in the last 24 hours

No Bluelightcard problems reported in the last 24 hours

This chart shows the number of Bluelightcard outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Bluelightcard User Reports

Check out the latest user reports on Bluelightcard, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    Mar 14, 2025 - 16:12

    A visitor from Newport, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Mar 06, 2025 - 14:50

    A visitor from Ilford, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Mar 06, 2025 - 07:49

    A visitor from Glasgow, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Mar 05, 2025 - 22:17

    A visitor from Bristol, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Mar 05, 2025 - 19:10

    A visitor from Sheffield, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Mar 05, 2025 - 12:54

    A visitor from Mauchline, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Mar 04, 2025 - 20:26

    A visitor from Milton Keynes, United Kingdom has reported a problem with General Issues

Join Bluelightcard Discussion

Suggestions? Issues? Outages?
Please share your Bluelightcard experience with other users around the globe.

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John

Newport, United Kingdom 8 days ago

Locking at home page, just displaying a spanner/cog

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julie

Ewerby, United Kingdom 16 days ago

unable to use in app. goes into a loop shows retailers and that's it will not go any further

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Leeds, United Kingdom 16 days ago

Can’t copy discount code

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Ilford, United Kingdom 16 days ago

Signing issue

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S

Bristol, United Kingdom 16 days ago

Won't load any websites

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Janet Ferguson

Mauchline, United Kingdom 17 days ago

Unable to access offers or companies

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J

Birmingham, United Kingdom 17 days ago

Can't open any offers

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J

Birmingham, United Kingdom 17 days ago

Can't open any offers

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Milton Keynes, United Kingdom 18 days ago

Won't load any offers

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Colin Edwin Stevens

Shrewsbury, United Kingdom 26 days ago

Your app is not working again what’s the problem

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AFitch

Wirral, United Kingdom 1 months ago

Once I login in the page just keeps reloading and I can't access any offers

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Amanda

Templecombe, United Kingdom 1 months ago

Cannot log in

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Dinas Powys, United Kingdom 1 months ago

Nothing after login window

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Anon

Newport, United Kingdom 1 months ago

Getting blcshine.io and a blank screen

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apermafust@btinternet.com

Colne, United Kingdom 1 months ago

lets me log in but then goes into a loop with the timer got sick of trying to assess the deals after trying at least twenty times

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Nick Marlow

London, United Kingdom 1 months ago

Can't Login. Website or iOS App.

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Kim

Bedford, United Kingdom 1 months ago

I have uninstalled and reinstalled the app. Cleared the cache and reset my password twice and I still can't login.

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Sheffield, United Kingdom 1 months ago

Unable to open website

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Maria

Basildon, United Kingdom 1 months ago

Been trying to log in via app and google saying contact app supplier and internal error

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London, United Kingdom 1 months ago

Down

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Mel

Douglas, Isle of Man 1 months ago

10.44 Sun 9 Feb. App and website down, changed password still no access- action required by BlueLightCard to rectify.

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Sean

Plymouth, United Kingdom 1 months ago

Internal server error

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Dennis

Lerwick, United Kingdom 1 months ago

App not accepting login or password reset.

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Lerwick, United Kingdom 1 months ago

App not accepting login or password reset.

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Manchester, United Kingdom 1 months ago

App down - error message. Cleared cache, reinstalled app, restarted phone and app still wont work.

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Newtownabbey, United Kingdom 1 months ago

App not accepting sign in also directly on the web

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Bedford, United Kingdom 1 months ago

App not accepting login or password reset.

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Dorset, United Kingdom

Bedford, United Kingdom 1 months ago

App not accepting login or password reset.
States to contact service user.

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Bedford, United Kingdom 1 months ago

App not accepting login or password reset.
States to contact service user.

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Bedford, United Kingdom 1 months ago

App not accepting login or password reset.
States to contact service user.

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Bedford, United Kingdom 1 months ago

App not accepting login or password reset.
States to contact service user.

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Kate Sprigings

Wallasey, United Kingdom 1 months ago

Internal server error

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Tracey

High Wycombe, United Kingdom 1 months ago

Won’t let me login

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beeps

Southampton, United Kingdom 1 months ago

app and website not accepting log in or password reset

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Telford, United Kingdom 1 months ago

cannot connet to website "Internal Server Error"

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Sam

Sheffield, United Kingdom 1 months ago

Won't allow you to sign into app

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Mrs Marilyn Roebuck

Rowley Regis, United Kingdom 1 months ago

Not accepting login details to Blue Light website

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Garry

Telford, United Kingdom 1 months ago

cannot login to app . website says "Server Down"

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Telford, United Kingdom 1 months ago

cannot login to app . website says "Server Down"

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Helen

Aldershot, United Kingdom 1 months ago

Not able to access app or website

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Lambeth, United Kingdom 1 months ago

Cannot login

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Keith

Redditch, United Kingdom 1 months ago

Website and App appear to be down

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Denise Cuffe

Waterlooville, United Kingdom 1 months ago

Unable to access website on computer or login on phone. Tried everything.

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denise cuffe

Waterlooville, United Kingdom 1 months ago

cannot access website on computer or log in on phone.

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R

Wigan, United Kingdom 1 months ago

Unable to log in even when password reset has been done. Unable to access website

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Greenwich, United Kingdom 1 months ago

Not recognising login

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Jimmy

Paris, France 1 months ago

It’s down, not working

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Oldham, United Kingdom 1 months ago

Can't log in

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Andy

Mansfield, United Kingdom 1 months ago

Unable to log in.
Also have two log in credentials stored in iPhone passwords. One is for Blaine.io
Never seen that before.
Neither logins work

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Ss

Crewe, United Kingdom 1 months ago

User authentication error

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Ss

Crewe, United Kingdom 1 months ago

User authentication error

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mandy

Guildford, United Kingdom 1 months ago

error message when trying to login

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Marcin

Sutton Coldfield, United Kingdom 1 months ago

500 error

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S

Cardiff, United Kingdom 1 months ago

can't login

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Alan

Manchester, United Kingdom 1 months ago

User authentication error

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Anonymous

London, United Kingdom 1 months ago

Can't login on app or website

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Lucy Mott

North Shields, United Kingdom 1 months ago

When trying to login on various different phones, tablets, laptops etc. both my husband and I get the following error message: "Error in authentication, please contact the app owner." Very frustrating when you're wanting to purchase an item.

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Cam

Manchester, United Kingdom 1 months ago

Error message unable to authenticate on the App and an internal server error on the website

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Cam

Manchester, United Kingdom 1 months ago

Error message unable to authenticate on the App and an internal server error on the website

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Cam

Manchester, United Kingdom 1 months ago

Error message unable to authenticate on the App and an internal server error on the website

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Cam

Manchester, United Kingdom 1 months ago

Error message unable to authenticate on the App and an internal server error on the website

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Joanne Mitchell

Edinburgh, United Kingdom 1 months ago

Internal server issues is the message I keep receiving when trying to login

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Carlisle, United Kingdom 1 months ago

Login issue

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Gilbert

Nottingham, United Kingdom 1 months ago

Server down error?

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Amy

Bristol, United Kingdom 1 months ago

not able to login - tried resetting login password and still not working

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Elle

Leeds, United Kingdom 1 months ago

Error message at login

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Anna

Greenford, United Kingdom 1 months ago

Can't access webite via laptop. Error message:

"Internal Server Error

The server encountered an internal error and was unable to complete your request."

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Bernice

Leighton Buzzard, United Kingdom 1 months ago

Unable to log into my account

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AD

Stockton-on-Tees, United Kingdom 1 months ago

Website login not working

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Birmingham, United Kingdom 1 months ago

Website and App not working for me.

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akice louise

London, United Kingdom 1 months ago

internal error

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JMcA

St Albans, United Kingdom 1 months ago

Down atm

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JMcA

St Albans, United Kingdom 1 months ago

Down atm

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Milton Keynes, United Kingdom 1 months ago

Can't log on

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Lb

Warrington, United Kingdom 1 months ago

Yep, can't log in

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Warrington, United Kingdom 1 months ago

Yep, can't log in

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Warrington, United Kingdom 1 months ago

Yep, can't log in

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Jake

Derby, United Kingdom 1 months ago

All services appear to be down, website, app login etc

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Rinesh

Oxford, United Kingdom 1 months ago

Can't log in

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Paul

Liverpool, United Kingdom 1 months ago

Unable to login

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Cannock, United Kingdom 1 months ago

Down

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Paula

London, United Kingdom 1 months ago

Unable to login

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Wigston Parva, United Kingdom 1 months ago

Unable to log in

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Wigston Parva, United Kingdom 1 months ago

Unable to log in

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LisaKB

Hinckley, United Kingdom 1 months ago

Not logging me in - have reset password and still not doing it

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Holly

Leigh, United Kingdom 1 months ago

Not working

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Ally

Barnet, United Kingdom 1 months ago

Unable to log on

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Michele

Wigan, United Kingdom 1 months ago

Website and app down

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Phil Nightingale

Nottingham, United Kingdom 1 months ago

Unable to access website and app as unable to log in

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Croydon, United Kingdom 1 months ago

Not working

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Caz

Manchester, United Kingdom 1 months ago

Won’t let me login on the app or online.

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Anita modha

Dagenham, United Kingdom 1 months ago

I cannot login to the account online.

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Bristol, United Kingdom 1 months ago

Does anyone know how long it will be down for? We talking hours or days?

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Bristol, United Kingdom 1 months ago

Does anyone know how long it will be down for? We talking hours or days?

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Tony

Gillingham, United Kingdom 1 months ago

Can't log in - reset password (and have had to do some a number of times over last few months) - seems to be a recurring problem.

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Tony

Gillingham, United Kingdom 1 months ago

Can't log in - reset password (and have had to do some a number of times over last few months) - seems to be a recurring problem.

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Gillingham, United Kingdom 1 months ago

Can't log in - reset password (and have had to do some a number of times over last few months) - seems to be a recurring problem.

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K H

Birmingham, United Kingdom 1 months ago

Can’t log in authentication error going round in circles trying to reset password both the app and on website

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Joey

Plymouth, United Kingdom 1 months ago

I own not the official blue light group on fb add it . It's useful and you get questions. Also the apps down

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Joey

Plymouth, United Kingdom 1 months ago

I own not the official blue light group on fb add it . It's useful and you get questions. Also the apps down

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Joey

Plymouth, United Kingdom 1 months ago

I own not the official blue light group on fb add it . It's useful and you get questions. Also the apps down

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Joey

Plymouth, United Kingdom 1 months ago

I own not the official blue light group on fb add it . It's useful and you get questions. Also the apps down

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TC

Southampton, United Kingdom 1 months ago

Kicking me out on sign in

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Grant

Royal Tunbridge Wells, United Kingdom 1 months ago

App and website down

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Alice

Telford, United Kingdom 1 months ago

Not allowing me to log in

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Bristol, United Kingdom 1 months ago

Cannot acces my account

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Three Crosses, United Kingdom 1 months ago

Unable to log in

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damian

Glasgow, United Kingdom 1 months ago

website is down completely . also unable to login to app.

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Christina

High Wycombe, United Kingdom 1 months ago

Can’t log in, tired the app, tried the site. Reset my password and it just keeps saying error and incorrect log in details on both app and site.

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Anon

Herne Hill, United Kingdom 1 months ago

Website says "Internal Server Error
The server encountered an internal error and was unable to complete your request.".

When trying to log in it says "Error in authentication, please contact the app owner."

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JB

Tonbridge, United Kingdom 1 months ago

Can’t login on app or website.

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Alocin

Nottingham, United Kingdom 1 months ago

Authentication error - can’t login

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Kayla

Cranleigh, United Kingdom 1 months ago

Can't login - "internal server error"

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Tyler

Beckenham, United Kingdom 1 months ago

Can’t log in. Internal server error

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Sarah

Croydon, United Kingdom 1 months ago

I can't log in to both the app and thewebsite.

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Bournemouth, United Kingdom 1 months ago

Can't log on to my Bluelight card account

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Baz

Blackpool, United Kingdom 1 months ago

Comes up with an internal server error

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Wendy

Colchester, United Kingdom 1 months ago

Not loading any pages

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Diane

Birmingham, United Kingdom 1 months ago

Can't open anything on the app. I have changed password etx

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Anon

Romford, United Kingdom 1 months ago

When I try to log into the app I get 'Notice: Unauthorized'. The login has worked previously and works when I go to the website, so it's definitely the right one.

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Anon

Romford, United Kingdom 1 months ago

Page keeps reloading without being able to click anything. Eventually re-asks for me to login. Then the whole thing starts all over again.

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nigel thomas

Chippenham, United Kingdom 1 months ago

Trying to use the website to look at discounts for Currys but the Currys discount page keeps reloading so I am unable to get any further.

Can you please advise? Thanks

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Kirsten

Leicester, United Kingdom 2 months ago

Will not load individual coupon codes, continues to reload site over and over

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Wilmslow, United Kingdom 2 months ago

App really slow logging in (wouldn’t allow use of biometrics to log in) and then freezing and crashing

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Birmingham, United Kingdom 2 months ago

I haven't been able to order anything for months. The log in is fine but when I try and access a brand for the code it just whirls and doesn't load.

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Gravesend, United Kingdom 2 months ago

when I tried to access a website (in this case it was Hoseasons) I just get a whirling white circle. (This has happened before with a different website.)

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Phil B

Southampton, United Kingdom 2 months ago

Website OK but app not working. Logs on but can't navigate

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Matthew Hopley

Newtown, United Kingdom 2 months ago

When I select a company to look at the deals and vouchers. The webpage constantly refreshes locking me into the page, not being able to select anything.

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Phil

Sunderland, United Kingdom 3 months ago

Some pages within site constantly refreshing, when logged in.

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Birmingham, United Kingdom 3 months ago

Keeps refreshing when I try to click on a company's link

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Birmingham, United Kingdom 3 months ago

not loading

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Tania Kremer-Yeatman

Barnet, United Kingdom 4 months ago

failing to load companies

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Frustrated User :-(

Melton Mowbray, United Kingdom 4 months ago

Was previously easy to access, easy to use the app. Has changed over last few months - app. constantly signs me out, then doesn’t let me sign back in! Will probably have to re-set my password AGAIN! Very frustrating to have to muck around to get access to see offers when should be (& was until fairly recently) quick & easy!

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Mike De-Bear

Gloucester, United Kingdom 5 months ago

Saying try again later and has wiped all knowledge of my blue light card

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Canary Wharf, United Kingdom 7 months ago

Constantly logging me out having to reset password then doesn't accept new password and logs me out again over and over again

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Kylie

Blackpool, United Kingdom 7 months ago

Takes your money then no card showing on the app. Nobody responing to messages and it's now day 3. They took my payment 3 day's ago with no problem.

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Antwerp, Belgium 7 months ago

States over an hour wait to access

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Antwerp, Belgium 7 months ago

Blue wheel of death all day

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Siobhan

Manchester, United Kingdom 7 months ago

Says I need to buy a card when my current card hasn't expired.

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Bob

Pontypridd, United Kingdom 7 months ago

Cloudflare up so ddos attack? Or just volume

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mandy

London, United Kingdom 7 months ago

says i have no card (I do) and just a circle going round nothing else

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Lambeth, United Kingdom 7 months ago

App not working. Many teachers seem to be applying

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Lambeth, United Kingdom 7 months ago

Can’t sign in

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Slough, United Kingdom 7 months ago

Cannot log into app- just blue circle twirling round

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Tracy G

Basildon, United Kingdom 7 months ago

Saying it has put me in a queue. Unable to enter website. Giving me a 2 hour wait time.

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Shrivenham, United Kingdom 7 months ago

Delayed uptake saying there is a que

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M

Grangemouth, United Kingdom 7 months ago

Can't log in

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Croydon, United Kingdom 7 months ago

Constant loading screen on apl

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Kingswinford, United Kingdom 7 months ago

App is saying I don't have a card when I do. Also app is not loading properly

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Dh

Gwersyllt, United Kingdom 7 months ago

1hour 55mims estimated time to be able to access site!

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Sandy

Worcester, United Kingdom 7 months ago

Can’t log on app trying to ncp code annoying

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Sandy

Worcester, United Kingdom 7 months ago

Can’t log into app

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Preston, United Kingdom 7 months ago

Can't log in. Placed in virtual queue for 47 minutes. Reached number one now the website crashes.

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Newcastle upon Tyne, United Kingdom 7 months ago

Was 3rd inline for the application form and it crashed citing an internal error.

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Ben

Clubmoor, United Kingdom 7 months ago

Cannot log in, error message

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Shaun

Crawley, United Kingdom 7 months ago

Website shows a queuing system in place (50 minutes wait at present). App will not load favourites, offers or members virtual card

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Sheffield, United Kingdom 7 months ago

says high traffic volume - wait time 1h!

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Liza

Welwyn Garden City, United Kingdom 7 months ago

Not showing card

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Wandsworth, United Kingdom 7 months ago

Can't get passed login screen, apparent server issue

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Amy

Chesterfield, United Kingdom 7 months ago

Trying to register and that page alone keeps timing out.

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Worcester, United Kingdom 7 months ago

Can’t login on app or website

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Kaye wood

Hackney, United Kingdom 7 months ago

And app not working

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Bev

Tewkesbury, United Kingdom 7 months ago

Unable to load page so logged out of app. Now unable to log in.

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Ellie

Newark on Trent, United Kingdom 7 months ago

Can’t get past log in screen, even tried resetting password and restarting phone but still not working

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Charlotte Walters

Southwark, United Kingdom 7 months ago

Unable to login

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Littlehampton, United Kingdom 7 months ago

Won’t log in.

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Ak

Dungannon, United Kingdom 7 months ago

When trying to log in screen go blank no message nothing

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Manchester, United Kingdom 7 months ago

Can’t log in

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Rox

Bourne End, United Kingdom 8 months ago

Unable to log in, comes up with server error

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Bob

Lambeth, United Kingdom 9 months ago

It’s broken

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Connor

Barnsley, United Kingdom 9 months ago

Says bad gateway

Most common Bluelightcard problems reported by users

66

General Issues

34

Service

Bluelightcard Outage Locations

Location

Reports

Last Reported

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Newport, Wales, GB

18

8 days ago

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Ilford, England, GB

290

16 days ago

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Glasgow, Scotland, GB

15

16 days ago

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Paris, Île-de-France, FR

1

1 months ago

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Enniskillen, Northern Ireland, GB

2

1 months ago

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Antwerp, Flanders, BE

2

7 months ago

Are you experiencing issues with Bluelightcard right now?

Is bluelightcard.co.uk not working for you? If you are having issues with Bluelightcard, please use one of the options below to report a problem with the service

bluelightcard.co.uk website response status history

Date and Time

Response Time

Status Code

Mar 21, 2025 - 08:09

1.32 ms.

200

Mar 20, 2025 - 14:13

1.19 ms.

200

Mar 19, 2025 - 10:04

1.38 ms.

200

Mar 19, 2025 - 03:51

1.25 ms.

200

Mar 18, 2025 - 01:42

1.2 ms.

200

Mar 17, 2025 - 05:14

1.2 ms.

200

Mar 16, 2025 - 23:27

1.22 ms.

200

This table shows the bluelightcard.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Bluelightcard is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if bluelightcard.co.uk is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Latest bluelightcard.co.uk screenshot
Rate your experience with Bluelightcard uptime performance over the last 30 days

Frequently Asked Questions

We have recently sent browser requests to Bluelightcard.co.uk and it's up and running with status code 200 (UP) and a response time of 1.32 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Bluelightcard.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.