Is Bluelightcard down - June, 2025?
Bluelightcard.co.uk is a valuable platform for those in the emergency services, NHS, social care sector, and armed forces in the UK. They offer a multitude of advantages, including online and high-street discounts from a wide array of companies. Users simply need to sign up for a Blue Light Card to access these benefits. It's a fantastic way of giving back to those who dedicate their lives to helping others.
URL Checked:
https://www.bluelightcard.co.uk/
Last Down:
not recently
Response Time:
1.83 ms.
Bluelightcard outages reported by users in the last 24 hours
No Bluelightcard problems reported in the last 24 hours
This chart shows the number of Bluelightcard outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Bluelightcard User Reports
Check out the latest user reports on Bluelightcard, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Jun 13, 2025 - 16:29A visitor from Litherland, United Kingdom has reported a problem with Service
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Jun 09, 2025 - 11:36A visitor from Birkirkara, Malta has reported a problem with Service
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Jun 09, 2025 - 10:29
A visitor from Berwick-Upon-Tweed, United Kingdom has reported a problem with The blc rewards gateway is down
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Jun 09, 2025 - 08:55
A visitor from Bolton, United Kingdom has reported a problem with The blc rewards gateway is down
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Jun 06, 2025 - 20:53
A visitor from Plymouth, United Kingdom has reported a problem with Service
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Jun 06, 2025 - 19:08
A visitor from Tamworth, United Kingdom has reported a problem with Service
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May 31, 2025 - 18:42
A visitor from Milton Keynes, United Kingdom has reported a problem with The blc rewards gateway is down
Join Bluelightcard Discussion
Suggestions? Issues? Outages?Please share your Bluelightcard experience with other users around the globe.
Most common Bluelightcard problems reported by users
General Issues
Service
The blc rewards gateway is down
Bluelightcard Outage Locations
Location
Reports
Last Reported
Litherland, England, GB
323
5 days ago
Birkirkara, Birkirkara, MT
1
10 days ago
Glasgow, Scotland, GB
17
1 months ago
Newport, Wales, GB
21
1 months ago
Paris, Île-de-France, FR
1
4 months ago
Enniskillen, Northern Ireland, GB
2
4 months ago
Antwerp, Flanders, BE
2
10 months ago
Are you experiencing issues with Bluelightcard right now?
Is bluelightcard.co.uk not working for you? If you are having issues with Bluelightcard, please use one of the options below to report a problem with the service
bluelightcard.co.uk website response status history
Date and Time
Response Time
Status Code
Jun 19, 2025 - 08:11
1.83 ms.
200
Jun 19, 2025 - 00:14
1.59 ms.
200
Jun 18, 2025 - 14:03
1.53 ms.
200
Jun 18, 2025 - 07:41
1.52 ms.
200
Jun 17, 2025 - 16:34
1.88 ms.
200
Jun 17, 2025 - 11:56
1.96 ms.
200
Jun 16, 2025 - 22:17
1.59 ms.
200
This table shows the bluelightcard.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Bluelightcard is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if bluelightcard.co.uk is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
debbie sneddon
Litherland, United Kingdom • 5 days agoEvery time i click on an offer it says "sorry we couldn't load your offer at the moment" then when i click on the offer website it says "failed to load company"
A-D
Birkirkara, Malta • 10 days agoIt looks like the BLC & DDS gateways are down
A-D
Birkirkara, Malta • 10 days agoIt looks like the BLC & DDS gateways are down
Billy Hughes
Tamworth, United Kingdom • 12 days agoCan not log in. Cannot enter any details i .e. Email address etc
Birmingham, United Kingdom • 26 days ago
Non responsive
Birmingham, United Kingdom • 26 days ago
Page is unresponsive
Jojo
London, United Kingdom • 1 months agorewards gateway is down
Jojo
London, United Kingdom • 1 months agorewards gateway is down
Jaymie
Newport, United Kingdom • 1 months agoGet the following message when trying to log into the website and the app: "Global rate limit exceeded"
Claire
Basingstoke, United Kingdom • 1 months agoI can’t access any discount- as I can’t even log in!
Steve
Tamworth, United Kingdom • 1 months agoStill unable to access site, no reply from the Help
Paul Wilson
Barnsley, United Kingdom • 1 months agoCan’t access the app. Notice error occurred processing request
Lou
Bradford, United Kingdom • 1 months agoWhen are BlueLight going to address their faulty log in problem?
Ali
Bradford, United Kingdom • 1 months agoReverts to Login page repeatedly, therefore cannot complete sign-up process.
Steve
Tamworth, United Kingdom • 1 months agounable to access site beyond Log in
Steve
Tamworth, United Kingdom • 1 months agoI can log in then ony a sort of greyish image from left to right can not access site
Bexley, United Kingdom • 1 months ago
Cannot see card
Julie
Crosskeys, United Kingdom • 1 months agoBlank screen coming up in app , cannot access it
Robin Grant
Portsmouth, United Kingdom • 1 months agoI can login in OK but website does not open
David AIRD
London, United Kingdom • 1 months agoWebsite login defective
Megan
Banbury, United Kingdom • 1 months agoCan't use the app .. continuously saying session expired when I log in
Banbury, United Kingdom • 1 months ago
Can't use the app .. continuously saying session expired when I log in
Col
Bolton, United Kingdom • 1 months agoWon't let me log in despite details being correct
SIMON
Fleetwood, United Kingdom • 1 months agoWILL NOT ALLOW PRODUCT SEARCHES - GET ERROR MESSAGE FOR ALL SEARCHES
SIMON
Fleetwood, United Kingdom • 1 months agoWILL NOT PERMIT PRODUCT SEARCHES - GET ERROR MESSAGE
Berkhamsted, United Kingdom • 2 months ago
Unable to login for 2 weeks keeps stating session expired to login- no one responds to email
John
Bellshill, United Kingdom • 2 months agopassword problems
website- pages keep reloading every 3 seconds.
drop down menu has no oprions in ticket screen so can't raise issues.
No live chat like they used to have.
No longer fit for purpose!
John
Bellshill, United Kingdom • 2 months agono response to I.T. tickets, web site pages keep reloading every 3 seconds and password no longer worked as criteria for symbols that can be used has changed. No more live chat either, total disgrace
March, United Kingdom • 2 months ago
Says it is experiencing a problem and won’t load
David
Newton Abbot, United Kingdom • 2 months agoWont allow access to any of the offers - just "spins" and goes back to homepage
John
Newport, United Kingdom • 3 months agoLocking at home page, just displaying a spanner/cog
julie
Ewerby, United Kingdom • 3 months agounable to use in app. goes into a loop shows retailers and that's it will not go any further
Leeds, United Kingdom • 3 months ago
Can’t copy discount code
Ilford, United Kingdom • 3 months ago
Signing issue
S
Bristol, United Kingdom • 3 months agoWon't load any websites
Janet Ferguson
Mauchline, United Kingdom • 3 months agoUnable to access offers or companies
J
Birmingham, United Kingdom • 3 months agoCan't open any offers
J
Birmingham, United Kingdom • 3 months agoCan't open any offers
Milton Keynes, United Kingdom • 3 months ago
Won't load any offers
Colin Edwin Stevens
Shrewsbury, United Kingdom • 3 months agoYour app is not working again what’s the problem
AFitch
Wirral, United Kingdom • 3 months agoOnce I login in the page just keeps reloading and I can't access any offers
Amanda
Templecombe, United Kingdom • 3 months agoCannot log in
Dinas Powys, United Kingdom • 4 months ago
Nothing after login window
Anon
Newport, United Kingdom • 4 months agoGetting blcshine.io and a blank screen
apermafust@btinternet.com
Colne, United Kingdom • 4 months agolets me log in but then goes into a loop with the timer got sick of trying to assess the deals after trying at least twenty times
Nick Marlow
London, United Kingdom • 4 months agoCan't Login. Website or iOS App.
Kim
Bedford, United Kingdom • 4 months agoI have uninstalled and reinstalled the app. Cleared the cache and reset my password twice and I still can't login.
Sheffield, United Kingdom • 4 months ago
Unable to open website
Maria
Basildon, United Kingdom • 4 months agoBeen trying to log in via app and google saying contact app supplier and internal error
London, United Kingdom • 4 months ago
Down
Mel
Douglas, Isle of Man • 4 months ago10.44 Sun 9 Feb. App and website down, changed password still no access- action required by BlueLightCard to rectify.
Sean
Plymouth, United Kingdom • 4 months agoInternal server error
Dennis
Lerwick, United Kingdom • 4 months agoApp not accepting login or password reset.
Lerwick, United Kingdom • 4 months ago
App not accepting login or password reset.
Manchester, United Kingdom • 4 months ago
App down - error message. Cleared cache, reinstalled app, restarted phone and app still wont work.
Newtownabbey, United Kingdom • 4 months ago
App not accepting sign in also directly on the web
Bedford, United Kingdom • 4 months ago
App not accepting login or password reset.
Dorset, United Kingdom
Bedford, United Kingdom • 4 months agoApp not accepting login or password reset.
States to contact service user.
Bedford, United Kingdom • 4 months ago
App not accepting login or password reset.
States to contact service user.
Bedford, United Kingdom • 4 months ago
App not accepting login or password reset.
States to contact service user.
Bedford, United Kingdom • 4 months ago
App not accepting login or password reset.
States to contact service user.
Kate Sprigings
Wallasey, United Kingdom • 4 months agoInternal server error
Tracey
High Wycombe, United Kingdom • 4 months agoWon’t let me login
beeps
Southampton, United Kingdom • 4 months agoapp and website not accepting log in or password reset
Telford, United Kingdom • 4 months ago
cannot connet to website "Internal Server Error"
Sam
Sheffield, United Kingdom • 4 months agoWon't allow you to sign into app
Mrs Marilyn Roebuck
Rowley Regis, United Kingdom • 4 months agoNot accepting login details to Blue Light website
Garry
Telford, United Kingdom • 4 months agocannot login to app . website says "Server Down"
Telford, United Kingdom • 4 months ago
cannot login to app . website says "Server Down"
Helen
Aldershot, United Kingdom • 4 months agoNot able to access app or website
Lambeth, United Kingdom • 4 months ago
Cannot login
Keith
Redditch, United Kingdom • 4 months agoWebsite and App appear to be down
Denise Cuffe
Waterlooville, United Kingdom • 4 months agoUnable to access website on computer or login on phone. Tried everything.
denise cuffe
Waterlooville, United Kingdom • 4 months agocannot access website on computer or log in on phone.
R
Wigan, United Kingdom • 4 months agoUnable to log in even when password reset has been done. Unable to access website
Greenwich, United Kingdom • 4 months ago
Not recognising login
Jimmy
Paris, France • 4 months agoIt’s down, not working
Oldham, United Kingdom • 4 months ago
Can't log in
Andy
Mansfield, United Kingdom • 4 months agoUnable to log in.
Also have two log in credentials stored in iPhone passwords. One is for Blaine.io
Never seen that before.
Neither logins work
Ss
Crewe, United Kingdom • 4 months agoUser authentication error
Ss
Crewe, United Kingdom • 4 months agoUser authentication error
mandy
Guildford, United Kingdom • 4 months agoerror message when trying to login
Marcin
Sutton Coldfield, United Kingdom • 4 months ago500 error
S
Cardiff, United Kingdom • 4 months agocan't login
Alan
Manchester, United Kingdom • 4 months agoUser authentication error
Anonymous
London, United Kingdom • 4 months agoCan't login on app or website
Lucy Mott
North Shields, United Kingdom • 4 months agoWhen trying to login on various different phones, tablets, laptops etc. both my husband and I get the following error message: "Error in authentication, please contact the app owner." Very frustrating when you're wanting to purchase an item.
Cam
Manchester, United Kingdom • 4 months agoError message unable to authenticate on the App and an internal server error on the website
Cam
Manchester, United Kingdom • 4 months agoError message unable to authenticate on the App and an internal server error on the website
Cam
Manchester, United Kingdom • 4 months agoError message unable to authenticate on the App and an internal server error on the website
Cam
Manchester, United Kingdom • 4 months agoError message unable to authenticate on the App and an internal server error on the website
Joanne Mitchell
Edinburgh, United Kingdom • 4 months agoInternal server issues is the message I keep receiving when trying to login
Carlisle, United Kingdom • 4 months ago
Login issue
Gilbert
Nottingham, United Kingdom • 4 months agoServer down error?
Amy
Bristol, United Kingdom • 4 months agonot able to login - tried resetting login password and still not working
Elle
Leeds, United Kingdom • 4 months agoError message at login
Anna
Greenford, United Kingdom • 4 months agoCan't access webite via laptop. Error message:
"Internal Server Error
The server encountered an internal error and was unable to complete your request."
Bernice
Leighton Buzzard, United Kingdom • 4 months agoUnable to log into my account
AD
Stockton-on-Tees, United Kingdom • 4 months agoWebsite login not working
Birmingham, United Kingdom • 4 months ago
Website and App not working for me.
akice louise
London, United Kingdom • 4 months agointernal error
JMcA
St Albans, United Kingdom • 4 months agoDown atm
JMcA
St Albans, United Kingdom • 4 months agoDown atm
Milton Keynes, United Kingdom • 4 months ago
Can't log on
Lb
Warrington, United Kingdom • 4 months agoYep, can't log in
Warrington, United Kingdom • 4 months ago
Yep, can't log in
Warrington, United Kingdom • 4 months ago
Yep, can't log in
Jake
Derby, United Kingdom • 4 months agoAll services appear to be down, website, app login etc
Rinesh
Oxford, United Kingdom • 4 months agoCan't log in
Paul
Liverpool, United Kingdom • 4 months agoUnable to login
Cannock, United Kingdom • 4 months ago
Down
Paula
London, United Kingdom • 4 months agoUnable to login
Wigston Parva, United Kingdom • 4 months ago
Unable to log in
Wigston Parva, United Kingdom • 4 months ago
Unable to log in
LisaKB
Hinckley, United Kingdom • 4 months agoNot logging me in - have reset password and still not doing it
Holly
Leigh, United Kingdom • 4 months agoNot working
Ally
Barnet, United Kingdom • 4 months agoUnable to log on
Michele
Wigan, United Kingdom • 4 months agoWebsite and app down
Phil Nightingale
Nottingham, United Kingdom • 4 months agoUnable to access website and app as unable to log in
Croydon, United Kingdom • 4 months ago
Not working
Caz
Manchester, United Kingdom • 4 months agoWon’t let me login on the app or online.
Anita modha
Dagenham, United Kingdom • 4 months agoI cannot login to the account online.
Bristol, United Kingdom • 4 months ago
Does anyone know how long it will be down for? We talking hours or days?
Bristol, United Kingdom • 4 months ago
Does anyone know how long it will be down for? We talking hours or days?
Tony
Gillingham, United Kingdom • 4 months agoCan't log in - reset password (and have had to do some a number of times over last few months) - seems to be a recurring problem.
Tony
Gillingham, United Kingdom • 4 months agoCan't log in - reset password (and have had to do some a number of times over last few months) - seems to be a recurring problem.
Gillingham, United Kingdom • 4 months ago
Can't log in - reset password (and have had to do some a number of times over last few months) - seems to be a recurring problem.
K H
Birmingham, United Kingdom • 4 months agoCan’t log in authentication error going round in circles trying to reset password both the app and on website
Joey
Plymouth, United Kingdom • 4 months agoI own not the official blue light group on fb add it . It's useful and you get questions. Also the apps down
Joey
Plymouth, United Kingdom • 4 months agoI own not the official blue light group on fb add it . It's useful and you get questions. Also the apps down
Joey
Plymouth, United Kingdom • 4 months agoI own not the official blue light group on fb add it . It's useful and you get questions. Also the apps down
Joey
Plymouth, United Kingdom • 4 months agoI own not the official blue light group on fb add it . It's useful and you get questions. Also the apps down
TC
Southampton, United Kingdom • 4 months agoKicking me out on sign in
Grant
Royal Tunbridge Wells, United Kingdom • 4 months agoApp and website down
Alice
Telford, United Kingdom • 4 months agoNot allowing me to log in
Bristol, United Kingdom • 4 months ago
Cannot acces my account
Three Crosses, United Kingdom • 4 months ago
Unable to log in
damian
Glasgow, United Kingdom • 4 months agowebsite is down completely . also unable to login to app.
Christina
High Wycombe, United Kingdom • 4 months agoCan’t log in, tired the app, tried the site. Reset my password and it just keeps saying error and incorrect log in details on both app and site.
Anon
Herne Hill, United Kingdom • 4 months agoWebsite says "Internal Server Error
The server encountered an internal error and was unable to complete your request.".
When trying to log in it says "Error in authentication, please contact the app owner."
JB
Tonbridge, United Kingdom • 4 months agoCan’t login on app or website.
Alocin
Nottingham, United Kingdom • 4 months agoAuthentication error - can’t login
Kayla
Cranleigh, United Kingdom • 4 months agoCan't login - "internal server error"
Tyler
Beckenham, United Kingdom • 4 months agoCan’t log in. Internal server error
Sarah
Croydon, United Kingdom • 4 months agoI can't log in to both the app and thewebsite.
Bournemouth, United Kingdom • 4 months ago
Can't log on to my Bluelight card account
Baz
Blackpool, United Kingdom • 4 months agoComes up with an internal server error
Wendy
Colchester, United Kingdom • 4 months agoNot loading any pages
Diane
Birmingham, United Kingdom • 4 months agoCan't open anything on the app. I have changed password etx
Anon
Romford, United Kingdom • 4 months agoWhen I try to log into the app I get 'Notice: Unauthorized'. The login has worked previously and works when I go to the website, so it's definitely the right one.
Anon
Romford, United Kingdom • 4 months agoPage keeps reloading without being able to click anything. Eventually re-asks for me to login. Then the whole thing starts all over again.
nigel thomas
Chippenham, United Kingdom • 4 months agoTrying to use the website to look at discounts for Currys but the Currys discount page keeps reloading so I am unable to get any further.
Can you please advise? Thanks
Kirsten
Leicester, United Kingdom • 4 months agoWill not load individual coupon codes, continues to reload site over and over
Wilmslow, United Kingdom • 5 months ago
App really slow logging in (wouldn’t allow use of biometrics to log in) and then freezing and crashing
Birmingham, United Kingdom • 5 months ago
I haven't been able to order anything for months. The log in is fine but when I try and access a brand for the code it just whirls and doesn't load.
Gravesend, United Kingdom • 5 months ago
when I tried to access a website (in this case it was Hoseasons) I just get a whirling white circle. (This has happened before with a different website.)
Phil B
Southampton, United Kingdom • 5 months agoWebsite OK but app not working. Logs on but can't navigate
Matthew Hopley
Newtown, United Kingdom • 5 months agoWhen I select a company to look at the deals and vouchers. The webpage constantly refreshes locking me into the page, not being able to select anything.
Phil
Sunderland, United Kingdom • 6 months agoSome pages within site constantly refreshing, when logged in.
Birmingham, United Kingdom • 6 months ago
Keeps refreshing when I try to click on a company's link
Birmingham, United Kingdom • 6 months ago
not loading
Tania Kremer-Yeatman
Barnet, United Kingdom • 7 months agofailing to load companies
Frustrated User :-(
Melton Mowbray, United Kingdom • 7 months agoWas previously easy to access, easy to use the app. Has changed over last few months - app. constantly signs me out, then doesn’t let me sign back in! Will probably have to re-set my password AGAIN! Very frustrating to have to muck around to get access to see offers when should be (& was until fairly recently) quick & easy!
Mike De-Bear
Gloucester, United Kingdom • 8 months agoSaying try again later and has wiped all knowledge of my blue light card
Canary Wharf, United Kingdom • 10 months ago
Constantly logging me out having to reset password then doesn't accept new password and logs me out again over and over again
Kylie
Blackpool, United Kingdom • 10 months agoTakes your money then no card showing on the app. Nobody responing to messages and it's now day 3. They took my payment 3 day's ago with no problem.
Antwerp, Belgium • 10 months ago
States over an hour wait to access
Antwerp, Belgium • 10 months ago
Blue wheel of death all day
Siobhan
Manchester, United Kingdom • 10 months agoSays I need to buy a card when my current card hasn't expired.
Bob
Pontypridd, United Kingdom • 10 months agoCloudflare up so ddos attack? Or just volume
mandy
London, United Kingdom • 10 months agosays i have no card (I do) and just a circle going round nothing else
Lambeth, United Kingdom • 10 months ago
App not working. Many teachers seem to be applying
Lambeth, United Kingdom • 10 months ago
Can’t sign in
Slough, United Kingdom • 10 months ago
Cannot log into app- just blue circle twirling round
Tracy G
Basildon, United Kingdom • 10 months agoSaying it has put me in a queue. Unable to enter website. Giving me a 2 hour wait time.
Shrivenham, United Kingdom • 10 months ago
Delayed uptake saying there is a que
M
Grangemouth, United Kingdom • 10 months agoCan't log in
Croydon, United Kingdom • 10 months ago
Constant loading screen on apl
Kingswinford, United Kingdom • 10 months ago
App is saying I don't have a card when I do. Also app is not loading properly
Dh
Gwersyllt, United Kingdom • 10 months ago1hour 55mims estimated time to be able to access site!
Sandy
Worcester, United Kingdom • 10 months agoCan’t log on app trying to ncp code annoying
Sandy
Worcester, United Kingdom • 10 months agoCan’t log into app
Preston, United Kingdom • 10 months ago
Can't log in. Placed in virtual queue for 47 minutes. Reached number one now the website crashes.
Newcastle upon Tyne, United Kingdom • 10 months ago
Was 3rd inline for the application form and it crashed citing an internal error.
Ben
Clubmoor, United Kingdom • 10 months agoCannot log in, error message
Shaun
Crawley, United Kingdom • 10 months agoWebsite shows a queuing system in place (50 minutes wait at present). App will not load favourites, offers or members virtual card
Sheffield, United Kingdom • 10 months ago
says high traffic volume - wait time 1h!
Liza
Welwyn Garden City, United Kingdom • 10 months agoNot showing card
Wandsworth, United Kingdom • 10 months ago
Can't get passed login screen, apparent server issue
Amy
Chesterfield, United Kingdom • 10 months agoTrying to register and that page alone keeps timing out.
Worcester, United Kingdom • 10 months ago
Can’t login on app or website
Kaye wood
Hackney, United Kingdom • 10 months agoAnd app not working
Bev
Tewkesbury, United Kingdom • 10 months agoUnable to load page so logged out of app. Now unable to log in.
Ellie
Newark on Trent, United Kingdom • 10 months agoCan’t get past log in screen, even tried resetting password and restarting phone but still not working
Charlotte Walters
Southwark, United Kingdom • 10 months agoUnable to login
Littlehampton, United Kingdom • 10 months ago
Won’t log in.
Ak
Dungannon, United Kingdom • 10 months agoWhen trying to log in screen go blank no message nothing
Manchester, United Kingdom • 10 months ago
Can’t log in
Rox
Bourne End, United Kingdom • 11 months agoUnable to log in, comes up with server error
Bob
Lambeth, United Kingdom • 1 years agoIt’s broken
Connor
Barnsley, United Kingdom • 1 years agoSays bad gateway