Is Bluelightcard down - February, 2026?
Bluelightcard.co.uk is a valuable platform for those in the emergency services, NHS, social care sector, and armed forces in the UK. They offer a multitude of advantages, including online and high-street discounts from a wide array of companies. Users simply need to sign up for a Blue Light Card to access these benefits. It's a fantastic way of giving back to those who dedicate their lives to helping others.
URL Checked:
https://www.bluelightcard.co.uk/
Last Down:
not recently
Response Time:
2.97 ms.
Bluelightcard outages reported by users in the last 24 hours
Possible Bluelightcard outages reported in the last 24 hours!
This chart shows the number of Bluelightcard outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Bluelightcard User Reports
Check out the latest user reports on Bluelightcard, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Feb 09, 2026 - 17:22A visitor from Failsworth, United Kingdom has reported a problem with CANT RESET EMAIL NOT GETTING INCOMING EMAIL FROM BLUELIGHT SITE
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Feb 06, 2026 - 20:44
A visitor from London, United Kingdom has reported a problem with CANT RESET EMAIL NOT GETTING INCOMING EMAIL FROM BLUELIGHT SITE
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Feb 05, 2026 - 15:13
A visitor from Boston, United Kingdom has reported a problem with Service
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Feb 05, 2026 - 11:47
A visitor from Wilsden, United Kingdom has reported a problem with CANT RESET EMAIL NOT GETTING INCOMING EMAIL FROM BLUELIGHT SITE
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Feb 05, 2026 - 10:06
A visitor from Chesterfield, United Kingdom has reported a problem with CANT RESET EMAIL NOT GETTING INCOMING EMAIL FROM BLUELIGHT SITE
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Feb 02, 2026 - 14:27
A visitor from Manchester, United Kingdom has reported a problem with CANT RESET EMAIL NOT GETTING INCOMING EMAIL FROM BLUELIGHT SITE
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Jan 20, 2026 - 09:05
A visitor from Mitcham, United Kingdom has reported a problem with CANT RESET EMAIL NOT GETTING INCOMING EMAIL FROM BLUELIGHT SITE
Join Bluelightcard Discussion
Suggestions? Issues? Outages?Please share your Bluelightcard experience with other users around the globe.
Most common Bluelightcard problems reported by users
General Issues
Service
The blc rewards gateway is down
CANT RESET EMAIL NOT GETTING INCOMING EMAIL FROM BLUELIGHT SITE
Bluelightcard Outage Locations
Location
Reports
Last Reported
Failsworth, England, GB
373
12 hours ago
Newport, Wales, GB
24
4 months ago
Glasgow, Scotland, GB
19
6 months ago
Birkirkara, Birkirkara, MT
1
8 months ago
Paris, Île-de-France, FR
1
1 years ago
Enniskillen, Northern Ireland, GB
2
1 years ago
Antwerp, Flanders, BE
2
1 years ago
Are you experiencing issues with Bluelightcard right now?
Is bluelightcard.co.uk not working for you? If you are having issues with Bluelightcard, please use one of the options below to report a problem with the service
bluelightcard.co.uk website response status history
Date and Time
Response Time
Status Code
Feb 09, 2026 - 21:39
2.97 ms.
200
Feb 09, 2026 - 13:47
2.94 ms.
200
Feb 09, 2026 - 08:34
2.99 ms.
200
Feb 09, 2026 - 01:13
2.92 ms.
200
Feb 08, 2026 - 18:45
2.51 ms.
200
Feb 08, 2026 - 08:31
2.95 ms.
200
Feb 07, 2026 - 21:24
2.66 ms.
200
This table shows the bluelightcard.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Bluelightcard is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if bluelightcard.co.uk is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Failsworth, United Kingdom • 12 hours ago
Can't access the menu on either app or website - problem since end of last week.
Russell
Failsworth, United Kingdom • 12 hours agoCan log in but can only access notifications.
Ian Parr
London, United Kingdom • 3 days agoKeeps crashing the app. Says there is a bug
Tina
Boston, United Kingdom • 4 days agocannot login, has taken my membership fee but not letting me on the site, saying does not except email address, can't give address for the card.
Lindsay McGowan
Wilsden, United Kingdom • 4 days agoCant log in to app... keeps saying there is a bug
tina
Chesterfield, United Kingdom • 4 days agonot loading , throws me straight off
Tony
Middlesbrough, United Kingdom • 6 days agoNothing loading
susan kirk
Manchester, United Kingdom • 7 days agoJust reinstalled the blc app off plasterer and it is saying that it has a bug and will not open
Sharon Glithero
Mitcham, United Kingdom • 20 days agoHaving problems with website and resetting my password.
City of London, United Kingdom • 1 months ago
Not working
Nicky
Southampton, United Kingdom • 2 months agoGoes to error page
Karmgord
Kilburn, United Kingdom • 2 months agoFrom their Facebook page:
Facebook
https://www.facebook.com › story.php › ?story_fbid=1023610253128342&id=100064381316001
Blue Light Card - We're really sorry to report that the... | Facebook
We're really sorry to report that the Blue Light Card web and app are currently unavailable. We understand how frustrating this must be and please be assured that we are working hard to restore full access to the site as quickly as possible. We appreciate your patience and understanding during this
Karmgord
Kilburn, United Kingdom • 2 months agocannot get either website or app to work
Mark Cz
Ilford, United Kingdom • 2 months agoBlank page. Can't load app even after reinstall.
M Shah
Worcester, United Kingdom • 2 months agoThe app page will not load
Grimsby, United Kingdom • 3 months ago
all links seem broken
Julie
Tamworth, United Kingdom • 3 months agoYou are not alone. Each time I try to login on my phone or laptop the pages are blank.
Julie
Tamworth, United Kingdom • 3 months agoYou are not alone. Each time I try to login on my phone or laptop the pages are blank.
julie allen
Tamworth, United Kingdom • 3 months agoapp opens with blak pages again. I have been trying to get on here for a couple of weeks each time this happens
Henry Street
City of London, United Kingdom • 3 months agoI have found it impossible to log into the site and renew my card. I have even tried re-registering, but to no avail. I cannot believe I am the only one? I use a laptop and not a mobile app. Is this the reason? I do not know what is meant by a Work ID? I am in receipt of an NHS pension. Do I qualify as a retiree? Something has changed with the system since I first registered just over 2 years ago.
Suz
Coventry, United Kingdom • 3 months agoPage just whites out
Suz
Coventry, United Kingdom • 3 months agoUnable to get to login. App freezes and then gives you the choice to wait or close. Tried both but nothing happens. No updates appear available, phone has recently updated so cant understand it. Must be a server issue?
City of London, United Kingdom • 3 months ago
Unable to re-new card and make a payment.
Phil Street
City of London, United Kingdom • 3 months agoI'm convinced that there is a problem with the website. Unable to re-apply for a new card via a laptop. No payment option is shown on the My Card link. Is the system only designed for mobiles via an app?
City of London, United Kingdom • 3 months ago
I'm convinced that there is a problem with the website. Unable to re-apply for a new card via a laptop. No payment option is shown on the My Card link. Is the system only designed for mobiles via an app?
Ringwood, United Kingdom • 4 months ago
Unable to pay for renewal - no payment options appear on app or website under card section.
B Nix
Ringwood, United Kingdom • 4 months agoNo one replies and I cannot renew my card.
gregory swain
London, United Kingdom • 5 months agocannot login to my account
Mandy
Newcastle upon Tyne, United Kingdom • 5 months agoWill not let me on the app or log in on website
sarah
Welwyn Garden City, United Kingdom • 5 months agoonce you put your email and password in it keeps flashing through screens and returns to login page
London, United Kingdom • 5 months ago
blue light card app or online not working - stuck on verify page
Tonbridge, United Kingdom • 6 months ago
can't log in
Julie Hughes
York, United Kingdom • 6 months agoIs the Sunday airship going ahead as we have not heard any planes going over our bungalow in Withernsea?
Amy
Deeside, United Kingdom • 6 months agoI tried to log in. The screen tries to load, flashed multiple times and then makes me log in again. I am unbale to use the website.
Sheila
Gloucester, United Kingdom • 6 months agoProblem with renewing blc in the app. Yellow renewal tab in situ however, does not go to renewal and payment facility. It goes to the offers page with no route to renewals. End up going in circles trying to renew facility with no success.
Trudi
Rotherham, United Kingdom • 6 months agoWon’t load been like it a few days
Jill
Birmingham, United Kingdom • 6 months agooffers are not loading
Barnet, United Kingdom • 6 months ago
I can’t log onto my account
Leyland, United Kingdom • 6 months ago
Not loading
Nicci
Middlesbrough, United Kingdom • 6 months agoI keep seeing a blank screen and it doesn’t seem to load when I click on the search
Kat
Reading, United Kingdom • 6 months agoConstant error message
net::ERR_SSL_PROTOCOL_ERROR
Frank
London, United Kingdom • 6 months agoThe app won't open
Lisa
Northampton, United Kingdom • 6 months agoAnyone else have a problem accessing the Blue light card on the app? Says gateway problem ??
Lisa
Northampton, United Kingdom • 6 months agoAnyone else have a problem accessing the Blue light card on the app? Says gateway problem ??
Lisa
Northampton, United Kingdom • 6 months agoAnyone else have a problem accessing the Blue light card on the app? Says gateway problem ??
Lisa
Northampton, United Kingdom • 6 months agoAnyone else have a problem accessing the Blue light card on the app? Says gateway problem ??
Lisa
Northampton, United Kingdom • 6 months agoAnyone else have a problem accessing the Blue light card on the app? Says gateway problem ??
Lisa
Northampton, United Kingdom • 6 months agoAnyone else have a problem accessing the Blue light card on the app? Says gateway problem ??
Lisa
Northampton, United Kingdom • 6 months agoAnyone else have a problem accessing the Blue light card on the app? Says gateway problem ??
Lisa
Northampton, United Kingdom • 6 months agoAnyone else have a problem accessing the Blue light card on the app? Says gateway problem ??
Lisa
Northampton, United Kingdom • 6 months agoAnyone else have a problem accessing the Blue light card on the app? Says gateway problem ??
Lisa
Northampton, United Kingdom • 6 months agoAnyone else have a problem accessing the Blue light card on the app? Says gateway problem ??
Lisa
Northampton, United Kingdom • 6 months agoAnyone else have a problem accessing the Blue light card on the app? Says gateway problem ??
Lisa
Northampton, United Kingdom • 6 months agoAnyone else have a problem accessing the Blue light card on the app? Says gateway problem ??
Lisa
Northampton, United Kingdom • 6 months agoAnyone else have a problem accessing the Blue light card on the app? Says gateway problem ??
Lisa
Northampton, United Kingdom • 6 months agoAnyone else have a problem accessing the Blue light card on the app? Says gateway problem ??
Lisa
Northampton, United Kingdom • 6 months agoAnyone else have a problem accessing the Blue light card on the app? Says gateway problem ??
Lisa
Northampton, United Kingdom • 6 months agoAnyone else have a problem accessing the Blue light card on the app? Says gateway problem ??
Lisa
Northampton, United Kingdom • 6 months agoAnyone else have a problem accessing the Blue light card on the app? Says gateway problem ??
Lisa
Northampton, United Kingdom • 6 months agoAnyone else have a problem accessing the Blue light card on the app? Says gateway problem ??
Lisa
Northampton, United Kingdom • 6 months agoAnyone else have a problem accessing the Blue light card on the app? Says gateway problem ??
Northampton, United Kingdom • 6 months ago
Anyone else have a problem accessing the Blue light card on the app? Says gateway problem ??
Northampton, United Kingdom • 6 months ago
Anyone else have a problem accessing the Blue light card on the app? Says gateway problem ??
Northampton, United Kingdom • 6 months ago
Anyone else have a problem accessing the Blue light card on the app? Says gateway problem ??
Birmingham, United Kingdom • 6 months ago
I cant log in on the app and the website too
Laurie Page
Poplar, United Kingdom • 6 months agoThe Legoland page will not load from the link
Trav
Glasgow, United Kingdom • 6 months agoNot working
jack
Eastbourne, United Kingdom • 7 months agoGet offers button isn't working
DM
Glasgow, United Kingdom • 7 months agoMy BLC app indicated for me to renew my card. I clicked and later noticed my card is not due to renew until next year first contact member services 6 days ago still not received positive response.
DM
Glasgow, United Kingdom • 7 months agoMy BLC app indicated for me to renew my card. I clicked and later noticed my card is not due to renew until next year first contact member services 6 days ago still not received positive response.
DM
Glasgow, United Kingdom • 7 months agoMy BLC app indicated for me to renew my card. I clicked and later noticed my card is not due to renew until next year first contact member services 6 days ago still not received positive response.
DM
Glasgow, United Kingdom • 7 months agoMy BLC app indicated for me to renew my card. I clicked and later noticed my card is not due to renew until next year first contact member services 6 days ago still not received positive response.
debbie sneddon
Litherland, United Kingdom • 7 months agoEvery time i click on an offer it says "sorry we couldn't load your offer at the moment" then when i click on the offer website it says "failed to load company"
A-D
Birkirkara, Malta • 8 months agoIt looks like the BLC & DDS gateways are down
A-D
Birkirkara, Malta • 8 months agoIt looks like the BLC & DDS gateways are down
Billy Hughes
Tamworth, United Kingdom • 8 months agoCan not log in. Cannot enter any details i .e. Email address etc
Birmingham, United Kingdom • 8 months ago
Non responsive
Birmingham, United Kingdom • 8 months ago
Page is unresponsive
Jojo
London, United Kingdom • 8 months agorewards gateway is down
Jojo
London, United Kingdom • 8 months agorewards gateway is down
Jaymie
Newport, United Kingdom • 8 months agoGet the following message when trying to log into the website and the app: "Global rate limit exceeded"
Claire
Basingstoke, United Kingdom • 8 months agoI can’t access any discount- as I can’t even log in!
Steve
Tamworth, United Kingdom • 9 months agoStill unable to access site, no reply from the Help
Paul Wilson
Barnsley, United Kingdom • 9 months agoCan’t access the app. Notice error occurred processing request
Lou
Bradford, United Kingdom • 9 months agoWhen are BlueLight going to address their faulty log in problem?
Ali
Bradford, United Kingdom • 9 months agoReverts to Login page repeatedly, therefore cannot complete sign-up process.
Steve
Tamworth, United Kingdom • 9 months agounable to access site beyond Log in
Steve
Tamworth, United Kingdom • 9 months agoI can log in then ony a sort of greyish image from left to right can not access site
Bexley, United Kingdom • 9 months ago
Cannot see card
Julie
Crosskeys, United Kingdom • 9 months agoBlank screen coming up in app , cannot access it
Robin Grant
Portsmouth, United Kingdom • 9 months agoI can login in OK but website does not open
David AIRD
London, United Kingdom • 9 months agoWebsite login defective
Megan
Banbury, United Kingdom • 9 months agoCan't use the app .. continuously saying session expired when I log in
Banbury, United Kingdom • 9 months ago
Can't use the app .. continuously saying session expired when I log in
Col
Bolton, United Kingdom • 9 months agoWon't let me log in despite details being correct
SIMON
Fleetwood, United Kingdom • 9 months agoWILL NOT ALLOW PRODUCT SEARCHES - GET ERROR MESSAGE FOR ALL SEARCHES
SIMON
Fleetwood, United Kingdom • 9 months agoWILL NOT PERMIT PRODUCT SEARCHES - GET ERROR MESSAGE
Berkhamsted, United Kingdom • 9 months ago
Unable to login for 2 weeks keeps stating session expired to login- no one responds to email
John
Bellshill, United Kingdom • 9 months agopassword problems
website- pages keep reloading every 3 seconds.
drop down menu has no oprions in ticket screen so can't raise issues.
No live chat like they used to have.
No longer fit for purpose!
John
Bellshill, United Kingdom • 9 months agono response to I.T. tickets, web site pages keep reloading every 3 seconds and password no longer worked as criteria for symbols that can be used has changed. No more live chat either, total disgrace
March, United Kingdom • 9 months ago
Says it is experiencing a problem and won’t load
David
Newton Abbot, United Kingdom • 10 months agoWont allow access to any of the offers - just "spins" and goes back to homepage
John
Newport, United Kingdom • 10 months agoLocking at home page, just displaying a spanner/cog
julie
Ewerby, United Kingdom • 11 months agounable to use in app. goes into a loop shows retailers and that's it will not go any further
Leeds, United Kingdom • 11 months ago
Can’t copy discount code
Ilford, United Kingdom • 11 months ago
Signing issue
S
Bristol, United Kingdom • 11 months agoWon't load any websites
Janet Ferguson
Mauchline, United Kingdom • 11 months agoUnable to access offers or companies
J
Birmingham, United Kingdom • 11 months agoCan't open any offers
J
Birmingham, United Kingdom • 11 months agoCan't open any offers
Milton Keynes, United Kingdom • 11 months ago
Won't load any offers
Colin Edwin Stevens
Shrewsbury, United Kingdom • 11 months agoYour app is not working again what’s the problem
AFitch
Wirral, United Kingdom • 11 months agoOnce I login in the page just keeps reloading and I can't access any offers
Amanda
Templecombe, United Kingdom • 11 months agoCannot log in
Dinas Powys, United Kingdom • 11 months ago
Nothing after login window
Anon
Newport, United Kingdom • 1 years agoGetting blcshine.io and a blank screen
apermafust@btinternet.com
Colne, United Kingdom • 1 years agolets me log in but then goes into a loop with the timer got sick of trying to assess the deals after trying at least twenty times
Nick Marlow
London, United Kingdom • 1 years agoCan't Login. Website or iOS App.
Kim
Bedford, United Kingdom • 1 years agoI have uninstalled and reinstalled the app. Cleared the cache and reset my password twice and I still can't login.
Sheffield, United Kingdom • 1 years ago
Unable to open website
Maria
Basildon, United Kingdom • 1 years agoBeen trying to log in via app and google saying contact app supplier and internal error
London, United Kingdom • 1 years ago
Down
Mel
Douglas, Isle of Man • 1 years ago10.44 Sun 9 Feb. App and website down, changed password still no access- action required by BlueLightCard to rectify.
Sean
Plymouth, United Kingdom • 1 years agoInternal server error
Dennis
Lerwick, United Kingdom • 1 years agoApp not accepting login or password reset.
Lerwick, United Kingdom • 1 years ago
App not accepting login or password reset.
Manchester, United Kingdom • 1 years ago
App down - error message. Cleared cache, reinstalled app, restarted phone and app still wont work.
Newtownabbey, United Kingdom • 1 years ago
App not accepting sign in also directly on the web
Bedford, United Kingdom • 1 years ago
App not accepting login or password reset.
Dorset, United Kingdom
Bedford, United Kingdom • 1 years agoApp not accepting login or password reset.
States to contact service user.
Bedford, United Kingdom • 1 years ago
App not accepting login or password reset.
States to contact service user.
Bedford, United Kingdom • 1 years ago
App not accepting login or password reset.
States to contact service user.
Bedford, United Kingdom • 1 years ago
App not accepting login or password reset.
States to contact service user.
Kate Sprigings
Wallasey, United Kingdom • 1 years agoInternal server error
Tracey
High Wycombe, United Kingdom • 1 years agoWon’t let me login
beeps
Southampton, United Kingdom • 1 years agoapp and website not accepting log in or password reset
Telford, United Kingdom • 1 years ago
cannot connet to website "Internal Server Error"
Sam
Sheffield, United Kingdom • 1 years agoWon't allow you to sign into app
Mrs Marilyn Roebuck
Rowley Regis, United Kingdom • 1 years agoNot accepting login details to Blue Light website
Garry
Telford, United Kingdom • 1 years agocannot login to app . website says "Server Down"
Telford, United Kingdom • 1 years ago
cannot login to app . website says "Server Down"
Helen
Aldershot, United Kingdom • 1 years agoNot able to access app or website
Lambeth, United Kingdom • 1 years ago
Cannot login
Keith
Redditch, United Kingdom • 1 years agoWebsite and App appear to be down
Denise Cuffe
Waterlooville, United Kingdom • 1 years agoUnable to access website on computer or login on phone. Tried everything.
denise cuffe
Waterlooville, United Kingdom • 1 years agocannot access website on computer or log in on phone.
R
Wigan, United Kingdom • 1 years agoUnable to log in even when password reset has been done. Unable to access website
Greenwich, United Kingdom • 1 years ago
Not recognising login
Jimmy
Paris, France • 1 years agoIt’s down, not working
Oldham, United Kingdom • 1 years ago
Can't log in
Andy
Mansfield, United Kingdom • 1 years agoUnable to log in.
Also have two log in credentials stored in iPhone passwords. One is for Blaine.io
Never seen that before.
Neither logins work
Ss
Crewe, United Kingdom • 1 years agoUser authentication error
Ss
Crewe, United Kingdom • 1 years agoUser authentication error
mandy
Guildford, United Kingdom • 1 years agoerror message when trying to login
Marcin
Sutton Coldfield, United Kingdom • 1 years ago500 error
S
Cardiff, United Kingdom • 1 years agocan't login
Alan
Manchester, United Kingdom • 1 years agoUser authentication error
Anonymous
London, United Kingdom • 1 years agoCan't login on app or website
Lucy Mott
North Shields, United Kingdom • 1 years agoWhen trying to login on various different phones, tablets, laptops etc. both my husband and I get the following error message: "Error in authentication, please contact the app owner." Very frustrating when you're wanting to purchase an item.
Cam
Manchester, United Kingdom • 1 years agoError message unable to authenticate on the App and an internal server error on the website
Cam
Manchester, United Kingdom • 1 years agoError message unable to authenticate on the App and an internal server error on the website
Cam
Manchester, United Kingdom • 1 years agoError message unable to authenticate on the App and an internal server error on the website
Cam
Manchester, United Kingdom • 1 years agoError message unable to authenticate on the App and an internal server error on the website
Joanne Mitchell
Edinburgh, United Kingdom • 1 years agoInternal server issues is the message I keep receiving when trying to login
Carlisle, United Kingdom • 1 years ago
Login issue
Gilbert
Nottingham, United Kingdom • 1 years agoServer down error?
Amy
Bristol, United Kingdom • 1 years agonot able to login - tried resetting login password and still not working
Elle
Leeds, United Kingdom • 1 years agoError message at login
Anna
Greenford, United Kingdom • 1 years agoCan't access webite via laptop. Error message:
"Internal Server Error
The server encountered an internal error and was unable to complete your request."
Bernice
Leighton Buzzard, United Kingdom • 1 years agoUnable to log into my account
AD
Stockton-on-Tees, United Kingdom • 1 years agoWebsite login not working
Birmingham, United Kingdom • 1 years ago
Website and App not working for me.
akice louise
London, United Kingdom • 1 years agointernal error
JMcA
St Albans, United Kingdom • 1 years agoDown atm
JMcA
St Albans, United Kingdom • 1 years agoDown atm
Milton Keynes, United Kingdom • 1 years ago
Can't log on
Lb
Warrington, United Kingdom • 1 years agoYep, can't log in
Warrington, United Kingdom • 1 years ago
Yep, can't log in
Warrington, United Kingdom • 1 years ago
Yep, can't log in
Jake
Derby, United Kingdom • 1 years agoAll services appear to be down, website, app login etc
Rinesh
Oxford, United Kingdom • 1 years agoCan't log in
Paul
Liverpool, United Kingdom • 1 years agoUnable to login
Cannock, United Kingdom • 1 years ago
Down
Paula
London, United Kingdom • 1 years agoUnable to login
Wigston Parva, United Kingdom • 1 years ago
Unable to log in
Wigston Parva, United Kingdom • 1 years ago
Unable to log in
LisaKB
Hinckley, United Kingdom • 1 years agoNot logging me in - have reset password and still not doing it
Holly
Leigh, United Kingdom • 1 years agoNot working
Ally
Barnet, United Kingdom • 1 years agoUnable to log on
Michele
Wigan, United Kingdom • 1 years agoWebsite and app down
Phil Nightingale
Nottingham, United Kingdom • 1 years agoUnable to access website and app as unable to log in
Croydon, United Kingdom • 1 years ago
Not working
Caz
Manchester, United Kingdom • 1 years agoWon’t let me login on the app or online.
Anita modha
Dagenham, United Kingdom • 1 years agoI cannot login to the account online.
Bristol, United Kingdom • 1 years ago
Does anyone know how long it will be down for? We talking hours or days?
Bristol, United Kingdom • 1 years ago
Does anyone know how long it will be down for? We talking hours or days?
Tony
Gillingham, United Kingdom • 1 years agoCan't log in - reset password (and have had to do some a number of times over last few months) - seems to be a recurring problem.
Tony
Gillingham, United Kingdom • 1 years agoCan't log in - reset password (and have had to do some a number of times over last few months) - seems to be a recurring problem.
Gillingham, United Kingdom • 1 years ago
Can't log in - reset password (and have had to do some a number of times over last few months) - seems to be a recurring problem.
K H
Birmingham, United Kingdom • 1 years agoCan’t log in authentication error going round in circles trying to reset password both the app and on website
Joey
Plymouth, United Kingdom • 1 years agoI own not the official blue light group on fb add it . It's useful and you get questions. Also the apps down
Joey
Plymouth, United Kingdom • 1 years agoI own not the official blue light group on fb add it . It's useful and you get questions. Also the apps down
Joey
Plymouth, United Kingdom • 1 years agoI own not the official blue light group on fb add it . It's useful and you get questions. Also the apps down
Joey
Plymouth, United Kingdom • 1 years agoI own not the official blue light group on fb add it . It's useful and you get questions. Also the apps down
TC
Southampton, United Kingdom • 1 years agoKicking me out on sign in
Grant
Royal Tunbridge Wells, United Kingdom • 1 years agoApp and website down
Alice
Telford, United Kingdom • 1 years agoNot allowing me to log in
Bristol, United Kingdom • 1 years ago
Cannot acces my account
Three Crosses, United Kingdom • 1 years ago
Unable to log in
damian
Glasgow, United Kingdom • 1 years agowebsite is down completely . also unable to login to app.
Christina
High Wycombe, United Kingdom • 1 years agoCan’t log in, tired the app, tried the site. Reset my password and it just keeps saying error and incorrect log in details on both app and site.
Anon
Herne Hill, United Kingdom • 1 years agoWebsite says "Internal Server Error
The server encountered an internal error and was unable to complete your request.".
When trying to log in it says "Error in authentication, please contact the app owner."
JB
Tonbridge, United Kingdom • 1 years agoCan’t login on app or website.
Alocin
Nottingham, United Kingdom • 1 years agoAuthentication error - can’t login
Kayla
Cranleigh, United Kingdom • 1 years agoCan't login - "internal server error"
Tyler
Beckenham, United Kingdom • 1 years agoCan’t log in. Internal server error
Sarah
Croydon, United Kingdom • 1 years agoI can't log in to both the app and thewebsite.
Bournemouth, United Kingdom • 1 years ago
Can't log on to my Bluelight card account
Baz
Blackpool, United Kingdom • 1 years agoComes up with an internal server error
Wendy
Colchester, United Kingdom • 1 years agoNot loading any pages
Diane
Birmingham, United Kingdom • 1 years agoCan't open anything on the app. I have changed password etx
Anon
Romford, United Kingdom • 1 years agoWhen I try to log into the app I get 'Notice: Unauthorized'. The login has worked previously and works when I go to the website, so it's definitely the right one.
Anon
Romford, United Kingdom • 1 years agoPage keeps reloading without being able to click anything. Eventually re-asks for me to login. Then the whole thing starts all over again.
nigel thomas
Chippenham, United Kingdom • 1 years agoTrying to use the website to look at discounts for Currys but the Currys discount page keeps reloading so I am unable to get any further.
Can you please advise? Thanks
Kirsten
Leicester, United Kingdom • 1 years agoWill not load individual coupon codes, continues to reload site over and over
Wilmslow, United Kingdom • 1 years ago
App really slow logging in (wouldn’t allow use of biometrics to log in) and then freezing and crashing
Birmingham, United Kingdom • 1 years ago
I haven't been able to order anything for months. The log in is fine but when I try and access a brand for the code it just whirls and doesn't load.
Gravesend, United Kingdom • 1 years ago
when I tried to access a website (in this case it was Hoseasons) I just get a whirling white circle. (This has happened before with a different website.)
Phil B
Southampton, United Kingdom • 1 years agoWebsite OK but app not working. Logs on but can't navigate
Matthew Hopley
Newtown, United Kingdom • 1 years agoWhen I select a company to look at the deals and vouchers. The webpage constantly refreshes locking me into the page, not being able to select anything.
Phil
Sunderland, United Kingdom • 1 years agoSome pages within site constantly refreshing, when logged in.
Birmingham, United Kingdom • 1 years ago
Keeps refreshing when I try to click on a company's link
Birmingham, United Kingdom • 1 years ago
not loading
Tania Kremer-Yeatman
Barnet, United Kingdom • 1 years agofailing to load companies
Frustrated User :-(
Melton Mowbray, United Kingdom • 1 years agoWas previously easy to access, easy to use the app. Has changed over last few months - app. constantly signs me out, then doesn’t let me sign back in! Will probably have to re-set my password AGAIN! Very frustrating to have to muck around to get access to see offers when should be (& was until fairly recently) quick & easy!
Mike De-Bear
Gloucester, United Kingdom • 1 years agoSaying try again later and has wiped all knowledge of my blue light card
Canary Wharf, United Kingdom • 1 years ago
Constantly logging me out having to reset password then doesn't accept new password and logs me out again over and over again
Kylie
Blackpool, United Kingdom • 1 years agoTakes your money then no card showing on the app. Nobody responing to messages and it's now day 3. They took my payment 3 day's ago with no problem.
Antwerp, Belgium • 1 years ago
States over an hour wait to access
Antwerp, Belgium • 1 years ago
Blue wheel of death all day
Siobhan
Manchester, United Kingdom • 1 years agoSays I need to buy a card when my current card hasn't expired.
Bob
Pontypridd, United Kingdom • 1 years agoCloudflare up so ddos attack? Or just volume
mandy
London, United Kingdom • 1 years agosays i have no card (I do) and just a circle going round nothing else
Lambeth, United Kingdom • 1 years ago
App not working. Many teachers seem to be applying
Lambeth, United Kingdom • 1 years ago
Can’t sign in
Slough, United Kingdom • 1 years ago
Cannot log into app- just blue circle twirling round
Tracy G
Basildon, United Kingdom • 1 years agoSaying it has put me in a queue. Unable to enter website. Giving me a 2 hour wait time.
Shrivenham, United Kingdom • 1 years ago
Delayed uptake saying there is a que
M
Grangemouth, United Kingdom • 1 years agoCan't log in
Croydon, United Kingdom • 1 years ago
Constant loading screen on apl
Kingswinford, United Kingdom • 1 years ago
App is saying I don't have a card when I do. Also app is not loading properly
Dh
Gwersyllt, United Kingdom • 1 years ago1hour 55mims estimated time to be able to access site!
Sandy
Worcester, United Kingdom • 1 years agoCan’t log on app trying to ncp code annoying
Sandy
Worcester, United Kingdom • 1 years agoCan’t log into app
Preston, United Kingdom • 1 years ago
Can't log in. Placed in virtual queue for 47 minutes. Reached number one now the website crashes.
Newcastle upon Tyne, United Kingdom • 1 years ago
Was 3rd inline for the application form and it crashed citing an internal error.
Ben
Clubmoor, United Kingdom • 1 years agoCannot log in, error message
Shaun
Crawley, United Kingdom • 1 years agoWebsite shows a queuing system in place (50 minutes wait at present). App will not load favourites, offers or members virtual card
Sheffield, United Kingdom • 1 years ago
says high traffic volume - wait time 1h!
Liza
Welwyn Garden City, United Kingdom • 1 years agoNot showing card
Wandsworth, United Kingdom • 1 years ago
Can't get passed login screen, apparent server issue
Amy
Chesterfield, United Kingdom • 1 years agoTrying to register and that page alone keeps timing out.
Worcester, United Kingdom • 1 years ago
Can’t login on app or website
Kaye wood
Hackney, United Kingdom • 1 years agoAnd app not working
Bev
Tewkesbury, United Kingdom • 1 years agoUnable to load page so logged out of app. Now unable to log in.
Ellie
Newark on Trent, United Kingdom • 1 years agoCan’t get past log in screen, even tried resetting password and restarting phone but still not working
Charlotte Walters
Southwark, United Kingdom • 1 years agoUnable to login
Littlehampton, United Kingdom • 1 years ago
Won’t log in.
Ak
Dungannon, United Kingdom • 1 years agoWhen trying to log in screen go blank no message nothing
Manchester, United Kingdom • 1 years ago
Can’t log in
Rox
Bourne End, United Kingdom • 1 years agoUnable to log in, comes up with server error
Bob
Lambeth, United Kingdom • 1 years agoIt’s broken
Connor
Barnsley, United Kingdom • 1 years agoSays bad gateway