Is aegon.co.uk down - October, 2026?
Aegon.co.uk is a reputable digital platform based in the UK that caters to multiple financial needs. It offers a wide array of services such as pensions, individual savings accounts (ISAs), protection insurance and investment solutions. Their website is user-friendly and provides extensive financial resources to assist users in making informed decisions. The team at Aegon.co.uk is committed to providing quality customer service, thus ensuring a seamless experience for their clients.
aegon.co.uk outages reported by users in the last 24 hours
No Aegon problems reported in the last 24 hours
This chart shows the number of Aegon outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Aegon User Reports
Check out the latest user reports on Aegon, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Aug 12, 2026 - 09:42A visitor from Loughborough, United Kingdom has reported a problem with General Issues
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Aug 11, 2026 - 09:12
A visitor from Loughborough, United Kingdom has reported a problem with General Issues
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May 26, 2026 - 17:31
A visitor from Canary Wharf, United Kingdom has reported a problem with General Issues
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May 14, 2026 - 15:25
A visitor from London, United Kingdom has reported a problem with General Issues
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May 11, 2026 - 11:33
A visitor from Hatfield, United Kingdom has reported a problem with Service
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Apr 27, 2026 - 21:57
A visitor from Reading, United Kingdom has reported a problem with General Issues
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Apr 11, 2026 - 10:04
A visitor from City of London, United Kingdom has reported a problem with General Issues
Join Aegon Discussion
Suggestions? Issues? Outages?Please share your Aegon experience with other users around the globe.
Most common Aegon problems reported by users
Service
General Issues
Aegon Outage Locations
Location
Reports
Last Reported
Loughborough, England, GB
79
1 months ago
Oslo, Oslo County, NO
2
1 years ago
Hiroshima, Hiroshima, JP
1
1 years ago
Cardiff, Wales, GB
2
1 years ago
Belfast, Northern Ireland, GB
1
1 years ago
Glasgow, Scotland, GB
1
2 years ago
Are you experiencing issues with Aegon right now?
Is aegon.co.uk not working for you? If you are having issues with Aegon, please use one of the options below to report a problem with the service
Tips if aegon.co.uk is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Woody
Loughborough, United Kingdom • 1 months agoUnable to login to Aegon Website or App.
No explanation given
Paul
Loughborough, United Kingdom • 2 months agoUnable to loginto my account 2 days
Steve C
Canary Wharf, United Kingdom • 4 months agousing firefox I keep getting the following security warning...
"Secure Connection Failed
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
What can you do about it?
The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.
Rich
London, United Kingdom • 4 months agoMylo app not working
J
City of London, United Kingdom • 6 months agoCan’t login, site may be undergoing maintenance but it doesn’t say so
Nigel Dean
Manchester, United Kingdom • 8 months agovery slow and no data when eventually in
Fiona
Southampton, United Kingdom • 10 months agoTrying to file a claim for a small pot lump sum. Can't get to the end of the form as the Captcha is not loading. This has been going on for weeks. Tried to phone Aegon, and even though I had a good signal strength, they claimed not to be able to hear me. I could hear them (crystal clear) all the way from Scotland! I've never had so many issues with a company website before. It takes you in circles; the layout is awful; and it's stressful to use. Ayone else had these problems?
Fiona
Southampton, United Kingdom • 10 months agoTrying to file a claim for a small pot lump sum. Can't get to the end of the form as the Captcha is not loading. This has been going on for weeks.
Tried to phone Aegon, and even though I had a good signal strength, they claimed not to be able to hear me.
I could hear them (crystal clear) all the way from Scotland!
I've never had so many issues with a company website before.
It takes you in circles; the layout is awful; and it's stressful to use.
Ayone else had these problems?
ian
Coventry, United Kingdom • 11 months agotarget plan section not loading. "system error" message. I messaged them and they say they are not aware of any issues.
CIS
Stoke-on-Trent, United Kingdom • 11 months agounable to login, no notice of maintenance, not usual opening screen?
steve warner
London, United Kingdom • 1 years agonew App Mylo - hasnt worked since i downloaded it a week ago , keeps saying "its not you its us"
RW
Winchester, United Kingdom • 1 years agoPhone app doesn't even recognise my email address for my account. May have to phone the helpline, but suspect a pension service outage.
Winchester, United Kingdom • 1 years ago
Phone app doesn't even recognise my email address for my account. May have to phone the helpline, but suspect a pension service outage.
ST
Blackburn, United Kingdom • 1 years agoTried to log in…password incorrect
Reset password…PIN incorrect!
Reset password…no email for reset.
This is both with the app and website, usually works smoothly, usually works with Face ID.
Paul
Henfield, United Kingdom • 1 years agoSays login details are incorrect on phone App Been having this issue for the last few days, not the first time, noticed this issue last month also
Bob
Watford, United Kingdom • 1 years agoI can sign in on PC but the phone app says login credentials are incorrect
Michelle
Bedford, United Kingdom • 1 years agoCannot log in, says my user name or password is incorrect
D James
Croydon, United Kingdom • 1 years agogetting msg: "upstream connect error or disconnect/reset before headers. reset reason: connection failure, transport failure reason: delayed connect error: 111"
Ally
Basingstoke, United Kingdom • 1 years agoThere is a problem with server message
Also
upstream connect error or disconnect/reset before headers. reset reason: connection failure, transport failure reason: delayed connect error: 111
Kerstin Kapsberger
Oslo, Norway • 1 years agoFor two days in a row, this is the message I receive when I try to log on: Sorry, we can't access the information we need to complete your request at the moment. The system might be busy - please try again later.
Enfield, United Kingdom • 1 years ago
Aegon site jumbled. Tried 5 times 6/6/25. Unable to fill in online contact document to complain.
james mathison
Doncaster, United Kingdom • 1 years agounable to log in keeps coming back as failed tried reset password still comes back failed tried emailing address cant be found utter joke
james mathison rotherham
Doncaster, United Kingdom • 1 years agotried to log in came back as failed changed password still came back as failed tried emailing them postmaster could not find address contacted my financial advisor he sent me a activation code followed all instructions thought i had got in sent me a code to my phone put the code in got message server not receiving really frustrating and poor web site
Doncaster, United Kingdom • 1 years ago
tried to log in came back as failed changed password still came back as failed tried emailing them postmaster could not find address contacted my financial advisor he sent me a activation code followed all instructions thought i had got in sent me a code to my phone put the code in got message server not receiving really frustrating and poor web site
Doncaster, United Kingdom • 1 years ago
tried to log in came back as failed changed password still came back as failed tried emailing them postmaster could not find address contacted my financial advisor he sent me a activation code followed all instructions thought i had got in sent me a code to my phone put the code in got message server not receiving really frustrating and poor web site
Andy
Greenwich, United Kingdom • 1 years agoAfter loging in, system simply says: "Sorry, we can't access the information we need to complete your request at the moment. The system might be busy - please try again later." - no access to my account!
Jim taylor
Birmingham, United Kingdom • 1 years agoWhere do I start my company has been paying in to my pension for over 15years and I have never been able to get the website to work,recently I decided to withdraw a small amount from my drawdown( I don't take an income) after several repeated attempts to access my account online I decided to ring them up. to my surprise I got through straight away and spent well over an hour making repeated attempts to get me online to no avail. I was told i cant withdraw monies unless i had access to my online services. After me needing to plead my case to her.( i must say she was exreamlying pleasent and professional) she found a work around for me .this entailed a switch form I needed to fill in and email back.when I received I had problems opening the file but eventually I got it to work and I sent it back .soon after I got a message saying that the form was blank so after several attempts at this with another aegon rep, we found out that the only way to achieve this was to do a screenshot. SUCSSES or so I thought soon after I had a message that the screenshot was not acceptable??? And had to be sent back in the same format as I had received it now that's as far as I have got .what I don't understand is how a form that is sent by them to my email filled in correctly by me and contains my details ,sent back on the same email,to the same person and won't be acceptable because it's a screen shot ???? I really am about to loose it.
Dean Jacobs
London, United Kingdom • 1 years agoThe Aegon site seems to have been down for months now and don't have call staff at the weekend. It is pretty poor service to say the least. I have only had any joy by calling the number provided since December last year (2024).
Dean Jacobs
London, United Kingdom • 1 years agoThe Aegon site seems to have been down for months now and don't have call staff at the weekend. It is pretty poor service to say the least. I have only had any joy by calling the number provided since December last year (2024).
Andrew Al-wagga
Solihull, United Kingdom • 1 years agoApp will not allow me to log in
Ronald Lindon
Bristol, United Kingdom • 1 years agoUnable to login.
Rob Waller
Coventry, United Kingdom • 1 years agoLog in on their so called dashboard does not work again
Problem since last update 3 weeks age
Rob waller
Coventry, United Kingdom • 1 years agoLog in failed again
Hopeless It
Lewis Neil
Telford, United Kingdom • 1 years agoLog in fails again Problem lasted on/off for10 days
Luc Arte
Bradford, United Kingdom • 1 years agoAbsolutely frustrating. Can’t login so can’t make any changes. It just flashes up and asks you to login again or it gives you endless Captur images to click on. So endless fire hydrants, buses, cars, cycles, it never ends. I reported it to customer services and they don’t know when it will be sorted. Very alarming giving that we rely on information to make investment decisions.
John Hubert
Telford, United Kingdom • 1 years agoAwful company and IT is abysmal.
CANNOT LOG IN AGAIN TODAY
Marie Walker
Telford, United Kingdom • 1 years agoCannot log in via any means
Rob waller
Telford, United Kingdom • 1 years agoDown again.Always problems with Aegon dashboard
Luc
Bradford, United Kingdom • 1 years agoFor the last week or so when you try and login it just flashes on the screen and ask you to login again. Or it goes to a captur process that never ends.
Jon
Milton Keynes, United Kingdom • 1 years agoDashboard has been down for several days. Unable to sign in.
Amanda Jayne Meadows
Torquay, United Kingdom • 1 years agotry to log in for my mum
Gareth
Cardiff, United Kingdom • 1 years agoAegon Dashboard not working. Intermittent from 29th Jan
Hove, United Kingdom • 1 years ago
yes its not been updated from yesterday old figures
a customer
Bentley, United Kingdom • 1 years agoOnce logged in the website is so slow as to be unusable, and many pages fail to load. They advise call queues are long but web submission forms don't work either.
SD
London, United Kingdom • 1 years agoIssue logging in (using app). I enter name and password but it never gets to the list of accounts. I just get an error page and message to call helpdesk.
Greg furnval
Winsford, United Kingdom • 1 years ago3days down and still no log in or apology
P Walker
Winsford, United Kingdom • 1 years agoSo called Aegon dashboard has been down since Thursday pm
No explanation or warning
Impossible to contact at weekends and awful weekdays
Web chat is hopeless
Alice Nunn
Winsford, United Kingdom • 1 years agoAegon dashboard for log on has been down since Thursday 30th January
Hayes, United Kingdom • 1 years ago
Just can’t log in
R Neill
Winsford, United Kingdom • 1 years agoStill not accepting log in
Has been down now for 2 days
P walker
Winsford, United Kingdom • 1 years agoApp not working
Rob wallet
Winsford, United Kingdom • 1 years agoNo log in on platform works Aegon admit serious problems with website and no end date to rectify
Disgraceful IT as always
Peter Waller
Winsford, United Kingdom • 1 years agoAegon platform has been down for 36 hours
Tony
Swindon, United Kingdom • 1 years agoCan login, but not access pension
Phil Hemingford
Saint Ives, United Kingdom • 1 years agoWebsite will not allow access to specific accounts, says sorry, call customer service. I did this over a month ago and was able to get balance verbally but am unable to move funds around. This is a serious problem they must resolve quickly.
Pedro
Belfast, United Kingdom • 1 years agoApp not allowing log in
CEV
Lambeth, United Kingdom • 2 years agoWhy can’t I get I touch with Aegon?
I did submit an e contact form but not any reply so far. Not even an acknowledgement.
This company has my money and has taken out a double direct debit payment.
CEV
Lambeth, United Kingdom • 2 years agoWhy can’t I get I touch with Aegon? I did submit an e contact form but not any reply so far. Not even an acknowledgement. This company has my money and has taken out a double direct debit payment
CEV
Lambeth, United Kingdom • 2 years agoWhy can’t I get I touch with Aegon?
I did submit an e contact form but not any reply so far. Not even an acknowledgement.
This company has my money and has taken out a double direct debit payment.
James
Southwark, United Kingdom • 2 years agoSite error: “ Sorry, we can't access the information we need to complete your request at the moment. The system might be busy - please try again later.”