Is Treatwell down - January, 2026?
Treatwell.co.uk is an online booking platform for beauty and wellness services such as hair and nail salons, spas, massage, and other treatments. Customers can search through a variety of services available in their local area and book appointments at a time that suits them.
URL Checked:
https://www.treatwell.co.uk/
Last Down:
not recently
Response Time:
1.5 ms.
Treatwell outages reported by users in the last 24 hours
No Treatwell problems reported in the last 24 hours
This chart shows the number of Treatwell outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Treatwell User Reports
Check out the latest user reports on Treatwell, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
-
Dec 24, 2025 - 15:06A visitor from Stepney, United Kingdom has reported a problem with You website is down on computer and phone app
-
Dec 24, 2025 - 14:48A visitor from Minya, Egypt has reported a problem with You website is down on computer and phone app
-
Dec 24, 2025 - 13:46
A visitor from Hounslow, United Kingdom has reported a problem with You website is down on computer and phone app
-
Dec 24, 2025 - 13:29
A visitor from Haslingden, United Kingdom has reported a problem with You website is down on computer and phone app
-
Dec 13, 2025 - 12:14
A visitor from Lewisham, United Kingdom has reported a problem with Service
-
Dec 13, 2025 - 12:13
A visitor from Lewisham, United Kingdom has reported a problem with Service
-
Dec 13, 2025 - 12:02
A visitor from Fulham, United Kingdom has reported a problem with You website is down on computer and phone app
Join Treatwell Discussion
Suggestions? Issues? Outages?Please share your Treatwell experience with other users around the globe.
Most common Treatwell problems reported by users
General Issues
Service
You website is down on computer and phone app
Treatwell Outage Locations
Location
Reports
Last Reported
Stepney, England, GB
158
30 days ago
Milford Haven, Wales, GB
3
2 months ago
Dublin, Leinster, IE
4
4 months ago
Munich, Bavaria, DE
4
4 months ago
Vilnius, Vilnius, LT
7
4 months ago
Kaunas, Kaunas, LT
4
7 months ago
Antwerp, Flanders, BE
2
1 years ago
Frankfurt am Main, Hessen, DE
1
2 years ago
Dublin, Dublin, IE
1
2 years ago
, ,
9
ago
Are you experiencing issues with Treatwell right now?
Is treatwell.co.uk not working for you? If you are having issues with Treatwell, please use one of the options below to report a problem with the service
treatwell.co.uk website response status history
Date and Time
Response Time
Status Code
Jan 22, 2026 - 20:15
1.5 ms.
200
Jan 22, 2026 - 13:53
8.04 ms.
200
Jan 22, 2026 - 07:59
1.51 ms.
200
Jan 22, 2026 - 00:44
1.54 ms.
200
Jan 21, 2026 - 04:13
1.55 ms.
200
Jan 20, 2026 - 22:33
6.56 ms.
200
Jan 20, 2026 - 10:53
1.51 ms.
200
This table shows the treatwell.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Treatwell is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if treatwell.co.uk is not working
-
Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
-
Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
-
Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
-
Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
-
Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
-
Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
-
Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
-
Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
-
Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Stepney, United Kingdom • 30 days ago
can not book appointment
Stepney, United Kingdom • 30 days ago
app can not login
Hounslow, United Kingdom • 30 days ago
Every page worked for us at the salon but Treatwell on every device so it could not be our wifi. Treatwell wouldn't work on Christmas Eve - one of the busiest days of the year for us and our booking system didn't work
Tobey
Vienna, Austria • 2 months agoNot able to login on the web version. App on the phone works normally
Leytonstone, United Kingdom • 2 months ago
Says I have no internet when I do?
Lu
Wigston Parva, United Kingdom • 2 months agoNot allowing payment so unable to book
Jayne
Glasgow, United Kingdom • 2 months agoGo to checkout but does not proceed
Tunstall, United Kingdom • 2 months ago
Treatwell app is still down for me. It's the third day. I can't book an appointment. I can only see venues, treatments and available dates. When I attempted to book,the page is completely blank.
stratum
Milford Haven, United Kingdom • 2 months agocheck out not loading
Tower Hamlets, United Kingdom • 2 months ago
Not allowing payment
Matt
Southwark, United Kingdom • 4 months agoWebsite is down cannot book
Barnet, United Kingdom • 4 months ago
App and website down - can't check bookings or login
lg
Hackney, United Kingdom • 4 months agowebsite and app not working for me in the uk
London, United Kingdom • 4 months ago
Error 403
Manchester, United Kingdom • 4 months ago
Website down on laptop and phone
Sofia
Tower Hamlets, United Kingdom • 4 months agoWebsite and app not working
Lee
Lambeth, United Kingdom • 4 months agoWebsite down
User name
London, United Kingdom • 4 months agoEverything is down - app, website etc
Bristol, United Kingdom • 4 months ago
very slow to load anything and lots of 'bad gateways'
Sophie
Aldington, United Kingdom • 4 months agoExtremely slow to load.
Wandsworth, United Kingdom • 4 months ago
Not letting me login
Kahil Desai
Sandhurst, United Kingdom • 4 months agoSite unresponsive and laggy. Features not working
Jen
Leeds, United Kingdom • 4 months agoNot loading anything on the app or website. Website states "Bad gateway"
Jane
, • 4 months agoNot loading
J
, • 4 months agonot loading - website or app
Amorgian34
, • 4 months agoSite down
Amorgian34
, • 4 months agoSite down
, • 4 months ago
Website down.
daniel miles
Hornchurch, United Kingdom • 4 months agonot working
Nikolay
Amsterdam, The Netherlands • 4 months ago502 bad gateway
Jonas
Stafford, United Kingdom • 6 months agoApp and website down
Amanda
Vilnius, Lithuania • 7 months agoApp and website down, Vilnius
Evelina
Kaunas, Lithuania • 7 months agoApp and site down, Kaunas, Lithuania
Federica Degli altri
Latina Scalo, Italy • 8 months agoblank page
Berlin, Germany • 8 months ago
the mobile app has been not functioning properly for few days
jo
Southwark, United Kingdom • 8 months agonot booking
Chloe
Waltham Forest, United Kingdom • 8 months agoCheckout page down, can't complete bookings
Rhaeela
Birmingham, United Kingdom • 9 months agoI am having to think about my business very carefully.i can't deal with the problems I have set up everything and it keeps asking me to login and change password.i am running a business and have ADHD which for me is a double whammy.i am thinking I may have to go on to another platform
Rhaeela shah
Birmingham, United Kingdom • 9 months agoI am having problems server always down which is pretty awful.also keeps asking to change password which is an almighty pain
.
Bedford, United Kingdom • 9 months agoEntered details but can’t get past log in screen to book
Alnwick, United Kingdom • 11 months ago
Can't complete account set up. Just says there is a problem.
Alnwick, United Kingdom • 11 months ago
Can't complete account set up. Just says there is a problem.
Alnwick, United Kingdom • 11 months ago
Can't complete account set up. Just says there is a problem.
Surrey
Kirkhamgate, United Kingdom • 11 months agoApp and log in not working
Surrey
Kirkhamgate, United Kingdom • 11 months agoNor booking widget on the website...
Kirkhamgate, United Kingdom • 11 months ago
Nor booking widget on the website...
Kirkhamgate, United Kingdom • 11 months ago
Nor booking widget on the website...
Kirkhamgate, United Kingdom • 11 months ago
App not working since 11.45am UK time
Kirkhamgate, United Kingdom • 11 months ago
App not working since 11.45am UK time
Kirkhamgate, United Kingdom • 11 months ago
App not working since 11.45am UK time
Brixton Hill, United Kingdom • 11 months ago
App not working
Brixton Hill, United Kingdom • 11 months ago
App not working
Monica
London, United Kingdom • 11 months agoThe app is not working on androids
Lois Greaves
Reading, United Kingdom • 1 years agonothing works, unable to book and trouble with rota
Lyndsey
Dublin, Ireland • 1 years agoCan't book or pay on the app
Lucerne, Switzerland • 1 years ago
Treatwell geht nicht wegen Wartungsarbeiten...
Sky
Enfield, United Kingdom • 1 years agoDoes not load, logs out
Johny
Nootdorp, The Netherlands • 1 years agoSite can't make any booking. Does not accept any name or email
Amber
Vilnius, Lithuania • 1 years agoCannot connect to support,
Jordan
Radcliffe, United Kingdom • 1 years agoApp is not working
Singapore, Singapore • 1 years ago
Not loading
M
Hackney, United Kingdom • 1 years agowebsite and app down
Paule
London, United Kingdom • 1 years agoDown web and app
E
Bolton, United Kingdom • 1 years agoLogin not working, reinstalled and restarted my phone too and still not working. Worked the first time and every time I go into the app now says oops something is not working try again later
Shipley, United Kingdom • 1 years ago
System not loading appointments by phone or lap top !!! Nightmare issues again !!!
K
Southwark, United Kingdom • 1 years agoServer error
Adam
Wakefield, United Kingdom • 1 years agoTreatwell Pro is down for salon
Niels
The Hague, The Netherlands • 1 years agoApp doesn't load: oops something went wrong, try again.
Tower Hamlets, United Kingdom • 1 years ago
Not loading
Jan
Leeds, United Kingdom • 1 years agoTreatwell down
Ashton-under-Lyne, United Kingdom • 1 years ago
Not adding bookings
DOWN
Bangkok, Thailand • 1 years agoDOWN
Hassocks, United Kingdom • 1 years ago
Not loading
Antwerp, Belgium • 1 years ago
Treatwell not starting up
Lorraine
Cowley, United Kingdom • 1 years agoCan’t look at dates to book - app just closed
NJ
Warrington, United Kingdom • 1 years agodoes not open
Mitcham, United Kingdom • 1 years ago
Been trying to book an appointment on the Treatwell App, but when trying to book the App closes when on the calendar page.
Maxine
Lambeth, United Kingdom • 1 years agoWhen trying to book the app closes when on the calendar page
Nicola
Camden, United Kingdom • 1 years agoThe app won't open. It's not responding
S
Vilnius, Lithuania • 1 years agoI'm not able to book any services
Karla Ilsley
Birmingham, United Kingdom • 1 years agoConnected to various internets but still “no internet connection”
xXft
Sidmouth, United Kingdom • 1 years agoX
Fürstenfeldbruck, Germany • 1 years ago
Ordering not possible
Nielw
Antwerp, Belgium • 1 years agoNot able to book anything. Once you want to pick a time it loads endlessly. So site it up. But booking fails
Mike
Neubiberg, Germany • 1 years agoNo booking possible
Mansfield, United Kingdom • 1 years ago
Not working
Solihull, United Kingdom • 2 years ago
Not loading, not on app, tried 3 different devices too.
S
Camborne, United Kingdom • 2 years agoFailing to load availability - error of internet connection when internet is viable and functional
Ov
London, United Kingdom of Great Britain and Northern Ireland • 2 years agoCannot go to checkout for any service