Is Postcodelottery down - December, 2025?

Postcodelottery Outages and Status
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PostcodeLottery.co.uk is a well-known British website, where users can participate in a unique lottery system based on their postcode. The site features multiple draws each month, offering a variety of cash prizes and donations to charities. It's easy to navigate and emphasizes its commitment to funding positive social change. It's not just about winning money; it's also about supporting good causes.

Last check: Just Now |

URL Checked:

https://www.postcodelottery.co.uk:443/

Last Down:

not recently

Response Time:

1.49 ms.

Postcodelottery outages reported by users in the last 24 hours

No Postcodelottery problems reported in the last 24 hours

This chart shows the number of Postcodelottery outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Postcodelottery User Reports

Check out the latest user reports on Postcodelottery, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    Nov 12, 2025 - 00:11

    A visitor from Glasgow, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Nov 06, 2025 - 15:16

    A visitor from Glasgow, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Oct 29, 2025 - 08:16

    A visitor from Highgate, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Oct 29, 2025 - 07:35

    A visitor from Bristol, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Oct 29, 2025 - 07:31

    A visitor from Bristol, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Oct 29, 2025 - 06:52

    A visitor from Arbroath, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Oct 29, 2025 - 06:48

    A visitor from City of London, United Kingdom has reported a problem with General Issues

Join Postcodelottery Discussion

Suggestions? Issues? Outages?
Please share your Postcodelottery experience with other users around the globe.

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Julie

Glasgow, United Kingdom 1 months ago

Network can't access website

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Colette

Highgate, United Kingdom 1 months ago

Can't log in, account page not working

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Carol

Manchester, United Kingdom 1 months ago

Cannot login to my postcode lottery account, been like this for 3 days now

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Bristol, United Kingdom 1 months ago

Have not been able to log into account for last 24hrs. One message states due to maintenance issue another stating data breach and another saying operational. What can I do to access my account.

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Jules

Arbroath, United Kingdom 1 months ago

Have been unable to login for about 5 days. No comment whatsoever from Postcode Lottery which does not fill me with any confidence. Their silence is worrying.

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Phill

City of London, United Kingdom 1 months ago

Logged in OK to postcode lottery then direct tied to page under maintenance

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Vanessa

Earlsfield, United Kingdom 1 months ago

Not been able to access my account , yesterday it wouldn't let me sign in. Today's message is saying closed being maintained, apparently it will be back to normal by 9am tomorrow...

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Gloria Watts

Aberdare, United Kingdom 1 months ago

I have been unable to access 'my account' for a couple of days

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Gloria Watts

Aberdare, United Kingdom 1 months ago

I have been unable to access 'my account' for a couple of days

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Gloria Watts

Aberdare, United Kingdom 1 months ago

I have been unable to access 'my account' for a couple of days

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Jude

Edinburgh, United Kingdom 1 months ago

Keep getting a message saying the page is under maintenance.

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Graham Mockridge

Bristol, United Kingdom 1 months ago

Unable to access site for last 2 days

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Graham Mockridge

Bristol, United Kingdom 1 months ago

Unable to access site for last 24 hours

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Graham Mockridge

Bristol, United Kingdom 1 months ago

Unable to access site for last 24 hours

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Dan

Bristol, United Kingdom 1 months ago

Log in to access daily games and it says under maintenance

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Dave Perks

Birmingham, United Kingdom 1 months ago

when I try to login website say page under maintenance. has been for two days now !

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Tom Y

Cambridge, United Kingdom 1 months ago

Cant log in to my Postocode Lottery account - I gather some data sharing issues

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Amanda Edmunds

Bridgend, United Kingdom 1 months ago

Account under maintenance this had been since yesterday

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Amanda Edmunds

Bridgend, United Kingdom 1 months ago

Account under maintenance this had been since yesterday

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Janet Dickinson

Morecambe, United Kingdom 1 months ago

My account is under maintenance and this has been going on since yesterday - tried about 4pm.

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Derek

Bellshill, United Kingdom 1 months ago

My Account page undergoing maintenance

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Fred

Swindon, United Kingdom 1 months ago

Unable to log in to my account since yesterday says site is down for maintenance.

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Chris B

Southport, United Kingdom 1 months ago

Unable to log in

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Birmingham, United Kingdom 1 months ago

Ongoing maintenance

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Linda George

Newham, United Kingdom 1 months ago

The daily entry games are unavailable as it is stating theat My Account' is under maintenance

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am

Isle of Islay, United Kingdom 1 months ago

unable to log-in since midday

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Sevenoaks, United Kingdom 1 months ago

Not able to access account keeps saying try later

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tom rogers

Worcester, United Kingdom 1 months ago

unavailable "maintenance" fro about 11 this orning

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Alan

Dorking, United Kingdom 1 months ago

Not able to access My Account

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Sue

Treharris, United Kingdom 1 months ago

unable to login

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Barry

Skelmersdale, United Kingdom 1 months ago

Is their web site down? Been trying to log in all day?

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Barry

Skelmersdale, United Kingdom 1 months ago

Is their web site down? Been trying to log small day?

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Barry

Skelmersdale, United Kingdom 1 months ago

Is their web site dow? Been trying to log small day?

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Skelmersdale, United Kingdom 1 months ago

Is their web site dow? Been trying to log small day?

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Vanessa

Sheffield, United Kingdom 1 months ago

It wont let me log in

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CH4d

Crewe, United Kingdom 1 months ago

Cant login although rest of website seems up

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austin holt

Pontefract, United Kingdom 1 months ago

keeps coming up with accounts that is knot mine

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austin holt

Pontefract, United Kingdom 1 months ago

keeps coming up with accounts that is knot mine

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Pontefract, United Kingdom 1 months ago

keeps coming up with accounts that is knot mine

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Michael Lythgoe

Ilminster, United Kingdom 1 months ago

When I logged in I was presented with a complete strangers details so who is seeing mine? Major security concern surely.

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Dudley, United Kingdom 1 months ago

Games not working

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mrs june shackleton

Rossendale, United Kingdom 2 months ago

i cant find my postcode lottery results on line

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Rossendale, United Kingdom 2 months ago

i cant find my postcode lottery results on line

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Lee

Birmingham, United Kingdom 2 months ago

Login not working and will not reset as they are not sending reset emails

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Janet morgan

Bournemouth, United Kingdom 3 months ago

Often says unsupported protocol and I can't access it. Then suddenly works ok

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Haly

Aberdeen, United Kingdom 3 months ago

Can’t login and password reset not working - not received a reset email

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Hengoed, United Kingdom 4 months ago

No updates, results, or payments taken for a couple of months. Seem to have forgotten me.

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lisa

Swansea, United Kingdom 5 months ago

word revealhas a time shortage, I only get 36 seconds to complete the crossword, is anyone else having this issue?

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lisa

Swansea, United Kingdom 5 months ago

word reveal has only allowd me 36 seconds to complete the game? it used to be 3+ minutes? it was the same friday,
thanks

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Pam Jones Glass

Hyde, United Kingdom 6 months ago

I cannot see todays winner code

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Patricia Ross

London, United Kingdom 6 months ago

Cannot access lottery results

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Ronnie

Batley, United Kingdom 9 months ago

Cannot get passed the landing page

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Peter

Redruth, United Kingdom 9 months ago

Up and running now on BT Hub.
Peter in west Cornwall 01209 area code.
Log in issue giving blank white page reported earlier now solved.

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Lynn

Birmingham, United Kingdom 9 months ago

Progressive profiling stopping login so can't enter quiz or anything else. Is someone sorting this or what? It's now saying this is Birmingham, no it isn't I'm nowhere near Birmingham what's going on?

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Lynn

Birmingham, United Kingdom 9 months ago

Progressive profiling stopping login so can't enter quiz or anything else. Is someone sorting this or what?

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Lynn

Birmingham, United Kingdom 9 months ago

Progressive profiling stopping login so can't enter quiz or anything else. Is someone sorting this or what?

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Lynn

Birmingham, United Kingdom 9 months ago

Progressive profiling stopping login so can't enter quiz or anything else. Is someone sorting this or what?

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Janet Lear

Newcastle-under-Lyme, United Kingdom 9 months ago

Unable to log in site states "ProgressivePrrofiling"

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Nickie

Bridport, United Kingdom 9 months ago

Can't log in... blank page comes up after inputting my password

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Steve

Southwark, United Kingdom 9 months ago

Stuck on blank Progressive Profiling page after attempted login - this is the URL: https://profiling.myaccount.postcodelottery.co.uk/

Hasn't worked all morning (Sat 15th Feb)

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Marilyn Tuckley

Rushden, United Kingdom 9 months ago

I cannot login to Postcode Lottery. My Login details are correct so there is a problem with their website.

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Dunblane, United Kingdom 9 months ago

Can’t log in on bt email. Blank white screen

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Westcliff-on-Sea, United Kingdom 9 months ago

same problem here. It seems that this is only a problem with BT supplier

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Peter

Redruth, United Kingdom 9 months ago

Log-in comes up with a blank white page.
Peter in west Cornwall 01209 area code
15/02/2025

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Michael

Chard, United Kingdom 9 months ago

Login stuck on progressive profiling whatever that is. Sounds a bit intrusive.

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Catherine

Alloa, United Kingdom 9 months ago

Unable to log in all morning

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Milton Keynes, United Kingdom 9 months ago

postcode lottery down can't login

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Michael

Chard, United Kingdom 9 months ago

Login stuck on 'progressive profiling'

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Peterhead, United Kingdom 9 months ago

Not getting past login page

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Manchester, United Kingdom 9 months ago

i just played my big quiz on 4g.

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Clair

Tonbridge, United Kingdom 9 months ago

not getting past progressive profiling page

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John

St Helens, United Kingdom 9 months ago

Blank screen with profiling account at the top.

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LJ - Lincolnshire

Horncastle, United Kingdom 9 months ago

Also not getting past Progressive Profiling page

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J

Swaffham, United Kingdom 9 months ago

Blank screen and says Progressive Profiling

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Mablethorpe, United Kingdom 9 months ago

blank page

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IC

Liphook, United Kingdom 9 months ago

Same as other comments white blank screen when logging in and says Progressive Profiling.

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ST

Rugby, United Kingdom 9 months ago

Can’t log in, just blank white screen

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jaaysim

Ruthin, United Kingdom 9 months ago

login failing to complete

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P

Edinburgh, United Kingdom 9 months ago

Login page not loading after inputting credentials

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JC

Bognor Regis, United Kingdom 9 months ago

Can’t log in just a blank white screen and saying profiling at the top

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Mark

Marlborough, United Kingdom 9 months ago

Can't log in just stops at progressive profiling and leaves a blank page

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Dave Bloor

Biddulph Moor, United Kingdom 9 months ago

Can’t log in. Just blank. Tried numerous times.

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jim

Barnet, United Kingdom 9 months ago

Cant log in - just blank page

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jim

Barnet, United Kingdom 9 months ago

Cant log in - just blank page

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KB2

London, United Kingdom 9 months ago

I can get on the site, but after I enter my login details I just get a blank page. I've tried clearing my cookies and browsing history, and the results are the same.

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MB

Congleton, United Kingdom 9 months ago

Can’t log in - just buffers on a page called progressive profiling.

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A.Trigg

Knighton, United Kingdom 9 months ago

can't log in just comes up with progressive profiling and a blank page after entering login details which is rather concerning.

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Hf

Peterhead, United Kingdom 9 months ago

Not working

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Hf

Peterhead, United Kingdom 9 months ago

App not working

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JL

Perth, United Kingdom 9 months ago

Unable to get into account

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louise

Wandsworth, United Kingdom 10 months ago

cannot log in to the website now for over a week

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GEOFF

Northampton, United Kingdom 10 months ago

WHY IS POSTCODE SITE DOWN CANOT CHECK IF IV WON

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GEOFF

Northampton, United Kingdom 10 months ago

WHY IS POSTCODE SITE DOWN CANOT CHECK IF IV WON

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J

Leeds, United Kingdom 10 months ago

When trying to search for lottery results it says there’s a problem

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Edinburgh, United Kingdom 1 years ago

Cannot get to MyAccount page.

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Newhaven, United Kingdom 1 years ago

Still showing so unable to use their site: We are currently experiencing very high demand for our services, which means there might be a slight delay in accessing the site. Please try again later - thank you for your patience.

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Newhaven, United Kingdom 1 years ago

Unable to obtain voucher as they have an error message up even though they've emailed me asking me to claim it

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Margaret Tucker

Pontypridd, United Kingdom 1 years ago

Page becomes Blurred and unresponsive within a second or 2 of openeing up the winning week-end Postcode winning numbers.

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Dinas Powys, United Kingdom 1 years ago

cant login

Most common Postcodelottery problems reported by users

52

General Issues

48

Service

Postcodelottery Outage Locations

Location

Reports

Last Reported

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Glasgow, Scotland, GB

13

29 days ago

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Highgate, England, GB

83

1 months ago

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Ebbw Vale, Wales, GB

8

1 months ago

Are you experiencing issues with Postcodelottery right now?

Is postcodelottery.co.uk not working for you? If you are having issues with Postcodelottery, please use one of the options below to report a problem with the service

postcodelottery.co.uk website response status history

Date and Time

Response Time

Status Code

Dec 11, 2025 - 01:40

1.49 ms.

200

Dec 10, 2025 - 20:38

1.49 ms.

200

Dec 10, 2025 - 14:59

10.52 ms.

200

Dec 10, 2025 - 09:19

10.57 ms.

200

Dec 09, 2025 - 11:55

11.19 ms.

200

Dec 09, 2025 - 05:25

2.28 ms.

200

Dec 08, 2025 - 19:32

2.3 ms.

200

This table shows the postcodelottery.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Postcodelottery is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if postcodelottery.co.uk is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Rate your experience with Postcodelottery uptime performance over the last 30 days

Frequently Asked Questions

We have recently sent browser requests to Postcodelottery.co.uk and it's up and running with status code 200 (UP) and a response time of 1.49 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Postcodelottery.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.