Is portal.clearpay.co.uk down - April, 2025?

Portal.clearpay.co.uk Outages and Status
portal.clearpay.co.uk Logo

Portal.clearpay.co.uk is an online platform designed to provide a flexible payment solution for customers. It allows users to shop now and pay later, making purchases more manageable by splitting costs into 4 interest-free installments. It partners with a variety of retailers offering excellent shopping flexibility. The intuitive website design ensures a seamless user experience, promoting financial freedom and control. The portal also offers users transparency with no hidden fees.

Last check: Just Now |

URL Checked:

https://portal.clearpay.co.uk/uk/

Last Down:

not recently

Response Time:

1.42 ms.

portal.clearpay.co.uk outages reported by users in the last 24 hours

No Portal.clearpay.co.uk problems reported in the last 24 hours

This chart shows the number of Portal.clearpay.co.uk outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Portal.clearpay.co.uk User Reports

Check out the latest user reports on Portal.clearpay.co.uk, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    Apr 22, 2025 - 21:37

    A visitor from Pontefract, United Kingdom has reported a problem with Clearpay not accepting my order payment

  • GB Flag Icon
    Apr 10, 2025 - 18:26

    A visitor from Billingshurst, United Kingdom has reported a problem with Clearpay not accepting my order payment

  • GB Flag Icon
    Mar 22, 2025 - 11:58

    A visitor from Bournemouth, United Kingdom has reported a problem with Clearpay not accepting my order payment

  • GB Flag Icon
    Feb 17, 2025 - 10:43

    A visitor from Preston, United Kingdom has reported a problem with Clearpay not accepting my order payment

  • GB Flag Icon
    Feb 06, 2025 - 13:55

    A visitor from Kirkcaldy, United Kingdom has reported a problem with Clearpay not accepting my order payment

  • GB Flag Icon
    Feb 04, 2025 - 17:17

    A visitor from Ashton-under-Lyne, United Kingdom has reported a problem with Clearpay not accepting my order payment

  • GB Flag Icon
    Dec 23, 2024 - 19:39

    A visitor from Corringham, United Kingdom has reported a problem with Clearpay not accepting my order payment

Join Portal.clearpay.co.uk Discussion

Suggestions? Issues? Outages?
Please share your Portal.clearpay.co.uk experience with other users around the globe.

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Kirkcaldy, United Kingdom 2 months ago

Clearpay not loading

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Caroline

Eastbourne, United Kingdom 5 months ago

Clearpay asking to update but this won't work I can not access clearpay app not can my family

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Salford, United Kingdom 6 months ago

Won’t accept payment

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Birmingham, United Kingdom 6 months ago

Wont let me log in on app or change password wont even let me on the website

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Birmingham, United Kingdom 6 months ago

Wont load

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Olu

Romford, United Kingdom 8 months ago

What’s happening to clear pay not accepting payment

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Romford, United Kingdom 8 months ago

What’s happening to clear pay not accepting payment

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Gill

Glasgow, United Kingdom 8 months ago

Clearpay not letting me sign in

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Glasgow, United Kingdom 8 months ago

Clearpay not letting me sign in

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Glasgow, United Kingdom 8 months ago

Clearpay not letting me sign in

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Glasgow, United Kingdom 8 months ago

Clearpay not letting me sign in

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Glasgow, United Kingdom 8 months ago

Clearpay not letting me sign in

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Glasgow, United Kingdom 8 months ago

Clearpay not letting me sign in

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Glasgow, United Kingdom 8 months ago

Clearpay not letting me sign in

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Glasgow, United Kingdom 8 months ago

Clearpay not letting me sign in

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Tony

Wigan, United Kingdom 9 months ago

Shop directory not working

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caz

Preston, United Kingdom 9 months ago

not letting me pay

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Debbie

Nottingham, United Kingdom 9 months ago

Hi my clearpay says I have 200 to spend but it won't let me spent 40?payments up to date?

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Greenwich, United Kingdom 9 months ago

Can’t add card to Apple Pay wallet

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Greenwich, United Kingdom 9 months ago

Adding Clearpay to Apple wallet

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Daniel panton

Slough, United Kingdom 9 months ago

Can’t seem to order anything can’t seem to order anything

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Deborah

Birmingham, United Kingdom 9 months ago

Taking payments but orders not going through.

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Kerry

Hayes, United Kingdom 9 months ago

payments not being taken

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Leyland, United Kingdom 9 months ago

Can't access any websites on clearpay..anyone else having this problem?

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Fulham, United Kingdom 9 months ago

Web and app not working

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Mattin

Troon, United Kingdom 9 months ago

Clearpay on 2 occasions now has taken money from my account then crashes when going back to merchant site so therefor sale doesn't go through

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Longfield, United Kingdom 10 months ago

Not connecting to pay on amazon

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Manchester, United Kingdom 10 months ago

Not letting me make payment and I have money in my bank account and I have plenty credit

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Doncaster, United Kingdom 10 months ago

Not working on amazon

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Tom

Bury, United Kingdom 10 months ago

Payments not accepting

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Julie Morriss

Reading, United Kingdom 10 months ago

Can't purchase anything says domain down

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Heather card

South Shields, United Kingdom 10 months ago

Saying no product in basket when there is

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Sarah milnes

Forfar, United Kingdom 10 months ago

Its not letting me log in and also taking ages to navigate log in

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Linda Mccusker

Newham, United Kingdom 10 months ago

Clear pay not working

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Loughborough, United Kingdom 10 months ago

Can't load any shops

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Michelle Kelly

Aberdeen, United Kingdom 10 months ago

It’s not working for me I deleted the app and re installed it and it’s still the same

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Em

Birmingham, United Kingdom 10 months ago

Can't see orders or make a payment.
"Sorry there was an error".

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Sam

Mansfield, United Kingdom 10 months ago

Can not access orders or payments . Showing no balance or available to spend

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Pm

Belfast, United Kingdom 10 months ago

Cannot view my account. Showing Error messsge

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Mr Lewis Carter

Bordon, United Kingdom 10 months ago

Keeps crashing

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Anita

Leyland, United Kingdom 10 months ago

Can't see my information or pay a bill

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Crewe, United Kingdom 10 months ago

Nothing is loading

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Teresa Pearson

Wimblington, United Kingdom 10 months ago

App keeps saying error has occurred and I can’t access account

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Kat

Port Talbot, United Kingdom 10 months ago

Can’t access my upcoming payments and won’t let me make payments

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Gill

Bradford, United Kingdom 10 months ago

Error messages

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Kenny

Manchester, United Kingdom 10 months ago

Details on app failing to load. Getting error messages

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Blackpool, United Kingdom 10 months ago

Says error not displaying balance or transaction history

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London, United Kingdom 10 months ago

Won’t load

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sarah

Reading, United Kingdom 10 months ago

Clearpay is showing a 0000 balance when I've spent nothing. Encountered a problem keeps coming up.

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Jo by

Birmingham, United Kingdom 10 months ago

Not working

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Steph

Gillingham, United Kingdom 10 months ago

Saying 0 balance but I have 2000 also not showing current orders

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Anon

Salford, United Kingdom 10 months ago

Nothing loads

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Hanah

Leeds, United Kingdom 10 months ago

App not loading and when dose you have no available to spend

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Owen williamson

Blackburn, United Kingdom 10 months ago

I can’t access my Clearpay to make a payment. Your website is down

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Sarah

Wembley, United Kingdom 10 months ago

Not working

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Blyth, United Kingdom 10 months ago

Not working

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Lee

Newcastle upon Tyne, United Kingdom 10 months ago

Unable to make payments can’t even see any upcoming payments

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Loraine Berlyn

Ferndown, United Kingdom 10 months ago

I am not able to update my payment or make a payment

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Portsmouth, United Kingdom 11 months ago

Not working

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Catherine fleming

Brighouse, United Kingdom 11 months ago

Carnt log in

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Motherwell, United Kingdom 11 months ago

Cnt log in

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Kristen

Viewpark, United Kingdom 11 months ago

Can’t log in. Tried logging in through website and same happening

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Ashton-under-Lyne, United Kingdom 11 months ago

Not letting me log in

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Claire

London, United Kingdom 11 months ago

Can't login in keep saying it's down

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Anony L

Watford, United Kingdom 11 months ago

Log in times out

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Susan Gilligan

London, United Kingdom 11 months ago

Can’t log in

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Strabane, United Kingdom 11 months ago

It’s not letting me log in

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Becky

Bradford, United Kingdom 11 months ago

Can’t log into the app, at all!

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Southampton, United Kingdom 11 months ago

Clearpay app down

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Amanda evans

Trowbridge, United Kingdom 11 months ago

Not working says trouble logging in

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Tiverton, United Kingdom 11 months ago

Can't login

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Sheffield, United Kingdom 11 months ago

Won't log in , requesting I re set password, but won't go any further

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Edinburgh, United Kingdom 11 months ago

Says error

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Lindsey Lake

West Bromwich, United Kingdom 11 months ago

Won’t let me sign in when I’ve signed keeps saying there’s a error

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Ajh

Edinburgh, United Kingdom 11 months ago

Can’t log in, won’t load page

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Newton Aycliffe, United Kingdom 11 months ago

Can’t log in also on line

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Sarah

Birmingham, United Kingdom 11 months ago

Won’t load keeps saying there’s a issue

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Tablet88

Newton Abbot, United Kingdom 11 months ago

Can’t log in.

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Julie Higgins

Hamilton, United Kingdom 11 months ago

Can’t log in to account

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Hackney, United Kingdom 11 months ago

Just the loading icon spinning. Uninstalling doesn't work either

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Wembley, United Kingdom 11 months ago

Won’t load

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Cathy

Broadstone, United Kingdom 11 months ago

Not loading anything, keeps saying have a issue

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Mark newman

Heathfield, United Kingdom 1 years ago

I can't get pay in store to work

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Hengoed, United Kingdom 1 years ago

I can’t seem
To pay on Amazon thought clearpay

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Stiobhan Napier

Inverness, United Kingdom 1 years ago

I can’t get access to the online app so I can pay a required payment. Both my iPhone and iPad are doing the same,the spinning circle in the middle of the white screen!!

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Stacey

Mitcham, United Kingdom 1 years ago

Buffering Clearpay not loading site

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Mr fraser

Greenock, United Kingdom 1 years ago

Not giving clearpay option to pay

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Durham, United Kingdom 1 years ago

Can't buy anything
Keeps doing error when paying

Most common Portal.clearpay.co.uk problems reported by users

29

General Issues

24

Service

2

Working for me now

44

Clearpay not accepting my order payment

Portal.clearpay.co.uk Outage Locations

Location

Reports

Last Reported

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Pontefract, England, GB

137

8 days ago

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Kirkcaldy, Scotland, GB

17

2 months ago

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Swansea, Wales, GB

9

6 months ago

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Belfast, Northern Ireland, GB

4

10 months ago

Are you experiencing issues with Portal.clearpay.co.uk right now?

Is portal.clearpay.co.uk not working for you? If you are having issues with Portal.clearpay.co.uk, please use one of the options below to report a problem with the service

portal.clearpay.co.uk website response status history

Date and Time

Response Time

Status Code

Apr 30, 2025 - 21:52

1.42 ms.

200

Apr 29, 2025 - 20:47

1.13 ms.

200

Apr 29, 2025 - 10:19

1.4 ms.

200

Apr 28, 2025 - 21:28

1.31 ms.

200

Apr 27, 2025 - 15:24

1.22 ms.

200

Apr 25, 2025 - 22:26

1.13 ms.

200

Apr 25, 2025 - 14:35

1.28 ms.

200

This table shows the portal.clearpay.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Portal.clearpay.co.uk is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if portal.clearpay.co.uk is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Latest portal.clearpay.co.uk screenshot
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Frequently Asked Questions

We have recently sent browser requests to Portal.clearpay.co.uk and it's up and running with status code 200 (UP) and a response time of 1.42 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Portal.clearpay.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.