Is portal.clearpay.co.uk down - February, 2026?

Portal.clearpay.co.uk Outages and Status
portal.clearpay.co.uk Logo

Portal.clearpay.co.uk is an online platform designed to provide a flexible payment solution for customers. It allows users to shop now and pay later, making purchases more manageable by splitting costs into 4 interest-free installments. It partners with a variety of retailers offering excellent shopping flexibility. The intuitive website design ensures a seamless user experience, promoting financial freedom and control. The portal also offers users transparency with no hidden fees.

Last check: Just Now |

URL Checked:

https://portal.clearpay.co.uk/uk/

Last Down:

not recently

Response Time:

2.39 ms.

portal.clearpay.co.uk outages reported by users in the last 24 hours

No Portal.clearpay.co.uk problems reported in the last 24 hours

This chart shows the number of Portal.clearpay.co.uk outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Portal.clearpay.co.uk User Reports

Check out the latest user reports on Portal.clearpay.co.uk, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    Dec 21, 2025 - 21:41

    A visitor from London, United Kingdom has reported a problem with Clearpay not accepting my order payment

  • GB Flag Icon
    Dec 16, 2025 - 17:52

    A visitor from St Helens, United Kingdom has reported a problem with Clearpay not accepting my order payment

  • GB Flag Icon
    Nov 18, 2025 - 14:23

    A visitor from Saint Neots, United Kingdom has reported a problem with Clearpay not accepting my order payment

  • GB Flag Icon
    Oct 20, 2025 - 06:24

    A visitor from Tamworth, United Kingdom has reported a problem with Clearpay not accepting my order payment

  • GB Flag Icon
    Jun 27, 2025 - 02:34

    A visitor from London, United Kingdom has reported a problem with Clearpay not accepting my order payment

  • GB Flag Icon
    Jun 20, 2025 - 22:23

    A visitor from Lincoln, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Jun 07, 2025 - 22:00

    A visitor from Hinckley, United Kingdom has reported a problem with Clearpay not accepting my order payment

Join Portal.clearpay.co.uk Discussion

Suggestions? Issues? Outages?
Please share your Portal.clearpay.co.uk experience with other users around the globe.

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A visitor from Nottingham

Nottingham, United Kingdom 1 months ago

Clearpay not accepting my order payment

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London, United Kingdom 7 months ago

unable to log in

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Anon

Hinckley, United Kingdom 8 months ago

Can't use clearpay on amazon

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Kirkcaldy, United Kingdom 1 years ago

Clearpay not loading

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Caroline

Eastbourne, United Kingdom 1 years ago

Clearpay asking to update but this won't work I can not access clearpay app not can my family

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Salford, United Kingdom 1 years ago

Won’t accept payment

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Birmingham, United Kingdom 1 years ago

Wont let me log in on app or change password wont even let me on the website

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Birmingham, United Kingdom 1 years ago

Wont load

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Olu

Romford, United Kingdom 1 years ago

What’s happening to clear pay not accepting payment

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Romford, United Kingdom 1 years ago

What’s happening to clear pay not accepting payment

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Gill

Glasgow, United Kingdom 1 years ago

Clearpay not letting me sign in

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Glasgow, United Kingdom 1 years ago

Clearpay not letting me sign in

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Glasgow, United Kingdom 1 years ago

Clearpay not letting me sign in

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Glasgow, United Kingdom 1 years ago

Clearpay not letting me sign in

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Glasgow, United Kingdom 1 years ago

Clearpay not letting me sign in

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Glasgow, United Kingdom 1 years ago

Clearpay not letting me sign in

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Glasgow, United Kingdom 1 years ago

Clearpay not letting me sign in

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Glasgow, United Kingdom 1 years ago

Clearpay not letting me sign in

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Tony

Wigan, United Kingdom 1 years ago

Shop directory not working

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caz

Preston, United Kingdom 1 years ago

not letting me pay

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Debbie

Nottingham, United Kingdom 1 years ago

Hi my clearpay says I have 200 to spend but it won't let me spent 40?payments up to date?

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Greenwich, United Kingdom 1 years ago

Can’t add card to Apple Pay wallet

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Greenwich, United Kingdom 1 years ago

Adding Clearpay to Apple wallet

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Daniel panton

Slough, United Kingdom 1 years ago

Can’t seem to order anything can’t seem to order anything

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Deborah

Birmingham, United Kingdom 1 years ago

Taking payments but orders not going through.

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Kerry

Hayes, United Kingdom 1 years ago

payments not being taken

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Leyland, United Kingdom 1 years ago

Can't access any websites on clearpay..anyone else having this problem?

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Fulham, United Kingdom 1 years ago

Web and app not working

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Mattin

Troon, United Kingdom 1 years ago

Clearpay on 2 occasions now has taken money from my account then crashes when going back to merchant site so therefor sale doesn't go through

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Longfield, United Kingdom 1 years ago

Not connecting to pay on amazon

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Manchester, United Kingdom 1 years ago

Not letting me make payment and I have money in my bank account and I have plenty credit

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Doncaster, United Kingdom 1 years ago

Not working on amazon

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Tom

Bury, United Kingdom 1 years ago

Payments not accepting

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Julie Morriss

Reading, United Kingdom 1 years ago

Can't purchase anything says domain down

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Heather card

South Shields, United Kingdom 1 years ago

Saying no product in basket when there is

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Sarah milnes

Forfar, United Kingdom 1 years ago

Its not letting me log in and also taking ages to navigate log in

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Linda Mccusker

Newham, United Kingdom 1 years ago

Clear pay not working

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Loughborough, United Kingdom 1 years ago

Can't load any shops

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Michelle Kelly

Aberdeen, United Kingdom 1 years ago

It’s not working for me I deleted the app and re installed it and it’s still the same

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Em

Birmingham, United Kingdom 1 years ago

Can't see orders or make a payment.
"Sorry there was an error".

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Sam

Mansfield, United Kingdom 1 years ago

Can not access orders or payments . Showing no balance or available to spend

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Pm

Belfast, United Kingdom 1 years ago

Cannot view my account. Showing Error messsge

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Mr Lewis Carter

Bordon, United Kingdom 1 years ago

Keeps crashing

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Anita

Leyland, United Kingdom 1 years ago

Can't see my information or pay a bill

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Crewe, United Kingdom 1 years ago

Nothing is loading

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Teresa Pearson

Wimblington, United Kingdom 1 years ago

App keeps saying error has occurred and I can’t access account

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Kat

Port Talbot, United Kingdom 1 years ago

Can’t access my upcoming payments and won’t let me make payments

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Gill

Bradford, United Kingdom 1 years ago

Error messages

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Kenny

Manchester, United Kingdom 1 years ago

Details on app failing to load. Getting error messages

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Blackpool, United Kingdom 1 years ago

Says error not displaying balance or transaction history

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London, United Kingdom 1 years ago

Won’t load

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sarah

Reading, United Kingdom 1 years ago

Clearpay is showing a 0000 balance when I've spent nothing. Encountered a problem keeps coming up.

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Jo by

Birmingham, United Kingdom 1 years ago

Not working

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Steph

Gillingham, United Kingdom 1 years ago

Saying 0 balance but I have 2000 also not showing current orders

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Anon

Salford, United Kingdom 1 years ago

Nothing loads

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Hanah

Leeds, United Kingdom 1 years ago

App not loading and when dose you have no available to spend

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Owen williamson

Blackburn, United Kingdom 1 years ago

I can’t access my Clearpay to make a payment. Your website is down

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Sarah

Wembley, United Kingdom 1 years ago

Not working

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Blyth, United Kingdom 1 years ago

Not working

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Lee

Newcastle upon Tyne, United Kingdom 1 years ago

Unable to make payments can’t even see any upcoming payments

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Loraine Berlyn

Ferndown, United Kingdom 1 years ago

I am not able to update my payment or make a payment

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Portsmouth, United Kingdom 1 years ago

Not working

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Catherine fleming

Brighouse, United Kingdom 1 years ago

Carnt log in

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Motherwell, United Kingdom 1 years ago

Cnt log in

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Kristen

Viewpark, United Kingdom 1 years ago

Can’t log in. Tried logging in through website and same happening

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Ashton-under-Lyne, United Kingdom 1 years ago

Not letting me log in

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Claire

London, United Kingdom 1 years ago

Can't login in keep saying it's down

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Anony L

Watford, United Kingdom 1 years ago

Log in times out

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Susan Gilligan

London, United Kingdom 1 years ago

Can’t log in

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Strabane, United Kingdom 1 years ago

It’s not letting me log in

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Becky

Bradford, United Kingdom 1 years ago

Can’t log into the app, at all!

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Southampton, United Kingdom 1 years ago

Clearpay app down

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Amanda evans

Trowbridge, United Kingdom 1 years ago

Not working says trouble logging in

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Tiverton, United Kingdom 1 years ago

Can't login

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Sheffield, United Kingdom 1 years ago

Won't log in , requesting I re set password, but won't go any further

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Edinburgh, United Kingdom 1 years ago

Says error

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Lindsey Lake

West Bromwich, United Kingdom 1 years ago

Won’t let me sign in when I’ve signed keeps saying there’s a error

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Ajh

Edinburgh, United Kingdom 1 years ago

Can’t log in, won’t load page

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Newton Aycliffe, United Kingdom 1 years ago

Can’t log in also on line

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Sarah

Birmingham, United Kingdom 1 years ago

Won’t load keeps saying there’s a issue

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Tablet88

Newton Abbot, United Kingdom 1 years ago

Can’t log in.

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Julie Higgins

Hamilton, United Kingdom 1 years ago

Can’t log in to account

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Hackney, United Kingdom 1 years ago

Just the loading icon spinning. Uninstalling doesn't work either

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Wembley, United Kingdom 1 years ago

Won’t load

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Cathy

Broadstone, United Kingdom 1 years ago

Not loading anything, keeps saying have a issue

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Mark newman

Heathfield, United Kingdom 1 years ago

I can't get pay in store to work

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Hengoed, United Kingdom 1 years ago

I can’t seem
To pay on Amazon thought clearpay

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Stiobhan Napier

Inverness, United Kingdom 1 years ago

I can’t get access to the online app so I can pay a required payment. Both my iPhone and iPad are doing the same,the spinning circle in the middle of the white screen!!

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Stacey

Mitcham, United Kingdom 1 years ago

Buffering Clearpay not loading site

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Mr fraser

Greenock, United Kingdom 1 years ago

Not giving clearpay option to pay

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Durham, United Kingdom 1 years ago

Can't buy anything
Keeps doing error when paying

Most common Portal.clearpay.co.uk problems reported by users

28

General Issues

24

Service

2

Working for me now

46

Clearpay not accepting my order payment

Portal.clearpay.co.uk Outage Locations

Location

Reports

Last Reported

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London, England, GB

144

1 months ago

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Kirkcaldy, Scotland, GB

17

1 years ago

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Swansea, Wales, GB

9

1 years ago

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Belfast, Northern Ireland, GB

4

1 years ago

Are you experiencing issues with Portal.clearpay.co.uk right now?

Is portal.clearpay.co.uk not working for you? If you are having issues with Portal.clearpay.co.uk, please use one of the options below to report a problem with the service

portal.clearpay.co.uk website response status history

Date and Time

Response Time

Status Code

Feb 09, 2026 - 11:04

2.39 ms.

200

Feb 09, 2026 - 05:39

2.3 ms.

200

Feb 08, 2026 - 19:52

6.66 ms.

200

Feb 07, 2026 - 18:55

2.32 ms.

200

Feb 07, 2026 - 06:45

2.06 ms.

200

Feb 06, 2026 - 23:22

2.06 ms.

200

Feb 06, 2026 - 17:55

2.38 ms.

200

This table shows the portal.clearpay.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Portal.clearpay.co.uk is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if portal.clearpay.co.uk is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Latest portal.clearpay.co.uk screenshot
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Frequently Asked Questions

We have recently sent browser requests to Portal.clearpay.co.uk and it's up and running with status code 200 (UP) and a response time of 2.39 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Portal.clearpay.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.