Is open.ac.uk down - January, 2026?

Open.ac.uk Outages and Status
Open.ac.uk Logo

Open.ac.uk is an online education platform providing open access to free learning resources, tools and materials for anyone across the world. It is a collaboration between The Open University and leading partners to enable students to access courses, research and other educational content.

Last check: Just Now |

URL Checked:

https://www.open.ac.uk/

Last Down:

Down (Right Now)

Response Time:

no response

open.ac.uk outages reported by users in the last 24 hours

No Open.ac.uk problems reported in the last 24 hours

This chart shows the number of Open.ac.uk outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Open.ac.uk User Reports

Check out the latest user reports on Open.ac.uk, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    Jan 13, 2026 - 21:30

    A visitor from Winsford, United Kingdom has reported a problem with registration

  • IE Flag Icon
    Jan 11, 2026 - 18:04

    A visitor from Dublin, Ireland has reported a problem with registration

  • GB Flag Icon
    Jan 06, 2026 - 20:14

    A visitor from Warrington, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Jan 03, 2026 - 10:48

    A visitor from Fleetwood, United Kingdom has reported a problem with registration

  • GB Flag Icon
    Jan 02, 2026 - 15:44

    A visitor from London, United Kingdom has reported a problem with registration

  • GB Flag Icon
    Jan 01, 2026 - 19:53

    A visitor from Doncaster, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Nov 26, 2025 - 11:38

    A visitor from City of London, United Kingdom has reported a problem with registration

Join Open.ac.uk Discussion

Suggestions? Issues? Outages?
Please share your Open.ac.uk experience with other users around the globe.

IE Flag Icon

Em

Dublin, Ireland 12 days ago

Can't reach page

GB Flag Icon

Cambridge, United Kingdom 1 months ago

open.ac.uk/courses/ nothing loads on any browsers or device I tried both on my main network and on my mobiles 5g network

GB Flag Icon

Phil

Croydon, United Kingdom 1 months ago

Can’t get to student home page, says I’m signed in but each time I go to open student home it takes me back to sign in page.

GB Flag Icon

Croydon, United Kingdom 1 months ago

Can’t get to student home page, says I’m signed in but each time I go to open student home it takes me back to sign in page.

GB Flag Icon

Croydon, United Kingdom 1 months ago

Can’t get to student home page, says I’m signed in but each time I go to open student home it takes me back to sign in page.

GB Flag Icon

Croydon, United Kingdom 1 months ago

Can’t get to student home page, says I’m signed in but each time I go to open student home it takes me back to sign in page.

GB Flag Icon

M

Glasgow, United Kingdom 1 months ago

can't load ou log in page. says ou closed the connection. other websites working so isn't my internet connection

GB Flag Icon

Glasgow, United Kingdom 1 months ago

not able to get on to site, say ou closed connection. other websites working so not my internet connection

GB Flag Icon

Glasgow, United Kingdom 1 months ago

not able to get on to site, say ou closed connection. other websites working so not my internet connection

GB Flag Icon

Barnet, United Kingdom 2 months ago

Library website is not working

GB Flag Icon

Newham, United Kingdom 2 months ago

Unable to login. Again.

GB Flag Icon

Kensington, United Kingdom 2 months ago

unable to log. reporting error

GB Flag Icon

Brad

Poplar, United Kingdom 2 months ago

Can't find data record in database.

More information about this error.


This is the error message i have been getting and there is no response.

GB Flag Icon

emily

Sheffield, United Kingdom 2 months ago

page wont load. cant login.

GB Flag Icon

Zac

Birmingham, United Kingdom 2 months ago

Offer of qualification won't load.
Hmmm… can't reach this page
Check if there is a typo in msds-app19-lv-d.open.ac.uk.

GB Flag Icon

Z

Birmingham, United Kingdom 2 months ago

Offer of qualification won't load.
Hmmm… can't reach this page
Check if there is a typo in msds-app19-lv-d.open.ac.uk.

GB Flag Icon

Z

Birmingham, United Kingdom 2 months ago

Offer of qualification won't load.
Hmmm… can't reach this page
Check if there is a typo in msds-app19-lv-d.open.ac.uk.

GB Flag Icon

Pedro

Liverpool, United Kingdom 2 months ago

The link to my offer of qualification won't load.

GB Flag Icon

London, United Kingdom 2 months ago

cant login - website wont load

GB Flag Icon

London, United Kingdom 3 months ago

down no access

GB Flag Icon

Fiona Cowie

Glasgow, United Kingdom 3 months ago

I can't access the OU website on my laptop. The connection is too slow. There is no problem with accessing any other websites

GB Flag Icon

Bor

Poplar, United Kingdom 3 months ago

Can't login

GB Flag Icon

Glasgow, United Kingdom 3 months ago

server taking too long too respons timed out, 30 minutes now

GB Flag Icon

Dana

Bathgate, United Kingdom 3 months ago

Page not loading, can't access my account

GB Flag Icon

V

Dunfermline, United Kingdom 3 months ago

Unable to sign in - error message

GB Flag Icon

Bristol, United Kingdom 4 months ago

Click sign in but it doesnt load the section to put in your username and password

GB Flag Icon

wendy

Colchester, United Kingdom 4 months ago

registration error

ZA Flag Icon

Briony

East London, South Africa 6 months ago

I cannot access the website on any device. I have to work on my assignment due next week. It takes long to load and has not been able to work properly.

GB Flag Icon

Caroline Espie

Belfast, United Kingdom 6 months ago

I cannot access student home - it is reported as internal server down. I have an EMA due today!

GB Flag Icon

Jess

Bristol, United Kingdom 7 months ago

Unable to login. It says my email isn't an account. Says my login details are invalid. (Theyre the same as always). Now it's locked me out for too many attempts.

GB Flag Icon

Anon

Bristol, United Kingdom 7 months ago

Cannot reach sign-in via the "Sign in" link on any browser. Page will not load.

GB Flag Icon

Romano Kowalczyk

Tonbridge, United Kingdom 7 months ago

I am unable to access the website to sit my exam in MST368. We had been informed that the maintenance scheduled for this morning would not affect our access to getting to the website for our exam!

GB Flag Icon

Normanton, United Kingdom 7 months ago

wont load

GB Flag Icon

K Cross

Burnley, United Kingdom 7 months ago

can can access the tma system but when click submit tells me there is a problem

GB Flag Icon

Glasgow, United Kingdom 8 months ago

wont let me submit tma ect

GB Flag Icon

Helen Jones

Inverness, United Kingdom 8 months ago

I cant get into the website, apparently the server is down. I can get on using my phone, but not my laptop. its been like this for a few days.

GB Flag Icon

Helen Jones

Inverness, United Kingdom 8 months ago

cant log in on my lap top but can do on my phone, this has been like this for about 4 days!!

GB Flag Icon

Hull, United Kingdom 9 months ago

Wont let me log in

GB Flag Icon

jessica davies

Abertillery, United Kingdom 9 months ago

can login on phone but not using my laptop

GB Flag Icon

scott

Newbury, United Kingdom 9 months ago

Hi, i am having issues logging in. Is the site down ?

GB Flag Icon

Newbury, United Kingdom 9 months ago

Hi, i am having issues logging in. Is the site down ?

GB Flag Icon

Leah

Scalloway, United Kingdom 9 months ago

I can't get any Open University page to open, cannot access login or any other pages to report an issue on their site

IE Flag Icon

Annemarie ODonovan

Cork, Ireland 10 months ago

I cant get in to upload TMA

GB Flag Icon

Linda Fisher

Glasgow, United Kingdom 10 months ago

I cannot login to The Open University student support site

GB Flag Icon

Ipswich, United Kingdom 10 months ago

trouble signing in on computer although was working this morning, can sign in on phone but some pages aren't loading so can't submit assignment

GB Flag Icon

Rich

Bristol, United Kingdom 11 months ago

Still not able to access, even the public OU site. First encountered timeout issue 31st Jan. All day 5/2 now 6/2 too. I'm on Windows 11, Edge browser and BT broadband (not Plusnet). BUT tried to access via mobile network data too and had same issues. All other sites/sign-ins appear to be ok for me - just this OU site.

Just handed in my TMA via email attachment to etma@open.ac.uk.
"In the subject field you must put your Personal Identifier, your module code, and TMA number, all separated by a slash e.g. P1234567/B999/01"

GB Flag Icon

Mike G

London, United Kingdom 11 months ago

Me too, third day now. Cannot sign in. Sometimes I cannot even get the public pages to open. Yes I use Plusnet. Will contact them later today. Rebooted my router without improvement.

GB Flag Icon

London, United Kingdom 11 months ago

Me too, third day now. Cannot sign in. Sometimes I cannot even get the public pages to open. Yes I use Plusnet. Will contact them later today. Rebooted my router without improvement.

GB Flag Icon

Cheltenham, United Kingdom 11 months ago

Are we all using Plusnet? Live chat has just tried to blame it on my router as 5 plusnet users have reported the same issue. Laughable but really not funny my three days off have been completly wasted. Em TMA due in 3 weeks no more time off!! Fuming

GB Flag Icon

Cheltenham, United Kingdom 11 months ago

Are we all using Plusnet? Live chat has just tried to blame it on my router as 5 plusnet users have reported the same issue. Laughable but really not funny my three days off have been completly wasted. Em TMA due in 3 weeks no more time off!! Fuming

GB Flag Icon

Bristol, United Kingdom 11 months ago

Website not loading, cannot log in or open any pages

GB Flag Icon

Shannon

Carmarthen, United Kingdom 11 months ago

cannot access student portal... not great!

GB Flag Icon

Rich

Bristol, United Kingdom 11 months ago

Website and login not responding. Unable to access any student materials or services.
Error:
'msds.open.ac.uk took too long to respond'
'ERR_CONNECTION_TIMED_OUT'

GB Flag Icon

Southampton, United Kingdom 11 months ago

Hi
Just started a 6 week short course but cannot access the student home page - same problem yesterday around 5pm. Is it due to high volume of users at this time? A bit frustrating as I have an activity to do and it's week 1.

GB Flag Icon

Simone Porter

London, United Kingdom 11 months ago

website not loading at all

GB Flag Icon

Kate

Swansea, United Kingdom 11 months ago

Website not loading.

GB Flag Icon

Middlesbrough, United Kingdom 11 months ago

Massively disappointed!

GB Flag Icon

Student

Hexham, United Kingdom 11 months ago

I had to upload an assessment. Thanks to the system, I was not, and the deadline was today. Bravo.

GB Flag Icon

M

Hexham, United Kingdom 11 months ago

I had to upload an assessment. Thanks to the system, I was not, and the deadline was today. Bravo.

GB Flag Icon

Cal

Middlesbrough, United Kingdom 11 months ago

Continual problems, can't log in ...... aaargh!!!

GB Flag Icon

Cal

Middlesbrough, United Kingdom 11 months ago

Continual problems, can't log in ...... aaargh!!!

GB Flag Icon

Paul S.

Edinburgh, United Kingdom 11 months ago

Timeout on attempting access to log in or at the open.ac.uk pages

GB Flag Icon

Cal

Middlesbrough, United Kingdom 11 months ago

Keeps saying 'can't connect' or 'timed out'. So frustrating, need to access for assignment submission. This is ridiculous!!

GB Flag Icon

Jo

Cheltenham, United Kingdom 11 months ago

Same, times out.
Server taking too long

GB Flag Icon

Dave M

Middlesbrough, United Kingdom 11 months ago

Times out - no connection

GB Flag Icon

Cal

Middlesbrough, United Kingdom 11 months ago

Can't access any OU Student Home page and other OU sites - again!!!

GB Flag Icon

Jennifer Stewart

Wallington, United Kingdom 11 months ago

Since 6 am this morning (it's now 10:49) I haven't been able to sign in, and sometimes I can't even access the website at all.

GB Flag Icon

K Austin

Newport, United Kingdom 1 years ago

OU Website servers are down - 03.11.24 @ 10:14am

GB Flag Icon

Mike

Kenilworth, United Kingdom 1 years ago

Website not available and no login

GB Flag Icon

Sara

Barnet, United Kingdom 1 years ago

Can't access website resources

GB Flag Icon

Matt

Sibthorpe, United Kingdom 1 years ago

Can't access any website features

GB Flag Icon

Glasgow, United Kingdom 2 years ago

Not able to sign in

GB Flag Icon

A

London, United Kingdom 2 years ago

Sign-in page won't load properly, preventing me from logging in

GB Flag Icon

Adrian Hall

Cheltenham, United Kingdom 2 years ago

Have not been able to sign on to OU Website all day. Can't contact IT support even though they calim 24/7 access including holidays.

GB Flag Icon

jagracer

Wisbech, United Kingdom 2 years ago

I cannot access the open university website today, friday 22-12-2023

GB Flag Icon

Julie Kingsley

Maidenhead, United Kingdom 2 years ago

Can’t login to my account etc. Not doing anything.

GB Flag Icon

Hannah

Newport, United Kingdom 2 years ago

Can sign in but cant get onto the student home at all

 Flag Icon

, 2 years ago

Not opening

Most common Open.ac.uk problems reported by users

39

General Issues

37

Service

7

TMA system down

18

registration

Open.ac.uk Outage Locations

Location

Reports

Last Reported

GB Flag Icon

Winsford, England, GB

94

9 days ago

GB Flag Icon

Glasgow, Scotland, GB

20

1 months ago

GB Flag Icon

Londonderry, Northern Ireland, GB

2

2 months ago

ZA Flag Icon

Johannesburg, Gauteng, ZA

1

5 months ago

HK Flag Icon

Central, Central and Western District, HK

1

6 months ago

ZA Flag Icon

East London, Eastern Cape, ZA

1

6 months ago

GB Flag Icon

Abertillery, Wales, GB

10

9 months ago

IE Flag Icon

Cork, Munster, IE

1

10 months ago

CY Flag Icon

Nicosia, Nicosia, CY

1

1 years ago

 Flag Icon

, ,

19

ago

Are you experiencing issues with Open.ac.uk right now?

Is open.ac.uk not working for you? If you are having issues with Open.ac.uk, please use one of the options below to report a problem with the service

open.ac.uk website response status history

Date and Time

Response Time

Status Code

Jan 23, 2026 - 16:13

no response

400

Jan 23, 2026 - 07:30

no response

400

Jan 23, 2026 - 00:14

no response

400

Jan 22, 2026 - 16:28

no response

400

Jan 22, 2026 - 06:10

no response

400

Jan 22, 2026 - 06:10

no response

400

Jan 22, 2026 - 01:03

no response

400

This table shows the open.ac.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Open.ac.uk is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if open.ac.uk is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Latest open.ac.uk screenshot
Rate your experience with Open.ac.uk uptime performance over the last 30 days

Frequently Asked Questions

It seems that the website Open.ac.uk might be experiencing temporarily outage

If you are experiencing slow performance while using Open.ac.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.