Is open.ac.uk down - May, 2025?

Open.ac.uk Outages and Status
Open.ac.uk Logo

Open.ac.uk is an online education platform providing open access to free learning resources, tools and materials for anyone across the world. It is a collaboration between The Open University and leading partners to enable students to access courses, research and other educational content.

Last check: Just Now |

URL Checked:

https://www.open.ac.uk/

Last Down:

Down (Right Now)

Response Time:

no response

open.ac.uk outages reported by users in the last 24 hours

No Open.ac.uk problems reported in the last 24 hours

This chart shows the number of Open.ac.uk outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Open.ac.uk User Reports

Check out the latest user reports on Open.ac.uk, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    May 03, 2025 - 22:38

    A visitor from Leighton Buzzard, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Apr 30, 2025 - 05:50

    A visitor from Inverness, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Apr 29, 2025 - 16:54

    A visitor from Rayleigh, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Apr 20, 2025 - 21:42

    A visitor from Hull, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Apr 12, 2025 - 08:12

    A visitor from Abertillery, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Apr 10, 2025 - 18:50

    A visitor from Worthing, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Apr 08, 2025 - 20:16

    A visitor from Coventry, United Kingdom has reported a problem with General Issues

Join Open.ac.uk Discussion

Suggestions? Issues? Outages?
Please share your Open.ac.uk experience with other users around the globe.

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Helen Jones

Inverness, United Kingdom 17 days ago

I cant get into the website, apparently the server is down. I can get on using my phone, but not my laptop. its been like this for a few days.

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Helen Jones

Inverness, United Kingdom 17 days ago

cant log in on my lap top but can do on my phone, this has been like this for about 4 days!!

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Hull, United Kingdom 26 days ago

Wont let me log in

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jessica davies

Abertillery, United Kingdom 1 months ago

can login on phone but not using my laptop

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scott

Newbury, United Kingdom 1 months ago

Hi, i am having issues logging in. Is the site down ?

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Newbury, United Kingdom 1 months ago

Hi, i am having issues logging in. Is the site down ?

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Leah

Scalloway, United Kingdom 1 months ago

I can't get any Open University page to open, cannot access login or any other pages to report an issue on their site

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Annemarie ODonovan

Cork, Ireland 1 months ago

I cant get in to upload TMA

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Linda Fisher

Glasgow, United Kingdom 1 months ago

I cannot login to The Open University student support site

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Ipswich, United Kingdom 1 months ago

trouble signing in on computer although was working this morning, can sign in on phone but some pages aren't loading so can't submit assignment

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Rich

Bristol, United Kingdom 3 months ago

Still not able to access, even the public OU site. First encountered timeout issue 31st Jan. All day 5/2 now 6/2 too. I'm on Windows 11, Edge browser and BT broadband (not Plusnet). BUT tried to access via mobile network data too and had same issues. All other sites/sign-ins appear to be ok for me - just this OU site.

Just handed in my TMA via email attachment to etma@open.ac.uk.
"In the subject field you must put your Personal Identifier, your module code, and TMA number, all separated by a slash e.g. P1234567/B999/01"

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Mike G

London, United Kingdom 3 months ago

Me too, third day now. Cannot sign in. Sometimes I cannot even get the public pages to open. Yes I use Plusnet. Will contact them later today. Rebooted my router without improvement.

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London, United Kingdom 3 months ago

Me too, third day now. Cannot sign in. Sometimes I cannot even get the public pages to open. Yes I use Plusnet. Will contact them later today. Rebooted my router without improvement.

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Cheltenham, United Kingdom 3 months ago

Are we all using Plusnet? Live chat has just tried to blame it on my router as 5 plusnet users have reported the same issue. Laughable but really not funny my three days off have been completly wasted. Em TMA due in 3 weeks no more time off!! Fuming

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Cheltenham, United Kingdom 3 months ago

Are we all using Plusnet? Live chat has just tried to blame it on my router as 5 plusnet users have reported the same issue. Laughable but really not funny my three days off have been completly wasted. Em TMA due in 3 weeks no more time off!! Fuming

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Bristol, United Kingdom 3 months ago

Website not loading, cannot log in or open any pages

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Shannon

Carmarthen, United Kingdom 3 months ago

cannot access student portal... not great!

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Rich

Bristol, United Kingdom 3 months ago

Website and login not responding. Unable to access any student materials or services.
Error:
'msds.open.ac.uk took too long to respond'
'ERR_CONNECTION_TIMED_OUT'

GB Flag Icon

Southampton, United Kingdom 3 months ago

Hi
Just started a 6 week short course but cannot access the student home page - same problem yesterday around 5pm. Is it due to high volume of users at this time? A bit frustrating as I have an activity to do and it's week 1.

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Simone Porter

London, United Kingdom 3 months ago

website not loading at all

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Kate

Swansea, United Kingdom 3 months ago

Website not loading.

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Middlesbrough, United Kingdom 3 months ago

Massively disappointed!

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Student

Hexham, United Kingdom 3 months ago

I had to upload an assessment. Thanks to the system, I was not, and the deadline was today. Bravo.

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M

Hexham, United Kingdom 3 months ago

I had to upload an assessment. Thanks to the system, I was not, and the deadline was today. Bravo.

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Cal

Middlesbrough, United Kingdom 3 months ago

Continual problems, can't log in ...... aaargh!!!

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Cal

Middlesbrough, United Kingdom 3 months ago

Continual problems, can't log in ...... aaargh!!!

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Paul S.

Edinburgh, United Kingdom 3 months ago

Timeout on attempting access to log in or at the open.ac.uk pages

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Cal

Middlesbrough, United Kingdom 3 months ago

Keeps saying 'can't connect' or 'timed out'. So frustrating, need to access for assignment submission. This is ridiculous!!

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Jo

Cheltenham, United Kingdom 3 months ago

Same, times out.
Server taking too long

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Dave M

Middlesbrough, United Kingdom 3 months ago

Times out - no connection

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Cal

Middlesbrough, United Kingdom 3 months ago

Can't access any OU Student Home page and other OU sites - again!!!

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Jennifer Stewart

Wallington, United Kingdom 3 months ago

Since 6 am this morning (it's now 10:49) I haven't been able to sign in, and sometimes I can't even access the website at all.

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K Austin

Newport, United Kingdom 6 months ago

OU Website servers are down - 03.11.24 @ 10:14am

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Mike

Kenilworth, United Kingdom 11 months ago

Website not available and no login

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Sara

Barnet, United Kingdom 11 months ago

Can't access website resources

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Matt

Sibthorpe, United Kingdom 1 years ago

Can't access any website features

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Glasgow, United Kingdom 1 years ago

Not able to sign in

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A

London, United Kingdom 1 years ago

Sign-in page won't load properly, preventing me from logging in

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Adrian Hall

Cheltenham, United Kingdom 1 years ago

Have not been able to sign on to OU Website all day. Can't contact IT support even though they calim 24/7 access including holidays.

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jagracer

Wisbech, United Kingdom 1 years ago

I cannot access the open university website today, friday 22-12-2023

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Julie Kingsley

Maidenhead, United Kingdom 1 years ago

Can’t login to my account etc. Not doing anything.

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Hannah

Newport, United Kingdom 1 years ago

Can sign in but cant get onto the student home at all

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, 1 years ago

Not opening

Most common Open.ac.uk problems reported by users

56

General Issues

44

Service

Open.ac.uk Outage Locations

Location

Reports

Last Reported

GB Flag Icon

Leighton Buzzard, England, GB

62

13 days ago

GB Flag Icon

Inverness, Scotland, GB

11

17 days ago

GB Flag Icon

Abertillery, Wales, GB

10

1 months ago

IE Flag Icon

Cork, Munster, IE

1

1 months ago

CY Flag Icon

Nicosia, Nicosia, CY

1

1 years ago

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, ,

19

ago

Are you experiencing issues with Open.ac.uk right now?

Is open.ac.uk not working for you? If you are having issues with Open.ac.uk, please use one of the options below to report a problem with the service

open.ac.uk website response status history

Date and Time

Response Time

Status Code

May 17, 2025 - 06:55

no response

400

May 17, 2025 - 00:44

no response

400

May 16, 2025 - 15:42

no response

400

May 16, 2025 - 05:42

no response

400

May 15, 2025 - 22:49

no response

400

May 15, 2025 - 22:49

no response

400

May 15, 2025 - 22:49

no response

400

This table shows the open.ac.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Open.ac.uk is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if open.ac.uk is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

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Frequently Asked Questions

It seems that the website Open.ac.uk might be experiencing temporarily outage

If you are experiencing slow performance while using Open.ac.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.