Is British Gas down - December, 2023?

British Gas is one of the largest energy suppliers in the United Kingdom, providing gas and electricity to millions of customers. The company was established in 1812 and has a long history of supplying energy to homes and businesses across the country. British Gas is committed to providing customers with competitive prices and superior customer service.
Liverpool, United Kingdom • 1 week ago
tried to submit meter readings, but they do not record/register
S. Bubb
Wembley, United Kingdom • 1 week agoAfter several weeks of trying can still not access British Gas website or app on a variety of means
j r stoker
London, United Kingdom • 2 weeks agoWhy is british gas web site doown, again?
alan
Bristol, United Kingdom • 4 weeks agoSorry, we're having technical problems at the moment. Please come back and try again later.
Pocklington, United Kingdom • 1 month ago
can not login to account
Jennifer R
Swansea, United Kingdom • 1 month agoCan't log in. Website not coming up
Jj
Slough, United Kingdom • 1 month agoWeb page says can not connect to secure server. App will not connect to login
Liverpool, United Kingdom • 1 month ago
Received emails dated next week? Cannot login to account due to a "Technical issue"
WILLIAM PATRICK EDWARD FITZPATRICK
Rochdale, United Kingdom • 1 month agoSINCE NEN SYSTEM BG IS WOEFUL
Paul Pack
Southsea, United Kingdom • 2 months agoNo app after BG moved to new account system. The app diverts to the BG website. Their website reports a technical problem and doesn't work. Tried to view my account after receiving the letter informing us of the change and it's still not working 2 days later!!
Neil
Prenton, United Kingdom • 2 months agoIt still won't top up my electricity after almost 2 weeks and I've just activated the emergency credit option once that's gone I e had it...HELP ME BRITISH GAS PLEASE
Neil
Botley, United Kingdom • 2 months agoNot loading correctly
M Cox
Camberley, United Kingdom • 2 months agoApp not working
Julie hardwick
Hornchurch, United Kingdom • 2 months agoTried to add money to my prepay account and it said something went wrong
Neil
Walton le Dale, United Kingdom of Great Britain and Northern Ireland • 2 months agoI have almost no credit left AT ALL
Neil
Liverpool, United Kingdom of Great Britain and Northern Ireland • 2 months agoI haven't been able to top-up my electricity account in a week I have almost none left.HELP
Simon
Trent, United Kingdom of Great Britain and Northern Ireland • 2 months agoI have tried to log into my account several times today, so I can make a payment. When I get in, it says "Something went wrong
Sorry, we're having technical problems at the moment. Please come back and try again later"
Sounds like this is not unusual for the!. When will it be fixed properly?
Megan Jones
Leicester, United Kingdom of Great Britain and Northern Ireland • 2 months agoPower outage Bangor, North Wales
Neil
Liverpool, United Kingdom of Great Britain and Northern Ireland • 2 months agoPlease fix this I cant top up my electricity account
Neil
Liverpool, United Kingdom of Great Britain and Northern Ireland • 2 months agoCan't top up my electricity meter, please help
Harry Wenban
London, United Kingdom of Great Britain and Northern Ireland • 2 months agoIt says “Something went wrong” try later.
Ken Summers
Plymouth, United Kingdom of Great Britain and Northern Ireland • 2 months agoUnable to log on to new account. Have tried Microsoft Edge and Firefox
London, United Kingdom of Great Britain and Northern Ireland • 2 months ago
Site not working
M Gill
Liverpool, United Kingdom of Great Britain and Northern Ireland • 3 months agoI cannot top up my gas or electricity online
Tara Gibbs
London, United Kingdom of Great Britain and Northern Ireland • 3 months agoUnable to top up and have no electricity!!
Margaret May
Portsmouth, United Kingdom of Great Britain and Northern Ireland • 3 months agoYou have locked me out of my account and I reset my password and still not getting anywhere I can’t get into my account on line