Is Boohoo.co.uk down - June, 2024?

Boohoo Outages and Status
Boohoo Logo

Boohoo.co.uk is an online fashion retailer offering a wide range of trendy clothes and accessories for men and women at affordable prices. It offers a variety of clothing items including tops, dresses, shoes, accessories, and more. Boohoo.co.uk also provides customers with regular new collections, sales, and discounts.

Last check: Just Now |

URL Checked:

https://www.boohoo.com/

Last Down:

not recently

Response Time:

0.6 ms.

boohoo.co.uk outages reported by users in the last 24 hours

No Boohoo problems reported in the last 24 hours

This chart shows the number of Boohoo outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Boohoo Outage Locations

Location

Reports

Last Reported

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Manchester, England, GB

320

1 days ago

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Hengoed, Wales, GB

19

1 months ago

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Glasgow, Scotland, GB

31

2 months ago

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Accra, Greater Accra Region, GH

1

2 months ago

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Nobber, Leinster, IE

4

2 months ago

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St Peter Port, St Peter Port, GG

1

2 months ago

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Phoenix, Arizona, US

1

3 months ago

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Ballymena, Northern Ireland, GB

3

4 months ago

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Taipei, Taipei City, TW

1

4 months ago

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Auray, Brittany, FR

1

5 months ago

Most common Boohoo problems reported by users

55

Service

25

General Issues

20

Can’t make a order anything and say check bank details and tried three different cards

Are you experiencing issues with Boohoo right now?

Is boohoo.co.uk not working for you? If you are having issues with Boohoo, please use one of the options below to report a problem with the service

Boohoo.co.uk website response status history

Date and Time

Response Time

Status Code

20 Jun 2024 - 18:21

0.6 ms.

200

20 Jun 2024 - 17:30

0.59 ms.

200

20 Jun 2024 - 11:42

0.57 ms.

200

20 Jun 2024 - 07:36

0.57 ms.

200

20 Jun 2024 - 01:37

0.61 ms.

200

19 Jun 2024 - 16:00

0.64 ms.

200

19 Jun 2024 - 07:58

0.47 ms.

200

This table shows the boohoo.co.uk outage requests and response browser checks executed automatically by the SiteDown service. All data in the table is in the UTC time zone. If Boohoo is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

General Tips to Fix an Boohoo.co.uk

  • Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join Boohoo Discussion

Suggestions? Issues? Outages?
Please share your Boohoo experience with other users around the globe.

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Manchester, United Kingdom 1 day ago

I have tried several times to place my order it’s saying boohoo having difficulty at the moment?

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Becks

Lambeth, United Kingdom 1 week ago

Premier delivery not working

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A

Birmingham, United Kingdom 2 weeks ago

Doesn’t proceed to checkout

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Wolverhampton, United Kingdom 2 weeks ago

Boohoo premier free next day delivery not ‘free’ today

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Hengoed, United Kingdom 1 month ago

Won't let you log in, reset your password or make a refund. However you can shop

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Jean King

Croydon, United Kingdom 1 month ago

Not allowing to place the order. Checkout button does not work

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not impressed

London, United Kingdom 1 month ago

cant place any order since weekend; paying for 'free' delivery as a VIP! incompetent IT people saying its me despite using 2 seperate devices & cards!!!

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Terence Stoneley

Winsford, United Kingdom 1 month ago

Can not log in

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Ant

Thetford, United Kingdom 1 month ago

Cant use man gaming points to generate vouchers

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Wallasey, United Kingdom 1 month ago

Won't confirm CVV on 2 different carda

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Barnet, United Kingdom 1 month ago

It's not letting me login to purchase anything

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Milton Keynes, United Kingdom 1 month ago

Login page just hangs and won't let you sign in

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Jane Pringle

Milton Keynes, United Kingdom 2 months ago

Boohoo premier not working

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Jay

Manchester, United Kingdom 2 months ago

Won’t let me log on to the app

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CP

Worcester, United Kingdom 2 months ago

Trying to reset password. Cant.

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Melissa

London, United Kingdom 2 months ago

error constantly when trying to log in and purchases

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Ruth

Glasgow, United Kingdom 2 months ago

Can’t connect to PayPal to buy a gift voucher online

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Lynsey Jolley

St Helens, United Kingdom 2 months ago

Keeps saying something went wrong when trying to do a return online

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Kilmarnock, United Kingdom 2 months ago

Error

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Accra, Ghana 2 months ago

My order can’t be processed

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Rebecca

Southwark, United Kingdom 2 months ago

My premier is not being added at checkout for free next day delivery even though my premier is still active

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Victoria

Cheltenham, United Kingdom 2 months ago

Email will not send to customerservices@boohoo.com

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Emma

Nobber, Ireland 2 months ago

Won't let me sign up to boohoo ireland to chexkout

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Claire Fitchett

Oldham, United Kingdom 2 months ago

Can’t go further than “go to checkout”

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Fulham, United Kingdom 2 months ago

Can’t proceed to payment

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Bill

Romford, United Kingdom 2 months ago

Can't login! Very frustrating

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Hailsham, United Kingdom 2 months ago

Not letting me pay

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Sharon Finnegan

Mansfield, United Kingdom 2 months ago

Trying to log in and check out but just saying a problem retry keep retrying and nothing happening have,nt even got to payment stage

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Amber

St Peter Port, Guernsey 2 months ago

Can't proceed to billing

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Marina

Middlesbrough, United Kingdom 2 months ago

Says it can't take payment as its declined. Enough money in account and my details are correct

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Terri

Edinburgh, United Kingdom 2 months ago

Won't let me check out with any card and then empties bag so have to start over again.

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Kiki

Stanmore, United Kingdom 2 months ago

Can't process returns

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Caerphilly, United Kingdom 3 months ago

Not letting me proceed to check out

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Racharl

Sheffield, United Kingdom 3 months ago

Return portal is down

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Sarah

Bradford, United Kingdom 3 months ago

Unable to sign in

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Sudbury, United Kingdom 3 months ago

Shuts down when I search items

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Louise

Newham, United Kingdom 3 months ago

Every time I go to check out it says there’s a problems it’s not you it’s me as in boohoo ?

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Karen Humphrey

Romney Marsh, United Kingdom 3 months ago

Tried 2 different cards for payment. Just get message "oops there is a problem, try again"

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N

Walsall, United Kingdom 3 months ago

Keeps saying oops theres a problem. Wont let me add new bank card or pay using another bank card or device

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K

Chesham, United Kingdom 3 months ago

Won't let me pay??

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S Allen

Evesham, United Kingdom 3 months ago

Won't let me log in or reset password or anything. Keeps saying oops there was a problem

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Wellingborough, United Kingdom 3 months ago

Keep cleaning my bag and unable to pay for items

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Kathryn

East Grinstead, United Kingdom 3 months ago

Won't let me pay

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Ainsley bennett

Greenock, United Kingdom 3 months ago

Keeps saying oops there is a problem when putting in payment method or trying to confirm payment

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Natalie

Doncaster, United Kingdom 3 months ago

Will not take payment. Tried 3 different cards now

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Debra johnstone

Southwark, United Kingdom 3 months ago

Hi I can't get into my account or reset my password

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Katt

Leeds, United Kingdom 3 months ago

Not taking payments clears basket I able to make orders

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Athlone, Ireland 3 months ago

The app will not open

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Robyn

Ipswich, United Kingdom 3 months ago

Can't login and order my basket

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ELLIE

Colwyn Bay, United Kingdom 3 months ago

Can't pay , kerps bombing out at checkout

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Manchester, United Kingdom 3 months ago

Can't pay

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Rachel

Newcastle upon Tyne, United Kingdom 3 months ago

Get to checkout and declines my card stating sorry it’s not you it’s us. Tried 3 times and yes I do have money in the bank.

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Bromley, United Kingdom 3 months ago

Web not working been working all day unable to check out

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Louise hassey

Widnes, United Kingdom 3 months ago

Not letting me to log in saying need to verify email

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Bolton, United Kingdom 3 months ago

Not letting people check out

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Jay

Reading, United Kingdom 3 months ago

Been trying to put an order through for 2 days now via app & online. Neither of them will go through, keeps saying something went wrong or error when trying to pay. Nothing wring with my cards as I've ordered on other sites with the same cards. This is getting ridiculous now!!

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Jay

Reading, United Kingdom 3 months ago

Checkout not working. Tried muktiple times. Keeps stating error with payment. There is nothing wrong with my cards as I've placed other orders on other sites with no issue

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Oldham, United Kingdom 3 months ago

Won’t let me order and says it’s not you it’s us

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Kelly

Lambeth, United Kingdom 3 months ago

Won’t let me order anything

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Adele

Blandford Forum, United Kingdom 3 months ago

Can't log in to app

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Caerphilly, United Kingdom 3 months ago

Can't place order payment won't go through then basket empties itself

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Bradford, United Kingdom 4 months ago

The app won't allow check out

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T

Glasgow, United Kingdom 4 months ago

Can’t login with Facebook and have premium delivery ?

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Danni

Halesowen, United Kingdom 4 months ago

Premier customer, keeps showing a next day delivery charge

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Tracey Lewis

High Wycombe, United Kingdom 4 months ago

App not loading

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Stockport, United Kingdom 4 months ago

Been trying to reset password but app isn't loading

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Ilona

Lambeth, United Kingdom 4 months ago

Hello
I cant make my order online

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London, United Kingdom 4 months ago

Every time I click on a page it logs me out

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Angel Whitehouse

Telford, United Kingdom 4 months ago

Been trying to log in to boohoo for 2 weeks now....

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Amber

Glasgow, United Kingdom 4 months ago

Can't check out checked ith bank my cards all good I've been trying to buy items from boohoo for 3 days unsuccessfully

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Glasgow, United Kingdom 4 months ago

Unable to load and password reset not working

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Deborah

Kettering, United Kingdom 4 months ago

Not loading

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Upper Broughton, United Kingdom 4 months ago

Can’t log on at all

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Polly

Sunderland, United Kingdom 4 months ago

App not working to log in or register

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Linda

Flint, United Kingdom 4 months ago

Can not load boohoo

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Cardiff, United Kingdom 4 months ago

Website not working

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Jess

Crewe, United Kingdom 4 months ago

Can't checkout

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Eileenturner496@gmail.com

Glasgow, United Kingdom 4 months ago

Can't access

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Kimberley

Chelmsford, United Kingdom 5 months ago

Won't let me order, or click on items to view

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Christine

Batley, United Kingdom 5 months ago

Can't get onto boohoo

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Justine Hidson

Herne Bay, United Kingdom 5 months ago

Won't login. Keeps saying I have an incorrect password even after resetting twice

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Sp

Wednesbury, United Kingdom 5 months ago

Not loading

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Laura Quinn

Dunfermline, United Kingdom 5 months ago

I have tried several times to log into my boohoo app but it won't load

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Atinuke

Dagenham, United Kingdom 5 months ago

I cant log into my boohoo app

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Middlesbrough, United Kingdom 5 months ago

Not loading

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Bristol, United Kingdom 5 months ago

Can't get on page

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K Brown

Newtownards, United Kingdom 5 months ago

I have tried on so many occasions to access the boohoo app but, sadly each time I try I cannot access it. It's so very frustrating.

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Marie isherwood

Grimsby, United Kingdom 5 months ago

Won't open

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London, United Kingdom 5 months ago

App won't load and keeps saying Error retry it's been doing for almost 24 hours. Annoying as I have loads in my basket and can't check out

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Rowan

Sunderland, United Kingdom 5 months ago

Not working

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Aylesbury, United Kingdom 5 months ago

Details and password not recognised - both are correct.

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Donna

Lambeth, United Kingdom 5 months ago

I.paid yearly for free delivery & cannot get on their website

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Glasgow, United Kingdom 5 months ago

Wont load

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London, United Kingdom 5 months ago

Not loading

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Laura McDougall

Hamilton, United Kingdom 5 months ago

Not loading

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Angela

Wallsend, United Kingdom 5 months ago

boohoo is not working cant get on site

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f

South Benfleet, United Kingdom 5 months ago

App will not open.

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Kirsty

Basingstoke, United Kingdom 5 months ago

App won't load at all

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Denise Eley

Manchester, United Kingdom 5 months ago

Can not get on website

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Michelle

Leyton, United Kingdom 5 months ago

I am unable to open the app

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Liz

East Ham, United Kingdom 6 months ago

Site won't load

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Sandra

Bradford, United Kingdom 6 months ago

Unable to open the app

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Southampton, United Kingdom 6 months ago

Doesn't load, just keeps buffering

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Sophie

Lincoln, United Kingdom 6 months ago

Problem with ordering. Money has been taken but no order as took me back to the checkout screen.

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Susan Errington

Jarrow, United Kingdom 6 months ago

App wont open

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Saint Leonards-on-Sea, United Kingdom 6 months ago

Can't load Boohoo site

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Bury, United Kingdom 6 months ago

Not loading

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Sarah dunn

Harpenden, United Kingdom 6 months ago

Not been working all day

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Kayel

Bristol, United Kingdom 6 months ago

Boohoo app is not loading when you click to open it :(
It has been like this for 24 hours. I have restarted my phone and tried opening from the App settings on my phone. It is not working

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Kate

Manchester, United Kingdom 6 months ago

Won't load

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Melissa lane

Stafford, United Kingdom 6 months ago

Not been letting me get into website via app or online

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Nottingham, United Kingdom 6 months ago

Won't load been like this for weeks even off google

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Milford Haven, United Kingdom 6 months ago

Wont let me ‘proceed to checkout’

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Hinckley, United Kingdom 6 months ago

Payments not going through

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Fair Oak, United Kingdom 6 months ago

Can't login to return items

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Woking, United Kingdom 6 months ago

Can't get on boohoo website. why? Stop lying and tell us the problem with Boohoo

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Portsmouth, United Kingdom 6 months ago

Cannot open app today. Is there an issue?

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Sumera

Islington, United Kingdom 6 months ago

Cant get into the website

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Beck

Pewsey, United Kingdom 6 months ago

Can’t even get onto website

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Nick

Tredegar, United Kingdom 6 months ago

Web page isnt loading up.

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liv

Birmingham, United Kingdom 6 months ago

it says their is an internal error, i cannot access the site at all

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SO

Manchester, United Kingdom 6 months ago

When trying to open webpage says error and does load

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Rugby, United Kingdom 6 months ago

Not able to login or view page

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So

Manchester, United Kingdom 6 months ago

Past few days app not loading and isnt asking for update in play store

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Canterbury, United Kingdom 6 months ago

Site won't load on Google and the app not just today its the only site I ever have problems with it's been like it for weeks

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Ashleigh

Cleator, United Kingdom 6 months ago

Website isn't loading

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Cowpen, United Kingdom 6 months ago

Unable to logg onto website UK for over a week, just spools and nothing happens, cannot check order status, Web stated no issues found???!!!

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Shannon

Barking, United Kingdom 6 months ago

Not working when paying

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Stacey

Whitehaven, United Kingdom 6 months ago

Website not loading just stays on logo

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Michelle

Warrington, United Kingdom 6 months ago

Can't get on site to login...keeps spinning constantly

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Manchester, United Kingdom 6 months ago

I cannot open the app it just stays on the boohoo logo

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Kirsty

London, United Kingdom 6 months ago

The app won't load at all it hasn't flr weeks now.

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Claire Hardwick

Salford, United Kingdom 6 months ago

The website won't load and neither will the app. Not been able to access Boohoo all day

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Hannah

Mansfield, United Kingdom 6 months ago

App not loading

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Lindsey

Manchester, United Kingdom 6 months ago

Wont load atall, been trying for days

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St Helens, United Kingdom 6 months ago

Website want load up waiting ages .

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Nottingham, United Kingdom 6 months ago

Not working

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Brighton, United Kingdom 6 months ago

Not loading

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Lucy

Castleford, United Kingdom 6 months ago

Nothing is loading up

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Emma

Greenock, United Kingdom 6 months ago

Cannot log in

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Liverpool, United Kingdom 6 months ago

Website not loading

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Mich

Newham, United Kingdom 6 months ago

Not loading just keeps closing app

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London, United Kingdom 6 months ago

Cannot get into app, cannit get into website

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Lisa

Southwark, United Kingdom 6 months ago

I am unable to log in on boohoo on the app and desktop site. Yet again I have received a faulty item..I have sent constant emails as I need to send stuff back and I can't log in and no one is getting back to pay. They can't provide a service,the app and website is constantly playing up and I paid for the year premiere offer. Think I will be using different websites,nothing but problems with boohoo..sort it out for your customers

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Burnham-on-Sea, United Kingdom 6 months ago

Won't load

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Canterbury, United Kingdom 7 months ago

Won't load

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South Benfleet, United Kingdom 7 months ago

Can't get the app started

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Mills

Stafford, United Kingdom 7 months ago

Unable to login via app or website

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Lauren

Loughborough, United Kingdom 7 months ago

App keeps crashing

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Scunthorpe, United Kingdom 7 months ago

Boohoo app not loading

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Newcastle upon Tyne, United Kingdom 7 months ago

Not loading

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Caroline park

Winchester, United Kingdom 7 months ago

I can't open this at all on my apl and also Facebook and Google

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Hatfield, United Kingdom 7 months ago

App not loading and unable to log in

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Walsall, United Kingdom 7 months ago

App down

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Claire miller

Bedlington, United Kingdom 7 months ago

Placing order getting through checkout but not recieved conformation of order

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Sonia

Swansea, United Kingdom 8 months ago

I can't get logged on October 14th 2023

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Croydon, United Kingdom 8 months ago

Not loading

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Frequently Asked Questions

We have recently sent browser requests to Boohoo.co.uk and it's up and running with status code 200 (UP) and a response time of 0.6 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Boohoo.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.