Is boohoo.co.uk down - December, 2024?
Boohoo.co.uk is an online fashion retailer offering a wide range of trendy clothes and accessories for men and women at affordable prices. It offers a variety of clothing items including tops, dresses, shoes, accessories, and more. Boohoo.co.uk also provides customers with regular new collections, sales, and discounts.
URL Checked:
https://www.boohoo.com/
Last Down:
not recently
Response Time:
0.5 ms.
boohoo.co.uk outages reported by users in the last 24 hours
No Boohoo problems reported in the last 24 hours
This chart shows the number of Boohoo outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Boohoo User Reports
Check out the latest user reports on Boohoo, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Sep 27, 2024 - 02:04A visitor from Watford, United Kingdom has reported a problem with Can’t make a order anything and say check bank details and tried three different cards
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Aug 14, 2024 - 21:32
A visitor from Surbiton, United Kingdom has reported a problem with Can’t make a order anything and say check bank details and tried three different cards
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Aug 05, 2024 - 18:24
A visitor from Dumbarton, United Kingdom has reported a problem with Service
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Aug 05, 2024 - 18:22
A visitor from Dumbarton, United Kingdom has reported a problem with Can’t make a order anything and say check bank details and tried three different cards
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Aug 03, 2024 - 18:52
A visitor from Bradford, United Kingdom has reported a problem with Can’t make a order anything and say check bank details and tried three different cards
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Aug 02, 2024 - 19:24
A visitor from Norwich, United Kingdom has reported a problem with Can’t make a order anything and say check bank details and tried three different cards
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Aug 01, 2024 - 16:42
A visitor from Mitcham, United Kingdom has reported a problem with Can’t make a order anything and say check bank details and tried three different cards
Join Boohoo Discussion
Suggestions? Issues? Outages?Please share your Boohoo experience with other users around the globe.
Most common Boohoo problems reported by users
Service
General Issues
Can’t make a order anything and say check bank details and tried three different cards
Boohoo Outage Locations
Location
Reports
Last Reported
Watford, England, GB
338
2 months ago
Dumbarton, Scotland, GB
34
3 months ago
Tonypandy, Wales, GB
20
4 months ago
Accra, Greater Accra Region, GH
1
7 months ago
Nobber, Leinster, IE
4
7 months ago
St Peter Port, St Peter Port, GG
1
8 months ago
Phoenix, Arizona, US
1
8 months ago
Ballymena, Northern Ireland, GB
3
9 months ago
Taipei, Taipei City, TW
1
9 months ago
Auray, Brittany, FR
1
10 months ago
Are you experiencing issues with Boohoo right now?
Is boohoo.co.uk not working for you? If you are having issues with Boohoo, please use one of the options below to report a problem with the service
boohoo.co.uk website response status history
Date and Time
Response Time
Status Code
Dec 02, 2024 - 13:47
0.5 ms.
200
Dec 02, 2024 - 04:02
0.48 ms.
200
Dec 01, 2024 - 21:23
0.44 ms.
200
Dec 01, 2024 - 14:45
0.55 ms.
200
Dec 01, 2024 - 06:52
0.42 ms.
200
Nov 30, 2024 - 21:47
0.44 ms.
200
Nov 30, 2024 - 15:28
0.46 ms.
200
This table shows the boohoo.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Boohoo is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if boohoo.co.uk is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Watford, United Kingdom • 2 months ago
‘Issue with your account’ cannot log in on the app or website. Resetting password doesn’t help.
Meera vasan
Surbiton, United Kingdom • 3 months agoI can not log on
Donna McGhee
Dumbarton, United Kingdom • 3 months agoThe website keeps freezing then asking to close app or wait, I have been trying for st least a month now, I just got a new phone so I know it's not my phone
Z
Norwich, United Kingdom • 4 months agoCan’t login to account, pop up saying “there’s an issue with your account. Contact us..”
CP
Mitcham, United Kingdom • 4 months agoCan't log in, reset my password 10 times still nothing
Southwark, United Kingdom • 4 months ago
Won’t log into my account just brings up error codes
Sj
Clacton-on-Sea, United Kingdom • 4 months agoWebsite down
Hull, United Kingdom • 4 months ago
No checkout
Mel
Basildon, United Kingdom • 4 months agoI am trying to deleate something from my bag and it wont deleate keepa saying therw has been a problem
Rachel welsh
Birmingham, United Kingdom • 4 months agoTrying to send items back cannot get past continue on returns site
Emma
Wigan, United Kingdom • 5 months agoUnable to process return. All return options say unavailable
Manchester, United Kingdom • 5 months ago
I have tried several times to place my order it’s saying boohoo having difficulty at the moment?
Becks
Lambeth, United Kingdom • 5 months agoPremier delivery not working
A
Birmingham, United Kingdom • 5 months agoDoesn’t proceed to checkout
Wolverhampton, United Kingdom • 6 months ago
Boohoo premier free next day delivery not ‘free’ today
Hengoed, United Kingdom • 6 months ago
Won't let you log in, reset your password or make a refund. However you can shop
Jean King
Croydon, United Kingdom • 6 months agoNot allowing to place the order. Checkout button does not work
not impressed
London, United Kingdom • 6 months agocant place any order since weekend; paying for 'free' delivery as a VIP! incompetent IT people saying its me despite using 2 seperate devices & cards!!!
Terence Stoneley
Winsford, United Kingdom • 6 months agoCan not log in
Ant
Thetford, United Kingdom • 7 months agoCant use man gaming points to generate vouchers
Wallasey, United Kingdom • 7 months ago
Won't confirm CVV on 2 different carda
Barnet, United Kingdom • 7 months ago
It's not letting me login to purchase anything
Milton Keynes, United Kingdom • 7 months ago
Login page just hangs and won't let you sign in
Jane Pringle
Milton Keynes, United Kingdom • 7 months agoBoohoo premier not working
Jay
Manchester, United Kingdom • 7 months agoWon’t let me log on to the app
CP
Worcester, United Kingdom • 7 months agoTrying to reset password. Cant.
Melissa
London, United Kingdom • 7 months agoerror constantly when trying to log in and purchases
Ruth
Glasgow, United Kingdom • 7 months agoCan’t connect to PayPal to buy a gift voucher online
Lynsey Jolley
St Helens, United Kingdom • 7 months agoKeeps saying something went wrong when trying to do a return online
Kilmarnock, United Kingdom • 7 months ago
Error
Accra, Ghana • 7 months ago
My order can’t be processed
Rebecca
Southwark, United Kingdom • 7 months agoMy premier is not being added at checkout for free next day delivery even though my premier is still active
Victoria
Cheltenham, United Kingdom • 7 months agoEmail will not send to customerservices@boohoo.com
Emma
Nobber, Ireland • 7 months agoWon't let me sign up to boohoo ireland to chexkout
Claire Fitchett
Oldham, United Kingdom • 7 months agoCan’t go further than “go to checkout”
Fulham, United Kingdom • 8 months ago
Can’t proceed to payment
Bill
Romford, United Kingdom • 8 months agoCan't login! Very frustrating
Hailsham, United Kingdom • 8 months ago
Not letting me pay
Sharon Finnegan
Mansfield, United Kingdom • 8 months agoTrying to log in and check out but just saying a problem retry keep retrying and nothing happening have,nt even got to payment stage
Amber
St Peter Port, Guernsey • 8 months agoCan't proceed to billing
Marina
Middlesbrough, United Kingdom • 8 months agoSays it can't take payment as its declined. Enough money in account and my details are correct
Terri
Edinburgh, United Kingdom • 8 months agoWon't let me check out with any card and then empties bag so have to start over again.
Kiki
Stanmore, United Kingdom • 8 months agoCan't process returns
Caerphilly, United Kingdom • 8 months ago
Not letting me proceed to check out
Racharl
Sheffield, United Kingdom • 8 months agoReturn portal is down
Sarah
Bradford, United Kingdom • 8 months agoUnable to sign in
Sudbury, United Kingdom • 8 months ago
Shuts down when I search items
Louise
Newham, United Kingdom • 8 months agoEvery time I go to check out it says there’s a problems it’s not you it’s me as in boohoo ?
Karen Humphrey
Romney Marsh, United Kingdom • 8 months agoTried 2 different cards for payment. Just get message "oops there is a problem, try again"
N
Walsall, United Kingdom • 8 months agoKeeps saying oops theres a problem. Wont let me add new bank card or pay using another bank card or device
K
Chesham, United Kingdom • 8 months agoWon't let me pay??
S Allen
Evesham, United Kingdom • 8 months agoWon't let me log in or reset password or anything. Keeps saying oops there was a problem
Wellingborough, United Kingdom • 8 months ago
Keep cleaning my bag and unable to pay for items
Kathryn
East Grinstead, United Kingdom • 8 months agoWon't let me pay
Ainsley bennett
Greenock, United Kingdom • 8 months agoKeeps saying oops there is a problem when putting in payment method or trying to confirm payment
Natalie
Doncaster, United Kingdom • 8 months agoWill not take payment. Tried 3 different cards now
Debra johnstone
Southwark, United Kingdom • 9 months agoHi I can't get into my account or reset my password
Katt
Leeds, United Kingdom • 9 months agoNot taking payments clears basket I able to make orders
Athlone, Ireland • 9 months ago
The app will not open
Robyn
Ipswich, United Kingdom • 9 months agoCan't login and order my basket
ELLIE
Colwyn Bay, United Kingdom • 9 months agoCan't pay , kerps bombing out at checkout
Manchester, United Kingdom • 9 months ago
Can't pay
Rachel
Newcastle upon Tyne, United Kingdom • 9 months agoGet to checkout and declines my card stating sorry it’s not you it’s us. Tried 3 times and yes I do have money in the bank.
Bromley, United Kingdom • 9 months ago
Web not working been working all day unable to check out
Louise hassey
Widnes, United Kingdom • 9 months agoNot letting me to log in saying need to verify email
Bolton, United Kingdom • 9 months ago
Not letting people check out
Jay
Reading, United Kingdom • 9 months agoBeen trying to put an order through for 2 days now via app & online. Neither of them will go through, keeps saying something went wrong or error when trying to pay. Nothing wring with my cards as I've ordered on other sites with the same cards. This is getting ridiculous now!!
Jay
Reading, United Kingdom • 9 months agoCheckout not working. Tried muktiple times. Keeps stating error with payment. There is nothing wrong with my cards as I've placed other orders on other sites with no issue
Oldham, United Kingdom • 9 months ago
Won’t let me order and says it’s not you it’s us
Kelly
Lambeth, United Kingdom • 9 months agoWon’t let me order anything
Adele
Blandford Forum, United Kingdom • 9 months agoCan't log in to app
Caerphilly, United Kingdom • 9 months ago
Can't place order payment won't go through then basket empties itself
Bradford, United Kingdom • 9 months ago
The app won't allow check out
T
Glasgow, United Kingdom • 9 months agoCan’t login with Facebook and have premium delivery ?
Danni
Halesowen, United Kingdom • 9 months agoPremier customer, keeps showing a next day delivery charge
Tracey Lewis
High Wycombe, United Kingdom • 9 months agoApp not loading
Stockport, United Kingdom • 9 months ago
Been trying to reset password but app isn't loading
Ilona
Lambeth, United Kingdom • 9 months agoHello
I cant make my order online
London, United Kingdom • 9 months ago
Every time I click on a page it logs me out
Angel Whitehouse
Telford, United Kingdom • 9 months agoBeen trying to log in to boohoo for 2 weeks now....
Amber
Glasgow, United Kingdom • 9 months agoCan't check out checked ith bank my cards all good I've been trying to buy items from boohoo for 3 days unsuccessfully
Glasgow, United Kingdom • 9 months ago
Unable to load and password reset not working
Deborah
Kettering, United Kingdom • 9 months agoNot loading
Upper Broughton, United Kingdom • 9 months ago
Can’t log on at all
Polly
Sunderland, United Kingdom • 10 months agoApp not working to log in or register
Linda
Flint, United Kingdom • 10 months agoCan not load boohoo
Cardiff, United Kingdom • 10 months ago
Website not working
Jess
Crewe, United Kingdom • 10 months agoCan't checkout
Eileenturner496@gmail.com
Glasgow, United Kingdom • 10 months agoCan't access
Kimberley
Chelmsford, United Kingdom • 10 months agoWon't let me order, or click on items to view
Christine
Batley, United Kingdom • 10 months agoCan't get onto boohoo
Justine Hidson
Herne Bay, United Kingdom • 10 months agoWon't login. Keeps saying I have an incorrect password even after resetting twice
Sp
Wednesbury, United Kingdom • 10 months agoNot loading
Laura Quinn
Dunfermline, United Kingdom • 10 months agoI have tried several times to log into my boohoo app but it won't load
Atinuke
Dagenham, United Kingdom • 10 months agoI cant log into my boohoo app
Middlesbrough, United Kingdom • 10 months ago
Not loading
Bristol, United Kingdom • 10 months ago
Can't get on page
K Brown
Newtownards, United Kingdom • 10 months agoI have tried on so many occasions to access the boohoo app but, sadly each time I try I cannot access it. It's so very frustrating.
Marie isherwood
Grimsby, United Kingdom • 10 months agoWon't open
London, United Kingdom • 10 months ago
App won't load and keeps saying Error retry it's been doing for almost 24 hours. Annoying as I have loads in my basket and can't check out
Rowan
Sunderland, United Kingdom • 10 months agoNot working
Aylesbury, United Kingdom • 11 months ago
Details and password not recognised - both are correct.
Donna
Lambeth, United Kingdom • 11 months agoI.paid yearly for free delivery & cannot get on their website
Glasgow, United Kingdom • 11 months ago
Wont load
London, United Kingdom • 11 months ago
Not loading
Laura McDougall
Hamilton, United Kingdom • 11 months agoNot loading
Angela
Wallsend, United Kingdom • 11 months agoboohoo is not working cant get on site
f
South Benfleet, United Kingdom • 11 months agoApp will not open.
Kirsty
Basingstoke, United Kingdom • 11 months agoApp won't load at all
Denise Eley
Manchester, United Kingdom • 11 months agoCan not get on website
Michelle
Leyton, United Kingdom • 11 months agoI am unable to open the app
Liz
East Ham, United Kingdom • 11 months agoSite won't load
Sandra
Bradford, United Kingdom • 11 months agoUnable to open the app
Southampton, United Kingdom • 11 months ago
Doesn't load, just keeps buffering
Sophie
Lincoln, United Kingdom • 11 months agoProblem with ordering. Money has been taken but no order as took me back to the checkout screen.
Susan Errington
Jarrow, United Kingdom • 11 months agoApp wont open
Saint Leonards-on-Sea, United Kingdom • 11 months ago
Can't load Boohoo site
Bury, United Kingdom • 11 months ago
Not loading
Sarah dunn
Harpenden, United Kingdom • 11 months agoNot been working all day
Kayel
Bristol, United Kingdom • 11 months agoBoohoo app is not loading when you click to open it :(
It has been like this for 24 hours. I have restarted my phone and tried opening from the App settings on my phone. It is not working
Kate
Manchester, United Kingdom • 11 months agoWon't load
Melissa lane
Stafford, United Kingdom • 11 months agoNot been letting me get into website via app or online
Nottingham, United Kingdom • 11 months ago
Won't load been like this for weeks even off google
Milford Haven, United Kingdom • 11 months ago
Wont let me ‘proceed to checkout’
Hinckley, United Kingdom • 11 months ago
Payments not going through
Fair Oak, United Kingdom • 11 months ago
Can't login to return items
Woking, United Kingdom • 11 months ago
Can't get on boohoo website. why? Stop lying and tell us the problem with Boohoo
Portsmouth, United Kingdom • 11 months ago
Cannot open app today. Is there an issue?
Sumera
Islington, United Kingdom • 11 months agoCant get into the website
Beck
Pewsey, United Kingdom • 11 months agoCan’t even get onto website
Nick
Tredegar, United Kingdom • 11 months agoWeb page isnt loading up.
liv
Birmingham, United Kingdom • 11 months agoit says their is an internal error, i cannot access the site at all
SO
Manchester, United Kingdom • 11 months agoWhen trying to open webpage says error and does load
Rugby, United Kingdom • 11 months ago
Not able to login or view page
So
Manchester, United Kingdom • 11 months agoPast few days app not loading and isnt asking for update in play store
Canterbury, United Kingdom • 11 months ago
Site won't load on Google and the app not just today its the only site I ever have problems with it's been like it for weeks
Ashleigh
Cleator, United Kingdom • 11 months agoWebsite isn't loading
Cowpen, United Kingdom • 11 months ago
Unable to logg onto website UK for over a week, just spools and nothing happens, cannot check order status, Web stated no issues found???!!!
Shannon
Barking, United Kingdom • 11 months agoNot working when paying
Stacey
Whitehaven, United Kingdom • 11 months agoWebsite not loading just stays on logo
Michelle
Warrington, United Kingdom • 11 months agoCan't get on site to login...keeps spinning constantly
Manchester, United Kingdom • 1 years ago
I cannot open the app it just stays on the boohoo logo
Kirsty
London, United Kingdom • 1 years agoThe app won't load at all it hasn't flr weeks now.
Claire Hardwick
Salford, United Kingdom • 1 years agoThe website won't load and neither will the app. Not been able to access Boohoo all day
Hannah
Mansfield, United Kingdom • 1 years agoApp not loading
Lindsey
Manchester, United Kingdom • 1 years agoWont load atall, been trying for days
St Helens, United Kingdom • 1 years ago
Website want load up waiting ages .
Nottingham, United Kingdom • 1 years ago
Not working
Brighton, United Kingdom • 1 years ago
Not loading
Lucy
Castleford, United Kingdom • 1 years agoNothing is loading up
Emma
Greenock, United Kingdom • 1 years agoCannot log in
Liverpool, United Kingdom • 1 years ago
Website not loading
Mich
Newham, United Kingdom • 1 years agoNot loading just keeps closing app
London, United Kingdom • 1 years ago
Cannot get into app, cannit get into website
Lisa
Southwark, United Kingdom • 1 years agoI am unable to log in on boohoo on the app and desktop site. Yet again I have received a faulty item..I have sent constant emails as I need to send stuff back and I can't log in and no one is getting back to pay. They can't provide a service,the app and website is constantly playing up and I paid for the year premiere offer. Think I will be using different websites,nothing but problems with boohoo..sort it out for your customers
Burnham-on-Sea, United Kingdom • 1 years ago
Won't load
Canterbury, United Kingdom • 1 years ago
Won't load
South Benfleet, United Kingdom • 1 years ago
Can't get the app started
Mills
Stafford, United Kingdom • 1 years agoUnable to login via app or website
Lauren
Loughborough, United Kingdom • 1 years agoApp keeps crashing
Scunthorpe, United Kingdom • 1 years ago
Boohoo app not loading
Newcastle upon Tyne, United Kingdom • 1 years ago
Not loading
Caroline park
Winchester, United Kingdom • 1 years agoI can't open this at all on my apl and also Facebook and Google
Hatfield, United Kingdom • 1 years ago
App not loading and unable to log in
Walsall, United Kingdom • 1 years ago
App down
Claire miller
Bedlington, United Kingdom • 1 years agoPlacing order getting through checkout but not recieved conformation of order
Sonia
Swansea, United Kingdom • 1 years agoI can't get logged on October 14th 2023
Croydon, United Kingdom • 1 years ago
Not loading