Is Hmrc.gov.uk down - February, 2024?

Hmrc.gov.uk Outages and Status
Hmrc.gov.uk Logo

HMRC.gov.uk is an official website of the United Kingdom's Her Majesty's Revenue and Customs department, providing services for businesses and individuals in the areas of taxation, customs, and other areas. It offers a range of services such as filing tax returns, paying taxes, setting up payment plans, and more.

Last check: Just Now |

URL Checked:

https://www.gov.uk/government/organisations/hm-revenue-customs

Last Down:

not recently

Response Time:

14.56 ms.

hmrc.gov.uk outages reported by users in the last 24 hours

No Hmrc.gov.uk problems reported in the last 24 hours

This chart shows the number of Hmrc.gov.uk outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Hmrc.gov.uk Outage Locations

Location

Reports

Last Reported

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Haywards Heath, England, GB

75

4 days ago

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Wrexham, Wales, GB

7

18 days ago

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Clydebank, Scotland, GB

14

3 months ago

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Huercal Overa, Andalusia, ES

1

3 months ago

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Donaghcloney, Northern Ireland, GB

3

5 months ago

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Murcia, Murcia, Region de, ES

1

5 months ago

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Tarbes, Occitanie, FR

1

5 months ago

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, ,

6

ago

Most common Hmrc.gov.uk problems reported by users

66

Service

31

General Issues

3

connection from Freeagent for VAT submission

Are you experiencing issues with Hmrc.gov.uk right now?

Is hmrc.gov.uk not working for you? If you are having issues with Hmrc.gov.uk, please use one of the options below to report a problem with the service

Hmrc.gov.uk website response status history

Date and Time

Response Time

Status Code

26 Feb 2024 - 00:38

14.56 ms.

200

25 Feb 2024 - 14:49

25.06 ms.

200

25 Feb 2024 - 04:50

16.21 ms.

200

24 Feb 2024 - 21:58

1.41 ms.

200

24 Feb 2024 - 14:07

1.46 ms.

200

24 Feb 2024 - 06:21

16.36 ms.

200

23 Feb 2024 - 22:59

1.44 ms.

200

This table shows the hmrc.gov.uk outage requests and response browser checks executed automatically by the SiteDown service. All data in the table is in the UTC time zone. If Hmrc.gov.uk is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

General Tips to Fix an Hmrc.gov.uk

  • Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join Hmrc.gov.uk Discussion

Suggestions? Issues? Outages?
Please share your Hmrc.gov.uk experience with other users around the globe.

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Bev

Haywards Heath, United Kingdom 4 days ago

Just says service unavailable when trying to log in

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Daniel

Croydon, United Kingdom 1 week ago

Universal credit login

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me

Weymouth, United Kingdom 1 month ago

self assessment webpage not working properly

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London, United Kingdom 2 months ago

Doesn't let me collect my tax refund. Says service is down

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Anthony Brugnon

Eastbourne, United Kingdom 2 months ago

Putting my ID and Password into the site but it keeps coming up with another ID and locking me out. What is happening please.
Please contact my Book Keeper on kenronoliver@sky.com

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Paul Brent Ashworth

Huercal Overa, Spain 3 months ago

i can log into my account but keeps saying service not available.

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Northampton, United Kingdom 3 months ago

HMRC site down for nearly a week. No indication of what the reason is or when it will be available again. Very second rate in this day and age.

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Market Harborough, United Kingdom 3 months ago

Access to www.tax.service.gov.uk was deniedYou don't have the user rights to view this page.
HTTP ERROR 403

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Nick

Bristol, United Kingdom 3 months ago

Site via my usual link HMRC report site with full functionality not available

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Sue Ferguson

Liskeard, United Kingdom 3 months ago

I cannot log in

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Jan Mcgarrigle

Forres, United Kingdom 3 months ago

It’s not displaying my income from this month or any previous months

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Herne Hill, United Kingdom 4 months ago

Can’t sign in to account

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David James

Penkridge, United Kingdom 4 months ago

Unable to file CIS returns - 'Your submission has been sent, but not yet received by HM Revenue & Customs. Please come back later for your results.'

Yet more time unnecessarily wasted by HMRC's useless digital systems. Tax shouldn't be taxing, so why make it so?

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Marianne Kern

Banbury, United Kingdom 4 months ago

Not receiving access code.

Looks like HMRC's response times are bad today. But it would help if, instead of saying "this may take a few minutes" HMRC would admit that there are delays so that I don't tear my hair out worrying about whether there's a problem with my login

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Dga

Edinburgh, United Kingdom 4 months ago

PAYE calculator down.

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JB

Bracknell, United Kingdom of Great Britain and Northern Ireland 5 months ago

https://online.hmrc.gov.uk/login says service not available

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Rachel

Bradford, United Kingdom of Great Britain and Northern Ireland 5 months ago

Tried for 3 days to get onto app - Just says Sorry there is a problem with this service. Try again later

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Robert Moore

Telford, United Kingdom of Great Britain and Northern Ireland 5 months ago

Can't "Resume" completion of Corp Tax Return

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Mike

London, United Kingdom of Great Britain and Northern Ireland 5 months ago

Can't login to agent's account

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John

Eastleigh, United Kingdom of Great Britain and Northern Ireland 5 months ago

Can't log in to Agent Services Account

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Mike Hughes

London, United Kingdom of Great Britain and Northern Ireland 5 months ago

site not accessible

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Lisa

Longmorn, United Kingdom of Great Britain and Northern Ireland 5 months ago

Cant login to my aosa account.

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Barry

Alhampton, United Kingdom of Great Britain and Northern Ireland 5 months ago

Cant login in

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Kate

Rushmere St Andrew, United Kingdom of Great Britain and Northern Ireland 5 months ago

Have used three different devices and two browsers but 'service' has been 'unavailable' since I first tried to log in at around 7.30. Now getting 'localhost refused to connect'. No problems with other websites.

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Earlston, United Kingdom of Great Britain and Northern Ireland 5 months ago

cannot log in

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Amanda Leddington

Manchester, United Kingdom of Great Britain and Northern Ireland 5 months ago

HMRC agent services login not working

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JD

Abingdon, United Kingdom of Great Britain and Northern Ireland 5 months ago

Unable to sign in

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David Vincent Elston

Old Colwyn, United Kingdom of Great Britain and Northern Ireland 5 months ago

website down for self assessment

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David Fitzpatrick

Edinburgh, United Kingdom of Great Britain and Northern Ireland 5 months ago

Agent access denied

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Michael Parnell

Edgefield, United Kingdom of Great Britain and Northern Ireland 5 months ago

Closed for CIS upgrade |Sunday All site is now down

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David Dyer-Steel

Tarbes, France 5 months ago

Unable to log into my account

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Alan Dickerson

, 5 months ago

Unable to login to my services account

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MDD

Lincoln, United Kingdom of Great Britain and Northern Ireland 5 months ago

Cant Login

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Alison Craig

Croydon, United Kingdom of Great Britain and Northern Ireland 5 months ago

I have been invited by the owner of our account, but when I try to login, the message is that there is an issue and to try again later. this has been going on for 2 days now

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Nik

Eastleigh, United Kingdom of Great Britain and Northern Ireland 5 months ago

cannot access tax.services via gov.uk keeps running into problems and taking me to a "Sorry, there is a problem with the service" pages

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Denise Stanley

Manchester, United Kingdom of Great Britain and Northern Ireland 6 months ago

website down

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Juliette Auld

Manchester, United Kingdom of Great Britain and Northern Ireland 6 months ago

Trying to submit a CT600 and it is just spooling

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Manchester, United Kingdom of Great Britain and Northern Ireland 7 months ago

Problem accessing app

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Bob Nowill

, 7 months ago

It says "Sorry, we’re experiencing technical difficulties
Please try again in a few minutes."

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Julie

, 7 months ago

technical error

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Prudentia Bookkeeping

, 7 months ago

Login website down

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WILLIAMS ASSOCIATES

, 7 months ago

website down

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Frequently Asked Questions

We have recently sent browser requests to Hmrc.gov.uk and it's up and running with status code 200 (UP) and a response time of 14.56 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Hmrc.gov.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.