Is Waitrose.com down - May, 2024?

Waitrose Outages and Status
Waitrose Logo

Waitrose is a chain of British supermarkets, owned by the John Lewis Partnership, offering quality groceries, wine and spirits, and household items. The stores offer a range of products from organic and locally sourced produce to convenience and ready meals. Waitrose also provides an online service, with customers able to order their products online.

Last check: Just Now |

URL Checked:

https://waitrose.com/

Last Down:

not recently

Response Time:

1.9 ms.

waitrose.com outages reported by users in the last 24 hours

Possible Waitrose outages reported in the last 24 hours!

This chart shows the number of Waitrose outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Waitrose Outage Locations

Location

Reports

Last Reported

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Hitchin, England, GB

182

2 hours ago

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Welshpool, Wales, GB

6

1 months ago

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Glasgow, Scotland, GB

9

3 months ago

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Lisbon, Lisbon, PT

1

3 months ago

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Lisbon, Lisboa, PT

1

8 months ago

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Kilkeel, Northern Ireland, GB

1

8 months ago

Most common Waitrose problems reported by users

60

Order Tracking

30

Order not delivered

11

Can’t order delivery

Are you experiencing issues with Waitrose right now?

Is waitrose.com not working for you? If you are having issues with Waitrose, please use one of the options below to report a problem with the service

Waitrose.com website response status history

Date and Time

Response Time

Status Code

02 May 2024 - 15:30

1.9 ms.

200

02 May 2024 - 09:33

1.7 ms.

200

02 May 2024 - 02:50

7.1 ms.

200

01 May 2024 - 21:49

1.88 ms.

200

01 May 2024 - 15:02

1.94 ms.

200

01 May 2024 - 08:04

6.97 ms.

200

30 Apr 2024 - 23:51

1.87 ms.

200

This table shows the waitrose.com outage requests and response browser checks executed automatically by the SiteDown service. All data in the table is in the UTC time zone. If Waitrose is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

General Tips to Fix an Waitrose.com

  • Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join Waitrose Discussion

Suggestions? Issues? Outages?
Please share your Waitrose experience with other users around the globe.

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Rose

Hitchin, United Kingdom • 2 hours ago

trying to order online but all areas only have 2 or 3 lines available. click on "wine" and 2 cans are displayed! same issue right across product range. Unbelievable.

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Maggie

Tilbury, United Kingdom • 1 week ago

Can't complete checkout

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Linda

Bolton, United Kingdom • 1 week ago

Cannot checkout of online order gets as far as 3 then stops

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J Dickson

Bristol, United Kingdom • 2 weeks ago

Can't order a slot for delivery. Keeps saying refresh.

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Susan

London, United Kingdom • 4 weeks ago

I have been trying to checkout for nearly two hours !

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Sutton, United Kingdom • 1 month ago

Wensite says access denied

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Pauline wilson

Bradford, United Kingdom • 1 month ago

Not been able to log in for 5days no one seems to
Be able to help or give a reason

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Welshpool, United Kingdom • 1 month ago

I can’t check out online it says “ there has been a problem try again” but when I press it nothing happens.

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Patricia Seth

Islington, United Kingdom • 1 month ago

Website not loading

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London, United Kingdom • 1 month ago

Everything is unavailable

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Andrea Atherton

Leeds, United Kingdom • 2 months ago

I can’t check out

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Eve

Sudbury, United Kingdom • 2 months ago

After amending my order I am not able to check out, either instant pot review

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LINDA

Pontypridd, United Kingdom • 3 months ago

I can't get on the website for Waitrose. I want to book a delivery

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Nemo

Maidstone, United Kingdom • 3 months ago

Unable to access website - just get an error message

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Graham

Royal Tunbridge Wells, United Kingdom • 3 months ago

An error occurred while processing your request.
Reference #97.554bdd58.1706545536.13f1ed42

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Steve

Luton, United Kingdom • 3 months ago

currently I can't checkout on the app and the website won't load

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Chatteris, United Kingdom • 3 months ago

Been down most of day

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Ann Pearson

Walsall, United Kingdom • 3 months ago

cannot log on to Waitrose site

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Haddington, United Kingdom • 3 months ago

Cannot log in


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Jane Williams

Croydon, United Kingdom • 3 months ago

Waitrose not available

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Oxted, United Kingdom • 3 months ago

Couldn’t checkout and now can’t get back on to site.

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Lightwater, United Kingdom • 3 months ago

Unable to access web site.

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Elizabeth Walton

Bournemouth, United Kingdom • 3 months ago

Trying to make am order

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Marcia Rule

Rushden, United Kingdom • 3 months ago

Can’t get on their website

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Stockport, United Kingdom • 3 months ago

Website appears to be down

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J horan

Bury St Edmunds, United Kingdom • 3 months ago

Website won't load

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Rayleigh, United Kingdom • 3 months ago

Can’t get onto website

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Ipswich, United Kingdom • 3 months ago

Does not connect

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Mildred Wilson

Ormskirk, United Kingdom • 3 months ago

a
Annoying to have wasted time sorting delivery items for system to crash before logged out

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Peter

London, United Kingdom • 3 months ago

Can't access the website

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Ipswich, United Kingdom • 3 months ago

Can't get onto the site

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Leighton Buzzard, United Kingdom • 3 months ago

can't login

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Debbie Day

Pewsey, United Kingdom • 3 months ago

Can't access website for the last hour

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Hove, United Kingdom • 3 months ago

Can't order food

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tony

Wallington, United Kingdom • 3 months ago

Site crashes when you try to checkout after amending
delivery slot

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Keeley Connolly

Andover, United Kingdom • 3 months ago

I’m can not check out my order says there is a problem

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Lisbon, Portugal • 3 months ago

It just keeps showing the sign in page over and over again

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tracey whellams

Leicestershire, United Kingdom • 4 months ago

i can't check out

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Stafford

Middlewich, United Kingdom • 4 months ago

Mid ordering it through me off the site and for 45 minutes I haven't been able to log back on

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Formby, United Kingdom • 4 months ago

not able to log in to accountbecause of problems thry are having

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J Goding

Bournemouth, United Kingdom • 4 months ago

Nearly finished my order and it’s logged me out. Not very happy.

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Colin

Hook, United Kingdom • 4 months ago

Constant message saying they are experiencing a high number of log in attempts, so try again later.

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Yvonne

Paisley, United Kingdom • 4 months ago

Unable to log in to online shopping issues states "high volume of login attempts"

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Eileen Sykes

Exeter, United Kingdom • 4 months ago

Not allowed to book a slot or sign in

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M

Warrington, United Kingdom • 4 months ago

Logged out of account can’t log back in

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S Freytag

Hartlepool, United Kingdom • 4 months ago

Can't sign in

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Ian Dyson

Fareham, United Kingdom • 5 months ago

i cannot get into website without being thrown out again!

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J Graham

Bromsgrove, United Kingdom • 5 months ago

Unable to purchase on line - customer services stated that the system is currently down and they hope to get back on line within approximately 2 hours time

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B Cook

Bolton, United Kingdom • 5 months ago

Cant log in to my Waitrose account to shop on line

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Christine Scanlan

Coalville, United Kingdom • 5 months ago

Unable to checkout after amending my order. Sunday 12th November 2923

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Pamela Tyte

Dagenham, United Kingdom • 5 months ago

Can't choose personalised voucher

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Shirley Murkett

Exeter, United Kingdom • 5 months ago

It keeps saying refresh since lunch time today I cannot amend my order

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Vernon Isherwood

Newton Aycliffe, United Kingdom • 6 months ago

I am unable to complete checkout for my order, and Customer Service is taking an unusually long time to answer

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Bert Batty

Derby, United Kingdom • 6 months ago

cannot book a slot. calender locked at December

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Eleanor M. Townsend

Cheltenham, United Kingdom • 6 months ago

Unable to checkout my online order!

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Helen Watson

Warwickshire, United Kingdom • 6 months ago

Can not check out

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Milton Keynes, United Kingdom • 6 months ago

website lot loading

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Alma Djanogly

Wembley, United Kingdom • 6 months ago

H0me delivery...is not working for the 3 days...halp

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Trent, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Cannot complete a checkout

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lex

Leeds, United Kingdom of Great Britain and Northern Ireland • 7 months ago

impossible to place order, keeps reloading...Ive updated my browser.

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Coveney

Wistow, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Website keeps crashing. Have tried to amend my order for the last 1 hr and am getting really fed up with your website - it is rubbish and needs a good reboot. Please sort this out or I am getting my shopping from someone else.

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Peter Gagen

Croydon, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No checkout. Frozen page again.

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Lindsay kent

Claggan, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Cannot checkout 03 09 23

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Lorelly Wheeler

Newbold Verdon, United Kingdom of Great Britain and Northern Ireland • 8 months ago

You say you have had an issue but you dont say what.

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C Whybrow

London, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Can’t track a delivery for today

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Brian Sansom

Birmingham, United Kingdom of Great Britain and Northern Ireland • 8 months ago

All delivery slots show as unavailable

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Frequently Asked Questions

We have recently sent browser requests to Waitrose.com and it's up and running with status code 200 (UP) and a response time of 1.9 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Waitrose.com, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:

  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.