Is Visiondirect down - May, 2025?

Visiondirect Outages and Status
Visiondirect Logo

Visiondirect.co.uk is an online eyewear retailer that offers a wide range of glasses, contact lenses and sunglasses from leading brands. Customers can shop conveniently from home and enjoy free delivery on all orders. The website also provides helpful advice and assistance on selecting the right eyewear for their needs.

Last check: Just Now |

URL Checked:

http://visiondirect.co.uk/

Last Down:

not recently

Response Time:

1.51 ms.

Visiondirect outages reported by users in the last 24 hours

No Visiondirect problems reported in the last 24 hours

This chart shows the number of Visiondirect outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Visiondirect User Reports

Check out the latest user reports on Visiondirect, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    May 13, 2025 - 20:04

    A visitor from Newton-le-Willows, United Kingdom has reported a problem with Service

  • GB Flag Icon
    May 13, 2025 - 20:02

    A visitor from Newton-le-Willows, United Kingdom has reported a problem with Checkout

  • IE Flag Icon
    May 09, 2025 - 09:48

    A visitor from Castletownroche, Ireland has reported a problem with Checkout

  • GB Flag Icon
    Apr 08, 2025 - 22:11

    A visitor from Loughborough, United Kingdom has reported a problem with Checkout

  • GB Flag Icon
    Feb 27, 2025 - 07:32

    A visitor from Malton, United Kingdom has reported a problem with Checkout

  • GB Flag Icon
    Feb 27, 2025 - 07:31

    A visitor from Malton, United Kingdom has reported a problem with Checkout

  • GB Flag Icon
    Feb 26, 2025 - 14:09

    A visitor from Dagenham, United Kingdom has reported a problem with Checkout

Join Visiondirect Discussion

Suggestions? Issues? Outages?
Please share your Visiondirect experience with other users around the globe.

GB Flag Icon

Pauline Woods

Newton-le-Willows, United Kingdom 3 days ago

Having problems with checkout its not accepting my payment

NL Flag Icon

Roosendaal, The Netherlands 3 months ago

No customer service replies via any method

GB Flag Icon

Jill Croft

Maidenbower, United Kingdom 6 months ago

Can't checkout

GB Flag Icon

Leo

Birmingham, United Kingdom 6 months ago

Unable to add to basket

GB Flag Icon

Charlotte

St Helens, United Kingdom 6 months ago

Can’t check out

GB Flag Icon

St Helens, United Kingdom 6 months ago

Can’t check out

GB Flag Icon

Hampton, United Kingdom 7 months ago

can't check out.

GB Flag Icon

Newry, United Kingdom 7 months ago

Can't pay for items

GB Flag Icon

Torquay, United Kingdom 8 months ago

Can’t checkout

GB Flag Icon

Stephen

Telford, United Kingdom 8 months ago

Checkout page won't load

GB Flag Icon

Norwich, United Kingdom 8 months ago

Problem with everything

SG Flag Icon

Singapore, Singapore 11 months ago

Websites down

ES Flag Icon

Barcelona, Spain 11 months ago

It just says it redirect me too much every time i try to add thing to my car

GB Flag Icon

Lymington, United Kingdom 11 months ago

Checkout

GB Flag Icon

Ronan

Caterham, United Kingdom 1 years ago

payment won't go through

GB Flag Icon

Pete b

Kettering, United Kingdom 1 years ago

Can't order lenses. Deleted cookies, still no go.

GB Flag Icon

Guildford, United Kingdom 1 years ago

crashes when adding to basket

GB Flag Icon

Moelfre, United Kingdom 1 years ago

Not loading

GB Flag Icon

Southampton, United Kingdom 1 years ago

When trying to add to cart, it says I’ve had too many redirects

GB Flag Icon

Heather

Edinburgh, United Kingdom of Great Britain and Northern Ireland 1 years ago

When trying to add items to shopping cart I get a message that vision direct has redirected me to many times and to remove cookies. I have removed all cookies but still get the same pop up box

GB Flag Icon

Claire Baker

Newport, United Kingdom of Great Britain and Northern Ireland 1 years ago

Crashes when taking payment

Most common Visiondirect problems reported by users

22

Service

78

Checkout

Visiondirect Outage Locations

Location

Reports

Last Reported

GB Flag Icon

Newton-le-Willows, England, GB

41

3 days ago

IE Flag Icon

Dublin, Leinster, IE

2

7 months ago

GB Flag Icon

Treorchy, Wales, GB

3

8 months ago

IT Flag Icon

Genoa, Liguria, IT

1

9 months ago

SG Flag Icon

Singapore, Central Singapore, SG

1

11 months ago

ES Flag Icon

Barcelona, Catalonia, ES

3

11 months ago

PL Flag Icon

Warsaw, Mazovia, PL

1

11 months ago

NL Flag Icon

Heerlen, Limburg, NL

1

11 months ago

GB Flag Icon

Clarkston, Scotland, GB

3

1 years ago

AU Flag Icon

Melbourne, Victoria, AU

1

1 years ago

Are you experiencing issues with Visiondirect right now?

Is visiondirect.co.uk not working for you? If you are having issues with Visiondirect, please use one of the options below to report a problem with the service

visiondirect.co.uk website response status history

Date and Time

Response Time

Status Code

May 16, 2025 - 17:22

1.51 ms.

200

May 16, 2025 - 03:38

1.52 ms.

200

May 15, 2025 - 08:03

1.6 ms.

200

May 13, 2025 - 20:01

1.53 ms.

200

May 12, 2025 - 22:19

1.57 ms.

200

May 11, 2025 - 19:47

1.59 ms.

200

May 10, 2025 - 04:29

1.56 ms.

200

This table shows the visiondirect.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Visiondirect is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if visiondirect.co.uk is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Latest visiondirect.co.uk screenshot
Rate your experience with Visiondirect uptime performance over the last 30 days

Frequently Asked Questions

We have recently sent browser requests to Visiondirect.co.uk and it's up and running with status code 200 (UP) and a response time of 1.51 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Visiondirect.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.