Is hl.co.uk down - December, 2024?

Hl Outages and Status
Hl Logo

HL.co.uk is an online platform that offers a variety of products and services to its customers. It provides a range of items such as fashion, beauty, home and garden, gifts, toys, electricals, entertainment, sports and leisure, and much more. Customers can also find great deals and discounts on the website.

Last check: Just Now |

URL Checked:

https://www.hl.co.uk/

Last Down:

Down (Right Now)

Response Time:

no response

hl.co.uk outages reported by users in the last 24 hours

No Hl problems reported in the last 24 hours

This chart shows the number of Hl outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Hl User Reports

Check out the latest user reports on Hl, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    Nov 24, 2024 - 22:16

    A visitor from Glasgow, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Nov 24, 2024 - 17:13

    A visitor from Enfield, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Nov 24, 2024 - 12:52

    A visitor from London, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Oct 03, 2024 - 06:21

    A visitor from Cambridge, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Sep 29, 2024 - 22:16

    A visitor from Exeter, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Aug 06, 2024 - 12:21

    A visitor from Bristol, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Jul 30, 2024 - 09:21

    A visitor from London, United Kingdom has reported a problem with General Issues

Join Hl Discussion

Suggestions? Issues? Outages?
Please share your Hl experience with other users around the globe.

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J

Glasgow, United Kingdom 8 days ago

Hl down

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Dave

Saltash, United Kingdom 4 months ago

It's a good site but once again I get a connection problem warning and I can't access anything. This is a fairly regular occurrence now and it's not my Internet that's the problem, I've checked thoroughly more than once.
I know things go wrong sometimes but when you're running a largely Web based service and timing can play a major part in stock market investments it's not really good enough. It's possible for a share price to soar in the morning and a client deciding to sell can't because they can't access their account, then by the time they can, not least with current volatility, it could quite easily have reverted to a lower price, sometimes quite drastically.

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Dave

Saltash, United Kingdom 4 months ago

It's a good site but once again I get a connection problem warning and I can't access anything. This is a fairly regular occurrence now and it's not my Internet that's the problem, I've checked thoroughly more than once.
I know things go wrong sometimes but when you're running a largely Web based service and timing can play a major part in stock market investments it's not really good enough. It's possible for a share price to soar in the morning and a client deciding to sell can't because they can't access their account, then by the time they can, not least with current volatility, it could quite easily have reverted to a lower price, sometimes quite drastically.

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Dave

Saltash, United Kingdom 4 months ago

It's a good site but once again I get a connection problem warning and I can't access anything. This is a fairly regular occurrence now and it's not my Internet that's the problem, I've checked thoroughly more than once.
I know things go wrong sometimes but when you're running a largely Web based service and timing can play a major part in stock market investments it's not really good enough. It's possible for a share price to soar in the morning and a client deciding to sell can't because they can't access their account, then by the time they can, not least with current volatility, it could quite easily have reverted to a lower price, sometimes quite drastically.

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Dave

Saltash, United Kingdom 4 months ago

It's a good site but once again I get a connection problem warning and I can't access anything. This is a fairly regular occurrence now and it's not my Internet that's the problem, I've checked thoroughly more than once.
I know things go wrong sometimes but when you're running a largely Web based service and timing can play a major part in stock market investments it's not really good enough. It's possible for a share price to soar in the morning and a client deciding to sell can't because they can't access their account, then by the time they can, not least with current volatility, it could quite easily have reverted to a lower price, sometimes quite drastically.

GB Flag Icon

Dave

Saltash, United Kingdom 4 months ago

It's a good site but once again I get a connection problem warning and I can't access anything. This is a fairly regular occurrence now and it's not my Internet that's the problem, I've checked thoroughly more than once.
I know things go wrong sometimes but when you're running a largely Web based service and timing can play a major part in stock market investments it's not really good enough. It's possible for a share price to soar in the morning and a client deciding to sell can't because they can't access their account, then by the time they can, not least with current volatility, it could quite easily have reverted to a lower price, sometimes quite drastically.

GB Flag Icon

Dave

Saltash, United Kingdom 4 months ago

It's a good site but once again I get a connection problem warning and I can't access anything. This is a fairly regular occurrence now and it's not my Internet that's the problem, I've checked thoroughly more than once.
I know things go wrong sometimes but when you're running a largely Web based service and timing can play a major part in stock market investments it's not really good enough. It's possible for a share price to soar in the morning and a client deciding to sell can't because they can't access their account, then by the time they can, not least with current volatility, it could quite easily have reverted to a lower price, sometimes quite drastically.

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Simon O

Birmingham, United Kingdom 4 months ago

Down.

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JB

Telford, United Kingdom 4 months ago

Website not working properly

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Git

Waterlooville, United Kingdom 4 months ago

It’s dahn son

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Michael C

Northolt, United Kingdom 4 months ago

Down

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Christchurch, New Zealand 4 months ago

cant login right now

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Thomas

Southwark, United Kingdom 4 months ago

App not opening

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Larry

Tokyo, Japan 4 months ago

Unable to open.

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PETER ALLEN

Fulham, United Kingdom 4 months ago

Unable to withdraw funds as website is unavailable

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Nick P

Nottingham, United Kingdom 4 months ago

Non-receipt of SMS codes following requests in HL app in early and mid evening.

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Kathryn Ashcroft

Bolton, United Kingdom 4 months ago

Cannot login

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Hayes, United Kingdom 4 months ago

no verification code

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LK

Kilmarnock, United Kingdom 4 months ago

Not sending a login code

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St Helens, United Kingdom 4 months ago

Unable to login

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Simon

Basingstoke, United Kingdom 4 months ago

no login possible

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Bill

Newham, United Kingdom 4 months ago

Can't access

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BC

Trowbridge, United Kingdom 5 months ago

HL is often down in the last week

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billy g

Inverness, United Kingdom 5 months ago

Website not working

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Tilley

London, United Kingdom 6 months ago

You email me to tell me my report is ready but I can not log in.

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Charlie

Darlington, United Kingdom 6 months ago

Can't login . States no data received. Turned phone off and on still has problem . Removed and reinstalled app but to no avail

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Mark

Royal Wootton Bassett, United Kingdom 6 months ago

Error loading any data

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Pete

Stroud, United Kingdom 6 months ago

HL app is down

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Andover, United Kingdom 6 months ago

Not able to login

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J Madden

Liverpool, United Kingdom 6 months ago

Can't log in with app.

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.

Coventry, United Kingdom 6 months ago

Unable to log on app. Website is working fine.

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Paddy

Lambeth, United Kingdom 6 months ago

No access

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Mike

Bude, United Kingdom 6 months ago

Unable to log into app but website is responding

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Paul

London, United Kingdom 6 months ago

Can’t login

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Matthew

Northampton, United Kingdom 6 months ago

Problem with HL app not opening

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Gordon Brennen

Glasgow, United Kingdom 6 months ago

Can’t access app

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Alex

Brent, United Kingdom 6 months ago

Hl app not working

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Raj

Leicester, United Kingdom 6 months ago

Cant log onto app 30 may 2024

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Philip

London, United Kingdom 6 months ago

App not showing any information

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Alan

Reading, United Kingdom 6 months ago

The HL app is unresponsive at the moment. It can't fetch any market data and you can't even login.
I suspect the HL web services used by the app are down.

NOTE: The website appears ok....at least the homepage is ok

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Mark

Tamworth, United Kingdom 6 months ago

Down, tried phone shut down. Still not working

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Dave

Evesham, United Kingdom 6 months ago

App not responding

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Adam

Ipswich, United Kingdom 6 months ago

Can't connect to HL services or login

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j d thompson

Freckleton, United Kingdom 6 months ago

Do not get a secure number to log into my HL account

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Brian Plumridge

Aylesbury, United Kingdom 6 months ago

My shares are not showing the correct information. It appears that some of my share values are swapping with others.

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Ant

Southwark, United Kingdom 7 months ago

Can log in but not access accounts

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G D

Southwark, United Kingdom 7 months ago

Site is unresponsive, can't do anything at all

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R Job

Twickenham, United Kingdom 7 months ago

on chrome - no search functionality

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Chris

Preston, United Kingdom 8 months ago

Watchlists unavailable on app

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Richard Garland

Bolton, United Kingdom 8 months ago

Can get onto the site but throws a wobble and error pages me when I tried to withdraw cash

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Lambeth, United Kingdom 8 months ago

Can’t log in

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kenorb

London, United Kingdom 8 months ago

Can't login either on mobile or website.

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Monica

Marlow, United Kingdom 8 months ago

Can't login

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Smile

Glasgow, United Kingdom 8 months ago

App not working at all

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Brian

Edinburgh, United Kingdom 8 months ago

HL website not working

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Fulham, United Kingdom 8 months ago

Would not let me to my page. The program isn’t responding

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D Bolton

Poole, United Kingdom 8 months ago

Cannot login at a time of significant share volatility. This means I'm losing money.

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Huntingdon, United Kingdom 8 months ago

Cant login

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Haddington, United Kingdom 8 months ago

App won’t open

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Wrexham, United Kingdom 9 months ago

Will not login. Request failed constantly.

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Tower Hamlets, United Kingdom 9 months ago

Cannot log onto app

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Colin

Bridgend, United Kingdom 9 months ago

Cannot log in

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phil

Melbourne, Australia 9 months ago

app not working

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Neil Wills

Bilston, United Kingdom 9 months ago

Performance figures for stocks, funds etc are not accurate! The same figures are given for multiple stocks. HL said that they are aware of the problem but they’re taking a long time to fix it

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Ian happe

Evesham, United Kingdom 9 months ago

Can't login using mobile app

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CG

London, United Kingdom 9 months ago

app not logging in

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Mike

Blackheath, United Kingdom 9 months ago

app not letting me login

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Robert Mills

Southampton, United Kingdom 9 months ago

Site down

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Db

Orpington, United Kingdom 9 months ago

Can’t logon and no market data

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Cinderford, United Kingdom 9 months ago

Can't see share prices

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Salih

Belvedere, United Kingdom 9 months ago

Can login on mobile phone system is down. This is the second time is happening not very good.

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Glasgow, United Kingdom 9 months ago

Down

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Mark

Stowmarket, United Kingdom 9 months ago

Getting a connection error mobile app

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Dillan

Chigwell, United Kingdom 9 months ago

Can never logon in evening

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Jk

Manchester, United Kingdom 9 months ago

Since Hl changed their site it's been abysmal.Im going to Vanguard.

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Manchester, United Kingdom 9 months ago

Can't log in still

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Nottingham, United Kingdom 9 months ago

Unable to login

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Roger

Chepstow, United Kingdom 9 months ago

Says my accounts not available??

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Jeremy

Solihull, United Kingdom 9 months ago

Says My accounts is currently unavailable. Is this legitimate ?

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Hackney, United Kingdom 9 months ago

Can’t login

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Leighton

Colne, United Kingdom 9 months ago

Unable to login on app or website

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HL Client

London, United Kingdom 9 months ago

Unable to login

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Jase

Oxford, United Kingdom 9 months ago

No mobile or website login

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Leeds, United Kingdom 9 months ago

Unable to access

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Fred

Dunstable, United Kingdom 9 months ago

Login not working

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Bridgend, United Kingdom 9 months ago

Login down

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JL

Salford, United Kingdom 9 months ago

no_security_credentials

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Twickenham, United Kingdom 9 months ago

App is down

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JN

Camden, United Kingdom 9 months ago

no security credentials error

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REMW

Cwmbran, United Kingdom 9 months ago

no security credentials error showing when trying to login

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Portsmouth, United Kingdom 10 months ago

Search bar can’t search individual share anymore

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Belfast, United Kingdom 10 months ago

Can’t access

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jill

Bournemouth, United Kingdom 10 months ago

21.22 cant not log in

top of log screen red message

no_security_credentials

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Mark Seemann

London, United Kingdom 10 months ago

receive error no_security_credentials

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LL

Twickenham, United Kingdom 10 months ago

Login not working - no sec. credentials

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Tower Hamlets, United Kingdom 10 months ago

Can't login

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Norman Mason

Bridgend, United Kingdom 10 months ago

cannot log in

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Walsall, United Kingdom 10 months ago

Not working

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Maldon, United Kingdom 10 months ago

Not recognising login in details

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Brent, United Kingdom 10 months ago

App down

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Hatfield, United Kingdom 10 months ago

Unable to log in with message say no_security_credentials

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M Garrett

Guildford, United Kingdom 10 months ago

Can not login.
Just showing no_security_credentials_description

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Milton Keynes, United Kingdom 10 months ago

no_security_credentials error

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Ronald McCubbin

Mallaig, United Kingdom 10 months ago

H.L. Website log in page keeps saying I have "no security credentials" I've checked my log in details are correct but still cannot access my account.

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Cannock, United Kingdom 10 months ago

Can't log in west bromwich

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Bristol, United Kingdom 10 months ago

No login with credential message

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Plymouth, United Kingdom 10 months ago

'no security credentials' when trying to log in

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London, United Kingdom 10 months ago

Can’t login on app or website.

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MICH

Liverpool, United Kingdom 10 months ago

CAB'T LOGIN

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Dil

Chigwell, United Kingdom 10 months ago

Can't login

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Manchester, United Kingdom 10 months ago

Unable to log in

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Farnborough, United Kingdom 10 months ago

No response from web site

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Anton

Islington, United Kingdom 10 months ago

unable to trade - error messages about website being down etc - for 10-15 minutes so far

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Elvis

Edinburgh, United Kingdom 11 months ago

Website not working
WELCOME TO HARGREAVES LANSDOWN
Sorry, our website is currently unavailable.

We apologise for any inconvenience this may cause and are working to restore service as soon as possible.

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Laurence Attrill

Saint Leonards-on-Sea, United Kingdom 11 months ago

App displaying incorrect values.

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Wai

London, United Kingdom 1 years ago

Unable to login

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Dal

Birmingham, United Kingdom 1 years ago

No connection

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Meg

Richmond, United Kingdom 1 years ago

No response

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Chingford, United Kingdom 1 years ago

logging in

Most common Hl problems reported by users

54

Service

46

General Issues

Hl Outage Locations

Location

Reports

Last Reported

GB Flag Icon

Glasgow, Scotland, GB

18

8 days ago

GB Flag Icon

Enfield, England, GB

285

8 days ago

GB Flag Icon

Newtownabbey, Northern Ireland, GB

3

4 months ago

GB Flag Icon

Bridgend, Wales, GB

11

6 months ago

FR Flag Icon

Paris, Île-de-France, FR

1

7 months ago

CH Flag Icon

Zurich, Zurich, CH

1

8 months ago

AU Flag Icon

Melbourne, Victoria, AU

3

8 months ago

IT Flag Icon

Cesano Maderno, Lombardy, IT

1

9 months ago

AU Flag Icon

Sydney, New South Wales, AU

1

10 months ago

FR Flag Icon

Évreux, Normandy, FR

1

11 months ago

Are you experiencing issues with Hl right now?

Is hl.co.uk not working for you? If you are having issues with Hl, please use one of the options below to report a problem with the service

hl.co.uk website response status history

Date and Time

Response Time

Status Code

Dec 02, 2024 - 13:23

no response

400

Dec 01, 2024 - 21:07

no response

400

Dec 01, 2024 - 06:59

no response

400

Nov 30, 2024 - 13:28

no response

400

Nov 30, 2024 - 05:35

no response

400

Nov 29, 2024 - 15:53

no response

400

Nov 29, 2024 - 01:43

no response

400

This table shows the hl.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Hl is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if hl.co.uk is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Latest hl.co.uk screenshot
Rate your experience with Hl uptime performance over the last 30 days

Frequently Asked Questions

It seems that the website Hl.co.uk might be experiencing temporarily outage

If you are experiencing slow performance while using Hl.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.