Is TrueSpeed down - May, 2024?
TrueSpeed Outages and Status
TrueSpeed is a full fibre broadband provider that offers ultrafast internet speeds and reliable connections. It brings gigabit download and upload speeds to homes and businesses in the South West region of England. TrueSpeed's network is built using the latest fibre technology, enabling customers to enjoy a range of benefits such as faster streaming, gaming, and online experiences.
Bruce
Bristol, United Kingdom • 6 days agoDown again - no internet again. Not what Truespeed advertise
Claire Gore
City of Westminster, United Kingdom • 3 weeks agoNo internet BS40 7TQ
A
Newport, United Kingdom • 1 month agoInternet down
Kirsty
Bristol, United Kingdom • 1 month agoNo internet
Meg
Bristol, United Kingdom • 1 month agoInternet is lit up but no connection to any devices
Bruce
Bristol, United Kingdom • 1 month agoFed up with true speed - never had such an unreliable service from and isp
Jo
Pudsey, United Kingdom • 2 months agoInternet down again, 3 hours so far. Weston super Mare
Bruce
Bristol, United Kingdom • 2 months agoInternet down again - a real problem when working from home - if only I could afford to take the day off
Bruce
Bristol, United Kingdom • 2 months agoInternet down again
HELEN
Bristol, United Kingdom • 2 months agoNO INTERNET - CHIPPING SODBURY UNABLE TO WORK AND I WORK FROM HOME!!!!
Sarah
London, United Kingdom • 2 months agoBradley stoke bristol. No internet
Philip
Bristol, United Kingdom • 2 months agoNo Internet & no after hours support
Bristol, United Kingdom • 2 months ago
No internet
Cardiff, United Kingdom • 2 months ago
Can't connect
Patricia Davies
Hereford, United Kingdom • 2 months agoNo internet
annoyed
London, United Kingdom • 2 months agodown since just before 10am
Robin
Fulham, United Kingdom • 2 months agoNo Internet in Nailsea
Rob
Amesbury, United Kingdom • 2 months agoInternet down
Shaw, United Kingdom • 3 months ago
Is totally down - not even registering on my phone.
Wassana Songdaeng
Bradwell, United Kingdom • 3 months agoOutage
Denise
London, United Kingdom • 3 months agoInternet down for 2 hours! Need back urgently!!!
Brendon Yorke
Bristol, United Kingdom • 3 months agoBroad band is down and landline is not working.
Mr Terry Yorke, Ashamhouse, Bulls Green Chantry, Frome BA113LY, lives alone, he is an elderly gentleman who also has terminal illness. His only form of contact is via emails,as he is unable to use a phone due to being deaf. His landline telephone incorporates an emergency pager, but this is not working. He has no way of contacting anyone in an emergency.
Brendon Yorke (Son)
Dorking, United Kingdom • 3 months agoNo Internet and landline at Ashamhouse, Bulls Green, Chantry, Frome, BAll3LY
Have tried rebooting but no luck.
Mr Yorke lives alone and is terminally ill, this is his only means of contact.
John
London, United Kingdom • 3 months agoNo internet in ba3 5ju and home phone down as well
Fulham, United Kingdom • 3 months ago
Truespeed wifi down in BA2
London, United Kingdom • 4 months ago
Internet down in Ba3
Stephen Ryan
Bath, United Kingdom • 4 months agoConstant disconnect and reconnect from Internet, service is unusable
Evan Smith
Bristol, United Kingdom • 4 months agoTruespeed not working all day today i:e bit connected to the internet.
Holly
Hexham, United Kingdom • 4 months agoWe have no Internet currently in our house and we cannot get through to Truespeed for support !
ron gallagher
Bath, United Kingdom • 4 months agono server connection
Steve
Cardiff, United Kingdom • 4 months agoInternet is still down, which was reported at 6 last night...(Keynsham not Cardiff).
Mauve
Bristol, United Kingdom • 4 months agoAtrocious
Steve
Cardiff, United Kingdom • 4 months agoInternet is down.
Lukman
Cardiff, United Kingdom • 4 months agoTruespeed broadband service is down in my area, Bradley Stoke Bristol
Lorena smith
Malborough, United Kingdom • 4 months agoNo signal for anything
Portishead. North Somerset
Nick
Pontypridd, United Kingdom • 4 months agoNo Internet this morning.
Newport, United Kingdom • 4 months ago
We currently have no Internet. We have tried rebooting the server but no luck
Whitchurch, United Kingdom • 4 months ago
No customer service available.
Bob Delaney
Newport, United Kingdom • 4 months agoOut since last Saturday. Unable to contact TrueSpeed by phone (using EE connection). 20 calls and 35 minutes waiting. BS40 6AD
Gary Brown
Winscombe, United Kingdom • 5 months agoWi-Fi & phone line down since tues 6.00pm
Kk
Birmingham, United Kingdom • 5 months agoNo internet
Ottawa, Canada • 5 months ago
Wifi completley down for over 3 hours now
Victoria
Ottawa, Canada • 5 months agoInternet is down
Marita Price
Rawmarsh, United Kingdom • 5 months agoInterent down BS40 8SS
Rachel
Poplar, United Kingdom • 5 months agoNo internet
Steve
Islington, United Kingdom • 6 months agoPoor comma options
Steve
Islington, United Kingdom • 6 months agoWe have no internet and no home phone both supplied by you
Scott
Wembley, United Kingdom • 6 months agoNo interest at all , red light on box . Reset it all 2 times now and nothing
Bob Powell
Wembley, United Kingdom • 6 months agoIntermittent dropouts, now totally down.
Palmers Green, United Kingdom • 6 months ago
Bs37 5 no internet
Lynsey Bradshaw
London, United Kingdom • 6 months agoI'm connected but have no Internet access
Sarah
London, United Kingdom • 6 months agoNo connection
na
Great Haywood, United Kingdom • 6 months agoBs32 down since 1330 03/10/23.
Lisa
London, United Kingdom • 7 months agoNo Truespeed internet connection since last night and no info or contact from them to explain what’s happened.
C M
Bristol, United Kingdom • 7 months agoInternet out
Rachel Barnwell
Clapham, United Kingdom • 7 months agoI am unable to connect to the internet
In postcode area BS40
TK
Fulham, United Kingdom • 7 months agoTruespeed not connecting in the BS20 area - no means of reporting issue - it’s Saturday.
Jon Lampard
London, United Kingdom • 7 months agoNo internet since 8.40 on 29th September. Still down. Post code BS40 6HG. What is going on? Can’t speak to anyone until Monday-what kind of service is this?
Exeter, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Total blackout since around 2200
David
Kenn, United Kingdom of Great Britain and Northern Ireland • 7 months agoBS40
Telford, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Truespeed FTP dropped out 2145.
Graham
London, United Kingdom of Great Britain and Northern Ireland • 7 months agoNo internet at all.
Nigel Sykes
London, United Kingdom of Great Britain and Northern Ireland • 7 months agoInternet access down
Arthur A
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 7 months agoTotal loss of fibre to the premises on the Mendip near Wells, Somerset. Service out for last 45 mins. Therefore no Google TV service.
Mike smith
Exeter, United Kingdom of Great Britain and Northern Ireland • 7 months agoInternet has been down all afternoon BS21 6TN
Jeremy Gilbert
South Nutfield, United Kingdom of Great Britain and Northern Ireland • 7 months agoBroadband down
Allan Moffat
Cranmore, United Kingdom of Great Britain and Northern Ireland • 7 months agoRed light on router. No internet
Avangelist
Bristol, United Kingdom of Great Britain and Northern Ireland • 7 months agoSomerset BA3 area is out as of 07:30 this morning
Tom Nelmes
Huddersfield, United Kingdom of Great Britain and Northern Ireland • 7 months agoIntermittent internet connection!!!
Si
Bath, United Kingdom of Great Britain and Northern Ireland • 7 months agoHalf the speed it should be
Lesley Brownbill
Bath, United Kingdom of Great Britain and Northern Ireland • 7 months agoKeeps coming and going been happening since 8pm this evening
Philip weller
Bath, United Kingdom of Great Britain and Northern Ireland • 7 months agoDownload keeps dropping off to 1 or 2 mbp then goes back to normal (350 mbp) then drops again
Samuel
Bath, United Kingdom of Great Britain and Northern Ireland • 7 months agoInternet keeps turning off randomly
Jeff Cook
Bath, United Kingdom of Great Britain and Northern Ireland • 7 months agoInternet at a crawl tonight
Croydon, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Internet downloads speed is suddenly dismal and falling
dcb
Bath, United Kingdom of Great Britain and Northern Ireland • 7 months agoVery slow
Grant Williams
London, United Kingdom of Great Britain and Northern Ireland • 7 months agoSignificant buffering. Tv currently frozen
Si
Bath, United Kingdom of Great Britain and Northern Ireland • 7 months agoGot a huge 2mb download gone back to 1990….
Colin hooper
Cambridge, United Kingdom of Great Britain and Northern Ireland • 7 months agoI'm fed up with truespeed going down when no staff are in the office at truespeed
London, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Wife can’t access internet in keynsham bath & north east Somerset
Brent, United Kingdom of Great Britain and Northern Ireland • 7 months ago
No internet working again
Joanne
Sheffield, United Kingdom of Great Britain and Northern Ireland • 7 months agoNo internet in West harptree
Charlotte
London, United Kingdom of Great Britain and Northern Ireland • 7 months agoInternet down
Zekiel Hartnett
London, United Kingdom of Great Britain and Northern Ireland • 7 months agoJust randomly stopped working
Tim cramp
Bath, United Kingdom of Great Britain and Northern Ireland • 7 months agoWe are having a very weak signal and the past few days it keeps dropping out
Birmingham, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Down
Rachel
Great Clacton, United Kingdom of Great Britain and Northern Ireland • 8 months agoInternet down
David cox
Oakham, United Kingdom of Great Britain and Northern Ireland • 8 months agoNo Internet for 24 hrs
Sam
Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland • 8 months agoInternet down
david
Street, United Kingdom of Great Britain and Northern Ireland • 8 months agointernet isnt working
Jay
Cambridge, United Kingdom of Great Britain and Northern Ireland • 8 months agoCan't connect to PS5, I can't even do a speed test on the PC, because it takes too long finding a server to connect to and then goes to black screen. I'm supposed to be getting 600mbs, but getting nothing. No one answers the phone at truespeed either.
Manchester, United Kingdom of Great Britain and Northern Ireland • 8 months ago
No internet
Cheltenham, United Kingdom of Great Britain and Northern Ireland • 8 months ago
No internet , tried switching on and off several times. Lasted well over an hour - not resolved yet
Andrea
Bournemouth, United Kingdom of Great Britain and Northern Ireland • 8 months agoInternet is down
Tiffany
Gamrie, United Kingdom of Great Britain and Northern Ireland • 8 months agoInternet not working at all tried resetting
cjn
Cambridge, United Kingdom of Great Britain and Northern Ireland • 8 months agono internet since 7.20am
john
Brighton, United Kingdom of Great Britain and Northern Ireland • 8 months agobs23 no internet access
Rob Hawkes
Swindon, United Kingdom of Great Britain and Northern Ireland • 8 months agoInternet outage
E
Birmingham, United Kingdom of Great Britain and Northern Ireland • 9 months agoInternet down
A walker
, • 9 months agoInternet not working
Eve
, • 9 months agoWiFi terrible
Whyman
, • 9 months agoInternet is down
John Clements
Bradford, United Kingdom of Great Britain and Northern Ireland • 9 months agoFor second time in a couple of weeks Truespeed is down again in Portishead.
Babraham, United Kingdom of Great Britain and Northern Ireland • 9 months ago
Internet has just dropped out
Kate
Brighton, United Kingdom of Great Britain and Northern Ireland • 9 months agoEmail is working but no internet search
Tori
Bristol, United Kingdom of Great Britain and Northern Ireland • 9 months agoIn Bath UK
Rob walker
Writhlington, United Kingdom of Great Britain and Northern Ireland • 9 months ago17 Robin close Westfield Radstock Ba34nj
No Internet
S
Keele, United Kingdom of Great Britain and Northern Ireland • 9 months agoInternet has been down since around 10:30 on July 6
Bath, United Kingdom of Great Britain and Northern Ireland • 9 months ago
Total blackout with none of the lines working or internet access at 1.30pm until 2.35pm and not 16.10
John nicholass
John O' Groats, United Kingdom of Great Britain and Northern Ireland • 10 months agoNo Internet since 13:00