Is Trainline down - April, 2024?

Trainline Outages and Status
Trainline Logo

Trainline is an online travel platform that helps people to plan and book their train journeys. It provides customers with a simple, convenient way to find the best fares and book tickets for their trips. It also offers services such as real-time journey updates, mobile ticketing, and live train times.

Last check: Just Now |

URL Checked:

https://www.thetrainline.com/

Last Down:

not recently

Response Time:

0.44 ms.

Trainline outages reported by users in the last 24 hours

No Trainline problems reported in the last 24 hours

This chart shows the number of Trainline outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Trainline Outage Locations

Location

Reports

Last Reported

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Newtownabbey, Northern Ireland, GB

4

5 days ago

JP Flag Icon

Yokohama, Kanagawa, JP

1

8 days ago

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Southwark, England, GB

105

9 days ago

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Shetland Islands, Scotland, GB

12

24 days ago

FR Flag Icon

Saint-Denis, Île-de-France, FR

2

25 days ago

BE Flag Icon

Vilvoorde, Flanders, BE

1

25 days ago

GB Flag Icon

Rhyl, Wales, GB

4

29 days ago

US Flag Icon

Elk Grove Village, Illinois, US

1

1 months ago

CH Flag Icon

Wollerau, Schwyz, CH

1

5 months ago

IT Flag Icon

Rho, Lombardy, IT

1

5 months ago

ES Flag Icon

Madrid, Madrid, ES

1

5 months ago

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Singapore, Central Singapore, SG

1

5 months ago

EE Flag Icon

Tallinn, Harjumaa, EE

1

5 months ago

FR Flag Icon

Roujan, Occitanie, FR

1

8 months ago

Most common Trainline problems reported by users

39

Delays

30

Breakdown

20

cancellation refund

11

saying somethings wrong on ur end whne i go to pay

Are you experiencing issues with Trainline right now?

Is thetrainline.com not working for you? If you are having issues with Trainline, please use one of the options below to report a problem with the service

Thetrainline.com website response status history

Date and Time

Response Time

Status Code

28 Apr 2024 - 16:17

0.44 ms.

200

28 Apr 2024 - 11:11

0.48 ms.

200

28 Apr 2024 - 03:35

0.66 ms.

200

27 Apr 2024 - 19:46

0.45 ms.

200

27 Apr 2024 - 09:53

0.43 ms.

200

26 Apr 2024 - 14:41

0.38 ms.

200

25 Apr 2024 - 20:58

0.46 ms.

200

This table shows the thetrainline.com outage requests and response browser checks executed automatically by the SiteDown service. All data in the table is in the UTC time zone. If Trainline is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

General Tips to Fix an Thetrainline.com

  • Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join Trainline Discussion

Suggestions? Issues? Outages?
Please share your Trainline experience with other users around the globe.

GB Flag Icon

Brent

Stowmarket, United Kingdom • 1 week ago

Trainline App not currently available do to "bug" .
This is the error message I'm getting.

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TW

Colchester, United Kingdom • 1 week ago

The app is crashing everytime I open it. My phone has detected a bug but there are no updates available.

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Amelia

Stratford-upon-Avon, United Kingdom • 2 weeks ago

It keeps popping up with the well this is awkward message despite the fact that trains are still running.

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Monica

Bath, United Kingdom • 2 weeks ago

not working, travelling tomorrow, what do I do?

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Sarah

Shetland Islands, United Kingdom • 3 weeks ago

Couldn't buy tickets all day - just get ' this is awkward ' message

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Cindy

Gillingham, United Kingdom • 3 weeks ago

Training not letting me book tickets keeps saying there's a problem

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Enfield, United Kingdom • 4 weeks ago

No able yo take payments

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GEMMA

Downham Market, United Kingdom • 1 month ago

Ticket saying it will take 103hrs to download

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elle

Chilham, United Kingdom • 1 month ago

wont let me buy ticket says something wrong on there end

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Fiona B

Huntingdon, United Kingdom • 1 month ago

I couldn't get into the app or website to access my ticket, so lost it. Trainline gave me a £1.55 refund for one small portion of the journey that I was never able to take. Absolutely shocking.

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London, United Kingdom • 1 month ago

Not letting me log in

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Indy

Devizes, United Kingdom • 1 month ago

I can't go to your website

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June

Stockport, United Kingdom • 2 months ago

App not responding for 2 hours

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Bromley, United Kingdom • 2 months ago

None of the payment options are working.

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Iffat

Wokingham, United Kingdom • 2 months ago

It is not accepting payments for tickets booked hence its impossible to book tickets.

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Joanna McDonough

Elgin, United Kingdom • 2 months ago

Not taking payment

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Nick Collins

Islington, United Kingdom • 2 months ago

Cannot download ticket

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Paul

Glasgow, United Kingdom • 3 months ago

I am teying to book a ticket from the app and it keeps putting message up,
" well this is awkward" etc. Please try again.

GB Flag Icon

Cricklewood, United Kingdom • 3 months ago

Can’t buy tickets for the last 4 days,tried 4 different payment methods.

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Phil allen

Newham, United Kingdom • 4 months ago

Trying to buy a ticket via the app and the screen says a problem at your end. Please advise when your service will be resumed
Regards
Phil Allen

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Justyna

Poplar, United Kingdom • 4 months ago

It doesn’t loan journey search

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Susan

Poole, United Kingdom • 4 months ago

I'm unable to buy tickets for 11th December. No explanation as to why

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Magster

Salisbury, United Kingdom • 4 months ago

All trains reported to be sold out

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Peter Richardson

Trowbridge, United Kingdom • 4 months ago

Not getting any e-mail response for cancelled train refund.

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TY

Odcombe, United Kingdom • 5 months ago

App not loading

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Alison Thomson

Bolton, United Kingdom • 5 months ago

Trains cancelled - everytime access site to get refund it crashes

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Anne Williams

Prenton, United Kingdom • 5 months ago

website unable to open on my browser

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Anon

Tower Hamlets, United Kingdom • 5 months ago

Can't reset password, click on link and the page goes blank.

CH Flag Icon

Wollerau, Switzerland • 5 months ago

no login, cannot reset passwords

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Cynthia.M

Blackburn, United Kingdom • 5 months ago

Keeps saying something's wrong when trying to book ticket. My sister's got a fine because o this issue. It has been happening for months now :/

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Daventry, United Kingdom • 5 months ago

Browser page not refreshing correctly from email link to reset password

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RS

Royston, United Kingdom • 5 months ago

My Bookings page not loading (for over a week)

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R

Norwich, United Kingdom • 5 months ago

Login and reset password pages not functioning

GB Flag Icon

Chloe

Ely, United Kingdom • 5 months ago

Can't access my bookings page

GB Flag Icon

Bill Whatley

Stratford-upon-Avon, United Kingdom • 5 months ago

SOME PAGES NOT WORKING

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JV

Liverpool, United Kingdom • 5 months ago

My bookings not loading

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Jim Mr Deane

Gloucester, United Kingdom • 5 months ago

cannot p[ay

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Richard Vann

Manchester, United Kingdom • 5 months ago

App not working currently. Cannot search times or train availability or book tickets

GB Flag Icon

Newbury

Mallaig, United Kingdom • 5 months ago

App down

GB Flag Icon

London, United Kingdom • 5 months ago

Login not working
Password reset not working

ES Flag Icon

Henri

Madrid, Spain • 5 months ago

Can´t sign in to app

GB Flag Icon

Isobel Finnie

Croy, United Kingdom • 5 months ago

My ticket has not appeared in the app. I have the confirmation email, but it won't appear in 'mytickets'

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Nick Wallis

Swadlincote, United Kingdom • 5 months ago

My booking page not showing up

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Darlington, United Kingdom • 5 months ago

not able to book tickets - problem at their end

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Cwmbran, United Kingdom • 6 months ago

not continuing at the payment page

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Karen Botting

Northolt, United Kingdom • 6 months ago

Waiting for email with the tickets

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Bedworth, United Kingdom • 6 months ago

Can’t buy tickets for future days

GB Flag Icon

Oadby, United Kingdom • 6 months ago

Business Travel is down

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jack smith

Grimsby, United Kingdom • 6 months ago

it is saying I am logged in with Facebook but asking me to still log in

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Lieve Matthys-Sutherland

Glasgow, United Kingdom • 6 months ago

I have been blocked

GB Flag Icon

London, United Kingdom of Great Britain and Northern Ireland • 6 months ago

Lost bookings

GB Flag Icon

Newcastle, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Cannot book ticket

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G evans

Newcastle, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Cannot book a ticket

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Sonia Ghaleb

Birmingham, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Not accepting payments. I have tried to pay by credit card four times and when I confirm payment on my banking app Trainline then says it hasn’t gone through. I then choose another payment method and it’s just whirring

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Heather

Reading, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Can't book online or app with various cards

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Marina Quick

Aberystwyth, United Kingdom of Great Britain and Northern Ireland • 8 months ago

cannot get thr train line to work today, keeps coming up with message ....something has gone wrong

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Westhill, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Not allowing me to book tickets

GB Flag Icon

Croydon, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Apple Pay not working

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Fred

Sheffield, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Lost mothership every time I look for a ticket

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Frequently Asked Questions

We have recently sent browser requests to Thetrainline.com and it's up and running with status code 200 (UP) and a response time of 0.44 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Thetrainline.com, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:

  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.