Is my.utilita.co.uk down - December, 2025?
My.utilita.co.uk is a convenient online platform in the UK that enables users to manage their Utilita Energy account with ease. The straightforward interface allows customers to get updates on energy usage, payments, and top-ups. In addition, users have the ability to submit meter readings, view their bills, and make changes to personal details securely. It's a practical tool that enhances the customer experience in energy consumption and management.
URL Checked:
https://my.utilita.co.uk/login
Last Down:
not recently
Response Time:
1.74 ms.
my.utilita.co.uk outages reported by users in the last 24 hours
No My.utilita.co.uk problems reported in the last 24 hours
This chart shows the number of My.utilita.co.uk outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent My.utilita.co.uk User Reports
Check out the latest user reports on My.utilita.co.uk, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Dec 02, 2025 - 22:39A visitor from Wallasey, United Kingdom has reported a problem with Service
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Dec 02, 2025 - 22:30
A visitor from Wallasey, United Kingdom has reported a problem with General Issues
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Nov 26, 2025 - 01:03
A visitor from Birmingham, United Kingdom has reported a problem with General Issues
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Nov 11, 2025 - 15:38
A visitor from Farnborough, United Kingdom has reported a problem with General Issues
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Oct 31, 2025 - 07:58
A visitor from Glasgow, United Kingdom has reported a problem with Service
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Jul 29, 2025 - 00:03
A visitor from Shrewsbury, United Kingdom has reported a problem with Service
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Jul 28, 2025 - 23:58
A visitor from Shrewsbury, United Kingdom has reported a problem with General Issues
Join My.utilita.co.uk Discussion
Suggestions? Issues? Outages?Please share your My.utilita.co.uk experience with other users around the globe.
Most common My.utilita.co.uk problems reported by users
General Issues
Service
My.utilita.co.uk Outage Locations
Location
Reports
Last Reported
Wallasey, England, GB
24
8 days ago
Glasgow, Scotland, GB
1
1 months ago
Mamak, Ankara, TR
1
1 years ago
Bayraklı, İzmir Province, TR
1
1 years ago
Are you experiencing issues with My.utilita.co.uk right now?
Is my.utilita.co.uk not working for you? If you are having issues with My.utilita.co.uk, please use one of the options below to report a problem with the service
my.utilita.co.uk website response status history
Date and Time
Response Time
Status Code
Dec 09, 2025 - 17:14
1.74 ms.
200
Dec 09, 2025 - 03:28
1.5 ms.
200
Dec 08, 2025 - 19:57
1.47 ms.
200
Dec 08, 2025 - 09:27
0.88 ms.
200
Dec 08, 2025 - 03:55
0.9 ms.
200
Dec 06, 2025 - 23:39
0.92 ms.
200
Dec 06, 2025 - 10:35
0.86 ms.
200
This table shows the my.utilita.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If My.utilita.co.uk is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if my.utilita.co.uk is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Wallasey, United Kingdom • 8 days ago
Not working the app
Daren
Farnborough, United Kingdom • 29 days agotheres a error 400,
We're sorry, something went wrong and we can't process your request. We have been notified of this error.
Tracy
Shrewsbury, United Kingdom • 4 months agoI cant sign in to my account, it says pick either phone or email to send verification code but when I pick one it doesn't do anything, there's no select button so cannot sign in
Mary
Walton on Thames, United Kingdom • 4 months agoFor at least 12 hrs not no updates on the utilita app balance I can't transfer credit because of it and now annoyed. I've moved the smart meter closer to the meters and WiFi, I've reset the smart meter and WiFi I've even deleted the app on my phone and reinstalled it. Still not showing any change. This is a disabled residence there is equipment that needs to stay on constantly. I need to know the balace and be able to top up or move credit and I can't!
Jayne Bourne
Dudley, United Kingdom • 6 months agoI am not being sent a code to be able to login and top up
William Longhurst
Stoke-on-Trent, United Kingdom • 6 months agoI CANNOT TOP UP ON MY ELECTRIC IT KEEPS TELLING ME IT WAS UNSUCCESSFUL
Jp Yates
Sheffield, United Kingdom • 9 months agoapp not working
C
Darlington, United Kingdom • 10 months agoPayment is down
E
Basildon, United Kingdom • 10 months agoApp isn't working, trying to transfer credit to anothe meter and it's taking hours
Sharon
Coventry, United Kingdom • 10 months agoMy utillita app isn’t working so I’m not able to top up
Sharon
Coventry, United Kingdom • 10 months agoMy utillita app isn’t working so I’m not able to top up
mr hill
Sheffield, United Kingdom • 1 years agoutilita app not working spoke to customer services,
no problems they say.
so why cant i log in or top up even in guest mode ??
Jamie
Southwark, United Kingdom • 1 years agoApp and website down no supply
Nicholas Kelly
Stroud, United Kingdom • 1 years agoMy app only shows updated terms when I press accept cant get mainapp
Anonymous
Hackney, United Kingdom • 1 years agoWebsite and app showing Error 17 on all devices used. Not able to login or top up.
Emma yates
Mamak, Turkey • 1 years agoI can not get on the app to see how much i have left
Birmingham, United Kingdom • 1 years ago
Always down
Dan brown
Northampton, United Kingdom • 1 years agoNo power at home. App not working and no-one is answering the phone
Sunbury-on-Thames, United Kingdom • 1 years ago
Website not working // Guest payment site not working