Is my.utilita.co.uk down - April, 2025?

My.utilita.co.uk Outages and Status
my.utilita.co.uk Logo

My.utilita.co.uk is a convenient online platform in the UK that enables users to manage their Utilita Energy account with ease. The straightforward interface allows customers to get updates on energy usage, payments, and top-ups. In addition, users have the ability to submit meter readings, view their bills, and make changes to personal details securely. It's a practical tool that enhances the customer experience in energy consumption and management.

Last check: Just Now |

URL Checked:

https://my.utilita.co.uk/login

Last Down:

not recently

Response Time:

0.62 ms.

my.utilita.co.uk outages reported by users in the last 24 hours

No My.utilita.co.uk problems reported in the last 24 hours

Created with Raphaël 2.1.003691223:0021:0019:0017:0015:0013:0011:0009:0007:0005:0003:0001:00
No outages reported

This chart shows the number of My.utilita.co.uk outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent My.utilita.co.uk User Reports

Check out the latest user reports on My.utilita.co.uk, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    Feb 14, 2025 - 18:21

    A visitor from Sheffield, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Jan 31, 2025 - 23:07

    A visitor from Chester-le-Street, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Jan 22, 2025 - 01:58

    A visitor from Darlington, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Jan 21, 2025 - 22:58

    A visitor from Coventry, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Nov 28, 2024 - 12:25

    A visitor from Sheffield, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Oct 04, 2024 - 10:18

    A visitor from City of Westminster, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Oct 02, 2024 - 10:37

    A visitor from Southwark, United Kingdom has reported a problem with General Issues

Join My.utilita.co.uk Discussion

Suggestions? Issues? Outages?
Please share your My.utilita.co.uk experience with other users around the globe.

GB Flag Icon

Jp Yates

Sheffield, United Kingdom • 1 months ago

app not working

GB Flag Icon

C

Darlington, United Kingdom • 2 months ago

Payment is down

GB Flag Icon

E

Basildon, United Kingdom • 2 months ago

App isn't working, trying to transfer credit to anothe meter and it's taking hours

GB Flag Icon

Sharon

Coventry, United Kingdom • 2 months ago

My utillita app isn’t working so I’m not able to top up

GB Flag Icon

Sharon

Coventry, United Kingdom • 2 months ago

My utillita app isn’t working so I’m not able to top up

GB Flag Icon

mr hill

Sheffield, United Kingdom • 4 months ago

utilita app not working spoke to customer services,
no problems they say.
so why cant i log in or top up even in guest mode ??

GB Flag Icon

Jamie

Southwark, United Kingdom • 6 months ago

App and website down no supply

GB Flag Icon

Nicholas Kelly

Stroud, United Kingdom • 7 months ago

My app only shows updated terms when I press accept cant get mainapp

GB Flag Icon

Anonymous

Hackney, United Kingdom • 7 months ago

Website and app showing Error 17 on all devices used. Not able to login or top up.

TR Flag Icon

Emma yates

Mamak, Turkey • 8 months ago

I can not get on the app to see how much i have left

GB Flag Icon

Birmingham, United Kingdom • 9 months ago

Always down

GB Flag Icon

Dan brown

Northampton, United Kingdom • 9 months ago

No power at home. App not working and no-one is answering the phone

GB Flag Icon

Sunbury-on-Thames, United Kingdom • 10 months ago

Website not working // Guest payment site not working

Most common My.utilita.co.uk problems reported by users

71%

General Issues

29%

Service

My.utilita.co.uk Outage Locations

Location

Reports

Last Reported

GB Flag Icon

Sheffield, England, GB

15

1 months ago

TR Flag Icon

Mamak, Ankara, TR

1

8 months ago

TR Flag Icon

Bayraklı, İzmir Province, TR

1

9 months ago

Are you experiencing issues with My.utilita.co.uk right now?

Is my.utilita.co.uk not working for you? If you are having issues with My.utilita.co.uk, please use one of the options below to report a problem with the service

my.utilita.co.uk website response status history

Date and Time

Response Time

Status Code

Apr 09, 2025 - 09:07

0.62 ms.

200

Apr 08, 2025 - 21:19

0.63 ms.

200

Apr 08, 2025 - 10:29

0.65 ms.

200

Apr 05, 2025 - 20:37

0.65 ms.

200

Apr 04, 2025 - 15:16

0.62 ms.

200

Apr 04, 2025 - 06:21

0.63 ms.

200

Mar 31, 2025 - 07:01

0.64 ms.

200

This table shows the my.utilita.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If My.utilita.co.uk is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if my.utilita.co.uk is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Rate your experience with My.utilita.co.uk uptime performance over the last 30 days

Rating: 0, Votes: 0

Frequently Asked Questions

We have recently sent browser requests to My.utilita.co.uk and it's up and running with status code 200 (UP) and a response time of 0.62 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using My.utilita.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:

  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.
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