Is Morrisons down - May, 2024?

Morrisons Outages and Status
Morrisons Logo

Morrisons is a British supermarket chain that specialises in providing fresh food and groceries to customers. It offers a wide variety of products, ranging from fresh produce to ready-made meals, as well as a large selection of alcohol, health and beauty products. The company has stores throughout the UK, as well as online shopping and delivery options.

Morrisons outages reported by users in the last 24 hours

No Morrisons problems reported in the last 24 hours

This chart shows the number of Morrisons outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Morrisons Outage Locations

Location

Reports

Last Reported

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Nottingham, England, GB

368

8 days ago

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Alexandria, Scotland, GB

27

1 months ago

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Pontypridd, Wales, GB

27

1 months ago

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Enniskillen, Northern Ireland, GB

5

5 months ago

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, ,

9

ago

Most common Morrisons problems reported by users

73

Order Tracking

10

Payments

12

App not working

5

I am unable to edit my order that is due for delivery tomorrow

Are you experiencing issues with Morrisons right now?

Is morrisons.com not working for you? If you are having issues with Morrisons, please use one of the options below to report a problem with the service

General Tips to Fix an Morrisons.com

  • Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join Morrisons Discussion

Suggestions? Issues? Outages?
Please share your Morrisons experience with other users around the globe.

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Don Moffat

Bristol, United Kingdom 1 week ago

Continuous "We're busy try late message" various times over past two days.

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W Pemberton

Bromsgrove, United Kingdom 1 week ago

Can’t book a slot

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jean Cowley

Didcot, United Kingdom 1 week ago

Tried for 3 days now to get a delivery slot...just keeps buffering round the little lorry.......Never happened before..Tried other devices..still the same.

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Telford, United Kingdom 1 week ago

website not working

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M Burrows

Nottingham, United Kingdom 1 week ago

Cannot book a slot for delivery, tried now for 2 days.

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Birmingham, United Kingdom 2 weeks ago

trying several times now in a hour now 8.00 pm 13/04/24 still can`t get on completed buying booked a delivery now cant get back on to pay surely not many buying on a sat night , there system broke

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Ncki Dickinson

Leighton Buzzard, United Kingdom 4 weeks ago

two weeks of message popping up "site too busy" then thrown out

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Michelle

Welling, United Kingdom 1 month ago

For over a week the website won't work I can get so far then it says it is busy and to reload which comes up continuously making it unable to check out.

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Karen Forbes

Dover, United Kingdom 1 month ago

they keep kicking me off when shopping due to being very busy.
this has been happening for a couple of weeks now

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CM

Stoke-on-Trent, United Kingdom 1 month ago

Not able to get More card details online

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chris henderson

Rochdale, United Kingdom 1 month ago

website not available again

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Graham Peters

Leeds, United Kingdom 1 month ago

We are experiencing heavy demand. This notice has been there for the best part of an hour whilst I am trying to edit my order. Thursday 1.30pm Busy? I don't think so

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Carl

Pontypridd, United Kingdom 1 month ago

Unable to check out.

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Bolton, United Kingdom 1 month ago

Get bad request when trying to order groceries

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London, United Kingdom 1 month ago

error code 400

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KERRY ROCHE

Witham, United Kingdom 1 month ago

UNABLE TO CHECKOUT 07/03/24

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Sonia Reddie

Ipswich, United Kingdom 1 month ago

Something went wrong message when trying to checkout

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Caistor, United Kingdom 1 month ago

site showing blanks....

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Cullompton, United Kingdom 1 month ago

It has not been possible to edit my order for tomorrow for the last 4 hours.

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Norma Birks

Nottingham, United Kingdom 1 month ago

Can login but everything greyed out. Cannot sign out. The problem was there yesterday, I phoned Customer service and they confirmed there was a problem, "please try later". It's still not working today.

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C Blake

Plymouth, United Kingdom 1 month ago

Unable to place an online order. Tried several times yesterday eve and today.

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Robert Saunders

Stratford-upon-Avon, United Kingdom 1 month ago

couldn't add to my order yesterday for today's delivery. Can't book next delivery

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Rochester, United Kingdom 1 month ago

Order not allowing you to edit it.

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Banchory, United Kingdom 1 month ago

Aberdeenshire site is down

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Nottingham, United Kingdom 1 month ago

cannot edit my online shopping to add to it before delivery. Checkout buttons not working either

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P Webber

Nottingham, United Kingdom 1 month ago

Can Login - normal view will not display photos of anything - everything slow - cannot access account drop down - so cannot correctly logout. Page will refresh but to same status. Was working correctly within last 24 hours as I palced a web order for delivery.

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Anne Cox

Birmingham, United Kingdom 1 month ago

I am unable to edit my outstanding order

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Mrs Felicity A Brown

Sidmouth, United Kingdom 1 month ago

I cannot log out or see any items in online shopping on my laptop. Cannot book a slot and pictures of goods are blank. Trying to order for click and collect in Tiverton. Have had to order from mobile App.

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Hazel Fuller

Helston, United Kingdom 1 month ago

Website not working. Trying to alter delivery slot Bodmin store. Tried several times today and getting nowhere

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Sheffield, United Kingdom 1 month ago

It’s not working !!!!!

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David myall

Grimsby, United Kingdom 1 month ago

App stopped working and main site not working either

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Denny, United Kingdom 1 month ago

Online shopping not working after signing in

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Patricia Nuttall

Bury, United Kingdom 2 months ago

When I try to log in bad error keeps coming up and I can’t get on line to place my order

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Sharoncain8@gmail.com

Walsall, United Kingdom 2 months ago

Halfway doing my online shopping I get a bad error which I can't get rid of to do my shopping

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Summerie

Leominster, United Kingdom 2 months ago

Error code is happening too often now ...

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Birmingham, United Kingdom 2 months ago

Keeps showin a 'Bad request'

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Donna Young

Pontefract, United Kingdom 2 months ago

Why am I constantly getting the message bad request. I can't secure a slot or complete shopping..this has happened constantly yet I've updated the app

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Birmingham, United Kingdom 2 months ago

Bad request keeps coming up

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Birmingham, United Kingdom 2 months ago

It comes up bad request when I try to check out

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Chrissy

Derby, United Kingdom 3 months ago

The website displays a bad request error code 400.

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Lynne

Coventry, United Kingdom 3 months ago

Can’t access website or my account from my iPad. Keeps saying bad request 400

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Hornsey, United Kingdom 3 months ago

Error 400 Bad Request

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Bd

Reading, United Kingdom 3 months ago

400 bad request

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Mike Philpotts

London, United Kingdom 3 months ago

Bad Request issue

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Jenny

Bourne End, United Kingdom 3 months ago

Bad request 400 is displayed - cannot order anything..

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Nottingham, United Kingdom 3 months ago

400 bad request error when trying to check out

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Charlotte

Gravesend, United Kingdom 3 months ago

Bad request pops up always evening times

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Tom

Derby, United Kingdom 3 months ago

Error 400 when accessing checkout

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Stephi

London, United Kingdom 3 months ago

Trying to add items to my basket and keep getting a 400 Bad Request

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London, United Kingdom 4 months ago

Card payment not accepted after trying several different cards all with monies available.

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Liverpool, United Kingdom 4 months ago

Error 400 message

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Barbara Woods

Manchester, United Kingdom 4 months ago

can;t edit or view orders ; Bad Request
Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

Additionally, a 400 Bad Request error was encountered while trying to use an Error Document to handle the request.

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Glen

Coalville, United Kingdom 4 months ago

Can not check out on site after updating shopping order

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Jodi

Oldbury, United Kingdom 4 months ago

Website not loading its saying bad request

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Tony

Birmingham, United Kingdom 4 months ago

App will not open, even staff tried.

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Anne Campbell

Johnstone, United Kingdom 4 months ago

Website won’t let me add a payment card

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Ronnie Tylef

Havant, United Kingdom 4 months ago

500 internal error when adding payment card

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Brighton, United Kingdom 5 months ago

I have items in my basket trying to checkout keeps saying bad server

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Margaret Susan Thomas

Blackwood, United Kingdom 5 months ago

Unable to finish my checkout on my online order still waiting to hear from head office

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Fleet, United Kingdom 5 months ago

HTTP STATUS 400 - BAD REQUEST

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Kevin

Darlington, United Kingdom 5 months ago

Morrisons online app is down. Been told by customer service.

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Pinky

Birmingham, United Kingdom 5 months ago

Error 400 after payment

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Michael

Glasgow, United Kingdom 5 months ago

Bad 404 error after payment screen

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Enniskillen, United Kingdom 5 months ago

Error code appearing, after approving transaction with bank.

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Ann Buffham

Wisbech, United Kingdom 5 months ago

I keep getting HTTP status-400- bad request

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Ian

Worthing, United Kingdom 5 months ago

Http error 400 code when trying to make payment via the app

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Alfreton, United Kingdom 5 months ago

400 error

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Geoff Brennan

Stoke-on-Trent, United Kingdom 5 months ago

Cannot amend order due tomorrow No information from Morrisons

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Johnson

Portsmouth, United Kingdom 5 months ago

I have been trying to check out all day

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Sue Connor

Castleford, United Kingdom 5 months ago

Status 400 bad request coming up at check out

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Ellen Messingham

Knaresborough, United Kingdom 5 months ago

Getting message HTTP Status 400 - Bad Request when attempting to place order. Been trying on and off all day on different devices and different bank cards

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Manchester, United Kingdom 5 months ago

Getting a 'status 400 - bad request' when trying to pay for a delivery of groceries

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Helen Langford

Hereford, United Kingdom 5 months ago

400 bad request

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Claire

Dronfield, United Kingdom 5 months ago

Error 400 won't let me checkout

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AW

Newcastle upon Tyne, United Kingdom 5 months ago

Http 400 error after putting code from
Bank in

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York, United Kingdom 5 months ago

Can’t pay

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Andrew Wilson

Witney, United Kingdom 5 months ago

Can't access or login

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Martin

Ware, United Kingdom 5 months ago

Repeated 400 Bad Request, despite clearing cache and cookies. Reproducible on Safari, Chrome and Firefox on Mac, Windows and Android.

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Julia Adams

Norwich, United Kingdom 5 months ago

Bad request 400 message.
Morrison's Stratford upon Avon.

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Dove

Leeds, United Kingdom 5 months ago

400 bad request was encounted
And
Apache server at ssl_decrypter_mwww port 443

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Dg

Swindon, United Kingdom 5 months ago

Website is not working

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Addlestone, United Kingdom 5 months ago

I get a bad request page when I try to login

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cherry kirton

Wellingborough, United Kingdom 6 months ago

i can't log in

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Paul

Nuneaton, United Kingdom 6 months ago

Every page gives:
Bad Request
Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

Additionally, a 400 Bad Request error was encountered while trying to use an ErrorDocument to handle the request.

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Paula

Manchester, United Kingdom 6 months ago

Won't let me login even with saved password and email

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Barbara Peel

South Shields, United Kingdom 6 months ago


I am trying to update my order for Monday, keep being put in a queue but then refused entry to website

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Southwark, United Kingdom 6 months ago

permanently in queue to access site

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Eva

Saltburn-by-the-Sea, United Kingdom 6 months ago

the same as others, in the queue and cut off

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Helen Padwick

East Leake, United Kingdom 6 months ago

Put in a queue to access on line and then flicks out
Want to do an online shop

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Susan

Mansfield, United Kingdom 6 months ago

Put in a queue then reverts back to being put in a queue

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AlisonM

Huddersfield, United Kingdom 6 months ago

Website says it's very busy and you're in a queue. You get to the front of the said queue and you get rejected - so have to do the same thing again. Been happening all morning 19/10/23

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J brass

Hackney, United Kingdom 6 months ago

Currently in queue followed by rejected queue number. Many times

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Peter Jones

Llantwit Major, United Kingdom 6 months ago

Morrisions are placing you in a queue due to a high volume of customers - but, when you get to the front of the queue, it states that you have a rejected queue number and puts you back at the beginning of the queue.

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John Ward

Rochester, United Kingdom 6 months ago

Trying to access acc. put in queue than rejected only to start again with same result.

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DH

Manchester, United Kingdom 6 months ago

Can't access site

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Birkenhead, United Kingdom 6 months ago

Won't load checkout

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Gillian Owen

Whitehaven, United Kingdom 6 months ago

keeps telling me my passs word is wrong but it isn't.

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Susan Willock

Camberley, United Kingdom 6 months ago

Still unable to place order at checkout

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C Messam

London, United Kingdom 7 months ago

It says that the website is experiencing issues and been waiting in a queue for at least half hour.

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Hilary

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

Won't let me do anything on the website, or log out

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Debbie Powis

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

I can't make an order. On my phone or my lap top. Simple things like milk it just says can't be found.

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Chris

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

Unable to checkout and I’m going to lose my time slot

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mdb

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

error " oops something went wrong on" checkout?

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Brenda Joan Munday

Bedford, United Kingdom of Great Britain and Northern Ireland 7 months ago

very desperate. Have covid. Want to cancel order but
unable to.since I had no confirmation email.

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Manchester, United Kingdom of Great Britain and Northern Ireland 7 months ago

morrisons site down

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m brewer

Llanbrynmair, United Kingdom of Great Britain and Northern Ireland 7 months ago

cant logon to website

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Sue Hodgson

Tattershall Thorpe, United Kingdom of Great Britain and Northern Ireland 7 months ago

I cannot get morrisons up on my computer but i managed to get an order on my I pad but my omputor wont even put the site up but it is working for everything else accept morrisons

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Diane Moon

Middlesbrough, United Kingdom of Great Britain and Northern Ireland 7 months ago

Cannot get into website at all

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Linda Milk

Walton le Dale, United Kingdom of Great Britain and Northern Ireland 7 months ago

I am unable to get onto Morrison's online shopping. I keep getting the message 'This Page Isn't Working.' This is followed by "groceries.store.morrisons.com" redirected you too many times

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Nigel Curtis

Ballyclare, United Kingdom of Great Britain and Northern Ireland 7 months ago

I cannot gain acessto your Website

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Mrs Judith Weaver

Stirling, United Kingdom of Great Britain and Northern Ireland 7 months ago

I am trying to log in to place an order but am not able to . This page is not available keeps coming up.

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London, United Kingdom of Great Britain and Northern Ireland 7 months ago

Unable to open online shopping.

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yvette du laney-brown

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

not been able to view site for over 3 days|

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John Brewin

Swindon, United Kingdom of Great Britain and Northern Ireland 7 months ago

I have been unable to bring up the Morrisons Groceries Online Ordering website for home4 deliveries since yesterday evening, The message 'This site cannot be reached just now' appears. This is the first time at least three years that I have experienced this problem - other website problems yes, but I have always been able to log in to the M authentication website.

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Alwena Owen

Ballymena, United Kingdom of Great Britain and Northern Ireland 7 months ago

Message says 'this page isnt working' since for last 3 days

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F

, 7 months ago

Still down, a whole week long outage

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ron

, 7 months ago

can not access the site

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Lynne Auburn

, 7 months ago

Unable to log into on line shopping

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anne seddon

, 7 months ago

cannot access web page

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Daniel

Southampton, United Kingdom of Great Britain and Northern Ireland 7 months ago

Unable to even load the site

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anne seddon

Birmingham, United Kingdom of Great Britain and Northern Ireland 7 months ago

unable to get on your online shopping

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James

Distington, United Kingdom of Great Britain and Northern Ireland 7 months ago

Won’t load just flashing address bar

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tim bellwood

York, United Kingdom of Great Britain and Northern Ireland 7 months ago

safari wont load website , says it cant handle more than 20 redirections at once

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j andrews

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

still trying to place an order. No access to the website

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Ann

Carluke, United Kingdom of Great Britain and Northern Ireland 7 months ago

cannot get into Morrison's groceries to edit my order

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Corinne

Bournemouth, United Kingdom of Great Britain and Northern Ireland 7 months ago

Tried to get into the site several days running on different devices, states redirected too many times.
I shop not only for myself but my parents both in their nineties.

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F

Liverpool, United Kingdom of Great Britain and Northern Ireland 7 months ago

Hasnt been working for a whole week now. They need better IT/web guys

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julie

Colchester, United Kingdom of Great Britain and Northern Ireland 7 months ago

online web is not working

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a mitchell

Eastleigh, United Kingdom of Great Britain and Northern Ireland 7 months ago

unable to log in tries to re-direct but fails.

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Derek Scarroth

Sheffield, United Kingdom of Great Britain and Northern Ireland 7 months ago

Website down - "website unavailable at the moment" been down for at least 2 hours.

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Sue

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

The Grocery site is inaccessible.

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janet andrews

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

cannot log in or find the reason why?. can this not be explained to customers?

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caro

Hoveringham, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can't load the groceries/online shopping page. other pages like occasions food load up but no online shopping available

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David Tugwell

Fernhurst, United Kingdom of Great Britain and Northern Ireland 7 months ago

unable to connect to website

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Susan roberts

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can't get onto site to amend my delivery for tomorrow,I have been trying for hours. 8September 2023

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Mr Martin J Wilson

Trent, United Kingdom of Great Britain and Northern Ireland 7 months ago

wont load

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Manchester, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can’t access website

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janet andrews

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

I cannot get on to the website or log in

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Elizabeth Duckenfield

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

I can't log in to my account as it says that I have been redirected too many times even when I only try once!

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Mark

Nottingham, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can't hit morrisons grocery site at all

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Mrs Veronica Ansley

Luston, United Kingdom of Great Britain and Northern Ireland 7 months ago

I Have not been able to place an order for the last three days..Do you known when your site will be up and running?

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Janet Andrews

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

unable to log into Morrisons online shopping

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Margaret Anne Hopkins

Cardiff, United Kingdom of Great Britain and Northern Ireland 7 months ago

I have ordered on line i cant get to check out to pay

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Brenda Harris

Barking, United Kingdom of Great Britain and Northern Ireland 7 months ago

Still down , Can't do my order grrrrr

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stephen laing

Hirst, United Kingdom of Great Britain and Northern Ireland 7 months ago

website is down in morpeth area

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AB

Cambridge, United Kingdom of Great Britain and Northern Ireland 7 months ago

cant log in. It says to try deleting cookies. Cant buy cookies cos I cant get in. Seriously though, I cant log in

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Judi

Basingstoke, United Kingdom of Great Britain and Northern Ireland 7 months ago

Have not been able to get onto website for 3 days now. Wanted to place an order but had to go elsewhere. Have midweek delivery pass which cannot use this week due to these problems

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Christine Melrose

Leeds, United Kingdom of Great Britain and Northern Ireland 7 months ago

Won't let me log in message appears as site not working due to too many redirections

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F

Liverpool, United Kingdom of Great Britain and Northern Ireland 7 months ago

Shockingly poor

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David William Pluck

Peterborough, United Kingdom of Great Britain and Northern Ireland 7 months ago

Can not log on to online site

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john smith

Camelon, United Kingdom of Great Britain and Northern Ireland 7 months ago

cannot use my web site

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Gwyneth Gore

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

Cannot log on to the website to make an order

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John Robert Irving

North Shields, United Kingdom of Great Britain and Northern Ireland 7 months ago

why is the website not working. i am elderly and cannot order my food

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Pauline bethell

Durham, United Kingdom of Great Britain and Northern Ireland 7 months ago

Won't let me log in to place an order saying Morrison's have redirected me to many times ...never had a problem like this before ....need to do my weekly order

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Wendy Blease

Walton le Dale, United Kingdom of Great Britain and Northern Ireland 7 months ago

Tried several times this morning - cleared all cookies and search history still no luck!

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BillB

Newport, United Kingdom of Great Britain and Northern Ireland 7 months ago

Not redirecting after logging in.

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Dee

Swansea, United Kingdom of Great Britain and Northern Ireland 7 months ago

Unable to access website

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john ward

York, United Kingdom of Great Britain and Northern Ireland 7 months ago

having no look logging in

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john grant

Plymouth, United Kingdom of Great Britain and Northern Ireland 7 months ago

can not get webb site to work online

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Miss Valerie R Sturges

Nottingham, United Kingdom of Great Britain and Northern Ireland 7 months ago

when will morrisons website be up and running

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Julian Wysocki

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

page not redirecting properly

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Dalia Affara

Newport, United Kingdom of Great Britain and Northern Ireland 7 months ago

I wanted to go online and book a delivery slot but failed to be able to several times!

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Bridgwater, United Kingdom of Great Britain and Northern Ireland 7 months ago

Won't load

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WILLIAM MCKAIN

Worcester, United Kingdom of Great Britain and Northern Ireland 7 months ago

The access to Grocery online has been down all day . It means I havent been able to amend my delivery for tomorrow . Lets hope deliveries are being made . I tried messaging on facebook , its been put in a qieue . very poor service

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D Williams

Swansea, United Kingdom of Great Britain and Northern Ireland 7 months ago

Received text stating online order was delayed. Could not give ETA. Tried phoning number for customer services but gave up after 40 minutes. Automated message suggested logging on to website. However, the website has been down for several hours.

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john robertson

Hartlepool, United Kingdom of Great Britain and Northern Ireland 7 months ago

Unable to access website to order weekly shop. No information sent to regular user.

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Exeter, United Kingdom of Great Britain and Northern Ireland 7 months ago

keep getting a too many redirects error. only on morissons website

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Chris

Salisbury, United Kingdom of Great Britain and Northern Ireland 7 months ago

It won't open at all

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jaytee

Kea, United Kingdom of Great Britain and Northern Ireland 7 months ago

still not fixed, cannot get past groceries.morrisons.com redirected you too many times.
Try clearing your cookies.

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c.w

Portsmouth, United Kingdom of Great Britain and Northern Ireland 7 months ago

cannot get onto morrisons groceries

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Susan Hawkes

London, United Kingdom of Great Britain and Northern Ireland 7 months ago

First order for Click & Collect. Error message at checkout.

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Tracey

Balderton, United Kingdom of Great Britain and Northern Ireland 7 months ago

Cannot log into site
Says redirected too many times!

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jan

Kea, United Kingdom of Great Britain and Northern Ireland 7 months ago

cannot login, get recaptcha several times and then it states cannot get in

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joan warner

Maidenhead, United Kingdom of Great Britain and Northern Ireland 7 months ago

it keeps saying unable to use page right now.suggests i remove cookies.i dont know hpw to do this!!

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clive williamson

London, United Kingdom of Great Britain and Northern Ireland 8 months ago

why cant i log in

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Catherine Neilson

Abbotsford, United Kingdom of Great Britain and Northern Ireland 8 months ago

Haven't been able to checkout sine Friday

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Diane Hagan

Wells-next-the-Sea, United Kingdom of Great Britain and Northern Ireland 8 months ago

Spent all evening trying to check out!

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Pam

Warrington, United Kingdom of Great Britain and Northern Ireland 8 months ago

Unable to check out on party order food

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Sylvia Michael

Soham, United Kingdom of Great Britain and Northern Ireland 8 months ago

Unable to check out.

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Dajarelli

Sheffield, United Kingdom of Great Britain and Northern Ireland 8 months ago

Had a delivery 3 days ago and order still says payment pending even though payment authorised by bank. Can't order for next week until issue sorted but nobody answers the phone. Tesco here we come!

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jules

Dowsby, United Kingdom of Great Britain and Northern Ireland 9 months ago

cannot checkout. Cannot get past the click and collect option

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Audrey Boyd

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

check out is not letting me check out

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Helen

Sutton on Sea, United Kingdom of Great Britain and Northern Ireland 9 months ago

Got a delivery tommorow
App doesent work. It will not update my details. Says try again later.
The Web page will not let me log on says it also cannot update my details .

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Trent, United Kingdom of Great Britain and Northern Ireland 9 months ago

Won't check out!

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Hermione Edwards

Reading, United Kingdom of Great Britain and Northern Ireland 9 months ago

Can’t check out my grocery order for Thursday.

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Frequently Asked Questions

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.

If you are experiencing slow performance while using Morrisons.com, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.