Is lner.co.uk down - January, 2026?
LNER.co.uk is the official website for London North Eastern Railway (LNER), a major train operator in the UK. It functions as a one-stop platform for booking tickets, obtaining travel information, and planning journeys. The site is informative, user-friendly, with a clean layout for easy navigation. It also uses real-time updates to keep passengers informed about train schedules and any delays, ensuring a smoother travel experience.
URL Checked:
https://www.lner.co.uk:443/
Last Down:
not recently
Response Time:
1.55 ms.
lner.co.uk outages reported by users in the last 24 hours
No Lner problems reported in the last 24 hours
This chart shows the number of Lner outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Lner User Reports
Check out the latest user reports on Lner, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Jan 05, 2026 - 12:59A visitor from Hackney, United Kingdom has reported a problem with General Issues
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Jan 05, 2026 - 09:54
A visitor from Wallsend, United Kingdom has reported a problem with General Issues
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Dec 30, 2025 - 00:04
A visitor from Manchester, United Kingdom has reported a problem with Service
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Dec 30, 2025 - 00:03
A visitor from Manchester, United Kingdom has reported a problem with General Issues
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Dec 09, 2025 - 20:45
A visitor from Weston-super-Mare, United Kingdom has reported a problem with General Issues
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Nov 18, 2025 - 14:27
A visitor from City of London, United Kingdom has reported a problem with General Issues
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Sep 30, 2025 - 23:48
A visitor from Glasgow, United Kingdom has reported a problem with General Issues
Join Lner Discussion
Suggestions? Issues? Outages?Please share your Lner experience with other users around the globe.
Most common Lner problems reported by users
General Issues
Service
Lner Outage Locations
Location
Reports
Last Reported
Hackney, England, GB
33
18 days ago
Glasgow, Scotland, GB
3
3 months ago
Are you experiencing issues with Lner right now?
Is lner.co.uk not working for you? If you are having issues with Lner, please use one of the options below to report a problem with the service
lner.co.uk website response status history
Date and Time
Response Time
Status Code
Jan 23, 2026 - 19:49
1.55 ms.
200
Jan 23, 2026 - 12:48
1.55 ms.
200
Jan 22, 2026 - 21:46
1.53 ms.
200
Jan 22, 2026 - 08:37
2.08 ms.
200
Jan 22, 2026 - 02:28
2.08 ms.
200
Jan 21, 2026 - 21:14
2.76 ms.
200
Jan 21, 2026 - 16:12
2.09 ms.
200
This table shows the lner.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Lner is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if lner.co.uk is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Cathy
Hackney, United Kingdom • 18 days agoI can't make a payment for my tickets
Manchester, United Kingdom • 24 days ago
Unable to purchase a ticket
lauren
Weston-super-Mare, United Kingdom • 1 months agoit wont let me pay for a change in reservation ticket
M Bell
City of London, United Kingdom • 2 months agoUnable to make payment online for tickets. Called customer service who confirmed the payment part of the website is down.
Tom Sonoro
Glasgow, United Kingdom • 3 months agohttps://www.lner.co.uk/failover/index.html
Shows "We're making improvements". No login available.
Mike
Stamford, United Kingdom • 4 months agoNot working
Jan Shortt
Hebburn, United Kingdom • 4 months agoI am not able to access my account to use my flexible ticket for 17 September. How can I change the time of the train I wish to use that day.
London, United Kingdom • 4 months ago
Cannot use
Phil Slade
Peterborough, United Kingdom • 4 months agoCannot get through
Leeds, United Kingdom • 4 months ago
App has not been working since 25/8/2025. Reinstalling or switching phone off and on are not helping
Ted scott
Leeds, United Kingdom • 4 months agoWhy is the Lner app down
Leeds, United Kingdom • 4 months ago
Why is the Lner app down
Edward Scott
Leeds, United Kingdom • 4 months agoMy Lner app is not responding
Maz
Nottingham, United Kingdom • 4 months agoApp not working
Nottingham, United Kingdom • 4 months ago
App not working
Nottingham, United Kingdom • 4 months ago
App not working
Whitley Bay, United Kingdom • 4 months ago
App won’t open
Neill Campbell
Royston, United Kingdom • 4 months agoThe LNER mobile app for iPhone is not working (midday 29 Aug 2025)
Royston, United Kingdom • 4 months ago
The LNER mobile app for iPhone is not working (midday 29 Aug 2025)
Angela
Lambeth, United Kingdom • 4 months agoTwice now, last week and this my app is not registering tickets bought, not perks... what's going on????
Bob Nicol
Newtonmore, United Kingdom • 4 months agoApp freezes on iOS 18.6.2
Stockton-on-Tees, United Kingdom • 4 months ago
App not opening
H McLeod
Southwark, United Kingdom • 5 months agoCan't get on the website, nor the app, and am getting notifications of trains I booked on last week!
Wigan, United Kingdom • 5 months ago
App will not open and receiving train delayed messages from previous booking’s
Derby, United Kingdom • 5 months ago
something's gone wrong each time try to buy tickets
amanda
Nottingham, United Kingdom • 6 months agonot accepting payments
Elaine
Croydon, United Kingdom • 7 months agoWon't allow me to continue with booking tickets for 3 days time. Says I've encountered an error LNER may not be aware of.
C Hinchliffe
London, United Kingdom • 7 months agoi keep getting payment failedtry again i have tried various cards but same outcome
David Walsh
Lincoln, United Kingdom • 8 months agobooked tickets
Payment taken (confirmed by bank)
No e-tickets
Journey shows on app as booked and paid
No passenger assist confirmation
Peter McCormack
Balham, United Kingdom • 8 months agoBeing trying to buy a ticket for two days - always says there is some technical problem.
Andrew Muirhead
London, United Kingdom • 9 months agoCant book a train, won't gp past continue button when ticket selected.
A M Falconer
Edinburgh, United Kingdom • 9 months agoUnable to purchase tickets for newly released dates as website says it has encountered a problem. Been trying for two days, same message always comes up.