Is schuh.co.uk down - April, 2026?
Schuh.co.uk is an online retail store that specializes in footwear. It offers a wide range of shoes for men, women, and children from top brands around the world. Customers can browse through a wide variety of styles and sizes to find the perfect footwear for their needs. The website also features exclusive collections, sale items, and helpful customer service.
URL Checked:
https://www.schuh.co.uk/
Last Down:
not recently
Response Time:
1.8 ms.
schuh.co.uk outages reported by users in the last 24 hours
No Schuh problems reported in the last 24 hours
This chart shows the number of Schuh outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Schuh User Reports
Check out the latest user reports on Schuh, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Mar 27, 2026 - 16:23A visitor from Mansfield, United Kingdom has reported a problem with Checkout
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Feb 27, 2026 - 20:57
A visitor from Hull, United Kingdom has reported a problem with Checkout
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Feb 25, 2026 - 16:11
A visitor from Nottingham, United Kingdom has reported a problem with Checkout
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Dec 16, 2025 - 08:42
A visitor from Manchester, United Kingdom has reported a problem with Checkout
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Nov 18, 2025 - 11:34
A visitor from Gravesend, United Kingdom has reported a problem with Checkout
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Nov 15, 2025 - 22:49
A visitor from Tower Hamlets, United Kingdom has reported a problem with Service
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Nov 13, 2025 - 17:04
A visitor from London, United Kingdom has reported a problem with Service
Join Schuh Discussion
Suggestions? Issues? Outages?Please share your Schuh experience with other users around the globe.
Most common Schuh problems reported by users
General Issues
Service
Checkout
Schuh Outage Locations
Location
Reports
Last Reported
Mansfield, England, GB
176
19 days ago
Hengoed, Wales, GB
5
1 years ago
Falkirk, Scotland, GB
16
1 years ago
Douglas, Douglas, IM
1
2 years ago
San Dimas, California, US
1
2 years ago
Salé, Rabat-Sale-Kenitra, MA
1
2 years ago
Brena Alta, Canarias, ES
1
2 years ago
Catania, Sicilia, IT
1
2 years ago
Alicante, Valenciana, Comunidad, ES
1
2 years ago
, ,
5
ago
Are you experiencing issues with Schuh right now?
Is schuh.co.uk not working for you? If you are having issues with Schuh, please use one of the options below to report a problem with the service
schuh.co.uk website response status history
Date and Time
Response Time
Status Code
Apr 15, 2026 - 17:54
1.8 ms.
200
Apr 15, 2026 - 01:42
1.78 ms.
200
Apr 14, 2026 - 20:28
1.84 ms.
200
Apr 14, 2026 - 14:24
1.76 ms.
200
Apr 14, 2026 - 05:29
1.53 ms.
200
Apr 14, 2026 - 00:24
1.48 ms.
200
Apr 13, 2026 - 14:19
1.52 ms.
200
This table shows the schuh.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Schuh is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if schuh.co.uk is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Hull, United Kingdom • 1 months ago
won’t let me chlwtting us pay
Sand
Manchester, United Kingdom • 5 months agoLogin won’t load
Dan r
City of Westminster, United Kingdom • 5 months agoCan’t access web chat
Kb
Leeds, United Kingdom • 5 months agoUnable to add items to cart
Wayne
Urmston, United Kingdom • 6 months agoCan’t seem too check out they keep saying “oops there’s a problem no payment has been taken “
Laura
Greenford, United Kingdom • 6 months agoCan’t check out or change delivery
Greenford, United Kingdom • 6 months ago
Can’t check out or change delivery
Cami
Madison, United States • 8 months agoCan't add anything to my cart!
K
Dublin, Ireland • 8 months agoNot letting me access basket
Rebecca
Watford, United Kingdom • 9 months agoWont add to basket,
wont filter
just doesnt work
Fulham, United Kingdom • 10 months ago
Managed to login to portal around 3pm now won't log on. Requested forgotten password several times even thought I know the password is correct and nothing is coming through.
Northampton, United Kingdom • 10 months ago
Unable to check out, getting a something went wrong message
Niki
Rishon LeTsiyyon, Israel • 11 months agoI’m not able to add items to my cart
Tay
Liverpool, United Kingdom • 1 years agoUnable to log into website. Many attempts, even changing password and still not working. Saying details even after changing password is incorrect or no details found. Tried using same password to sign up but then saying there’s an account with this information even though trying to log in it’s saying there’s problems.
Cannot access the shopping basket to remove items as when you click on the basket it’s taking me to an error page that’s somethings gone wrong and to click the logo at the top of website.
Tarah
Eastbourne, United Kingdom • 1 years agoWon’t let you sign in. Says no account found.
Guest
Liverpool, United Kingdom • 1 years agoTrying to access website but giving message 'schuh is out of date, please reinstall app and then can't close screen and no app available (android)
Rochester, United Kingdom • 1 years ago
Can't get into website or contact them
Bristol, United Kingdom • 1 years ago
Unable to checkout
Trish
South Shields, United Kingdom • 1 years agoTried several times to checkout but it’s not taking you to payment details. Ordered from Office instead
Oxford, United Kingdom • 1 years ago
can't add items to bag
Carrie
Falkirk, United Kingdom • 1 years agoCant add anything to basket been trying to order items in the last 24hrs but cant
Car
Falkirk, United Kingdom • 1 years agoCant add anytbing to basket or select sizes
Falkirk, United Kingdom • 1 years ago
Cant add anytbing to basket or select sizes
Helen
Birmingham, United Kingdom • 1 years agoCan't add any item to bag.
Amy Reid
Antrim, United Kingdom • 1 years agoNot adding things to basket
Lindsay
Kensington, United Kingdom • 1 years agoWon’t let me add anything to bag
mills
London, United Kingdom • 1 years agoWon’t let anything add to basket or checkout
Damian
Manchester, United Kingdom • 1 years agoImperfects site hasn't been working properly for several days,won't allow link to specific trainers to be opened at times and today wasn't allowing size filter to open.
Lyndzey Brown
Costa Calma, Spain • 1 years agoCan’t add stuff to basket
Lauren
Blackpool, United Kingdom • 1 years agoCannot add anything to bag
Maxwell
Forest Gate, United Kingdom • 1 years agoCan't access anything on site been trying for half hour now
Rachel Richards
London, United Kingdom • 1 years agoCannot login to my account. If I search and item when not logged in and add to my basket says there has been an error. It’s been like this for a few days now and I’m wanting to purchase something
Saint Neots, United Kingdom • 1 years ago
Website down
East Kilbride, United Kingdom • 1 years ago
Can’t add anything to basket
Sheffield, United Kingdom • 1 years ago
schuh
matt
Liverpool, United Kingdom • 1 years agocant add items to bag
matt
Liverpool, United Kingdom • 1 years agocant add items to bag
Lewis
Queensferry, United Kingdom • 1 years agoNot loading basket
Greenwich, United Kingdom • 1 years ago
Unable to checkout
Greenwich, United Kingdom • 1 years ago
Added items to the basket but can’t get past that point
Joe Doc
Bathgate, United Kingdom • 1 years agoCheckout not accepting order
Sarah
Reading, United Kingdom • 1 years agoWon't let me add to basket
Slough, United Kingdom • 1 years ago
cant add anything to basket - times out
Lambeth, United Kingdom • 1 years ago
Won’t let me add to basket
Lala
Lambeth, United Kingdom • 1 years agoCan’t get to checkout
Lala
Lambeth, United Kingdom • 1 years agoCan’t get to checkout
Lala
Lambeth, United Kingdom • 1 years agoCan’t get to checkout
Lala
Lambeth, United Kingdom • 1 years agoCan’t get to checkout
Lala
Lambeth, United Kingdom • 1 years agoCan’t get to checkout
Lambeth, United Kingdom • 1 years ago
Can’t get to checkout
Lala
Lambeth, United Kingdom • 1 years agoCan’t get to checkout
Lala
Lambeth, United Kingdom • 1 years agoCan’t get to checkout
Lala
Lambeth, United Kingdom • 1 years agoCan’t get to checkout
Lala
Lambeth, United Kingdom • 1 years agoCan’t get to checkout
Lala
Lambeth, United Kingdom • 1 years agoCan’t get to checkout
Lambeth, United Kingdom • 1 years ago
Can’t get to checkout
Lambeth, United Kingdom • 1 years ago
Can’t get to badket
Jayeeta
Basingstoke, United Kingdom • 1 years agocant add item to basket or proceed with collection from store
Roberto
Wallington, United Kingdom • 1 years agoCan’t add items to basket
Islington, United Kingdom • 1 years ago
Not allowed to pay for items in bag
Bradford, United Kingdom • 1 years ago
Won’t add item to basket
Glasgow, United Kingdom • 1 years ago
Can't add to basket
Manchester, United Kingdom • 1 years ago
Won't let me check out?
Kim
Martlesham, United Kingdom • 1 years agoPayment page not working, tried different methods and browsers.
Nick
Coventry, United Kingdom • 1 years agoPayment page is not working
Nick
Coventry, United Kingdom • 1 years agoPayment page is not working
Christine
Huddersfield, United Kingdom • 1 years agoNot allowing to view basket nor add to basket
JK
Hornsea, United Kingdom • 1 years agoItems not loading
Southwark, United Kingdom • 1 years ago
products aren't loading!
J
Derby, United Kingdom • 1 years agoNo images are loading on the .co uk site
Rachael
Dublin, Ireland • 1 years agoIn ireland and the website isn't working
jess
Manacor, Spain • 1 years agounable to add product to bag on uk site
Lyndsey
Manchester, United Kingdom • 1 years agoI have tried numerous of times now to place order won't let me do it says oops their is problem
Kathy Walshe
Southwark, United Kingdom • 1 years agoWebsite is buffering and asking for robot verification
Imani Gomme
Birkenhead, United Kingdom • 1 years agowon’t let me checkout
Kerry
Cookstown, United Kingdom • 1 years agoHello I am currently trying to place an order online but it won’t go through, I have contacted my bank and there is no problem on that side of things so I’m thinking it must be your website when trying to purchase an order!
Guildford, United Kingdom • 1 years ago
Basket
Lucy
Madrid, Spain • 1 years agoshoes not adding to shopping cart
Hannah
Burgh by Sands, United Kingdom • 1 years agoCannot put anything in basket
Atlanta, United States • 2 years ago
Shoes won’t add to shopping cart
Laura
Plymouth, United Kingdom • 2 years agoWebsite isn't loading properly and when I I try to filter in what I want to see, it keeps glitching
C M
Londonderry, United Kingdom • 2 years agoItems can't be added to basket
Andrew Morgan
Swansea, United Kingdom • 2 years agoJust a lot of text
Laura
Blackburn, United Kingdom • 2 years agoCheckout networking
Stefania
Manchester, United Kingdom • 2 years agoCan’t add anything to basket or reserve to collect or buy online and collect in store
Nicola
Leeds, United Kingdom • 2 years agounable to add anything to my bag
L
Leeds, United Kingdom • 2 years agoSays "somethings gone wrong"
Lisa
Widnes, United Kingdom • 2 years agoNot letting me access the website
Brihanna Banton
Gloucester, United Kingdom • 2 years agoNot letting me purchase but I have money
Lee
Glasgow, United Kingdom • 2 years agoWon't let me select delivery
Harry
Manchester, United Kingdom • 2 years agoNot loading or working
Anita
London, United Kingdom • 2 years agoCan’t access site, it says I’m blocked??
Jade
Douglas, Isle of Man • 2 years agoNot letting any item in basket
Claire
Preston, United Kingdom • 2 years agoUnable to pay for items keeps saying opps
Manchester, United Kingdom • 2 years ago
It won’t put items in basket when I click on them even items that are in stock
Jay
Wolverhampton, United Kingdom • 2 years agoUnable to add trainers to basket
Roxanne
Winchester, United Kingdom • 2 years agoCant add anything to my bag?
Agnes
Salé, Morocco • 2 years agoSchuh website blocked me while tried to open it
H
Wantage, United Kingdom • 2 years agoKeeps telling me all the shoes are already in another person's basket
K donovan
Birmingham, United Kingdom • 2 years agoMy Natwest cards are not working on the schuh website
Bhavya Mahuvakar
Flookburgh, United Kingdom • 2 years agoPayment not going through
Islington, United Kingdom • 2 years ago
Nothing adding to basket
lc
Maryport, United Kingdom • 2 years agoWon’t let me add anything to basket
Watford, United Kingdom • 2 years ago
Not working
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 2 years ago
Can't add items to basket
Chloe
Elgin, United Kingdom of Great Britain and Northern Ireland • 2 years agoCan’t get into my basket
Glasgow, United Kingdom of Great Britain and Northern Ireland • 2 years ago
Very very slow gave up ordering
Lesley
Bathgate, United Kingdom of Great Britain and Northern Ireland • 2 years agoUnable to access basket
Hunmanby, United Kingdom of Great Britain and Northern Ireland • 2 years ago
Not working!
London, United Kingdom of Great Britain and Northern Ireland • 2 years ago
Not working
sarah sherratt
London, United Kingdom of Great Britain and Northern Ireland • 2 years agoCan’t view basket , won’t load
, • 2 years ago
Not loading properly
Clacton-on-Sea, United Kingdom of Great Britain and Northern Ireland • 2 years ago
Can't buy anything
Cardiff, United Kingdom of Great Britain and Northern Ireland • 2 years ago
Unable to place an order
John
Radstock, United Kingdom of Great Britain and Northern Ireland • 2 years agoWont take orders keeps freezing
Lighthorne, United Kingdom of Great Britain and Northern Ireland • 2 years ago
Not loading continue to payment from basket.
London, United Kingdom of Great Britain and Northern Ireland • 2 years ago
Purchasing button not working
Loraine
Manchester, United Kingdom of Great Britain and Northern Ireland • 2 years agoCan’t checkout my basket
, • 2 years ago
Not able to purchase. Not loading when press basket
Mo
, • 2 years agoNot loading page to secure payment