Is Clearpay down - January, 2026?

Clearpay Outages and Status
Clearpay Logo

Clearpay.co.uk is an innovative online platform that offers customers an easy, flexible way to pay for their purchases over time. They split payments into four interest-free installments, making shopping more affordable. With a user-friendly interface, Clearpay.co.uk connects customers and retailers, promoting responsible spending. Known for great customer service, they're transforming retail, one transaction at a time.

Last check: Just Now |

URL Checked:

https://www.clearpay.co.uk/en-GB

Last Down:

not recently

Response Time:

2.64 ms.

Clearpay outages reported by users in the last 24 hours

Possible Clearpay outages reported in the last 24 hours!

This chart shows the number of Clearpay outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Clearpay User Reports

Check out the latest user reports on Clearpay, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    Jan 22, 2026 - 21:20

    A visitor from Leeds, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Jan 21, 2026 - 00:44

    A visitor from Pudsey, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Dec 21, 2025 - 21:37

    A visitor from London, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Dec 16, 2025 - 14:00

    A visitor from Dunstable, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Dec 15, 2025 - 23:07

    A visitor from Ipswich, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Dec 05, 2025 - 09:00

    A visitor from Leeds, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Dec 05, 2025 - 08:57

    A visitor from Huddersfield, United Kingdom has reported a problem with General Issues

Join Clearpay Discussion

Suggestions? Issues? Outages?
Please share your Clearpay experience with other users around the globe.

GB Flag Icon

miss hall

Leeds, United Kingdom • 23 hours ago

trying to pay and it won’t let me

GB Flag Icon

London, United Kingdom • 1 months ago

Most of the shops won’t load. They keep saying domain error

GB Flag Icon

Dunstable, United Kingdom • 1 months ago

It’s frezzeing

GB Flag Icon

Peter

Ipswich, United Kingdom • 1 months ago

Unable to log in or reset password.

GB Flag Icon

Leeds, United Kingdom • 1 months ago

Can't log in

GB Flag Icon

Ferndale, United Kingdom • 1 months ago

Need to check an order. Can't get on to site

GB Flag Icon

Bru

Kimberley, United Kingdom • 2 months ago

Cant login

GB Flag Icon

Bristol, United Kingdom • 2 months ago

Not letting me log in. Or even reset my password

GB Flag Icon

Shannon

Bristol, United Kingdom • 2 months ago

Cant login online or on the app

GB Flag Icon

Shannon

Bristol, United Kingdom • 2 months ago

Cant login online or on the app

GB Flag Icon

Shannon

Bristol, United Kingdom • 2 months ago

Cant login online or on the app

GB Flag Icon

Shannon

Bristol, United Kingdom • 2 months ago

Cant login online or on the app

GB Flag Icon

Toni

Liverpool, United Kingdom • 2 months ago

cannot login

GB Flag Icon

J

West Bromwich, United Kingdom • 2 months ago

I cant log on on either the app or website, nor can I change my password

GB Flag Icon

Karen Hughes

Southall, United Kingdom • 2 months ago

Unable to log in using either Edge or Chrome.

GB Flag Icon

zoe

Oldham, United Kingdom • 2 months ago

Won't let me log in or reset password

GB Flag Icon

anon

Crieff, United Kingdom • 2 months ago

no login

GB Flag Icon

A

Tonbridge, United Kingdom • 2 months ago

Clearpay won't accept card at vendor checkout (error message: "We are unable to process your request. Please try again later") or when trying to add payment card in web browser app (error message: "Sorry! Something has gone wrong. Please close the window and try again later.")

GB Flag Icon

Brenda

London, United Kingdom • 3 months ago

I've been getting an error message when trying to make payments. The message also advises to "please try later..." Due to this, I have not been able to use Clearpay since yesterday, in attempting to buy items from two different companies.

GB Flag Icon

Gee

London, United Kingdom • 3 months ago

i have been getting this message online all morning

Sorry! Something has gone wrong. Please close the window and try again later.

How do they expect people to pay upcoming payments when their page is not working, luckily i got on to pay with my mobile.

GB Flag Icon

Jennifer Colley

Cheltenham, United Kingdom • 3 months ago

Still cannot get in to pay my upcoming payments and getting really stressed about it! Can somebody fix this please?!

GB Flag Icon

Darren Brown

Worthing, United Kingdom • 3 months ago

Error 1016 Ray ID: 9915e48d5cd66541 • 2025-10-20 04:50:10 UTC
Origin DNS error
What happened?
You've requested a page on a website (www.clearpay.co.uk) that is on the Cloudflare network. Cloudflare is currently unable to resolve your requested domain (www.clearpay.co.uk).

Please see https://developers.cloudflare.com/support/troubleshooting/http-status-codes/cloudflare-1xxx-errors/error-1016/ for more details.

What can I do?
If you are a visitor of this website:
Please try again in a few minutes.

If you are the owner of this website:
Check your DNS settings. If you are using a CNAME origin record, make sure it is valid and resolvable. Additional troubleshooting information

GB Flag Icon

Jennifer Colley

Cheltenham, United Kingdom • 3 months ago

Clearpay has been playing me up all night and now it won't even let me sign in. Are you sure the server is 'up'?!! Quite angry!

GB Flag Icon

D Matthews

Burntwood, United Kingdom • 3 months ago

Cannot get login page to come up, tried several times over week?

GB Flag Icon

D Matthews

Burntwood, United Kingdom • 3 months ago

Cannot get login page to come up, tried several times over week?

GB Flag Icon

F uglow

Bristol, United Kingdom • 3 months ago

CANNOT MAKE PAYMENT TO SPORTS DIRECT DESPITE AUTO FILLED CARD DETAILS. Tried many times but not working

GB Flag Icon

jackie

Newport, United Kingdom • 4 months ago

cannot get the login page to come up

GB Flag Icon

Angela Coxhill

London, United Kingdom • 4 months ago

I cant get into my account 22/09/2025

GB Flag Icon

Mold, United Kingdom • 4 months ago

Clearpay will not process my card - I have sufficient funds too - cant make any payments and cant purchase.

GB Flag Icon

Tania

Inverness, United Kingdom • 5 months ago

Verification code not coming through from booking.com - 2 days now.

GB Flag Icon

Tania

Inverness, United Kingdom • 5 months ago

No verification codes coming to phone

GB Flag Icon

K Quinn

Sunderland, United Kingdom • 6 months ago

Amazon website link is not working properly

GB Flag Icon

Glasgow, United Kingdom • 1 years ago

THIS IS THE ACTUAL MESSAGE I AM RECEIVING FROM CLEARPAY
404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

GB Flag Icon

AnnK

Glasgow, United Kingdom • 1 years ago

I HAVE BEEN TRYING SINCE LAST NIGHT TO PAY FOR AN ORDER THROUGH YOURSELVES, WHICH I DO OFTEN, BUT IT COMES BACK WITH THE MESSAGE FORBIDDEN. VERY FRUSTRATING.

GB Flag Icon

Glasgow, United Kingdom • 1 years ago

BEEN TRYING SINCE LAST NIGHT TO PAY FOR AN ORDER THROUGH CLEARPAY, WHICH I DO OFTEN, BUT THE MESSAGE SERVER DOWN KEEPS COMING BACK.

GB Flag Icon

Fakenham, United Kingdom • 1 years ago

We are unable to process your request. Please try again later.

GB Flag Icon

Robert Hanks

London, United Kingdom • 1 years ago

Is clearpay down

GB Flag Icon

Greenwich, United Kingdom • 1 years ago

Adding card to Apple wallet

GB Flag Icon

Bromley, United Kingdom • 1 years ago

Keeps saying Sorry wE had a problem signing in

GB Flag Icon

Michelle mortley

Swansea, United Kingdom • 1 years ago

Just a continuous circle trying to connect for last 30 minutes all other apps are working on phone

GB Flag Icon

Nottingham, United Kingdom • 1 years ago

Can’t use it to pay
App not showing account info
Error messages

GB Flag Icon

Gem

Newport, United Kingdom • 1 years ago

Not showing my balance or outstanding orders. Keeps saying error or got a problem

GB Flag Icon

Hackney, United Kingdom • 1 years ago

Payments not working

GB Flag Icon

Joe

Bolton, United Kingdom • 1 years ago

App and website are down can't make payments online can't login on app

GB Flag Icon

Sonia

Halifax, United Kingdom • 1 years ago

Cant make payment online

GB Flag Icon

Beth

Malton, United Kingdom • 1 years ago

app ain’t working

GB Flag Icon

Skipton, United Kingdom • 1 years ago

Login not working after going to app to see what’s wrong, as trying to check out at jd sports and it’s hanging.

GB Flag Icon

Shabana Nazir Hussain

Manchester, United Kingdom • 1 years ago

I can not access login page or pay in store today

Most common Clearpay problems reported by users

35

Service

65

General Issues

Clearpay Outage Locations

Location

Reports

Last Reported

GB Flag Icon

Leeds, England, GB

62

23 hours ago

GB Flag Icon

Ferndale, Wales, GB

6

1 months ago

GB Flag Icon

Inverness, Scotland, GB

12

2 months ago

LT Flag Icon

Vilnius, Vilnius, LT

1

1 years ago

GB Flag Icon

Cookstown, Northern Ireland, GB

1

1 years ago

Are you experiencing issues with Clearpay right now?

Is clearpay.co.uk not working for you? If you are having issues with Clearpay, please use one of the options below to report a problem with the service

clearpay.co.uk website response status history

Date and Time

Response Time

Status Code

Jan 23, 2026 - 19:52

2.64 ms.

200

Jan 23, 2026 - 14:06

2.07 ms.

200

Jan 23, 2026 - 07:00

2.04 ms.

200

Jan 22, 2026 - 21:13

2.07 ms.

200

Jan 22, 2026 - 10:18

2.67 ms.

200

Jan 21, 2026 - 18:49

2.32 ms.

200

Jan 21, 2026 - 13:10

2.06 ms.

200

This table shows the clearpay.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Clearpay is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if clearpay.co.uk is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Latest clearpay.co.uk screenshot
Rate your experience with Clearpay uptime performance over the last 30 days

Frequently Asked Questions

We have recently sent browser requests to Clearpay.co.uk and it's up and running with status code 200 (UP) and a response time of 2.64 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Clearpay.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:

  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.
sitedown.co.uk Logo Footer

SiteDown

SiteDown Your Premier Source for Real-Time Website, App, and Service Outage Information in the UK

© 2026 sitedown.co.uk. All Right Reserved.