Is Ancestry down - July, 2026?
Ancestry.co.uk is a website that offers genealogy research services to individuals interested in discovering their family history. It provides access to millions of records from around the world, allowing users to search through census, military, immigration, and other records to trace their family lineage.
URL Checked:
https://www.ancestry.co.uk/
Last Down:
not recently
Response Time:
1.77 ms.
Ancestry outages reported by users in the last 24 hours
No Ancestry problems reported in the last 24 hours
This chart shows the number of Ancestry outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Ancestry User Reports
Check out the latest user reports on Ancestry, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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May 11, 2026 - 13:48
A visitor from Kelbrook, United Kingdom has reported a problem with General Issues
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May 08, 2026 - 01:12
A visitor from Forres, United Kingdom has reported a problem with General Issues
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May 04, 2026 - 16:48
A visitor from Chapel Allerton, United Kingdom has reported a problem with Service
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Apr 30, 2026 - 11:54
A visitor from Burgess Hill, United Kingdom has reported a problem with General Issues
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Apr 26, 2026 - 16:19
A visitor from City of London, United Kingdom has reported a problem with Service
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Apr 06, 2026 - 10:42
A visitor from Liverpool, United Kingdom has reported a problem with General Issues
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Mar 23, 2026 - 22:17
A visitor from Welwyn Garden City, United Kingdom has reported a problem with General Issues
Join Ancestry Discussion
Suggestions? Issues? Outages?Please share your Ancestry experience with other users around the globe.
Most common Ancestry problems reported by users
Service
General Issues
Ancestry Outage Locations
Location
Reports
Last Reported
Kelbrook, England, GB
39
1 months ago
Forres, Scotland, GB
4
2 months ago
Wake Forest, North Carolina, US
1
8 months ago
Baxter, Iowa, US
1
8 months ago
Hobart, Tasmania, AU
1
8 months ago
Aberystwyth, Wales, GB
2
1 years ago
Jonzac, Nouvelle-Aquitaine, FR
1
1 years ago
Gorey, Leinster, IE
2
2 years ago
Sierra Vista, Arizona, US
1
2 years ago
Are you experiencing issues with Ancestry right now?
Is ancestry.co.uk not working for you? If you are having issues with Ancestry, please use one of the options below to report a problem with the service
ancestry.co.uk website response status history
Date and Time
Response Time
Status Code
Jul 10, 2026 - 23:23
1.77 ms.
200
Jul 09, 2026 - 10:38
1.78 ms.
200
Jul 09, 2026 - 01:17
1.49 ms.
200
Jul 08, 2026 - 14:30
1.54 ms.
200
Jul 08, 2026 - 08:29
1.51 ms.
200
Jul 08, 2026 - 01:20
1.86 ms.
200
Jul 07, 2026 - 19:05
1.83 ms.
200
This table shows the ancestry.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Ancestry is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if ancestry.co.uk is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
ramcd9
Grand Rapids, United States • 8 days agocan not open family tree
ramcd9
Grand Rapids, United States • 8 days agocan not open family tree
ramcd9
Grand Rapids, United States • 8 days agocan not open family tree
Grand Rapids, United States • 8 days ago
can not open family tree
Cherry , Cambridge UK
Stretford, United Kingdom • 1 months agoUnable to log in. Page is blank.
Kelbrook, United Kingdom • 1 months ago
All browsers point to a JSON page not a rendered site
BoldItalic
Hanworth, United Kingdom • 2 months agoAncestry.co.uk doesn't seem to like my VPN even though I'm using one with a terminal in the UK. If you find you just get a blank page, that could be the reason.
margaretsmith532@gmail.com
Chapel Allerton, United Kingdom • 2 months agoI am unable to get ancestry website up on my computer and I don't know what to do - just get a blank screen
Burgess Hill, United Kingdom • 2 months ago
When I try and message a tree owner in FTM2024 I get the message...We’re sorry, this page is temporarily unavailable.
You can try reloading the page in your browser, or come back later." When I contact them in Ancestry it's OK. Is there an issue between Ancestry and FTM2024 and if so how can I resolve it. Its a pain having to go from one site (FTM2024) to Ancestry to message
johnodowd
Liverpool, United Kingdom • 3 months agocannott access bmd and 1939 census
Don
City of London, United Kingdom • 5 months agoAll I get when I try and log in are 2 brackets at top left. This is 2 days now
Susan Prosser Mablethorpe
Nottingham, United Kingdom • 7 months agoI cannot get past the error message - error 500 Internal Server Error
Susan Prosser Mablethorpe
Nottingham, United Kingdom • 7 months agoI cannot get past the error message - error 500 Internal Server Error
Slough, United Kingdom • 7 months ago
Outage. Site unavailable.
David
Stretford, United Kingdom • 7 months agowebsite down on desktop, mobile app ok
J.Rochelle
Chelmsford, United Kingdom • 7 months agoConstantly asking to verify not a robot,
Chelmsford, United Kingdom • 7 months ago
Constantly asking to verify not a robot,
doy pleasant
Wake Forest, United States • 8 months agomy paid subscription is gone down lost .
Gee
Siston, United Kingdom • 8 months agoCan't access website for the last few days. App is also not working
Skegness, United Kingdom • 8 months ago
Our website is unavailable. In the UK for at least the last 6 hours.
JoAnn Bogard
Baxter, United States • 8 months agoThis is what i get when I click on Ancestry -
Our website is unavailable
What happened?
We are currently unavailable. Please try again later.
Timestamp: 2025-10-20T18:32:37.117Z
S Lawrence
Hackney, United Kingdom • 8 months agohttps://www.ancestry.co.uk/search/collections/4732/records/14070803
This page is not working.
Isobel Clark
Hobart, Australia • 8 months agoCannot load anything - site is unusable. Other people on facebook appear to be having the same issue.
joanne elizabeth griffin
Slough, United Kingdom • 1 years agothe website is loading but you cant get it to search or bring up the facts on the person in the tree
Kathleen
Gloucester, United Kingdom • 1 years agoAncestry not loading hints and unable to search for anything
Jonzac, France • 1 years ago
I am getting this message on every census page I try:-
We're sorry, this page is temporarily unavailable.
You can try reloading the page, or come back later.
C Frame
Barry, United Kingdom • 1 years agoNot able to sign in.
Birmingham, United Kingdom • 2 years ago
Through Lines down.
RL
Gorey, Ireland • 2 years agoError 520
Cloudflare connection issue
Debbie Smith
Basingstoke, United Kingdom • 2 years agoUnknown error
David Williams
Kettering, United Kingdom • 2 years agovery slow to review records