Is Zooplus down - May, 2025?
Zooplus.co.uk is an online pet supplies store that offers a wide range of products for cats, dogs, small pets, aquariums and terrariums. Customers can find a variety of pet food, toys, accessories and other essentials, as well as expert advice and insights from pet owners and experts.
URL Checked:
https://zooplus.co.uk/
Last Down:
not recently
Response Time:
1.62 ms.
Zooplus outages reported by users in the last 24 hours
No Zooplus problems reported in the last 24 hours
This chart shows the number of Zooplus outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Zooplus User Reports
Check out the latest user reports on Zooplus, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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May 13, 2025 - 11:50A visitor from Barnstaple, United Kingdom has reported a problem with Check out
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May 11, 2025 - 10:05
A visitor from Lewisham, United Kingdom has reported a problem with Check out
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May 11, 2025 - 08:23
A visitor from Manchester, United Kingdom has reported a problem with Check out
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May 10, 2025 - 14:20
A visitor from Aldershot, United Kingdom has reported a problem with Check out
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May 10, 2025 - 07:34
A visitor from Ipswich, United Kingdom has reported a problem with Service
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May 09, 2025 - 11:25
A visitor from Ivybridge, United Kingdom has reported a problem with Check out
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May 07, 2025 - 11:37
A visitor from Sheffield, United Kingdom has reported a problem with Service
Join Zooplus Discussion
Suggestions? Issues? Outages?Please share your Zooplus experience with other users around the globe.
Most common Zooplus problems reported by users
Service
General Issues
checkout
Check out
Zooplus Outage Locations
Location
Reports
Last Reported
Barnstaple, England, GB
102
4 days ago
Glasgow, Scotland, GB
3
17 days ago
Ammanford, Wales, GB
3
7 months ago
Cork, Munster, IE
1
1 years ago
Budapest, Budapest, HU
1
1 years ago
Douglas, Isle of Man, IM
1
1 years ago
Tashkent, Toshkent, UZ
1
1 years ago
Meudon, Ile-de-France, FR
1
1 years ago
Dublin, Dublin, IE
4
1 years ago
, ,
3
ago
Are you experiencing issues with Zooplus right now?
Is zooplus.co.uk not working for you? If you are having issues with Zooplus, please use one of the options below to report a problem with the service
zooplus.co.uk website response status history
Date and Time
Response Time
Status Code
May 16, 2025 - 22:04
1.62 ms.
200
May 16, 2025 - 16:49
1.63 ms.
200
May 15, 2025 - 19:33
1.67 ms.
200
May 15, 2025 - 07:25
1.59 ms.
200
May 15, 2025 - 03:34
1.64 ms.
200
May 14, 2025 - 20:30
1.82 ms.
200
May 14, 2025 - 13:38
1.6 ms.
200
This table shows the zooplus.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Zooplus is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if zooplus.co.uk is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Debra
Walton on Thames, United Kingdom • 4 days agoProblems with the app for a couple of weeks now. Someone please sort this out.
Lewisham, United Kingdom • 6 days ago
problem with ordering on website
Ipswich, United Kingdom • 7 days ago
Can't purchase!
Tammy barker
Ivybridge, United Kingdom • 8 days agoOnce at checkout there's no way to continue & purchase
Sheffield, United Kingdom • 10 days ago
Can’t complete purchase. Can’t log out.
GemziB
Radcliffe, United Kingdom • 13 days agoCant log in. Site freezes uo when trying to log in to place an order. Tried multiple browsers and devices but none eork. Has been like this since at least early afternoon.
Cats41blue
Nottingham, United Kingdom • 14 days agoSSL problem?
Sabrina, London
Barnet, United Kingdom • 17 days agoWhen trying to check out with my credit card it says "we could not verify your card"
I've been on Zooplus for years.
karen, struggled all day, telephoned they said will be up and running later. still not working at 6.15 pm today. will purchase elsewhere.
Rochester, United Kingdom • 20 days agothe system is still down. was told by customer services this morning it is being worked on and it will be up and running later today. At 6,15pm still not working. this is not good. They are not allowed to take orders over the phone. if not sorted later i will purchase elsewhere.
Lisa
Walsall, United Kingdom • 2 months agoUnable to add items to basket it shows as adding then says x0 and doesn't go into basket
Phil P
Ringwood, United Kingdom • 2 months agoWhen trying to checkout with PayPal the screen says ‘please wait’ and just hangs.
I have been a Zooplus user for years.
Andrea
High Wycombe, United Kingdom • 3 months agoCan't login via website or app
Cairo, Egypt • 3 months ago
403 error
Frances
Stornoway, United Kingdom • 7 months agoZooplus is not showing any delivery options for me at checkout this weekend (they've been able to delivery to me for years). Same happened to my daughter a couple of weeks ago. Noy sure what's going on :(
Reading, United Kingdom • 8 months ago
Unable to checkout. Made dozens of attempts
Maria
Manchester, United Kingdom • 8 months agoI've tried 3 different devices. I have cleared cache etc on all three. I have switched off my vpn on all 3. I have left some time to try again. I keep getting an Error 403 message. If this doesnt change I will have to shop elsewhere sadly.
London, United Kingdom • 8 months ago
I’m getting error when I try to go on to order
MJ
Harringay, United Kingdom • 9 months ago403 Error / can't reach server. Cloudfront issue. Erroring throughout this entire week
Douglas, Isle of Man • 9 months ago
Cannot reach server error
Sarah
Luton, United Kingdom • 9 months agoI placed an order hours ago and no confirmation email. Payment took out of my account and now can’t log into my account to check status of my order
Cat
Newbury, United Kingdom • 10 months agoCannot log in. "Technical issues"
Chatham, United Kingdom • 10 months ago
Won’t check out
Cardiff, United Kingdom • 10 months ago
Can't log into account 403 error
Mike
London, United Kingdom • 10 months agologin broken
Natalie
Slough, United Kingdom • 10 months agoApp not working
Cat
Thatcham, United Kingdom • 11 months agoCannot log in
Bootle, United Kingdom • 11 months ago
Website experiencing technical difficulties at log in/checkout
Clare
Reading, United Kingdom • 1 years agoPayment not processing.
Nicola McCormack
Ipswich, United Kingdom • 1 years agoI can add to my basket but unable to check out from my account?
Ruth
Newham, United Kingdom • 1 years agoNo basket or checkout available check back later. Thia has been for last 2 days zooplus uk
Lambeth, United Kingdom • 1 years ago
Checkout page doesn't work
Bristol, United Kingdom • 1 years ago
Basket
Nicole HC
Cambridge, United Kingdom • 1 years agoCan’t access cart and check out
Manchester, United Kingdom • 1 years ago
checkout fails
St Helens, United Kingdom • 1 years ago
Currently won’t let me check out my basket without an error
LP
London, United Kingdom • 1 years agoSite opening but checkout unavailable
Julia McGowan
London, United Kingdom • 1 years agoCan’t access basket to pay - says service is unavailable, try later.
Janice
Thatcham, United Kingdom • 1 years agoCannot access my basket or check out
Claire
Nuneaton, United Kingdom • 1 years agoCannot check out
Ian
Birmingham, United Kingdom • 1 years agoThe app begins to open but then shuts down immediately.
Sue Forder
Clacton-on-Sea, United Kingdom • 1 years agoCan not get get the UK when I try to log in. The site I get is German
Cat mum
Norwich, United Kingdom • 1 years agoThe website keeps failing to take me to the My Zooplus page that I want to renew the subscription.
This never happened before :(
Woolwich, United Kingdom • 1 years ago
Payment not working
Chloe
Hurworth, United Kingdom • 1 years agoKeep getting error message
Mike
Cranbrook, United Kingdom • 1 years agoPages won’t load
AC
Pinner, United Kingdom • 1 years agoKeep getting error pages and can't add items to cart
paul walters
London, United Kingdom • 1 years agocannot complete an order. Will not accept payment.
M
Ramsey, Isle of Man • 1 years agoerror code when going to checkout
Bradford, United Kingdom • 1 years ago
Slow
Wellington, New Zealand • 1 years ago
Keep getting error message half way through buying products
Dana
Douglas, Isle of Man • 1 years agoCloudfront error
Telford, United Kingdom • 1 years ago
Not recognising account sign in
Cork, Ireland • 1 years ago
cannot search or do anything on the site
Dorothy Wright
Ellesmere Port, United Kingdom • 1 years agoCan't place order& checkout
Jackie Nicholson
Llandrindod Wells, United Kingdom of Great Britain and Northern Ireland • 1 years agoordered goods on 13th september 2023.I sent an email asking when will my order be sentabout 8 days later. No actual reply only a general message to any enquiry about thsi saying an email will be sent and update in transit.
Still nothing what is happening?
Birmingham, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Not accepting payment with PayPal today and last night
Connie
Brighton, United Kingdom of Great Britain and Northern Ireland • 1 years agoPayment not working
Frank
Cressing, United Kingdom of Great Britain and Northern Ireland • 1 years agoCan't add to basket
Budapest, Hungary • 1 years ago
Checkout not working
Debbie Finlow
York, United Kingdom of Great Britain and Northern Ireland • 1 years agoCan’t proceed to payment
Margaret Grainger
Douglas, Isle of Man • 1 years agoHello, I live on the Isle of Man and your website was not working yesterday and is still not working to day. Thank you Regards Margaret
London, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Continually flickering pages, Ooops an error occurred, contact us page blank & keep getting our technical team is working on the problem.
Bradford, United Kingdom of Great Britain and Northern Ireland • 1 years ago
I can’t pay for my things just keep taking me back to 3rd page but with no actual pay button
Caroline Draper
Brighton, United Kingdom of Great Britain and Northern Ireland • 1 years agowon't let me pay!!!
Kim
Faulkbourne, United Kingdom of Great Britain and Northern Ireland • 1 years agoUnable to go through payment procedure
Casandra
Leeds, United Kingdom of Great Britain and Northern Ireland • 1 years agoTried to order, got as far as checkout. Cannot proceed further as not possible to place the order. Tried rebooting, logging out, different browser etc.
Sara
Ravenscar, United Kingdom of Great Britain and Northern Ireland • 1 years agoCan’t checkout
JANET MILNER
Racton, United Kingdom of Great Britain and Northern Ireland • 1 years agoNOT ABLE TO PLACE AN ORDER SCREEN GOES BLANK WHEN CLICK ONTO BASKET. LIKE IT 4 DAYS, NEED FOOD SO WILL HAVE TO LOOK ELSEWHERE CUSTOMER OVER 10 YEARS.
Tashkent, Uzbekistan • 1 years ago
Error message
Paul Fullerton
Grahamston, United Kingdom of Great Britain and Northern Ireland • 1 years agoNot progressing order
Judy Parkin
Manchester, United Kingdom of Great Britain and Northern Ireland • 1 years agoGet site, but something strange happens when I narrow down search. It looks very weird and basic…like I need to know DOS!
Krys
Brighton, United Kingdom of Great Britain and Northern Ireland • 1 years agoNeither website nor app allowing access to account.
Andy d
Walkerith, United Kingdom of Great Britain and Northern Ireland • 1 years agoCannot proceed to checkout
Dianne Gordon-Bassett
Wylam, United Kingdom of Great Britain and Northern Ireland • 1 years agoUnable to checkout - the checkout page has no checkout options and reloading the page or logging in or out doesn’t solve the problem
Mohsin
Manchester, United Kingdom of Great Britain and Northern Ireland • 1 years agoCant checkout technical issues
Ana Manoel
Keele, United Kingdom of Great Britain and Northern Ireland • 1 years agoI can’t log in into my account, which means I can’t checkout. Very annoying.
Helen P Newman
, • 1 years agoI can’t login or order goods - getting an error message to ‘retry’
Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Continuing failures all evening
Zoe
Derby, United Kingdom of Great Britain and Northern Ireland • 1 years agoCan't get zooplus.co.uk to load
DP
London, United Kingdom of Great Britain and Northern Ireland • 1 years ago403 ERROR
London, United Kingdom of Great Britain and Northern Ireland • 1 years ago
I'm getting an error page, for 2 days now.
westwardway@hotmail.com
Dublin, Ireland • 1 years agois dooplus.ie down. Cannot log in to put in and order