Is Tado.com down - May, 2024?

Tado Outages and Status
Tado Logo

Tado is a smart home solution that provides users with complete control over their heating and cooling systems. It uses advanced technology to automatically adjust the temperature in the home according to the user's needs, while also offering energy savings and convenience.

Last check: Just Now |

URL Checked:

https://www.tado.com/all-en

Last Down:

not recently

Response Time:

1.29 ms.

tado.com outages reported by users in the last 24 hours

No Tado problems reported in the last 24 hours

This chart shows the number of Tado outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Tado Outage Locations

Location

Reports

Last Reported

GB Flag Icon

Bargoed, Wales, GB

3

23 days ago

GB Flag Icon

Cleveleys, England, GB

104

1 months ago

IT Flag Icon

Milan, Lombardy, IT

4

1 months ago

NL Flag Icon

Vlijmen, North Brabant, NL

3

1 months ago

GB Flag Icon

Dunfermline, Scotland, GB

4

1 months ago

GB Flag Icon

Newtownards, Northern Ireland, GB

1

2 months ago

FR Flag Icon

Sailly-lez-Lannoy, Hauts-de-France, FR

1

2 months ago

NL Flag Icon

Groningen, Groningen, NL

1

2 months ago

NL Flag Icon

Capelle aan den IJssel, South Holland, NL

1

2 months ago

DK Flag Icon

Herning, Central Jutland, DK

1

2 months ago

FR Flag Icon

Paris, Île-de-France, FR

1

2 months ago

LV Flag Icon

Riga, Riga, LV

1

5 months ago

CZ Flag Icon

Prague, Prague, CZ

1

5 months ago

IT Flag Icon

Rome, Lazio, IT

1

5 months ago

DK Flag Icon

Copenhagen, Hovedstaden, DK

1

7 months ago

Most common Tado problems reported by users

100

Server Connection

Are you experiencing issues with Tado right now?

Is tado.com not working for you? If you are having issues with Tado, please use one of the options below to report a problem with the service

Tado.com website response status history

Date and Time

Response Time

Status Code

03 May 2024 - 01:05

1.29 ms.

200

02 May 2024 - 17:32

1.47 ms.

200

02 May 2024 - 09:33

1.29 ms.

200

02 May 2024 - 04:06

1.42 ms.

200

01 May 2024 - 20:57

1.39 ms.

200

01 May 2024 - 14:27

1.47 ms.

200

01 May 2024 - 08:03

1.26 ms.

200

This table shows the tado.com outage requests and response browser checks executed automatically by the SiteDown service. All data in the table is in the UTC time zone. If Tado is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

General Tips to Fix an Tado.com

  • Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join Tado Discussion

Suggestions? Issues? Outages?
Please share your Tado experience with other users around the globe.

GB Flag Icon

Cieron

Birmingham, United Kingdom 1 month ago

Server connection down and not able to log in.

IT Flag Icon

m

Milan, Italy 1 month ago

down

NL Flag Icon

Edwin Verbeek Netherlands

Amsterdam, The Netherlands 1 month ago

Cannot login

GB Flag Icon

Ealing, United Kingdom 1 month ago

App hangs on launch, ok upto clocks going forward

GB Flag Icon

Craig McFarlane

Gillingham, United Kingdom 2 months ago

Internet bridge not connecting

GB Flag Icon

Arvin

Hayes, United Kingdom 2 months ago

Tado app stuck on 'tado' logo ... homepage not responding, unistalled and installed still no joy??

BE Flag Icon

Evelien

Ghent, Belgium 2 months ago

App does not open

DK Flag Icon

Henrik

Buddinge, Denmark 2 months ago

Cant connect Tado app.. no connection to thermostats from Google Home either.

GB Flag Icon

Dave

Tower Hamlets, United Kingdom 2 months ago

It says internet is down but it isn't

GB Flag Icon

Lorraine

Hailsham, United Kingdom 2 months ago

Can't connect to server

GB Flag Icon

Phil

Coventry, United Kingdom 2 months ago

Tado app can't connect to server

GB Flag Icon

steve

Southampton, United Kingdom 2 months ago

App will not load. Cleared cache and data, no updates available

NL Flag Icon

Bob

Eindhoven, The Netherlands 2 months ago

Cannot connect to the server

GB Flag Icon

Letchworth Garden City, United Kingdom 2 months ago

App not logging in

GB Flag Icon

Steph

Plymouth, United Kingdom 2 months ago

Hanging on start up
Website login doesn't work either

GB Flag Icon

Mike

Barry, United Kingdom 2 months ago

Only had this system a week and am really concerned about reliability as I've lost connection to Tado from the App on the phone and laptop.

NL Flag Icon

M

Capelle aan den IJssel, The Netherlands 2 months ago

Service unavailable

GB Flag Icon

Leicester, United Kingdom 2 months ago

Cannot login to the app seems the server is down

GB Flag Icon

Raf

Aveley, United Kingdom 2 months ago

App down, no option to change or see temperature

DK Flag Icon

Michael Jensen

Herning, Denmark 2 months ago

App report service unavailible

GB Flag Icon

Dan

London, United Kingdom 2 months ago

Down right now

GB Flag Icon

Pope

Thatcham, United Kingdom 2 months ago

Can't access server through app

GB Flag Icon

rick

Leeds, United Kingdom 2 months ago

can login but no functionality and not able to see or change temps

GB Flag Icon

Plymouth, United Kingdom 2 months ago

Server temporary down

GB Flag Icon

Stuart Guy

Halesowen, United Kingdom 4 months ago

Website inaccessible for at least 5 hours

GB Flag Icon

Salford, United Kingdom 4 months ago

System down, not connecting to Tado internet servers

GB Flag Icon

Waltham Cross, United Kingdom 5 months ago

App server down

IT Flag Icon

Francesco

Monza, Italy 5 months ago

Tado not possibile to connect a server

GB Flag Icon

Dave Lawrence

Southampton, United Kingdom 5 months ago

Message says connecting to the server has failed. Check Internet connection.
My Internet is working ok

GB Flag Icon

Pete

Crowborough, United Kingdom 5 months ago

Service unavailable message

GB Flag Icon

Middlesbrough, United Kingdom 5 months ago

Not working

GB Flag Icon

Chorley, United Kingdom 6 months ago

No connection

GB Flag Icon

Rob

Southampton, United Kingdom 6 months ago

Not connecting to the cloud. All other devices are fine

GB Flag Icon

Liverpool, United Kingdom of Great Britain and Northern Ireland 7 months ago

log in not working

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Frequently Asked Questions

We have recently sent browser requests to Tado.com and it's up and running with status code 200 (UP) and a response time of 1.29 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Tado.com, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.